Thrane and Thrane A S 3711A User Manual

EXPLORER 510

User manual

Document number: 98-143082-DraftA6

Release date: 7 November 2014

Disclaimer

Any responsibility or liability for loss or damage in connection with the use of this product and the accompanying documentation is disclaimed by Thrane & Thrane A/S. The information in this manual is provided for information purposes only, is subject to change without notice and may contain errors or inaccuracies. Manuals issued by Thrane & Thrane A/S are periodically revised and updated. Anyone relying on this information should acquire the most current version e.g. from www.cobham.com/satcom > Service and support, or from the distributor. Thrane & Thrane A/S is not responsible for the content or accuracy of any translations or reproductions, in whole or in part, of this manual from any other source. In the event of any discrepancies, the English version shall be the governing text.

Thrane & Thrane A/S is trading as Cobham SATCOM.

Trademark acknowledgements

• Inmarsat is a registered trademark of the International Maritime Satellite Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc.

• Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners.

98-143082-DraftA6 ii

Safety summary 1

The following general safety precautions must be observed during all phases of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment. Cobham SATCOM assumes no liability for the customer's failure to comply with these requirements.

Do not operate in an explosive atmosphere

Do not operate the equipment in the presence of flammable gases or fumes. Operation of any electrical equipment in such an environment constitutes a definite safety hazard.

Keep away from live circuits

Operating personnel must not remove equipment covers. Component replacement and internal adjustment must be made by qualified maintenance personnel. Do not replace components with the power cable connected. Under certain conditions, dangerous voltages may exist even with the power cable removed. To avoid injuries, always disconnect power and discharge circuits before touching them.

Do not service alone

Do not attempt internal service or adjustments unless another person, capable of rendering first aid resuscitation, is present.

Do not substitute parts or modify equipment

Because of the danger of introducing additional hazards, do not substitute parts or perform any unauthorized modification to the equipment.

Keep away from antenna front

This device emits radio frequency energy when switched on. To avoid injury, keep a minimum safety distance of 60 cm from the antenna front when the EXPLORER 510 is on.

Garder à l'écart de l'avant de l'antenne

Le présent appareil émet des radiofréquences lors de son utilisation. Afin d'éviter tout risque pour la santé, une distance minimale de 60 cm est nécessaire entre l'utilisateur et l'avant de l'EXPLORER 510.

Only use approved batteries from Cobham SATCOM

Use of non approved batteries may result in explosion, fire, electrical shock or injury.

Observe marked areas

Under extreme heat conditions do not touch areas of the EXPLORER 510 that are marked with this symbol, as it may result in injury.

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Antenna safety instructions

Antenna safety instructions 2

Use only manufacturer supplied antennas. Antenna minimum safe distance: 0.6 m

Antenna gain

Directional, with maximum gain of 11 dBi (with reference to isotropic).

The Federal Communications Commission has adopted a safety standard for human exposure to RF (Radio Frequency) energy which is below the OSHA (Occupational Safety and Health Act) limits.

Antenna mounting

The antenna supplied by the manufacturer must be located such that during radio transmission, no person or persons can come closer than the above indicated minimum safe distance to the front face of the antenna, i.e. 0.6 m.

L'antenne fournie par le fabricant doit être placée de telle sorte que, durant les transmissions radio, personne ni aucun groupe de personnes ne puisse s'approcher à une distance inférieur à la distance de sécurité minimal indiquée ci-dessus, c.-à-d., 0.6 m.

To comply with current FCC RF Exposure limits, the antenna must be installed at or exceeding the minimum safe distance shown above, and in accordance with the requirements of the antenna manufacturer or supplier.

Antenna substitution

Do not use any other antenna than the models supplied or recommended by the manufacturer. You may be exposing people to excess radio frequency radiation. You may contact the manufacturer for further instructions.

Radiation warning

You, as the qualified end-user of this radio device, must control the exposure conditions of bystanders to ensure the minimum separation distance (above) is maintained between the antenna and nearby persons, for satisfying RF Exposure compliance. The operation of this transmitter must satisfy the requirements of General Population/ Uncontrolled Environment. Only use the terminal when persons are at least the minimum distance from the front face of the antenna.

