THOR Class C Series, Class A Series Owner's Manual

OWNER’S MANUAL
Class A and Class C Motorhomes
WARNING
Operating, servicing and maintaining a passenger vehicle or off­road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle.
For more information go to: www.P65Warnings.ca.gov/passenger­vehicle
Congratulations on purchasing your new or Motor Coach Recreational Vehicle!
We sincerely thank you for choosing and putting your faith in us. Our goal is to provide you with a quality motorized recreational vehicle at a reasonable price.
Your motorhome was built following the high standards set by or Motor Coach (TMC), the Recreational Vehicle Industry Association (RVIA), and (if applicable) the Canadian Standards Association (CSA) as well as complying with the requirements of all applicable state and federal agencies.
Your motorhome is designed to provide you with carefree, comfortable travel and vacationing. Our hope is to provide you with many years of enjoyment and great memories.
Our customers are extremely important to us, and we want to assure you that we will always strive to do everything possible to continue to earn your trust and goodwill.
Welcome to the wonderful world of RVing and to the or Motor Coach family.
Happy Travels!
Made to fit.
PO Box 1486 Elkhart, Indiana 46515 - 1486 (Toll Free) 877.855.2867 thormotorcoach.com
Table of Contents
Introduction
About This Owner's Manual . . . . . . . . . 1
TMC Warranty Guide . . . . . . . . . . . . 1
Owner’s Packet . . . . . . . . . . . . . . . 1
Chassis Packet . . . . . . . . . . . . . . . 2
Online Customer Support . . . . . . . . . 2
Contact . . . . . . . . . . . . . . . . . . . 2
Section 1: Customer Information
Dealer’s Responsibility . . . . . . . . . . . 3
Customer’s Responsibility . . . . . . . . . . 3
Change of Address or Ownership . . . . . 4
How to Obtain Assistance . . . . . . . . . 5
Suggestions for Obtaining Service . . . . . 6
Emergency Weekend or After Business
Hours Warranty Repair Assistance . . . . 7
Obtaining Service Repair at Thor Motor
Coach . . . . . . . . . . . . . . . . . . . 7
Replacement Parts . . . . . . . . . . . . . 8
Cold Weather Usage . . . . . . . . . . . . 8
Extended Stay Usage . . . . . . . . . . . . 8
Thor Diesel Club . . . . . . . . . . . . . . 9
Website Usage Disclaimers . . . . . . . . 10
Website Disclaimer of Warranty . . . . 10
Disclaimer of Endorsement . . . . . . . 10
Reporting Safety Defects . . . . . . . . . 11
In the United States . . . . . . . . . . . 11
In Canada . . . . . . . . . . . . . . . . 12
Section 2: Safety and Vehicle Identification
Safety Alerts . . . . . . . . . . . . . . . . 13
Vehicle Identification Decals and Plates . . 14
Fire Safety . . . . . . . . . . . . . . . . . 14
Fire Extinguisher . . . . . . . . . . . . . . 16
Operation . . . . . . . . . . . . . . . . 16
Inspection . . . . . . . . . . . . . . . . 16
Replacement . . . . . . . . . . . . . . 17
Smoke Alarm . . . . . . . . . . . . . . . 17
Operation . . . . . . . . . . . . . . . . 17
Test . . . . . . . . . . . . . . . . . . . 18
Maintenance . . . . . . . . . . . . . . . 18
Replacement . . . . . . . . . . . . . . 18
Carbon Monoxide (CO) . . . . . . . . . . 19
Safety Regulations and Propane Gas . . . 20
Combination Carbon Monoxide and
Propane Alarm . . . . . . . . . . . . . 23
What to do if the Alarm Sounds . . . . . 24
Test . . . . . . . . . . . . . . . . . . . 25
Maintenance . . . . . . . . . . . . . . . 25
Replacement . . . . . . . . . . . . . . 25
Exhaust Fuel Fumes . . . . . . . . . . . . 25
Emergency Egress Window . . . . . . . . 26
Operation . . . . . . . . . . . . . . . . 27
Maintenance . . . . . . . . . . . . . . . 27
Seat Belts . . . . . . . . . . . . . . . . . 28
Operation . . . . . . . . . . . . . . . . 29
Inspection and Replacement . . . . . . 29
Child Safety Restraint System . . . . . . . 30
Rear Vision Camera System . . . . . . . 31
Prep Only . . . . . . . . . . . . . . . . 31
Emergency Stopping . . . . . . . . . . . 31
Laws of The Road . . . . . . . . . . . . . 32
Condensation . . . . . . . . . . . . . . . 32
Chemical Sensitivity . . . . . . . . . . . . 33
Formaldehyde . . . . . . . . . . . . . . 34
Ventilation . . . . . . . . . . . . . . . . 34
Do Not Smoke . . . . . . . . . . . . . 35
Medical Advice . . . . . . . . . . . . . 35
Mold . . . . . . . . . . . . . . . . . . . . 35
Section 3: Tires and Wheels
Uniform Tire Quality Grade Standards
(UTQGS) . . . . . . . . . . . . . . . . 37
Treadwear . . . . . . . . . . . . . . . . 37
Traction . . . . . . . . . . . . . . . . . 37
Temperature . . . . . . . . . . . . . . . 38
Tire Safety . . . . . . . . . . . . . . . . . 39
Lug Nut Torque . . . . . . . . . . . . . . . . 40
Tire Inflation . . . . . . . . . . . . . . . . . . 41
Alignment . . . . . . . . . . . . . . . . . 41
Changing a Spare Tire . . . . . . . . . . . . 42
