Thinklogical TLX24 Product Manual
Rev. H, Oct. 2019
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
Copyright Notice
Copyright © 2019. All rights reserved. Printed in the U.S.A.
Thinklogical, A BELDEN BRAND
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: 1-203-647-8700
All trademarks and service marks are property of their respective owners.
Subject: TLX24 10G Matrix Switch Product Manual
Revision: H, October 2019
®
Website: https://www.thinklogical.com
Facebook: www.facebook.com/ThinklogicalUSA
LinkedIn: www.linkedin.com/company/thinklogical
Google+: http://plus.google.com/u/0/109273605590791763795/about
YouTube: www.youtube.com/user/thinklogicalNA
Twitter: @thinklogical
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
Table of Contents
PREFACE................................................................................................................................................ v
About Thinklogical® ...................................................................................................................... v
About This Product Manual .......................................................................................................... vi
Note and Warning Symbols ...................................................................................................... vi
Class 1 Laser Information ......................................................................................................... vi
SECTION 1: TLX SYSTEM FEATURES ................................................................................................. 1
THE TLX24 MATRIX SWITCH DESIGN ........................................................................... 2
Desktop or Rack Mount .................................................................................................. 3
The Front Panel ............................................................................................................. 3
LCD and Navigation Buttons ...................................................................................... 3
Navigating the Menus................................................................................................. 4
Alarms Displayed on the LCD .................................................................................... 4
The Button Panel ....................................................................................................... 4
The Power Supply Module ............................................................................................. 6
The Processor - iMX6 Quad (Freescale) ........................................................................ 6
The Network Interfaces .................................................................................................. 6
SNMP Support ............................................................................................................... 7
NTP Support .................................................................................................................. 7
System Log Files Support .............................................................................................. 7
Serial/RS-232 Interfaces ................................................................................................ 8
Port Numbering .............................................................................................................. 8
The Digital Crosspoint Switch ........................................................................................ 8
The TLX24 Matrix Switch Part Numbering ..................................................................... 9
Product Serial Number ................................................................................................... 9
Connection to the Product .............................................................................................. 9
THE TLX24 TECHNICAL SPECIFICATIONS ................................................................. 10
SECTION 2: SET-UP AND INSTALLATION ......................................................................................... 11
Contents ..................................................................................................................................... 11
Unpacking the TLX24 Matrix Switch ........................................................................................... 11
Connecting the TLX24 Matrix Switch .......................................................................................... 11
External Control CPU Minimum Requirements ........................................................................... 12
Pluggable SFP Modules .................................................................................................. 12
LC-Type Fiber-Optic Cables ............................................................................................ 13
CATx Cables ................................................................ ................................ ................... 13
TLX Extender Fiber-Optic Cable Configurations .......................................................... 14
TLX CATx Extender Cable Configurations ................................................................... 15
Routing Thinklogical Extenders through the TLX24 ........................................................ 16
Connecting to a Receiver ............................................................................................. 16
Connecting to a Transmitter ......................................................................................... 16
Connecting to a Control CPU ....................................................................................... 17
Firmware ...................................................................................................................... 18
On Screen Display (OSD) - Firmware Option .............................................................. 18
Order of Installation Events ................................................................ ........................ 18
Updates ...................................................................................................................... 18
System Reboot or Power Off at the Chassis ................................................................... 19
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
System Shut-Down at the Command Line ...................................................................... 19
How to Install and Replace a Power Supply.................................................................... 20
SECTION 3: REGULATORY & SAFETY REQUIREMENTS ................................................................. 21
Symbols Found on Our Products ................................................................................................ 21
Regulatory Compliance .............................................................................................................. 21
North America ............................................................................................................. 21
Australia & New Zealand ............................................................................................. 21
European Union .......................................................................................................... 21
Declaration of Conformity ................................................................................................... 21
Standards with Which Our Products Comply .............................................................................. 21
Supplementary Information ........................................................................................................ 22
SECTION 4: THINKLOGICAL® SUPPORT ........................................................................................... 23
Customer Support ...................................................................................................................... 23
Website ....................................................................................................................... 23
Email ........................................................................................................................... 23
Telephone ................................................................................................................... 23
Fax .............................................................................................................................. 23
Product Support ......................................................................................................................... 23
Warranty ...................................................................................................................... 23
Return Authorization ................................................................................................... 23
Our Addresses ............................................................................................................ 23
Appendix A: TLX24 QUICK START GUIDE ......................................................................................... 24
Appendix B: FPGA PROGRAM UPDATE PROCEDURE .................................................................... 25
Appendix C: SECURE APPLICATIONS ............................................................................................... 26
MADE IN USA
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PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, a Belden brand, is the leading manufacturer and provider of fiber-optic and
CATx video, KVM, audio, and peripheral extension and switching solutions used in video-rich,
big-data computing environments.