WARNING! Maintain a separation distance of at least 0.6 m from the front face of the antenna to a person.

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About this manual

About this manual 3

Intended readers

This manual is a user manual for the EXPLORER 510. The manual is intended for anyone who is using or intends to use the EXPLORER 510. No specific skills are required to operate the EXPLORER 510. However, it is important that you observe all safety requirements listed in the Safety summary in the beginning of this manual, and operate the EXPLORER 510 according to the guidelines in this manual.

Introduction to EXPLORER 510

General description

The EXPLORER 510 is the smallest EXPLORER BGAN terminal ever and is the ideal combination of performance and portability. It provides simultaneous high quality voice and broadband access at speeds up to 464 kbps.

The durable magnesium casing and a dust and water resistant design makes the EXPLORER 510 the perfect choice when working off the beaten track but still dependent on a reliable connection.

WLAN is the primary connection between your equipment and the EXPLORER 510. However, a USB interface is also available, with possible connection of LAN using a USB/LAN converter (optional accessory).

The EXPLORER 510 provides access to up to 464 kbps Standard data and 32, 64 and 128 kbps Streaming data and may be used for:

• Broadcasting

• Internet browsing

•E-mail

• Phone services (using WLAN or LAN)

• Large file transfers

• Video conference and Streaming

• VPN (Virtual Private Network) access to corporate servers

The EXPLORER 510 can withstand severe environmental conditions such as humidity, dust, extreme weather and changing temperatures. It is small in size and fits easily into a backpack or similar.

98-143082-DraftA6 General description 1

Chapter 1: Introduction to EXPLORER 510

Features and interfaces of the EXPLORER 510

Features

 Full duplex, single or multi-user, standard data up to 464 kbps

 Support for streaming data at 32, 64 and 128 kbps

 Standard WLAN and USB Host interface

 Support for EXPLORER Cellular Modem for connection to cellular network

 Built-in DHCP/NAT wireless router

 Solar panel direct interface

 10-32 VDC input

 100-240 VAC power adapter

 Support for the EXPLORER Connect App, which makes it easy to use your smart device to

make calls or access the internet over BGAN, and to set up the EXPLORER 510.

 Built-in web interface allowing you to manage your calls and customize the terminal to your

specific needs, using a smartphone, computer or tablet.

 Point-to-Point Protocol over Ethernet (PPPoE)

 Built-in PBX managing voice communication

 Multi-lingual user interface (English, French, German, Russian, Spanish, Chinese, Japanese)

 CE, FCC, and IC certified

98-143082-DraftA6 Features and interfaces of the EXPLORER 510 2

Overview of interfaces

WLAN

LAN

USB

USB/LAN converter

The primary interface for the EXPLORER 510 is WLAN. If you need to use LAN, you can connect a USB/LAN converter to the USB interface and connect your computer to the converter.

Chapter 1: Introduction to EXPLORER 510

98-143082-DraftA6 Features and interfaces of the EXPLORER 510 3

Your EXPLORER 510 terminal

Antenna for BGAN and GNSS

USB connector

Antenna for Wireless LAN (built-in)

SIM card

Status LEDs

DC input connector

EXPLORER 510 overview

The EXPLORER 510 is a compact unit comprising transceiver and antenna in one unit.

Chapter 1: Introduction to EXPLORER 510

98-143082-DraftA6 Your EXPLORER 510 terminal 4

User interfaces

The web interface is a built-in web interface for easy configuration and daily use. The web interface is accessed from a computer, smartphone or tablet connected to the EXPLORER 510, using an Internet browser. No installation of software is needed. For further information on the web interface, see The web interface on page 27.

A smartphone app, EXPLORER Connect App, is also available for iPhone and for Android phones. The app includes a SIP function that enables you to make calls to and from your smartphone over the satellite network using the EXPLORER 510 terminal. It also includes the complete feature set from the built-in web interface of the terminal, allowing you to set up and use the terminal with your smartphone.

