Thrane and Thrane A S AVIATOR Users Manual
AVIATOR 200/300/350
User manual
AVIATOR 200/300/350
User manual
Document number: 98-127719-F
Release date: June 22, 2018
i
Disclaimer
Any responsibility or liability for loss or damage in connection with the use
of this product and the accompanying documentation is disclaimed by
Thrane & Thrane A/S. The information in this manual is provided for
information purposes only, is subject to change without notice and may
contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are
periodically revised and updated. Anyone relying on this information should
acquire the most current version e.g. from www.cobham.com/satcom,
Cobham SYNC Partner Portal, or from the distributor. Thrane & Thrane
A/S is not responsible for the content or accuracy of any translations or
reproductions, in whole or in part, of this manual from any other source. In
the event of any discrepancies, the English version shall be the governing
text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Manufacturer address
Thrane & Thrane A/S, Lundtoftegaardsvej 93 D, DK-2800, Kgs. Lyngby,
Denmark
Copyright
© 2018 Thrane & Thrane A/S. All rights reserved. Printed in Denmark.
Trademark Acknowledgements
• Windows and Outlook are registered trademarks of Microsoft
Corporation in the United States and other countries.
• Inmarsat is a registered trademark of the International Maritime
Satellite Organization (IMSO) and is licensed by IMSO to Inmarsat
Limited and Inmarsat Ventures plc.
• Other product and company names mentioned in this manual may be
trademarks or trade names of their respective owners.
Company web site
www.cobham.com/satcom
ii
Safety summary
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to
comply with these precautions or with specific warnings elsewhere in this
manual violates safety standards of design, manufacture and intended
use of the equipment. Thrane & Thrane A/S assumes no liability for the
customer's failure to comply with these requirements.
RADIATION WARNING
During transmission this system radiates Microwave power. High
levels of radio frequency radiation are considered harmful to
health. Although no single value has been agreed upon by all
countries, the American National Standards Institute (ANSI/IEEE
C95.1-1992) recommends that people should not be exposed to
radiation stronger than 1 milli Watt per square centimeter at the
frequencies used in this system. Accordingly, the operator of the
system should ensure that no person should approach within 60
cm (AVIATOR 200), 110 cm (AVIATOR 300) or 200 cm
(AVIATOR 350) from the sides and above the satcom antenna
when the system is transmitting.
Radio frequency radiation exposure information:
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with minimum distance of 60 cm (AVIATOR 200), 110 cm
(AVIATOR 300) or 200 cm (AVIATOR 350) between the radiator and your
body.
This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
iii
Disposal
Old electrical and electronic equipment marked with this
symbol can contain substances hazardous to human beings
and the environment. Never dispose these items together
with unsorted municipal waste (household waste). In order
to protect the environment and ensure the correct recycling
of old equipment as well as the re-utilization of individual
components, use either public collection or private collection by the local
distributor of old electrical and electronic equipment marked with this
symbol.
Contact the local distributor for information about what type of return
system to use.
iv
About the manual
Note
Intended readers
This manual is a user manual for the AVIATOR 200/300/350 system. The
readers of the manual include aircraft personnel and passengers who want
to use the SwiftBroadband Services.
For the daily use of the system there are no specific skills required. However,
it is important that you observe all safety requirements listed in this manual,
and operate the system according to the guidelines in this manual.
The AVIATOR 200/300/350 system is available in two versions:
AVIATOR 200/300/350 approved to RTCA specification DO178B level E and DO-254 level E
AVIATOR 200D/300D/350D approved to RTCA specification DO178B level D and DO-254 level D.
In general descriptions the nomenclature AVIATOR 200/300/350
covers both versions. Where necessary, the Level D system is
specified as AVIATOR 200D/300D/350D.
Manual overview
This manual has the following chapters:
• Introduction contains an overview of the SwiftBroadband services and
a brief description of the system.
• Get started explains how to connect a PC and make the first call.
