THOMSON TG508 Setup And User Manual

THOMSON TG508
Multi-User ADSL2+ Gateway
Setup and User Guide
THOMSON TG508
Setup and User Guide
Copyright
Copyright ©1999-2009 Thomson. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
THOMSON Telecom Belgium Prins Boudewijnlaan, 47 B-2650 Edegem Belgium
http://www.thomson.net
Trademarks
The following trademarks may be used in this document:
DECT is a trademark of ETSI.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. "Wi-Fi CERTIFIED", "Wi-Fi ZONE",
"Wi-Fi Protected Access", "Wi-Fi Multimedia", "Wi-Fi Protected Setup", “WPA", “WPA2" and their respective logos are trademarks of the Wi-Fi Alliance®.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v1.0 (August 2009) Reference: E-DOC-CTC-20090507-0001 Short Title: Setup and User Guide TG508 (en)
Contents
About this Setup and User Guide ............................................. 1
1 Installation....................................................................................3
1.1 Preliminary Steps............................................................................................ 4
1.2 Installing your Thomson Gateway .................................................................. 5
1.2.1 Manual Installation.................................................................................................................................6
1.3 Connecting a Computer Using the Ethernet Cable ......................................... 7
2 Thomson Gateway Basics ..........................................................9
2.1 Thomson Gateway LED Behaviour ................................................................ 10
2.1.1 Status LEDs ........................................................................................................................................... 11
2.2 Thomson Gateway GUI ................................................................................. 12
2.3 Backing Up/Restoring your Configuration .................................................... 13
3 Thomson Gateway Tools.......................................................... 15
3.1 UPnP ............................................................................................................. 16
3.1.1 Accessing Your Thomson Gateway with UPnP ................................................................................. 17
3.1.2 Managing your Internet connection with UPnP................................................................................. 18
3.1.3 Configuring UPnP on the Thomson Gateway ....................................................................................19
3.1.4 Installing UPnP on Windows XP ......................................................................................................... 20
3.2 Assigning a service (HTTP, FTP,...) to a computer ........................................ 22
3.3 Dynamic DNS ................................................................................................ 24
4 Internet Security ........................................................................ 25
4.1 Firewall.......................................................................................................... 26
5 The TG508 GUI........................................................................... 27
5.1 Thomson Gateway ........................................................................................ 29
5.1.1 Information ........................................................................................................................................... 30
5.1.2 Configuration ........................................................................................................................................ 31
5.1.3 Event Logs.............................................................................................................................................36
5.2 Broadband Connection.................................................................................. 37
5.2.1 Broadband Connection ........................................................................................................................ 38
5.2.2 Internet Services...................................................................................................................................40
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Contents
5.3 Toolbox ......................................................................................................... 43
5.3.1 Game & Application Sharing...............................................................................................................44
5.3.2 Firewall .................................................................................................................................................. 49
5.3.3 Intrusion Detection ...............................................................................................................................51
5.3.4 Dynamic DNS........................................................................................................................................ 52
5.3.5 Change Password.................................................................................................................................54
5.4 Home Network .............................................................................................. 55
5.4.1 Devices ..................................................................................................................................................56
5.4.2 Interfaces...............................................................................................................................................58
6.1 General Thomson Gateway Troubleshooting ................................................ 62
6.2 Reset to Factory Defaults ............................................................................. 63
6 Troubleshooting ........................................................................61
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About this Setup and User Guide

About this Setup and User Guide

Used Symbols

A note provides additional information about a topic.
A caution warns you about potential problems or specific precautions that need to be taken.

Terminology

Generally, the THOMSON TG508 will be referred to as Thomson Gateway in this Setup and User Guide.

Typographical Conventions

Following typographical convention is used throughout this manual:
Sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.thomson-broadband.com
Sample text indicates an internal cross-reference.
Example: If you want to know more about guide, see “1 Introduction” on page 7”.
Sample text indicates an important content-related word.
Example: To enter the network, you must authenticate yourself.
Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file
names, paths and folders).
Example: On the File menu, click Open to open a file.
.