With AT commands you can configure and control the EXPLORER 510 from a computer using a Telnet session. For further details see To access the terminal using AT commands on page 21.

Antenna

The light-coloured part of the EXPLORER 510 is the antenna part. The antenna part comprises a GNSS (Global Navigation Satellite System) antenna and a BGAN antenna.

Chapter 1: Introduction to EXPLORER 510

A Wireless LAN antenna is built into the back of the antenna part.

Battery

The EXPLORER 510 comes with a built-in rechargeable battery. The battery is automatically recharged when power is applied to the EXPLORER 510. The Status indicator shows that the battery is charging. See Light indicators on page 71.

Time between recharging depends on the use. The web interface shows estimated time left for the battery. Recharge the battery regularly.

SIM card

The EXPLORER 510 requires a SIM card to go online. Without a SIM card you can still configure the terminal and you may be able to make emergency calls if the network allows it, but you cannot make normal calls nor access the internet.

98-143082-DraftA6 Your EXPLORER 510 terminal 5

Chapter 2

To get started

This chapter describes:

• To unpack and assemble the EXPLORER 510

• To switch the EXPLORER 510 on or off

• To connect your WLAN-enabled device

• To connect to LAN

• To access the web interface

• To a c ces s t he net w ork

• To start and stop data connections

• To make phone calls over BGAN

• External power

To unpack and assemble the EXPLORER 510

Initial inspection

Inspect the shipping carton immediately upon receipt for evidence of damage during transport. If the shipping carton is severely damaged or water stained, request that the carrier's agent be present when opening the carton. Save the carton packing material for future use.

WARNING! To avoid electric shock, do not apply power to the system if there is any sign of shipping damage to any part of the front or rear panel or the outer cover. Read the safety summary at the front of this manual before installing or operating the system.

After unpacking the system, inspect it thoroughly for hidden damage and loose components or fittings. If the contents are incomplete, if there is mechanical damage or defect, or if the system does not work properly, notify your dealer.

98-143082-DraftA6 To unpack and assemble the EXPLORER 510 6

What’s in the delivery

The following items are included in the delivery:

•EXPLORER510 terminal

•AC/DC adapter

•USB/LAN converter

• EXPLORER softbag

•Getting started booklet

To install the EXPLORER Connect App

If you want to use your smartphone with the EXPLORER 510, install the EXPLORER Connect App, which is available for iPhone at the Apple Store and for Android phones at Google Play.

The EXPLORER Connect App provides the following options:

Tile Function

Chapter 2: To get started

Satellite Phone Use your phone as a satellite phone when connected to the

Terminal Access Start and stop data connections and

Pointing Activate the pointing process for the EXPLORER 510 towards the

Dashboard See status

To insert the SIM card

The SIM card is provided by your Airtime Provider. Insert the SIM card as follows:

1. Loosen the two screws holding the SIM cover.

2. Lift the cover.

3. Insert the SIM card in the SIM slot with the chip side facing down.

4. Press gently until it clicks.

EXPLORER 510

access all settings of the EXPLORER 510

BGAN satellite

5. Close the cover and tighten the two screws gently.

98-143082-DraftA6 To unpack and assemble the EXPLORER 510 7

To r em ove the SIM card

Note

Power button

Status indicator

When the SIM card is removed you cannot make calls or data sessions, but you can still use the built-in web interface to set up the terminal.

To remove the SIM card, do as follows:

1. Loosen the two screws holding the SIM cover.

2. Lift the cover.

3. Push the SIM card gently and let it pop out.

4. Remove the SIM card.

5. Close the cover and tighten the two screws gently.

Chapter 2: To get started

To switch the EXPLORER 510 on or off

Do as follows:

1. Push and hold the power button until the Status indicator lights up. This may take some seconds.

2. When the Status indicator flashes slowly or is constant green, the terminal is ready for use.

At this point you may hear a sound from the EXPLORER 510, indicating that it is ready to be pointed towards the satellite (see To access the network on page 10). If you do not want to point the antenna now, just push the power button briefly to accept the current signal strength.

