Tieline Report-IT Live Users Guide

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Report-IT Live User Manual

(for iOS devices)

Version 3.0

July, 2013

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Report-IT Live v3.2.52

Table of Contents

Part I About Report-IT

Part II Home Screen Controls

Part III Configuration Settings Explained

Part IV Getting Started: Report-IT Live

................................................................................................................................... 111 Dialing Favourites or Contacts

Part V Transmit Recordings or Insert

Live Wraparounds

Part VI Connection Quality & Statistics

Part VII Recording a Report

Part VIII Managing Reports

................................................................................................................................... 201 Renaming a Report

................................................................................................................................... 202 Playback of Reports

................................................................................................................................... 213 Trim Reports for Playback

................................................................................................................................... 224 Editing with iSnippet

................................................................................................................................... 245 Cutting and Pasting Audio

................................................................................................................................... 286 Adding and Deleting Playlists

................................................................................................................................... 297 Add and Remove Reports from Playlists

................................................................................................................................... 308 Locking Reports

................................................................................................................................... 309 Deleting Reports

................................................................................................................................... 3010 Backup Reports

................................................................................................................................... 3111 Sharing Reports

4 5 7 9

14 15 17 19

Part IX Common Configuration Tasks

................................................................................................................................... 321 Changing Report-IT IP Addresses

................................................................................................................................... 332 Changing Port Settings

................................................................................................................................... 343 3G and Wi-Fi Network Coverage

................................................................................................................................... 354 Configuring File Sharing

................................................................................................................................... 385 Configuring Audio Encoding Settings

................................................................................................................................... 396 Purchase Additional Live Time

................................................................................................................................... 417 Upgrade to Report-IT Live Pro

................................................................................................................................... 418 Editing Favourites and Contacts

................................................................................................................................... 439 Customising Screen Logos

Part X Multilingual Support

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3Contents

Part XI Customer Support

Part XII Report-IT Live Software

Licensing

Part XIII Credit Notices

Index 46

45 45

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CMS

Codec Management System

FTP

File Transfer Protocol

GUI

Graphical User Interface

NAT

Network Address Translation

PAT

Port Address Translation

TCP

Transmission Control Protocol

UDP

User Datagram Protocol

1 About Report-IT

Tieline's Report-IT Live changes newsgathering and live remotes by turning your iPhone® into a pocket-sized portable 15kHz live IP audio codec and ultra-slim high fidelity 20kHz audio recorder. It is a simple application which allows a reporter to:

Broadcast 15kHz live two-way interviews between the talent/reporter and the studio live to air. Use the inbuilt 20kHz quality mic on all 3GS/4/4S/5 iPhones to prerecord interviews to the phone and then transfer these 20kHz audio quality files to the studio via file sharing servers. Prerecord interviews, trim them offline, build a user-friendly playlist of edited clips and insert them into your live cross to the studio later (sometimes called wraparounds).

Report-IT Live and Report-IT Live Pro

Report-IT is available as a free trial version called Report-IT Lite with limited recording features. To purchase Report-IT Live go to the iTunes App Store and download the Report-IT Live app. Upgrading to Report-IT Live Pro is performed via an in-app purchase on the iTunes App Store and delivers unlimited Live Time.

Where should I start?

If you want to learn how to get started go to Getting Started: Report-IT Live.

Terminology and Abbreviations

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2 Home Screen Controls

Feature

Description

Record/Connected indications

Displays flashing green symbol when connected live (orange symbol while connecting) and REC flashes red when recording

Input PPM

Displays microphone input level; keep levels peaking in the green region of the PPM (as displayed). the PPM meters in Report-IT display average power for audio and represent the following:

First green indicator is -29.5dB. First yellow indicator is -13.0dB. First red indicator is -5.5dB

Return PPM

Displays return audio level from the studio codec when connected and monitored input (if enabled); keep levels peaking in the green region of the PPM (as displayed)

Codec connection

Displays the codec to which Report-IT is configured to connect; tap the arrow to select or configure a new address (Note: IP address details are never displayed in 10 Pack and Enterprise 25/50/100 Pack versions of ReportIT)

Connect/ Disconnect button

Tap the Connect button to establish a connection to the studio codec; when connected, tap the red Disconnect

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button to disconnect.

Screen lock button

Tap to lock screen controls when connected to ensure settings cannot be accidentally adjusted; buttons and sliders are greyed out and disabled when locked

Home/Statistics page toggle

Tap to toggle between the Home screen and the Statistics screen to view connection statistics. A swipe gesture left/right can also be used to navigate between the screens.

Configuration Information

Tap to open the Configuration screen and adjust

Connection and Audio settings

Return slider/fader

Slide to adjust return/monitor audio levels

Mute button

If displayed, Tap to mute return audio from the studio codec (turns blue when muted)

Input Slider/Fader

Slide to adjust microphone input levels

Record Symbol

Indicates a report is either recording or not recording

Activity button

Tap to select the activity you want to perform with ReportIT Live; Report Live, Record a Report or Manage Your Reports

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3 Configuration Settings Explained

Setting

Purpose

Codecs

Tap to select or configure a new codec

Stream Encoding

Selectable audio encoding; Tieline Music or Opus (Voice) algorithms. Note: Do not select Opus if the codec you connect with does not support this algorithm, or the connection will fail. Commander and i-Mix G3 codecs do not support Opus.

