THOMSON DPL915VD-LAST Troubleshooting Tips

40

Troubleshooting Tips

Power

No power ?

• Correctly connect the AC Power Cord to an AC Outlet.

Power is switching off automatically ?

• If the player is not used, i.e. no key pressed for 30 min­utes, it automatically switches to standby (Auto Power Off).
Press the SOURCE key to switch the player on again.

The keys do not activate the functions they control (unit
and / or remote control).

• Set the STANDBY key to OFF (light on) and back to ON
again. Alternatively, turn off the power, disconnect the
power plug and then re-connect it (The player may not be
operating properly due to lightning, static electricity or
some other external factors).

• If keys still do not activate the functions they control
even when the above mentioned corrective actions are
taken, contact your THOMSON retailer.

Video and audio

There is no picture ?

• Turn on the TV set.

• Check connections.

• Make the correct input selection on the TV set.

The picture is distorted or shakes during search, forward
or reverse.

• Search, forward or reverse playback generates a slight
distortion, but this is not a malfunction.

There is no sound or it can hardly be heard ?

• Make sure the speakers are connected.

• Make sure the MUTE button is not on.

• Check connections.

• Make the correct audio input selection and volume
adjustment on the TV set or hifi system (e.g. AV selector).

• There is no sound during a pause (still picture), still pic­ture advance, or slow playback.

No "Surround" sound ?

• Check speaker configuration in the menu.

Noise interference appears on the TV, while watching a
TV program and the DVD player is left on ?

• Turn off DVD player.

• The TV is too close to the audio system.

Volume level differences playing different disc types
(DVDs, audio / video CDs).

• Adjust the master volume .

No audio from one channel.

• Check the speaker level setting.

• Check the speaker wire or cable connections.

Remote control

The remote control does not work ?

• Load the batteries with their polarities (+ and –) aligned
correctly.

• Batteries are low. Replace with new ones.

• Point the remote control to the front of the player.

• Operate the remote control within an 8m range from the
player.

• Remove any obstacles between the remote control and
the red LED on the player.

The invalid icon appears on-screen ?

• When invalid icon appears on-screen, it indicates that you
have pressed the wrong key, because :

1. The DVD’s does not allow it.

2. The DVD's does not propose this option /e.g., angles.

3. The function is not available on that part of the disc.

4. You have requested a title or chapter number or
search time that is not available.

TV or video recorder cannot be operated with the remote
control.

• Not all models can be operated with the supplied univer­sal remote control.

No picture or the picture shown is not that of the DVD
player.

• Switch off the other video device connected to the AV
jack of the player.

Playback

Playback does not start when the PLAY key is pressed ?

• Make sure that the disc (single sided) is loaded correctly
with the title label facing up.

• Make sure you are in the proper source mode.

Playback stops immediately after the PLAY key is
pressed ?

• This player can play DVDs, Video CDs and Audio and MP3
CDs only, check that your disc corresponds to one of these
formats.

• If the disc is dirty, wipe it with a soft and clean cloth.

• Condensation occurred inside the player. Leave it at room
temperature for 1 to 2 hours.

Disc cannot be played.

• Wipe the disc clean.

• Use a lens cleaner.

• The disc's region No. differs from your player's region No.

Search forward & reverse playback does not work ?

• Some DVDs have segments where search forward &
reverse playback functions do not work.

EN

41

Troubleshooting Tips

Subtitle, language, camera angle etc.

Disc menu operation and contents may differ from disc to
disc. Please refer to the instructions accompanying the disc.

There are no subtitles ?

• Check that the subtitle is recorded on the disc.

• Subtitles disappear from the TV screen. See page 21 to
display subtitles.

Subtitle (or language) setting cannot be changed ?

• The disc being played has been recorded in only one
language.

• Depending on the type of DVD, some segments limit
language selection.

The picture is not displayed in the correct format on the
TV (4 x 3 or 16 x 9)

• According to your TV, make the correct "TV Screen" set­ting in the set-up menu (page 29).

The camera angle cannot be changed with the angle
button ?

• This function does not work when a DVD has not been
recorded with a multi-camera angle system. Some DVDs use
a multi-camera angle system only in certain portions of the
DVD.

The menu language is not the one you want ?

• The menu language for your player has not been set dur­ing set-up.

• Your preferred menu language on a DVD disc (if
available) has not been set during set up.

