Thomson 2-7951A, 2-7951AH Users Manual

Model 27950/27951 DECT6.0 Cordless Handset with Answering System & Speakerphone User’s Guide
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Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request , provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment. If you have questions about what will disable alarm equipment , consult your telephone company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
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2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to
1.93GHz frequency range.
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Table of Contents
EquipmEnt ApprovAl informAtion ...... 2
intErfErEncE informAtion .................. 3
HEAring Aid compAtibility (HAc) ...... 4
licEnsing ..........................................4
fcc rf rAdiAtion ExposurE stAtEmEnt
4
informAtion for dEct product ....... 4
introduction ....................................7
bEforE you bEgin ............................. 7
Parts CheCklist • 27950 .........................7
Parts CheCklist • 27951 .........................8
telePhone JaCk requirements ..................8
instAllAtion ..................................... 9
Digital seCurity system .............................9
imPortant installation guiDelines ........... 9
HAndsEt lAyout .............................. 10
bAsE lAyout .................................... 11
instAlling tHE pHonE .......................12
Base station.............................................. 13
installing the hanDset Battery ............12
Wall mounting ....................................... 14
AnswEring systEm sEtup .................14
reCorDing the outgoing announCement .. 15
sPeaker Volume .......................................15
VoiCe instruCtions ................................... 15
progrAmming tHE tElEpHonE ...........15
ansWer on/off ......................................... 23
ansWer system ......................................... 23
area CoDe .................................................19
auto talk .................................................. 18
Base station setuP ..................................19
Bs BaCklight ............................................ 20
Date/time .................................................. 20
De-register ............................................... 22
D
ial moDe .................................................20
hanDset name .......................................... 18
hanDset setuP.......................................... 16
language ................................................... 16
Programming funCtions ......................... 16
register ..................................................... 22
registration .............................................. 21
ring to ansWer .........................................23
ring Volume .............................................17
seCurity CoDe ............................................ 24
stanDBy sCreen ........................................ 15
tones ..........................................................17
VoiCe language .........................................24
tElEpHonE opErAtion ...................... 24
ansWering Calls ...................................... 25
auto stanDBy............................................28
Call timer .................................................28
Charge/in use inDiCator on Base ........24
Deleting all reDial reCorDs................. 28
Deleting a reDial reCorD ......................27
eDiting a reDial reCorD Before Dialing ... 26
flash .......................................................... 28
hanDset to hanDset interCom Call ..... 30
inserting a Pause in the Dialing sequenCe 25
interCom oPeration ................................. 30
making a Call .......................................... 25
mute ........................................................... 29
Page............................................................29
reCeiVer Volume Control ......................29
reDial ......................................................... 26
ringer on/off ......................................... 28
storing a reDial reCorD in Phone Book .. 27
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SE E M ARK ING ON BO TTO M / BA CK OF PRO DUC T
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOLTAGE” INSIDE THE PRODUCT.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
THE EXCL AMATION POINT W ITHIN THE TRIANGL E IS A WARNING S IGN ALERTIN G YOU OF IMPORTANT INSTRUC TIONS ACCOMPANYI NG THE PRO DUCT.
CAUTION:
three-Way ConferenCing........................30
cAllEr id (cid) .............................. 31
Call Waiting Caller iD..........................32
Deleting a CiD reCorD ..........................35
Deleting all CiD reCorDs..................... 35
Dialing a CiD numBer ............................ 33
formatting a CiD numBer Before
Dialing ....................................................... 33
reCeiVing CiD reCorDs ........................... 32
reVieWing CiD reCorDs .......................... 32
storing CiD reCorDs (in CiD memory).....
32
storing CiD reCorDs into Phone Book ....
