Thinklogical TLX160 Product Manual

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TLX160 Matrix Switch Product Manual thinklogical Rev. E, February, 2018
Copyright Notice
Copyright © 2018. All rights reserved. Printed in the U.S.A.
Thinklogical, A BELDEN BRAND 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700
All trademarks and service marks are property of their respective owners.
Subject: TLX160 10G Matrix Switch Product Manual Revision: E, February 2018
®
Website: www.thinklogical.com Facebook: www.facebook.com/ThinklogicalUSA LinkedIn: www.linkedin.com/company/thinklogical Google+: http://plus.google.com/u/0/109273605590791763795/about YouTube: www.youtube.com/user/thinklogicalNA Twitter: @thinklogical
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TLX160 Matrix Switch Product Manual thinklogical Rev. E, February, 2018
Table of Contents
PREFACE................................................................................................................................................ v
About Thinklogical® ...................................................................................................................... v
About This Product Manual .......................................................................................................... vi
Note and Warning Symbols ...................................................................................................... vi
Class 1 Laser Information ......................................................................................................... vi
SECTION 1: THE TLX SYSTEM FEATURES ......................................................................................... 1
Features of the TLX Matrix Switch and Extension System ............................................................ 2
THE TLX160 MATRIX SWITCH DESIGN .................................................................................... 6
The Controller Cards ................................................................................................................. 7
The Power Supply Modules ....................................................................................................... 8
The Input/Output Cards ............................................................................................................. 8
The Fan Tray Module ................................................................................................................ 9
Port Numbering ................................................................................................................... 10
The Processor - iMX6 Quad (Freescale) ................................................................................. 11
The Network Interfaces ........................................................................................................... 11
SNMP Support ........................................................................................................................ 12
NTP Support............................................................................................................................ 12
System Log Files Support........................................................................................................ 12
Serial/RS-232 Interfaces ......................................................................................................... 13
THE TLX160 TECHNICAL SPECIFICATIONS .......................................................................... 13
SECTION 2: SET-UP AND INSTALLATION ......................................................................................... 14
Contents ..................................................................................................................................... 14
Unpacking The TLX160 ................................................................................................ .............. 14
Connecting The TLX160 ............................................................................................................. 15
Ethernet Control ...................................................................................................................... 15
TLX160 DIP Switch Settings .................................................................................................... 15
External Control CPU Minimum Requirements ........................................................................... 16
Pluggable SFP Modules ............................................................................................................. 16
LC-Type Fiber-Optic Cables ....................................................................................................... 17
CATx Cables .............................................................................................................................. 17
TLX Extender Fiber-Optic Cable Configurations ...................................................................... 18
TLX CATx Extender Cable Configurations ............................................................................... 19
Routing Thinklogical Extenders through the TLX160 .................................................................. 20
Connecting To A Receiver ....................................................................................................... 20
Connecting To A Transmitter ................................................................................................... 20
Connecting To A Control CPU ................................................................................................ . 21
Firmware ................................................................................................................................. 22
On Screen Display (OSD) - Firmware Option ......................................................................... 22
Upgrades ............................................................................................................................... 22
Order Of Installation Events ................................................................................................... 22
How To Remove and Replace Modules ..................................................................................... 23
How To Remove and Replace an Input/Output Card ............................................................... 23
How To Remove and Replace a Fan Tray ............................................................................... 23
How To Remove and Replace a Power Supply Module ........................................................... 24
How To Safely Remove An Active Controller Card or Shut Down the System ......................... 24
Ordering Information .................................................................................................................. 25
SECTION 3: REGULATORY & SAFETY REQUIREMENTS ................................................................. 26
Symbols Found on Our Products ................................................................................................ 26
Regulatory Compliance .............................................................................................................. 26
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North America ........................................................................................................................ 26
Australia & New Zealand ........................................................................................................ 26
European Union ..................................................................................................................... 26
Declaration of Conformity ................................................................................................... 26
Standards with Which Our Products Comply .............................................................................. 26
Supplementary Information ........................................................................................................ 27
Product Serial Number ........................................................................................................... 27
Connection to the Product ...................................................................................................... 27
SECTION 4: THINKLOGICAL® SUPPORT ................................ ........................................................... 28
Customer Support ...................................................................................................................... 28
Website .................................................................................................................................. 28
Email ...................................................................................................................................... 28
Telephone .............................................................................................................................. 29
Fax ......................................................................................................................................... 29
Product Support ......................................................................................................................... 29
Warranty ................................................................................................................................. 29
Return Authorization ............................................................................................................... 30
Our Addresses ....................................................................................................................... 30
Appendix A: TLX160 FIBER QUICK START GUIDE ........................................................................... 31
Appendix B: TLX160 CATx QUICK START GUIDE ............................................................................. 32
Appendix C: FPGA PROGRAM UPDATE PROCEDURE .................................................................... 33
Appendix D: FPGA DOWNLOAD INSTALLATION PROCEDURE ................................ ...................... 34
Appendix E: SECURE APPLICATIONS ............................................................................................... 35
MADE IN USA
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PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, a Belden brand, is the leading manufacturer and provider of fiber optic and CATx KVM, video, audio, and peripheral extension and switching solutions used in video-rich, big-data computing environments.
Thinklogical offers the only fiber-optic KVM matrix switches in the world that are accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO NIAPC Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL information assurance standards. And Thinklogical Velocity products are the first system with both KVM and video matrix switching capabilities to be placed on the Unified Capabilities Approved Product List (UC APL) under the Video Distribution System (VDS) category.
Governments, entertainment, scientific and industrial customers worldwide rely on Thinklogical’s products and solutions for secure, high performance, continuous operation and ease of integration. Thinklogical products are designed and manufactured in the USA and are certified to the ISO 9001:2008 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis, MO (http://www.belden.com). For more information about Thinklogical products and services, please visit www.thinklogical.com. Follow Thinklogical on LinkedIn at http://www.linkedin.com/company/thinklogical, on Facebook at http://www.facebook.com/ThinklogicalUSA, and on Twitter at https://twitter.com/thinklogical.
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About this Product Manual
This product manual is divided into four sections: TLX System Features, Set-Up & Installation, Regulatory & Safety Requirements and Thinklogical Support. These are sub-divided to help you find
the topics and procedures you are looking for. This manual also contains Appendices.
Section 1 – The TLX System Features: Page 1. Details the features and functions of your equipment. Section 2 – Set-Up and Installation: Page 14. Contains all the requirements and procedures necessary
to connect and install your equipment, including FPGA upgrades.
Section 3 Safety & Regulatory Requirements: Page 26. Thinklogical® strongly recommends that you
read this section prior to starting the hardware assembly.
Section 4 Thinklogical Support: Page 28. Thinklogical provides the best customer support available.
If you have any questions or need to contact us for any reason, please refer to this section of the manual.
Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol, as shown here.
A note is meant to call the reader’s attention to helpful or important information at a point in the text that is relevant to the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is relevant to the subject being discussed.
BEFORE STARTING ANY PROCEDURE, IT IS RECOMMENDED
THAT YOU READ THE INSTRUCTIONS THOROUGHLY!
Class 1 Laser Information
The TLX160, like all Thinklogical® products, is designed and identified as a
Class 1 LASER product.
This means the maximum permissible exposure (MPE) cannot be exceeded when viewing the laser with the naked eye or with the aid of typical magnifying optics (e.g. telescope or microscope).
CLASS 1 LASERS do not require any special precautions under conditions of normal use.
SFP
Modules
Fiber-Optic Cables
Class 1 Lasers
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Section 1: The TLX System Features
The Logical Solution
The TLX160 is a 10G, high performance, protocol agnostic, modular, non-blocking matrix switch that supports full, uncompressed 4K video with full color depth at 60Hz frame rate for complete, end-to-end routing of video and peripheral signals over multi-mode or single-mode fiber optic cables in a 9 RU Chassis.
The TLX160 provides mission critical dependability and unrivalled signal integrity. Being protocol agnostic, the switch supports DVI, SDI, HD-SDI, Dual-link DVI, Dual-link SDI, USB HID, USB 2.0 and Audio, adding simplicity and control over sophisticated video and KVM visual computing environments.
The TLX160 is a square crosspoint switch matrix for 160 optical and/or CATx transports to/from Thinklogical Transmitters and Receivers. The TLX160 accepts up to 160 SFP+/CATx Transceivers (Tx & Rx) supporting 160 Thinklogical Transmitters and Receivers.