Initial Audio Bitrate

Configures the initial audio bit-rate of connections when they are first dialed

Advanced

Opens the Advanced screen menu with additional reconnection and Live Time options

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Record On Connect

Configures Report-IT to record talent audio on the iPhone simultaneously when connected live to a studio codec

Share On Disconnect

If enabled, opens the Share Report screen automatically when a user disconnects to facilitate a file transfer

Purchase Live Time

Tap to purchase additional hours of Live Time

Upgrade

Tap to purchase Report-IT Live Professional

Monitor Input

Enables audio monitoring of the iPhone mic input

Return Channel

Enables audio monitoring of the return audio from the studio

Bluetooth Input

Turn ON to pair a Bluetooth device with Report-IT; turn OFF to avoid a device being accidentally paired with Report-IT

FTP

Tap to select FTP for sharing

Nétia Radio-Assist

Tap to select Radio-Assist for sharing

Share Settings

Tap to configure server and encoding settings for sharing

Logo

Use to configure a new logo into Report-IT

Backup Reports

Click to include all recordings in iOS backups

Support

Tap to view Tieline support options

Tap to register Report-IT

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4 Getting Started: Report-IT Live

Getting Started

Once installed, tap the Report-IT app symbol to run the app on the iPhone. When the app is opened for the first time you are prompted to register Report-IT with

Tieline. This is essential with Report-IT Lite and Report-IT Live versions in order to receive free live time hours. It is also important to register Report-IT Live Pro to receive important information about new features as they are implemented. If you choose to register later, tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Register and fill in the required information.

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After the registration screen is closed the Configuration screen is displayed. This will only appear when the app is used for the first time.

1. Tap the Codecs field in the Configuration screen.

2. Tap the Codec field underneath Favourites and Contacts.

3. Tap Codec Address and use the on-screen keypad to manually enter the IP address of the codec to which you will connect.

4. Use the keypad to enter the numeric IP address of the codec.

5. Tap the Codec button in the top left-hand corner to save the settings and return to the previous screen.

6. Tap Ports to adjust TCP and UDP port settings if required.

7. Optional: Tap the Add to Favourites and Add to Contacts buttons at the

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Sharing and Other Connection Notes:

To connect with a codec saved in Contacts or Favourites, tap the blue arrow symbol on the Report Live screen to open the Codecs

screen. Select Favourites or Contacts to choose a codec from those listed and then select the codec URL (see Dialing Favourites or

Contacts).

If you are Sharing recorded files (e.g. performing FTP file transfers) then enter the server settings and audio encoding settings for recordings that will be transferred (see Configuring File Sharing and Sharing Reports for more info).

bottom of the screen to save the settings for retrieval from Contacts or Favourites.

8. Tap the Codecs button in the top left-hand corner of the screen to return to the Codecs screen.

9. Tap the Configuration button at the top of the Codecs screen to return to the Configuration screen.

10.Tap Done in the top left-hand corner to exit Configuration and return to the Home screen, where the connection you have just configured will be visible in the Codec pane.

By default:

Auto Reconnection is ON (i.e. Report-IT will attempt to automatically reconnect to the studio codec if the connection is temporarily lost). Note: Tap the Information symbol to open the Configuration page, then tap Advanced > Auto Reconnection to adjust this setting. The Initial Audio Bitrate of the connection is configured for 33.6 Kbps. Note: Tap the Information symbol to open the Configuration page and tap Initial Audio Bitrate to adjust the bit-rate setting prior to connecting. This setting is retained for all connections until it is changed. The Return PPM meter on the Home screen displays no audio until a connection to the studio codec is created. Recording of a report when connecting live is not enabled by default. See

Recording a Report for more details on recording reports.

Establishing a Connection

1. Use your finger to move the Input Slider to adjust input audio levels.

2. Tap the Connect button on the Home screen to establish the connection to the studio codec.

3. Use your finger to adjust the Return Slider to adjust return audio levels from the studio codec.

Adjusting Input/Output Audio Monitoring

Input audio monitoring via the iPhone headphone output or speakers is switched off by default prior to a connection being made. After a connection is made return audio can be monitored via either the iPhone earphone output or the receiver.

If earphones are being used you can listen to input audio prior to connecting by tapping the Information symbol to open the Configuration page and then swipe

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the Monitor Input switch to ON. After making a connection return audio will be

Important Note: If input audio is being monitored and earphones are not being

used, audio may be affected by echo caused by input audio being emitted from the iPhone receiver.

WARNINGS - To ensure your live or recorded operations are not interrupted by incoming phone calls and other applications:

1. Configure call forwarding to voice-mail or another number; tap Settings > Phone > Call Forwarding and then slide the switch to ON.

2. Turn off the RINGER on the left-hand side of the iPhone to avoid SMS tone interruptions. IMPORTANT NOTE: This will not prevent incoming SMS messages and will only stop alert tones. If Report-IT is being used and an SMS is received, a dialog box with Close and Reply buttons is displayed. ONLY press Close in response to an SMS. If you press Reply Report-IT will shut down and suspend your recording or transmission.

3. If you are recording a report only you can switch on Airplane mode via the iPhone Settings application. In Airplane mode no phone calls or SMS messages will be sent to the iPhone. When you have finished recording, Airplane mode must be turned off to retransmit or FTP your recording.

4. In the Calendar application, ensure that there are no event alarms enabled during the planned live/recording period.

5. Ensure that no Clock application alarms are enabled during the planned recording period.

6. Do not plug in or unplug a headset during recording. Likewise, do not dock or undock the device during recording.

7. Do not plug the iPhone into a power source during the recording. When an iPhone gets plugged into power, it beeps or vibrates, according to user settings.

8. DO NOT press the iPhone HOME button when reporting live or recording, or you will exit the Report-IT Live application.