34
pHonE book .................................... 36
aDDing Phone Book entries .................. 36
Chain Dialing from Phone Book ..........38
Deleting a Phone Book reCorD ............ 37
Dialing a Phone Book reCorD ..............38
eDiting a Phone Book reCorD...............37
reVieWing Phone Book reCorDs ........... 36
AnswEring systEm opErAtion .......... 39
ansWering system remote aCCess ........40
leaVing a memo ........................................ 42
memory full ............................................. 41
message inDiCator ................................... 39
messages PlayBaCk .................................. 40
cHAnging tHE bAttEry .....................42
bAttEry sAfEty prEcAutions ............43
displAy mEssAgEs ............................ 44
HAndsEt sound signAls ..................45
troublEsHooting guidE ................... 46
Battery.......................................................48
Caller iD solutions ................................ 47
telePhone solutions ............................... 46
gEnErAl product cArE ...................48
cAusEs of poor rEcEption ...............49
sErvicE............................................50
limitEd wArrAnty ...........................51
AccEssory informAtion ...................53
indEx .............................................54
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Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
Before You Begin
Parts Checklist • 27950
Make sure your package includes the items shown here.
Base Handset Handset
back cover
Telephone line cordAC power adaptor Handset battery pack
Filter
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Parts Checklist • 27951
Make sure your package includes the items shown here.
Base
Handset
Handset
back cover
Telephone line cord
AC power adaptor
Handset battery pack
Filter
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular jack, call your local phone company to find out how to get one installed.
Modular
telephone line
jack
Wall plate
TALK
/
AM
NEW
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Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.
Important Installation Guidelines
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
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• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
TALK/END
(button)
CID/VOL
6 (caller ID/
volume 6button)
#PAUSE (button)
FLASH/exit (button)
MUTE/ringer on/off
(button)
ph. book
(phonebook button)
CID/VOL 5 (caller ID/
volume 5button)
MENU (button)
redial (button)
FORMAT (button)
*TONE (button)
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Base Layout
Model 27950Model 27951
ans on/off
(answerer on/off button)
play/stop (button)
page (button)
skip (button)
delete (button)
message counter
indicator
volume 5/6 (button)
memo (button)
annc (announce button)
charge/in use
(indicator)
speaker (button)
rev (review button)
ANNOUNCE (button)
PLAY/STOP
(button)
SKIP (button)
VOLUME 5/6 (button)
MEMO (button)
ANS ON/OFF (button)
SPEAKER
(button)
PAGE (button)
charge/in use
(indicator)
DELETE (button)
REVIEW
(review button)
message counter
indicator
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Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel­metal Hydride (Ni-MH) battery model 5-2734, that is compatible with this unit.
1. Locate battery which is packaged inside a plastic bag and is separate from the handset.
2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside the compartment.
NOTE: To ensure proper battery installation, the connector is keyed and can be inserted only one way.
4. Insert the battery pack.
5. Close the battery compartment by placing the handset back cover slightly higher than the handset and then sliding the cover down into position.
PRESS DOWN FIRMLY
Battery Pack
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Base Station
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall.
2. Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the base and the other end into a modular jack.
3. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on the bottom of the base.
Note: A DSL filter has been provided with your phone for your use if needed.
Model 27950 Model 27951
Model 27950 Model 27951
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4. Place the handset in the base cradle. The charge/in use indicator turns on, verifying the battery is charging.
5. Allow the phone to charge for 14 hours prior to first use. If you don’t properly charge the phone, battery performance is compromised.
CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2757 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position.
Wall Mounting
1. Plug the AC power adaptor into the electrical outlet and the DC connector into the jack on the back of the base.
2. Plug one end of the straight telephone line cord into the jack on the bottom of the base.
3. Close the kick-stands on the bottom of the base unit if you’ve opened them before.
4. Feed the line cord through the groove and plug the end into the modular telephone jack.
5. Slip the mounting holes (on the bottom of the base) over the wall plate posts and firmly slide the unit down into place.
Answering System Setup
This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system.
• Press the
ANS ON/OFF button to turn the answering system on and off. The Message Indicator lights when the answering system is on. The indicator blinks when you have new messages.
NOTE: The answering system displays “- -” when it is off.
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Voice Instructions
If you need additional assistance; while in standby mode, press the
REVIEW button on the base and follow the voice instructions.
Speaker Volume
Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible.
1. Make sure the answering system is
ON.
2. Press and hold the
ANNOUNCE button on the base until the
speaker announces “RECORD ANNOUNCEMENT AFTER TONE".
