Thinkware F750, H100, X500, H50, X300 Installation Manual

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Confidential Information

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Mounting related terms

Dash cam components

Hardwiring cable for each model

Items to check when mounting a dash cam

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Table of Contents

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Fuse box

- Locating the fuse box

- How to connect fuse

Recovery

- Recovering the weather strip

- Recovering the A pillar

Front camera

Overview of the sequence of mounting Order of mounting front camera

1

Basic operation test for continuous power supply

Removal

- Removing the weather strip

- Removing the A pillar

Attaching a dash cam

- Attaching a mounting (Non LCD Type)

- Attaching a mounting (LCD Type)

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Table of Contents

Basic functional tests for a dash cam

- Adjusting the visual angle

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Overview of the sequence for mounting

Rear camera _ Car

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Location of rear camera attachment

Order of mounting rear camera

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Rear camera

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Rear camera _ SUV

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Overview of the sequence for mounting Order of mounting rear camera

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Table of Contents

Testing operation of rear camera

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Testing operation of rear camera (Non LCD type)

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Testing operation of rear camera (LCD type)

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Items to check after mounting

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Table of Contents

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Window PC VIEWER SETTING

Memory Card Settings Camera Settings Road safety Settings Record Settings System Settings

Initializing and saving the settings

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MAC PC VIEWER SETTING

Common Continuous Mode Parking Mode

Additional Functions

Initializing and saving the settings

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RF interference problem

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Table of Contents

FAQ How to check the power/ booting failure/rebooting Cannot enter the parking mode, impact recording/sensitivity, SD card insertion announcement

How to check SD card detection failure

Cannot connect Wi-Fi _ F750 Cannot use road safety warning function _X500 Supported Micro SD memory card

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Remove the mounting of dash cam or rear camera

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Installation location of dash cams in the UK

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Before

Installation

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Names Descriptions

B+

- Continuous power : The point where the current flows even when the engine is off. → Continuous power is used by the following: stop lamps, emergency lamps, indoor lamps, motor seats and trunks.

ACC

- Accessory power : The point where the current flows when the car key is in ACC or On. (But when starting the motor, the ACC power will be off.) → Cigar jacks, ACC, audio and power outlets use ACC.

GND

- Ground : the (-) side of electrical connection. → The metallic part connected to the fuse box frame is the ground.

Wirings

Device

- Equipment used to test B+, ACC and GND. → When the part that a wiring tester is connected to is powered up, you will normally see the light or hear the buzzer sound.

Remover

- Often called a duck's foot. It is used to tear off indoor materials or remove the fuse cover.

Hera

- It is used to tear off indoor materials, remove the fuse cover or neatly arrange the wires.

Mounting related terms

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Mounting related terms

Name Description

Pillar

- There are pillar types A, B and C. When you work on the hardwiring cable and the rear cable for your dash cam, be sure to remove the pillar and neatly arrange the wire.

[A pillar]

Attached in the driver/front passenger seat.

[B pillar]

Attached to the middle of the driver seat and the rear passenger seat by forming a shape of T.

[C pillar]

It is attached to the glass of the rear seats.

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Mounting related terms

Names Descriptions

Weather strip

- Rubber material used to prevent entry of rain water or wind through gaps in the car. → When wiring the dash cam, be sure to remove the weather strip and insert the wires into the ceiling inside the weather strip.

RF

- Refers to the wireless frequency. → Refers to the DMB, GPS, radio or remote controller's wireless frequencies.

Ferrite core

- It is called a noise filter. It reduces the level of RF interference (noise).

Power supply

- Power supply → A user can set an arbitrary voltage level on this. It is useful when you test the parking or continuous mode.

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Main Dash Cam Unit

Mount with 3M tape

(1EA)

Car Charger

Adhesive Cable Holder

(5EA)

MicroSD memory card with adapter

(consumable)

USB MicroSD card reader

Quick Start Guide/Warranty/User

Manual

(stored in the MicroSD card)

Dash cam components

※ Components are subject to change depending on the model.

In the Package (Ex : F750 OR X500)

Optional Accessories

Hardwiring Cable Rear View Camera

OR OR

LCD Type

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F750, X500, X300, X150, H100, H50

F550

Hardwiring cable for each model

B+

ACC

GND

ACC

B+

GND

B+

ACC

GND

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[Type A]

[TIP] Current hardwiring cable’s type is A. (After2016.03) But it will be changed to type B.

So when you install the hardwiring cable,

please double check which line is B+ or ACC by

checking tale of the each line.

[Type B]

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Items to check before mounting a dash cam

When mounting the dash cam holder, do not use instant glue or silicone. If you use tinted glass made of metal, it can make the video darker or degrade the GPS sensitivity. Consequently, the customer needs to be informed properly.

Do not cut or extend the rear cable when using it.

When connecting the ACC, do not use a continuous cigar power jack. (EX power outlet 2)

- You cannot enter the parking mode. This can cause a problem in battery discharging.