• Operate the system explains in detail how you can access the Internet,
make phone calls, start a streaming session, send telefax and SMS
messages.
• Advanced use provides detailed information on the web interface, the
phone book and some administrative tasks.
• Troubleshooting contains information on how to get help and a short
troubleshooting guide.
• 2-Wire Handset use provides a description how to use the 2-Wire
Handset.
Note that this manual does not cover the installation, configuration and
setup of the system, nor how to customize the system for specific
applications. For more detailed information how to customize the system to
v
specific needs, to set up interfaces and configure network setup and routing
functionality see the AVIATOR 200/300/350 Installation and maintenance
manual.
You find the part numbers for related manuals in the next section.
This manual may not always reflect the latest software functionality of your
AVIATOR 200/300/350 system. To obtain the latest version of the manual,
enter the Cobham satcom web site at: www.cobham.com/satcom, select
Service and support, Cobham SATCOM service and support, 24-7
Self Service Center / Technical Downloads and download the latest
version of the manual, or acquire it from your distributor.
Software version
This manual is intended for the AVIATOR 200/300/350 system with the
following software versions:
• AVIATOR 200/300/350 (Level E) software version: 1.09 (Level E) or
higher
1
• AVIATOR 200D/300D/350D (Level D) software version: 2.02 (Level D)
• AVIATOR 200D/300D/350D (Level D) software version: 4.00 (Level D)
or higher
For older versions than the above mentioned some of the features are not
supported.
1. This software version is not mandatory, but recommended.
vi
Related documents
The below list shows the documents related to this manual and to the
AVIATOR 200/300/350 system.
Title and description Part number
AVIATOR 200/300/350 Quick Guide 98-127720
AVIATOR 200/300/350 Installation and maintenance
manual
AVIATOR Wireless Handset and Cradle, User Manual 98-129599
AVIATOR Wireless Handset and Cradle, Installation and
Maintenance Manual
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
•To emphasize words.
• To indicate what the user should select in the user interface.
Italic is used to emphasize the paragraph title in cross-references.
98-127093
98-129600
Example: “Do not touch the antenna”.
Example: “Select SETTINGS > LAN”.
Example: “For further information, see Connecting Cables on page...”.
vii
viii
Table of contents
Safety summary .............................................................................. iii
About the manual ............................................................................v
Chapter 1 Introduction
Welcome ................................................................................................... 1
In this chapter ........................................................................................... 1
Services, features and interfaces .................................................. 2
Overview ..................................................................................................... 2
Services .......................................................................................................3
Features ...................................................................................................... 4
Interfaces ................................................................................................... 5
Handsets ..................................................................................................... 6
About SwiftBroadband ......................................................................8
Geostationary Inmarsat satellites .......................................................8
SwiftBroadband coverage .....................................................................8
SwiftBroadband services ....................................................................10
Chapter 2 Get started
In this chapter ........................................................................................ 15
Access Internet, e-mail, etc. ......................................................... 17
Internet, e-mail etc. .............................................................................. 17
Practical instructions ............................................................................19
Make the first call .............................................................................. 20
Introduction ...........................................................................................20
Make a call (air to ground) .................................................................20
Call a handset in the aircraft (ground to air) .................................20
Make a call from one AVIATOR system to another ................... 21
ix
Table of contents
Chapter 3 Operate the system
In this chapter ........................................................................................23
Selected scenarios ................................................................................ 23
Tool for setup and use: The web interface ................................... 23
Services and interfaces .......................................................................24
Use a computer ..................................................................................26
LAN and WLAN interfaces ..................................................................26
Customize network use ....................................................................... 26
Network user groups ............................................................................ 27
Connect to the Internet ...................................................................... 28
Use a phone or fax machine ........................................................ 35
Available interfaces ..............................................................................35
Select a call type ................................................................................... 35
Make or answer a phone call ............................................................. 38
Send or receive a fax message ......................................................... 49
Use a SIP-enabled IP handset or smartphone .....................51
SIP-enabled wireless IP handset or smartphone .........................51
Where to get a SIP client application ............................................. 51
Set up a SIP-enabled wireless IP handset ......................................52
SMS service ..........................................................................................53
Introduction ........................................................................................... 53
