Thinklogical MX48 User Manual
KVM Matrix Switch
Thinklogical, LLC
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: 1-203-647-8700
Fax: 1-203-783-9949
www.thinklogical.com
PRODUCT MANUAL
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MX48 Router
Copyright Notice
Copyright © 2014. All rights reserved. Printed in the U.S.A.
Thinklogical® LLC
100 Washington Street
Milford, Connecticut 06460 U.S.A.
Telephone: 1-203-647-8700
All trademarks and service marks are property of their respective owners.
Subject: MX48 Router Product Manual
Revision: F, December 2014
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Table of Contents
PREFACE................................................................................................................................................ 1
About Thinklogical ............................................................................................................................. 1
Note and Warning Symbols ............................................................................................................... 2
Laser Informationl .............................................................................................................................. 2
1 Introduction ....................................................................................................................................... 3
1.1 Product Overview ....................................................................................................................... 3
1.2 Contents ...................................................................................................................................... 3
1.3 Laser Information ....................................................................................................................... 4
1.4 Theory of Operation ................................................................................................................... 5
MRTS Technology ........................................................................................................................... 5
2 System Features ................................................................................................................................ 6
2.1 General System Features .......................................................................................................... 6
2.2 MX48 Technical Specifications ................................................................................................. 7
2.3 MX48 Modules ................................ ................................................................ ............................ 8
Power Supplies ................................................................................................................................ 8
Fan Tray ........................................................................................................................................... 8
Controller Card ................................................................................................................................. 9
Input/Output Cards ......................................................................................................................... 11
2.4 Firmware ................................................................................................................................... 12
On Screen Display (OSD) - Firmware Option ................................................................................. 12
Upgrades ....................................................................................................................................... 12
3 Connecting to the MX48 .................................................................................................................. 13
3.1 Pluggable SFP+ ........................................................................................................................ 13
3.2 Fiber Optic Cable ...................................................................................................................... 14
Requirements ................................................................................................................................. 14
Handling Fiber Optic Cable ............................................................................................................ 14
Installing Fiber into Input/Output Cards .......................................................................................... 14
Removing Fiber from Input/Output Cards ....................................................................................... 14
3.3 Connecting to a Control Computer ......................................................................................... 14
3.4 Connecting to Thinklogical® Velocity Extenders ................................................................... 14
Connecting to the Receiver ............................................................................................................ 14
Connecting to the Transmitter ........................................................................................................ 15
4 Set-Up and Installation .................................................................................................................... 15
4.1 Order of Installation Events ..................................................................................................... 16
5 How to Install/Replace Modules ..................................................................................................... 16
5.1 How to Install or Replace Input/Output Cards ........................................................................ 16
5.2 How to Install or Replace a Controller Card ........................................................................... 17
5.3 How to Replace a Fan Tray ................................ ...................................................................... 17
5.4 How to Replace a Power Supply ............................................................................................. 18
6 Regulatory & Safety Compliance .................................................................................................... 18
6.1 Safety Requirements ................................................................................................................ 18
Symbols found on the product ........................................................................................................ 18
Regulatory Compliance .................................................................................................................. 18
North America ................................................................................................................................ 18
Australia & New Zealand ................................................................................................................ 19
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European Union ............................................................................................................................. 19
MADE IN USA
6.2 Standards with Which Our Products Comply ......................................................................... 19
6.3 Supplementary Information ..................................................................................................... 19
Product Serial Number ................................................................................................................... 20
Connection to the Product .............................................................................................................. 20
7 How to Contact Us ................................................................ ........................................................... 20
7.1 Customer Support .................................................................................................................... 20
Website .......................................................................................................................................... 21
Email .............................................................................................................................................. 21
Telephone ...................................................................................................................................... 21
Fax ................................ ................................................................................................ ................. 21
7.2 Product Support ....................................................................................................................... 22
Warranty ........................................................................................................................................ 22
Return Authorization....................................................................................................................... 22
Our Address ................................................................................................................................... 22
APPENDIX A: ORDERING INFORMATION ................................ .......................................................... 23
APPENDIX B: QUICK START GUIDE .................................................................................................. 24
APPENDIX C: MX48 TOUCHSCREEN ................................................................................................. 25
APPENDIX D: X4 CONFIGURATOR SOFTWARE ............................................................................... 27
APPENDIX E: SECURE APPLICATIONS ............................................................................................. 42
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PREFACE
Thinklogical, LLC®
100 Washington St.
Milford, CT 06460
2014
2013
We, the Thinklogical team, are committed to understanding and
exceeding our customers’ requirements, the first time and every time.