1. Before installing your dash cam, check the existing locations of devices/terminals and their wires.

- Check the locations of each terminal's power supply, connection cables and RF cables and how they are connected. Check wires.

-Check the locations of various antennas for an RF device and the direction of wires. (Shark antenna, GPS/DMB external antenna)

- Check the locations of the door lock remote controller's receiving units, and the privately made remote controller's antenna and the TPMS(Tire Pressure Monitoring System) in advance.

2. In the following cases, do not install or finish in advance. Instead, check for interference while gradually making temporary wirings.

- If you don't know the locations of wires for internal devices, or antennas, then make sure the rear cable is hanging long

or while making pre wirings, operate the dash cam to check

for interference. If everything is ok, perform a final checkup and finish wirings.

3. In advance, check the effects of interference in each situation. After that, move the devices far away from the source of interferences.

- If you need to install a dash cam when your car has a standard navigation or other type of navigation installed, check the effects of interference in advance and separate wires away from the source of interference or make wirings on the floor and maintain a good

distance to the antenna or the device.

- If devices use continuous power supplies, you cannot combine wirings because this can cause interference and noise. Make sure to separate wires in this case and use a ferrite core or other filters to separate or attenuate the level of noise in advance.

- The RF cable should be separated and not overlapped by each power cable or rear cable. The remaining cables should not be tied up at the back end of the car. Instead, it should be tied up in the middle.

- In case of narrow space inside the fuse box, or excessive interference, cut off the extra length of the continuous power cable at the side of the car.

4. Cautionary items used when mounting a dash cam

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Installation

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Overview of the sequence for mounting a front camera

01. Locate the fuse box and remove the cover.

02. After checking the fuse configuration diagram, make wirings. (B+, ACC, GND)

03. After connecting the hardwiring cable and the terminal, perform a basic operation test. (Test items:

power supplies)

04. Remove the weather strip from the front passenger seat.

05. Remove the A pillar.

06. Temporarily wire the hardwiring cable. (Proceed with pre wirings at the fuse box)

07. Nicely arrange the hardwiring cable. (Tie it with the existing cables.)

08. Recover A pillar and the weather strip.

09. Neatly insert the remaining cable into the ceiling of the front glass.

10. Attach a holder.

11. Perform a basic function test on the dash cam. (Test items: power supplies, parking recording, continuous recording and event recording and so on.)

12. Wait one day(24 hours) until the 3M tape in the holder is firmly attached. Then ship out without a

terminal installed in it.

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Order of mounting a front camera

Check the location of the fuse box and remove the cover. (Use the hera or remover.)

①

Using a wiring tester, check for ACC /B+/GND and connect wires. (refer to page 12 to

14)

While the continuous power cable is connected to the fuse, turn on the terminal and ensure it is powered up properly. (Ensure the booting is finished successfully.)

With your hand, pull down the weather strip on the driver

seat and remove it

properly.

④

③

②

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③

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Order of mounting a front camera

⑤

⑥

Remove the A pillar by

pulling it toward the

driver’s seat. If it is

fixed by a hook, then use the remover and twist it 90 degrees to remove it.

Make sure that the

cable penetrates

from the fuse box to the A pillar when you wire it.

⑦

⑧

While the hardwiring cable is connected to the fuse, turn on the terminal and ensure it is powered up properly. (Ensure the booting is completed successfully.)

Insert the cable

between the main

body and the weather strip when you try to recover the A pillar and the weather strip.

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Order of mounting a front camera (Non LCD type)

While the hardwiring cable is connected to the fuse, turn on the terminal and ensure it is powered up properly. (Ensure the booting is finished successfully.)

⑨ ⑩

Insert the remaining cable between the front glass and the indoor material(ceiling) and nicely arrange the cable.

Select a location to attach the holder. Install the lens of the dash cam to the center behind the rearview mirror. Use a clean cloth to wipe it. Using both hands, apply force to a holder so that the 3M double sided tape is firmly attached. (Pay special attention so that there will be no bubbles formed in the 3M double sided tape.)

⑪

⑫

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⑪

Tell the customer to

wait for one day(24

hours) before mounting

a dash cam so that the 3M tape is completely fixed to the holder.

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Order of mounting a front camera (LCD type)

While the hardwiring cable is connected to the fuse, turn on the terminal and ensure it is powered up properly. (Ensure the booting is finished successfully.)

⑨ ⑩

Insert the remaining cable between the front glass and the indoor material(ceiling) and nicely arrange the cable.

Select a location to attach the holder. Install the lens of the dash cam to the center behind the rearview mirror. Use a clean cloth to wipe it. Using both hands, apply force to a holder so that the 3M double sided tape is firmly attached. (Pay special attention so that there will be no bubbles formed in the 3M double sided tape.)

⑫

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⑪

Tell the customer to

wait for one day(24

hours) before mounting

a dash cam so that the 3M tape is completely fixed to the holder.

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Locating the fuse box

1. Checking the location of the fuse box

1) Each model of car has a different fuse box location. So, check where it is located within your car.