If you can't enable call forwarding before your report and you receive an incoming call, decline the call ASAP using the Decline button on the iPhone screen. From the time that the incoming call alert is shown, to the time the decline button is pressed, recording will cease and silence will be transmitted.

monitored if Return Channel ON in the Configuration screen remains selected (this setting is on by default).

Disconnecting a Connection

1. Tap the Disconnect button on the Home screen to end the connection.

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¹ iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

4.1 Dialing Favourites or Contacts

Dialing using Report-IT Favourites

1. Tap the arrow symbol on the Report Live home screen to open the Codecs page.

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2. Tap Favourites, then tap to select a codec from those listed.

3. Tap the codec URL to load it into Report-IT and return automatically to the Report Live Home screen.

4. Tap the Connect button on the Home screen to establish the connection to the studio codec.

5. Use your finger to move the Return Slider, or use the iPhone volume buttons to adjust return audio levels from the studio codec.

Dialing using Contacts

It is also possible to dial using codec 'contacts' entered into your iPhone contact list.

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1. Tap the arrow symbol on the Report Live home screen to open the Codecs page.

2. Tap Contacts, then navigate to the contact you want.

3. Tap the contact to select it and tap the URL to load it into Report-IT.

4. Tap the Connect button on the Home screen to establish the connection to the studio codec.

5. Use your finger to move the Return Slider, or use the iPhone volume buttons to adjust return audio levels from the studio codec.

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Feature

Description

Playlist button

Tap to display all reports in the selected playlist

Now playing button

Tap to display the currently selected recording

Current playlist

The name of the currently selected playlist

Select playlist arrow

Press to select a new playlist

Current report selected

Indicates the currently selected report

Playback indicator

Elapsed playback indication

Playback controls

Play, pause,and skip report controls

5 Transmit Recordings or Insert Live Wraparounds

Recordings can be retransmitted to the studio or inserted into live reports (wraparounds) using playlists displayed on the Playback Reports screen. (See Add and Remove

Reports from Playlists for more info)

1. Tap the Activity button in the top-right corner of the Home screen and then tap Report Live.

2. Tap the Connect button on the Home screen to establish a connection to the studio codec.

3. Swipe your finger to the left to reveal the Playback Reports screen.

4. Tap the arrow to select the playlist you want from the default and custom playlists displayed.

5. Tap the Report Live button in the top-left hand corner of the screen to return to the Playback Reports screen.

6. Tap a report to select it from the playlist of recordings.

7. Press the play symbol to play the report. Note: this automatically mutes the iPhone microphone during playback.

8. Tap Now Playing if you want to adjust the report playback level.

9. Swipe your finger to the right to return to the Report Live screen at the completion of playback.

10.Tap the Disconnect button on the Report Live Home screen to end the connection.

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6 Connection Quality & Statistics

When a connection is live and you are viewing the Report Live screen, swipe to the left twice to view the Statistics screen and view current connection statistics.

In order of viewing from the top of the screen you can see:

1. Cxn Duration: The duration of the current or last connection.

2. Cxn Data: the amount of data used over the current or last connection.

3. Bitrate: the bit-rate of an active connection.

4. Link Quality: the local and remote link qualities of an active connection.

5. Live Time Left: the amount of live time remaining if Report-IT Live Pro is not purchased.

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How to Adjust the Audio Bit-Rate when Connected

1. Use your finger to swipe left across the screen twice to view the Report Live Statistics and Renegotiate screen.

2. Tap Up to increase the audio connection bit-rate, or Down to decrease the audio connection bit-rate.

Latency and Report-IT Jitter Buffering

Behind the scenes Report-IT uses automatic Jitter Buffer settings with the default setting being 'Best Compromise", which is the same default setting in all Tieline IP audio codecs. It is designed to provide the safest level of good audio quality without introducing too much extra delay. Tieline’s Jitter-buffer is smart because of its ability to:

Remove duplicate packets. Re-order packets if they arrive out-of-order. Repair the stream in the event of packet loss (error concealment). Manage delay dynamically based on current network congestion. Manage forward error correction (FEC).

Over LANs, WANs and wireless networks the automatic jitter buffer generally works extremely well and very reliably. It adapts automatically to the prevailing IP network conditions to provide continuity of audio streaming and minimise delay.

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Want to Learn More about Tieline Codecs?

To learn more about the audio functions available within the Report-IT app and Tieline codecs, please visit www.tieline.com/support, select the codec that you have installed at the studio and download the user manual for that codec. Online support is also available via [email protected] and the Tieline forums at http://

forums.tieline.com.

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7 Recording a Report

Important Notes:

If Auto Reconnect is On then recording will not stop if disconnection occurs. Tap the Information symbol to open the Configuration page, then tap Advanced > Auto Reconnection to view and adjust this setting. If Auto Reconnect is Off then recording will stop if disconnection occurs. If the app runs out of live time when connected then recording will stop immediately after disconnection.

When Report-IT is used to record audio, it makes use of whatever free memory is available on your iPhone. The maximum duration of a recording is entirely dependant upon how much memory you have available on your iPhone.

Automating the Recording of All Live Reports

It is possible to simultaneously record all reports and stream live audio after a live connection to a studio codec is established.

1. Tap the Information symbol in the bottom-right corner of the Home screen.

2. Use your finger to slide the Record ON Connect switch from Off to On.

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Record a Report without a Live Connection

Off-line interviews can be recorded for retransmission to a studio codec later or for FTP file transfers.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Record A Report.