Features of the TLX160 Matrix Switch®
Housed in a 9 RU Chassis
Up to 160 fiber ports - In and Out (10Gbps / 6.25 Gbps with re-clocking input)
Up to 160 CATx ports (10Gbps with re-clocking input)
10 ports scalability for hot swappable I/O Cards
Redundant, current sharing, hot swappable power supply modules,
Single-mode, multi-mode, coaxial, CATx capability
Comprehensive system setup and control provided via Thinklogical’s System Management
Portfolio software
Supports multicasting and macros
SNMP control protocol
Controllable via LAN or serial connection
Single, hot swappable fan tray with annunciator port (for alarms)
Redundant Controller Card
Failover/Power Off button (HALT button on Controller Cards)
The Digital Crosspoint Switch
The Digital Crosspoint Switch is a non-blocking asynchronous switch that can connect any input
to any output of Thinklogical’s TLX, VX and MX Matrix Switches. Video and Data signals are routed in both directions and the data stream is de-multiplexed at the receiver to deliver uncompressed, high resolution video, audio and peripheral data at the end-user’s workstation.
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Features of the TLX Matrix Switch & Extension System
Introducing Thinklogical’s newest family of switching and extension solutions, for
uncompressed, high resolution video and KVM systems over fewer cables.
Offering a higher bandwidth solution, the TLX product line provides 10Gbps bandwidth per port to preserve signal integrity and provide uncompressed, high
resolution video with no artifacts, latency or lost frames.
The TLX product family offers these features to enhance ease of integration:
Hybrid switching solutions (fiber and CATx) start at 12 ports and scale up to 640 ports.
A higher bandwidth solution to address new video resolutions and prepare for future
protocols.
Reduces system cabling by half by enabling through higher bandwidth.
Extend and switch:
Single display up to 4096x2160 @ 30Hz with full 4:4:4 color depth, over a single fiber or CATx cable. (CATx not available with the TLX80.)
(or dual displays up to 1920x1200 @ 60Hz with full 4:4:4 color depth)
Single display up to 4096x2160 @ 60Hz with full 4:4:4 color depth, over two fibers or CATx cables. (CATx not available with the TLX80.)
(or dual displays up to 4096x2160 @ 30Hz with full 4:4:4 color depth)
Dual displays up to 4096x2160 @ 60Hz with full 4:4:4 color depth, over four fibers or CATx cables. (CATx not available with the TLX80.)
Dual connectors on TLX Extenders, offering support for both HDMI and DisplayPort, reduces the number of extenders and converter cables required and enables users to future-proof
system designs.
Connector installed on every Video and KVM extender module.
Interoperability with Thinklogical’s Velocity family of switch and extension solutions, to ensure an easy upgrade path and a smooth transition to Thinklogical’s next generation solution.
HYBRID SWITCHING SOLUTION
For Uncompressed, High Resolution Video & KVM Systems
Thinklogical’s TLX Matrix Switches are high performance, non-blocking switches for complete end-to- end switching of video, audio and peripheral signals over multi-mode or single mode fiber optic cable or CATx cable.
TLX switches are protocol agnostic, supporting most video, audio and peripheral signals and allow users to consolidate all their system switching requirements in a single chassis. TLX Matrix Switches are ideal for small or large system applications, with switch sizes ranging from 12 ports to 640 ports. Each port
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supports 10Gbps bandwidth, preserving signal integrity to provide uncompressed, high resolution video with no artifacts, latency or lost frames. Thinklogical’s re-clocking technology ensures that every video and data stream is delivered in perfect synchronization.
SECURITY
Creating physical separation between potential threats (users) and the target (secure data) is essential to a secure system design. Thinklogical’s system permits users to access sources up to 80 kilometers away, with no performance degradation. System administrators can safeguard sources in a centralized location, allowing users to maintain remote access to the sources, but with no means to breach the system, either accidentally or intentionally (such as downloading sensitive information onto a USB drive).
PARTITIONED AND RESTRICTED SWITCHING
To protect data between multiple networks, partitioning allows the Matrix Switch resources to be
divided to support more than one network without allowing switching between networks. Restricted switching allows the administrator to manage access on a port-by-port basis. Partitioned and restricted switching is enabled through the Matrix Switch’s firmware, which means a threat would have to
physically access the Matrix Switch to tamper with the settings. See Appendix E, on pg. 35.
Note: CATx Matrix Switching applications do not offer an EAL4 rated level of security. CATx is not available with the TLX80.
RESILIENCY
TLX switches are designed to maximize system uptime. The modular approach of the TLX allows user to hot-swap all critical system components, including power supplies (in dual supply models), fan trays, control cards, input/output cards and pluggable optics. Furthermore, the system can be easily reconfigured, such as adding additional input/output cards for expansion, without ever turning off the switch or interrupting active signals. Redundant and current-sharing power supplies ensure continuous, uninterrupted power to the switch. Matrix switches are also configurable to include redundant control cards with automatic fail-over. Enhanced diagnostics and alarms provide extensive real-time monitoring and diagnostics of critical functions of the switch.
SYSTEM FUNCTIONALITY
TLX Extension Systems have a simple transmit and receive design. The TLX Transmitter connects to the source to receive video, audio and peripheral data. Utilizing Thinklogical’s proprietary multiplexing
technology, the data is transmitted over fiber through 10Gbps SFP+ technology for up to 80 kilometers, or over CATx cable for up to 100m. At the TLX Receiver, Thinklogical de-multiplexes the
data stream to deliver uncompressed, high resolution video, audio and peripheral data at the end-user’s workstation.
TLX extension systems are highly configurable to suit the requirements of any application. Extenders are configurable to support up to 4K video (4096x2160) @ 60Hz, full duplex stereo audio, serial (RS-
232), USB HID, USB 2.0 (480Mbps) and 10/100/1000 Network. The TLX design offers support for HDMI 1.4, HDMI 2.0 and DisplayPort 1.2 connector types in a single extender, with full support for
HDCP content. Additionally, TLX extension systems support embedded audio, with the ability to de-embed audio at the
receiver. All extenders are equipped with an additional output for a local display, as well as an Ethernet port for configuration management and updates.
For high-availability applications, redundant fiber path configurations are also available.
The TLX extension systems are compatible with the full line of scalable, non-blocking TLX matrix switches, ranging from 12 to 640 ports.
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FORM FACTOR
TLX extension systems are available in a modular form factor. The modular extenders are compact and hot-swappable, so users can field-configure any modular chassis. For fiber extenders, the optical modules, or SFPs, are also hot-swappable. The modular system promotes system flexibility,
scalability and reduced maintenance.
The TLX Modular Extender Chassis Line
Several chassis types are compatible with all TLX modular extenders, allowing users to mix-and-match chassis types to reduce the overall footprint of the design. Users can choose from the resilient, rack mount chassis (housing up to four video extenders or up to two KVM extenders in a single rack unit) with redundant and hot-swappable power supplies, or from our more compact, space-saving designs for desktop applications.
Each TLX Chassis accommodates the full line of TLX Extender Products.
The CHS-000004 is a rack-space-saving, high-reliability rack mount unit for up to 4 modules of HDMI, DVI, RGB or SDI in a compact 1U chassis.
The CHS-000002 is a desktop solution that accommodates one 7.4” or two 3.7” modules of HDMI, DVI, RGB or SDI in a compact, desktop chassis. Rack-mount attachments are available.
Ready for the challenges of demanding applications, both the CHS-4 and CHS-2 Chassis can combine a variety of HDMI, DVI, RGB or SDI modules in transmit/receive units for a space-saving and cost­effective solution.
The CHS-000001 stand-alone chassis will accommodate one 3.7TLX video module.
All TLX Extender Chassis are powered by standard 100-240 VAC, 50-60 Hz.
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THE TLX160 MATRIX SWITCH DESIGN
The rack-mountable design of the TLX160 10G Matrix Switch (sometimes referred to as a Switch or Router) supports up to 160 ports of full, uncompressed 4K video with full color depth at 60Hz frame rate in a 9 RU chassis for complete, end-to-end routing of video and peripheral signals over multi-mode or single-mode fiber optic cable or CATx cable, thus minimizing critical rack space.
