Thrane and Thrane A S IPHANDSET Users Manual
Thrane & Thrane A/S
IP Handset
User Manual
Document number: 98-126059-DraftC6
Release date: May 23, 2008
Information in this document is subject to change without notice and does not represent
a commitment on the part of Thrane & Thrane A/S. We recommend downloading the
latest version of the manual from the Thrane & Thrane Extranet.
Copyright © 2008 Thrane & Thrane A/S. All rights reserved.
Trademark Acknowledgements:
• Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the European
Union and the United States.
• Windows and Outlook are registered trademarks of Microsoft Corporation in the
United States and other countries.
• Inmarsat is a registered trademark of International Maritime Satellite Organisation
(IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.
• Inmarsat’s product names are trademarks or registered trademarks of Inmarsat.
• Other product and company names mentioned in this manual may be trademarks or
trade names of their respective owners.
Company Addresses
www.thrane.com
Denmark
Company headquarters
Thrane & Thrane A/S
Lundtoftegårdsvej 93 D
DK-2800 Kgs. Lyngby
Denmark
USA China
Thrane & Thrane, Inc.
509 Viking Drive, Suites K, L and M
Virginia Beach, VA 23452
USA
Denmark
Thrane & Thrane Aalborg A/S
Porsvej 2
DK-9200 Aalborg SV
Denmark
Thrane & Thrane Shanghai
Unit 602 - Building 4,
289 Bisheng Rd.
Zhangjiang High-tech Park,
Pudong
201204 Shanghai
P. R. China
Safety Summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. Thrane & Thrane A/S assumes no liability for the customer's
failure to comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the IP Handset in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
KEEP AWAY FROM LIVE CIRCUITS
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the cable
connected. Always disconnect power and discharge circuits before touching
them.
iii
About the Manual 2
Intended Readers
This manual is a user manual for the Thrane IP Handset. The
readers of the manual include anyone who is using or intends to
use the IP Handset. No specific skills are required to operate the
IP Handset. However, it is important that you observe all safety
requirements listed in the beginning of this manual, and operate
the handset according to the guidelines in this manual.
Manual Overview
This manual has the following chapters:
• Introduction contains an overview and a brief description of the
IP Handset.
• Getting started explains how to connect and start up the
handset and gives an overview of the display and keypad. It
also contains a short guide to initial configuration and to
making the first call.
• Operating the IP Handset describes how to use and configure
the handset and explains the display menus.
• Using the web server explains how to use the built-in web
server of the IP Handset.
• Tro ub le sh ooting contains a short troubleshooting guide and
gives information on where to get further help if needed.
This manual may not always reflect the latest software
functionality of your IP Handset. To obtain the latest version of the
manual, please enter the Thrane & Thrane Extranet and download
the latest version, or acquire it from your distributor.
iv
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Display”.
Italic is used to emphasize the paragraph title in cross-
references.
Example: “For further information, see Connecting Cables on
page...”.
COURIER is used to indicate display text.
Example: “The display shows 39558880”.
v
vi
Table of Contents
Safety Summary ................................................................iii
About the Manual ..............................................................iv
Chapter 1 Introduction
Welcome ............................................................................ 1
In this chapter .................................................................... 1
Your IP Handset .................................................................2
Description ..........................................................................2
The wireless IP handset .........................................................3
The wired IP handset ............................................................4
Features .............................................................................5
What’s next? ......................................................................5
Chapter 2 Getting started
In this chapter ....................................................................7
Getting started with the wireless IP Handset .....................7
Introduction .........................................................................7
Preparing the hardware .........................................................8
Charging the handset ........................................................... 11
Connecting the handset to your Wi-Fi access point ..................14
Getting started with the wired IP Handset ........................15
Introduction ........................................................................15
Connectors ..........................................................................15
Connecting the cables to the IP cradle ....................................16
Installing the cradle ............................................................ 18
Connecting the wired handset to a BGAN terminal ...................19
Starting up the wired IP Handset ..........................................20
vii
Table of Contents
Establishing a connection using BGAN terminal ................ 21
Using a BGAN terminal ........................................................ 21
Establishing a connection ....................................................22
Connecting subsequent handsets to the BGAN terminal ...........24
Making the first call .........................................................26
The handset keypad and display .......................................27
The keypad ........................................................................27
The display ........................................................................33
What’s next? ....................................................................38
Chapter 3 Operating the IP Handset
In this chapter ..................................................................39
User interfaces .................................................................39
Handset functions ............................................................ 40
Making calls ...................................................................... 40
Making a call using a BGAN terminal ....................................43
Quick settings .....................................................................45
Writing text in the handset ...................................................47
Using a headset ..................................................................48
The menu system ..............................................................49
Accessing the menu system ..................................................49
Menu overview ...................................................................49
Call log ............................................................................. 50
Contacts .............................................................................52
Status ................................................................................54
Network .............................................................................55
Settings .............................................................................61
SIP ................................................................................... 68
BGAN ................................................................................72
What’s next? ....................................................................73
Chapter 4 Using the web server
In this chapter ..................................................................75
viii
Introduction .....................................................................75
The web server ...................................................................75
Browser settings .................................................................75
Accessing and navigating the web server ...............................77
Pages in the web server ...................................................79
The Home page ..................................................................79
Contacts ............................................................................80
Call log .............................................................................. 81
SIP settings ........................................................................82
Uploading firmware ............................................................84
Import/Export settings .........................................................85
Help ..................................................................................87
What’s next? ....................................................................88
Chapter 5 Troubleshooting
In this chapter ..................................................................89
Getting support ................................................................89
Overview ...........................................................................89
Handset support .................................................................89
Table of Contents
Troubleshooting guide .....................................................90
App. A Technical specifications
In this appendix ................................................................91
IP Handset, wireless ........................................................92
IP Handset, wired ............................................................94
IP Handset, wireless, outline dimensions .........................96
IP Handset, wired, outline dimensions .............................98
IP cradle outline dimensions .......................................... 100
App. B Conformity
ix
Table of Contents
Thrane IP Handset, wireless ........................................... 103
CE (R&TTE) ....................................................................... 103
FCC ................................................................................. 103
FCC/IC Notice ................................................................... 104
Thrane IP Handset, wired ............................................... 106
CE (R&TTE) ....................................................................... 106
FCC .................................................................................106
Glossary ....................................................................................... 109
Index ........................................................................................ 113
x
1111
Chapter 1
Introduction 1
Welcome
Congratulations on the purchase of your IP Handset!
The IP Handset communicates using Voice over Internet Protocol (VoIP), which
means that voice conversations are routed over the Internet or through an IPbased network.
There are two variants of the IP handset: A wireless and a wired variant.
In this chapter
This chapter introduces the IP Handset and gives an overview of its features
and functions.
Introduction
1
Chapter 1: Introduction
Your IP Handset
Description
The IP Handset is used for making
phone calls over an IP based
network. When used with a BGAN
terminal, the communication is only
IP based between the handset and
the BGAN terminal. From the BGAN
terminal, the call is transmitted as a
normal circuit-switched call.
The handset is designed specifically
for use in harsh environments and it
is dust proof and splash proof.
Excellent sound quality is achieved
by including a state-of-the-art echo
canceller and noise suppression
software.
On the large 2.2" color TFT screen, a
graphical user interface provides
easy access to all functions including
contacts and settings. The user
interface also provides direct access
to certain features of a connected
BGAN terminal.
The handset is based on a 260 MHz
processor running Windows CE 6.0.
There are two variants of the
handset: A wireless (Wi-Fi) model
and a wired model.
2Your IPHandset
The wireless IP handset
The wireless IP handset connects
to a Wi-Fi access point. The
internal battery is charged from
the dedicated cradle, which
connects to an external power
supply (12-24 V DC).
The TT-3670B Thrane IP Handset
& Cradle, wireless, includes the
following main units:
• TT-3672B Thrane IP Handset,
wireless
• TT-3674B Thrane IP cradle,
wireless
1111
Chapter 1: Introduction
Introduction
Your IP Handset 3
Chapter 1: Introduction
The wired IP handset
The wired handset is powered directly
from the LAN interface using Power over
Ethernet (PoE), which eliminates the need
for an external power supply.
The TT-3670A Thrane IP Handset, wired,
includes the following main units:
• TT-3672A Thrane IP Handset, wired
• TT-3674A Thrane IP cradle, wired
The IP Handset connects to the cradle
with a coil cord. The cradle connects with
a fixed LAN cable to a LAN port with PoE,
for example in a BGAN terminal
(Broadband Global Area Network) for
satellite communication.
4Your IPHandset
Features
The IP Handset offers the following features:
1111
Chapter 1: Introduction
Voice communication over Internet or IP based network
Contacts list with up to 100 entries
Intuitive user interface and menu system
Built-in web interface
High quality color display QVGA
Rugged but elegant design
Splash proof and dust proof
Connectivity to Broadband Global Area Network (BGAN) terminal
Dedicated menu for BGAN terminals
What’s next?
This chapter has provided an overview of the IP Handset.
The next chapters will go into more detail about how to set up and use your
handset. The following chapter, Getting started, explains how to start up the
handset and make the first call.
Introduction
Features 5
Chapter 1: Introduction
6 What’s next?
2222
Chapter 2
Getting started 2
In this chapter
This chapter describes how to install and start up the handset and make the
first call. It also gives an overview of the display and keypad and explains how
to navigate with the keypad.
Getting started with the wireless IP Handset
Introduction
Overview
Getting started
The wireless IP handset connects to a Wi-Fi access point. The internal battery
is charged from the dedicated cradle, which connects to an external power
supply.
7
Chapter 2: Getting started
IP Handset connectors
The handset has two connectors on the side of the handset:
• one connector for connecting a headset.
• one Mini-USB connector, for charging the handset from a computer.
Mini-USB for charging Jack connector for headset
Preparing the hardware
Overview
For the wireless IP Handset you need the following hardware:
• a Wi-Fi access point complying to the Wi-Fi networking standard 802.11b/g
• for charging the handset:
• an external power supply with 12 V DC to 24 V DC nominal power,
min. 7 W, or
• a PC and a USB cable with a mini-USB connector at one end and a
USB-A connector at the other end.
To connect the Wi-Fi access point
You may connect the Wi-Fi access point to a BGAN terminal or to your
standard network connection.
For information on how to install the Wi-Fi access point, refer to the
documentation that comes with your Wi-Fi access point.
8 Getting started with the wireless IP Handset
2222
Chapter 2: Getting started
To connect the external power supply to the cradle
The cradle for the IP Handset serves as a charger when it is connected to an
external power supply (12-24 V DC, 6W).
A compatible power supply, TT-3682L, is available from Thrane & Thrane. This
power supply is also used for the EXPLORER 500 BGAN terminal.
To connect the power supply, do as follows:
1. On the back of the cradle, unscrew the two screws holding the cover.
2. Remove the cover.
DC Connector
Terminal block J101
3. Connect your power supply to the cradle.
There are two options for connecting to the cradle:
• Using the internal DC connector in the cradle.
The connector is a proprietary DC Jack, 2.5 mm, positive center.
Getting started
Getting started with the wireless IP Handset 9
Chapter 2: Getting started
The connector on the EXPLORER 500 power supply is compatible with
this connector.
• Using the internal terminal block (J101).
Connect the wires from your DC supply to DC+ and DC- in the terminal
block J101.
4. Secure the cable with a cable relief at the cable exit on the cradle.
Note
Make sure the cable relief matches the size of the cable.
5. Mount the cover and fasten the two screws.
For information on how to mount the cradle on a wall or desktop, see
Installing the cradle on page 18.
10 Getting started with the wireless IP Handset
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