2. Use your finger to move the Input Slider and adjust audio input levels.

3. Tap the Record button to start recording.

4. Tap the Stop Recording button when you have finished recording.

Managing Recorded Reports

Tap Manage Report in the Record a Report screen immediately after you stop recording to edit recording settings.

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Recorded reports can also be managed by tapping the Activity button in the top- right corner of the Home screen and selecting Manage Your Reports. For more information see Managing Reports.

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8 Managing Reports

To manage reports that have been recorded tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports. The Manage Reports screen categorizes recorded reports and allows you to:

1. View reports easily.

2. Add and view playlists of reports.

Tap a category to find the report you want to select and open the Manage Report screen.

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Tap a report listed in the Manage Report screen to view it in the Report screen. From here you can perform a variety of editing functions. Options include:

Renaming the report. Locking the report. Viewing and editing report details, including metadata. Playback the report. Share the report.

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Metadata Details

Tap Details to view and edit metadata information associated with a report.

8.1 Renaming a Report

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a playlist to find the report you want to select, then tap the report to view it in the Report screen.

3. Tap the Name field on the screen.

4. Rename the report and tap the Report button or Done to return to the Report screen.

5. Tap the Done button in the bottom-left corner of the Report screen to save changes.

Report-IT Enterprise user accounts can be configured with custom default report names using the TieServer Console user account configuration tool.

8.2 Playback of Reports

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a playlist to find the report you want to select, then tap the report to view it in the Report screen.

3. Tap Play Report on the Report screen.

4. Tap the Play/Pause symbols to play and pause the current report.

5. Use your finger to slide the Playback Level Slider (top) and adjust audio playback level.

6. Use your finger to slide the play-head along the Scrubber Bar and skip to any point along the report timeline.

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Feature

Description

Playback Level Slider

Slide the marker to adjust playback audio levels

Scrubber Bar

Slide the marker to skip to a point along the report timeline

Important Note: Trimming a report will not affect the original recording and only affects live report playback of recordings. Reports that are sent via file servers are not trimmed.

8.3 Trim Reports for Playback

It is possible to trim the top and tail of a recorded report and store this setting for playback.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a category playlist to find the report you want to select and open Report screen.

3. Tap Play Report on the Report screen.

4. Tap the Edit button in the bottom left-hand corner.

5. Tap the play symbol to playback audio and determine the playback start point for the report. You can also use your finger to slide the play-head along the Scrubber Bar and skip to any point along the report timeline.

6. When you are happy with the position tap Start to position the playback start marker.

7. Next playback audio to determine the end-point of the report, then tap End.

8. Tap Done in the bottom-left corner of the screen to save the report settings.

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Feature

Description

Play/Pause Symbol

Tap to play and pause the recording

Start button

Tap to configure the start point for report playback

End Button

Tap to configure the end point for report playback

Start/End markers

Time indication for start and end markers

Done/Edit button

Tap to edit and store settings

Important Note: It is also possible to access archived reports by tapping the Activity button in the top-right corner of the Home screen and selecting Manage Your Reports.

8.4 Editing with iSnippet

iSnippet from Nétia is a user-friendly editing app which integrates seamlessly into ReportIT (from v3.2.5) to allow editing of recordings. Tieline partner Nétia provides iSnippet free to all Radio-Assist customers, or it can be purchased via the iTunes app store.

Edit a Recording with iSnippet

1. Tap Manage Report in the Record a Report screen after you stop recording.

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2. Tap Edit with Nétia iSnippet.

Important Note: This option is only visible if the iSnippet App is installed.

3. The iSnippet app will be launched and allow Report-IT files to be imported. See iSnippet user documentation for app editing details.

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Importing Edited Files into Report-IT

Files are imported back into Report-IT via iSnippet. When mastering an edit in iSnippet the app provides two options.

1. Select To Report-IT.

2. Report-IT will be launched and allow the following options: Select Create Copy to create a copy of the original recording in Report-IT.

Select Overwrite to overwrite the original recording in Report-IT. Select Cancel to cancel the file import.

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8.5 Cutting and Pasting Audio

It is possible to copy and paste audio between Report-IT and other iPhone Apps that support either MAPI AudioCopy & AudioPaste or the Intua Paste Board (See http://

www.sonomawireworks.com/iphone/audiocopy and http://code.google.com/p/intua- audio-sharing/wiki/CompatibleApps). Such apps include non-linear editing and effects

apps. Two common ways of integrating the cut and paste functions with Report-IT include:

Copy a report from Report-IT into a non-linear iPhone editing app, edit the report and then paste it back into Report-IT as a new report. Alternatively you can append or overwrite a previous recording. Copy a report recorded and/or edited within a non-linear iPhone editing app and then paste it into Report-IT as a new report.

Copy a Report into an Editing App

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a playlist to find the report you want to select, then tap the report to view it in the Report screen.

3. Tap Audio Copy and Paste Tools.

4. Tap the Audio Copy symbol.

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5. Tap the name of the file to open the onscreen keyboard and edit the name, or just tap Copy Audio.

6. This initiates audio rendering and may take several seconds if the recorded file is large.

7. Tap to either launch a compatible installed app, or download (from the iTunes App Store) one of the listed compatible apps and use it edit the audio file. See http://

www.sonomawireworks.com/iphone/audiocopy/ for more details on AudioCopy

and AudioPaste.

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8. Consult your editing app's user documentation for details on how it performs nonlinear editing functions and exports audio files to compatible apps.

Paste Audio Back into Report-IT

1. After editing your report within a compatible non-linear editing app, choose the audio copy function and select the file you want to transfer into Report-IT.