Options for messages in the Outbox .............................................. 55
Options for messages in the Sent folder ........................................ 56
Send an SMS message to the system ............................................. 56
Receive a message ................................................................................57
Options for new SMS messages .......................................................58
Options for SMS messages in the Inbox ........................................58
Configure message settings ...............................................................59
SB-Safety Voice ..................................................................................61
Introduction ........................................................................................... 61
Make and answer an SB-Safety Voice call from the cockpit ... 62
Cabin calls ............................................................................................... 64
x
Chapter 4 Advanced use
In this chapter ........................................................................................65
Get to know the web interface ................................................... 66
Access and navigate the web interface .........................................69
Use the Dashboard ...............................................................................71
Properties ................................................................................................ 72
Use the phone book ......................................................................... 74
Access the phone book .......................................................................74
Short dial ................................................................................................. 75
Add, modify and delete phone book entries ................................ 75
View and edit the mobile numbers .................................................. 76
Use the Call log ................................................................................... 77
Information on total usage ................................................................77
Export the call log ................................................................................. 78
View the lists of calls and data sessions ......................................... 78
View the Voice mail number ............................................................. 79
Start or stop any data session ..................................................... 80
Preferred satellite ...............................................................................81
Select the preferred satellite .............................................................81
Table of contents
Call log handling ................................................................................. 82
Set data limits ......................................................................................83
Set up the local exchange function .......................................... 85
Remote management ...................................................................... 86
Prepare the AVIATOR 200/300/350 for remote management ....
86
Access the AVIATOR 200/300/350 from a remote location .. 87
Remote activation with SMS ....................................................... 88
Restricted dialing ............................................................................... 90
xi
Table of contents
Chapter 5 Troubleshooting
In this chapter ........................................................................................93
Get support ........................................................................................... 93
Airtime support ...................................................................................... 93
System support ...................................................................................... 94
Access the Help desk ........................................................................... 94
Generate a diagnostic report .............................................................95
Event logging and self test .................................................................95
Troubleshooting guide .................................................................... 96
Appendix A 2-Wire Handset use
Description ........................................................................................ 103
Operation ............................................................................................ 106
Make a call with the 2-Wire Handset ........................................... 106
Answer a call with the 2-Wire Handset ....................................... 106
Manage phone numbers in the 2-Wire Handset ...................... 106
Mute the microphone of the 2-Wire Handset .......................... 109
Appendix B Conformity
FCC ........................................................................................................ 111
15.19 / RSS-GEN ................................................................................. 111
15.21 ...................................................................................................... 111
15.105 ................................................................................................... 111
ICES-003 .............................................................................................. 112
Glossary .................................................................................................................. 113
Index .................................................................................................................. 117
xii
Chapter 1
Introduction
Introduction 1
Welcome
Congratulations on the purchase of your AVIATOR 200/300/350 system.
This system is an aeronautical broadband system providing simultaneous
high-speed data and voice communication via satellite through Inmarsat’s
SwiftBroadband (SB) services.
With SwiftBroadband the cabin applications e-mail, telephony, Internet and
intranet access, VPN, video streaming etc. are available.
1111
Telep ho ne
Internet Wireless
(secure)
In this chapter
In this chapter you can read about:
• Services, features and interfaces
• About SwiftBroadband
Email
ISDN Fax
SMS
1
Chapter 1: Introduction
Wireless IP Handset
Wireless IP Handset
Services, features and interfaces
Overview
The following drawing shows the AVIATOR 200/300/350 system with
connected communication devices and available options:
2 Services, features and interfaces
Chapter 1: Introduction
Introduction
Services
The SwiftBroadband services available depend on the type of antenna
installed and the current elevation angle to the satellite. The following table
shows the services available for the supported antenna types.