Tire Identification Information . . . . . . . . 43
Section 4: Weighing, Loading, and Towing
Federal Weight Label . . . . . . . . . . . 45
Motorhome Occupant and Cargo Carrying
Capacity Weight Label . . . . . . . . . 46
Weight Terminology . . . . . . . . . . . 46
Weighing Your Motorhome . . . . . . . . 47
Weight Distribution . . . . . . . . . . . . 48
Loading Tips . . . . . . . . . . . . . . . . 49
Packing For Travel . . . . . . . . . . . . . 49
Towing With Your Motorhome . . . . . . . 50
Electrical Connections to a Towed Vehicle . . 52
Section 5: Chassis
Class A Motorhome Engine Access . . . . 53
Chassis Alternator . . . . . . . . . . . . . 53
Battery Isolation Manager . . . . . . . . . 54
Emergency (Auxiliary) Start Switch . . . . 55
Section 6: Electrical Systems
Shore Line Power Cord . . . . . . . . . . 57
Maintenance . . . . . . . . . . . . . . . 59
Monitor Panel . . . . . . . . . . . . . . . 59
Auxiliary Battery . . . . . . . . . . . . . . 60
Testing the Batteries . . . . . . . . . . . 60
Storing the Batteries . . . . . . . . . . 61
Master Battery Disconnect Switch . . . 61
Converter . . . . . . . . . . . . . . . . . 62
Inspection and Maintenance . . . . . . 62
Inverter . . . . . . . . . . . . . . . . . . 62
Inspection and Maintenance . . . . . . 62
Circuit Breakers . . . . . . . . . . . . . . 63
Maintenance . . . . . . . . . . . . . . . 63
Fuses . . . . . . . . . . . . . . . . . . . 64
Ground Fault Circuit Interrupter (GFCI) . . 65
Inspection . . . . . . . . . . . . . . . . 65
Generator . . . . . . . . . . . . . . . . . 66
Section 7: Fuel Systems
Fuel Cap . . . . . . . . . . . . . . . . . . 69
Fuel Pump Collision Shut-off Switch . . . 70
Fuel Transfer System . . . . . . . . . . . 70
Fuel Transfer System Safety . . . . . . 71
Section 8: Propane System
Propane Gas Safety . . . . . . . . . . . . 73
Propane Leak Test . . . . . . . . . . . . . 75
Propane Gas Tank . . . . . . . . . . . . . 75
Servicing or Filling . . . . . . . . . . . 76
Using the Propane System . . . . . . . . 77
Traveling with Propane . . . . . . . . . . 77
Section 9: Water Systems
Fresh Water System . . . . . . . . . . . . 79
Potable Water Hose . . . . . . . . . . 79
Connecting to an Exterior Water Fill . . 79
To Disconnect From the Outside Water
Source . . . . . . . . . . . . . . . . 79
Filling the Fresh Water Tank . . . . . . 80
Water Pump . . . . . . . . . . . . . . . 81
Operation . . . . . . . . . . . . . . . 81
Water Pump Filter . . . . . . . . . . 81
Sanitizing the Fresh Water System . . . 82
Waste Water System . . . . . . . . . . . 83
Drain Pipes . . . . . . . . . . . . . . . 83
Vents . . . . . . . . . . . . . . . . . . 83
Emptying the Holding Tanks . . . . . . 83
Black Tank Flush . . . . . . . . . . . . 84
Winterizing the Water System . . . . . . 84
De-winterizing Your Motorhome . . . . . . 86
Section 10: Leveling Jacks and Slideout Systems
Leveling Jacks . . . . . . . . . . . . . . . 87
Stabilizing Jacks . . . . . . . . . . . . . . 89
Slideout Systems . . . . . . . . . . . . . 89
Extending the Slideout . . . . . . . . . 90
Retracting the Slideout . . . . . . . . . 91
Section 11: Interior
Appliances . . . . . . . . . . . . . . . . . 93
Heating/Cooling . . . . . . . . . . . . . . 94
Entertainment System . . . . . . . . . . . 95
Sleeping Areas . . . . . . . . . . . . . . 95
Front Cab Power Drop Down Overhead
Bunks . . . . . . . . . . . . . . . . 95
Rear Garage Elevated Beds . . . . . . 96
Electric Bed Lift Systems . . . . . . . . 97
Use of Bed Rails . . . . . . . . . . . . 97
Section 12: Exterior
Storage Compartments . . . . . . . . . . 99
Exterior Ladder . . . . . . . . . . . . . 100
Roof . . . . . . . . . . . . . . . . . . . 101
Awnings . . . . . . . . . . . . . . . . . 101
Patio Awnings . . . . . . . . . . . . . 101
Ramp Door . . . . . . . . . . . . . . . 102
Sealants . . . . . . . . . . . . . . . . . 102
Storage of the Motorhome . . . . . . . . 103
Section 13: Maintenance
Maintenance Schedule . . . . . . . . . . 104
Maintenance Log . . . . . . . . . . . . 106
Fuel and Oil Log . . . . . . . . . . . . 108
Notes . . . . . . . . . . . . . . . . . . 110
Glossary . . . . . . . . . . . . . . . . . 113
Index . . . . . . . . . . . . . . . . . . . 121
or Motor Coach (TMC) reserves the right to make changes in vehicles built and/or sold at any time without incurring any obligations to make the same or similar changes on vehicles previously built and/or sold by TMC. Information in this owner's manual is subject to change without notice and represents information relevant at the time this version was printed. Nothing in this owner's manual creates any warranty, either expressed or implied. e only warranties oered are those set forth in the or Motor Coach Limited Warranty and in the or Motor Coach Structural Limited Warranty, as applicable to the motorhome.
