Thermador VCI236DS User Manual
DOWNDRAFT
USE AND CARE
MANUAL
MODELS: CVS2
MODELS: VCI2
VENTILATION
USE AND CARE MANUAL
1-800-735-4328
www.thermador.com
5551 McFadden Ave.
Huntington Beach, CA 92649
We look forward to hearing from you!
Table of Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
How This Manual Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Before Using the Appliance for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting the Most out of Your Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Tips (For Best Results) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Before Calling Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About This Manual
How This Manual Is Organized
This manual contains several sections:
•The Overview section describes the features and functionality, including a
description of how to set it up and operate the control panel.
•The Operation section describes how to operate and get the best perfor-
mance out of each component.
•The Cleaning and Maintenance section describes how to clean and maintain
your appliance.
•The Service section includes troubleshooting tips and your Warranty.
Before using your appliance, be sure to read this manual. Pay special attention to
the Important Safety Instructions located at the beginning of the manual.
Safety
Important Safety Instructions
READ AND SAVE THESE INSTRUCTIONS
Important Safety
Instructions
Fire Safety • Always have a working smoke detector near the kitchen.
• WARNING - TO REDUCE THE RISK OF A GREASE FIRE:
a) Never leave surface units unattended at high settings. Boilovers cause
smoking and greasy spillovers that may ignite. Heat oils slowly on low or
medium settings.
b) Always turn hood ON when cooking at high heat or when flambeing food
(i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe').
c) Clean ventilating fans frequently. Grease should not be allowed to accu-
mulate on fan or filter.
d) Use proper pan size. Always use cookware appropriate for the size of the
surface element.
• In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames.
• Smother flames from food fires other than grease fires with baking soda.
Never use water on cooking fires.
• WARNING - TO REDUCE THE RISK OF INJURY TO PERSONS IN THE
EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:
a) SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray,
then turn off theburner. BE CAREFUL TO PREVENT BURNS. If the
flames do not go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.
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Safety
b) NEVER PICK UP A FLAMING PAN - You may be burned.
c) c) DO NOT USE WATER, including wet dishcloths or towels - a violent
steam explosion will result.
d) Use an extinguisher ONLY if:
1) You know you have a Class ABC extinguisher, and you already know
how to operate it.
2) The fire is small and contained in the area where it started.
3) The fire department is being called.
4) You can fight the fire with your back to an exit.
• Have an appropriate fire extinguisher available, nearby, highly visible and
easily accessible near the oven.
• Whenever possible, do not operate the ventilation system during a cooktop
fire. However, do not reach through fire to turn it off.
Child Safety • When children become old enough to use the appliance, it is the legal respon-
sibility of the parents or legal guardians to ensure that they are instructed in
safe practices by qualified persons.
• Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage
the appliance, and the unit may tip over, potentially causing severe injury.
• Do not allow children to use this appliance unless closely supervised by an
adult. Children and pets should not be left alone or unattended in the area
where the appliance is in use. They should never be allowed to play in its
vicinity, whether or not the appliance is in use.
• CAUTION - Items of interest to children should not be stored in an appliance,
in cabinets above an appliance or on the backsplash. Children climbing on an
appliance to reach items could be seriously injured.
Proper Installation and Maintenance • Have the installer show you the location of the circuit breaker or fuse. Mark it
for easy reference.
• This appliance must be properly installed and grounded by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
• This appliance is intended for normal family household use only. It is not
approved for outdoor use. See the Warranty. If you have any questions, contact the manufacturer.
• Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating
or cooking food. The use of corrosive chemicals in heating or cleaning will
damage the appliance and could result in injury.
• Do not operate this appliance if it is not working properly, or if it has been
damaged. Contact an authorized servicer.
• Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to a factory authorized service center.
• CAUTION: Grease left on filters can remelt and move into the vent.