3. To switch off, hold the power button until the Status indicator flashes yellow. This may take some seconds.

To recharge the battery of the EXPLORER 510, connect external power to the DC input, see

External power on page 16.

98-143082-DraftA6 To switch the EXPLORER 510 on or off 8

To connect your WLAN-enabled device

Note

Do as follows:

1. Check that the WLAN LED is on (green or yellow), meaning that WLAN is ready in your EXPLORER 510.

2. Place your WLAN-enabled device (computer, tablet or smartphone) close to the EXPLORER 510, but not in front of the BGAN antenna.

3. On your device, search for available WLAN networks.

4. Select the EXPLORER 510 WLAN access point when it appears in your list of available wireless networks.

The default name is EXPLORER 510.

You may have to enter a password. By default the password is the serial numbera of your EXPLORER 510 and the encoding type is WPA2.

Chapter 2: To get started

a. You find the serial number on the label on the EXPLORER 510

Your device is now connected to the EXPLORER 510.

For information on how to configure the WLAN interface in the EXPLORER 510, see WLAN

interface setup on page 36.

For information on how to set up the LAN network, see Terminal settings on page 43.

To connect to LAN

The EXPLORER 510 does not have a LAN connector, but you can use the USB/LAN converter supplied with your EXPLORER 510 to connect your computer. Do as follows:

1. Connect the USB/LAN converter to the USB interface.

2. Connect you LAN cable between the USB/LAN converter and your computer.

To access the web interface

If you are not using the EXPLORER Connect App, you can use the built-in web interface for configuration and operation of the EXPLORER 510. To access the web interface, do as follows:

1. Start up the terminal. For details, see To switch the EXPLORER 510 on or off on page 8.

2. Connect your computer or smartphone to the terminal, e.g. using WLAN as described n the previous section.

3. Open your browser and enter ut.bgan in the address bar. Alternatively you can enter the IP address of the terminal. The default IP address of the

terminal is 192.168.0.1.

98-143082-DraftA6 To connect your WLAN-enabled device 9

If the terminal is in pointing mode or waiting for a PIN, the web interface will start up on the

Note

0°

10°

20°

30°

40°

50°

60°

70°

80°

90°

10°

20°

30°

40°

50°

60°

70°

80°

90°

0°20°40°60°80°100°120°140°160°180° 20° 40° 60° 80° 100° 120° 140° 160° 180°

relevant page. Otherwise it will start up on the dashboard. For more information on the web interface, see The web interface on page 27.

To access the network

BGAN or cellular network

The EXPLORER 510 is a BGAN terminal. However, you have the option of connecting an EXPLORER Cellular Modem to the USB interface of the EXPLORER 510, making it possible to use the cellular network when it is available, in stead of the BGAN network. See Optional: To set up

cellular network for data on page 59.

Before pointing

You can choose to cancel pointing from the pointing page in the EXPLORER Connect App or the web interface. In this case you cannot communicate on the BGAN network, but you can access all terminal settings.

Chapter 2: To get started

Before pointing the antenna you can use the coverage map below to find your approximate location in relation to the satellites.

The Inmarsat satellites are positioned above the equator, at the centre of each “footprint”.

98-143082-DraftA6 To access the network 10

To point the antenna

To obtain optimum bandwidth and operating time, adjust the position of the EXPLORER 510 with great precision.

Do as follows:

1. Find the approximate direction of the satellite. See

Before pointing on page 10 for a map with the

location of the satellites.

2. If the EXPLORER 510 is not already in pointing mode, start the EXPLORER Connect App and select Pointing, or access the web interface as described in To access the web interface on page 9 and select

at the top of the page.



Alternatively you can switch the EXPLORER 510 off and on again.

3. Use the pointing sound and/or the Pointing page to find the highest possible signal strength, while slowly rotating and tilting the EXPLORER 510 in the direction of the satellite.

Chapter 2: To get started

4. Push the power button briefly to accept when you have obtained the highest possible signal strength (or, if you are using the web interface, click Accept).