About Thinklogical
Thinklogical is the leading manufacturer and provider of fiber optic KVM, video, audio, and
peripheral extension and switching solutions used in video-rich, big-data computing
environments.
Thinklogical offers the only fiber optic KVM matrix routers in the world that are
accredited to The Common Criteria, EAL4 and TEMPEST.
Governments, entertainment, scientific and industrial customers worldwide rely on
Thinklogical’s products and solutions for security, high performance, continuous operation
and ease of integration. Thinklogical products are designed and manufactured in the USA
and are certified to the ISO 9001-2008 standard.
Thinklogical is headquartered in Milford, Connecticut and is privately held by Riverside
Partners, LLC, Boston, MA (http://www.riversidepartners.com). For more information about
Thinklogical products and services, please visit www.thinklogical.com.
Follow Thinklogical on LinkedIn at http://www.linkedin.com/company/thinklogical and on
Facebook at http://www.facebook.com/ThinklogicalUSA
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BEFORE STARTING ANY PROCEDURE, IT IS RECOMMENDED
THAT YOU READ THE INSTRUCTIONS THOROUGHLY!
CLASS 1 LASERS do not require any special
precautions under conditions of normal use.
SFP
Modules
Fiber-Optic
Cables
Class 1 Lasers
Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important information.
These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text preceded by a yellow exclamation point
symbol, as shown here.
A note is meant to call the reader’s attention to helpful information at a point in the text that is relevant to
the subject being discussed.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is relevant
to the subject being discussed.
Laser Information
Thinklogical Routers
are designed and identified as
Class 1 LASER products.
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1 Introduction
1.1 Product Overview
The MX48 is a compact, high performance router and non-blocking matrix switch for complete, end-toend routing of video and peripheral signals over multi-mode or single-mode fiber optic cable. Being
protocol agnostic the router supports a variety of formats, DVI, Dual-link DVI, 3G, HD, SD SDI, Dual-link
SDI, USB 1.0, USB 1.1, USB 2.0, FireWire 800, serial, and audio. This highly reliable and resilient router
is expandable from 16 x 16 up to 48 x 48. This allows for flexible deployment configurations for a variety
of small to medium sized computing environments such as corporate conference rooms, hospital or
higher education presentation rooms, regional or local broadcast facilities, or small post production
houses. The MX48 Router is available with LC-type fiber connectors.
1.2 Contents
When you receive your Thinklogical® MX48 Router, you should find the following items:
MX48 Chassis (includes Power Module, Fan Tray Unit, and Controller Card)
Touchscreen (available as front mount, rack mount or standalone)
Power Cord – PWR-000056-R (International connections may differ)
CAT5 Cable Assembly, 15 Feet – CBL000001-015FR
Product Manual CD
Product Quick Start Guide
Chassis Options (Spares):
Fail-Over Controller Card – MXM-000001
Spare Fan Tray – MXM-000002
Spare Power Module – MXM-000003
Data Upstream/Downstream Re-timer Card, 16 Ports – MXM-000T16
The MX48 is offered with a Touchscreen which allows the user to easily make connections with minimal
set up time. The Touchscreen is available in the following three options, depending on the user’s needs:
Front-Mounted, Rack-Mounted, or Standalone. See Appendix C: Touchscreen for more details.
Figure 1: MX48 Router with Front-Mounted Touchscreen (MXR-000048-FM)
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CLASS 1 LASERS do not require any special
precautions under conditions of normal use.