Copyright or Motor Coach, Inc. © 10/2018
Introduction
About This Owner's Manual
ank you for choosing or Motor Coach (TMC). is Owner's Manual is intended to help you better understand the features and general operation of your new motorhome. Please read and keep it, your TMC Warranty Guide, your Owner’s Packet, and your Chassis Packet in your recreation vehicle (RV) for future reference.
is Owner's Manual is not intended for use as a service manual, but rather as a guide to help you become familiar with your motorhome. It is not model specic and is of a general nature so the illustrations and descriptions provided may dier from the components installed in your motorhome.
TMC Warranty Guide
e or Motor Coach Limited Warranty and the or Motor Coach Structural Limited Warranty are printed separately in your TMC Warranty Guide. e TMC Warranty Guide also contains your TMC Product Warranty Registration Form (this form must be completed by you and your selling dealer, and returned to us within een (15) days of delivery of your new motorhome to you).
INTRODUCTION
Owner’s Packet
For more complete instructions regarding warranty, safety, operation, and maintenance of the component supplier parts installed in your motorhome, please read and follow the information provided by the various component manufacturers located in your Owner’s Packet. If you feel you are missing component supplier information, please contact the component manufacturer using the supplier contact list provided in your TMC Warranty Guide, your selling dealer, or TMC Customer Care at (877) 855-2867.
TMC Owner's Packet
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INTRODUCTION
Chassis Packet
e Chassis Packet contains important warranty, safety, operation, and maintenance information from the manufacturer of your motorhome chassis regarding the transmission, tires, etc. Instructions for registering your applicable warranty using the chassis manufacturer’s Delayed Warranty Start Form are printed separately in the TMC Warranty Guide.
Online Customer Support
A good working knowledge of your motorhome and how to care for it will help you enjoy many miles and years of RVing. As an added bonus, we have provided informational 'how-to' videos on our or Motor Coach YouTube channel:
https://www.youtube.com/user/orMotorCoach
and more information available in the Owner’s Resources section of our website:
https://www.thormotorcoach.com/owners/
Contact
If you are unclear or unfamiliar with any procedure described in this Owner's Manual, your TMC Warranty Guide, Owner’s Packet, Chassis Packet, or online Customer Support information, please contact your selling dealer or TMC Customer Care at (877) 855-2867 for assistance.
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Customer Information
Dealer’s Responsibilities
CUSTOMER INFORMATION
Your selling dealer is responsible for inspecting both factory and dealer installed components for proper operation. is is referred to as a PDI (pre-delivery inspection).
1. Your selling dealer is required to provide a thorough and complete walk through demonstration and perform a test drive with you. e demonstration should provide you with a good understanding regarding your new motorhome warranty, safety information, operation, and maintenance.
2. Your selling dealer should discuss this Owner’s Manual, the Owner's Packet, the Chassis Packet, and the various individual component supplier documents with you at the time of sale. eir presentation should include assisting you with completing all warranty cards and registrations, and reviewing all individual component supplier information, including warranty, safety, operation, and maintenance information relating to your new motorhome.
3. Your selling dealer is required to complete and return the TMC Product Warranty Registration Form (located in the TMC Warranty Guide) to or Motor Coach within een (15) days of delivery of your motorhome to you to activate your or Motor Coach Limited Warranty, and your or Motor Coach Structural Limited Warranty coverage.
Customer’s Responsibilities
You, as the owner/operator of the motorhome, are responsible for providing proper maintenance as outlined in this Owner's Manual, the TMC Warranty Guide, the Owner’s Packet, our On-line Customer Support, the Chassis Packet, and all individual component suppliers' information. Periodic maintenance is not covered by the or Motor Coach Limited Warranty and/or the or Motor Coach Structural Limited Warranty.
NOTE: Your applicable Thor Motor Coach Limited Warranty and Thor Motor Coach Structural Limited Warranty are activated after we receive your fully completed TMC Product Warranty Registration Form from your selling dealer.
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1. Read the or Motor Coach Limited Warranty and the or Motor Coach Limited Structural Warranty before you purchase your motorhome. If you have questions regarding coverage, contact TMC Customer Care at (877) 855-2867.
2. Inspect the entire motorhome during your PDI and test drive, and note any issues in writing on the TMC Product Warranty Registration Form. Ask any questions you may have before leaving the selling dealership.
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NOTE: Failure to properly maintain your motorhome could result in loss of warranty coverage.