2. Select Report-IT Enterprise Edition when prompted to select the app you want to paste the audio into.

3. Navigate to a report within the Manage Your Reports screen within Report-IT (Tap the Activity button in the top-right corner of the Home screen,then tap Manage Your Reports, tap a playlist to find the report you want to select, then tap the report to view it in the Report screen).

4. Tap Audio Copy and Paste Tools.

5. Tap the Audio Paste symbol.

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5. You can tap Paste, then tap OK to overwrite the currently selected audio report, or;

6. Alternatively you can tap either:

Paste to and End if you want to append the current recording by pasting to the end of the selected report, then tap Done .

or Paste to and scroll to New Report if you want to create a new report, then tap Done .

7. Tap Paste to past the recording.

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8. Confirmation is displayed if the paste is successful.

Closing the Audio Copy and Paste Function

Tap the arrow button in the top-right of the screen to close the Audio Copy and Paste screen.

8.6 Adding and Deleting Playlists

It is possible to create playlists for sequential playout of recordings and management of recordings. The three default playlists in Report-IT to which reports are automatically added are:

1. All Reports.

2. Today's Reports.

3. Most Recent 10 Reports.

Adding a New Custom Playlist

Custom playlists can be created to allow you to manually add a recording to your own playlist.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap Add New Playlist.

3. Use the on-screen keypad to enter a playlist name.

4. Tap Done to create the new playlist.

Deleting a Custom Playlist

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap the Edit button in the bottom left-hand corner of the screen.

3. Tap the red delete symbol adjacent to the playlist you want to delete.

4. Tap the Delete button to remove the playlist.

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8.7 Add and Remove Reports from Playlists

Custom user playlists need to be created before attempting to manually add a recording to these playlists. Custom playlists are easily identifiable because they are displayed separately below the default playlists. (See Adding and Deleting Playlists for more details on adding playlists)

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Adding a Report to a Playlist

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap the default or custom playlist that contains the report you want to add to another playlist.

3. Tap to select the report you want to configure.

4. Tap Playlists in the Report screen to view all custom playlists, then tap to select each individual playlist the recording needs to be added to.

5. Tap the Report button to return to the Report screen and save all changes.

Removing a Report from a Playlist

Removing a report from a custom playlist does not delete the actual recording itself. To delete a recording see Deleting Reports.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap the playlist that contains the report you want to remove.

3. Tap the Edit button in the bottom left-hand corner of the screen.

4. Tap the red symbol adjacent to the report you want to remove.

5. Tap the Remove button to remove the report.

6. Tap the Done button to finish editing.

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8.8

Locking Reports

Locking a Report from Editing

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a category playlist to find the report you want to select, then tap the report to view it in the Report screen.

3. Use your finger to slide the Lock Report switch from OFF to ON.

4. Tap the Done button in the bottom-left corner of the screen to save the new setting.

8.9 Deleting Reports

Reports can only be deleted from one of the default playlists:

All Reports. Today's Reports. Most Recent 10 Reports.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap to select the default playlist that the report you want to delete is within.

3. Tap the Edit button in the bottom left-hand corner of the screen.

4. Tap the red delete symbol adjacent to the recording you want to delete.

5. Tap the Delete button to delete the report permanently.

6. Tap OK in the Confirm Delete dialog to confirm the deletion.

8.10 Backup Reports

When a backup of your iOS device is performed, Report-IT will also include any recordings made. This may take a long time if large amounts of data are being backed up. When your device is configured for iCloud and Wi-Fi backup, you may want to disable backup of recordings to improve wireless performance/bandwidth available during a backup, and to avoid using up iCloud data quotas.

1. Tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration screen.

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2. Tap Backup Reports (default setting is ON) to toggle the setting ON/OFF.

8.11 Sharing Reports

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a category playlist to find the report you want to select, then tap the report to view it in the Report screen.

3. Tap Share Report.

4. Tap Upload to upload the report to the file server configured in Report-IT (see

Configuring File Sharing for more details on sharing recorded files).

31Report-IT Live v3.2.5

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32 Report-IT Live v3.2.5

9 Common Configuration Tasks

Configuration of Report-IT Live is very simple and intuitive. It is very simple to:

Change the IP address of the device you are connecting to. Change Port Settings. Configuring File Sharing. Configure Audio Encoding Settings. Edit Favourites and Contacts.

Report-IT Live users also have 2 options for the purchase of Live Time for live broadcasting:

Purchase additional pre-paid live time hours. Upgrade to Report-IT Live Pro (Unlimited live time).

9.1 Changing Report-IT IP Addresses

1. Tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page.

2. Tap Codecs.

3. Tap the Codec field on the Codecs screen.

4. Tap the IP Address/Hostname field and use the on-screen keypad to add a new IP address (or host name).

5. Tap to adjust TCP and UDP port settings if required.

6. Tap the Codecs button in the top left-hand corner to save the settings and return to the Codecs screen.

7. Tap the Configuration button in the top left-hand corner to return to the Configuration screen.

8. Tap Done at the top of the Configuration screen to exit the Configuration screen.

9. Press the Connect button on the Report Live screen to connect to the studio. (Note: Tap the Activity button in the top-right corner of the Home screen and then tap Report Live if this screen is not displayed).

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33Report-IT Live v3.2.5

9.2

Changing Port Settings

As a default, Report-IT Live uses TCP port 9002 to send session data with connection information and UDP port 9000 to send audio. The session port always uses the TCP protocol because this protocol is the most likely to get through firewalls – ensuring critical session data (including dial, connect and hang-up data) will be received reliably.