Audio (spoken) and / or subtitle language is not the one
selected during the initial player set-up ?

• If the audio or subtitle language is not available on the
DVD disc, the language selected during initial player set-up
will not be heard or seen. The disc's priority language
(default language) is selected automatically. If you want
another language, press menu during playback, if the disc
has its own language selection menu (Refer to page 21).

Radio

STEREO indicator is off.

• Adjust the antenna.

The signal is Mono. Severe hum or noise.

• The signal is too weak. Connect an external antenna.

Equipment Specifications DPL915VD:

AMPLIFIER SECTION:

All 5 channels:
DPL915VD: each 32W at 6 ohm. 010% THD @1 kHz
Subwoofer channel: 40w at 6Ω
Muting Attenuation: 65dB
Frequency Response: 40Hz to 20kHz +/-3dB
Signal to Noise Ratio: 65dB (Bypass mode)

VIDEO SECTION:

Input ( Sensitivity/ Impedance ):1Vp-p/ 75ohm
Output (Level/ Impedance): 1Vp-p/ 75 ohm
Frequency Response: 10Hz to 6MHz at +/- 3dB
Signal to noise ratio: 40dB
Crosstalk @3.58MHz: 40dB

AM TUNER SECTION:

Frequency Response: 80Hz – 2kHz +/-6dB
Usable Sensitivity: 800uV/m @ S/N 20dB
Signal to Noise: 38dB
Image Ratio: 27dB @ 1000kHz
IF Rejection: 35dB

FM TUNER SECTION:

Frequency Response: 40Hz – 15kHz +/-3dB
Quieting: 24dBu
Signal to Noise: 60dB(stereo) / 65dB(mono)
Image Ratio: 40dB
IF Rejection: 50dB

42

Care and Maintenance

Disconnect the audio system from the power source before
performing any maintenance.

Cleaning

Clean the exterior of the system using a soft dust cloth.

The player

CAUTION! This system operates with a laser. It must be
opened by only a qualified technician.

• Never move the player during playback.

• Never put more than one discs on a tray or put a disc
slipping out of the guide area.

Handling discs

• Do not touch the signal sur­faces.

• Hold discs by the edges, or by
one edge and the hole.

• Do not affix labels or adhesive tapes to the label surfaces.

• Do not scratch or damage the label. Discs rotate at high
speeds inside the player.

• Do not use damaged (cracked or warped) discs.

Cleaning discs

• Dirty discs can cause poor
sound and visual quality. Always
keep discs clean by wiping them
gently with a soft cloth from
the inner edge toward the outer perimeter. Never wipe the
disc in a circular motion since circular scratches are likely to
occur and could cause noise during playback.

• If a disc becomes dirty, wet a soft cloth in water, wring it
out well, wipe the dirt away gently, and then remove any
water drops with a dry cloth.

• Do not use record cleaning sprays or antistatic agents on
discs. Also, never clean discs with benzene, thinner, or other
volatile solvents which may cause damage to disc surface

Disc lens care

• When your disc lens gets dirty it can also cause the system
to output poor sound and visual quality. To clean the lens
you will need to purchase a disc lens cleaner which can
maintain the output sound and visual quality of your
system. For instructions on cleaning the disc lens, refer to
the ones accompanying the lens cleaner.

Important battery information

• Remove the batteries to avoid leakage if you do not use
your remote control for more than one month.

• Discard leaky batteries immediately as leaking batteries
may cause skin burns or other personal injuries.

• Dispose of batteries in the proper manner, according to
provincial and local regulations.

• Any battery may leak electrolyte if mixed with a different
battery type, if inserted incorrectly, if all batteries are not
replaced at the same time, if disposed of in fire, or if an
attempt is made to charge a battery not intended to be
recharged.

Safety precautions

• Never open the cabinet under any circumstances. Any
repairs or internal adjustments should be made only by a
trained technician.

• Never operate this product with the cabinet removed.

• Do not touch the player with wet hands. If any liquid
enters the player cabinet, take the player to a trained tech­nician for inspection.

• This player uses a laser to read the data on the disc. The
laser mechanism corresponds to the cartridge and stylus of
a record player. Although this product incorporates a laser
pick-up lens, it is completely safe when operated according
to directions.

• Discs rotate at high speed inside the player. Do not use
damaged, warped, or cracked discs.