2) Some of luxurious or imported cars have a different left/right side to a fuse box, so it can be more reliable to connect it to the right side(front passenger seat).

2. Checking the location of the hardwiring cable(B+, ACC) fuse

1) Before connecting the ACC / B+(continuous), using a wiring tester, check the ACC, B+ and then check the fuse to be finally connected.

- ACC : If the car key is in ACC or On, then the current will flow. If it is Off, then no current will flow.

- B+ : Regardless of whether the car key is ON/OFF, the current will always flow.

- GND : Connect(ground) it to the metallic parts connected to the frame near the fuse box.

Location of the fuse tester

Fuse test Cautions

When using a multi meter, test it by inserting it into the fuse. Be careful as this can widen the gap between pins inside the fuse box.

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How to connect the fuse box

1. Peel off the hardwiring cable shell about 2cm and twist the core wire in a one direction only.

2. Wrap the core wire around the left pin.

- After inserting the fuse into the fuse box, ensure that the core wire is not exposed to the outside.

4. Using a long nose, insert it firmly into the fuse box until reaching the end.

- After inserting the fuse into the fuse box, make sure that the

core wire is not exposed to the outside.

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About 2cm

[Old fuse type]

[New fuse type]

[Cutting and separating

new types of fuse]

3. When fuse tester contact the points, put the core wire on the place where there are no buzzer sound.

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Basic operation test for the continuous power supply

1. Power on and continuous recording test

- After connecting the continuous power supply to the fuse box, ensure the power is on properly.

(While the terminal is connected, turn on the engine to ensure the dash cam is powered up properly.)

※ If the power is not on properly, then check that the GND, B+ wirings are connected properly.

2. Parking recording test

- After a continuous recording test, turn off the engine, and try to enter the parking recording mode.

※ If you cannot enter the parking recording mode, and the dash cam is turned off, then check the ACC wirings.

3. Wiring tester fuse test operation

B+ ACC GND

Engine Start ON → Buzzer sound heard

Engine Start ACC →

Buzzer sound heard

Engine Start OFF → Buzzer sound heard

Engine Start ON → Buzzer sound

heard

Engine Start ACC →

Buzzer sound

heard

Engine Start Off →

Buzzer sound

not heard

Metallic parts connected to the

frame.

[TIP}

You will hear no buzzer sound

during a B+/ACC test unless the

GND is connected.

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Removing the weather strip

※ Pull down the weather strip rubber from the top to the bottom until

reaching the location of the fuse box and then remove it.

[Driver seat] [Rear seat]

[Weather strip removed]

[Removing the weather strip]

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Removing the A pillar

[Removing A pillar]

[A pillar removed]

※ While the weather strip is removed, pull A pillar to remove it.

- If there is a pin inside A pillar, remove it first with the remover before removing the weather strip.

[When A pillar has screws inside it]

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Recovering the weather strip

※ Assemble the weather strip rubber from the bottom to the top while fitting it to the groove.

- If you cannot assemble the weather strip rubber, the iron core inside the rubber is bent. Ensure it is straight before assembling it.

- If some remaining rubber parts when you think you are finished

assembling the weather strip rubber, disassemble it and assemble

it again.

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Recovering the A pillar

※ A pillar can be assembled in the reverse order of removal.

- Start assembling A pillar from the bottom (glass side).

- If A pillar has a pin in it, then recover it to fit the pin location.

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Attaching a mounting (Non LCD Type)

[TIP]

The lens of the camera is located on the left side of the main unit, install the dash cam to the right side of the rearview mirror so that lens should be located on the center of the car.

[TIP] To ensure that the mount is safely secured, separate the device from the mount after installation and press the mount against windshield for 5 minutes while maintaining pressure. Allow 24 hours for the adhesive on the mount to set before connecting the dash cam.

1. Place the mount so it is aligned with the connector (A), and push it toward (B) until it clicks into place.

2. Remove the protective film from the camera lens.

3. Clean the area on the windshield where the dash cam will be installed.

With dash cam main unit still attached to the mount, remove the protective tape from the back of the mount.

4. Attach the adhesive side of the mount on the windshield where it has an

unobstructed view of the road but does not interfere with the driver’s view.

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(Ex : F750)

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Attaching a mounting (LCD Type)

1. Place the mount so it is aligned with the connector (A), and push it toward (B) until it clicks into place.

2. Remove the protective film from the camera lens.

3. Clean the area on the windshield where the dash cam will be installed.

With dash cam main unit still attached to the mount, remove the protective tape from the back of the mount.

4. Attach the adhesive side of the mount on the windshield where it has an

unobstructed view of the road but does not interfere with the driver’s view.

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(Ex : X500)

[TIP]

The lens of the camera is located on the left side of the main unit, install the dash cam to the right side of the rearview mirror so that lens should be located on the center of the car.

[TIP] To ensure that the mount is safely secured, separate the device from the mount after installation and press the mount against windshield for 5 minutes while maintaining pressure. Allow 24 hours for the adhesive on the mount to set before connecting the dash cam.