In TCP/IP and UDP/IP networks the codec port is the endpoint of your connection and by using different ports, several codecs in your studio can use the same static public IP address. When data is received from several remote codecs at a single static public IP address at the studio, different ports are used to send the correct packets to multiple studio codecs. This process is performed by PAT (Port Address Translation), which is a feature of NAT (Network Address Translation) devices.

If you need to reconfigure the default Report-IT Live port numbers, please consult your IT system administrator for assistance on port allocation.

Changing Report-IT Live Port Numbers

1. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Codecs.

2. Tap Codec in the Codecs screen.

3. Tap Ports.

4. TCP Session Port and use the on-screen keypad to adjust the port number.

5. Tap Audio Port and use the on-screen keypad to adjust the port number.

6. Tap the Codecs button at the top of the screen to save all settings.

7. Tap the Configuration button in the top left-hand corner to return to the Configuration screen.

8. Tap Done in the top left-hand corner of the Configuration screen to exit configuration.

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34 Report-IT Live v3.2.5

Important Note: Tap Default Value to return the port setting to the factory default.

WARNING: The purchase price of Report-IT Live does not include network airtime/

data costs. Please check these fees and charges with your cell phone network provider.

9.3 3G and Wi-Fi Network Coverage

Report-IT will operate over 3G wireless broadband networks and Wi-Fi connections. By default the iPhone connects to an available Wi-Fi network that it has been registered to, rather than a 3G network. With Report-IT Live it is possible to connect in the following ways.

Connecting over Wi-Fi Only

1. Register your device with the wireless network you are operating within.

2. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Advanced > Auto Reconnect and ensure it is ON.

3. Ensure Across Networks is OFF.

4. Tap the Configuration button at the top of the screen to return to the Configuration screen.

5. Tap Done at the top of the Configuration screen to confirm the new settings.

Connecting over 3G Wireless Broadband Networks Only

There are two different ways to make sure the iPhone will only connect over 3G networks.

1. Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to OFF, or

2. If you connect initially over 3G but move across both 3G and Wi-Fi networks,

you can ensure that you will always connect over 3G if the connection is temporarily lost. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Advanced > Auto Reconnection > Across Networks and make sure this setting is OFF. (Note: This allows you to use both Wi-Fi and 3G when you are not using Report-IT Live).

To save the settings:

Tap the Configuration button at the top of the screen to return to the Configuration screen.

Tap Done at the top of the Configuration screen to confirm the new

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settings.

Important Note: If a Wi-Fi network is not available it will connect over 3G with these settings. If a 3G network is not available and Wi-Fi is available, then WiFi will be the network selected for connecting. You can tell which network you are connected to by checking for the Wi-Fi symbol in the top left-hand corner of the iPhone screen.

Wi-Fi

Symbol

Connect over Wi-Fi with Automatic Backup to 3G

Report-IT Live will connect over Wi-Fi by default if the iPhone is registered to a Wi-Fi network. It can also failover to 3G if the Wi-Fi network becomes unavailable.

1. Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to ON.

2. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page.

3. Tap Advanced > Auto Reconnection and check:

Auto Reconnect is ON Across Networks is ON

35Report-IT Live v3.2.5

4. Tap the Configuration button at the top of the screen to return to the Configuration screen.

5. Tap Done at the top of the Configuration screen to confirm the new settings.

When these settings are configured, if you lose a connection, the phone will attempt to connect to the studio over 3G.

9.4 Configuring File Sharing

Report-IT Live supports file sharing via FTP or Nétia Radio-Assist. There are two elements involved in configuring file transfers of audio recordings:

1. Configuration of file server settings.

2. Configuration of audio encoding settings.

Configuring Server Settings

1. Tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page.

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36 Report-IT Live v3.2.5

2. Scroll down and tap to select FTP or Radio-Assist.

3. Tap Share Settings.

4. Tap the Server Settings button if configuring an FTP server, or tap Radio-Assist Site if configuring a new Nétia site.

5. Tap to select from the available options and use the on-screen keypad to enter your preferred settings, then tap the Share button at the top of the screen.

6. Tap the Configuration button in the top left-hand corner of the screen and then tap Done to confirm the new settings.

Automatic File Sharing

Report-IT can be configured to automatically allow you to share a recording after a live connection is disconnected.

1. Tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page.

2. Tap the Record On Connect button to select ON.

3. Tap the Share on Disconnect button to select ON.

Sharing after Disconnection

1. Tap Disconnect to hang up the IP connection.

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37Report-IT Live v3.2.5

Important Notes:

Tap the File Name text box to display the onscreen keyboard and rename a report prior to transfer if required. Tap Done when this is complete. Tap Cancel to cancel a file transfer prior to completion.

2. Tap Upload to commence uploading the recording to the server.

3. The recording is first encoded and then transmitted. The data transfer upload is displayed on the progress bar.

4. Data transfer may take several minutes, depending on the size of the report and the upload connection bandwidth available. Confirmation is displayed at the completion of the file transfer.

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Manually Configured File Sharing

Recordings can also be selected and transferred manually.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a category to find the report you want to select, then tap the report to view it in the Report screen.

3. Tap Share Report in the Report screen.

4. Tap the arrow to open the Select Share screen and choose a different share option if required.

5. Tap the Upload button to upload the report using the share option configured into Report-IT.

9.5 Configuring Audio Encoding Settings

Configuring Audio Encoding Settings

1. Tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page.

2. Scroll to the bottom of the screen and tap the Share Settings button.

3. Tap the Encoding Settings button.

4. Tap to select your preferred audio Encode Format and the encode sample rate for your recordings, and then tap the Share button in the top left-hand corner of the screen.