• Do not touch the pick-up lens which is located inside the
disc compartment. Also, to keep dust from collecting on
the pick-up lens do not leave the compartment door open
for an extended period of time. If the lens becomes dirty,
clean it with a soft brush, or use an air blower brush
designed for camera lenses.

• The apparatus shall not be exposed to dripping and
splashing.

Headset safety

• Do not play your headset at a high volume. Hearing
experts warn against extended high-volume play.

• If you experience a ringing in your ears, reduce volume or
discontinue use.

• You should use extreme caution or temporarily
discontinue use in potentially hazardous situations.

• Even if your headset is an open-air type designed to let
you hear outside sounds, don’t turn up the volume so high
that you are unable to hear what is around you.

Don’t infringe

This product should only be used for the purposes for
which it is sold, that is, entertainment, violating no copy­right law. Any attempts to use this product for which it is
not intended is unlawful and therefore not condoned by
Thomson multimedia.

V

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EN

43

Universal Remote Control

stereo

DISC

tape

R
D
S

pty

m
e
m

o

2

3

654

78

9

1

PLAY

FWD

STOP

REV

PAUSE

hifi

0

vcr/sat

tv

digital

cd

sat/cab

dvd

theater
m
odes

d
elay

tu
ne

r

vid
eo

/ vcr

ste

reo

level

up

p
r

pr

down

REC vcr

d

ts

dvd/cd

rep
.

m
ix

M
U
L
T
I
P
R
O

D
U
C
T

rc
1
0
0

0

Switch the key to tv position to control the TV.

According to the devices and when they
were put on the market, all the functions
represented on this page will not
inevitably be available.

According to the devices and when they
were put on the market, all the functions
represented on this page will not
inevitably be available.

Standby/on

Standby/on

RDS

menu

Access to the menu with the
setting functions

pr

pr

To change channels

Volume level adjustment

Sound mute

center

center

Call up the sound and picture

settings (red button)

Call up a programme list

(green button)

Display of channel name, time,
sound, type (yellow button) and
zoom for models with this function.

Call up NEXTVIEW Electronic
Program Guide (for models with this
function) or Teletext (Fasttext)
headings (blue button)

Call up the Teletext/Toptext/Fastext
function (purple key)

theater
modes

delay

TV functions

level

DISC

tape

R
D
S

pty

m
e

m
o

2

3

654

78

9

1

PLAY

FWD

STOP

REV

PAUSE

hifi

0

vcr/sat

tv

digital

cd

sat/cab

dvd

theater
m
odes

delay

tuner

video

/ vcr

stereo

level

up

pr

pr

dow

n

REC vcr

dts

dvd/cd

rep

.

m
ix

M

U
L
T
I
P
R

O
D
U
C

T

rc
1
0
0
0

Switch the key to vcr/sat position to control the THOMSON VCR or a SAT

Satellite Receiver

VCR

pr

pr

To change channels

2

3

654

78

9

1

0

Direct access to the
channels and input
of the digital values

sat/cab

video

/ vcr

AV input selection
(VCR only)

DISC

PLAY

FWD

STOP

REV

PAUSE

REC vcr

Playing of the
tape (VCR only)

VCR only

Access to the Menu

Access to the tape functions

SHOW VIEW function

VPS-PDC function

Information displayed on the screen
and setting of the menus

stereo

theater
modes

delay

VCR/SAT functions

level

pty

To exit a menu

RDS

menu

Access to the menu with the
setting functions

pty

To exit a menu

2

3

654

78

9

1

0

Direct access to the chan­nels and input of the dig­ital values

up

down

Up/Down selection in the
menus

Confirm

Left/Right selection in the
menus

up

down

Up/Down selection in the
menus

Confirm

Left/Right selection in the
menus

center

44

Universal Remote Control

Universal remote control Programming

You can program your remote control to control other devices.
Before making the following adjustments, see below for the 3 number code which corresponds to the brand of your device, and write it down in the chart
below.

1. Position the key on the device that you want to control.

2. Keep the RDS menu key down and enter the 3 number code.

3. Release the RDS menu key.

• Try to control the device by turning it off and then on with

• If this code does not work, repeat the process from step 2 with another 3
number code.

• Some devices cannot be cotrolled by using this remote control.

• Test the functions that you can control by using this remote control.

• According to the device and when they were put on the market, all the
functions will not inevitably be available.

• If you have programmed your remote control with other than Thomson
devices, it may be necessary to reprogram it when you change the batteries.

