Thinklogical Q-Series User Manual

High Reliability, Rack-Space Saving,
Dual-Link SDI & SDI 3G Extension Solutions
SDI 3G/Dual Link Exchange Module
For use in the Q-4300, Q-2300 & Q-1300 Chassis
®
Thinklogical, LLC®
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Fax: 1-203-783-9949
www.thinklogical.com
Copyright Notice
Copyright © 2014. All rights reserved. Printed in the U.S.A.
Thinklogical® LLC 100 Washington Street Milford, Connecticut 06460 U.S.A. Telephone: 1-203-647-8700
All trademarks and service marks are property of their respective owners.
Subject: Q-Series SDI 3G-Dual Link Exchange Module Product Manual Revision: B, January 2014
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Table of Contents
PREFEACE ................................................................................................................................ 4
Conventions Used in this Manual .................................................................................... 4
1. INTRODUCTION ................................................................................................................... 4
1.1. Product Overview ....................................................................................................... 4
1.2. System Features ......................................................................................................... 5
2. THE Q-SERIES CHASSIS ..................................................................................................... 6
3. TECHNICAL SPECIFICATIONS............................................................................................ 6
3.1. Supported Frame Rate Formats ................................................................................ 6
3.2. General Technical Specifications.............................................................................. 7
4. SDI APPLICATION DIAGRAM .............................................................................................. 7
5. FPGA DOWNLOADS ............................................................................................................ 8
6. REGULATORY & SAFETY COMPLIANCE ........................................................................... 8
6.1. Symbols Found on Our Products .............................................................................. 8
6.2. Regulatory Compliance ............................................................................................ 8
6.2.1. North America .................................................................................................... 8
6.2.2. Australia & New Zealand ................................................................................... 8
6.2.3. European Union ................................................................................................. 9
6.3. Supplementary Information ....................................................................................... 9
6.3.1 Product Serial Number ..................................................................................... 10
7. HOW TO CONTACT US ....................................................................................................... 10
7.1. Customer Support .................................................................................................... 10
Website ............................................................................................................... 10
Email.................................................................................................................... 10
Telephone ........................................................................................................... 10
Fax ....................................................................................................................... 11
7.2. Product Support ....................................................................................................... 11
7.2.1. Warranty ............................................................................................................ 11
7.2.2. Return Authorization ........................................................................................ 11
APPENDIX A: Quick Start Guides .......................................................................................... 13
FPGA Upgrade Procedure .............................................................................................. 13
Quick Start Guide ............................................................................................................ 14
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PREFACE
Conventions Used in this Manual
Throughout this manual you will notice certain conventions that bring your attention to important information. These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point symbol,
as shown here.
A note is meant to call the reader’s attention to helpful information at a point in the text that is relevant to the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is relevant to the subject being discussed.
1. Introduction
1.1. Product Overview
Conveniently convert a dual link SDI signal to a 3G SDI signal over a single-link, or convert one 3G SDI signal to a dual-link signal in a single unit.
The Thinklogical SDI 3G/Dual Link Exchange is a compact broadcast quality, SDI converter. The system allows the user to seamlessly convert a 3G SDI signal to a pair of Dual Link SDI signals, or vice versa, with or without embedded audio and data. All other outputs, HD-SDI and SD-SDI are bypassed to the outputs without conversion. Not only does the SDI 3G/Dual Link Exchange convert video signals in real­time, it also provides the highest quality images for professional audio-visual and broadcast end users.
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The SDI 3G/Dual Link Exchange provides industry leading performance and reliable media conversion for a wide variety of applications. Therefore, it is an ideal solution for Pro A/V, broadcast and corporate studio applications, including video production and editing, sports television production, field production, cross-town fiber links, cross–campus production, pre–fibered venues, courtesy feeds and many more. This compact unit is fully compliant with SMPTE 292, 372M, 424M and 425M levels A & B. Each module can be configured as a stand-alone unit or with up to four modules in a convenient, rack-mount chassis and is compatible with all Thinklogical SDI Xtreme 3G Extension Products.