Figure 2: MX48 Router with Rack-Mounted Touch Screen configuration (MXR-000048-RM).
Figure 3: MX48 Router with Standalone Touchscreen (MXR-000048-SA)
The MX48 Router ships configured to customer specifications. All physical connections to the product
use industry-standard connectors.
1.3 Laser Information
The MX48 is designed and identified as
Class 1 LASER products
.
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1.4 Theory of Operation
Powered by
MRTS Technology
All new products are designated with our
“Powered by MRTS Technology” logo.
Video 1 &
Video 2
Video 2
Data Downstream
Video 1 & Data Downstream
Data Upstream
Data Upstream
Velocity
Tx
Switch
Fabric
SFP+ A
(Video/data IN,
data OUT)
SFP+ A
(Video/data OUT,
data IN)
SFP+ B
(Video IN)
SFP+ B
(Video OUT)
Digital Crosspoint Switch
Dual Head or Dual
Link DVI Source
DCS input
T
T
T
R
R
R
Velocity
Rx
Dual Head or Dual
Link DVI Destination
DCS output
UPSTREAM
DOWNSTREAM
MRTS Technology
Thinklogical® MX48 Router is used together as a system with our Thinklogical Velocity Extenders
utilizing breakthrough, patent-pending technology for transmission and reception of DVI, keyboard,
mouse, and high-speed data peripherals. This technology, known as Multi Rate Transmission System
(MRTS), provides end-to-end data transmission with unparalleled performance. This new, unique optic
platform enables multiple data streams to be transmitted long distances over single or multiple fibers with
complete reconstruction of the data clock at the destination end point. The result is perfect
synchronization with each transmitted stream.
MRTS is a highly reliable technology and delivers powerful benefits to our customers when combined
with our new SFP+ optics. The new MRTS Technology has the ability to transport every frame of a 1920
x 1200 @ 60Hz (or higher) video stream with no compression, along with all desktop peripherals
(keyboard, mouse, etc., including 480Mbps USB 2.0) with no perceptible latency. Moreover, these
signals can be transmitted distances from just a few meters up to 40 kilometers over single-mode or
multi-mode fibers.
MRTS allows for traditional AV implementations and video routing to be incorporated into the same
switch fabric, providing greater value, flexibility, performance and security. Additional unique capabilities
include the ability to support 6.25Gbps bandwidth per stream, between 50% and 100% higher than our
nearest competitors (typically 1.485Gbps to 3.2Gbps). This is significant because a single DVI stream
requires a 5.4Gbps data rate to accommodate the 165MHz of video data. Our competitor’s lower
bandwidth capability is generally manifested in either dropped frames or lower resolution associated with
compressing schemes. Not so with MRTS Technology.
Figure 4: MRTS Technology
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2 System Features
2.1 General System Features
Each MX48 Router System includes the following features:
Configurations include: 16 x 16, 32 x 32, 48 x 48
Fiber Optic Non-Blocking Matrix Router
Each Video Connection Supports 6.22 Gbps
Single-Mode and Multi-Mode Fiber Optic Capability
Coaxial SFP Modules for SDI/HD and SDI/3G Video
Redundant, Hot-Swappable and Current Sharing Power Supply Modules
Hot Swappable, 16 Port Scalability for In and Out Cards
Hot Swappable SFP+ Optical Port Connections
Hot Swappable Fan Tray with Annunciator Port (for Alarms)
Hot Swappable Fail-Over Controller Card (optional)
Controllable via LAN or Serial Connection
SNMP Control Protocol
Control/Administration X4 Configurator GUI Included
Multi-casting and Macros Supported
Protocol Agnostic
Compatible with all Thinklogical’s
Compatible with all Thinklogical’s
If you ordered an EAL/4 certified unit, please verify that you have received the proper materials. The router should
be labeled as (MXR-000048 REV B). This information is located on a sticker on the rear panel of your router along
with the serial number information. Please also check that you have the correct version of the Matrix Router 48
Data Input/Output Cards (MXM-D00016 Rev A). This information is located on a sticker on the card along with
serial number information.