Remote codes

AKAI 301
ALBA 302 -309
ALDES 310
AMSTRAD 315 -321
ARCON 322 -326
AST 327 -330
ASTRA 331 -336
ASTRO 337 -340
BT SATELLITE 341
BUSH 342
CAMBRIDGE 343
CHAPARRAL 344

CITYCOM 345
CIATRONIC 346
CONNEXION 349 -350
DRAKE 351
ECHOSTAR 353 -354
EEC 355
EUROPA 356
FERGUSON 357 -361
FINLUX 362 -364
FTE 365, 366
FUBA 367 -369
GALAXIS 370

GOLDSTAR 371
GOODMANS 372
GRUNDIG 338/374/376
HANSEATIC 377
HIRSCHMANN 378 -382
HITACHI 383
HUTH 384, 385
ITT 386, 387
KATHREIN 388 -391
LASAT 392 -396
LENCO 397
MATSUI 398
MICRO TECHNOLOGY 399
MORGANS 401
NOKIA 404
ORBITECH 406, 407
PACE 408 -412
PHILIPS 373 / 375

413 -423

450
PROSAT 424
RADIX 348/451
REVOX 400
SABA 446 -448
SALORA 425 -426
SENTRA 444
STRONG 427
TATUNG 429
TECHNISAT 430 -433

THOMSON 445
THORENS 434
UNIDEN 435, 436
WISI 437 - 440
ZEHNDER 441

DIGITAL

CANAL SATELLITE 442
NOKIA 405
PACE 454
SAGEM 443
SKY DIGITAL 452
VIA DIGITAL 453
XSAT 449

AKAI 603 -608
AUDIO TECHNICA 609
DENON 610, 611
HARMAN KARDON 612 -614
HITACHI 615- 620
JVC 621
KENWOOD 622 -625
KODAK 626
LUXMAN 627

MARANTZ 628 -630
MATSUI 631
MCINTOSH 635
MEMOREX 632 -634
NAD 636
NAKAMICHI 637
NIKKO 638
ONKYO 639 -641
PANASONIC 642, 643
PHILIPS 644
PIONEER 645
THOMSON 600, 602, 659
SANSUI 646 -658
SHARP 649 -651

SONY 652 -654
TECHNICS 655
YAMAHA 625 -658

THOMSON 200, 201
PHILIPS 202, 203
PANASONIC 204
TOSHIBA 205
PIONEER 206
SONY 207
DENON 208
SAMSUNG 209

DENON 221
HITACHI 222
MITSUBISHI 223
PHILIPS 224
SONY 225
SONY 226
THORN 228
PIONEER 229

DVD

LD

CD

AKAI 008, 020
AKARI 028
BANG & OLUFSEN 009, 019
BLAUPUNKT 023
BRANDT 000, 001, 010, 020
BRIONVEGA 019
BLUESKY 020
CGE 016
CONTINENTAL EDISON 004
DAEWOO 020, 025

ELBE 005, 015, 023
FERGUSON 000, 001

003, 004, 010, 020
FINLUX 019, 020, 024
FISHER 008
FORMENTI 019
GOLDSTAR 020
GRUNDIG 016, 023, 024
HITACHI 007
IMPERIAL 016
JVC 013
KNEISSEL 020, 025
LOEWE 020
LOEWE OPTA 019, 020

LUXOR 005
METZ 013, 019, 023
MITSUBISHI 017, 018, 020
MIVAR 016
NOKIA 005
NORDMENDE 000, 001, 010,

020
ORION 005, 020
PANASONIC/NATIONAL

005, 012, 026
PHILIPS 019, 020, 021
PHONOLA 019, 020, 021
PIONEER 001, 005
POLYTRON 020, 027, 029

RADIOLA 019, 020, 021
RADIOMARELLI 019
REX 005
SABA 000, 001, 005, 010

019, 020
SALORA 005
SAMSUNG 020, 030
SANYO 008, 018
SCHAUB-LORENZ 005, 016,

020
SCHNEIDER 019, 020, 021
SELECO 005
SHARP 018, 022
SIEMENS 023

SINGER 001, 002, 019
SINUDYNE 019
SONITRON 008
SONY 014, 018
TELEFUNKEN 000, 001,

002, 010, 020
TELEAVIA 001, 010, 020
THOMSON 000, 001, 002,

010, 020
TOSHIBA 006, 016, 018,024
WEGA 019
YOKAN 020, 025
YOKO 020

TV

AIWA 167, 168
AKAI 103 -107
BLAUPUNKT 108, 109, 162
BRANDT 101, 102, 112, 156
DAEWOO 140 147
FERGUSON 101, 102, 112, 153,

