Model 28128 DECT6.0
Cordless Handset with
Answering System &
Speakerphone User’s Guide
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Your new GE telephone system is EXPANDABLE up to a total
of 7 handsets (by purchase of optional Model 28101 or 28103
handset with charge cradle)
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request,
provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone
line and still have all of these devices ring when your telephone number is called. In
most (but not all) areas, the sum of the RENs of all devices connected to one line should
not exceed 5. To be certain of the number of devices you may connect to your line as
determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted
by the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line,
ensure the installation of this product does not disable your alarm equipment. If you have
questions about what will disable alarm equipment, consult your telephone company or a
qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network,
the telephone company shall, where practicable, notify you that temporary discontinuance
of service may be required. Where prior notice is not practicable and the circumstances
warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1)
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to
correct the situation; and (3) inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
2
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the
use or performance of your telephone equipment, the telephone company must give you
adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; and (2) This device must accept
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television
that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an
experienced radio/television technician for additional suggestions. Also, the Federal
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering
copies.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
3
Hearing Aid Compatibility (HAC)
SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCL AMATION
POINT W ITHIN THE
TRIANGL E IS A
WARNING S IGN
ALERTIN G YOU OF
IMPORTANT
INSTRUC TIONS
ACCOMPANYI NG
THE PRO DUCT.
CAUTION:
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure
guidelines when used with the belt clip supplied with this product. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This 28128 telephone is compliant with the DECT 6.0 standard which operates
in the 1.92GHz to 1.93GHz frequency range.
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Table of Contents
EquipmEnt ApprovAl informAtion .................2
ntErfErEncE informAtion .............................3
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you
should have at least one phone in your home that isn’t cordless, in
case the power in your home goes out.
Before You Begin
Parts Checklist (for model 28128xx1)
Make sure your package includes the items shown here.
Base
Belt clip
Battery compartment
cover
Handset
battery pack
Wall mount
bracket
AC power
adaptor
Telephone
line cord
Handset
USB download
cable
Image Editor
Software
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For Model 28128EE2 there will be ONE additional handset, charge cradle,
belt clip, battery pack and cover than shown above.
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone
jack, which might look like the one pictured here, installed in your
home. If you don’t have a modular jack, call your local phone
company to find out how to get one installed.
telephone
Wall plate
Modular
line jack
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing,
unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at
frequencies that may cause or receive interference with nearby
TVs, microwave ovens, and VCRs. To minimize or prevent such
interference, the base of the cordless telephone should not be
placed near or on top of a TV, microwave ovens, or VCR. If such
interference continues, move the cordless telephone farther away
from these appliances.
Certain other communications devices may also use the 1.9 GHz
frequency for communication, and, if not properly set, these
devices may interfere with each other and/or your new telephone.
If you are concerned with interference, please refer to the owner’s
manual for these devices on how to properly set channels to avoid
interference. Typical devices that may use the 1.9 GHz frequency
for communication include wireless audio/video senders, wireless
computer networks, multi-handset cordless telephone systems,
and some long-range cordless telephone systems.
8
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave
ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line
has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
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Handset Layout
EARPIECE
CID/5
(CALLER ID/5 button)
SK
(Soft Key Left)
PHONEBOOK/ 3
(button)
TALK (button)
END/cancel
(button)
MUTE/answerer
(button)
repeat (button)
Voice Mail Indicator
Display
SK
(Soft Key Right)
Sound Quality/4
(button)
SPKR
(spearker button)
REDIAL/6 (button)
DELETE/flash
(button)
skip (button)
play-stop (button)
erase (button)
10
# PAUSE/ringer
(button)
Microphone
Base Layout
SK
(Soft Key Left)
CHARGE/IN USE
(indicator)
VOLUME +/-
(buttons)
(Soft Key Right)
SPEAKER
(BUTTON)
MUTE (button)
REPEAT/4
(button)
SK
END/Cancel
(button)
REVIEW
(button)
DO NOT
DISTURB
(button)
Bluetooth
(button)
VOICE MAIL
(indicator)
(caller ID button)
DELTE/FLASH
(button)
REDIAL
(button)
CID
SOUND QUALITY
(button)
SKIP/4 (button)
PLAY/STOP 1
(button/indicator)
PLAY/STOP 3
(button/indicator)
PLAY/STOP 2
(button/indicator)
ANNOUNCE (button)
ANSWERER ON/
OFF (button)
MEMO (button)
PAGE/PUSH TO TALK
(button)
PAUSE/RINGER (button)
Microphone
11
Installing the Phone
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY
Installing the Handset Battery
NOTE: You must connect the handset battery before using the
cordless handsets.