5. Tap the Configuration button at the top of the Share screen and then press Done at the top of the Configuration screen to confirm the new settings.

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Broadcast Wave Format Support

Report-IT Live Pro supports Broadcast Wave Format (BWF) for file transfers of recordings. BWF is an extension of the Microsoft® WAVE audio format and provides additional metadata for facilitating the exchange of recordings between apps.

BWF will be listed in the Encode Format pane for Report-IT Live Pro as displayed.

If you purchase Report-IT Live Pro you can also add metadata details to individual recordings to assist with filing of reports using file transfer options. These additional configuration options are available within the Manage Reports screen.

1. Tap the Activity button in the top-right corner of the Home screen and then tap Manage Your Reports.

2. Tap a category playlist to find the report you want to select and open the Report screen.

3. Tap Details.

4. Tap to enter details into fields on this screen, e.g. City, Description, Originator, Reference.

39Report-IT Live v3.2.5

5. Tap Done to save these settings.

9.6 Purchase Additional Live Time

Report-IT Pre-Paid Live Time is essentially a pay as you go licensing option that is similar to pre-paid cell phones. If you have Report-IT Live Pro installed then you have unlimited live time available.

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40 Report-IT Live v3.2.5

Caution: The iTunes store considers live time hourly purchases as a consumable item, which means that once hours are purchased and downloaded to your iPhone, they cannot be re-downloaded free of charge and used again. If you delete Report-IT from your iPhone and do not have it backed up in iTunes from where it can be restored from, your Pre-Paid Live Time is extinguished. Pre-Paid Live

Time is not transferable between devices.

WARNING: It is also possible to launch live time purchases by tapping the symbol

adjacent to Live Time Left in the Statistics screen. Ensure you are NOT connected or recording if you launch a live time purchase from this screen, or your report will be interrupted.

Once live time hours have been used in the Report-IT Lite and Report-IT Live versions of Report-IT you will need to purchase additional hours to continue broadcasting live. Report-IT Lite is a free trial version and if you have this installed we recommend you purchase and download Report-IT Live from the iTunes App Store and receive two free hours of live time, plus additional features.

To purchase additional hours of live time for connecting to a Tieline IP codec and broadcasting live or retransmitting recordings:

1. We recommend that you are not connected or recording when live time is purchased.

2. Tap the Information symbol to open the Configuration page and tap Purchase Live Time (Note: price per hour subject to change at any time).

3. Tap to select the Hours text box in the Report-IT Live Time section and enter the number of hours you want to purchase.

4. Tap the Purchase button to initiate the purchase.

5. Tap the Buy button to confirm your In App purchase of additional live time hours.

Live Time Remaining Notifications

Report-IT Live provides notifications automatically when live time is running low. The factory default setting is 3 minutes and this can also be adjusted.

1. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Advanced > Live Time Low Level.

2. Use the on-screen keypad to adjust the number of minutes warning required prior to live time being exhausted.

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3. A pop-up dialog will be displayed on the screen when live time reaches this point when connected live.

9.7 Upgrade to Report-IT Live Pro

Report-IT Live Pro gives you unlimited hours of live time for broadcasting live and retransmitting recordings to a codec, as well as other unique features. To upgrade from Report-IT Live to Report-IT Live Pro:

41Report-IT Live v3.2.5

1. Make sure you are not reporting live or recording audio.

2. Tap the Information symbol to open the Configuration page and tap Upgrade (Note: purchase price is subject to change at any time).

3. Tap the Purchase button in the Upgrade screen to initiate the purchase.

4. Tap the Buy button to confirm your In App purchase of Report-IT Live Pro.

9.8 Editing Favourites and Contacts

Adding Codecs to Contacts and Favourites

1. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Codecs.

2. Tap the Codec field underneath Favourites and Contacts.

3. Tap Codec Address and use the on-screen keypad to manually enter the IP address of the codec to which you will connect.

4. Use the keypad to enter the numeric IP address of the codec to which you are connecting.

5. Tap the Codec button in the top left-hand corner to save the settings and return to the previous screen.

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42 Report-IT Live v3.2.5

6. Tap the Add to Favourites and Add to Contacts buttons at the bottom of the screen to save the settings for retrieval from Contacts or Favourites.

7. Tap the Codecs button in the top left-hand corner of the screen to return to the Codecs screen.

8. Tap the Configuration button at the top of the Codecs screen to return to the Configuration screen.

9. Tap the Done button in the top left-hand corner to exit Configuration and return to the Home screen.

Editing Favourites

1. Tap the arrow symbol on the Report Live home screen to open the Codecs page.

2. Tap Favourites, then tap to select a codec from those listed.

3. Tap the Edit button in the bottom left-hand corner of the screen.

4. Tap the name to edit it and tap Done to save any changes, or tap the codec URL to edit IP address and port settings and tap Info in the top left-hand corner of the screen to save any changes.

5. Tap Done to finish editing.

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Editing Contacts

Contacts are created using the iPhone Contacts address book feature and cannot be edited from within Report-IT Live. Use the iPhone address book editing functions if any adjustment needs to be made to a Contact.

9.9 Customising Screen Logos

A cool feature on Report-IT Live is the ability to add your station logo to the screen when reporting for additional branding opportunities in print and visual media.