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Basic function tests for a dash cam (visual angle adjustment)

○ Adjusting the dash cam camera's visual angle ▶ Adjust the visual angle so that 1/8~1/4 of the hood is visible.

- For an LCD model, adjust the visual angle while viewing the LCD screen.

- For a non LCD dash cam, adjust the visual angle while referring to the AV connection and

monitor(Ex. Navigation).

- If there is no monitor(Ex. Navigation) installed in the car, adjust the visual angle while referring to the saved video.

Adjust the visual angle so that 1/8~1/4 of the hood is visible.

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Location of rear camera attachment

The recommended location of the rear camera is at the top center.

[Caution]

- In the case of rear camera, please check rear view is alright to prevent view upside down

before installing. (There are no option to reverse the screen.)

- When you remove the rear camera, please disconnect cable from rear camera first. Otherwise it can be disabled. Also be careful of tinting and heat ray of the rear window.

Recommended location for rear

camera installation

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Overview of the sequence for mounting a rear camera _ Car

01. Ensure the rear camera operates properly by connecting it to the terminal.

02. Select a good location of rear camera attachment and attach the rear camera.

03. Make temporary wirings of the rear camera cables to the terminal.

04. Arrange the wires. (A pillar)

05. After removing the weather strip on the front passenger seat and insert the cable. (Insert the cable while recovering the weather strip.)

06. Arrange the wires. (B pillar)

07. After removing the weather strip on the rear right passenger seat , insert the cable.

(Insert the cable while recovering the weather strip.)

08. Arrange the wires. (C pillar)

09. Connect the rear camera to the cable.

10. Arrange the wires. (Rear glass)

11. Perform operation test for rear camera (Test items: rear video recording check)

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Order of mounting rear camera _ Car

①

②

③

Before wiring, to ensure the rear camera is

ok, connect it

to the dash cam and check .

Select a good location for the rear camera attachment and attach the rear camera. (refer to page 22)

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Connect the rear cable to dash cam.

Insert the

remaining cable between the front glass and the indoor material(ceiling) and nicely arrange the cable.

④

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Order of mounting rear camera _ Car

⑤

⑥

⑦

⑧

While pushing the rear cable to the inside, recover the weather strip.

Using a hera, firmly insert the rear cable into the gap of between B pillar and the ceiling.

As in ⑤, remove the

weather strip from

the rear left passenger seat and recover it while pushing the rear cable to the inside.

Using a hera, firmly insert the rear cable into the gap between C pillar and the ceiling.

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Order of mounting rear camera _ Car

⑨

⑩

Connect the rear camera to the cable and attach it on rear window.

Insert the remaining cable between the rear glass and the indoor material(ceiling) and neatly arrange the cable.

On the opposite side, ensure the rear camera's LED is properly lit.

⑪

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Overview of the sequence for mounting rear camera _ SUV

01. Check whether the rear camera is operating properly by connecting it to the terminal.

02. Select a good location for the rear camera attachment and attach it.

03. Make temporary wirings of the rear camera cables to the terminal.

04. Arrange the wires. (A pillar)

05. After removing the weather strip on the front passenger seat and insert the cable. (Insert the cable while

recovering the weather strip.)

06. Arrange the wires. (B pillar)

07. After removing the weather strip on the rear right passenger seat and insert the cable. (Insert the cable while recovering the weather strip.)

08. Arrange the wires. (C pillar)

09. Remove the top of the trunk weather strip.

10. Remove the trunk door trim.

11. Remove the fixing hook from the indoor ceiling.

12. Neatly arrange the cables that pass through the C pillar. (While recovering the weather strip, insert the

rear camera cable.)

13. Disconnect the tube from the trunk.

14. Ensure the rear camera cable penetrates the trunk connection tube.

15. Recover the trunk connection cable.

16. Attach the rear camera/arrange the wires (Indoor ceiling and door trim)

17. Perform an operation test for a rear camera (Test items: rear video recording check)

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Order of mounting a rear camera _ SUV

②

③

Remove the top of the trunk weather strip. ※ The tasks up to C pillar are same as

for a car.

Remove the trunk

door trim.

Remove the fixing hook from the

indoor ceiling.

Ensure the cable penetrating C pillar passes through the indoor material(Ceiling) and reaches the tube in the top.

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①

④

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Order of mounting a rear camera _ SUV

⑥

Recover the trunk connection tube.

After mounting the rear camera, connect the cable in the direction of arrow as illustrated.

Disassemble the trunk connection tube to be sure the cable penetrates.

Arrange the wires at the ceiling(indoor material) and assemble the trunk door trim and the weather

strip.

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⑤

⑦

⑧

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Testing operation of rear camera (Non LCD Type)

1. When connecting the rear camera, main unit will sound the voice guidance and reboot. (“Rear view camera connected, system restarting.”)

2. From outside the vehicle, ensure the rear camera's LED is lit. Also when you see the rear camera in the vehicle, lens of rear camera should be located on your left side.