Documentation and software updates

Thomson continuously develops new solutions, but is also committed to improving its existing products.
For more information on Thomson's latest technological innovations, documents and software releases, visit us at www.thomson.net
.
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1
About this Setup and
User Guide
2
E-DOC-CTC-20090507-0001 v1.0

1 Installation

1 Installation

Introduction

In a few minutes you will be able to access the Internet using your Thomson Gateway.
This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your computer(s) to the Internet.

Main features

As soon as you have completed the installation of your Thomson Gateway you will be able to benefit from all the services offered by your Thomson Gateway. This Setup and User Guide will focus on the following features:
Broadband Internet connection.
This chapter describes how to connect your Thomson Gateway to the Internet.
Wired access to your local network devices.
For more information, see ”1.3 Connecting a Computer Using the Ethernet Cable” on page 7.
Internet Security:
For more information, see ”4 Internet Security” on page 25.
Useful networking tools like UPnP, Dynamic DNS and many more.
Before you can start to use these features, we will first setup your Thomson Gateway.
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1 Installation

1.1 Preliminary Steps

DSL service

The DSL service must be up and running on your telephone line.
If both conventional telephone and DSL service are simultaneously available from the same copper pair, you will need a central splitter or distributed filters for decoupling DSL and telephone signals.
Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/ filters that have been designed to be installed by unqualified personnel. For further assistance, contact your Internet Service Provider.

Computer requirements

If you want to connect your computer using:
The Ethernet cable, make sure that the computer is equipped with an Ethernet Network Interface Card
(NIC).

Internet connection details

You may need the following connection details from your Internet Service Provider (ISP):
Your ISP’s method for connecting to the Internet (for example PPPoE)
The VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet for PPP connections
Your IP settings in case of static configurations
Optionally your ISP may indicate the Service Profile to use during Setup.
You may have received this information when you subscribed at your Internet Service Provider. You may be prompted for this information at a given step in the installation procedure.
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1 Installation

1.2 Installing your Thomson Gateway

Installation method

How it works
The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is done, you can configure your Thomson Gateway using your web browser.
Getting started
Proceed with ”1.2.1 Manual Installation” on page 6.
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1 Installation

1.2.1 Manual Installation

Procedure
Proceed as follows:
1 Connect the cables
2 Configure the Thomson Gateway
Connect the cables
Proceed as follows:
1 Connect the Thomson Gateway to the DSL line.
2 Connect the power supply.
3 Turn on the Thomson Gateway.
4 Connect your computer to the Thomson Gateway as described in ”1.3 Connecting a Computer Using the
Ethernet Cable” on page 7.
Configure the Thomson Gateway
Proceed as follows:
1 Open your web browser.
2 Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254
Gateway on the menu on the left-hand side.
3 In the Pick a task list, click Setup.
4 The Easy Setup welcome screen appears. This will guide you through the configuration of your Thomson
Gateway. Click Next and follow the instructions. For more information, see ” Setting up your Thomson
Gateway” on page 33.
) and click Thomson
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1 Installation

1.3 Connecting a Computer Using the Ethernet Cable

Requirements

Your computer must have a free Ethernet port.
Your computer must be configured to obtain an IP address automatically. This is the default setting.

Ethernet cable

In your package, you will find a cable with yellow connectors. This is the Ethernet cable.

Procedure

Proceed as follows:
1 Connect one end of the Ethernet cable to the yellow Ethernet port(s) of your Thomson Gateway:
2 Connect the other end of the Ethernet cable to your computer.
3 Your computer is now connected to your network. No additional configuration is needed.
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1 Installation
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2 Thomson Gateway Basics

In this chapter

Thomson Gateway LED Behaviour 10
Thomson Gateway GUI 12
Backing Up/Restoring your Configuration 13

2 Thomson Gateway Basics

Topi c Page
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2 Thomson Gateway
Basics