TLX160 (front panel)
TLX160 with Fiber-Optic I/O Cards (rear panel) TLX160 with CATx I/O Cards (rear panel)
TLX Matrix Switches are compatible with the following Thinklogical® products:
Single & Multi-Mode TLX 10G KVM and Video Extenders (10G to 10G only)
Single & Multi-Mode Velocity 6G KVM and Video Extenders (6G to 6G only)
SDI Xtreme 3G+ Extenders
Configurator / Hot-Key Manager / System Management Interface
Standard VX Matrix Switch ASCII Interface (via RS-232 port or via Network port)
Standard VX Matrix Switch IP Address Configuration Procedure
Standard VX Matrix Switch SNMP Traps
Thinklogical’s TLX160 10G Matrix Switch
includes:
Housed in a 9 RU Chassis
Up to 160 fiber or CATX ports - In and Out
(10Gbps / 6.25 Gbps with re-clocking input)
10 port, hot swappable I/O Cards
Redundant, current sharing, hot swappable
1000 W DC Power Supply modules,
Single-mode, Multi-mode, Coaxial, CATx capability
Controllable via LAN or Serial connection
Single, hot swappable Fan Tray with
annunciator port (for alarms)
Redundant Controller Card
Failover/Power Off button (HALT on Controller)
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THE CONTROLLER CARDS
Primary and Secondary:
The hot-swappable Controller Card connects the Matrix Switch to an External CPU. The RS-232 Serial Port may also be used for 3rd party controller integration (such as Crestron, AMX or home-spun interfaces). Also, the System Management Software may be used to control the Switch via the LAN port.
The Primary Controller Card should always be in the left controller slot. A Secondary Controller Card ensures uninterrupted functionality if the Primary Controller Card should fail or need to be replaced. The Secondary is sometimes referred to as a Back-up.
The Secondary Controller must have a LAN connection that allows it to communicate with both the Primary Controller and the Configurator server (required for the Secondary Controller to take control of the switch). Both Controller Cards must have the same CPU Module/Processor.
LED Definitions:
ACT: Informs which Controller Card (Primary / Secondary) is active. FAULT: Informs of a Controller Card fault. OK2RMV: Informs the operator if the CPU (IMX6) is halted. (OK to ReMoVe)
Push Button Operation:
HALT (Primary Controller): In a TLX160 with an operational Secondary Controller,
holding this button for >5 seconds will halt the CPU (IMX6) and switch active control to the Secondary Controller. If the TLX160 does not have a Secondary Controller, holding this button for >5 seconds will halt the CPU and power down the IO. Note that the OK2RMV (Okay to remove) LED will be illuminated and the ACT LED will not.
HALT (Secondary Controller): Holding this button for >5 seconds will halt the CPU (IMX6). If the Secondary Controller was the active controller, the TLX160 will also power down the IO. If the Secondary Controller was not the active controller, the CPU will be halted and is ready to be removed. Note that the OK2RMV (Okay to remove) LED will be illuminated and the ACT LED will not.
RESET (Recessed button, for test purposes only): Resets the CPU (IMX6).
The Controller Cards are connected to the network via the LAN Ports
CONSOLE
ACT
POWER
FAULT
LAN
PGM
CONTROLLER
RS-232
RESET
OK2RMV
HALT
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THE POWER SUPPLY MODULES
The dual, redundant Power Supplies (PWR-000068) ensure continuous, uninterrupted power. The supplies are current sharing which means the supplies equally share the load. If a Power Supply fails, the redundant power supply can
support the entire current load of one fully populated card cage.
(Although the TLX Switch functions properly with one Power Module per card cage, it is recommended that both modules be used, preferably connected to two independent power sources for redundancy).
Additionally, the hot-swappable feature allows easy replacement of a module without interrupting the Matrix Switch’s system functionality. Both power supplies should be on during normal use.
(See How to Remove and Replace a Power Supply Module, pg. 24)
THE INPUT / OUTPUT CARDS
TLX160 Matrix Switch supports a maximum of sixteen I/O Cards. Each TLX160 I/O card contains 10 ports.
The TLX160 Matrix Switch features two I/O Card designs, the 10G SFP+ I/O Card and the 10G CATx I/O Card.
The TLX160 Chassis supports any mix of SFP or CATx Cards. The 10G SFP I/O Cards and the 10G CATx I/O Cards are compatible with each other. (The TLX160 switching matrix supports connections to/from any 10G Optical Port from/to any CATx Port.)
SFP CATx
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Input / Output Card - SFP 10G
The hot-swappable Input/Output (I/O) cards provide in-service expansion capabilities in sets of 10 ports per I/O card, thus allowing re-configuration without interrupting signal processing.
Each I/O card consists of one Transmit (T) and one Receive (R) optic per port. I/O Cards are available with LC-type fiber connectors and can be assembled with Single-mode or Multi-mode optics (SFP+). Each I/O Card lists the ports as 1 through 10 on the TLX160. A blue LED located on each I/O card indicates when power is ON to that card.
The TLX160 configuration can have a minimum of one I/O Card (10 x 10) and a maximum of 16 I/O Cards. Each TLX160 I/O card contains 10 ports, so that when fully configured, the TLX160 will contain 16 I/O cards. The 16 I/O cards provide a total of 160 Optical Input/Output connections (SFP+ T/R) described as Ports 1-160. The TLX160 switching matrix connects any port optical output (SFP+ T) to any port optical input (SFP+ R).
The TLX160 10 Port SFP I/O card also supports the existing 6G/2G legacy Velocity extenders.
Input / Output Card - CATx 10G
The hot-swappable Input/Output (I/O) cards provide in-service expansion capabilities in sets of 10 RJ45 ports per I/O card, thus allowing re-configuration without interrupting signal processing.
Each individual CATx I/O Card lists the RJ45 ports as 1 through 10 on the TLX160. A blue LED located on each I/O card indicates when power is ON to that card. Two LEDs located on each RJ45 connector indicate activity and link status.
THE FAN TRAY MODULE
The TLX160 Switch uses 3 DC fans located in one modular, hot-swappable Fan Tray designed for easy replacement without interrupting system functionality. The Fan Tray forces air into the chassis through air baffles in the front door. This cools the vertically mounted I/O Cards, the integrated circuits on the Controller Cards and the Backplane, and removing any heat generated by the Power Supply modules.
The Fan Tray Module
Activity Link
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The Fan Tray is also equipped with an annunciator port for system alarms which can be configured to trigger an external control system. The Alarm contacts are NC, Normally Closed).
PORT NUMBERING
SFP numbering starts with Port 1 on the bottom of Card 1 on the left side of the chassis. Each
port on each Card has a number designation, 1 through 10, bottom to top, printed to its left, for easy reference. There are sixteen 10-Port I/O Cards for a total of 160 Transmit Ports and 160 Receive Ports per Chassis.
The port numbers for each I/O Card are shown on the Fan Tray, just above each individual card.
A red LED indicates an alarm condition.
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THE PROCESSOR – i.MX 6 QUAD (Freescale)
The Processor platform key features:
ARM Cortex-A9 MPCore 4 x CPU
Memory Interfaces
64-Bit DDR3-1066 SD (Memory Card Specification, v3.0 including high-capacity SDHC cards up to 32 GB. Serial NAND Flash (SPI) SATA II, 3.0 Gbps HDD EIM Bus (FPGA Parallel Bus I/F)
HDMI 1.4 port
USB 2.0 Host (2 ports)
UART (4 ports)
Gigabit Ethernet Controller (RGMII)
GPIO (32 bits)
I2C Masters (3 ports)
Internal 100 Megabit Ethernet Interface for Controller to Controller communications
THE NETWORK INTERFACES
The TLX160 will use up to three IP addresses. The Primary Controller Card will use address X and
address X+100. The Secondary Controller Card will use address X+1 and it will take over address X in the event of a failure in the primary Controller Card. These addresses are set by an internal DIP switch (see TLX160 DIP Switch Settings, pg. 15). The primary’s IP address can be set from 15 to 45. The default subnet used by the switch is 192.168.13.xxx. Users may switch to their own subnet by
reconfiguring the switch’s network startup.
This is detailed in the document: Manual_How_To_Change_A_TLX_Matrix_Switch’s_IP_Address
The TLX160 uses several network ports for control and status. Port 17567 accepts commands to control the switch.
The command API is described in the document: Manual_TLX_Matrix_Switch_ASCII_API_V5 There are other ports that can be read to access system configuration and operating data. The actual
data format varies by model and is described in the following sections. There are five blocks of data available for reading.
These ports are documented in: Manual_TLX_Matrix_Switch_Interfaces
1. Switch connection status (broadcast over port 17564 every few seconds)
The primary CPU IP address
First port number in this block
Last port number in this block
'N' port number values
2. Port settings (UDP port 17565, matrix switch localhost only)
Port output level value
Port input enable status
Input port number (big-endian format)
3. Hardware sensor status (TCP port 17566)
Reserved for future use.
