Thrane and Thrane A S 4330A Users Manual

SAILOR 4300 L-Band System
User manual
SAILOR 4300 L-Band System
User manual
Document number: 98-159912-A
Release date: 22 May 2018
i
Disclaimer
Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from
www.cobham.com/satcom, Cobham SYNC Partner Portal, or from the distributor.
Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text.
Thrane & Thrane A/S is trading as Cobham SATCOM.
Manufacturer address
Thrane & Thrane A/S, Industrivej 30, DK-9490, Pandrup, Denmark
Copyright
© 2018 Thrane & Thrane A/S. All rights reserved.
Trademark Acknowledgements
SAILOR is a registered trademark of Thrane & Thrane A/S in the European Union and the Unites States of America and other countries.
GPL notification
The software included in this product contains copyrighted software that is licensed under the GPL/LGPL. The verbatim licenses can be found online at:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html
You may obtain the complete corresponding source code from us for a period of three years after our last shipment of this product, which will be no earlier than 2021, by sending a money order or check for DKK 50 to:
SW Technology/GPL Compliance, Cobham SATCOM (Thrane & Thrane A/S), Lundtoftegaardsvej 93D 2800 Lyngby DENMARK
Write "source for product SAILOR 4300 L-Band System" in the memo line of your payment. This offer is valid to anyone in receipt of this information.
http://www.cobham.com/communications-and-connectivity/satcom/free-and-open­source-software-foss/
Warranties
Any attempt to install or execute software not supplied by Cobham SATCOM on this device will result in the warranty being void. Any attempt to modify the software on this device in a way not specified by Cobham SATCOM will result in the warranty being void.
FCC & IC
NOTICE: This device complies with Part 15 of the FCC Rules [and with Industry Canada licence-exempt RSS standard(s)]
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre le fonctionnement.
NOTICE: Changes or modifications made to this equipment not expressly approved by (manufacturer name) may void the FCC authorization to operate this equipment.
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Safety summary

0.7 m
0.7 m
0.7 m
25°
The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Thrane & Thrane A/S assumes no liability for the customer's failure to comply with these requirements.
Microwave radiation hazards
During transmission the antenna in this system radiates Microwave Power.This radiation may be hazardous to humans close to the antenna. During transmission, make sure that nobody gets closer than the recommended minimum safety distance.
The minimum safety distance to the antenna is 0.7 m, based on max Eirp= 46.4dBm +1dB. No hazard exists > 25° below the antenna’s mounting plane. Refer to the drawing below.
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Service
User access to the interior of the terminal is not allowed. Only a technician authorized by Cobham SATCOM may perform service ­failure to comply with this rule will void the warranty. Access to the interior of the antenna is not allowed. Replacement of certain modules and general service may only be performed by a technician authorized by Cobham SATCOM.
Do not operate in an explosive atmosphere
Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.
Failure to comply with the rules above will void the warranty!
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Preface

Approvals and standard compliance
The SAILOR 4300 L-Band System is approved according to RED 2014/53/EU and FCC part 25. The approvals of the SAILOR 4300 L-Band System are constantly monitored. New national approvals will be applied for and granted and new test standards may come into force. Therefore the above list may not be complete. Contact your authorized dealer for more information.

About the manual

Intended readers
This manual is a user manual for the SAILOR 4300 L-Band System. This manual is intended for anyone who is using or intends to use this system. No specific skills are required to operate the SAILOR 4300 L-Band System. However, it is important that you observe all safety requirements listed in the beginning of this manual, and operate the system according to the guidelines in this manual. Note that this manual does not cover installation of the system. For information on installation refer to the installation manual. Part numbers for related manuals are listed in the next section.
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Chapter :
vii
Chapter :
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Table of contents
Chapter 1 Introduction
General description ..............................................................................1
Overview ............................................................................................................... 1
SAILOR 4338A Below Deck Unit (BDU) ................................................. 1
SAILOR 4352A Above Deck Unit (ADU) ................................................ 1
Data sessions and voice calls ...................................................................... 2
IMEI and IMSI number .................................................................................. 3
Part numbers ........................................................................................... 3
Chapter 2 Operation
Getting started .......................................................................................5
To insert the SIM card ................................................................................... 5
Power on ............................................................................................................... 6
To connect a PC and SIP phone ................................................................ 7
Connecting to the Internet ..........................................................10
Mobile web interface ....................................................................................10
Start a data session ........................................................................................11
Making a voice call ............................................................................ 12
Call from the terminal ..................................................................................12
Call to the terminal ........................................................................................12
Chapter 3 Service & maintenance
Maintenance ........................................................................................13
Contact for support .......................................................................................13
Status information in the mobile web interface .............................14
Troubleshooting .................................................................................15
Introduction ......................................................................................................15
Light indicators ................................................................................................15
BITE events (warning sign) ........................................................................19
To restart the terminal .................................................................................23
Service and repair ..............................................................................24
Disposal ...............................................................................................................24
1
Table of contents
App. A Specifications
SAILOR 4300 L-Band System ......................................................25
Glossary .....................................................................................................................29
Index .....................................................................................................................31
2
Chapter 1
Introduction 1
This chapter contains the following sections:
General description
Part numbers

General description

Overview

The SAILOR 4300 L-Band System consists of an ADU (Above Deck Unit) and a BDU (Below Deck Unit). The two units are connected with a single coax cable with TNC female connectors. The system is DC powered. The SAILOR 4300 L-Band System is used for voice calls and data sessions.

Introduction

Data rates and coverage
Iridium OpenPort Services offer up to 134/134 kbps, while Iridium Certus 350 Services offer up to 176/352 kbps. Iridium has 100% global coverage. Some countries may have national restrictions.

SAILOR 4338A Below Deck Unit (BDU)

The BDU is the central unit in the system. It contains all user interfaces and handles all communication between the ADU and the local communication units (phones, computers etc.).

SAILOR 4352A Above Deck Unit (ADU)

The ADU consists of an antenna with an RF-unit, unit for antenna control and GPS antenna. The ADU is dedicated to the Iridium system.
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Chapter 1: Introduction

Data sessions and voice calls

The SAILOR 4300 L-Band System provides up to 3 simultaneous IP voice calls or 3 data sessions or a combination thereof with a maximum of 3 connections in total.
The BDU has three user ports for user data traffic. A data session can be activated automatically at start-up or manually. The BDU has a DHCP server with a configurable start/end range of IP addresses for user devices. Also it includes port forwarding with up to 8 configurable forwarding rules for UDP and TCP protocols.
TT-4352A
Above Deck Unit
Wired IP Handset
PoE adapter
Power
WLAN
Recommended
*
cable
Antenna
TT-4338A
Below Deck Unit
Power
Reset
SIM-Card
I/O
Terminal
Antenna
Power
LAN
Service
DC-Input 12-24 VDC; 14-5.5 A
12-24 VDC
Notebook
SIP Phone
*
Connector type: TNC Cable requirements:
- Installation on bigger vessels: RG214/U up to 100 m length
- Installation in a mechanically protected environment and shorter distances: RG223/U up to 25 m length
The BDU communicates directly with SIP phones on any of the three LAN user ports (LAN 2, 3 or 4).
To set up a VoIP phone see To connect a PC and SIP phone on page 7.
2 General description
Wireless SIP Phones
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