Satcom antenna
SwiftBroadband
service
AVIATOR 200
LGA (Class 15)
AVIATOR 300
a
IGA (Class 7)
AVIATOR 350
HGA (Class 6)
1111
Standard IP
background
IP streaming
classes
Circuit-switched
standard voice
ISDN service or
3.1 kHz audio
(Premium voice)
Multi-voice:
Number of voice
calls
Table 1: SwiftBroadband services for supported antenna types
a. The elevation needed for services with this antenna type is > 20°.
For current support of Inmarsat services check at
www.inmarsat.com/aviation/complete-aviation-connectivity/swiftbroadband.
The current elevation angle is shown in the web interface of the AVIATOR
200/300/350.
SB-Safety Voice (ICAO Satvoice) is supported in software 2.02, Level D,
refer to SB-Safety Voice on page 61.
Up to 200 kbps Up to 332 kbps Up to 432 kbps
8/16 8/16/32/64/128
kbps
Yes Yes Yes
No Elevation > 45° Yes
1+1 (best effort
quality)
1+Up to 8 (best
effort quality)
8/16/32/64/128 kbps/
X-Stream
1+Up to 8 (best effort
quality)
Services, features and interfaces 3
Chapter 1: Introduction
Features
The AVIATOR 200/300/350 system has the following features:
SwiftBroadband unit providing an ‘always on’ data connection of up to
432 kbps.
Full duplex, single or multi-user
Automatic satellite selection.
Built-in PBX interfacing to two 2-wire connections, one ISDN interface
and WLAN in the SBU, with integrated SIP server.
Standard voice.
3.1 kHz audio for modems, G3 fax, 14.4 kbps high quality voice etc.
ISDN voice for Secure communication, G4 fax etc.
ISDN data for video conferences etc.
Built-in Router option with DHCP and Network Address Translation
1
(NAT).
Access to built-in web interface for daily use on all LAN connectors.
1
1
Built-in Wireless option (WLAN) IEEE 802.11 b/g.
Built-in Multi-voice option, up to 1 + 8 concurrent calls (from software
1.07 Level E, 2.01 Level D)
Built-in web interface for configuration using the Maintenance
connector on the SBU front plate.
Remote management
ACARS (from software 2.01 Level D)
SB-Safety Voice (ICAO voice) (from software 4.0 Level D)
The AVIATOR 200/300/350 system does not affect the operation of an
Iridium system.
1. AVIATOR 300 and AVIATOR 350.
4 Services, features and interfaces
Chapter 1: Introduction
Introduction
Note
The availability of some services depends on the installed satcom
antenna. Check the section Services on page 3 for an overview of
services available for the antenna types LGA, IGA and HGA.
Interfaces
The AVIATOR 200/300/350 system has the following interfaces:
Two 2-wire connections for telephone
One ISDN interface
Six Ethernet interfaces
One Wireless interface (WLAN) IEEE 802.11 b/g
One Ethernet interface for system configuration on the SBU front plate
(It is used for installation, service and maintenance. It is not used during
flight time.)
1111
Built-in router and Wireless options
The AVIATOR 200/300/350 system offers a built-in router as an option.
With this option multiple users and applications can use the system
simultaneously. Without this option only the first device that connects to
the SBU will be allowed on the Internet.
The system also offers a built-in WLAN option for wireless communication
devices and a WLAN antenna approved for aeronautical use. This includes
full WLAN routing functionality.
If ordered, these options are enabled in the AVIATOR 200/300/350 from
the factory. If these options are not included from the start, the system can
be upgraded at a later stage. Then you receive the FLEX key for the
purchased options and enter it in the AVIATOR 200/300/350 web interface.
PBX telephone exchange
The built-in PBX telephone exchange unit of the SBU connects two direct 2wire POTS interfaces for faxes, handsets, headset interface boxes etc., as
well as an ISDN interface for ISDN phones, fax machines or secure
Services, features and interfaces 5
Chapter 1: Introduction
communication. The built-in PBX of the SBU can route VoIP calls that are
terminated in the SIP server of the SBU.
