Thomson 29875 Instruction

Model 29875 Digital Answering System
(with English or Spanish Voice Prompts)
User’s Guide
2
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notication to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer.
US Number is located on the cabinet bottom
REN number is located on the cabinet bottom
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Ofce, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Hearing Aid Compatibility
This telephone system meets FCC standards for Hearing Aid Compatibility.
Table of Contents
SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING: To prevenT fire or elecTrical shocK haZard, do noT expose This producT To rain or moisTure.
THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THE EXC LAMATION POINT WITHIN THE TRIANG LE IS A WARNING SIGN ALERTI NG YOU OF IMPORTANT INSTRU CTIONS ACCOMPANY ING THE PR ODUCT.
CAUTION:
EquipmEnt ApprovAl informAtion .................3
ntErfErEncE informAtion .............................4
i
EAring Aid compAtibility ............................ 4
H
AblE of contEnts .......................................5
t
ntroduction ...............................................6
i
EforE you bEgin ........................................6
b
arts CheCklist .................................................6
P
odular JaCk requireMents ..........................6
M
mportAnt instAllAtion informAtion .............7
i
Ayout ......................................................... 8
l
mportAnt instructions for moving tHE
i
nswEring systEm ...............................9
A
nswEring systEm sEt up ............................9
A
eCording the greeting ..............................9
r
nforMation about the greeting ............10
i
hanging the settings .................................. 10
C
etting the tiMe/day................................11
s
our ......................................................11
h
inutes..................................................11
M
ay .........................................................12
d
etting the rings to answer .................. 12
s
EviEwing tHE sEttings ..............................14
r
dJusting the voluMe ................................... 14
a
EssAgE countEr .......................................14
m
ess than 10 Messages ................................14
l
M
lAying mEssAgEs .......................................16
p
rasing all Messages ...................................17
e
eaving a MeMo .............................................. 17
l
Creening Calls ............................................17
s
EmotE AccEss ...........................................18
r
o aCCess your answering systeM ............ 18
t
EnErAl product cArE ..............................19
g
roublEsHooting tips .................................20
t
w
imitEd wArrAnty ......................................23
l
ndEx .........................................................25
i
i
nforMation about toll saver ..........12
etting the inCoMing Message tiMe ...... 13
s
etting the seCurity Code ......................13
s
ore than 10 Messages ........................15
M
essage Counter disPlay ............................15
arranty assistanCe ....................................22
5
Introduction
ST
OP/SET
PRO
G RA
M
M
AR
GREETING
S ALUDO
V
OLUME
ERA
SE
BORRA
R
MIC
PLA
Y
MEMO
M
E
S
S
A
G
E
_
+
P
R
E
V
I
O
U
S
N
E
X
T
P
R
E
V
I
O
S
I
G
U
I
E
N
T
E
ON
/
OF
F
Your Digital Answering System is designed to give you exibility in use and high quality performance. To get the most from your new answering system, we suggest that you take a few minutes right now to read through this instruction manual.
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
Before You Begin
Parts Checklist
Make sure your package includes the following items:
Answering System AC power supply
Modular Jack Requirements
You need an RJ11C type modular jack, which is the most common type of phone jack and might look like the one pictured here. If you don’t have a modular jack, call your local phone company to nd out how to get one installed.
Wall plate
Telephone
line jack
Important Installation Information
• Never install telephone wiring during a lightning storm.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Never install telephone jacks in wet locations unless the jack is specically designed for wet locations.
1. Plug the telephone line cord into a modular wall jack.
2. Connect the telephone line cord from your telephone into the jack on the back of the answering system marked PHONE. (You don’t have to connect your telephone in order for the answering system to record
2
incoming messages.)
3. Connect the small end of the power supply into the POWER 5V AC jack on the back of the answering system. Plug the other end into an AC power outlet. The unit performs the initialization, pauses a few seconds and then beeps when it is ready for setup or to answer calls with the default greeting and settings.
CAUTION: To reduce risk of personal injury, re, or damage use only the 5-277 (white), 5-2 (black) or 5-2778 (black) power adaptor(s) listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or oor mount position.
1
7
Layout
ST
OP/SET
PRO
G
RA
M
M
AR
GREETING
S
ALUDO
V
OLUME
ERA
SE
BORRA
R
MIC
PLA
Y
MEMO
M
E
S
S
A
G
E
_
+
P
R
E
V
I
O
U
S
N
E
X
T
P
R
E
V
I
O
S
I
G
U
I
E
N
T
E
ON
/
OF
F
MESSAGE counter
PLAY/MEMO
button
ON/OFF/
ERASE
button
STOP/SET
button
VOLUME
buttons
GREETING
button
PREVIOUS
button
8
NEXT
button
MIC
Important Instructions for Moving the Answering System
To move the answering system to a different location in the house, follow these instructions:
1. Disconnect the phone line or any phones you may have connected to the answering system.
2. Unplug the power supply from the electrical outlet.
3. Move the answering system and phone line to the desired location.
4. Plug the power supply into an electrical outlet.
5. The MESSAGE counter ashes if there is a new message.
6. Connect all necessary phone lines.
Answering System Set Up
Recording the Greeting
Before using your new answerer, you should record a greeting (the announcement callers hear when your answering system answers a call). If you don’t record a greeting, callers hear a default greeting which says, “We are not available to take your call. Please leave a message. Thank you for calling.”
When recording the greeting you should be about 6 inches from the unit. Eliminate as much background noise as possible.
1. Prepare your greeting. Sample Greeting: “Hi, this is (use your name here). I can’t answer the phone right now, so please leave your name, number, and a brief message after the tone, and I’ll get back to you. Thanks for calling.”
2. Hold down the GREETING button. The unit announces “ the tone,” and displays GREETING RECORD. After the tone, you have 30 seconds to record your greeting.
3. Release GREETING when you nish.
Record your greeting after
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