Typical application using the SDI 3G/Dual Link Exchange with an SDI Loop-out Module and an MX48 Router
1.2. System Features
The following features are available in one, convenient, modular unit:
Converts Dual Link SDI to 3G SDI
Converts 3G SDI to Dual Link SDI
Input and output formats supported: progressive, interlaced, PsF
Supports Closed Captioning and Time Code
Automatic video input detection
3G Outputs are Level A, Level B Selectable
Supports eight channels of embedded audio
SMPTE standards supported: 292, 372M, 424M, 425M levels A & B
Compatible with all Thinklogical SDI Xtreme 3G Extenders
Available in stand-alone or rack-mount chassis configurations
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2. The Q-Series Chassis
Each Q-Series Chassis provides a framework for mounting, powering, upgrading and interfacing with a variety of Thinklogical modules that perform the functions of a KVM, data and video distribution system. Our most diverse chassis, the Q-4300, supports up to 4 modules and features redundant power supplies. Along with the two-module Q-2300, each chassis features an LCD/button interface and provides convenient upgrade ports for the chassis and modules. Fans mounted inside the chassis provide cooling and all modules and power supplies are hot swappable. The Q-4300 and Q-2300 Chassis may be rack or desktop mounted. The stand-alone Q-1300 (one module) is a desktop model. Installable modules also include our DVI, RGB/DVI and SDI lines of extenders.
3. Technical Specifications
3.1. Supported Frame Rate Formats
The SDI 3G/Dual Link Exchange supports Progressive, Interlaced and PsF formats.
FUNCTION SUPPORTED VIDEO STANDARDS FORMATS
HD-SDI SMPTE 292M
Dual-Link HD-SDI SMPTE 372M
3G-SDI SMPTE 424M, 425M, Level A & B
All standard HD-SDI
compatible formats
All 1080 line video formats
compatible with SMPTE 372M
All SMPTE 425M level A & B
compatible formats
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3.2. General Technical Specifications
Power Consumption 10 watts per module
Supply Voltage 100-240 VAC, 47-63 Hz, Universal AC Power Supplies
Height: 1.592” (40.43 mm)
Module Dimensions
Fiber Optic Distances
Depth: 6.366" (161.70 mm) Width: 3.693" (93.80 mm)
(Tolerance: ± .039"; 1 mm) Up to 65 meters with Type OM1
Up to 350 meters with Type OM2 Up to 650 meters with Type OM3 Up to 1000 meters with Type OM4
Operating Temp.
and Humidity
Compliance Approvals for US, Canada and European Union
Warranty 12 months from date of purchase. Extended warranties available.
Ordering Information SDI 3G/Dual Link Exchange, part number D3M-000002
4. SDI Application Diagram
0° to 50° C (32° to 122° F), 5% to 95% RH, non-cond ensing
(Also see the Quick Start Guide on page 14)
Typical SDI 3G/Dual Link Exchange application using an SDIXtreme 3G Extender and an HDX576 Router
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5. FPGA Downloads
Upgrades are available through Thinklogical. For technical assistance, please call us at 1-203-647-8700.
To update a Module’s functionality in a Q-4300 or Q-2300 Chassis, go to the chassis front panel and select Allow FPGA Update under the *System menu and load the update through the front panel USB port using the FPGA Update.
FPGA Download Procedure:
Firmware files and revision numbers are stored in the following:
http://ftp.thinklogical.com/ftp/visualization/updates/
Then select FPGA_firmware.zip The FPGA_Download.exe application & instructions are stored in:
http://ftp.thinklogical.com/ftp/visualization/updates/FPGA_upgrade.zip
(Also see the Q-4300 FPGA Upgrade Procedure, Appendix A, pg. 13)
FPGA Update Preparation:
1. Retrieve the Firmware files/revision numbers and the FPGA_Download application /instructions and place them in an accessible directory in your CPU.
2. Copy the file FPGA_firmware.zip to a local directory and extract to a desired location.
3. Copy the file FPGA_upgrade.zip to a local directory.
4. Open the FPGA_upgrade.zip file and install the application files sent to the card stored in
FPGA_firmware.zip.
6. Regulatory and Safety Compliance
6.1.
Markings and labels on our products follow industry-standard conventions. Regulatory markings found on our products comply with all domestic and many international requirements.
Symbols Found on Our Products
6.2. Regulatory Compliance
Thinklogical Extender products are designed and made in the USA and have been tested by a nationally recognized testing laboratory. Each of our products complies with the following standards (domestic USA and many international locations).
6.2.1. North America
These products comply with the following standards:
Safety
ANSI/UL60950-1: 1st Edition (2003)
CAN/CSA C22.2 No. 60950-1-03
Electromagnetic Interference
FCC CFR47, Part 15, Class A
Industry Canada ICES-003 Issue 2, Revision 1
6.2.2. Australia & New Zealand
This is a Class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take corrective measures.
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6.2.3. European Union
6.2.3.1. Declaration of Conformity Product name
Q-Series SDI 3G/Dual Link Exchange Module This product complies with the requirements of Low Voltage Directive 72/23/EEC and EMC
Directive 89/336/EEC.