Thinklogical offers the only fiber-optic KVM Matrix Switches in the world that are
accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO
NIAPC Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL
information assurance standards. And Thinklogical Velocity products are the first
system with both KVM and video matrix switching capabilities to be placed on the
Unified Capabilities Approved Product List (UC APL) under the Video Distribution
System (VDS) category.
Thinklogical products are designed and manufactured in the USA and are certified to
the ISO 9001:2015 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis,
MO (http://www.belden.com). For more information about Thinklogical products and
services, please visit https://www.thinklogical.com.
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
About this Product Manual
This product manual is divided into four sections: TLX System Features, Set-Up & Installation,
Regulatory & Safety Requirements and Thinklogical Support. These are sub-divided to help you find
the topics and procedures you are looking for. This manual also contains Appendices.
Section 1 – The TLX System Features: Pg. 1. Details the features and functions of your equipment.
Section 2 – Set-Up and Installation: Pg. 11. Contains all the requirements and procedures necessary
to connect and install your equipment, including FPGA updates.
Section 3 – Safety & Regulatory Requirements: Pg. 21. Thinklogical® strongly recommends that you
read this section prior to starting the hardware assembly.
Section 4 – Thinklogical Support: Pg. 23. Thinklogical provides the best customer support available. If
you have any questions or need to contact us for any reason, please refer to this section of the manual.
Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important information.
These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point
symbol, as shown here.
A note is meant to call the reader’s attention to helpful or important information at a point in the text
that is relevant to the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is
relevant to the subject being discussed.
Class 1 Laser Information
The TLX24, like all Thinklogical® products, is designed and identified as a
Class 1 LASER product.
This means the maximum permissible exposure (MPE) cannot be exceeded when viewing the laser
with the naked eye or with the aid of typical magnifying optics (e.g. telescope or microscope).
CLASS 1 LASERS do not require any special
precautions under conditions of normal use.
SFP
Modules
Fiber-Optic
Cables
Class 1 Lasers
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
Section 1: TLX System Features
The Logical Solution
The TLX24 is an ultra-compact 10G high performance non-blocking matrix switch that supports
full, uncompressed 4K video with full color depth at 60Hz frame rate for complete, end-to-end
routing of video and peripheral signals over multi-mode or single-mode fiber-optic cable in a
single 1 RU Chassis.
The TLX24 provides mission critical dependability and unrivalled signal integrity. Being protocol agnostic,
the switch supports DVI, SDI, HD-SDI, Dual-link DVI, Dual-link SDI, USB HID, USB 2.0 and audio.
HYBRID SWITCHING SOLUTION
For Uncompressed, High Resolution Video & KVM Systems
Thinklogical’s TLX Matrix Switches are high performance, non-blocking switches for complete end-to-
end switching of video, audio and peripheral signals over multi-mode or single mode fiber-optic cable
or CATx cable.
TLX switches are protocol agnostic, supporting most video, audio and peripheral signals and allow users
to consolidate all their system switching requirements in a single chassis. TLX Matrix Switches are ideal
for small or large system applications, with switch sizes ranging from 12 ports to 1280 ports. Each port
supports 10Gbps bandwidth, preserving signal integrity to provide uncompressed, high resolution video
with no artifacts, latency or lost frames. Thinklogical’s re-clocking technology ensures that every video
and data stream is delivered in perfect synchronization.
SECURITY
Creating physical separation between potential threats (users) and the target (secure data) is essential
to a secure system design. Thinklogical’s system permits users to access sources up to 80 kilometers
away, with no performance degradation. System administrators can safeguard sources in a
centralized location, allowing users to maintain remote access to the sources, but with no means to
breach the system, either accidentally or intentionally (such as downloading sensitive information onto a
USB drive).
PARTITIONED AND RESTRICTED SWITCHING
To protect data between multiple networks, partitioning allows the switch resources to be divided to
support more than one network without allowing switching between networks. Restricted switching
allows the administrator to manage access on a port-by-port basis. Partitioned and restricted switching is
enabled through the switch’s firmware, which means a threat would have to physically access the switch
to tamper with the settings. (See Appendix C, Secure Applications on pg. 26)
Note: CATx Matrix Switching applications do not offer an EAL4 rated level of security.