The EXPLORER 510 now starts to establish a connection to the BGAN network.

CAUTION! After accepting the signal strength, keep the minimum safety distance of 0.6 m from the antenna front face. The antenna may radiate microwave power as soon as the signal strength is accepted.

Audio assisted pointing

You can set up whether or not you want a sound to indicate the signal level during pointing (Audio assisted pointing), to help you find the maximum obtainable signal strength. See To

enable or disable the pointing sound on page 46.

98-143082-DraftA6 To access the network 11

The registration procedure

Note

If you have connected a computer and accessed the web interface, you can see the progress in the status field as follows:

• Searching: The EXPLORER 510 searches for the network operator. Note that the search procedure can be very short, so you may not see this text.

• Registering: The EXPLORER 510 is registering itself on the network. If the GPS position has not yet been acquired at this point, the status field may show NO GPS.

• Ready (or other status information): Ready means the EXPLORER 510 is registered on the network and is ready to go online. If there is any other status information to show, e.g. if a call or data session is active or there is a warning, the status field will show that instead.

To be able to make a data connection you must first activate the connection. See

Chapter 2: To get started

To repoint the antenna

You may need to point the antenna again later, e.g. if the terminal has been moved or the signal is blocked.

To start the pointing process again, do as follows:

1. From the EXPLORER Connect App, select Pointing.

2. Go through the pointing process as described in the previous section To access the

network on page 10.

Do you need a PIN?

You may need a SIM PIN for your terminal to access the network. If you are asked for a PIN and you select Cancel, you cannot communicate on the network, but you can access all settings.

To be able to enter a SIM PIN you must enter the Terminal Access page in the EXPLORER Connect App or access the built-in web interface. For details, see To enter the SIM PIN in

the web interface on page 30.

98-143082-DraftA6 To access the network 12

To start and stop data connections

Note

By default, you must activate your data connection from the EXPLORER Connect App or from the web interface before you can access the Internet. However, you can enable automatic activation of a data connection. See To set up the connection mode on page 44.

To start and stop data connections on your EXPLORER 510, do as follows:

1. On your smartphone, start the EXPLORER Connect App and select Terminal access, or on the connected device, open your browser and type the IP address of the terminal (default IP address: 192.168.0.1) in the address bar to access the web interface.

2. Locate the connection package you want to start.

The icons for starting  and stopping  connections are only displayed if the

terminal is ready and registered on the network. Otherwise you cannot start data connections.

Chapter 2: To get started

3. Click

4. Click

If there is an error with the connection, the connection tile shows a red exclamation mark and an error message.

When a connection is active, the icon turns green and the tile for the active connection shows:

• IP address: The IP address that has been assigned by the service provider to this session.

• Transferred data: For Standard data, the tile shows the total amount of transmitted and

• Connection duration: For Streaming data, the tile shows the total time the connection has

• Bit rate: For Streaming connections, the tile shows the currently available bit rate.

 to start the connection.

Once a Streaming connection is started, the connection will run until you stop it. You will be charged for the time you are connected.

 to stop the connection.



received data since the connection was established.

been active.

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Default data connection types

By default, the following connections are available:

Name Type of connection

Standard data Several users can share the data connection. This type

Chapter 2: To get started

of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet and intranet access.

The user pays for the amount of data sent and received.

Streaming data

The following Streaming classes are available:

32, 64 or 128 kbps Streaming

You can use these connections as they are or build your own connection packages. For set up of the connection packages, see the section To set up your data connection packages (BGAN) on page 47.

An exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP.

The user pays for the duration of the connection (per minute charge).

98-143082-DraftA6 To start and stop data connections 14

To make phone calls over BGAN

Note

To connect a phone

Your smartphone or IP handset can be set up to make and receive calls over the BGAN network, using the terminal’s phone number.

Make sure your phone has an integrated SIP client. Cobham SATCOM offers the EXPLORER Connect App with a built-in SIP client that is ready to use with the EXPLORER 510. You can also find other SIP applications on the Internet.