Operation
Before Using the Appliance for the First Time
A Note about Drafts: Drafts across the range or cooktop will reduce the effective-
ness of the hood. Such drafts should be prevented when possible. The best job of
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Operation
Control (Panel)
ventilation in the kitchen is done when the only air currents are those created by
the blower itself
Light
P
3
2
1
Intensive Fan Setting
Standard
Fan Settings
Figure 1: Control
Getting the Most out of Your Appliance
Tips (For Best Results)
The blower should be turned on for about five minutes before cooking in order to
establish air currents upward through the hood. Thus when heat, smoke, moisture, grease and cooking odors are produced, they will be carried outside instead
of drifting into other rooms. Use the low speeds for normal use and the higher
speeds for strong odors or fumes.
Cleaning and Maintenance
Cleaning
WARNING - Be sure the entire appliance (including the grease filters and light
bulbs, if applicable) has cooled and grease has solidified before attempting to
clean any part of the appliance.
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Cleaning and Maintenance
Daily Cleaning Wipe with soapy water, rinse and dry.
Cleaning Guidelines
Avoid these cleaners DO NOT use the following!
• Abrasive Pads such as those made from steel wool SOS
mesh.
• Abrasive cleaners such as Comet
• Flammable products such as gasoline or kerosene.
Filters CAUTION: To avoid fire hazard, keep filters clean. Grease left on fil-
ters can remelt and migrate along the vent path.
Aluminum Filter
Removable aluminum filters must be cleaned when they collects grease. When
used over a wok or other high grease application, more frequent cleaning may be
required. They can be cleaned with soap and water or in the dishwasher. When
clean in the dishwasher, slight discoloration may occur.
, Ajax and Zud.
, Brillo or plastic
Figure 2: Aluminum Filter Removal - Step 1
Figure 3: Aluminum Filter Removal - Step 2
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Figure 4: Aluminum Filter Removal - Step 3
Cleaning Chart
Cleaning and Maintenance
Table 1: Cleaning Chart
Part or Surface Suggested Technique Notes
Plastic (Buttons) Wipe with sudsy water or
household cleaners such
as Fantastic or Formula
409, rinse well and dry
with a clean soft cloth to
avoid water marks.
Stainless Steel
Wipe and dry stainless
steel in the same direction as the grain. Avoid
using too much pres-
Do not allow any cleaning
compounds to remain in
contact with stainless steel
for extended periods.
sure, which may mar the
surface. To remove finger prints and give
added shine, use cleaners such as Stainless
Steel Magic
Glass Use warm soapy water
and/or a mild window
cleaner.
.
Maintenance
Lights CAUTION: Turn power off at breaker before removing a damaged bulb.
Do not touch the bulbs immediately after use. The bulbs will remain hot
for several minutes.
• WARNING: Make sure the appliance and lights are cool and power to the
appliance has been turned off before replacing the light bulb(s). Failure to do
so could result in electrical shock or burns.
• The lenses (if equipped) must be in place when using the appliance.
• The lenses (if equipped) serve to protect the light bulb from breaking.
• The lenses (if equipped) are made of glass. Handle carefully to avoid
breaking. Broken glass could cause an injury.
Light Bulb Replacement Use a 12V halogen bulb (max. 20Watt) with a two pin, G4 base.
Note: DO NOT touch a new halogen bulb with your fingertips. Grasp the bulb
through a clean paper towel or facial tissue. The oils from your skin can reduce
the longevity of the bulb.
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Use a small flathead screwdriver (or your fingernail) to remove the lens.
Figure 5: Light Bulb Replacement
Pull damaged bulb straight out from the socket to remove. Press pins in bulb base
straight into socket until fully seated. Snap lens back into place.
Do not use cooktop while hood is disassembled, to ensure adequate ventilation.
Service
Before Calling Service
Use the suggestions in the chart below before calling for service to avoid service
charges.
Troubleshooting Chart
Table 2: Troubleshooting
Noise during operation Some noise is normal do to vibration and air movement.
Problem Suggested Solution
Excessive noise could indicate one of the following:
1. Ductwork is too small / undersized
2. Ductwork is too large / oversized
3. Ductwork is loose
4. Transition is too small or is loose
5. Wood screws are not fully tightened
6. Loose screws in trim parts, etc.
Check Installation Instructions to verify that ductwork is the
proper size. Tighten screws.
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Noise when unit is off
Backflow flap on outside of duct wall cap moves with
the wind. This is normal.