Saving a Logo into Report-IT Live

Prior to adding your logo onto the Report-IT Live screen you need to save it into the iPhone Camera Roll. One of the easiest ways to do this is to:

1. Email or SMS the image to your iPhone.

2. Tap the image, then tap the tap the Activity button in the bottom-left corner of the screen.

3. Tap Save Image.

43Report-IT Live v3.2.5

Customising the Logo Screen

1. Open Report-IT Live and tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Logo.

2. Use your finger to swipe the Display Logo switch from OFF to ON.

3. Tap the image displayed in the Logo Image pane and select the Camera Role that your logo is saved within.

4. Tap the logo to select it, then tap Choose in the bottom right-hand corner of the screen.

5. The image should now be displayed in the Logo screen.

6. Tap Logo Byline to add a byline to your image, e.g. your station's call-sign or the reporter's name, then tap Done .

7. Tap Configuration in the top left-hand corner of the Logo screen to exit logo configuration.

8. Tap Done in the top left-hand corner of the Configuration screen to confirm the new settings.

Viewing the Logo Screen when Live

1. Open Report-IT Live and navigate to the Report Live screen.

2. Connect live and then swipe to the left three times to view the Logo screen.

Viewing the Logo Screen when Recording

1. Open Report-IT Live and navigate to the Record a Report screen.

2. Commence recording and swipe to the left to view the logo screen.

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44 Report-IT Live v3.2.5

10 Multilingual Support

Report-IT has support for various languages. To change the default language:

1. Select iPhone Settings > General > International > Language > [your language selection].

2. To change the default time and date settings in the phone to your country of choice select iPhone Settings > General > International > Regional Format > [your country selection]. This will ensure any date information within Report-IT is in the format for your country of choice.

11 Customer Support

To access customer support elements within Report-IT tap the Information symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap

Support.

Send Logs to Tieline

If technical support is required you may be asked to send logs of Report-IT usage to Tieline. To do this tap Information > Support > Send Logs to Tieline. Add a description relevant to the log and tap Upload.

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12 Report-IT Live Software Licensing

Report-IT Live has been approved for use with the Apple iPhone and is subject to Apple's hardware and software End User Licence Agreements (EULAs) for use of this device. See http://www.apple.com/legal/

sla/

Disclaimer

Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for any errors or omissions within it, or for incidental or consequential damage in connection with the furnishing, performance or use of this material. Tieline makes no warranty of any kind with regards to this material, including the implied warranties of merchantability and fitness for a particular purpose. The product specifications and descriptions within this manual will be subject to improvements and modifications over time without notice, as changes to software and hardware are implemented.

Neither Tieline nor its suppliers shall be liable to you or to any third party for any damages either direct, indirect, incidental, consequential or otherwise (including in each case, but not limited to, damages for the inability to use the equipment or access and send data, loss of data, loss of business, loss of profits, business interruption or the like) arising out of the use of or inability to use Report-IT, even if Tieline has been advised of the possibility of such damages.

13 Credit Notices

1. iPhone, iCloud, Apple, App Store and iOS are trademarks and/or registered trademarks of Apple Inc., registered in the U.S. and other countries.

2. AudioCopy and AudioPaste by Sonoma Wire Works.

3. Android is a trademark of Google Inc.

4. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

5. Other product names mentioned within this document may be trademarks or registered trademarks, or a trade name of their respective owner.

45Report-IT Live v3.2.5

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Report-IT Live v3.2.546

Index

- 3 -

3G connections 34

- A -

About 44 Adding a playlist 28 Adding an IP address 9 Audio monitoring 9 Automatic Reconnection 9

- B -

Backup reports 30 Bit-rates 15

- C -

Configuration

settings explained 7

Configuration options 32 Connection bitrate 9 Connection quality 15 Connection statistics 15 Contacts 11

adding 41 editing 41

Controls 5 Credit Notices 45 Custom playlists 28 Customer Support 44 Cut and paste

cutting and pasting reports 24

- E -

Editing recordings

copy reports 24 non-linear editing 24

Editing reports

copy reports 24 non-linear editing 24

English 44

- F -

Favorites 11 Favourites 11

adding 41 editing 41

Features 9 French 44 FTP reports 31

- G -

Getting started 9

- H -

Home screen controls 5

- I -

Input monitoring 9 Insert reports live 14 IP address

editing 32

iSnippet

editing 22

- J -

- D -

Delay 15 Deleting a playlist 28 Deleting reports 30 Dialing

contacts 11 favourites 11

Disconnecting 9

Jitter Buffer 15

- L -

Latency 15 Live time

purchasing additional hours 39

Locking reports 30 Logs

send logs 44

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Logs

user logs 44

Index 47

- S -

- M -

Managing Reports

edit report details 19 lock reports 19 metadata 19 playback 19 rename reports 19 share reports 19

Multilingual support 44

- O -

Output monitoring 9

- P -

Playback report 20 Playlists

adding 28 adding reports 29 deleting 28 removing reports 29

Port Settings 33 Programming audio encoding settings 38 Purchasing Live-Time 39

Screen logos

customising 43 saving 43 viewing when live 43 viewing when recording 43

Sharing Settings

programming server settings 35

Support 44

Multilingual 44

- T -

TCP Port Settings 33 Trim report 21

- U -

UDP Port Settings 33 Upgrades 41 Upgrading Report-IT 41

- W -

Warnings 9 Wi-Fi connections 34 Wraparounds 14

- R -

Recording

automating recording 17 managing recording 17

Recording a Report 17 Register Report-IT 9 Registration 9 Renaming a report 20 Report-IT Live

about 4 features 4 in-app purchase 4 purchase options 4

Report-IT Live Pro

How to upgrade to 41

Report-IT Pro

about 4 features 4

Retransmit reports 14