Video and KVM Extension Systems
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SDI Xtreme 3G+ Extension Systems
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2.2 MX48 Technical Specifications
Chassis
Dimensions:
MX48 with Front-Mounted Touchscreen
Rack Size: EIA 19" (482.6 mm)
Height: 3 RU-5.22” (133 mm)
Depth: 14.93" (379 mm)
Width: 17.49" (437 mm)
MX48 Chassis
Rack Size: EIA 19" (482.6 mm)
Height: 3 RU-5.22” (133 mm)
Depth: 14.93" (379 mm)
Width: 17.49" (437 mm)
Rack-Mounted Touchscreen
Rack Size: EIA 19" (482.6 mm)
Height: 3 RU-5.22” (133 mm)
Depth: 3" (76.2mm)
Width: 17" (431.8 mm)
Tolerance: ± .039"; (.991 mm)
Weight: 20 lbs (9.1 kg)
Shipping Weight: 50 lbs (22.7 kg)
Power Consumption: 200 watts fully loaded
Supply Voltage: 100-240 VAC, 47-63 Hz,
Universal AC Power Supply
Ports
16 x 16 minimum / 48 x 48 maximum
Alarm Relay
Contacts
Maximum DC: 1A at 30VDC
Maximum AC: 0.3A at 125VAC
Contact resistance maximum: 100 mΩ
Touchscreen
Resistive, for use with stylus pen (included)
Operating Temp
and Humidity
0° to 50°C (32° to 122 °F), 5% to 95% RH, non-condensing
Power
Requirements
AC Input: 100-240VAC, 47-63 Hz
Universal AC Power Supply
Compliance
Approvals for US, Canada, and European Union (pending)
Warranty
12 months from date of shipment. Extended warranties
available.
,
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2.3 MX48 Modules
The inspired modular approach of the MX48 allows for all critical system components including power
supplies, cooling fans and pluggable optics (SFP+) to be hot-swappable, thus minimizing business
impact in the unlikely event that a component should fail.
Figure 5: Rear Panel View of MX48
Power Supplies
One power supply is standard with the MX48 Chassis. However, an optional dual, redundant power
supply is available to ensure continuous, uninterrupted power. The supplies are current sharing, which
means the supplies share the load equally. If a power supply were to fail, the single power supply can
handle the entire current load of the MX48 system. Although the router functions properly with one
Power Module, it is recommended that, for redundancy, both Modules be connected to two independent
power sources. Additionally, the hot-swappable feature allows for easy replacement of a module without
interrupting the router’s system functionality.
Fan Tray
The MX48 uses 3 DC fans all located conveniently in one modular fan tray. The tray is designed to move
air horizontally through the enclosure. This hot-swappable fan tray allows for easy replacement of the
module (in case of failure) without interrupting the system functionality. Any 2 DC fans will adequately
cool either system.
The Fan Tray is also equipped with an Annunciator Port for the use of alarms. The system alarms can be
configured to trigger an external control system or generate email notifications.
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Figure 6: MX48 Fan Tray with Alarm Annunciator
The Critical Hardware Alarms are as follows:
Figure 7: Alarm Descriptions and Drawing for the MX48
Controller Card
The hot-swappable Controller Card connects the Router to an External CPU. The serial port can also be
used for 3rd party controller integration (such as Crestron, AMX or home-spun interfaces). Also, the X4
Configurator Software (Appendix D) can be used to control the Router via the LAN port.
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The External Control CPU running X4 Configurator Software must meet the following minimum
requirements:
RedHat EL5.3 installed (or CentOS 5.3) (32-bit, not 64-bit, version)
Windows XP, Windows 7
Mac OS X
1 Gig RAM
1 DVD drive
VGA and/or DVI video port
USB or PS2 Keyboard / Mouse
2 network ports (Port 1 - system maintenance, Port 2 - dedicated to MX48
20 Gig (minimum) hard drive
If the MX48 Router is to be controlled via Ethernet, it will require a static IP address. This value can be
set via the DIP switch to the values listed below. Factory default setting will be 192.168.13.15.