4. Inventory and Power Supply Status (TCP port 17600)
Card Inventory
Power Supply Status (internal TL use only)
Switch card temperature readings
5. I/O data (TCP ports 17601 through 17320, 1 port per I/O card)
Refer to the document: Manual_TLX_Matrix_Switch_Interfaces
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6. Service Request (LOS) Signaling (UDP port 17560) The TLX160 10G Matrix Switch can broadcast a message over the network when a remote receiver requests attention. When enabled, the receiver will toggle its TX pin, causing a LOS (loss of signal) event to occur at the switch. When detected, the switch broadcasts an 'Attention Request' message over the network. This message contains the IP address of the switch and the port number that detected the request. It is left up to an external system to detect, decode and act upon this request.
32-bits, switch's primary IP address
16-bits, 0 for the Upper (or only) switch chassis, 1 for the Lower switch chassis
16-bits, port number (list starts from 1, not 0)
16-bits, key code in bits 0 – 7, 0x00 and 0xff are ignored
SNMP SUPPORT
The switch can be monitored via SNMP Simple Network Management Protocol (supports version V2c
and V3 USM). Please call our technical support staff at 1-203-647-8700 for downloadable MIB Management Information Base definition files.
There are certain entries in the SNMP configuration file (/etc/snmp/snmpd.conf) that users may wish to modify:
syslocation Text to aid in locating the unit
syscontact Name/ Phone/ Email address of a contact
trap2sink IP address/ Name of a system to receive SNMP traps
The default name used by trap2sink is 'snmp.trap' and is defined in the file /etc/hosts as pointing to
127.0.0.1. The easiest method to change the trap address is to modify the /etc/hosts entry and not change the trap2sink setting in the configuration file. Users may have multiple trap2sink entries in the configuration file to specify multiple trap destinations.
Descriptions of the switch’s SNMP traps may be found in the document:
Manual_TLX_Matrix_Switch_SNMP_Traps
NTP SUPPORT
NTP, or Network Time Protocol, is used to keep the internal clock on the switch set to the correct time. By enabling this service, users keep the switch’s clock synchronized to an external time reference.
To use the service users must have a time server running on their network or allow the switch to access a public time server. NTP configuration is contained in the file /etc/ntp.conf
By default, NTP is configured to use a time server at ‘timeserver1’. This is defined in /etc/hosts as 192.168.13.9.
Details about NTP configuration may be found at:
http://tldp.org/LDP/sag/html/basic-ntp-config.html
SYSTEM LOG FILES SUPPORT
The switch records system events into files located in the directory /var/log/. If you wish to preserve log files, you may redirect the logs to another system(s). This is a standard feature of Linux's rsyslogd program. Redirection is enabled by entries in rsyslog configuration files that are in
/etc/rsyslog.d/00-remote.conf
The default configuration has rsyslog sending (UDP) log messages to a system named
‘remotelogger1’. This name is defined in the file /etc/hosts and is defined as 192.168.13.9.
Details about syslog configuration file entries may be found at: http://www.rsyslog.com/doc/
SERIAL/RS-232 INTERFACES
The TLX160 Controller Card has two RS-232 serial ports. One is for the Linux command line interface
(labeled CONSOLE), and the other is for the Matrix Switch's ASCII command interface (labeled RS-232).
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If a Secondary Controller Card is installed, then its Linux console port is active. However, only the RS­232 port on the active Controller Card will function.
Linux Command Console (Console)
Baud Rate: 115200
Data Bits: 8
Parity: none
Stop Bits: 1
Flow Control: none
DB9 DCE
A straight cable is needed to connect to a PC (not a null-modem).
ASCII API (RS-232)
Baud Rate: 9600
Data Bits: 8
Parity: none
Stop Bits: 1
Flow Control: XON/XOFF (Software)
DB9 DCE
A straight cable is needed to connect to a PC (not a null-modem).
TLX160 TECHNICAL SPECIFICATIONS
Chassis
Dimensions:
TLX160 Chassis
Rack Size: EIA 19.00" (482.6 mm) Height: 9 RU-15.75” (400.0 mm) Depth: 14.00" (355.6 mm) including PS handles: 15.75” (400.0 mm) Width: 17.49" (444.2 mm) Tolerance: ± .039"; (.991 mm)
Weight (Matrix Switch - all fiber): 49.0 lbs. (22.23 kg) Shipping Weight: 155 lbs. (70.31 kg)
Weight (each Fiber I/O Card): 1.45 lbs. (0.659 kg) Weight (each CATx I/O Card): 2.40 lbs. (1.089 kg)
Max. No. Ports
160 fiber or 160 CATx
Operating Temp
and Humidity
0° to 50°C (32° to 122 °F), 5% to 95% RH, non-condensing
Power
Requirements
AC Input: 100-240VAC, 50-60 Hz Universal AC Power Supply
Power
Consumption
~500 Watts, fully loaded (Fiber) ~1050 Watts, fully loaded (CATx)
Compliance
Approvals for US, Canada, and European Union
Warranty
1 Year from date of shipment. Extended warranties available.
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Section 2: Set-Up & Installation
Contents
When you receive your Thinklogical® TLX160 KVM Matrix Switch, you should find the following items in the quantities specified in your order:
TLX160 Chassis (includes 2 Power Modules)
Controller Card(s) 1 or 2
Input/Output Card(s) 1 to 16
Power Cords – PWR-000056-R (International connections may differ) – Qty 2
Product Manual CD
Product Quick Start Guide
Unpacking the TLX160
The TLX160 Matrix Switch is designed to be mounted in a standard EIA 19” rack. All physical
connections to the product use industry-standard connectors. Non-supplied cables that may be needed are commercially available. All connections are found on the rear of the unit.
BEFORE STARTING ANY PROCEDURE, IT IS RECOMMENDED
THAT YOU READ THE INSTRUCTIONS THOROUGHLY!
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Step 1 Carefully remove the TLX160 from its shipping package and inspect it to make certain that it
is in good condition.
Step 2 Ensure that all the SFP modules are sealed with a removable dust plug. Step 3 Verify that the power supply modules are fully seated in the chassis and that the
locking latch is secure.
Step 4 When the device has been inspected and found to be in suitable condition, the installation
process can begin.
Connecting to the TLX160
Thinklogical’s line of TLX Extenders come in both fiber-optic cable and CATx cable versions.
Thinklogical’s proprietary multiplexing technology combines video, audio and peripheral data on a single data stream for up to 80km over a single fiber or up to 100m over a single CATx cable.
TLX Matrix Switches are compatible with the following Thinklogical® products:
Single & Multi-Mode TLX 10G KVM and Video Extenders (10G to 10G only)
Single & Multi-Mode Velocity 6G KVM and Video Extenders (6G to 6G only)
SDI Xtreme 3G+ Extenders
Configurator / Hot-Key Manager / System Management Interface
Standard VX Matrix Switch ASCII Interface (via RS-232 port or via Network port)
Standard VX Matrix Switch IP Address Configuration Procedure
Standard VX Matrix Switch SNMP Traps
Ethernet Control
If the TLX160 Matrix Switch is to be controlled via Ethernet, it will require a static IP address. This value can be set via the DIP switch located on the switch’s backplane. The front door panel must be removed to access the DIP Switch. The factory default setting is: 192.168.13.15 (00000000).
TLX160 DIP Switch Settings
The simplest network connection is an isolated network with only the TLX160, the control server, and any control clients, using static IP addresses. The TLX160 can be set to any of the above settings. The
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Control Server must be at 192.168.13.9, and the Control Clients can then be set to any other addresses in the 192.168.13.X subnet.
If static IP addresses for the control server and its clients are not possible, then the control server will require two (2) network interfaces, with one interface set to the static address 192.168.13.9 and dedicated to the TLX160 KVM Matrix Switch(s), while the other network interface can be configured as required by the facility's network administrator
External Control CPU Minimum Requirements
The External Control CPU must meet the following minimum requirements (including requirements for using Thinklogical’s System Management Portfolio):
System Management Interface package requires Debian 32 or 64 bit.
Configurator and Hot Key Manager run on Linux (RedHat 32 & 64 bit,
Debian 32 & 64 bit or Windows XP, 7, and 8).
RAM (minimum): Linux: 1GB Windows: 4GB OSX: 4GB
VIDEO: Works with all video adapters. (Not required if the computer is used as a headless server.)
KEYBOARD/MOUSE: Works with any keyboard/mouse/touchpad. (Not required if the computer is
used as a headless server.)
NETWORK: One port minimum, although two ports are recommended for security considerations.
DISK SPACE: Thinklogical programs typically use less than 40 MB.