First time SIP setup

If you do not have the EXPLORER Connect App and it is the first time you connect your phone to the EXPLORER 510 for making calls, you must first set up the SIP server details in your phone. For information how, see the user documentation for your phone and for the SIP application. You may be asked to enter some of the following details:

Chapter 2: To get started

• SIP server address and port: Default address: 192.168.0.1, Port: 5060

• User name: Local number in EXPLORER 510 (0501 to 0516)

• Password: Default same as user name

• Codec priority: Highest priority codec type: G.711

The user name and password must match the IP handset settings in the EXPLORER 510. See To manage IP handsets or smartphones on page 39.

To connect your smartphone for making calls

To use your phone to make calls through the EXPLORER 510 using WLAN, do as follows:

1. Start up the EXPLORER 510 terminal.

2. Connect your smartphone to the wireless access point of the EXPLORER 510.

See To connect your WLAN-enabled device on page 9.

3. Start the EXPLORER Connect App and select Satellite Phone (or start another SIP application). If it is the first time you use the EXPLORER Connect App, you must select Register when prompted.

You should now be ready to make and receive calls over BGAN. For details on initial setup of your smartphone and the EXPLORER 510, see

• The documentation for your handset

• First time SIP setup above

• To manage IP handsets or smartphones on page 39

98-143082-DraftA6 To make phone calls over BGAN 15

To connect your IP handset

The EXPLORER 510 is primarily intended for WLAN connection. If you want to connect a wired IP handset to the EXPLORER 510, you must first acquire a USB/LAN converter from Cobham SATCOM and a PoE hub (TBC?.

For details on initial setup of your IP handset and the EXPLORER 510, see

• The documentation for your handset and for the PoE hub

• First time SIP setup on page 15

• To manage IP handsets or smartphones on page 39

To connect a wired IP handset, do as follows:

1. Start up the EXPLORER 510 terminal.

2. Connect the USB/LAN converter to the USB interface on the EXPLORER 510.

3. Connect your PoE hub to the USB/LAN converter.

4. Connect the LAN cable between the IP handset and the PoE hub.

Chapter 2: To get started

When the IP handset is powered and ready, you should now be able to make and receive calls over BGAN.

To m ak e a ca ll

To make a call, dial

00 <country code> <phone number> followed by off-hook key.

Example: To call Cobham SATCOM in Denmark (+45 39558800),

dial 00 45 39558800

If there was an error establishing the connection, the web interface of the EXPLORER 510 shows an error message.

For details about phone calls with the EXPLORER 510, see Phone calls on page 23.

External power

Automatic power up

The default behaviour of the EXPLORER 510 is to power up automatically when you connect external power. If you wish, you can change this power up mode, so that the EXPLORER 510 is only powered if the Power button is pressed.

For further information on power up mode, see Power-up mode with external power on page 44.

98-143082-DraftA6 External power 16

Chapter 3

Operation

This chapter describes daily use and basic setup. For information on configuration, see Configuration on page 26.

This chapter describes:

• Connection to the EXPLORER 510

• Data connection

• Phone calls

• Alerts

• Status of the EXPLORER 510

• Tracking

Connection to the EXPLORER 510

WLAN is the primary interface on the EXPLORER 510 for connecting computers, smartphones or tablets: For information on how to connect, see To connect your WLAN-enabled device on page 9.

If you need to connect your device with a LAN cable, you can use the USB/LAN converter delivered with the EXPLORER 510 and connect that to the USB interface of the EXPLORER 510.

98-143082-DraftA6 Connection to the EXPLORER 510 17

Data connection

Router function

The terminal has a router function which routes traffic between the local network connected to the terminal and the BGAN network connection.

The router contains NAT (Network Address Translation) which allows sharing of a public IP address between a number of local network users.

Standard or Streaming data

The BGAN network supports different classes of data connection to the Internet. The main classes are Standard data and Streaming data.

•Using a Standard data connection, several users can share the data connection simultaneously. This type of connection is ideal for TCP/IP traffic such as e-mail, file transfer, and Internet and intranet access.

The user pays for the amount of data sent and received.