CAUTION: To reduce the risk of fire or personal injury, use only
the Thomson Inc. approved model 5-XXXX Nickel-metal Hydride
battery (Ni-MH), which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag
and are separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed
and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by pushing the door up until it snaps into place.
6. Place the handset in the charging cradle. Allow handset to charge for 16
hours prior to first use. If you do not properly charge the handset, battery
performance is compromised.
USB Cable Installation
For wallpaper download capabilities; make sure that the provided USB cable is
correctly installed into your computer (using the larger end of the connector) and your
handset (using the smaller end of the connector).
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CAUTION: For continued protection against the risk of shock,
use only the Thomson Inc. approved USB cable 5-XXX which is
compatible with this unit.
Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and
place your cordless telephone on a level surface, such as a desktop or tabletop, or
you may mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the
base and the other end into a modular jack.
3. Plug the AC power converter into the electrical outlet and the DC connector into
the jack on the bottom of the base.
4. Place the handset in the base cradle. The CHARGE/IN USE indicator turns on,
verifying the battery is charging.
5.
Allow the phone to charge for 16 hours prior to first use. If you don’t properly
charge the phone, battery performance is compromised.
CAUTION: Use only the model 5-XXXX
with this unit. Using other power adaptors may damage the
unit. This power adaptor is intended to be correctly orientated
in a vertical or floor mount position.
power adaptor that came
Wall Mounting
1. Turn the base over.
2. Attach the wall mounting pedestal by first inserting the tabs on the open edge of
the pedestal into the slots on the lower portion of the bottom of the base. Then
push down and snap the pedestal into place.
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3. Slip the mounting holes (on the back of the base) over the wall plate posts, and
slide the unit down into place. (Wall plate not included.)
NOTE : If desired, gather the extra telephone line and power
adaptor cord and store inside the wall mounting bracket.
Answering System Setup
This section shows you how to set up your answering system to receive incoming
calls. Before you begin the set up process, you must turn on the answering system.
• Press the ANSWERER ON/OFF button to turn the answering system on and off.
Setting the Voice Prompt Language
The voice prompt language is the same as the display prompt language. If your voice
prompt language is Spanish, the display prompt language is Spanish. The default
prompt language is English. For details of setting the voice prompt language, see the
section Language Setting.
Speaker Volume
Use the VOLUME (5 or 6) buttons to adjust speaker volume on the base to a
comfortable level. L1 is the minimum speaker volume and L5 is the maximum.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the
microphone, and eliminate as much background noise as possible.
1. Make sure the answering system is
2. Press and hold the ANNOUNCE button until
in the display.
3. Begin speaking after you hear the beep.
4. Release the button when you finish your announcement.
NOTE: To return to the default announcement after you have
recorded your own outgoing announcement, press the ANNOUNCE
button and release it when you hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), We can’t answer the phone right now, so please
leave your name, number and a brief message after the tone, and we’ll get back to
you soon. Thanks.
ON.
ANNOUNCEMENT RECORDING show
14
Reviewing and Choosing the Announcement
Press and release the ANNOUNCE button to review your outgoing announcement.
Audible Quick Setup Guide
If you need additional assistance; while in standby mode, press the REPEAT button on
the base and follow the voice instructions.
Programming the Telephone
The base and handset menu gives you access to all of the built-in features. Press the
Menu (SK) button to display the first menu Answerer, and press 6 and 5 buttons to
navigate to the desired menu option. Press the Select (SK) button to activate a menu
option. For details on programming, refer to the applicable section.