3. Complete and return all applicable warranty cards and registrations at the time of sale.
4. Regular and proper maintenance. Be sure to have service performed in a timely manner to help avoid situations arising from neglect or abuse that are not covered under warranty.
5. Familiarize yourself with your new motorhome.
Follow all TMC, chassis manufacturer, and all individual component suppliers' instructions regarding the safety, operation, and maintenance of their respective products.
Change of Address or Ownership
e 'National Trac and Motor Vehicle Safety Act of 1966' in the United States, and Transport Canada require manufacturers to be able to contact vehicle owners when a correction of a safety-related defect or noncompliance issue becomes necessary.
To enable TMC to contact you (the current purchaser) with important vehicle product and safety updates, including vehicles with expired warranty coverage, please update your vehicle­related or ownership information by contacting TMC in writing by faxing (574) 294-3816 (attention: Registrations), or by emailing registrations@tmcrv.com.
INCLUDE THE FOLLOWING:
Your legal name
Your current mailing address (include your prior mailing address for change of address notications)
Your telephone number
Your email address
Your vehicle’s 17-digit chassis vehicle identication number (VIN)
Your vehicle’s TMC serial number
Legal proof of purchase (e.g., a legible copy of your bill of sale or insurance card)
Current motorhome odometer reading
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How to Obtain Assistance
CUSTOMER INFORMATION
Should a question or concern arise regarding your motorhome, your rst step is to contact your selling dealer. eir sales, service, and parts professionals will be glad to assist you. Customer service is of the utmost importance to your selling dealer, and is just as important to us.
You can also contact a TMC Customer Care representative, by calling (877) 855-2867. Questions can also be directed to TMC Customer Care through the or Motor Coach website. To access this service, you must have a valid email address. is resoruce is available to you 24/7. You will receive a reply by email, or if you choose, a TMC Customer Care representative will return a phone call as soon as possible.
We sincerely believe your selling dealer and your TMC Customer Care representative will be able to solve any concern which may arise. However, if their combined eorts are not satisfactory please send a letter describing the circumstances to:
Thor Motor Coach Attn: Customer Care PO Box 1486 Elkhart IN 46515-1486
INCLUDE THE FOLLOWING:
Your selling dealer’s name, address, and phone number
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Your dealer contact’s name
Your legal name, current mailing address, phone number, and email address
Your vehicle’s 17-digit chassis vehicle identication number (VIN)
Your vehicle’s TMC serial number
Current motorhome odometer reading
If applicable, include the individual component supplier's name, part description, model number, and serial number
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CUSTOMER INFORMATION
Suggestions for Obtaining Service
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To help ensure your selling dealer provides the level of service you expect, here are some suggestions we would like to make:
CONTACT YOUR DEALER AT ONCE
Do not wait until you are ready to use your motorhome. Service appointments are made based on each dealer's schedule, so contact your dealer as soon as possible to have repairs performed.
PREPARE FOR THE APPOINTMENT
If you are having warranty work performed, be sure to have the right papers with you. Take your warranty folder and have your vehicle information available. All work to be performed may not be covered by warranty. Discuss additional charges with the dealer’s service professionals.
PREPARE A LIST
Provide your dealer with a written list of specic repairs needed. It is important that you provide any vehicle repair history to the dealer’s service professionals. Keep a maintenance log of your vehicle’s service history. is can oen provide a clue to the current issue.
BE REASONABLE WITH YOUR REQUESTS
If you leave a list with several items, and you need your motorhome returned back by a specic time, discuss the situation with the dealer’s service professionals and list your items in order of priority. is may include making a second appointment for work not completed or parts that the dealer may need to order.
DON’T EXPECT TO LOOK OVER THE TECHNICIAN’S SHOULDER
Please don’t be oended if you are told you cannot watch the work being done. Some insurance requirements forbid admission of customers to the service area.
INSPECT THE WORK PERFORMED
Finally, check out the service or repair job when you pick up your motorhome. Notify the dealer’s service professionals immediately of any dissatisfaction. If you cannot return the vehicle immediately for repair, make an appointment as soon as possible.
Please be aware that all service shops require notication of any issues with their repairs within a specied time limit. Make sure you are familiar with their repair policies.
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Emergency Weekend or After Business Hours Warranty Repair Assistance
In an emergency, if an authorized TMC dealer is not located nearby please contact your selling dealer for assistance. If your selling dealer is closed, contact TMC Customer Care at
(877) 855-2867 (available 24/7) for warranty pre-repair authorization for emergency weekend
and/or aer business hours repair assistance.
Obtaining Service Repair at Thor Motor Coach
CUSTOMER INFORMATION
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If your motorhome is in need of service repair, and your dealer recommends that the repairs be made at the TMC Factory Service Center, your motorhome may be returned to us with the following guidelines:
You (the current motorhome owner) or your referring dealer must make a conrmed appointment prior to dropping o your motorhome.
You are responsible for all transportation costs and hotel accommodations; please be prepared accordingly.
Unless prior approval has been obtained from the TMC Factory Service Center, all personal items must be removed from the area where you are requesting service repair and the refrigerator emptied. TMC is not responsible for any lost or stolen property, valuables, or loss of food items.
Your motorhome holding tanks must be emptied and rinsed. We have a dumping station available for customer use.
e propane system and all electrical systems must be shut down and turned OFF. We are not responsible for discharged batteries or propane tanks.