6.2.3.2. Standards Compliance
Safety
CENELEC EN 60950-1, 1st Edition (2001)
Electromagnetic Emissions
EN55022: 1994 (IEC/CSPIR22:1993)
EN61000-3-2/A1 4:2000
EN61000-3-3:1994
Electromagnetic Immunity
EN55024:1998 Information Technology Equipment-Immunity Characteristics
EN61000-4-2:1995 Electro-Static Discharge Test
EN61000-4-3:1996 Radiated Immunity Field Test
EN61000-4-4:1995 Electrical Fast Transient Test
EN61000-4-5:1995 Power Supply Surge Test
EN61000-4-6:1996 Conducted Immunity Test
EN61000-4-8:1993 Magnetic Field Test
EN61000-4-11:1994 Voltage Dips & Interrupts Test
6.3 Supplementary Information
The following statements may be appropriate for certain geographical regions but might not apply to your location.
NOTE: This equipment has been tested and found to comply with the limits for a Class 1 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment uses, generates and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications, in which case the user may be required to correct the interference.
NOTE: This Class 1 digital apparatus complies with Canadian ICES-003 and has been verified as compliant within the Class A limits of the FCC Radio Frequency Device Rules (FCC Title 47, Part 15, Subpart B Class A), measured to CISPR 22: 1993 limits and methods of measurement of Radio Disturbance Characteristics of Information Technology Equipment.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toutes les exigencies du Reglement sur le material brouilleur du Canada.
NOTE: The user may notice degraded audio performance in the presence of electro­magnetic fields.
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6.3.1. Product Serial Number
Thinklogical products have a unique serial number printed on an adhesive label that is fixed, typically, to the underside of the unit. The serial number includes a date-code formatted as 2 digits for the week and 2 digits for the year, plus two to three digits for a unique unit number.
Example: Serial number 381322 indicates that the unit was built in the 38th week of the year 2013 and is unit number 22.
7. How to Contact Us
7.1. Customer Support
Thinklogical is an engineering company and you will receive any information you require directly from our most knowledgeable engineers. We believe that the first lines of support are the design engineers that developed each particular product. Therefore, your questions will be handled promptly by our in-house engineers who are most familiar with your products.
Website
Check out our website for current product offerings, support information and general information about all of the products we offer.
Our internet website offers product information on all current systems, including technical specification sheets and installation guides (for viewing online or for download), product diagrams showing physical connections and other helpful information.
Internet: www.thinklogical.com
Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download.
Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do our best to respond to your email inquiries promptly. Please use one of the following email addresses:
info@thinklogical.com – Information on Thinklogical and our products sales@thinklogical.com – Sales Department - orders, questions or issues support@thinklogical.com – Product support, technical issues or questions, product
repairs and request for Return Authorization
Telephone
Domestic Sales, Product & Customer Support: 1-203-647-8700 International Sales: 1-203-647-8704 Toll Free in the Continental US: 1-800-291-3211 Fax: 1-203-783-9949
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Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated attendant answering our main telephone switchboard after regular business hours and holidays. You can leave voice messages for individuals at any time.
Fax
Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on your cover sheet and provide return contact information.
7.2. Product Support
Thinklogical’s support personnel are available Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. If your application might require assistance at some time outside of our normal business hours, please contact us beforehand and we will do our best to make arrangements to help you with your Thinklogical products.
7.2.1 Warranty
Thinklogical warrants this product against defects in materials and workmanship for a period of one year from the date of delivery. Thinklogical and its suppliers disclaim any and all other warranties.
Note: Thinklogical Inc. products carry a one year warranty, with longer term available at time of purchase on most products. Please refer to your product invoice for your products Warranty Terms & Conditions.
Defect remedy shall be, repair or replacement of the product, provided that the defective product is returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (Toll
free in USA).
7.2.2 Return Merchandise Authorization
If you have any issue with any Thinklogical product, have product questions or need technical assistance with your Thinklogical system, please contact Customer Support at:
1-800-291-3211 (USA only) or 1-203-647-8700 and let us help.
Customer Support will ask you to describe the problem and will issue you a Return Merchandise Authorization number (RMA#). Pack the device in its original box, if possible, and return it with the RMA# displayed clearly on the box.
Note: Do not return a product to Thinklogical without an approved Return Material Authorization Number.
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Return address for products with Return Material Authorization:
Thinklogical, LLC Attn: RMA# 100 Washington Street Milford, CT 06460 USA
PH: 1-800-291-3211 (USA only) 1-203-647-8700
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Appendix A- FPGA Upgrade Procedure
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Appendix B: Quick Start Guide
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