Tool for setup and use: The web interface
Use the built-in web interface of the
SwiftBroadband Unit (SBU) to access the system
settings. The web interface is accessed from a
computer connected to one of the LAN connectors
or using the WLAN interface of the SBU. The web
interface is shown in an Internet browser. No
additional installation of software is needed.
For further information on the web interface, see
Get to know the web interface on page 66.
Handsets
The following handsets are recommended by Cobham SATCOM.
AVIATOR Wireless Handset and Cradle
The AVIATOR Wireless Handset is used to
receive and make calls. The handset connects
to a wireless access point using Wireless Local
Area Networking (WLAN).
See the AVIATOR Wireless Handset and
Cradle, User Manual for a description of the
keys and LEDs of this handset and how to
make calls.
6 Services, features and interfaces
Chapter 1: Introduction
Introduction
TT-5621B 2-Wire Handset and TT-5622B 2-Wire Cradle
The 2-Wire Handset is used to receive and to make calls.
See 2-Wire Handset use on page 103 for a description
of the 2-Wire Handset and how to use it.
Sigma7 handset and cradle
The Sigma7 handset is used to receive and to
make calls.
1111
See the separate user manual for a description
of how to use the Sigma
ICG DECT Cordless handset
The ICG DECT Cordless handset system is used to
receive and to make calls.
See the separate user manual for a description of
how to use the ICG DECT Cordless handset.
7
handset.
Services, features and interfaces 7
Chapter 1: Introduction
About SwiftBroadband
Geostationary Inmarsat satellites
The Aero SwiftBroadband services are based on 4 geostationary satellites
situated above the equator. Geostationary means that the satellites are
stationary in relation to Earth, i.e. they rotate at a speed that matches the
rotation speed of the Earth. Each satellite covers a certain area, this is also
called a footprint. It supports a number of powerful narrow-spot-beams
making the SwiftBroadband service available virtually anywhere on the
earth, this is shown on the coverage map on the next page.
The satellites are your connection to the Internet and telephone networks,
and they are run and managed by Inmarsat. Inmarsat is the leading provider
of global mobile communications services. Inmarsat keeps track of which
SwiftBroadband Units are logged on to the system, assigns a free channel
and manages the data when a network connection is established or a call is
made.
SwiftBroadband coverage
The SwiftBroadband service is a mobile satellite service that offers highspeed data up to 432 kbps (512 kbps with X-Stream), voice telephony and
ISDN. Using this service users can access e-mail, corporate networks and the
Internet, transfer files and make telephone calls.
The SwiftBroadband service by Inmarsat is accessible worldwide, except the
extreme polar regions. It is covered by the four satellites. The following
figure shows a world map with the areas covered by each of the I4 satellites.
8 About SwiftBroadband
Chapter 1: Introduction
Introduction
0°
10°
20°
30°
40°
50°
60°
70°
80°
90°
10°
20°
30°
40°
50°
60°
70°
80°
90°
0°20°40°60°80°100°120°140°160°180° 20° 40° 60° 80° 100° 120° 140° 160° 180°
Combined I-4 and
Alphasat coverage
I-4 Asia-PacificI-4 Americas Alphasat I-4 MEAS
This map depicts Inmarsat’s expectations of coverage following the commercial
introduction of Inmarsat’s fourth L-band region, scheduled for the end of 2015. It does not
represent a guarantee of service. The availability of service at the edge of coverage areas
pXFWXDWHVGHSHQGLQJRQYDULRXVFRQGLWLRQV6ZLIW%URDGEDQGFRYHUDJH'HFHPEHU
Inmarsat’s I4 satellite coverage (AMER, EMEA/Alphasat, MEAS,
APAC)
Note that some of the SwiftBroadband services for AVIATOR 200 and
AVIATOR 300 require a certain elevation angle. See Services on page 3.