During the appropriate season, please ensure your motorhome is winterized.
You must retake possession of your motorhome within seven (7) days of TMC notifying you that the repairs have been completed; otherwise, unless a longer storage time has been agreed to in writing by TMC, you agree to pay daily storage fees to TMC.
NOTE: Please refer to your TMC Factory Service Appointment Form for additional important information.
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Replacement Parts
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NOTE: Damage caused by use of your motorhome in freezing temperatures is not covered by the Thor Motor Coach Limited Warranty or the Thor Motor Coach Structural Limited Warranty.
TMC does not sell parts retail direct. Please contact your selling dealer for assistance in obtaining replacement parts or accessories. If the original part is no longer available, we will make every eort to provide an appropriate substitute.
Cold Weather Usage
When RVing in freezing or below freezing temperatures, these precautions should be taken:
Make proper preparations to avoid freeze-ups of the fresh water and drainage systems.
Propane gas and sucient power is needed for protection from possible freeze-ups of the propane gas regulator.
During cool weather usage, ventilation or addition of a dehumidier (customer supplied) may be required to reduce condensation.
To avoid damage, check the outside extrusions for frozen moisture before operating or using the motorhome compartment doors, locks, slideouts, windows, vents, etc.
Extended Stay Usage
Your motorhome was designed primarily for recreational use and short-term occupancy. If you expect to occupy the motorhome for an extended period, be prepared to deal with condensation and the humid conditions that may be encountered.
e relatively small volume and tight compact construction of modern RVs mean that the normal living activities of even a few occupants will lead to rapid moisture saturation of the air contained in the motorhome and the appearance of visible moisture, especially in cold weather.
Just as moisture collects on the outside of a glass of cold water during humid weather, moisture can condense on the inside surfaces of the motorhome during cold weather when relative humidity of the interior air is high. is condition is increased because the insulated
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CUSTOMER INFORMATION
walls of a recreation vehicle are much thinner than house walls. Estimates indicate that a family of four can vaporize up to three gallons of water daily through breathing, cooking, bathing, and washing.
Unless the water vapor is carried outside by ventilation, or condensed by a dehumidier (customer supplied), it will condense on the inside of the windows and walls as moisture, or in cold weather as frost or ice. It may also condense out of sight within the walls or the ceiling where it will manifest itself as warped or stained panels. Appearance of these conditions may indicate a serious condensation problem.
When using your motorhome, you should at all times take necessary action to minimize the eects of excessive moisture and condensation. For tips on controlling condensation see the “Tips To Controlling Condensation” section.
Thor Diesel Club
Discover a whole new level of camaraderie and increase your knowledge of your motorhome by joining the or Diesel Club. As the owner of a Class A diesel motorhome manufactured by or Motor Coach you are eligible for membership.
e or Diesel Club is an independently owned and operated entity that uses the or name under a license agreement. e or Diesel Club is not a principal or agent of or Motor Coach, Inc.
NOTE: Your motorhome is not designed, nor intended, for permanent housing. Use of your motorhome for long term or permanent occupancy may lead to premature deterioration of its structure, interior finishes, fabrics, carpeting, and/or window treatments, etc. Damage and/or deterioration due to long term occupancy is not considered normal, and may under the terms of the warranty constitute misuse, abuse, or neglect, and therefore void certain warranty protections.
NOTE: If you purchased a new qualifying motorhome, you may be eligible for a free one year of membership; please contact the management at Thor Diesel Club for more details.
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For more information regarding how you can become a club member, please contact:
Thor Diesel Club 5715 Hwy 85N #557 Crestview, Florida 32536
Website:
www.thordieselclub.org
Email: thordieselclub@gmail.com
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Website Usage Disclaimers
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or Motor Coach (TMC) hereby disclaims and sets forth as follows:
Website Disclaimer of Warranty
e services, information and materials on websites listed in this manual are provided "AS IS," and TMC shall have absolutely no liability whatsoever in connection with these website services, information, external links or third party links on these websites. Your use of these websites are at your own risk. TMC shall have no liability whatsoever for any errors, omissions or inaccuracies in the information regardless of how caused or for delays or interruptions in delivery of the information: or any decision made or action taken or not taken in reliance upon the information furnished.
TMC accepts no responsibility or liability whatsoever with regard to information on these websites as the information is meant to be of a general nature only and is not intended to address the specic circumstances of any particular individual or entity.
e information provided is not necessarily comprehensive, complete, accurate or up to date; the information is sometimes linked to external sites over which TMC has no control and for which TMC assumes no responsibility: TMC shall have no liability for any loss or injury caused, in whole or in part, by its actions, omissions or negligence, or for any contingencies beyond its control in procuring, compiling or delivering any information. e information is not professional nor does it comprise legal advice (if you need specic advice, you should always consult a suitably qualied professional).
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Disclaimer of Endorsement
Any reference within external or third party links to any specic commercial products, process or service by trade name, trademark, manufacturer or otherwise, does not constitute or imply it's endorsement, recommendation or favoring by TMC. e appearance of external or third party links does not constitute endorsement by TMC of the linked web sites or the information, products or services contained therein. TMC does not exercise any editorial control over the information you may nd at these locations. External or third party links may be provided for the convenience of the users of that website. TMC is not responsible for the availability or content of these external or third party sites and does not endorse, warrant or guarantee any products, services, information, centers or schools described or oered at these links.