Figure 8: MX48 Router DIP Switch Locations and Setting
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The simplest network connection is an isolated network with only the MX48, the control server, and any
control clients using static IP addresses. The MX48 can be set to any of the above settings. The control
server must be at 192.168.13.9, and the control clients could then be set to any other addresses in the
192.168.13.X family.
If static IP addresses for the control server and its clients are not possible, then the control server will
require two (2) network interfaces with one interface set to the static address 192.168.13.9 and
dedicated to the MX48 Router(s) while the other network interface can be configured as required by the
facility's network administrator.
A Back-Up Controller Card is optional to ensure uninterrupted functionality if the Primary Controller
Card should fail or need to be replaced. The Primary Controller Card should always be in the left
controller slot. This card must have a LAN connection that allows it to communicate with both the
Primary Controller and a server having an IP address of 192.168.13.9. Without this interface the backup controller will never take control of the router.
Input/Output Cards
The hot-swappable Input/Output (I/O) cards provide excellent in-service expansion capabilities in
convenient sets of 16 ports per I/O card for the MX48, thus allowing re-configuration without interrupting
signal processing.
Each I/O card consists of one Transmit (T) and one Receive (R) optic per port. I/O Cards are available
with LC-type fiber connectors and can be assembled with Single-mode or Multi-mode optics (SFP+).
Each individual I/O Card lists the ports as 1 through 16 (right to left) on the MX48.
Figure 9: Input / Output Port Numbering on the MX48
The Fan Tray module lists the port numbers (all numbering is bottom to top, right to left (see Figure 9).
An LED located on each I/O card indicates when power is ON to that card.
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Figure 10: The MX48 I/O Card and Controller Card
2.4 Firmware
On Screen Display (OSD) - Firmware Option
The X4 Configurator can be accessed and controlled via an OSD (on-screen display) technology. The
X4 Configurator software can be installed on a designated OOB (out-of-band) PC which users can
access from their workstation. A preconfigured hot-key sequence will deliver the X4 Configurator GUI
straight to the user’s desktop monitor. The user can then select the defined sources and destinations
that they wish to connect. While a user is making the connections, they have exclusive use of the OOB
PC. Once they have completed their connections the OOB PC becomes available for the next user. The
OOB PC that has the X4 Configurator loaded on it has a built in time out function, therefore the PC
cannot be taken out of service for an extended period of time. The time outs can be set in increments of
one second. Typical time outs are in the order of 10 seconds.
Upgrades
Firmware upgrades are available through Thinklogical®. For technical assistance, please call us at
1-203-647-8700.
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3 Connecting to the MX48
All physical connections to the product use industry-standard connectors. Non-supplied cables that may
be needed are commercially available. All connections are found on the rear of the unit.
3.1 Pluggable SFP+
The SFP+ Optical Module is an 8Gbs Short-Wavelength Transceiver designed for use in bi-directional
Fiber Optic Channel links. The modules are hot-pluggable and operate with 3.3VDC.
Each Input and Output card contains rows of SFP+ modules that serve as the fiber-optic couplers for the
fiber cables to and from the Thinklogical TX and RX Extenders. Individual cards can be removed for
ease of access to the SFP+ modules.
Always use dust caps to protect against damage when a fiber optic connector is not attached
to its coupling device (fiber optic equipment, bulkheads, etc.)
Figure 11: SFP+ Module; it is good practice to install dust plugs in unused SFP+s
Each I/O card can have as many as 16 SFP+s for an MX48, each mounted within a grounded metal
enclosure. Each SFP+ module is locked into its enclosure with a built-in latch handle that can be opened
for removal or locked for installation.
Figure 12a: SFP+ latch closed Figure 12b: SFP+ latch open
The latch handle spans the two LC ports and arrows printed on the handle indicate which port is an
INPUT ( ) and which is an OUTPUT ( ).
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