Chapter 3: Operation

•Using a Streaming data connection, you get an exclusive, high-priority connection, ensuring seamless transfer of data. This type of connection is ideal for time critical applications like live video over IP. The user pays for the duration of the connection (per minute charge).

To start and stop data connections (BGAN)

To start and stop data connections on your EXPLORER 510, do as follows:

2. Click

Cellular connection: If you are using the optional cellular connection with the EXPLORER Cellular Modem, the data connection is started automatically when the cellular connection is established. For details, see Optional: To set up cellular network for data on page 59.

 on the connection you want to start. For details, see To control data connections

from web interface (BGAN) on page 32.

98-143082-DraftA6 Data connection 18

PPPoE (Point-to-Point Protocol over Ethernet)

Note

BGAN terminal

PD P Contex t, up to 11

BGAN

nework

Built-in

web

interface

PPPoE

connection

PC and/or broadcast equipm ent

User P C 1

Applications

for PPPoE

Handli ng co nnec t ion

to the BGAN terminal

Assigni ng con nect ion

(PDP context) to go out

on the BG AN ne t work

Router

Pico cell

PPPoE

connection

User PC 2

PPPoE

connection

Handset

You cannot see in the EXPLORER Connect App nor in the web interface if a PPPoE connection is active!

Overview

You can establish a PPPoE connection to the BGAN network using the EXPLORER 510 system. Use PPPoE if you want to control your connection independently of the web interface.

Possible applications are:

• Connecting a router

• Connecting broadcast equipment, optionally through a PC

• Establishing a Picocell for the use of cell phones

The following drawing shows connections managed through PPPoE and web interface respectively.

Chapter 3: Operation

98-143082-DraftA6 Data connection 19

To configure the connected equipment for PPPoE

How to configure your equipment depends on the type of equipment. Refer to the user documentation of the equipment. As a minimum, you need to configure the following parameters in your equipment in order to make PPPoE work with the terminal:

• User name and password. The user name and password can be left blank (or insert user name: void and password:

void). Then the registration on the Access Point is most commonly done in such a way that the data connection is established with a dynamic IP address from the airtime provider. To request a static IP (if subscribed to) from the Access Point you must type in the user name and password from your airtime subscription.

Note for MAC OS: User name and password are required. Use user name void and password void. This works for some ISPs. Contact your airtime provider for further information.

• For setups that have a check box for “Enable LCP extensions”, deselect this.

No further configuration is needed to make a Standard IP data connection to the Internet.

See the table below for information on how to configure specific services for your PPPoE connection.

Chapter 3: Operation

If you need a certain service, for example a Streaming class, you must type in a specified text string when asked for a service name. The following table shows the service names supported by the terminal.

Text to type in the Service Name field

(Blank) Initiates a Primary Standard Data connection (default)

XBB:BACKGROUND Initiates a Primary Standard Data connection (same as blank)

XBB:STREAM32K Initiates a Primary Streaming 32 kbps connection

XBB:STREAM64K Initiates a Primary Streaming 64 kbps connection

XBB:STREAM128K Initiates a Primary Streaming 128 kbps connection

XBB:<AT String> This allows the PPPoE clients to enter a full AT context

Function

activation string.

Examples:

XBB:AT+CGDCONT=1,ip,”bgan.inmarsat.com”

XBB:AT+CGEQREQ=1,1,64,64,64,64

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To access the terminal using AT commands

Note

1. Connect your computer to the EXPLORER 510 terminal. You may connect directly to the terminal or use a remote connection as described in the next sections.

2. On the connected computer, start a Telnet session.

3. Select TCP/IP and type in the IP address and port number.

•For local connection, use the local IP address of the EXPLORER 510 (default

192.168.0.1) and port number 5454.

•For remote connection, use the external IP address of the terminal (step 3. in the next

section). The port number for AT commands is normally 5454 but is defined in the Remote management page under AT commands (see Remote management on page 56).