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Reporting Safety Defects
CUSTOMER INFORMATION
In the United States
If you believe that your recreation vehicle has an alleged defect that could cause a crash or cause injury or death, you should immediately inform the National Highway Trac Safety Administration (NHTSA) and or Motor Coach.
If NHTSA receives similar complaints, it may open an investigation, and if it nds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your selling dealer, or or Motor Coach.
For additional information, go to the NHTSA website at www.safercar.gov.
To contact NHTSA by phone
Call the Vehicle Safety Hotline at 1-888-327-4236 and a NHTSA representative will record your complaint information (TTY: 1-800-424-9153 or 1-202-484-5238).
To contact NHTSA by mail
Oce of Defects Investigations/CRD NVS-216 1200 New Jersey Ave. SE Washington, DC 20590
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To contact TMC by phone
Contact TMC Customer Care at 1-877-825-2867.
To contact TMC by mail
or Motor Coach Attn: Customer Care PO Box 1486 Elkhart, IN 46515-1486
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CUSTOMER INFORMATION
In Canada
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If you believe your recreation vehicle has an alleged safety defect, you should contact Transport Canada and or Motor Coach. Transport Canada prefers to be called instead of receiving posted mail or email, as it enables their investigators to conrm that your information is correct and to answer your questions accurately.
For additional information, go to the Transport Canada website at www.tc.gc.ca.
To contact Transport Canada by phone
Call 1-800-333-0510 (or 1-613-993-9851 if you are calling from the Ottawa region) and ask to speak to a defect investigator.
To contact Transport Canada by mail
Road Safety and Motor Vehicle Regulation Directorate Transport Canada Tower C, Place de Ville 330 Sparks Street Ottawa, Ontario K1A 0N5
To contact TMC by phone
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Contact TMC Customer Care at 1-877-825-2867.
To contact TMC by mail
or Motor Coach Attn: Customer Care PO Box 1486 Elkhart, IN 46515-1486
CUSTOMER CARE | 877.855.2867
Safety and Vehicle Identification
Safety Alerts
or Motor Coach uses the following signal words to warn you of possible safety concerns and to provide information to help prevent personal injury and/or damage to the motorhome:
SAFETY AND VEHICLE IDENTIFICATION
NOTE:
Provides helpful information.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. This symbol may be used in conjunction with the following signal words and with a color that
corresponds with the associated safety label.
DANGER
Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury. This alert information is limited to the most extreme situations.
WARNING
Indicates a potentially hazardous situation that, if not avoided, may result in death or serious injury.
CAUTION
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Indicates a potentially hazardous situation that, if not avoided, may result in minor or moderate injury. It may also be used to alert against unsafe practices.
NOTICE
Indicates a potential situation that, if not avoided, may result in property damage or damage to your motorhome.
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SAFETY AND VEHICLE IDENTIFICATION
Vehicle Identification Decals and Plates
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NOTE: If any decal, label, or data plate has been removed, damaged, or painted over, please contact your selling dealer’s Parts Department to order and replace it.
DANGER
NO SMOKING
Before dispensing fuel, turn off all engines, fuel-burning appliances, and their igniters (see operating instructions).
Do not dispense fuel within 20ft (6.1m) of an ignition source.
Can cause ignition of ammable vapors, which can lead to a re or
explosion and result in death or serious injury.
e TMC serial number is listed on a label axed to the inside wall of a Class A motorhome, or on the inside of the passenger’s door of a Class C motorhome. Please refer to the chassis manufacturer’s owner's manual for the location of your 17-digit chassis VIN.
ere are safety decals and vehicle information labels axed throughout your motorhome. Read and follow the instructions listed on all decals, labels, or data plates before and during operation and storage of your motorhome.
Fire Safety
DANGER
Vehicles and equipment powered by internal combustion engines and placed in recreation vehicles may cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury.
The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.
TO REDUCE RISK:
1. Do not ride in the vehicle storage area when vehicles are present.
2. Do not sleep in the vehicle storage area when vehicles are present.
3. Close doors and windows in walls of separation (if installed) when any vehicle is present.
4. Run fuel out of engines or stored vehicles after shutting off fuel at the tank.
5. Do not store, transport, or dispense fuel inside this vehicle.
6. Open the windows, openings, or air ventilation systems provided for venting the transportation area when vehicles are present.
7. Do not operate propane appliances, pilot lights, or electrical equipment when motorized vehicles are present.
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Fire safety is an important part of owning a motorhome. Make sure that everyone traveling in the motorhome is familiar with the location of exits, including emergency exit egress windows, should an emergency arise. e following basic rules of re prevention can help eliminate the possibility of a re:
Never store ammable liquids within the motorhome
Keep cooking surfaces clean
Never clean with a ammable liquid
Never leave cooking food unattended
Never smoke in bed, and always use an ashtray
Never allow children to play with propane gas or electrical equipment
Never use an open ame as a ashlight
Always repair faulty or damaged wiring and electrical components
Never overload electrical circuits
SAFETY AND VEHICLE IDENTIFICATION
WARNING
DO NOT attempt to use water to
put out an electrical re. Water can spread some types of re, and
electrocution is possible with an
electrical re.