SERIAL PORT: 1 optional RS-232 serial port (Crestron/AMX serial access)
Pluggable SFP+ Modules
Each Input and Output card contains rows of SFP+ modules that serve as the fiber-optic couplers for the fiber cables to and from the Thinklogical transmitter and receiver extenders. Individual cards can be removed for easy access to the SFP+ modules.
The SFP+ Optical Module is an 8Gbs Short-Wavelength Transceiver designed for use in bi-directional Fiber Optic Channel links. The modules have LC-type connectors, are hot-pluggable and operate on 3.3VDC.
Always use dust caps to protect against dust and damage when a fiber optic connector is not attached to its coupling device (fiber optic equipment, bulkheads, etc.). All Thinklogical Matrix Switch SFPs are fully populated with dust plugs upon shipment.
Note: It is good practice to immediately install dust plugs in unused SFP modules and on
the ferrules of unconnected fiber-optic cables.
Each fiber-optic TLX160 I/O Card has either 10 SFP+ Modules, each mounted within a grounded
metal enclosure. Each SFP is locked into its enclosure with a built-in latch handle that can be opened for removal or locked for installation (right).
The latch handle spans the two LC ports. Arrows printed on the handle indicate which port is an INPUT ( ) and which is an OUTPUT ( ).
SFP+ Latch Closed
SFP+ Latch Open
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LC-Type Fiber Optic Cable
Installing Fiber Optic Cable: The TLX160
switching matrix connects any SFP’s optical output port (Transmit) to any other SFP’s optical
input port (Receive).
OPTICAL OUTPUT PORT (Transmit)
OPTICAL INPUT PORT (Receive)
Requirements: Thinklogical recommends SX+ Laser Enhanced (50µm) fiber with LC-type connectors
for your TLX160 KVM Matrix Switch and Velocity Extension System. Multi-mode fiber can extend up to a maximum of 400m and Single-mode fiber can extend up to 80km.
T R T R
LC LC
◄TransmitReceive
Handling Fiber Optic Cable: Unlike copper cabling, fiber optic cable requires special handling.
A small speck of dust or a scratch to the ferrule tip (the end of the connector) can attenuate the optical signal, rendering the cable inoperable.
Warning! The ends of the connectors
(the ferrule) should never come in contact with any foreign object, including fingertips. Always install a dust cap immediately on the ferrule of any unused fiber to protect the tip.
Dust cap installed on the ferrule.
Warning! Minimum bend diameter
must be no less than 3”. Be careful not to kink or pinch the fiber when using ties.
3"
CATx Cables
There are currently several versions of CATx (category 5/5e/6/6a/etc.) cables with RJ-45 connectors on the market. Thinklogical recommends CAT6a 23 AWG Solid, Shielded and foiled (S/FTP- Shielded/
Foiled Twisted Pair) Cabling for TLX applications, which can operate over channel lengths of up to 100 meters. Assume a 30% derating for 26 AWG CAT6a cabling.
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TLX Extender Fiber-Optic Cable Configurations
SINGLE VIDEO MODULES
DUAL VIDEO MODULES
Note: On Dual Video models, SFPs 1 & 2 are Video 1 and SFPs 3 & 4 are Video 2.
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TLX CATx Extender Cable Configurations
There are currently several versions of CATx (category 5/5a/6/6a/etc.) cables on the market.
Thinklogical recommends using a minimum of CAT6 for your TLX KVM Matrix Switch and Extension System (CAT6a 23 AWG recommended). All cables CAT6 or higher can extend up to a
maximum of 100m.
Note: On Dual Video models, Ports 1 & 2 are Video 1 and Ports 3 & 4 are Video 2.
SINGLE VIDEO
DUAL VIDEO
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Routing Thinklogical Extenders through the TLX160
Comprised of a fiber-in, fiber-out Matrix Switch and fiber-optic or CATx Transmitter and Receiver Extenders, this complete system provides transparent and secure routing, switching and extension of
video and high-speed data peripherals to remote destinations with ease.
Connecting to the Receiver
The Velocity Receiver serves as the Destination (desktops, theaters, conference rooms, editing
suites, control consoles, video walls, etc). Depending on your configuration, your KMASS devices (audio, keyboard, mouse, etc.) are connected to the Receiver first, using standard cables. Power can then be applied to the unit. The Receiver then connects to the TLX160 using fiber-optic cable (Multi-mode fiber for distances up to 400m; Single-mode fiber for distances beyond 400m).
Connecting to the Transmitter
The Transmitter serves as the Source (computer and video entities). If the source includes a
workstation, depending on your configuration, your local KMASS devices (audio, keyboard, mouse, etc.) should be connected first. The video sources (e.g. computers, tape decks, etc.) are connected next, followed by any local video devices. Power can then be applied to the unit. The Transmitter connects to the TLX160 Transmitter ports using fiber-optic cables (Multi-mode fiber for distances up to 400m; Single­mode fiber for distances beyond 400m).
TLX160 Matrix Switch Transmit
/ Receive Concept - Fiber
TLX160 Matrix Switch Transmit / Receive Concept - CATx
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Routing Thinklogical® TLX Extenders through the TLX160
Connecting to a Control CPU
The TLX160 is controlled via a dedicated external Control CPU. This allows for customization as well as ease of control and administration. Access is provided via a network connection or serial RS-232 port.
Note: The Control CPU (Computer) is supplied separately.
The network and serial RS-232 connection both use the same low-level ASCII API syntax. This command syntax is defined in the document: Manual_TLX_Matrix_Switch_ASCII_API_V5. Each line contains only one command and must end with a carriage return (CR) and line feed (LF), or just a line feed (LF). The characters are not echoed.
The serial port is configured for 9600 baud, 1 stop bit, no parity, and no flow control. The network interface listens on TCP (Transmission Control Protocol) port 17567. It accepts the same commands as the serial interface. You may use telnet to manually open a connection and control the TLX Matrix Switch using port 17567.
Third-party controllers will control the Matrix Switch by connecting to either the serial or network port. Using the network is the only means to take advantage of our automatic fail-over facility.
Thinklogical offers a web-based control program called 'Configurator'. This program is described in greater detail in the document: Manual_System_Management_Portfolio , available on the Thinklogical web site.
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Linux Command Console (Console)
Baud Rate: 115200
Data Bits: 8
Parity: none
Stop Bits: 1
Flow Control: none
DB9 DCE
A straight (NOT a null-modem) cable is needed to connect to a PC.
ASCII API (RS-232) Settings
Baud Rate: 9600
Data Bits: 8
Parity: none
Stop Bits: 1
Flow Control: XON/XOFF (Software)
DB9 DCE
A straight (NOT a null-modem) cable is needed to connect to a PC
Firmware
On Screen Display (OSD) - Firmware Option
The optional Configurator can be accessed and controlled via an OSD (On-Screen Display) technology. The Configurator software can be installed on a designated out-of-band (OOB) PC which users can access from a workstation. A preconfigured hot-key sequence will deliver the Configurator GUI straight
to the user’s desktop monitor. The user can then select the defined sources and destinations that they
wish to connect. While a user is making the connections, they have exclusive use of the OOB PC. Once they have completed their connections, the OOB PC becomes available for the next user. The OOB PC that has the Configurator loaded on it has a built-in timeout function. Therefore, the PC should not be taken out of service for an extended period. The timeouts can be set in increments of one second. Typical timeouts are in the order of 10 seconds.
Upgrades
See APPENDIX C: FPGA Program Code Update Procedure, pg. 33 and APPENDIX D: FPGA Download Installation Procedure on pg. 34.
Firmware upgrades are available through Thinklogical®. For technical assistance, please call us at
1-203-647-8700.
Order of Installation Events
Please refer to the Quick Start Guide included with your products for detailed instructions. The TLX160 Quick Start Guides are also available in Appendix A (Fiber) on pg. 31 & Appendix B (CATx) on pg. 32).
Note: If mounting the chassis in a rack, insure that air flow to the fans is not restricted
(minimum 2” of free space on all sides). Note: If any of the sensors detect an over temperature condition, power will be removed
from all sensitive components and the system will shut down.
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How to Remove and Replace Modules
BEFORE STARTING ANY PROCEDURE, IT IS RECOMMENDED
THAT YOU READ THE INSTRUCTIONS THOROUGHLY!
How to Remove and Replace an Input / Output Card
Note: No shutdown is required prior to installing/replacing Input/Output Cards.
Step 1 Turn the card’s two thumbscrews counterclockwise until they disengage from the chassis. Pull
the card straight out using both handles.
Warning! Do not pull on the thumbscrews when removing the module – damage may
occur! Use the handles!