CATx is not available with the TLX80.
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THE TLX24 MATRIX SWITCH DESIGN
The ultra-compact design of the TLX24 10G Matrix Switch (sometimes referred to as a Switch or Router)
supports up to 24 ports of full, uncompressed 4K video with full color depth at 60Hz frame rate in a single
1 RU chassis for complete, end-to-end routing of video and peripheral signals over multi-mode or singlemode fiber-optic cable or CATx cable, thus minimizing critical rack space.
Thinklogical’s TLX24 10G Matrix Switch includes:
• A 1 RU Chassis with 24 fiber-optic or CATx Transmit/Receive Ports, or 12 of each
• Front Panel LCD and Navigation Buttons
• Front Panel Source, Destination and Control Buttons
• Desktop or Rack Mountable
• Power Supply Module with over-current, over-voltage and over-temperature protection
• RS-232 and Console Serial Ports
• Controllable via LAN or serial connection
• USB Mini-B Update Port
• Custom Button-less versions operated through a GUI
• Each connection supports 10Gbps / 6.25 Gbps with re-clocking input
• Single-mode, multi-mode fiber and BNC coaxial capability
• Comprehensive system setup and control via Thinklogical’s Configurator software (optional)
• Multicasting and macros supported
• SNMP control protocol
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
Desktop or Rack Mount
You may choose to place your TLX24 Chassis on or under a shelf or desktop (rubber feet included,
under-desk mounting brackets, Kit ENCA000797, available), or rack mount it using the supplied EIA 19”
mounting brackets. In any mounting configuration, the front panel should be visible and unobstructed so
that the navigation buttons and LCD display are accessible. All connections are made on the rear of the
chassis. The TLX24 chassis does not need to be opened or accessed. The sturdy metal case allows
units to be stacked as needed (maximum of four units per stack, with a minimum of two inches of
clearance between stacks for adequate ventilation).
The Front Panel
TLX24 FRONT PANEL
LCD & Navigation Buttons
Button Panel
LCD & Navigation Buttons
The LCD and Navigation Buttons are used to view and modify System and Network settings, assign IP
addresses, monitor the temperature and fans, and to reboot or power down the unit. The TLX24 frontpanel LCD should be visible and accessible for system setup.
Navigating the Menus
Main Root Menus: Once the system is powered up, the initial chassis display is shown as follows:
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
Your chosen Host Name is listed on the first line of the display. The model and software version (VX.XX)
of the unit are displayed on the second line.
From the Main Menu, press enter, then or to:
• View System Menu: FPGA Version, Ambient Temp, Physical Temp, Alarm Status
• View Network Menu: IP Address. Network Mask, Gateway, MAC Address
• Program Network: IP Address. Network Mask, Gateway
• Reboot/Power Off
Alarms Displayed on the LCD
• Temperature: 0 = OK, 1 = exceeds 70° Celsius
• Card: 0 = OK, 1 = software or hardware failure
• Fans: 0x000 = All fans OK 0x010 = Fan 1 failure 0x008 = Fan 2 failure
0x004 = Fan 3 failure 0x002 = Fan 4 failure 0x001 = Fan 5 failure
The physical locations of Fans 1-5 inside the TLX24 Chassis
The Button Panel
The Button Panel is used to select sources and destinations, make new switch connections and to
review existing switch connections.
The Button Panel, located on the front of the TLX24, provides Matrix Switch control via the RS232
port’s API interface. The following pages provide a functional description of each of the 60
buttons.
SOURCES 1-24 Used to select any one of the 24 Matrix Switch
inputs. Only one input can be selected per action. (Pressing a
button illuminates it to confirm the selection.) A previously selected
input will be deselected upon selecting a new input. To deselect,
simply press the illuminated button and the button shall no longer
be illuminated/selected. When an input is selected, all the
corresponding connected DESTINATION ports shall illuminate,
reporting the full connection map of the selected input. If no
DESTINATION ports illuminate, then the input is not connected.
Source 1 is connected to
Destinations 13, 14 & 15.
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DESTINATIONS 1-24 Used to select Matrix Switch outputs. If an
input and output(s) are illuminated, then selecting another
output will enable an additional output to the connection map. If
no prior input or output(s) are illuminated, then selecting an output
will illuminate the corresponding connected input and output(s). To
deselect, simply press the illuminated button and the button shall no
longer be illuminated/selected.
TAKE In MANUAL mode (as opposed to AUTO mode),
connections/disconnections require pressing the TAKE
button. After the connection/disconnection is performed, the
selected SOURCE and DESTINATION(S) will no longer
remain illuminated.