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Locate and repair propane gas leaks immediately
Don’t allow rubbish to accumulate
Spray fabrics annually with a ame retardant
If a re does start, make sure to follow these basic rules of safety
1. Evacuate everyone (including pets) from the motorhome immediately!
2. Aer everyone is clear, check the re to see if you can attempt to put it out. If it is too
large, or the re is fuel fed, get clear of the motorhome and have the re department handle the emergency.
a. Switch the 120 volts AC main circuit breaker to the OFF position
b. Disconnect the negative battery cable(s) at the auxiliary battery and chassis battery
:
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SAFETY AND VEHICLE IDENTIFICATION
c. Disconnect the shore line power cord from the shore power receptacle
d. Turn OFF the generator (if so equipped)
3. DO NOT attempt to use water to put out the re. Water can spread some types of re, and electrocution is possible with an electrical re.
Always have faulty or damaged wiring and electrical components inspected by a certied RV repair technician, and repaired immediately.
Fire Extinguisher
Fire extinguishers are classied and rated by re type, A, B, and C. ese classications identify the kinds of res or burning materials they are designed to ght.
Class A - Solid materials such as wood, paper, cloth, rubber, and some plastics.
Class B - Liquids such as grease, cooking oils, gasoline, kerosene or other ammable
liquids.
Class C - Electrical such as electrical wires or other live electrical equipment.
A dry-chemical re extinguisher has been installed by the entrance door. It is suitable for extinguishing small res of the Class B or C type only.
Operation
Typical Class B-C fire extinguisher
For information on how to use your re extinguisher, refer to the re extinguisher manufacturer’s owner's manual or the label axed to the side of the re extinguisher.
Inspection
NOTE: Know the location of the fire extinguisher installed in your motorhome and become familiar with its operation.
Inspect the extinguisher at least once a week (more frequently if it is exposed to weather or possible tampering). is should also be done before beginning a vacation or during an extended trip.
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SAFETY AND VEHICLE IDENTIFICATION
Replacement
e re extinguisher must be replaced following the re extinguisher manufacturer’s owner's manual instructions, and/or expiration date listed on the label axed to the side of the re extinguisher.
Smoke Alarm
WARNING
This smoke alarm will not alert hearing impaired residents. Special alarms with
ashing strobe lights are recommended for the hearing impaired.
e smoke alarm in your vehicle is listed for use in recreation vehicles. ey only work properly if they are operational and maintained. ey have a limited life and will wear out over time. Immediately replace the smoke alarm if it is not working properly, if it displays any type of problem, or as recommended by the smoke alarm manufacturer. Be sure to read, understand, and follow the information provided by the smoke alarm manufacturer, including information on the limited life of smoke alarms.
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Be aware the smoke alarm is not fool proof and cannot detect res if smoke does not reach it. Anything preventing smoke from reaching the alarm may delay or prevent an alarm.
ough the alarm horn in this detector meets or exceeds current UL standards, it may not be heard for reasons that include (but not limited to): a closed or partially closed door, other noise from electronics, appliances or trac.
Operation
e smoke alarm is operational once the battery is correctly installed. It will not function if the battery is missing, disconnected, dead, the wrong type, or not installed correctly. It requires one standard 9V battery. Refer to the smoke alarm manufacturer's owner's manual for correct battery and installation information.
Typical RV smoke alarm
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SAFETY AND VEHICLE IDENTIFICATION
e LED light indicates if the battery is functioning properly. When the production of combustion is sensed, the smoke alarm sounds a loud alarm that continues until the air is cleared. e LED light also gives a visual indication of a sounding alarm.
When the battery becomes weak, the alarm will “beep” about once a minute indicating a low battery. is warning should last for 30 days. To assure continued protection, you MUST replace the battery once the smoke alarm’s low battery warning (beeping) starts.
Test
WARNING
Test smoke alarm operation after vehicle has been in storage, befoe each trip, and at least once per week during use.
Failure to do so can result in death or serious injury.
To test, stand at arm’s length from the smoke alarm as the alarm horn is loud and may be harmful to your hearing. e test button will accurately test all functions. Never use an open ame to test the smoke alarm.
Maintenance
Vacuum o any dust on the cover of the smoke alarm using a so brush attachment. Test the smoke alarm once you have vacuumed. Never use water, cleaners or solvents to clean the smoke alarm as they may damage the alarm. Do not paint the smoke alarm. Refer to the manufacturer’s owner's manual for detailed maintenance information.
Replacement
Smoke alarms have a limited life and must be replaced following the smoke alarm manufacturer’s owner's manual instructions, and/or the expiration date listed on the device.
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Carbon Monoxide (CO)
SAFETY AND VEHICLE IDENTIFICATION
WARNING
The following symptoms are related to carbon monoxide poisoning and should be discussed with all members of the household:
Mild exposure
Slight headache, nausea, vomiting, fatigue (often described as “u-like” symptoms)
Medium exposure Severe throbbing headaches, drowsiness, confusion, fast heart rate
Extreme exposure Unconsciousness, convulsions, cardio-respiratory failure, death
Carbon monoxide (CO) is an insidious poison. It is a colorless, odorless, and tasteless gas. Many cases of reported carbon monoxide poisoning indicate while victims are aware they are not feeling well, they become so disoriented they are unable to save themselves by either exiting the vehicle or calling for assistance. Young children and household pets may be the rst aected.