During programming, you may press the Back (SK) button at any time to exit the
menu and keep the previous setting.
Answerer
There are five programmable menus available: Answerer On/Off, Security Code,
Message Alert, Rings to Answer and Message Length.
1. Make sure your phone is
2. Press the Menu (SK) button and
3. Press the Select (SK) button to enter the menu.
Answerer On/Off
This menu allows you to set the answering system on or off.
From the ANSWERER menu:
1. Use the 6 or 5 button to scroll to ANSWERER ON/OFF.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation tone.
6 or 5 button to select ON or OFF. The default setting is ON.
OFF (not in talk mode).
Answerer shows on the display.
15
Security Code
You can access the answering system from a tone dialing telephone in another
remote location. The security code is required for remote access, and it prevents
unauthorized access to your answering system.
From the ANSWERER menu:
1. Use the 6 or 5 button to scroll to SECURITY CODE.
2. Press the Select (SK) button to enter the menu. The current security code shows on
the display.
3. Use the number keys to enter your new 3-digit security code. The default setting is
1 2 3.
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
New Message Alert
This feature sets your answering system to sound an alert tone from the base every
10 seconds when there are new messages.
From the ANSWERER menu:
1. Use the 6 or 5 button to scroll to MESSAGE ALERT.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
6 or 5 button to select ON or OFF. The default setting is ON.
Rings to Answer
This feature lets you select the number of times you want the phone to ring before
the answering system answers the call.
From the ANSWERER menu:
1. Use the 6 or 5 button to scroll to RINGS TO ANSWER.
2. Press the Select (SK) button to enter the menu.
3. Use the
6 or 5 button to scroll to your selection. The default setting is 5 RINGS.
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4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
NOTE:
If you select TOLL SAVER, the unit answers after the 3rd ring
if there are NEW messages in the answering system, OR the unit
answers after the 6th ring if there are NO new messages. Then, when
you access the answering system from another remote location, you
may hang up after 5 rings to save long distance charges.
Message Length
This option allows you set the duration for the memo or incoming message recording.
From the ANSWERER menu:
1. Use the 6 or 5 button to scroll to MESSAGE LENGTH.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
6 or 5 button to scroll your selection. The default setting is 3 minutes.
Call Record
This option allows you to dial out the number from CID records or Dialed call. There
are maximum 40 CID records and 10 dialed calls stored in either base or handset
unit.
1. Make sure your phone is
2. Press the Menu
3. Use the
4. Press the
(SK) button to enter the main menu.
6 or 5 button to scroll to CALL RECORDS.
Select (SK) button to enter the menu.
Received Calls
From the CALL RECORDS menu:
1. Use the 6 or 5 button to scroll to RECEIVED CALLS.
2. Press the Select (SK) button to confirm, the received calls are shown in the order of
call received date & time.
3. Press the
6 or 5 button to scroll to the records.
OFF (not in talk mode).
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4. Press the Format (SK) button to format the number, then press TALK or SPKR
button to dial out the number.
5. Press the Store (SK) button to save the number in phone book, please refer to the
phone book section of this manual for detail information.
NOTE: You can press END/cancel button to go back to standby
mode.
Dialed Calls
From the CALL RECORDS menu:
1. Use the 6 or 5 button to scroll to Dialed Calls.
2. Press the Select (SK) button to confirm, the dialed calls are shown in the order of
call dialed date & time.
3. Press the
the number.
4. Press TALK or SPKR button to dial out the number.
5. To delete the selected record, press the Erase keypad.
6. Press YES (SK) button to confirm, you will hear a confirmation tone.
6 or 5 button to scroll the records, user the 3 or 4 buttons to format
Alarm
1. Make sure your phone is OFF (not in talk mode).
2. Press the Menu
3. Use the
4. Press the Select (SK) button to enter the menu. The alarm setting information
shows on the display.