1111
About SwiftBroadband 9
Chapter 1: Introduction
Note
Applications supported by the SwiftBroadband service
Circuit switched service
Standard
Voice
4 kbps
Packet switched service
64 kbps
3.1 kHz
Audio
ISDN
Messaging
service
SMS
service
Standard
IP
(Internet,
e-mail,
FTP.)
Streaming IP (video, audio)
128
kbps
64
kbps
32
kbps
16
kbps
8
kbps
X-Stream
512
kbps
The map shows coverage for SwiftBroadband. The map does not
represent a guarantee of service. The availability of service at the
edge of coverage areas may fluctuate.
SwiftBroadband services
SwiftBroadband consists of the basic services:
• Symmetric ‘always on’ data connection, packet switched (PS)
• Voice and ISDN (voice and data) service, circuit switched (CS)
• Short Messaging Service (SMS)
The following figure shows how the services are accommodated in a
SwiftBroadband channel.
Limitations
Circuit switched (dialed) service
10 About SwiftBroadband
With SwiftBroadband you can combine multiple packet-switched services
with one circuit-switched service active at the same time
.
Limitations for the services with AVIATOR 200, AVIATOR 300 and
AVIATOR 350 are listed in Services on page 3.
SwiftBroadband also provides high-quality telephone services (including
secure mode). The following types of circuit switched connection are
available:
• Standard voice. A connection for voice only. The voice signal is
compressed to 4.0 kbps, which reduces the bandwidth use and
consequently the cost. This is also called AMBE2.
Chapter 1: Introduction
Introduction
Note
• 3.1 kHz audio1 (Premium voice). A high quality connection which can
be used for Premium Voice, G3 fax or analog modems. The signal is
uncompressed 3.1 kHz audio, which allows for optimum voice quality.
• ISDN
Packet switched service
The IP-based packet-switched service provides a data rate of up to
432 kbps. The packet switched service offers two types of connections: In
Standard IP mode, the service is shared among users of the system,
providing a 'best effort' service. This type of connection is ideal for e-mail,
file transfer, and Internet and intranet access. The user pays for the amount
of data sent and received. This type of connection is also called Background
IP.
You can also use the SwiftBroadband service at a pre-determined quality of
service, i.e. a specified streaming data rate. This service is called Streaming
IP. This type of connection is ideal for time critical applications like live
video over IP. The user pays for the duration of the connection (per minute
charge)
1
. A high quality connection which can be used for voice (3.1 kHz
Audio), G4 fax or 64 kbps UDI/RDI data.
. For streaming classes supported see Services on page 3.
1111
The AVIATOR 200/300/350 system supports up to 11 concurrent
packet-switched connections at a time. For use of packet
switched services also see Features on page 4.
1. ISDN services and 3.1 kHz audio (Premium voice) are available for elevations
higher than 45 degrees for systems with an IGA, i.e. AVIATOR 300. ISDN
services and 3.1 kHz audio (Premium voice) are not available for
AV IA TO R 2 00 .
About SwiftBroadband 11
Chapter 1: Introduction
Messaging service
SwiftBroadband provides a generic messaging service for sending and
receiving messages to and from the AVIATOR 200/300/350 system.
Supplementary telephone services
The following supplementary telephone services are available:
• Call hold
• Call waiting
• Call forwarding
•Voice mail
• Call barring
These services are typically set up during the initial configuration of the
system. For further details on Call forwarding see To forward a call on
page 47, the other supplementary telephone services are described in detail
in the AVIATOR 200/300/350, Installation and maintenance manual.
Service Provision for SwiftBroadband
Before you can use the SwiftBroadband service you must have a contract
with an Inmarsat service provider (ISP). The service provider provides the
telephony and data services and invoices you for the services used. For
information on Service Providers who will provide you with easy and reliable
satellite communications services go to www.cobham.com/satcom, then
Where to buy, AVIATOR, EXPLORER, SAILOR and Sea Tel branded product
resellers.