3. Using the recorded video on the PC viewer, check that everything is ok.

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(Ex : F750)

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Testing operation of rear camera (LCD Type)

1. When connecting the rear camera, main unit will sound the voice guidance and reboot.

Ensure the rear view on the screen. (“Rear view camera connected, system restarting.”)

2. From outside the vehicle, ensure the rear camera's LED is lit. Also when you see the rear camera in the vehicle, lens of rear camera should be located on your left side.

3. Using the recorded video on the PC viewer, check that everything is ok.

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(Ex : X500)

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After

Installation

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Items to check after mounting

NO Items to check Details

1 Lens protection vinyl

Check if the front/rear lens protection vinyl is removed.

2 Check a holder

From the front of the car, ensure there are no bubbles in the tape wrapping around the holder.

3 Front/rear power supply

After powering up the dash cam, ensure the front/rear camera LEDs are lit.

4 Front/rear video Record for about two to three minutes and use the PC viewer to check the recording.

5 Check the camera angle

Check the front/rear video and see if you can see 1/8 to 1/4 of the bonnet.

6

Parking/event/motion

recording

Try to power off the car, and ensure you can enter the parking recording mode. Check if impact/motion recording is activated in parking recording mode.

7 FM radio

Check if FM radio has noise. If there is too much noise in the radio, apply a ferrite core to the hardwiring cable.

(You made a detour around the rear cable, but the problem persists.)

8 GPS/DMB

Scan the GPS/DMB channels and ensure they are received properly. Check the separation to the navigation system and mount a ferrite core at the input to the rear camera.

9 Door lock

Check how far away the door lock can receive the signals. Separate the door lock receiver and mount a ferrite core at the input to the rear camera.

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Window PC VIEWER SETTING (Memory Card Settings)

Memory Partition : Sets how storage space on the memory card

will be allotted for each recording mode

(preconfigured type A, B, and C).

Formatting memory card : Formats the microSD card. Note that dash cam

settings are restored after formatting the

memory card.

[Caution]

- It is recommended that you back up data before formatting the memory card.

- Once you format the memory card, all data will

be deleted and cannot be restored.

- The method for formatting a microSD card might vary depending on the computer operating system.

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Overwriting video : The oldest file is deleted if the total size of the

recorded videos in the checked folder exceeds the storage capacity of the memory card.

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Window PC VIEWER SETTING (Camera Settings)

Brightness : Sets the brightness of the front and rear view camera.

Wide Dynamic Range : Sets the WDR mode to record clear videos

under large variation of backlighting illumination.

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Window PC VIEWER SETTING (Road safety Settings)

Road safety Warning : Sets the audible notifications for road

safety warnings

LDWS (Lane Departure Warning) : Sets the LDWS driver assistance notification

Vehicle type

: Sets the vehicle type to be used to optimize

Advanced Driver Assistance Systems (ADAS) features

LDWS sensitivity

: Sets the lane departure detection sensitivity

(It is recommended that the sensitivity is

set at high level for wider vehicles)

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Window PC VIEWER SETTING (Road safety Settings)

LDWS speed : Sets the speed at which the LDWS

notification is enabled. LDWS warning will

only be notified to the driver when the vehicle veers off the lane travelling at the configured speed.

FCWS (Forward Collision Warning)

: Sets the FCWS driver assistance notification

FCWS sensitivity : Sets the forward collision detection

sensitivity

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[X500 function]

- FVDW(Front Vehicle Departure Warning) : Front vehicle departure warning alerts the driver when the vehicle ahead starts to move

forward from a complete stop.

- The vehicle must be at a complete stop for more than 4 seconds in order for the FVDW notification to be activated.

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Window PC VIEWER SETTING (Record Settings)

Impact Sensitivity : Set impact sensitivity from Level 1 to 5

(1 is least sensitive/ 5 is most sensitive).

Parking Mode : Monitors vehicle ignition status to automatically convert to parking mode when the vehicle engine is turned off.

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Window PC VIEWER SETTING (Record Settings)

Motion detection : Sets motion detection sensitivity from

Levels 1 to 5.

Timer Setting to Stop Recording : Dash cam can be configured to stop

recording after a preset time period during parking surveillance mode in order

to prevent the vehicle battery from being

discharged.

- Time Range : 1-48 hours

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Battery Voltage Setting for Stop Recording : Dash cam can be configured to automatically shut down when battery voltage drops below preset

value during parking surveillance mode in order to prevent the vehicle battery from being discharged.

Vehicle voltage 12V - 11.7V-12.4V (changeable by 0.1V) Vehicle voltage 24V - 23.4V-24.8V (changeable by 0.2V)

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Window PC VIEWER SETTING (System Settings)

Language : Sets the language for the device

Voice Guidance

: Set the volume of voice guidance from off

to Level 3.

Time Zone : Sets date and time of the location (time zone).

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[F750 function]

- Security LED

: Sets the pattern of the Security LED which is used to visually alert other drivers that the vehicle is equipped with functional dash cam.