Table 2: Troubleshooting
Problem Suggested Solution
Service
Fan motor does not
work
Lights hum A slight hum is normal
Hood trips breaker
How to Obtain Service or Parts
Product Data Plate The data plate shows the model and serial number. Refer to the data plate on the
To reach a service representative, see the contact information at the front of the
manual. Please be prepared with the information printed on your product data
plate when calling.
appliance when requesting service. It is located on the frame near the drawer.
Open the drawer to view it.
Data Plate
behind filter
1. Power supply is insufficient
2. Electrical wiring is incorrectly connected
See Installation Instructions for further information
1. Electrical wiring is incorrectly connected
2. Circuit is not sufficient.
See Installation Instructions for further information
Figure 6: Data Plate Location
Warranty
What this Warranty Covers & Who it Applies to:
How Long the Warranty Lasts: Thermador warrants that the Product is free from defects in materials and work-
The limited warranty provided BSH Home Appliances ("[Thermador") in this Statement of Limited Product Warranty applies only to the Thermador VCI Series Ventilation Custom Insert ("Product") sold to you, the first using purchaser, provided
that the Product was purchased: (1) for your normal, household (non-commercial)
use, and has in fact at all times only been used for normal household purposes;
(2) new at retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada, and has at
all times remained within the country of original purchase. The warranties stated
herein apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the
unlikely event of a safety notice or product recall.
manship for a period of Three hundred sixty-five (365) days from the date of purchase. The foregoing timeline begins to run upon the date of purchase, and shall
not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive Remedy:
During this warranty period, Thermador or one of its authorized service providers
will repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materi-
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Service
als or workmanship. If reasonable attempts to repair the Product have been made
without success, then Thermador will replace your Product (upgraded models
may be available to you, in Thermador's sole discretion, for an additional charge).
All removed parts and components shall become the property of Thermador] at its
sole option. All replaced and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty shall not be extended
with respect to such parts. Thermador's sole liability and responsibility hereunder
is to repair manufacturer-defective Product only, using a Thermador-authorized
service provider during normal business hours. For safety and property damage
concerns, Thermador highly recommends that you do not attempt to repair the
Product yourself, or use an un-authorized servicer; Thermador will have no
responsibility or liability for repairs or work performed by a non-authorized servicer. If you choose to have someone other than an authorized service provider
work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME
NULL AND VOID. Authorized service providers are those persons or companies
that have been specially trained on Thermador products, and who possess, in
Thermador's opinion, a superior reputation for customer service and technical
ability (note that they are independent entities and are not agents, partners, affiliates or representatives of [Thermador]). Notwithstanding the foregoing, [Thermador] will not incur any liability, or have responsibility, for the Product if it is located
in a remote area (more than 100 miles from an authorized service provider) or is
reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Thermador would still pay
for labor and parts and ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service
call.
Extended Limited Warranty: None
Out of Warranty Product: Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this warranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Thermador, including without limitation, one or more of the
following: (1) use of the Product in anything other than its normal, customary and
intended manner (including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction with air or
water-going vessels); (2) any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to maintain, improper or
negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self-performed "fixing" or exploration of the
appliance's internal workings); (3) adjustment, alteration or modification of any
kind; (4) a failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations;
(5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product; and (6) any external,
elemental and/or environmental forces and factors, including without limitation,
rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures
surrounding the appliance, and acts of God. In no event shall Thermador have
any liability or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects around the
Product. Also excluded from this warranty are scratches, nicks, minor dents, and
cosmetic damages on external surfaces and exposed parts; Products on which
the serial numbers have been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any struc-
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ture and setting for the Product, including all electrical, plumbing or other
connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of
breakers or fuses. TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT,
WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING
STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS
IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.
ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE
EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE
FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, "BUSINESS
LOSS", AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THERMADOR,
OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No
attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.
How to Obtain Warranty Service: To obtain warranty service for your Product, you should contact the nearest Ther-
mador authorized service center.
BSH Home Appliances - 5551 McFadden Avenue, Huntington Beach, CA 92649 /
800-735-4328.
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