3. Begin speaking after you hear the beep.
4. Release the
ANNOUNCE button when you finish your
announcement.
NOTE: If you choose not to record an outgoing announcement, a default announcement plays instead. To return to the default announcement after you have recorded your own outgoing announcement, press the announce button and release it when you hear the beep. Or, press the delete button while the announcement is reviewing.
NOTE: The maximum duration allowed for outgoing message is 2 minutes.
Programming the Telephone
Standby Screen
The handset displays the handset name, date, time, signal and battery status.
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NOTE: If the clock is not set, the date and time display will blink. The blinking will stop when user updates the date/ time from the Handset menu, or the base receives a call with CID having date and time stamp.
Programming Functions
The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Intercom, Setup HS, Setup BS, Date/Time, Registration and Answer system.
NOTE: If the handset is not registered, or is out of range, Setup BS and Date/Time are not programmable, and Unavailable displays as you try to enter these two menus.
NOTE: During programming, you may press the MUTE/ ringer on/off button at any time to exit the sub-menu and return to the main menu, or press FLASH/exit to exit programming and return to standby screen.
NOTE: If no key is pressed for 60 seconds, the handset will automatically exit programming and return to standby screen.
Handset Setup
1. Make sure your phone is OFF (not in talk mode).
2. Press the
MENU button to go to the main menu.
3. Press
CID/VOL (3or4) button to scroll to Setup HS.
4. Press
MENU button to confirm and you may program the following items: Ring Volume, Tones, Auto Talk, Handset Name and Language.
Language
From the Setup HS Menu:
1. Press the
CID/VOL (3or4) button to scroll to the Language
sub-menu.
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2. Press MENU button to enter the menu.
3. Use the
CID/VOL (3or4) button to select English, Français or
Espanol. The default setting is English.
4. Press the
MENU button to save your selection.
Ring Volume
There are 4 volume levels for your selection. They are Volume 1 to 3 and Ringer off respectively.
From the Setup HS Menu:
1. Press the
CID/VOL (3or4) button to scroll to the Ring Volume
sub-menu.
2. Press
MENU button to enter the menu. Use the CID/VOL (3or4) button to scroll to your selection. The default setting is VOL 3.
3. Press the
MENU button to save your selection and the new
volume setting shows in the display.
NOTE:
Ringer can be disabled by pressing the MUTE/ringer on/off button in standby mode, please refer to “Ringer On/Off”.
Tones
From the Setup HS Menu:
1. Press the
CID/VOL (3or4) button to scroll to the Tones sub-
menu.
2. Press
MENU button to confirm and you may program the
following items: Low Battery, No Coverage and Key Tone.
3. Use the
CID/VOL (3or4) button to scroll to the item you want
to program and press MENU button to enter.
Low Battery -
You may set the warning beep to “On” when your
handset battery is low, so as to alert you to charge the battery.
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Press the CID/VOL (3or4) button to scroll to On or Off, then press MENU button to save the setting. The default setting is On.
No Coverage - You may set the warning beep to “On” or “Off”
when the handset is out of range. Press the CID/VOL (3or4) button to scroll to On or Off, then press MENU button to save the setting. The default setting is On.
NOTE: When the handset is in the idle (off) mode and is out of range from the base unit the display shows Searching. If the TALK/END button is pressed, the display briefly shows Unavailable then returns to Searching.
Key Tone - You may set the key tone to “On” or “Off” when you
press buttons. Press the CID/VOL (3or4) button to scroll to On or Off, then press MENU button to save the setting. The default setting is On.
Auto Talk
This option allows you to pick up the handset from base to answer an incoming call without pressing the TALK/END button.
From the Setup HS Menu:
1. Press the
CID/VOL (3or4) button to scroll to the Auto Talk
sub-menu.
2. Press
MENU button to enter the menu. Use the CID/VOL (3or4) button to scroll to your selection. The default setting is On.
3. Press the
MENU button to save your selection.
Handset Name
From the Setup HS Menu:
1. Press the
CID/VOL (3or4) button to scroll to the Handset
name sub-menu.
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