Step 2 Hold the replacement module by the handles and place it into the slot vertically with the
POWER LED on top. The card should slide freely until it reaches the backplane connector. Use just enough force to firmly engage the card with the mating connector.
Warning! If the module does not slide into the connector, do not force it! Damage may
occur. Remove the card and start over.
Step 3 Hand-tighten the thumbscrews. Do not tighten the thumbscrews with a screwdriver.
How to Remove and Replace a Fan Tray
The TLX160 uses three DC fans to move air vertically through the enclosure. Be sure to not block the air vents on the front of the unit and below the card cage on the rear panel. Leave at least 2” of space on both sides
Note: Leave adequate ventilation space on both sides of the units (2” minimum), especially
if devices are being stacked above or below the TLX160 KVM Matrix Switch.
Note: No shutdown is required prior to replacing the Fan Tray.
Step 1 Turn the four thumbscrews counter-clockwise until they
disengage from the chassis.
Step 2 Pull the Fan Tray module straight out using the two
handles on either side.
Step 3 Place the new tray so that the alarm is toward the
left. Hold the Fan Tray by the handles and slide the aluminum housing into the card guides until it reaches the backplane connector. At this point, use just enough force to firmly engage the tray with the mating connector.
Warning! If the tray does not slide into the connector, do not force it! Damage may occur.
Remove the tray and start over.
Warning! Do not operate the unit without a Fan Tray installed.
Step 4 Hand-tighten the thumbscrews. Do not tighten the thumbscrews with a screwdriver.
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How to Remove and Replace a Power Supply Module
Each Power Module is universal input 120-240VAC, 50-60Hz. Use the proper power cords for your region. (Two PWR-000056-R power cords are supplied with the unit).
Warning! Disconnect the power cord before proceeding!
Note: If only ONE power supply is installed, shutdown IS required. If TWO power supplies are installed and only one is being replaced, shutdown IS NOT required.
The Power Modules are universal input 120-240VAC 50-60Hz. Use the proper power cords for your region (PWR-000056-R, supplied with the unit). Although the TLX160 functions properly with one Power
Module, it is recommended that the Primary and Secondary be connected to two independent power sources for redundancy.
Step 1 Lift the green latch tab. Step 2 While holding the tab up, pull the Power Module straight out of
the chassis by the handle.
Step 3 Insert the new Power Module into the chassis and slide it in
until it reaches the backplane connector. At this point, use just enough force to firmly engage the module with the rear mating connector.
Warning! If the module does not slide easily into the connector, do not force it! Damage
may occur. Remove the module, reseat it, and start over.
How to Safely Remove an Active Controller Card or Shut Down the System
During normal, non-maintenance operation, the Primary Control Card should always be the Active controller for the system. However, there may be times when other conditions temporarily exist, such
as during maintenance, updates, repairs, etc. Although the system will run normally on the Secondary Control Card, not having a second card
eliminates the fail-over protection afforded by a redundant, two-card system. The following methods allow the safe removal of one or both Control Cards.
Note: During normal operation, the Primary Control Card should always be the active controller for the system.
During normal operation the Primary or Secondary Controller can be managed via the console port or over an SSH connection.
The PWROFF Command
Typing pwroff at the command line prompt, from either the Primary or the Secondary Control Card, will halt BOTH Control Cards and turn off the power to all the I/O card slots in the system.
The Controller Cards’ 3.3V stand-by voltage remains on, even after issuing a pwroff.
For a complete system shut-down, remove the AC power cord(s) from the Matrix Switch or from
the AC source.
In addition to the PWROFF command, the system can be safely shut down by pressing the HALT buttons.
The HALT Button
Each Controller Card has a HALT button for controlled shut-down. (See pg. 7 for specific operation of one or both HALT buttons.)
Note: Re-inserting the Primary Control Card restores the system back to running on the Primary Control Card. Insure that the LAN connection to the card is restored promptly.
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Ordering Information
Part numbers or the various components of the TLX160 Matrix Switch are as follows:
TLX160 Matrix Switch
TLX-MSC-000160 TLX160 Matrix Switch Chassis, 2 Power Supplies, 1 Controller, up to 16 I/O Cards
TLX160 Matrix Switch Data Input/Output Modules
TLX-MSD-M00010 TLX160 Matrix Switch Data Input/Output Card, 10 Multi-Mode Fiber Ports, 10G TLX-MSD-S00010 TLX160 Matrix Switch Data Input/Output Card, 10 Single-Mode Fiber Ports, 10G TLX-MSD-MV0010 TLX160 Matrix Switch Data Input/Output Card, 10 Multi-Mode Fiber Ports, 6G TLX-MSD-SV0010 TLX160 Matrix Switch Data Input/Output Card, 10 Single-Mode Fiber Ports, 6G TLX-MSD-000010 TLX160 Matrix Switch Data Input/Output Card, unpopulated (for up to 10 Multi- or
Single-Mode SFP+)
TLX-MSD-C00010 TLX160 Matrix Switch Data Input/Output Card, 10 CATx Ports
TLX160 Matrix Switch Spare Modules
TLX-MSM-C00160 TLX160 Matrix Switch Module, Controller Card TLX-MSM-F00160 TLX160 Matrix Switch Module, Fan Tray TLX-MSM-P00160 TLX160 Matrix Switch Module, Power Supply
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Section 3: Regulatory & Safety Requirements
Symbols found on the product
Markings and labels on the product follow industry-standard conventions. Regulatory markings found on the products comply with domestic and many international requirements.
Regulatory Compliance
Thinklogical’s® products are designed and made in the U.S.A. These products have been tested
by a certified testing laboratory and found to be compliant with the following standards (both domestic USA and many international locations):
North America
Safety
ANSI/UL 60950-1:2007/03/27 Ed:2 Rev:2011/12/19 CSA C22.2#60950-1: 2007/03/27 Ed: 2 (R2012)
LASER Safety
CDRH 21 CFR 1040.10 Class 1 LASER Product Canadian Radiation Emitting Devices Act, REDR C1370 IEC 60825:2001 Parts 1 and 2 Class 1 LASER Product
Electromagnetic Interference
FCC 47CFR Part 15 Subpart B: 2016 Class A Industry Canada ICES-003: 2016
Australia & New Zealand
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.
European Union Declaration of Conformity
Manufacturer’s Name & Address: Thinklogical, A BELDEN BRAND
100 Washington Street Milford, Connecticut 06460 USA
Thinklogical’s products comply with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU, the WEEE Directive
2012/19/EU and carry the marking accordingly.
Standards with Which Our Products Comply
Safety
IEC 60950-1:2005 (Second Edition) + Am 1:2009 + Am 2:2013
Electromagnetic Emissions
CENELEC EN 55022:2010 +AC:2011
Electromagnetic Immunity
CENELEC EN 55024:2010 +A1:2015 CENELEC EN 55032:2015 EN61000-3-2/: 2000 Harmonics EN61000-3-3: 2008 Flicker
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EN 61000-4-2:2009 Electro-Static Discharge Test EN 61000-4-3:2006, A1:2008, A2:2010 Radiated Immunity Field Test EN 61000-4-4:2004 Electrical Fast Transient Test EN 61000-4-5:2006 Power Supply Surge Test EN 61000-4-6:2009 Conducted Immunity Test EN61000-4-11: 2004 Voltage Dips & Interrupts Test
Supplementary Information
The following statements may be appropriate for certain geographical regions and might not apply to your location.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigencies du Règlement sur le matérial brouilleur du Canada.
Warning! This is a Class A product. In a domestic environment, this product may
cause radio interference, in which case the user may be required to take corrective
measures.
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications in which case the user may be required to take adequate corrective measures at their own expense.
Note: This Class A digital apparatus complies with Canadian ICES-003 and has
been verified as being compliant within the Class A limits of the FCC Radio Frequency Device Rules (FCC Title 47, Part 15, Subpart B CLASS A), measured to CISPR 22: 1993 limits and methods of measurement of Radio Disturbance Characteristics of Information Technology Equipment.
Note:
The user may notice degraded audio performance in the presence of
electro-magnetic fields
.
Product Serial Number
Thinklogical products have a unique serial number, which includes a date-code, printed on an adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2 digits for the year, plus at least four digits for a unique unit number. For example:
05-170129 indicates the unit was built in the 5th month of 2017, and is unit number 129.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and methods. All wiring connections to the customer equipment are designed to minimize
proprietary or customized connectors and cabling. Power connections are made with regionally appropriate power cords and approved methods.
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Section 4: Thinklogical Support
How to Contact Us
Customer Support
Thinklogical® is an engineering company and we will always do our best to ensure that you receive any assistance you need directly from our most knowledgeable engineers.