Mode 1 (moving side to side) : LED moves between left and right. Mode 2 (blinking) : The entire LED blinks every 0.5 seconds. Mode 3 (expanding) : LED expands and fades out to both sides originating in the center.

Disabled : Security LED is turned off (default).

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Window PC VIEWER SETTING (System Settings)

Daylight Saving Time : Sets the daylight saving time (DST) on/off

Speed Unit : Sets unit for the vehicle speed

(Km/h or mph)

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[X500 function]

- LCD Brightness

: Sets the brightness of the LCD screen (0~2)

- LCD Auto-Off : Sets the time for LCD auto shut

off. When LCD is off, pressing any button will turn the LCD screen

back on

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Window PC VIEWER SETTING (System Settings)

- Security LED : Sets the pattern of the Security LED which is used to visually alert other drivers that the vehicle is equipped with functional dash cam.

Mode 1 (circular) : LED moves circular Mode 2 (blinking) : The entire LED blinks.

Mode 3 (depends on recording mode) : LED depends on recording mode.

Disabled : Security LED is turned off (default).

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Window PC VIEWER SETTING (Initializing and saving the settings)

Apply and Save Settings

① Click Save after changing settings to

store the configuration information on

the microSD card. ② The setting file is stored on the microSD card as setup.cfg under Setting folder. ③ Insert the microSD card into the dash cam and turn on the device to apply

the settings.

[Caution]

Thinkware Dash Cam Viewer requires setup.cfg file on the microSD card in order

to recognize the external drive as a dash

cam memory device. If setup.cfg is deleted or corrupted, PC Viewer will not be able to read videos or device settings on the microSD card. In such case, insert the microSD card back into the dash cam and

power on the device to reinitialize thus

creating a setup.cfg file with default settings.

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Initialize : resets the device settings to default factory settings.

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MAC PC VIEWER SETTING (Common)

Language : Sets the language for the device

Brightness : Sets the brightness of the front and

rear view camera.

Voice Guidance : Set the volume of voice guidance from off

to Level 3.

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MAC PC VIEWER SETTING (Common)

Time Zone : Sets date and time of the location (time zone).

Daylight Saving Time : Sets the daylight saving time (DST) on/off

Speed Unit : Sets unit for the vehicle speed

(Km/h or mph)

[X500 function]

- LCD Brightness : Sets the brightness of the LCD screen (0~2)

- LCD Auto-Off : Sets the time for LCD auto shut

off. When LCD is off, pressing any button will turn the LCD screen back on

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MAC PC VIEWER SETTING (Continuous Mode)

Impact Sensitivity : Set impact sensitivity from Level 1 to 5

(1 is least sensitive/ 5 is most sensitive).

Road safety Warning : Sets the audible notifications for road

safety warnings

Wide Dynamic Range

: Sets the WDR mode to record clear videos

under large variation of backlighting illumination.

Vehicle type

: Sets the vehicle type to be used to optimize

Advanced Driver Assistance Systems (ADAS) features

LDWS (Lane Departure Warning)

: Sets the LDWS driver assistance notification

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MAC PC VIEWER SETTING (Continuous Mode)

LDWS sensitivity : Sets the lane departure detection sensitivity

(It is recommended that the sensitivity is

set at high level for wider vehicles)

LDWS speed : Sets the speed at which the LDWS

notification is enabled. LDWS warning will

only be notified to the driver when the

vehicle veers off the lane travelling at the configured speed.

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FCWS (Forward Collision Warning) : Sets the FCWS driver assistance notification

FCWS sensitivity : Sets the forward collision detection

sensitivity

[X500 function]

- FVDW(Front Vehicle Departure Warning)

: Front vehicle departure warning alerts the

driver when the vehicle ahead starts to move forward from a complete stop. The vehicle must be at a complete stop for

more than 4 seconds in order for the FVDW

notification to be activated.

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MAC PC VIEWER SETTING (Continuous Mode)

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MAC PC VIEWER SETTING (Parking Mode)

Parking Mode : Monitors vehicle ignition status to

automatically convert to parking mode

when the vehicle engine is turned off.

Impact Sensitivity : Set impact sensitivity from Level 1 to 5 (1 is least sensitive/ 5 is most sensitive).

Motion detection : Sets motion detection sensitivity from Levels 1 to 5.

Timer Setting to Stop Recording

: Dash cam can be configured to stop

recording after a preset time period during parking surveillance mode in order to prevent the vehicle battery from being discharged.

- Time Range : 6-48 hours

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Battery Voltage Setting for Stop Recording : Dash cam can be configured to automatically

shut down when battery voltage drops below

preset value during parking surveillance mode in order to prevent the vehicle battery from being discharged.

- Vehicle voltage 12V - 11.6V-12.4V (changeable by 0.1V)

- Vehicle voltage 24V - 23.2V-24.8V (changeable by 0.2V)

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MAC PC VIEWER SETTING (Parking Mode)

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MAC PC VIEWER SETTING (Additional Functions)

Overwriting video : The oldest file is deleted if the total size of the

recorded videos in the checked folder exceeds

the storage capacity of the memory card.