AUTO In AUTO mode, connections are made or broken immediately after a DESTINATION button
is selected (so the TAKE button will not be required) or deselected (so the DISCONNECT button will
not be required).
• Any selection of an unilluminated DESTINATION while a SOURCE is selected (illuminated) will
cause that SOURCE to be connected to the DESTINATION.
• Pressing a DESTINATION while illuminated (which means it is connected to the currently
illuminated SOURCE) will cause that DESTINATION to be disconnected and no longer illuminated.
LOCK Press the LOCK button to disable the following action buttons: MACRO, SNAPSHOT,
AUTO, TAKE and DISCONNECT. Selecting the SOURCE or DESTINATION will continue to provide
connection status information only. Creating MACRO(S) and SNAPSHOT(S) will be performed in the
LOCK mode.
DISCONNECT In MANUAL mode, after illuminating a SOURCE and one or more DESTINATION (S),
press the DISCONNECT button to disconnect all illuminated DESTINATION (S) from the illuminated
SOURCE. After the disconnect is performed, the selected SOURCE and DESTINATION (S) will no
longer remain illuminated.
BIDIRECTIONAL This is a special TAKE button which supports full duplex connectivity. For
example, in MANUAL mode when SOURCE 1 and DESTINATION 2 are illuminated, pressing the
BIDIRECTIONAL button connects both the selected SOURCE 1 to DESTINATION 2 as well as
SOURCE 2 to DESTINATION 1.
LED TEST Runs an automatic test of all LEDs collectively and individually for color and functionality.
MACRO n When in LOCK mode, holding one of the MACRO buttons for >5 seconds will capture
currently connected DESTINATION (s) (but not those that are disconnected). When in NORMAL mode,
selecting that MACRO button will ‘add’ the MACRO connections to the existing connection map.
SNAPSHOT n When in LOCK mode, holding one of the SNAPSHOT buttons for >5 seconds will
capture the full connection map including those DESTINATION(S) that are disconnected. When in
NORMAL mode, pressing that SNAPSHOT button will replace all the connections with the SNAPSHOT
connection map (not an additive action).
RESET The reset button is recessed behind the front panel and can be pressed with a fine tipped tool.
This will reset the entire unit and is used only in extreme cases. Preferred ways of resetting the unit
use the front panel menus.
Pressing Destination 16 when
the LEDs are lit adds it to Source
1’s outputs.
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TLX24 Matrix Switch Product Manual thinklogical Rev. H, Oct., 2019
THE POWER SUPPLY MODULE
The TLX24 Power Supply is a high-efficiency, 650-watt supply
(100-240VAC, 50-60Hz input) with a 12V main output and a
12V standby. The supply includes an internal cooling fan,
status LEDs on the outer panel and over-current, over-voltage
and over-temperature protection. The supply is NOT hot
pluggable. (See pg. 19 for the Poweroff procedure.)
THE PROCESSOR – i.MX 6 QUAD (Freescale)
The Processor platform key features:
• ARM Cortex-A9 MPCore 4 x CPU
• Memory Interfaces
➢ 64-Bit DDR3-1066
➢ SD (Memory Card Specification, v3.0 including high-capacity SDHC cards up to 32 GB.
➢ Serial NAND Flash (SPI)
➢ SATA II, 3.0 Gbps HDD
➢ EIM Bus (FPGA Parallel Bus I/F)
• HDMI 1.4 port
• USB 2.0 Host (2 ports)
• UART (4 ports)
• Gigabit Ethernet Controller (RGMII)
• GPIO (32 bits)
• I2C Masters (3 ports)
• Internal 100 Megabit Ethernet Interface for processor to processor communications
THE NETWORK INTERFACES
The default subnet used by the TLX24 is 192.168.13.xxx. Users may change to their own subnet by
reconfiguring the switch’s network startup.
This is detailed in the document: Manual_How_To_Change_A_TLX_Matrix_Switch’s_IP_Address.
The switch uses several network ports for control and status. Port 17567 accepts commands to control
the switch.
The command API is described in the document: Manual_TLX_Matrix_Switch_ASCII_API_V5
There are other ports that can be read to access system configuration and operating data. The actual
data format varies by model and is described in the following sections. There are five blocks of data
available for reading.
These ports are documented in: Manual_TLX_Matrix_Switch_Interfaces
1. Switch connection status (broadcast over port 17564 every few seconds)
• The primary CPU IP address
• First port number in this block
• Last port number in this block
• 'N' port number values
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