We believe that the first line of support comes from the design
engineers that developed each particular product.
Therefore, your questions or issues will be handled promptly by our in-house engineers who are most familiar with your products. We won’t be satisfied until you are satisfied.
Thank you for choosing Thinklogical® products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website at www.thinklogical.com for current products, support documents and useful information about all the products and services we offer, including technical specification sheets, quick-start guides and product manuals (for viewing online or for download).
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you do
not have the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do our best to respond to your email inquiries promptly. Please use the following email addresses:
info@thinklogical.com – Information on Thinklogical and our products. sales@thinklogical.com – Sales Department - orders, questions or issues. support@thinklogical.com – Product support, technical issues or questions, product
repairs and request for Return Authorization.
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Telephone
Thinklogical Operator 1-203-647-8700 Product & Customer Support: 1-203-647-8798 US Commercial & Canada Sales: 1-203-647-8715 US Federal Government Sales: 1-203-647-8716 Toll Free in the Continental US: 1-800-291-3211 International Sales (Europe, Middle East, Africa): 1-203-647-8704 International Sales (Asia Pacific, Central & Latin America): 1-203-647-8734
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from
8:30am to 5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone
number when you call. If leaving a voice message, please provide a preferred time to call back so we may reach you at
your convenience. Our switchboard attendant will direct your call during regular business hours. We have an
automated attendant answering our main telephone switchboard after regular business hours and holidays. Please leave voice messages for individuals at any time.
Fax
Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on your cover sheet and provide return contact information.
Product Support
Thinklogical’s support personnel are available Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. If your application requires assistance at some time outside of our
normal business hours, please contact us beforehand and we will have someone available to assist you.
Warranty
Thinklogical warrants this product against defects in materials and workmanship for a period of one year from the date of delivery. Thinklogical and its suppliers disclaim any and all other warranties.
Note: Thinklogical products carry a one-year warranty, with longer term available at
time of purchase on most products. Please refer to your product invoice for your
products Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (USA).
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Return Authorization
If you need to return your Thinklogical® product to us for any reason, please get a
Return Merchandise Authorization Number (RMA#)
from Thinklogical’s Product Support Department (1-203-647-8700) before sending the unit in.
In the event you must return a product to Thinklogical directly, please contact Customer Support at 1-800-291-3211 or 1-203-647-8700. Customer Support will ask you to describe the problem and will issue you a Return Merchandise Authorization number (RMA#). Pack the device in its original box, if possible, and return it with the RMA# printed on the outside of the box.
Note: DO NOT return a product to Thinklogical without a Return Merchandise
Authorization.
Our Addresses
If you have any product issues or questions or need technical assistance with your Thinklogical system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help. If you need to write us or return a product, please use the following address: Return address for products with Return Merchandise Authorization: Thinklogical, A BELDEN BRAND
Attn: RMA# 100 Washington Street
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Appendix A: TLX160 FIBER QUICK START GUIDE
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Appendix B: TLX160 CATx QUICK START GUIDE
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Appendix C: FPGA Program Code Update Procedure
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Appendix D: FPGA Download Installation Procedure
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TLX160 Matrix Switch Product Manual thinklogical Rev. E, February, 2018
Appendix E: Secure Applications
Note: CATx Matrix Switching applications do not offer an EAL4 rated level of security. CATx is not available with the TLX80.
TLX Matrix Switch Control
When used in a secure application, the fiber-optic Matrix Switch and External Computer (server) used to manage the system must be in a physically secure environment to which only trusted administrators have access. Similarly, the server used to manage the Matrix Switch must be physically protected and have suitable identification/authentication mechanisms to ensure that only trusted administrators have access.
Thinklogical’s TLX, VX and MX Matrix Switches use two methods for secure routing. One is known as Restricted Switching and the other is known as Partitioning. These methods can be deployed singularly or jointly, depending on security requirements.
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Restricted Switching
Restricted Switching provides multiple levels of security classification domains on the same Matrix Switch. Each destination must ensure that no unauthorized content is displayed or accessed,
therefore, every input and output must be prioritized. Priorities can range from 1 to the total number of ports in the Matrix Switch. An output can connect to an input with a priority greater than, or equal to, its own. Thus, a priority level of 1 on an output can connect to any input (priority 1, 2, 3…).
The user must provide a table defining the priorities for each input and output of the switch matrix. This table is in the form of a comma separated value (csv) file. This file contains the values in three columns: Port Direction (i=input, o=output), Port Number and Port Priority. For example:
I/O Number Priority "i", 1, 1 "i", 2, 2 "i", 3, 3 "i", 4, 1 "i", 5, 3 "o", 1, 1 "o", 2, 3 "o", 3, 2 "o" 4, 4 "o", 5, 1
Output 1 can connect to ports 1-5. Output 2 can connect to ports 3 and 5. Output 3 can connect to ports 2, 3, and 5. Output 4 cannot connect to any ports. Output 5 can connect to ports 1-5.
Note that Port Direction (i or o) is in quotes and that the table must use only the following ASCII printable characters:
Double quotes character code = 34 (") Lower case i character code = 105 (i) Lower case o character code = 111 (o) Comma character code = 44 (,) Carriage Return character code = 13 (CR) Line Feed character code = 10 (LF)
The Restricted Switching Table files for the TLX160 Switch are stored in the on-board Controller at: var/local/router/restrict/upstream.csv
At system power up, after initial boot-up, the Primary Control Card will only evaluate its Restricted Switching Table (upstream.csv file) once upon becoming active. The Secondary Control Card will NOT evaluate its Restricted Switching Table (upstream.csv file) at initial boot-up but rather when a switchover occurs from Primary to Secondary Active. If an upstream.csv file is found, a log entry to the
deamon.log file will be made indicating “Restricted Switching ENABLED”. If no file is found, then a log entry of “Restricted Switching DISABLED” is made.
Note: The inactive Secondary Control Card will not verify its Restricted Switching Table (csv file) and, as a result, will not log error messages with current time stamp entries until it becomes active.
Also, any errors that occur during the Restricted Switching Table evaluation process will be logged as “error” with a field and line invalid identifier. The daemon.log file will be at the following location on the control card: /var/log/daemon.log.
Note: For access to the daemon.log file via SSH, refer to “THE NETWORK INTERFACES” section of this manual (pg. 8) for correct IP addresses of control cards when in Primary Active or Secondary Active mode.
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To verify the system restrict policy, Thinklogical recommends the following:
1) Review the daemon.log file on the active Control Card and correct any errors in the Restricted Switching Table before implementing multiple levels of security classification domains on the same Matrix Switch.
2) Fully test the Restricted Switching on the active Primary Control Card before implementing multiple levels of security classification domains on the same Matrix Switch.
3) In a redundant system, make the Secondary Control Card active by disconnecting the LAN cable from the Primary Control Cards LAN port. The Secondary Control Card, upon becoming active, will evaluate its Restricted Switching Table. Check the daemon.log file on the Secondary Control Card for any errors in the Restricted Switching Table and correct them before implementing multiple levels of security classification domains on the same Matrix Switch using the Secondary Control Card.
4) Fully test the Secondary Control Card’s Restricted Switching before implementing multiple levels of security classification domains on the same Matrix Switch.
There are cases where updates to the Restricted Switching Table must be made in an active system. When an update is made to the table, the Controller will not evaluate the updated table until the
following procedures are followed:
When updates are made to the Restricted Switching Table in a non-redundant system, Thinklogical recommends the following:
(This procedure will be disruptive to system connections)
1) Update the Restricted Switching Table of the Primary Control Card.
2) Take the Primary Control Card out of service by following guidelines in the “Safely Remove an Active Control Card” section of this document (pg. 24).
When updates are made to the Restricted Switching Table in a redundant system, Thinklogical recommends the following: (This procedure will NOT be disruptive to system connections)
1) Update the Restricted Switching Table of the inactive Secondary Control Card.
2) Take the Primary Control Card out of service by following guidelines in the “Safely Remove an Active Control Card” section of this document (pg. 24). This will cause the Secondary Control Card to become active and evaluate its Restricted Switching Table.
3) Update the Restricted Switching Table of the inactive Primary Control Card with the same table used for the Secondary Control Card.
4) Extract and re-insert the Primary Control Card back into the chassis to cause the system to make the Primary Control Card the active controller and begin using the updated Restrict Switching Table. Insure that the LAN connection to the Primary Control Card is restored promptly.
Note: When using a Secondary Controller configuration, both controllers must have the same Restricted Switching Table file(s) to maintain the security of the system.