4. When the connection is established, type in your AT commands.

To access the terminal from a remote location

Chapter 3: Operation

To prepare the terminal for remote management

There are three steps you must go through before you can access the terminal from a remote location:

1. Set up the terminal for control from a remote location as described in Remote management on page 56.

2. Activate a data connection in one of the following ways:

• Remote start of a data connection with an SMS, see Remote access with SMS on

page 57 and To activate a data connection with an SMS below.

• Automatic activation of a Standard data connection, see step 4. in To s et u p th e

connection mode.

• Manual activation of a data connection, see To start and stop data connections (BGAN)

on page 18.

3. Note the terminal’s external IP address, found in one of the following ways:

• If you are using SMS activation and you have selected SMS confirmation, you will

receive an SMS with the IP address.

• Otherwise, connect your smartphone and start the EXPLORER Connect App or connect a

computer locally to the terminal and start the web interface. The external IP address of the terminal is shown in the Dashboard in the tile with the connection you started in the previous step.

This is the IP address you must use afterwards to access the terminal.

If Static IP is included in your airtime subscription, we recommend using this static public IP address for the terminal in order to provide easy access to the terminal. To use the static IP address, you must set the APN source to SIM default. For details, see To change the APN for a connection package on page 47.

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To activate a data connection with an SMS

Note

To be able to activate a data connection on the terminal from a remote location, the terminal must be set up as described in Remote access with SMS on page 57. Send an SMS to the mobile number of the terminal. The text in the activation SMS must have the following format for activating and deactivating a connection:

• ACTIVATE <name of network user group >:<name of profile> <password>

• DEACTIVATE <name of network user group>:<name of profile> <password>

• <name of network user group>: default group

•<name of profile> standard (presently, only standard is supported)

• <password> Defined in the web interface under Advanced > Remote management.

Example: To activate a connection for remote management with the standard data

connection and password=1234567890, send an SMS to the terminal with the text: ACTIVATE default group:standard 1234567890

If you have selected SMS confirmation, you receive a response including the IP address to use when you access the terminal from a remote location (see the next two sections).

Chapter 3: Operation

Example: A confirmation SMS after sending an activation SMS may look like this:

Activation: Succeeded,. IP 161.30.181.31

Remote access with the web interface

When using remote access, the web interface may take a long time to load the pages if your Internet connection speed is slow.

After preparing the terminal as described in the previous sections, do as follows to access it:

1. Make sure your remote computer has access to the Internet.

2. On the remote computer, open your web browser.

3. In the address bar of your browser, enter the IP address of the terminal followed by a colon and the port number http://<ip address>:<incoming port>.

• <ip address> is the address from step 3. in the previous page

• <incoming port> is the port you defined in Remote management on page 56

Example: If the IP address of the terminal is 161.30.180.12 and the incoming port number

defined in the Remote management page in the web interface is 8080, enter http://161.30.180.12:8080.

You should now be connected to the built-in web interface of the terminal.

Remote access with AT commands

After preparing the terminal for remote management as described in the previous sections, access the terminal as described in To access the terminal using AT commands on page 21.

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+ 73 hidden pages

Thrane and Thrane A S 3711A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety summary 1

Introduction to EXPLORER 510

General description

Features and interfaces of the EXPLORER 510

Features

Overview of interfaces

Your EXPLORER 510 terminal

EXPLORER 510 overview

User interfaces

Antenna

Battery

SIM card

To get started

To unpack and assemble the EXPLORER 510

Initial inspection

What’s in the delivery

To install the EXPLORER Connect App

To insert the SIM card

To r em ove the SIM card

To switch the EXPLORER 510 on or off

To connect your WLAN-enabled device

To connect to LAN

To access the web interface

To access the network

BGAN or cellular network

Before pointing

To point the antenna

The registration procedure

Do you need a PIN?

To start and stop data connections

Default data connection types

To make phone calls over BGAN

To connect a phone

To m ak e a ca ll

External power

Operation

Connection to the EXPLORER 510

Data connection

Router function

Standard or Streaming data

To start and stop data connections (BGAN)

PPPoE (Point-to-Point Protocol over Ethernet)

To access the terminal using AT commands

To access the terminal from a remote location