Thomson SPEEDTOUCH 546 User Manual
SpeedTouch™546(v6)
Residential ADSL Gateway
Installation and Setup Guide
Release R5.4
SpeedTouch™
546
Installation and Setup Guide
R5.4
(v6)
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v1.0 (November 2005)
Reference: E-DOC-CTC-20051017-0068
Short Title: Installation and Setup Guide ST546
(v6) R5.4 (en)
Contents
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™....................................3
2 Basic Installation ...........................................................5
2.1 Setting up your SpeedTouch™....................................................... 6
2.2 Installing your SpeedTouch™......................................................... 7
2.2.1 Guided Installation...........................................................................................................8
2.2.2 Manual Installation........................................................................................................16
2.3 The SpeedTouch™ Setup CD........................................................ 18
2.4 SpeedTouch™ Connection Essentials .......................................... 19
2.5 Connections Overview and Powering.......................................... 20
2.6 Basic Security .............................................................................. 21
3 Web-Based User Interface.......................................... 23
E-DOC-CTC-20051017-0068 v1.0
i
Contents
4 Internet Connection Troubleshooting.......................25
4.1 Checking the Hardware................................................................ 26
4.2 LED Diagnostics........................................................................... 27
4.3 Web Diagnostics .......................................................................... 29
4.4 SpeedTouch™ Setup CD Troubleshooting ................................... 31
4.5 Easy Setup Troubleshooting ........................................................ 34
ii
E-DOC-CTC-20051017-0068 v1.0
About this Installation and Setup Guide
About this Installation and Setup Guide
Used symbols The following symbols are used in this Installation and Setup Guide:
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.
Terminology Generally, the SpeedTouch™546(v6)(i) will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: w
.
ww.speedtouch.com.
E-DOC-CTC-20051017-0068 v1.0
1
About this Installation and Setup Guide
2
E-DOC-CTC-20051017-0068 v1.0
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your
SpeedTouch™546
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
(v6)(i) Residential ADSL Gateway.
Chapter 1
Introducing the SpeedTouch™
Identifying your
SpeedTouch™
The label on the bottom of your SpeedTouch™ informs you about the
SpeedTouch™’s:
Product name
Model number
Serial number
Power requirements
Do not remove or cover the label.
!
DSL variants The SpeedTouch™ comes in two ADSL variants:
POTS: The SpeedTouch™546(v6) connects to an analogue Plain Old Telephone
Service (POTS) line.
ISDN: The SpeedTouch™546(v6)iconnects to an Integrated Service Digital
Network (ISDN) line, enabling residences with an ISDN line to use the ADSL
service.
The ... variant supports ...
POTS ADSL
ADSL2
ADSL2+
RE-ADSL
E-DOC-CTC-20051017-0068 v1.0
ISDN
ADSL
ADSL2
ADSL2+
You can easily identify your variant by checking the product name printed on the
label on the bottom of your SpeedTouch™.
Only use the SpeedTouch™ variant which is appropriate for the DSL service
!
provided to your premises.
3
Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup CD Your SpeedTouch™ comes with a Setup CD.
If you insert the CD into a Microsoft Windows PC or Mac OS X computer:
The first time, an intuitive SpeedTouch™ Quick-Install Wizard will guide you
through the hardware setup of your SpeedTouch™ and will help you to
connect to the Internet.
See “2.2 Installing your SpeedTouch™” on page 7 for more information.
For future reference, the SpeedTouch™ CD Menu provides links to all contents
See “2.3 The SpeedTouch™ Setup CD” on page 18 for more information.
If you use another operating system, a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etc.
SpeedTouch™ Home Install
Wizard
The SpeedTouch™ Home Install Wizard has been designed to help you on the
Internet very quickly.
First, the wizard tries to detect your SpeedTouch™. As soon as you have connected
your SpeedTouch™ to your computer, the wizard configures your SpeedTouch™
and - if necessary - your computer.