Restricted switching is disabled when Restricted Switching Table files are removed. By default,
when there are no Restricted Switching Table files, all input and output ports will have a priority of 1. All Switches are shipped without Restricted Switching Table files stored on the Control Card and therefore do not restrict any connection.
Note: If an unintended power loss occurs directly after modification or deletion of the ‘upstream.csv’ file, the changes may not take effect. Users should always execute the
sync command after deleting or modifying the ‘upstream.csv’ to ensure intended changes
occur.
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Restricted Switching with TLX, VX and MX Matrix Switches
Restricted Switching Priority Scheme
The following example shows a priority scheme for four levels of security managed by one TLX Matrix Switch:
Restricted switching is configured via firmware loaded into the Matrix Switch. The configuration file for this scenario will appear like the table at right.
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Partitioning
Partitions allow TLX, VX and MX fiber-optic Matrix Switch sources and destinations to be segregated. Therefore, destination work stations will only receive signals that are transmitted from
source computers in the same partition. In addition, it is impossible for a source computer to be inadvertently routed outside of its designated partition as the signals will not be transmitted.
The user must provide a table defining the partitions. This table is in the form of a comma separated value (CSV) file located in /var/local/router/partition. This file contains the port number and the partitions to which it belongs.
Example: VX80 Switch with four distinct partitions:
Four partitions set up for secure routing and extension applications. Signals are only capable of
transmitting and receiving within a single partition and not across partitions
The maximum number of partitions is the number of ports that make up the Switch (12, 24, 80, 160, 320,
640). A VX80 Switch can be configured with up to 80 partitions, a VX160 up to 160, and so forth. There are also overlapping partition configurations.
EXAMPLE: A VX80 with four partitions
The following example shows a VX80 Switch with an overlapping partition (Ports 5-10 are accessible to both partitions 2 and 3):
The Partition Table files for the TLX160 are stored in the on-board Controller at: var/local/router/partition/upstream.csv
At system power up, upon becoming active after the initial boot-up, the Primary Control Card will only evaluate its Partition Table (upstream.csv file) once. The Secondary Control Card will NOT evaluate its Partition Table (upstream.csv file) at initial boot-up, but rather when a switchover occurs from Primary to
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Secondary Active. If an upstream.csv file is found, a log entry to the deamon.log file is made indicating “Partition ENABLED”. If no file is found, then a log entry of “Partition DISABLED” is made,
Note: The inactive Secondary Control Card will not verify its Partition Table (csv file), and as a result, not log error messages with current time-stamp entries until it becomes active.
Also, any errors that occur during the Partition Table evaluation process will be logged as “error” with a
field and line invalid identifier. The daemon.log file will be at the following location on the control card: /var/log/daemon.log
Note: For access to the daemon.log file via SSH, refer to “THE NETWORK INTERFACES” section of this manual (pg. 8) for correct IP addresses of control cards when in Primary Active or Secondary Active mode.
To verify the system partition policy, Thinklogical recommends the following:
1) Review the daemon.log file on the active control card and correct any errors in the Partition Table before implementing multiple levels of security classification domains on the same Matrix Switch.
2) Fully test the Partitioning on the active Primary Control Card before implementing multiple levels of security classification domains on the same Matrix Switch.
3) In a redundant system, make the Secondary Control Card active by disconnecting the LAN cable from the Primary Control Card’s LAN port. Check the daemon.log file on the Secondary Control Card for any errors in the Partition Table and correct them before implementing multiple levels of security classification domains on the same Matrix Switch using the Secondary Control Card.
4) Fully test the Secondary Control Card’s Partitioning Domains before implementing multiple levels of security classification domains on the same Matrix Switch.
There are cases where updates to the Partition Table need to be made in an active system. When an update is made to the table, the Controller will not evaluate the updated table until the procedures outlined below are followed.
When updates are made to the Partition Table in a non-redundant system, Thinklogical recommends the following (This procedure will be disruptive to system connections):
1) Update the Partition Table of the Primary Control Card.
2) Take the Primary Control Card out of service by following guidelines in the “Safely Remove an Active Control Card” section of this document (pg. 24).
When updates are made to the Partition Table in a redundant system, Thinklogical recommends the following (This procedure will NOT be disruptive to system connections):
1) Update the Partition Table of the inactive Secondary Control Card.
2) Take the Primary Control Card out of service by following guidelines in the “Safely Remove an Active Control Card” section of this document (pg. 24). This will cause the Secondary Control Card to become active and evaluate its Partition Table.
3) Update the Partition Table of the inactive Primary Control Card with the same table used for the Secondary Control Card.
4) Extract and re-inserted the Primary Control Card back into the chassis to cause the system to make the Primary Control Card the active controller and begin using the updated Partition Table. Insure that the LAN connection to the Primary Control Card is restored promptly.
Note: When using a Secondary Controller configuration, both controllers must have the same Restricted Switching Table file(s) to maintain the security of the system.
Partition switching is disabled when Partition Table files are removed. By default, when there are no Partition Table files, all ports not listed will default to partition 1. All Switches are shipped without Partition Table files stored on the Control Card and therefore do not restrict any connection.
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Administration Access
There are only two methods by which the administrator can access the Switch Controller Configurations:
1. Using the serial console directly connected to the Switch. (It should be noted that, while no
administrator password is required to use the serial console, physical access to the Switch is required. Therefore, the Switch should be stored in a physically secure location to avoid unauthorized access.)
2. Using SSH access
The Switch allows SSH connections to the Switch for management purposes. SSH sessions are authenticated using an encrypted password file.
Password Security
For security purposes, the Switch defaults to using the Message-Digest Algorithm (MD5) and shadow passwords. It is highly recommended that you do not alter these settings. If you select the older Data Encryption Standard (DES) format, passwords will be limited to eight alphanumeric characters (disallowing punctuation and other special characters) with a modest 56-bit level of encryption. The single most important thing you can do to protect the Switch
is create a strong password. Creating Strong Passwords:
The password can contain up to 127 characters and cannot contain a space. MAKE THE PASSWORD AT LEAST EIGHT CHARACTERS LONG. The longer the password,
the more effective it will be. If you are using an MD5 password, it should be approximately 15 characters long. With DES passwords, use the maximum eight-character length.
MIX UPper AnD LowER CASE LETTERS. Passwords are case sensitive, so mixing will multiply the number of possible combinations.
MIX LETTER5 AND NUM8ERS within the password to enhance its strength. INCLUDE NON-ALPHANUMERIC CH@RACTER$. Special characters (& $ % >) and
punctuation marks (? “- !) increase the strength of a password.
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Secure Application Examples
The Diagram on pg. 40 shows the TLX160 Matrix Switch in a secure application. The highly secure components are described as the Red Network and the other, lower security components are described as the Black Network. The Red Network, containing the computers (sources), is shown in a
physically secure environment along with the TLX Matrix Switch, the computer server used to manage the Switch, and the Network Hub. The Network Hub is a dedicated network used only to connect the TLX Switch to the computer server. This dedicated network does not connect to any other components and does not extend beyond the physically secure environment. The dedicated network connection may be replaced by a direct serial connection (RS-232) between the TLX Switch and the computer server.
The TLX Matrix Switch can be configured to prevent accidental connection from the Red Network to the Black Network using the Restricted Switching feature. For example, the
TLX Matrix Switch Network Diagram should be configured with the following csv file:
Direction Number Priority
I 1 2 I 2 2 O 2 2 I 42 2 O 41 2 O 42 2 I 5 1 O 5 1 I 45 1 O 45 1
The following connection rules apply: SOURCE 2 can be connected only to DESTINATION 2 and SOURCE 1 can be connected to both DESTINATION 1 and DESTINATION 2.
Note: The TLX Matrix Switch and the computer server used to manage the Switch must be protected according to the highest security classification of any component in the entire network application.
Note: The optical connections and DESTINATION receiver designated as Red Network must be physically secure.
Note: When using a Secondary Controller configuration, both controllers must have the same Partition Table file(s) to maintain the security of the system.
Note: If an unintended power loss occurs directly after modification or deletion of the ‘upstream.csv’ file, the changes may not take effect. Users should always execute the
sync command after deleting or modifying the ‘upstream.csv’ to ensure intended changes
occur.
The configuration of the TLX Matrix Switch should be reviewed regularly to ensure that it continues to meet organizational security policies concerning:
Changes in the TLX Matrix Switch configurationChanges in the organizational security policyChanges in the threats presented from non-trusted network interfacesChanges in the administration, operation staff or the physical environment of the TLX Matrix Switch
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TLX160 Matrix Switch Secure Application
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