155, 156, 157, 160
FISHER 135, 136, 137
FUNAI 130
GOLDSTAR 123, 134
GRUNDIG 161, 169, 170
HITACHI 110, 112, 122, 123

JVC 106, 110, 113
MITSUBISHI 148, 149
NEC 139
NOKIA 103, 110, 135, 138
NORDMENDE 101, 102, 112,

154, 156, 157, 158

ORION 124, 125, 126,

127, 128, 129

PANASONIC 108, 109, 162

PHILIPS 161 -166
RADIOLA 161 -166
SABA 101, 102, 112, 153,

155, 156, 157, 158
SAMSUNG 133
SANYO 119, 120, 121
SCHNEIDER 161 -166
SHARP 131, 132
SONY 115, 116, 117, 118

TELEAVIA 101, 102, 112, 155, 156
TELEFUNKEN 101, 102, 112,

155, 156, 159

THOMSON 101, 102, 112, 154,

156, 157, 158

TOSHIBA 110, 111, 114

TV Functions

VCR/SAT receiver

DVD or CD unit

Satellite receivers

VCR

EN

Language Codes

45

For audio track and subtitle selection, see p.25,26.

Abkhazian 6566
Afar 6566
Afrikaans 6570
Albanian 8381
Amehanie 6577
Arabic 6582
Armenian 7289
Assamese 6583
Aymara 6588
Azerbaijani 6590
Bashkir 6665
Basque 6985
Bengali, Bangla 6678
Bhutani 6890
Bihari 6672
Bislama 6673
Breton 6682
Bulgarian 6671
Burmese 7789
Byelorussian 6669
Cambodian 7577
Catalan 6765
Chinese 9072
Corsican 6779
Croatian 7282
Czech 6783
Danish 6865
Dutch 7876
English 6978
Esperanto 6979
Estonian 6984
Faeroese 7079
Fiji 7074
Finnish 7073
French 7082
Frisian 7089
Galiean 7176
Georgian 7565
German 6869
Greek 6976
Greenland 7576
Guarani 7178
Gujarati 7185
Hausa 7265
Hebrew 7387
Hindi 7273
Hungarian 7285
Icelandic 7383
Indonesian 7378
Interlingua 7365
Interlingue 7369
Inupiaic 7375
Irish 7165
Italian 7384
Japanese 7465
Javanese 7487
Kannada 7578

Kashmiri 7583
Kazakh 7575
Kanyarwanda 8287
Kirghiz 7589
Kirundi 8278
Korean 7579
Kurdish 7585
Laothian 7679
Latin 7665
Latvian, Leltish 7684
Lingala 7678
Lithuanian 7684
Macedonian 7775
Malagasy 7771
Malay 7783
Malayalam 7776
Maltese 7784
Maori 7773
Marathi 7782
Moldavian 7779
Mongolian 7778
Naru 7865
Nepali 7869
Norwegian 7879
Occitan 7967
Oriya 7982
Oroma (Atan) 7977
Punjabi 8065
Pashto, Pushao 8083
Persian 7065
Polish 8075
Portuguese 8084
Quechua 8185
Ahaero- Romance 8277
Romanian 8279
Russian 8285
Samoan 8377
Sangbo 8371
Sanskrit 8365
Sents Gaelic 7168
Serbian 8382
Servo-Croatian 8372
Sesotho 8384
Setswana 8478
Sindhi 8368
Singhalese 8373
Siswati 8383
Slovak 8375
Slovenian 8376
Somali 8379
Spanish 6983
Sudanese 8385
Swahili 8387
Swedish 8386
Tagalog 8476
Tajik 8471
Tamil 8465

Tatar 8484
Telugu 8469
Thai 8472
Tibetan 6679
Tigrinya 8473
Tonga 8479
Tsonga 8483
Turkish 8482
Turkmen 8475
Twi 8487
Ukrainian 8575
Urdu 8582
Uzbek 8590
Vietnamese 8673
Volapuk 8679
Welsh 6789
Wolaf 8779
Xhosa 8872
Yiddish 7473
Yoruba 8979
Zulu 9085