Set Alarm Time
From the ALARM menu:
1. Use the 6 or 5 button to scroll to TIME: 12:00AM.
2. Press the Select (SK) button to enter the menu.
3. Use number keys to enter the time and use
The default setting is 12:00AM.
4. Press the Select (SK) button to save your setting. You will hear a confirmation tone.
(SK) button to enter the main menu.
6 or 5 button to scroll to ALARM.
SET TIME shows on the display.
6 and 5 buttons to select AM or PM.
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Snooze
This menu allows you to set to snooze the alarm by pressing any key on handset.
From the ALARM menu:
1. Use the 6 or 5 button to scroll to SNOOZE: OFF.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
6 or 5 button to select ON or OFF. OFF is default setting.
SNOOZE shows on the display.
Set Cycle Time
This menu lets you to set the cycle time for the alarm.
From the ALARM menu:
1. Use the 6 or 5 button to scroll to CYCLE: ONCE.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
6 or 5 button to select ONCE or DAILY. The default setting is ONCE.
NOTE: If you select Daily, the system will follow the current time
setting to turn on the alarm.
CYCLE TIME shows on the display.
Set Alarm Melody
From the ALARM menu:
1. Use the 6 or 5 button to scroll to ALARM MELODY.
2. Press the Select (SK) button to enter the menu.
3. Use the
4. Press the Select (SK) button to save your selection. You will hear a confirmation
tone.
6 or 5 button to select desired melody.
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Scheduler
This feature allows you to set the reminder events by using the calendar.
Adding a Reminder
From base unit
There are two kind of reminders – Voice reminder and Text reminder supported in
base.
1. Make sure your phone is
2. Press the Menu (SK) button to enter the main menu.
3. Use the
4. Press the Select (SK) button to enter the menu. Current date and time shows on the
display.
5. Press Option (SK) button to access the option menu.
6. Use the
7. Press the Select (SK) button to enter the
the display.
8. Use the number keys to enter the year and date.
9. Press Next (SK) button to move to
10. Use the number keys to enter the time and use
11. Press Store (SK) button to save the setting.
Select Voice Reminder:
• Use the
• Press the Select (SK) button to access the setup menu.
• Press the Start (SK) button.
• Speak to the microphone after you hear the beep.
• Press the Stop (SK) button when you finish your recording.
Select Text Reminder:
• Use the
6 or 5 button to scroll to SCHEDULER.
6 or 5 button to scroll to ADD REMINDER.
6 or 5 button to select VOICE REMINDER.
on the display.
6 or 5 button to select TEXT REMINDER.
OFF (not in talk mode).
SET DATE menu. YEAR and DATE shows on
SET TIME menu.
3 or 4 buttons to select AM or PM.
VOICE REMINDER shows
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• Press the Select (SK) button to access the setup menu. REMINDER MESSAGE
shows on the display.
• Use the number keys to enter the text content (up to 100 characters).
• Press the Store (SK) button to save the information.
display.
• Use the
• Press the Select (SK) button to confirm your selection.
display.
• Use the
• Press the Select (SK) button to confirm your selection.
on the display.
• Use the
• Press the Select (SK) button to save the selection. You will hear the confirmation
tone.
From handset
1. Make sure your phone is OFF (not in talk mode).
2. Press the Menu (SK) button to enter the main menu.
3. Use the
4. Press the Select (SK) button to enter the menu. Current date and time shows on the
display.
5. Press Option (SK) button to access the option menu.
6. Use the
7. Press the Select (SK) button to enter the
the display.
8. Use the number keys to enter the year and date.
9. Press Next (SK) button to move to
10. Use the number keys to enter the time and use
11. Press Store (SK) button to save the setting.
6 or 5 button to select ON or OFF.
6 or 5 button to select the cycle time.
6 or 5 button to select the reminder melody.
6 or 5 button to scroll to SCHEDULER.
6 or 5 button to scroll to ADD REMINDER.
SET DATE menu. YEAR and DATE shows on
SET TIME menu.
SNOOZE shows on the
CYCLE TIME shows on the
REMINDER MELODY shows
3 or 4 buttons to select AM or PM.
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