The Home Install Wizard was designed for Microsoft Windows operating systems
and Mac OS X - in the latter case provided you use a wired connection to your
SpeedTouch™.
You can start the SpeedTouch™ Home Install Wizard:
Automatically from the SpeedTouch™ Quick-Install Wizard when you insert
the SpeedTouch™ Setup CD into a computer for the first time.
See “2.2 Installing your SpeedTouch™” on page 7 for more information.
From the SpeedTouch™ CD Menu Home page, via Run Quick Installation. This
will in fact re-run the Quick-Install Wizard and subsequently start the Home
Install Wizard as if you started the Setup CD for the first time.
From the SpeedTouch™ CD Menu Maintenance page, via Reconfigure my
SpeedTouch™.
If you do not want to use the guided installation procedure, you can also
install and configure your SpeedTouch™ manually. See “2.2.2 Manual
Installation” on page 16 for more information.
4
E-DOC-CTC-20051017-0068 v1.0
Chapter 2
Basic Installation
2 Basic Installation
Before you begin Make sure you read the safety instructions and regulatory notices first. You can find
the safety instructions on the Setup CD (see “2.2 Installing your SpeedTouch™” on
page 7). They may also be provided as a printed booklet.
ADSL service The ADSL service must be up and running on your telephone or ISDN line.
If both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for decoupling
ADSL and telephone signals.
Public telephone lines carry voltages that can cause electric shock. Only try
!
to set up splitter/filters that have been designed to be installed by unqualified
personnel. For further assistance, contact your Internet Service Provider.
Computer requirements To connect computer(s) via Ethernet, make sure the computer(s) are equipped
with an Ethernet network interface card (NIC).
Connection details from
your Internet Service
Provider (ISP)
You need the following connection details from your Internet Service Provider (ISP):
Your ISP’s method for connecting to the Internet (for example PPPoE)
The VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet
You must have received this information when you took out an ADSL subscription
with your Internet Service Provider (ISP). You will be prompted for this information
at a given step in the installation procedure.
E-DOC-CTC-20051017-0068 v1.0
5
Chapter 2
Basic Installation
2.1 Setting up your SpeedTouch™
Setup possibilities You can mount the SpeedTouch™ on a wall, set it up upright or simply place it on a
desk.
Wall mount Proceed as follows to mount the SpeedTouch™ on a wall or other vertical surface:
1 Drill two holes in the wall or other vertical surface where you want to place the
SpeedTouch™.
2 Fasten two screws in the wall holes. The screws should protrude five
millimetres from the surface of the wall.
3 Attach your SpeedTouch™ on the wall using the two mounting slots on the
bottom.
If you install the SpeedTouch™ onto plasterboard, use dowels to
secure the screws. Otherwise the strain of the cables connected to the
SpeedTouch™ rear panel connectors could pull the SpeedTouch™
from the wall.
Stand-up To set up the SpeedTouch™ in an upright position, use the cradle (if available).
6
E-DOC-CTC-20051017-0068 v1.0
Basic Installation
2.2 Installing your SpeedTouch™
Internet connectivity setup There are different ways to set up your SpeedTouch™. The best way depends on
your operating system.
Chapter 2
If you use the following
operating system
Microsoft Windows (98 SE,
Millennium, 2000 or XP)
Mac OS X
Any operating system
(provided you have IP
connectivity)
If you are using Microsoft Windows XP, you can also use the Microsoft
Windows XP Internet Gateway Device (IGD) Control Agent for UPnP, as
described in the SpeedTouch™ User’s Guide.
the recommended way to set up your
SpeedTouch™ is
the Home Install Wizard, as described in
“2.2.1 Guided Installation” on page 8.
the Easy Setup, as described in “2.2.2 Manual
Installation” on page 16: Open your Web
browser, the SpeedTouch™ HTTP intercept will
do the rest.
E-DOC-CTC-20051017-0068 v1.0
7
Loading...