Memory Partition : Sets how storage space on the memory card

will be allotted for each recording mode

(preconfigured type A, B, and C).

[X500 function]

- Security LED : Sets the pattern of the Security LED which is used to visually alert other drivers

that the vehicle is equipped with functional dash cam.

Mode 1 (circular) : LED moves circular Mode 2 (blinking) : The entire LED blinks. Mode 3 (depends on recording mode) : LED depends on recording mode. Disabled : Security LED is turned off (default).

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MAC PC VIEWER SETTING (Additional Functions)

[F750 function]

- Security LED

: Sets the pattern of the Security LED which is used to visually alert other drivers that the vehicle is

equipped with functional dash cam.

Mode 1 (moving side to side) : LED moves between left and right. Mode 2 (blinking) : The entire LED blinks every 0.5 seconds. Mode 3 (expanding) : LED expands and fades out to both sides originating in the center. Disabled : Security LED is turned off (default).

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MAC PC VIEWER SETTING (Initializing and saving the settings)

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Apply and Save Settings

① Click Save after changing settings to

store the configuration information on

the microSD card. ② The setting file is stored on the microSD card as setup.cfg under Setting folder. ③ Insert the microSD card into the dash cam and turn on the device to apply

the settings.

[Caution]

Thinkware Dash Cam Viewer requires setup.cfg file on the microSD card in order

to recognize the external drive as a dash

cam memory device. If setup.cfg is deleted or corrupted, PC Viewer will not be able to read videos or device settings on the microSD card. In such case, insert the microSD card back into the dash cam and

power on the device to reinitialize thus

creating a setup.cfg file with default settings.

Initialize : resets the device settings to default factory settings.

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Reference

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FAQ (How to check the power/booting failure/rebooting)

Symptoms Diagnosis and troubleshooting plans

How to check

power/booting

failures/rebooting

○ Check if the hardwiring cable is wrongly wired or if the terminal is defective.

▶ Replace the main body of dash cam. If the power is on properly, then you can see that the product was defective.

▶ If there is no power after replacing the dash cam, then suspect there is something wrong with the wiring.

- Check if the GND connection is ok.

○ Check if the SD card is defective.

▶ Insert a normal SD card and ensure everything is ok.

- A defective SD card can cause booting failures or rebooting.

○ Check the B+ wirings.

▶Check the fuse connected to B+. After some time, check if the dash cam is terminated.

- Each car has its own characteristics. If the indoor lamp is B+, after some time, it can be accidentally turned off.

※ If you have a power supply, connect it to your product to perform tests. You can see if the product or the cable is

defective.

○ Check the power jack.

▶ If the power jack is not correctly connected and has poor contact, it can cause repeated rebooting and the problem can

be recognized as a power failure.

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FAQ (Cannot enter the parking mode, impact recording/sensitivity, SD card insertion announcement)

Symptoms Diagnosis and troubleshooting plans

Cannot enter parking

mode

○ Product that enters the parking mode by supporting ACC (hardwiring cable- wire 3)

▶Check if the ACC side cable has poor contact.

- Check if the cable is disconnected from the fuse. Check for cut wires, etc..

▶ Check if it is an ACC fuse.

- After connecting a wiring tester to the fuse connected to ACC, test ACC/ACC OFF.

- If ACC is connected to B+, it will only operate in continuous mode but it cannot enter parking mode.

○ Product that enters the parking mode by checking the voltage (hardwiring cable- wire 2)

▶ On the PC viewer, check if the parking mode is used and check the voltage setting.

※ If you have a power supply, connect it to your product to perform tests. You can see if the product or the cable is

defective.

Impact

recording/sensitivity

○ How to check if recording is done when there is an impact

▶ Adjust the impact sensitivity and perform tests.

○ What to check if it enters the impact recording mode too frequently

▶ On the PC viewer, reduce the sensitivity level.

SD card insertion

announcement heard

○ Check if your SD card is inserted properly.

▶If your SD card is inserted properly, try to insert it again repeatedly.

○ Check if the SD card is defective.

▶ Insert a normal SD card to the defective dash cam and see if you hear the SD card insertion announcement.

▶ Insert a defective SD card to the PC and see if it is detected properly.

- When you see the format guidance text, format it and then reconnect to the dash cam and check again.

※ A dash cam's SD card is a consumable. The warranty period last for six months. If it is defective, purchase a new one.

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FAQ (How to check if the SD card detection is ok)

Symptoms Diagnosis and troubleshooting plans

How to check if the SD

card detection is okay

1. Connect the SD card to the PC.

2. Check the drive of the SD card. (ex E:, F: etc)

3.

Select Start > Command Prompt and enter CMD.

4. Enter the chkdks drive name and press the Enter key.

(ex : chkdsk d: ) You can check if the SD card is ok.

5. If the file is corrupted, proceed with recovery.

6. If the following problem persists, format the SD card. If

impossible to format it, replace it with a new one.