Note that the use of the X-Stream service must be activated by your service
provider.
12 About SwiftBroadband
Chapter 1: Introduction
Introduction
Airtime pricing for SwiftBroadband services
Circuit switched service Packet switched service Messaging
service
SMS
service
Charged by time Charged by volume
Standard
Voice
4 kbps
64 kbps
3.1 kHz
Audio
ISDN
Standard
IP
(Internet,
e-mail,
FTP.)
Streaming IP (video, audio)
128
kbps
64
kbps
32
kbps
16
kbps
8
kbps
X-Stream
512
kbps
Airtime pricing principles (charged by time or volume)
When using the system note that the circuit switched services and
streaming classes (packet switched) are charged by the time the service is
being used, while the standard IP and SMS services (packet switched) are
charged by the volume of data transferred or number of messages sent.
The following image shows how the various applications are supported by
the SwiftBroadband service.
For information on service availability see Services on page 3.
1111
About SwiftBroadband 13
Chapter 1: Introduction
14 About SwiftBroadband
Chapter 2
Get started
Note
Picture: airphototicino
Get started 2
In this chapter
In this chapter you can read about:
• Access Internet, e-mail, etc.
• Make the first call
For information on how to install, configure and service the system, see the
AVIATOR 200/300/350 Installation and maintenance manual. You find
more detailed guidelines on the applications in Operate the system on
page 23.
SB-Safety Voice (ICAO Satvoice) is supported in software 2.02, Level D,
refer to SB-Safety Voice on page 61.
Line of sight
To use the satellite network, the AVIATOR 200/300/350 satcom antenna
must have free line of sight to the satellite.
2222
The system cannot communicate with the satellite and go online
when the aircraft is inside a hangar.
15
Chapter 2: Get started
Important
Availability of airtime services
To be able to establish a data connection or make a call the SIM card
installed in the AVIATOR 200/300/350 system must be activated by a
service provider. This is taken care of during installation and configuration
of the system. The service provider handles SwiftBroadband system
activation, billing and technical support that is related to the
communication network. For information on service providers go to
Inmarsat’s web site, Partner search
(http://www.inmarsat.com/partners/search-for-partner/).
The AVIATOR 200/300/350 system is operational and ready to use when
the aircraft is powered up and the aircraft’s navigational system has finished
its initialization. Check whether your aircraft is equipped with a sign saying
that the satcom system is ready for use before you start your application.
System default settings
The telephone (2-Wire) and ISDN lines are available as soon as the system
has registered with the SwiftBroadband service.
Per default Internet, e-mail and other IP services are available as plug-andplay, no further configuration is needed. The system is set up to
automatically start the standard background IP connection when
connecting a PC, Smartphone or other device using Ethernet or WLAN.
With the plug-and-play functionality a computer
automatically establishes a connection to the
Internet and starts transferring data as soon as you
start using the Internet, e-mail or other IP services.
See Unintended use of bandwidth on page 30 for
information how to set up your computer to avoid
unintended and possibly costly use of bandwidth.
16
Chapter 2: Get started
Get started
Important
Access Internet, e-mail, etc.
PC setup - before you start
For the LAN or WLAN interface to work without any further setup, the
connected computer or IP device must be set up to obtain an IP address
and a DNS server address automatically. This is usually the case for most
PCs. If you are in doubt you can check your PC, see the step-by-step
procedure how to do this in IP address and DNS server address setup on
page 68.
To optimize airtime and bandwidth usage we recommend to
disable the feature for automatic PC software update
in your computer.
Internet, e-mail etc.
With SwiftBroadband the cabin applications e-mail, Internet and intranet
access, VPN, etc. are available. The connection type recommended for these
applications is the Standard data connection, which is also the default
setting. For a more detailed description of the Standard data connection see
Packet switched service on page 11.
2222
Access Internet, e-mail, etc. 17
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