WARNING
CARBON MONOXIDE OR SUFFOCATION DANGER EXISTS
This is a storage area only and not intended for human or animal occupancy. Failure to follow these instructions could lead to injury or death.
Do not allow children to enter or to play in or around this storage area.
This area is not heated or cooled. Do not store perishables or items in this cargo area that ay be damaged by heat or by exposure to cold temperatures.
DANGER
Do not use gas cooking appliances for comfort heating.
Can lead to carbon monoxide poisoning, which can lead to death or serious injury.
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e risk of carbon monoxide poisoning or suocation exists in any conned space. Do not allow children or pets to play or become entrapped within the storage compartments of your motorhome.
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SAFETY AND VEHICLE IDENTIFICATION
Safety Regulations and Propane Gas
DANGER
IF YOU SMELL PROPANE GAS
1. Extinguish any open ames and all smoking materials.
2. Shut off the propane supply at the container valve(s) or propane supply connection.
3. Do not touch electrical switches.
4. Open doors and other ventilating openings.
5. Leave the area until the odor clears
6. Have the propane system checked and leakage source corrected before using again.
Ignition of ammable vapors could lead to a re or explosion and result in death or
serious injury.
DANGER
All pilot lignts, appliances, and their igniters (see operating instructions) shall be turned off before refueling of motor fuel tanks and/or propane containers.
Can cause ignition of ammable vapors, which can lead to a re or explosion and
result in death or serious injury.
Warning labels are axed throughout your motorhome to provide required information on propane safety. Read and follow the instructions listed, and exercise proper precautions when using or around propane and propane appliances.
Warning labels are located in the cooking area to remind you to provide an adequate supply of fresh air for combustion. Unlike a residential home, the oxygen supply in an RV is limited
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due to the size of the RV, and proper ventilation must be utilized when using the cooking appliances to help avoid the dangers of asphyxiation.
DANGER
Do not use gas cooking appliances for comfort heating. Can lead to carbon monoxide poisoning, which can lead to death or serious injury.
SAFETY AND VEHICLE IDENTIFICATION
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WARNING
THIS PROPANE PIPING SYSTEM IS DESIGNED FOR USE WITH PROPANE ONLY.
Do not connect natural gas to this system.
Securely cap inlet when not connected for use.
After turning on propane, except after normal cylinder replacement, test propane piping and connections to appliances for leakage with soapy water or bubble solution.
Do not use products that contain ammonia or chlorine to test for leaks. These
substances may weaken piping components and cause gas leaks, leading to re
or explosion, which could result in death or serious injury.
WARNING
Gas cooking appliances need fresh air for safe operation. Before operating:
Open vents or windows slightly or turn on exhaust fan prior to using cooking appliance.
Gas ames consume oxygen, which should be replaced to ensure proper combustion.
Improper use can result in death or serious injury.
WARNING
Do not ll propane container(s) to
more than 80 percent of capacity.
A properly lled container contains
approximately 80 percent of its volume as liquid propane.
Overlling the propane container(s)
can result in uncontrolled propane
ow, which could lead to a re or
explosion and result in death or serious injury.
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SAFETY AND VEHICLE IDENTIFICATION
Combination Carbon Monoxide/Propane Alarm
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WARNING
THE PROPANE DETECTOR OPERATES ON 12 VOLT HOUSE POWER. IT WILL BE DISABLED WHEN HOUSE BATTERIES ARE DISCONNECTED AND SHORE POWER IS REMOVED!
Typical combination carbon monoxide/propane alarm
WARNING
The carbon monoxide (CO) alarm installed is intended for use in ordinary indoor locations of recreation vehicles.
Do not disconnect the combination carbon monoxide/propane alarm, or its battery.
Individuals with medical problems may consider using warning devices that provide audible and visual signals for carbon monoxide concentrations under 30 PPM.
This alarm will only indicate the presence of carbon monoxide gas at the sensor. Carbon monoxide gas may be present in other areas.
Your motorhome is equipped with a combination carbon monoxide/propane alarm that is listed for use in recreation vehicles. e combination carbon monoxide/propane alarm will only work if it is operational and maintained.
e combination carbon monoxide/propane alarm is wired directly to the motorhome's 12 volt electrical system, with continuous power being supplied by the auxiliary battery. ere is no 9-volt battery power supply in the combination carbon monoxide/propane alarm. If the auxiliary battery cable is disconnected at the battery terminals, the combination carbon monoxide/propane alarm will not be powered, and therefore, will not function.
is alarm is designed to detect the toxic carbon monoxide fumes that result from incomplete combustion, such as those emitted from appliances, furnaces, replaces, and auto exhaust. A carbon monoxide/propane alarm is NOT A SUBSTITUTE for other combustible gas, re or smoke alarms. is carbon monoxide alarm is designed to detect carbon monoxide gas from ANY source of combustion.
It is not designed to detect smoke, re or any other gas. Please note that there are hazards against which carbon monoxide detection may not be eective, such as natural gas leaks or explosions.
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