2.1 Thomson Gateway LED Behaviour

Content

This chapter describes the behaviour of:
Status LEDs
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2 Thomson Gateway Basics

2.1.1 Status LEDs

Introduction
On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the device during normal operation.
Power LED
Colour State Description
Green Solid on Power on, normal operation
Red Solid on Power on, self-test failed, indicating device malfunction
Off Power off
Ethernet LED
Colour State Description
Green Solid on Ethernet connection, no activity
Blinking Ethernet activity
Off No Ethernet connection
DSL LED
Colour State Description
Green Blinking Pending DSL line synchronisation and DSL activity
Solid on DSL line synchronised
Off No DSL line
Internet LED
Colour State Description
Green Blinking Internet activity
Solid on Internet connectivity, no activity
Off No Internet connection
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2 Thomson Gateway
Basics

2.2 Thomson Gateway GUI

Introduction

The Thomson Gateway Graphical User Interface (GUI) allows you to configure your Thomson Gateway using your web browser.

Accessing the Thomson Gateway Web Interface

Proceed as follows:
1 Open your web browser.
2 Browse to the IP address of your Thomson Gateway (by default: 192.168.1.254
3 If you have protected your Thomson Gateway with a user name and password, the Thomson Gateway
will prompt you to enter these. Enter your user name and password and click OK.
4 The Thomson Gateway GUI appears. For more information, see ”5 The TG508 GUI” on page 27.
).
12
If your computer runs Windows Vista or Windows XP, you can also access the Thomson Gateway GUI using the Internet Gateway Device icon. For more information, see ”3.1 UPnP” on page 16.
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2 Thomson Gateway Basics

2.3 Backing Up/Restoring your Configuration

Introduction

Once you have configured your Thomson Gateway to your needs, it may be a good idea to backup your configuration for later use. This way you can always return to your working configuration in case of problems.

Backing up your configuration

Proceed as follows:
1 Browse to the Thomson Gateway GUI.
2 On the Thomson Gateway menu, click Configuration.
3 In the Pick a task list, click Save or Restore Configuration.
4 Under Backup current configuration, click Backup Configuration Now.
5 The Thomson Gateway prompts you to save your file.
6 Save your file to a location of your choice.

Restoring your configuration

Proceed as follows:
1 Browse to the Thomson Gateway GUI.
2 On the Thomson Gateway menu, click Configuration.
3 In the Pick a task list, click Save or Restore Configuration.
4 Under Restore saved configuration, click Browse.
5 Browse to your backup file and open it.
These files usually use .bin as extension.
6 The Thomson Gateway restores your configuration.
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2 Thomson Gateway
Basics
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3 Thomson Gateway Tools

3 Thomson Gateway Tools

In this chapter

In this chapter we will take a closer look at following features:
Topi c Page
UPnP 16
Assigning a service (HTTP, FTP,...) to a computer 22
Dynamic DNS 24

Feature availability

Depending on the configuration offered by your Internet Service Provider (ISP), some features may not be available on your Thomson Gateway. For more information, contact your ISP.
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3 Thomson Gateway

3.1 UPnP

Introduction

UPnP is designed to automate the installation and configuration of a (small) network as much as possible. This means that UPnP-capable devices can join and leave a network without any effort of a network administrator.

Supported Operating Systems

Following operating systems support UPnP:
Windows Vista
Windows XP
If your computer is running Windows XP, you first have to install the UPnP component. For more information, see ”3.1.4 Installing UPnP on Windows XP” on page 20.
Tools

UPnP and the Thomson Gateway

With UPnP you can:
Access the Thomson Gateway GUI without opening your web browser. For more information, see
Accessing Your Thomson Gateway with UPnP.
Connect/disconnect without having to open the Thomson Gateway GUI.
For more information, see Managing your Internet connection with UPnP.
Automatic port configuration for UPnP-enabled games and applications. You do not have to create port to
run services on a computer. If the application is UPnP-enabled, UPnP will create these entries automatically. For more information, see Assigning a service (HTTP, FTP,...) to a computer.
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