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FAQ (Cannot connect Wi-Fi _ F750)

Symptoms Diagnosis and troubleshooting plans

Cannot connect

Wi-Fi

When you cannot connect Wi-Fi on mobile app, check the

following steps.

1. Press briefly the Wi-Fi button on the dash cam to enter

Wi-Fi connection mode.

2. Device will sound “Wi-Fi enabled”

3. Make sure to turn on the Wi-Fi in the device setting. In

the Thinkware Dash Cam Mobile Viewer application, turn

on the Wi-Fi option, select “Thinkware_000000” from

SSID list, and enter password as “123456789” Password

is only required during first time you try to connect. The

device will auto-connect in subsequent connections.

4. If password is not correct or cannot connect Wi-Fi, press

and hold REC and FORMAT buttons simultaneously to

reset the device settings to default factory.

5. After initialize, Wi-Fi password will be changed

to ”123456789”. Enter password to connect Wi-Fi again.

6. If there is no SSID list such as “Thinkware_000000” on

smartphone, turn off the dash cam and then boot on to

connect again.

※ Dash cam will automatically turn off the Wi-Fi connection

mode if not connected within 1 minute.

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FAQ (Cannot use road safety warning function _ X500)

Symptoms Diagnosis and troubleshooting plans

Cannot use road safety

warning function

When you cannot use road safety waring function such as

Safety Camera Alert and ADAS(Advanced Driver Assistance

Systems), check the following steps.

1. Check the Road safety settings. “Main Menu >

Settings > Road Safety Settings > Safety Camera Alert”

2. Adjust the location of dash cam with the following

image.

3. Check the GPS is connected on the screen. If GPS status

icon is blue, it means that dash cam cannot find GPS

signal. Reset GPS by selecting

“Main Menu > About Device > GPS info > Reset GPS”

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FAQ (Supported Micro SD memory card)

※ If you use any other Micro SD memory card(not product of THINKWARE DASH CAM), we do not assure to act dash cam properly.

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Models

Supported Micro SD memory card

8GB 16GB 32GB 64GB

F750

X

X500

X

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RF Interference Problem

Symptoms Diagnosis and troubleshooting plans

RF interference problems

○ How to check RF interference and degradation

1) Check if the main body of the dash cam is the cause of the problem.

- Turn on/off the dash cam to see if RF interference exists.

2) Check if the rear camera is the cause of the problem.

- Before and after checking the rear camera terminal, compare the two conditions.

3) Check if the wiring is the cause of the problem.

- Before wiring it, first assess the locations of various devices in the car.

- Make pre wirings to check in stages.

○ Degraded sensitivity for radios and DMB

1) Check the wiring and separate it from the continuous power supplies.

2) Apply four sets of ferrite cores to the hardwiring cable.

○ Improving the door lock / TPMS(Tire Pressure Monitoring System) / remote controller with shorter receiving

distance

1) Make sure that the remote controller's receiving unit (antenna) is at least

15 to 20cm away from the continuous power supply/rear power cable.

2) Make sure the instantaneous power supply for the dash cam is separated

far away from the privately made power supply(continuous).

- In case that the space is insufficient or there is interference among

continuous power supplies, mount a ferrite core.

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Remove the mounting of dash cam or rear camera

Symptoms Diagnosis and troubleshooting plans

Remove the mounting of

dash cam or rear camera

When you want to remove the mounting of dash cam or rear camera, use a heat gun. In that way you can

remove 3M tape easily and clearly(no sticky).

1. Activate heat gun heading towards 3M tape, outside of the windshield.

2. And then detach the mountings or rear camera.

3. But it can be difficult and danger to use for beginner, please read the instructions before use or receive

support from specialist.

4. After remove the mounting of dash cam or rear camera, 3M tape lost their adhesive strength. So you need to

get new 3M tape for reusing.

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It is common sense to avoid obstructing the field of view of the driver, so the recommended location for a dash cam is behind the rear view mirror; however there are also legal

considerations. If you use a suction mounted car camera in the UK, if the device (camera and /

or cradle and / or suction cup) intrudes more than 4cm into the secondary (pink) wiper clearance zone, or intrudes more than 1cm into the primary (red) wiper clearance zone of the windscreen, you are committing a serious traffic offence (dangerous driving) under the UK Road Traffic Act 1988, and your vehicle is not roadworthy (it would fail an MOT).

Installation Location of Dash cams in the UK

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Also in addition, if you use a car camera with an LCD screen, if the screen is on for any of the time while you are driving and you, the driver, can view that screen, you are also committing a serious traffic offence.

The company selling a windscreen suction mounted car camera has a legal duty to ensure a) that the camera can actually be attached to a section of the windscreen of the vehicle which does not result in an unlawful intrusion of the primary (red) and / or secondary (pink) wiper clearance zone, b) that the screen does not remain on or visible to the driver and c) that the

user is aware of the law. If the company sells a suction mounted car camera without doing this,

they have committed a crime.

Installation Location of Dash cams in the UK

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Thinkware F750, H100, X500, H50, X300 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual