Thermador T42BD820NS/10, T42BD820NS/02, T42BD820NS/01, T42BD820NS/00 Owner’s Manual

USE & CARE GUIDE MANUAL DE USO Y CUIDADO GUIDE D’UTILISATION ET
D’ENTRETIEN
For Built-in Refrigerators Para los refrigeradores empotrados Pour réfrigérateurs encastrés
USE & CARE GUIDE MANUAL DE USO Y CUIDADO GUIDE D’UTILISATION ET
D’ENTRETIEN
For Built-in Refrigerators Para los refrigeradores empotrados Pour réfrigérateurs encastrés
Model/Modelo/Modèle :
T42BR810NS T48BR810NS
T42BR820NS T48BR820NS
T42BD810NS T48BD810NS
T42BD820NS T48BD820NS
Congratulations on your recent THERMADOR® purchase! Whether you are a dedicated chef or simply a connoisseur of the art of cooking, owning a THERMADOR culinary experience. Our award-winning products have been empowering culinary enthusiasts for more than eleven decades.
Before you begin using your new THERMADOR® product, please take a moment to review the Use and Care Guide. You will find the answers to all your questions as well as some very important safety information. Pay special attention to the “Important Safety Instructions” located at the beginning of the manual. Your THERMADOR creation! Our products are handcrafted with the highest quality authentic materials to ensure years of reliable service. In the unlikely event that you have a service question, please have your model and serial numbers of your product available.
We realize that you have made a considerable investment in your kitchen. Please feel free to share your THERMADOR and remodeling stories with us. Follow us on Twitter or post your kitchen photos on Facebook. We would love to hear from you!
THERMADOR ¡Enhorabuena por la reciente compra de su THERMADOR
culinario, el hecho de poseer una cocina THERMADOR apreciación de una experiencia culinaria completa. Nuestros premiados productos han permitido al entusiasta de la cocina explorar este mundo desde hace más de once décadas.
Antes de comenzar a utilizar su nuevo producto THERMADOR cuidado. Encontrará las respuestas a todas sus preguntas, además de información muy importante relativa a la seguridad. Ponga especial atención a las “Instrucciones de seguridad importantes”, situadas al principio del manual. ¡Su producto THERMADOR listo y sólo espera a que usted lo use para su próxima creación gastronómica! Nuestros productos se fabrican a mano con materiales auténticos de alta calidad a fin de garantizar años de servicio fiable. En el caso improbable de que usted tenga una pregunta relativa al servicio, tenga a mano el número de serie y de modelo de su producto.
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fait de posséder une cuisine THERMADOR® représente l’expression untime de votre style personnel, de votre bon goût et de votre envie de vivre une expérience culinaire complète. Nos produits primés permettent à des adeptes de gastronomie fine d’atteindre de nouveaux sommets depuis plus de onze décennies.
Avant de commencer à utiliser votre nouveau produit THERMADOR et d’entretien. Vous trouverez des réponses à toutes vos questions ainsi que quelques renseignements essentiels en matière de sécurité. Portez une attention particulière aux “Instructions de sécurité importantes” se trouvant au début du guide. Votre produit THERMADOR
Nos produits sont fabriqués à la main avec des matériaux authentiques de la plus haute qualité afin d’assurer des années de service fiable. Dans l’éventualité improbable où vous auriez une question relativement à l’entretien, veuillez avoir à la portée de la main le numéro de série et de modèle de votre produit.
Nous sommes conscients que vous avez investi une somme considérable dans votre cuisine. N’hésitez pas à partager avec nous les photos de votre cuisine THERMADOR des photos de votre cuisine sur Facebook. Nous serions ravis d’avoir de vos nouvelles!
THERMADOR® vous souhaite de nombreuses années de gastronomie créative.
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wishes you many years of creative cooking.
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y anécdotas acerca de la remodelación de su cocina. Síganos en Twitter o publique fotos de su cocina en
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est prêt et n’attend plus que vous l’utilisiez pour votre prochaine création gastronomique!
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kitchen is the ultimate expression of personal style, good taste and an appreciation for the complete
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product is ready and waiting to be used for your next gourmet
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kitchen photos
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! Ya sea usted un gran jefe de cocina o un simple aficionado del arte
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es la máxima expresión de su estilo personal, de su buen gusto y de su
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, tómese un momento para echar un vistazo al Manual de uso y
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está
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! Que vous soyez un chef enthousiaste ou un simple connaisseur de l’art culinaire, le
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, veuillez prendre un moment pour examiner ce guide d’utilisation
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et les anecdotes relatives au remodelage de votre cuisine. Suivez-nous sur Twitter ou affichez
2
TABLE OF CONTENTS
REFRIGERATOR SAFETY .............................................................4
BEFORE USE..................................................................................5
Water Supply Requirements........................................................5
Water System Preparation........................................................... 5
REFRIGERATOR USE....................................................................6
Power On/Off Switch ...................................................................6
Using the Controls .......................................................................7
Holiday Mode ...............................................................................8
Water and Ice Dispensers............................................................ 8
Water Filtration System................................................................9
Ice Maker and Storage Bin ........................................................10
REFRIGERATOR FEATURES ......................................................12
Refrigerator Shelves...................................................................12
Deli Pan ......................................................................................12
Crisper Drawers and Covers......................................................12
Covered Utility Bin .....................................................................13
Wine Rack ..................................................................................13
ÍNDICE
SEGURIDAD DEL REFRIGERADOR...........................................22
ANTES DE USAR..........................................................................23
Requisitos del suministro de agua.............................................23
Preparación del sistema de agua ..............................................24
USO DE SU REFRIGERADOR.....................................................25
Interruptor de encendido/apagado............................................25
Uso de los controles ..................................................................25
Modo de Holiday (Día de fiesta).................................................27
Despachadores de agua y hielo ................................................27
Sistema de filtración de agua ....................................................28
Fábrica de hielo y depósito........................................................30
CARACTERÍSTICAS DEL REFRIGERADOR..............................31
Estantes del refrigerador............................................................31
Compartimiento para carnes frías .............................................31
Cajones para verduras y tapas..................................................32
Compartimiento de uso general con tapa.................................33
Portabotellas ..............................................................................33
FREEZER FEATURES ..................................................................13
Freezer Shelf...............................................................................13
Freezer Basket............................................................................13
DOOR FEATURES ........................................................................14
Door Bins....................................................................................14
REFRIGERATOR CARE ...............................................................14
Cleaning......................................................................................14
Changing the Light Bulbs...........................................................14
Power Interruptions....................................................................15
Vacation Care.............................................................................15
TROUBLESHOOTING ..................................................................16
ASSISTANCE OR SERVICE.........................................................19
In the U.S.A. ...............................................................................19
In Canada ...................................................................................19
Accessories ................................................................................19
WATER FILTER CERTIFICATIONS.............................................19
PERFORMANCE DATA SHEETS ................................................20
WARRANTY ..................................................................................21
CARACTERÍSTICAS DEL CONGELADOR .................................33
Estante del congelador ..............................................................33
Canastilla del congelador...........................................................33
CARACTERÍSTICAS DE LA PUERTA .........................................34
Recipientes de la puerta ............................................................34
CUIDADO DE SU REFRIGERADOR............................................34
Limpieza .....................................................................................34
Cómo cambiar los focos............................................................35
Cortes de corriente.....................................................................35
Cuidado durante las vacaciones................................................35
SOLUCIÓN DE PROBLEMAS......................................................36
AYUDA O SERVICIO TÉCNICO...................................................40
En los EE.UU. .............................................................................40
En Canadá..................................................................................40
Accesorios..................................................................................40
HOJA DE DATOS DEL RENDIMIENTO ......................................41
GARANTÍA.....................................................................................42
TABLE DES MATIÈRES
SÉCURITÉ DU RÉFRIGÉRATEUR ..............................................43
AVANT L’UTILISATION................................................................44
Spécifications de l’alimentation en eau.....................................44
Préparation du système d’eau...................................................45
UTILISATION DU RÉFRIGÉRATEUR..........................................46
Commutateur marche/arrêt .......................................................46
Utilisation des commandes........................................................46
Holiday Mode (mode vacances) ................................................48
Distributeurs d'eau et de glaçons..............................................48
Système de filtration d'eau ........................................................49
Machine à glaçons et bac d’entreposage .................................51
CARACTÉRISTIQUES DU RÉFRIGÉRATEUR ...........................52
Tablettes du réfrigérateur...........................................................52
Tiroir de spécialités alimentaires................................................52
Bacs à légumes et couvercles ...................................................53
Casier utilitaire couvert...............................................................54
Casier à vin.................................................................................54
CARACTÉRISTIQUES DU CONGÉLATEUR...............................54
Tablette de congélateur .............................................................54
Panier du congélateur ................................................................54
CARACTÉRISTIQUES DE LA PORTE.........................................55
Compartiments dans la porte ....................................................55
ENTRETIEN DU RÉFRIGÉRATEUR ............................................55
Nettoyage ...................................................................................55
Remplacement des ampoules d’éclairage ................................56
Pannes de courant .....................................................................56
Entretien avant les vacances .....................................................56
DÉPANNAGE.................................................................................57
ASSISTANCE OU SERVICE.........................................................61
Accessoires ................................................................................61
FEUILLES DE DONNÉES SUR LA PERFORMANCE.................62
GARANTIE.....................................................................................63
3
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.
Use nonflammable cleaner.
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Use two or more people to move and install refrigerator.
Disconnect power before installing ice maker (on ice maker kit ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WARNING
Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage.
Important information to know about disposal of refrigerants:
Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.
Proper Disposal of Your Old Refrigerator
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous, even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
Take off the doors.
Leave the shelves in place so that children may not easily
4
climb inside.
BEFORE USE
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Remove the Packaging
Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator. For more information, see “Refrigerator Safety.”
Dispose of/recycle all packaging materials.
If the water pressure to the reverse osmosis system is less than 40 psi (276 kPa):
Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse osmosis system. Remove the water filter. See “Water Filtration System.”
If you have questions about your water pressure, call a licensed, qualified plumber.
Clean Before Using
After you remove all of the packaging materials, clean the inside of your refrigerator before using it. See the cleaning instructions in “Refrigerator Care.”
Water Supply Requirements
Read all directions before you begin.
IMPORTANT:
When your refrigerator was installed, the water connection
from the water source should have been connected to your refrigerator. If your refrigerator is not connected to a water source, see “Connect to Water Line” in the Installation Instructions. If you have any questions about your water connection, see “Troubleshooting” or call a licensed, qualified plumber.
If you turn the refrigerator on before the water line is
connected, turn the ice maker OFF. See “Ice Maker and Storage Bin.”
All installations must meet local plumbing code requirements.
Water Pressure
A cold water supply with water pressure between 30 and 120 psi (207 and 827 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, see “Troubleshooting” or call a licensed, qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the refrigerator needs to be between 30 and 120 psi (207 and 827 kPa).
If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 psi (276 kPa).
Water System Preparation
Please read before using the water system. Follow the directions specific to your model.
Style 1 – Dispenser Models
IMPORTANT: After connecting the refrigerator to a water source
or replacing the water filter, follow the steps below to make sure that the water system is properly cleaned. This will flush air from the filter and water dispensing system, and prepare the water filter for use.
The On/Off switch is located on the top right side of the freezer compartment.
1. Open the freezer door and turn off the ice maker. Move the
switch to the OFF (right) setting as shown.
NOTE: If your model has a base grille filter system, make sure the base grille filter is properly installed and the cap is in the horizontal position.
2. Use a sturdy container to depress and hold the water
dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of the dispenser.
3. Open the freezer door and turn on the ice maker. Move the
switch to the ON (left) position.
Allow 24 hours to produce the first batch of ice.
Discard the first three batches of ice produced.
Depending on your model, you may want to select the
maximum ice feature to increase the production of ice.
5
Style 2 – Non-Dispenser Models
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
B BA
A
IMPORTANT: After connecting the refrigerator to a water source or replacing the water filter, fill and discard two full containers of ice to prepare the water filter for use, before using the ice.
1. Turn on the ice maker. Lower the wire shutoff arm as shown.
Please refer to “Ice Maker and Storage Bin” for further instructions on the operation of your ice maker.
REFRIGERATOR USE
NOTES:
Allow 24 hours to produce the first batch of ice.
Allow 3 days to completely fill ice container.
Depending on your model, you may want to select the
maximum ice feature to increase the production of ice.
NOTE: If your model has a base grille filter system, make sure the base grille filter is properly installed and the cap is in the horizontal position.
A. Top grille B. Cabinet side trims
Power On/Off Switch
If you need to turn the power to your refrigerator On or Off, you must remove the top grille assembly to access the power switch. Turn the power to the refrigerator Off when cleaning your refrigerator or changing light bulbs.
To Remove Top Grille:
1. Grasp both ends of the top grille.
2. Push the top grille straight up, then pull straight out. Lay the
6
grille on a soft surface.
To Replace Top Grille:
1. Insert top grille hooks (located on the back of the top grille)
onto mounting bolts on the side trim.
2. Pull grille down slightly to lock into place.
Turn Power On or Off:
1. Remove top grille.
2. Press power switch to the On or Off position.
3. Replace top grille. IMPORTANT: Be sure the power switch is set to the On position
after cleaning refrigerator or changing light bulbs.
A. Power switch
Using the Controls
IMPORTANT:
Wait 24 hours after you turn on the refrigerator before you put
food into it. If you add food before the refrigerator has cooled completely, your food may spoil.
NOTE: Adjusting the refrigerator and freezer controls to a lower (colder) setting will not cool the compartments any faster.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked before adjusting the controls.
The recommended temperatures should be correct for
normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.
The actual temperature may differ from the display when a
door is open for an extended period of time. NOTE: The factory recommended set points are 0°F (-18°C)
for the freezer and 37°F (3°C) for the refrigerator.
NOTE: The set point range for the freezer is -5°F to 6°F (-21°C to
-14°C). The set point range for the refrigerator is 34°F to 46°F (1°C to 8°C).
CONDITION/REASON: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold Not set correctly for conditions
REFRIGERATOR too warm High use or very warm room
FREEZER too cold Not set correctly for conditions
FREEZER too warm/too little ice High use or heavy ice use
REFRIGERATOR Control 1° higher
REFRIGERATOR Control 1° lower
FREEZER Control 1° higher
FREEZER Control 1° lower
Water Filter Indicator and Reset (on some models)
See “Water Filter System” section.
Turning Refrigerator On and Viewing Set Points
Press and hold POWER for 2 seconds.
Viewing the Celsius Temperatures
To change the display to view temperature settings in
degrees Celsius, press F/C. To display degrees Fahrenheit, press F/C again.
NOTE: If the freezer temperature is below zero, the negative sign next to the freezer display will light up. This is normal.
Adjusting Controls
NOTES:
To automatically set both controls to the recommended
temperature, press R.
Adjust the temperature, up or down, just 1 degree at a time.
Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.
To adjust set point temperatures:
Press the refrigerator or freezer PLUS (+) or MINUS (-) until
the desired temperature is reached.
Super
The Super feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures.
Press SUPER to turn on the Super feature. The Super
indicator light will remain on for 24 hours unless manually turned off.
NOTE: The temperature display will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, while the Super feature is on. After 24 hours, the refrigerator returns to the previous temperature set points.
Alarm Functions
Master Alarm Reset
Pressing Alarm Reset once will turn off the audio alarm and indicator light. The audio alarm will not sound again for the current condition that caused the alarm until a new condition occurs or until a Master Alarm Reset is performed.
A Master Alarm Reset can be performed by pressing Cooling (ON/OFF) twice or by turning the power to the refrigerator off and on again. See “Power On/Off Switch.” After performing a Master Alarm Reset, the indicator light will reactivate if the condition that caused the alarm is still present. See “Over Temperature,” “Call Service,” or “Door Open.”
7
Door Open
The Door Open indicator light will flash, an alarm will sound and the interior lights will turn off when a door has been open for longer than 10 minutes. When the door is closed, the audio alarm will reset and turn off, but the Door Open indicator light will continue to flash until the temperature is equal to or below 45°F (7°C) and 15°F (-9°C) for the refrigerator and freezer compartments, respectively.
NOTE: To deactivate the audio alarm and indicator light, see “Master Alarm Reset.”
Dispenser Panel (on some models)
In Holiday Mode, the dispenser pads are disabled and the dispenser lights turn off.
To turn on Holiday Mode, press and hold ICE, LIGHT and
LOCKOUT at the same time for 3 seconds. When the feature turns on, the indicator light around the LOCKOUT button will blink and “HOL” will appear on the dispenser display.
To turn off Holiday Mode, press and hold ICE, LIGHT and
LOCKOUT at the same time for 3 seconds again.
Over Temperature
IMPORTANT: If the Over Temperature Alarm activates, your food
may spoil. See the “Power Interruptions.” Minimize door openings until temperatures return to normal.
The Over Temperature feature is designed to let you know when either the refrigerator temperature rises above 48°F (9°C) or the freezer temperature rises above 15°F (-9°C) for longer than 1¹⁄₂ hours. The audio alarm will shut off automatically when the temperature returns to normal, but the indicator light will continue to flash until the Alarm is pressed to let you know that an over temperature condition has occurred.
If the over temperature condition is still present when an Over Temperature Reset is performed, the indicator light will continue to reactivate every 1¹⁄₂ hours until refrigerator and freezer temperatures are below 48°F (9°C) and 15°F (-9°C), respectively.
NOTE: The audio alarm will be disabled for subsequent occurrences of over temperature alarm condition. To enable the audio alarm, see “Master Alarm Reset.”
Holiday Mode
The Holiday Mode feature is designed for the traveler or for those whose religious observances require turning off the lights and ice maker. By selecting this feature, the temperature set points and Deli Pan settings remain unchanged; the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit Holiday Mode when it is no longer required.
IMPORTANT: To fully activate Holiday Mode, see the following instructions for both the control panel and dispenser panel (on some models). If you do not activate Holiday Mode in both ways listed below, some functions you wish to disable will remain active.
Control Panel
In Holiday Mode, the temperature set points remain unchanged and the interior lights turn off.
Press HOLIDAY to turn On/Off the Holiday Mode feature.
NOTE: If the Super feature has been selected prior to turning on the Holiday Mode feature, then the set points will remain at 34°F (1°C) and -5°F (-21°C) for the refrigerator and freezer compartments, respectively, until the Super feature times out in 24 hours. The refrigerator will then return to the previous temperature set points chosen prior to the selection of the Super feature. The lights and ice maker, however, will remain off until HOLIDAY is pressed again.
Water and Ice Dispensers
(on some models)
IMPORTANT:
After connecting the refrigerator to a water source or
replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households.
NOTE: As air is cleared from the system, water may spurt out of the dispenser.
Allow 24 hours for the refrigerator to cool down and chill
water.
Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
The dispensing system will not operate when the freezer door
is open.
Depending on your model, the water and ice dispensers may
have one or more of the following features: a water level indicator in the dispenser tray, a light that turns on when you use the dispenser, and a lock option to avoid unintentional dispensing.
Water Dispenser
To Disp ens e Wat er:
1. Press a sturdy glass against the water dispenser pad.
NOTES:
While dispensing water and for 3 seconds after
dispensing has stopped, the digital display will show how many ounces of water have been dispensed.
To switch from ounces to cups, press and hold ICE and
LOCK at the same time until the dispenser beeps after 3 seconds. To switch from cups to liters, press and hold the buttons for another 3 seconds. To switch back to ounces, repeat the process a third time.
2. Remove the glass to stop dispensing. NOTE: Water may have an off-flavor if you do not use the
dispenser periodically. Dispense enough water every week to maintain a fresh supply.
8
Ice Dispenser
Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.
WARNING
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
Dispenser Light (on some models)
Ice dispenses from the ice maker storage bin in the freezer when the dispenser pad is pressed. The dispensing system will not operate when the freezer door is open. To turn off the ice maker, see “Ice Maker and Storage Bin.”
Your ice maker can produce both crushed and cubed ice. The display screen reads “CRUSHED” or “CUBED,” indicating which type is selected. To change the setting, press the ICE button before dispensing ice.
For crushed ice, cubes are crushed before being dispensed. This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the first cubes.
To Dispense Ice:
1. Press the button to select the desired type of ice.
2. Press a sturdy glass against the ice dispenser pad. Hold the
glass close to the dispenser opening so ice does not fall outside of the glass.
When you use the dispenser, the light will automatically turn on. If you want the light to be on continuously, you may choose either ON or AUTO.
ON: Press LIGHT to turn the dispenser light on. AUTO: Press LIGHT a second time to select AUTO mode. The
dispenser light will automatically adjust to become brighter as the room brightens, dimmer as the room darkens.
OFF: Press LIGHT a third time to turn the dispenser light off. The dispenser lights are LEDs that cannot be changed. If it
appears that your dispenser lights are not working, be sure that the light sensor is not blocked (in AUTO mode). See “Troubleshooting” for more information.
Dispenser Lock (on some models)
The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to the ice maker, or to the dispenser light. It simply deactivates the ice and water dispensers. To turn off the ice maker, see “Ice Maker and Storage Bin.”
Press and hold LOCK for 3 seconds to lock the dispenser.
While the dispenser is locking, “LOCKING” will appear on the display screen and the blue indicator light around the LOCK button will flash. When the dispenser is locked, the indicator light will change to red for a few seconds, then turn off.
Press and hold LOCK a second time to unlock the dispenser.
While the dispenser is unlocking, “UNLOCKING” will appear on the display screen and the red indicator light around the LOCK button will flash. When the dispenser is unlocked, the indicator light will change to blue for a few seconds, then turn off.
IMPORTANT: You do not need to apply a lot of pressure to the pad in order to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing. NOTE: Ice may continue to dispense for up to 10 seconds
after removing the glass from the pad. The dispenser may continue to make noise for a few seconds after dispensing.
Dispenser Tray with Water Level Indicator (on some models)
Your dispenser may include a small tray at the bottom of the dispenser. It is designed to catch small spills and allow for easy cleaning. The tray can be removed from the dispenser to be emptied or cleaned.
NOTE: There is no drain in the tray. When the tray is full of water and needs to be emptied, a small red indicator pops up at the back of the tray.
Water Filtration System
Water Filter Status
IMPORTANT: Replace the disposable water filter when indicated
or at least every 6 months. If water flow to the dispenser or ice maker decreases noticeably, change the water filter sooner.
Style 1 - Non-Dispenser Models The Filter Status lights, located on the Temperature Control
display, will help you know when to change the water filter.
Order - It is almost time to replace the water filter. Order
replacement water filter.
Replace - It is time to replace the water filter.
Filter Reset - After you replace the disposable water filter with
a new filter, press and hold FILTER RESET for 2 seconds to reset the water filter status tracking feature to Good.
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Style 2 - Dispenser Models
A
B
A B
A
B
C
The Filter Status lights, located on the Dispenser Control display, will help you know when to change your water filter. Press FILTER to check the status of the water filter.
If the filter is new:
You must press FILTER to view the filter’s status. For a few seconds, the status light will be blue and the display screen will show what percentage of your filter’s life remains.
If it is almost time to change the filter:
The status light will automatically illuminate and will remain on, appearing yellow. The words “ORDER FILTER” will appear on the display screen. Press FILTER to see what percentage of your filter’s life remains. You should order the appropriate replacement filter. See “Accessories.”
If it is time to change the filter:
The status light will remain on, changing to red. The words “REPLACE FILTER” and “HOLD BUTTON TO RESET” will appear on the display screen until the filter has been changed and the status light has been reset.
To reset the water filter status light:
After changing the filter, reset the status light by pressing and holding the FILTER button for 3 seconds. The status light will blink red and change to blue, then turn off when the system is reset.
4. Remove the covers from the O-rings. Be sure the O-rings are
still in place after the covers are removed.
5. Place the cap (removed in Step 2) on the new filter. Align the
ridge on the cap with the arrow on the filter. Turn the cap clockwise until it snaps into place.
A. Eject button B. Arrow on filter C. Ridge on cap
Changing the Water Filter
The water filter is located in the base grille below the freezer compartment door. It is not necessary to remove the base grille to remove the filter.
1. Remove the filter by pressing the eject button and pulling straight out on the filter cap.
NOTES:
Avoid twisting the cap when removing the filter because
this could cause the cap to come off. If this occurs, replace the cap and pull the filter straight out.
There will be water in the filter. Some spilling may occur.
A. Eject button B. Filter cap
2. Remove the cap by turning it counterclockwise until it stops. IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
3. Align the ridge on the cap with the arrow on the new filter and turn the cap until it snaps into place.
6. Push the new filter into the opening in the base grille. As the
filter is inserted, the eject button will depress. The eject button will pop back out when the filter is fully engaged.
7. Pull gently on the cap to check that the filter is securely in
place.
8. Flush the water system. Depending on your model, see
“Water and Ice Dispensers” or “Ice Maker and Storage Bin.”
Using the Ice Maker Without a Water Filter
You can operate the ice maker without a water filter. Your ice will not be filtered.
1. Remove the filter by pressing the eject button and pulling on
the cap. See “Changing the Water Filter” earlier in this section.
2. Remove the cap by turning it counterclockwise until it stops. IMPORTANT: Do not discard the cap. It is part of your
refrigerator. Keep the cap to use with the replacement filter.
3. With the cap in a horizontal position, insert the cap into the base grille until it stops.
4. Turn the cap counterclockwise until the cap slips into the attachment slot. Then, turn the cap clockwise until it is in a horizontal position.
NOTE: The cap will not be even with the base grille.
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A. Cover B. O-rings
IMPORTANT: Flush the water system before turning on the ice maker. See “Water and Ice Dispensers.” Allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 3 days to completely fill the ice container.
Ice Maker and Storage Bin
(on some models - Accessory)
Style 1
A
To Turn the Ice Maker On/Off:
The On/Off switch for the ice maker is a wire shutoff arm located on the side of the ice maker.
1. To turn the ice maker on, simply lower the wire shutoff arm. NOTE: Your ice maker has an automatic shutoff. As ice is
made, the ice cubes will fill the ice storage bin and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.
2. To manually turn the ice maker off, lift the wire shutoff arm to the OFF (arm up) position and listen for the click to make sure the ice maker will not continue to operate.
To Remove and Replace the Ice Bin:
1. Flip up the covering panel.
2. To manually turn the ice maker off, slide the control to the
OFF (right) position.
To Remove and Replace the Ice Storage Bin:
1. Hold the base of the storage bin with both hands and press
the release button to lift the storage bin up and out. NOTE: It is not necessary to turn the ice maker control to the
OFF (right) position when removing the storage bin. The sensor cover (“flipper door”) on the left wall of the freezer stops the ice maker from producing ice if the door is open or the storage bin is removed.
2. Replace the storage bin on the door and push down to make
sure it is securely in place.
Clean the Ice Storage Bin
NOTE: It is normal for ice to stick together in the ice bin. Ice may
be dispensed or used more frequently which will break up the ice. It is recommended that the ice container be emptied and cleaned as needed.
To clean the ice storage bin:
A. Ice maker cover
2. Lift the wire shutoff arm so it clicks into the OFF (up) position. Ice can still be dispensed, but no more can be made.
3. Lift up the front of the storage bin and pull the ice bin forward.
4. Replace the bin by pushing it in all the way or the dispenser
will not work. Push the wire shutoff arm down to the ON position to restart ice production. Make sure the door is closed tightly.
Style 2
To Turn the Ice Maker On/Off:
The On/Off switch is located on the top right side of the freezer compartment.
1. To turn the ice maker on, slide the control to the ON (left) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker sensors will automatically stop ice production, but the control will remain in the ON (left) position.
1. Empty the ice container. Use warm water to melt the ice if
necessary. NOTE: Do not use anything sharp to break up the ice in the
bin or bucket. This can cause damage to the ice container and the dispenser mechanism.
2. Wash ice bin with a mild detergent, rinse well and dry
thoroughly. Do not use harsh or abrasive cleaners or solvents.
Remember
Allow 24 hours to produce the first batch of ice. Allow 3 days
to completely fill ice container.
Discard the first three batches of ice produced to avoid
impurities that may be flushed out of the system.
The quality of your ice will be only as good as the quality of
the water supplied to your ice maker.
Avoid connecting the ice maker to a softened water supply.
Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is well maintained.
It is normal for the ice cubes to be attached at the corners.
They will break apart easily.
For Style 1 ice maker, do not force the wire shutoff arm up or
down.
Do not store anything on top of the ice maker or in the ice
storage bin/bucket.
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REFRIGERATOR FEATURES
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.
Refrigerator Shelves
The shelves in your refrigerator are adjustable to meet your individual storage needs.
Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.
Shelves
1. Remove the shelf by tilting it up at the front and lifting it out of
the shelf supports. Pull shelf straight out.
2. Reposition the shelf supports in the desired location. Check that they are level and securely in position.
Remove and Replace the Deli Pan Cover
1. Remove the food from the deli pan cover.
2. Pull the pan out about 4" (10.2 cm). Reach under the glass
shelf with both hands and lift gently upward until back of shelf is free.
3. Tilt the shelf at an angle and remove the shelf from the
refrigerator. Do not bump the glass.
3. Place the back of the shelf in the shelf supports.
4. Lower the front of the shelf and check to make sure that it is
securely in position.
Deli Pan
The deli pan can be used to store a variety of food items including dairy, produce and fresh meat.
NOTE: The temperature in the deli pan can be set to meet the National Livestock and Meat Board recommended storage temperature range of 28°F to 32°F (-2°C to 0°C) for fresh meats.
The control for the Deli Pan adjusts the temperature of the pan not the temperature of the refrigerator. Cold air flows into the pan through the air duct between the freezer and the refrigerator. Adjusting the control allows more or less cold air through the air duct.
4. Replace the deli pan cover. Hold the deli pan cover firmly with
both hands. Tilt the cover at an angle and position it above the shelf supports. Set the shelf gently on supports.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and moisture-proof. Rewrap if necessary. See the following chart for storage times. When storing meat longer than the times given, freeze the meat.
Fresh fish or shellfish.........................use same day as purchased
Chicken, ground beef, variety meat (liver, etc.) ................1-2 days
Cold cuts, steaks/roasts ..................................................3-5 days
Cured meats................................................................... 7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.
Crisper Drawers and Covers
Remove and Replace the Crisper Drawers
1. Slide the crisper drawer straight out to the stop. Lift the front
of the drawer with one hand while supporting the bottom of the drawer with your other hand and slide the drawer out the rest of the way.
Deli Pan Temperature Control
1. Choose a setting based on the item to be stored in the pan.
2. Push the button that corresponds to that setting.
3. The indicator light for that setting will illuminate to verify that
the pan is ready to be loaded.
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2. To replace the crisper drawer, place the drawer onto slides.
A B
Be sure the small bracket on the side of the crisper drawer is behind the pin on the slide.
A. Bracket B. Pin
3. Push the drawer back and then pull it forward to be sure it is securely in position.
Clean the Crisper Covers
1. To clean the top crisper cover, remove deli pan.
2. To clean the bottom crisper cover, first remove the top crisper
drawer.
Covered Utility Bin
NOTE: For long-term storage, store eggs in a covered container or in their original carton on an interior shelf.
Wine Rack
1. Remove the rack by pulling it straight out from the shelf.
2. Replace the rack by sliding it in between the shelf and the
wall of the refrigerator.
FREEZER FEATURES
Freezer Shelf
1. Remove the shelf by lifting it up and pulling it straight out.
2. Replace the shelf by putting it over the supports and lowering
it into place.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of food, the type of packaging or wrap used (should be airtight and moisture-proof), and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze within 24 hours (no more than 2 to 3 lbs of food per cubic foot [907-1,350 g per 28 L] of freezer space). Leave enough space in the freezer for air to circulate around packages. Be sure to leave enough room for the door to close tightly.
For more information on preparing food for freezing, check a freezer guide or reliable cookbook.
Freezer Basket
The freezer basket can be used to store bags of frozen fruits and vegetables that may slide off freezer shelves.
Remove and Replace the Freezer Basket
1. Pull the basket forward out to the stop.
2. Lift the front of the basket and slide it out the rest of the way.
3. Replace the basket by positioning it on the side wall guide
rails. Lift the basket front slightly while pushing it past the guide rail stops and slide basket in the rest of the way.
13
DOOR FEATURES
WARNING
Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
Large door bins hold gallon containers and the smaller door bins hold 2-liter bottles. The door bins are adjustable and removable for easy cleaning and adjusting.
Gallon Door Bin
NOTE: The gallon door bin can only be placed on the lower
support.
1. Insert the attachment brackets into the adjustment slots on
the door.
2. Push down on the bin to secure tabs.
3. If necessary, adjust interior shelves to allow for milk jugs and
tall beverage containers stored in the gallon door bin.
REFRIGERATOR CARE
Cleaning
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid build­up of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Remove the top grille. See “Power On/Off Switch.”
2. Press power switch to OFF.
3. Remove all removable parts from inside, such as shelves,
crispers, etc.
4. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials.
To help remove odors, you can wash interior walls with a
5. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners containing chlorine. Dry thoroughly with a soft cloth.
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mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).
Door Bins
Door Bins
1. Remove the bin by lifting it up and pulling it out.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
NOTE: To keep your Stainless Steel refrigerator looking like new and to remove minor scuffs or marks, it is suggested that you use the manufacturer’s approved Stainless Steel Cleaner and Polish.
IMPORTANT: This cleaner is for Stainless Steel parts only! Do not allow the Stainless Steel Cleaner and Polish to come
into contact with any plastic parts such as the trim pieces, dispenser covers or door gaskets. If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth. To order the cleaner, see “Accessories.”
6. Clean the condenser coils located behind the top grille
ventilation panel regularly. Coils may need to be cleaned as often as every other month. This may help save energy.
Use a vacuum cleaner with an extended attachment to
clean the condenser coils when they are dusty or dirty.
7. Press the power switch to ON.
8. Replace the top grille. See “Power On/Off Switch.”
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to replace the bulb with one of the same size and shape. All lights require a 40-watt maximum appliance bulb. Replacement bulbs are available from your dealer or appliance store.
1. Remove the top grille. See “Power On/Off Switch.”
2. Press the power switch to OFF.
3. Remove light shield when applicable as shown. NOTE: To clean a light shield, wash it with warm water and a
liquid detergent. Rinse and dry the shield well.
4. Remove light bulb and replace with one of the same size, shape and wattage.
5. Replace light shield when applicable as shown.
6. Press the power switch ON.
7. Replace the top grille. See “Power On/Off Switch.”
Refrigerator Control Panel Lights
A
There are two or three light bulbs located in the top front of the refrigerator compartment behind a light shield.
Open the light shield. Grasp the light shield by the openings.
Gently push back and pull down, as shown, to access the light bulbs.
A. Light shield
Remove the light bulb and replace it with one of the same
size, shape and wattage.
Close the light shield by raising it up into place.
NOTE: If needed, clean the light shield with a damp soft cloth.
Freezer and Crisper Lights
Remove the light shield by grasping the sides and squeezing
in toward the center. Once the side hooks of the shield are free from the freezer or crisper lining, pull down the shield.
Replace the light shield by squeezing the top and bottom
toward the center and inserting the hooks into the slotted holes. Once the hooks are in place, snap the front tab into the slotted hole.
Power Interruptions
If the power will be out for 24 hours or less, keep the door or doors closed (depending on your model) to help food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the following:
Remove all frozen food and store it in a frozen food locker.
Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot
(28 L) of freezer space. This will keep the food frozen for 2 to 4days.
If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.
Vac ation Ca re
Your refrigerator is equipped with the Holiday Mode feature, which is designed for the traveler who wishes to turn off the lights and ice maker. By selecting this feature, the temperature set points remain unchanged, the ice maker will be disabled and the interior lights will turn off. For most efficient refrigerator operation, it is recommended to exit Holiday Mode when it is no longer required.
If You Choose To Leave the Refrigerator On While You’re Away:
1. Use up any perishables and freeze other items.
2. Press HOLIDAY.
3. If your refrigerator has an automatic ice maker, shut off water
supply to the ice maker.
4. Empty the ice bin.
5. When you return from vacation, press HOLIDAY to return to
normal operation.
If You Choose To Turn the Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
Turn off the water supply to the ice maker at least one day
ahead of time.
When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position.
3. Depending on your model, turn the Thermostat Control (or Refrigerator Control) to OFF. See “Using the Controls.”
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and mold from building up.
15
TROUBLESHOOTING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your refrigerator will not operate
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.
Is the refrigerator or freezer control turned to the OFF
position? See “Using the Control(s).”
Is the refrigerator defrosting? Recheck to see if the
refrigerator is operating in 30 minutes. Your refrigerator will regularly run an automatic defrost cycle.
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.
The lights do not work
Is the refrigerator in “Holiday Mode?” See “Holiday Mode.”
Is a light bulb loose in the socket or burned out? See
“Changing the Light Bulb(s).”
Has the door been open more than 10 minutes? When the
door is held open for more than 10 minutes, the “Door Open” indicator light will flash and the interior lights will shut off. See “Door Open” in “Using the Control(s).”
The motor seems to run too much
Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room temperatures, expect your motor to run about 80% of the time. Under warmer conditions, it will run even more.
Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the refrigerator. The motor normally will run longer to cool the refrigerator back down.
Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
16
Are the controls not set correctly for the surrounding
conditions? See “Using the Control(s).”
Are the doors not closed completely? Close the doors
firmly. If they do not close completely, see “The doors will not close completely” later in this section.
Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person. NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency motor.
The refrigerator seems to make too much noise
The sounds may be normal for your refrigerator. See “Normal Sounds.”
There is no audible door open alarm
Has the door been open less than 10 minutes? The door open
alarm will only flash when the door has been open for 10 minutes. The audible alarm will sound the first time the door is left open for more than 10 minutes. Subsequent door open alarms will only flash. You must reset the audible alarm each time. See “Using the Control(s).”
The ice maker is not producing ice or not enough ice
Has the ice maker just been installed? The ice bin holds
14 to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to four days to completely fill, if no ice is used during this time.
Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See “Using the Control(s).”
Is the ice maker wire shutoff arm in the OFF (arm up)
position (on some models)? Lower the wire shutoff arm to the ON (arm down) position. See “Ice Maker and Storage Bin.”
Is the ice maker switch in the OFF (right) position (on
some models)? Move ice maker switch to the ON (left) position. See “Ice Maker and Storage Bin.”
Is the water line shutoff valve to the refrigerator turned
on? Turn on the water valve. See “Connect Water Line to Refrigerator” in the Installation Instructions.
Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been connected to a water supply and the supply shutoff valve is turned on. See “Connect Water Line to Refrigerator” in the Installation Instructions.
Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the ejector arm with a plastic utensil. For models with an ice bin located on the freezer door, access the ice maker by depressing the ice sensor door on the upper left side of the freezer interior. While depressing the sensor door, lift the ice maker service door and remove the ice from the ejector with a plastic utensil. See “Ice Maker and Storage Bin.”
Has a large amount of ice just been removed? Allow three
to four days for an empty ice bin to completely fill, if no ice is used during this time.
Are the controls set correctly? See “Using the Control(s).”
Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.
WARNING
Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.
WARNING
Is there a water filter installed on the refrigerator? The
filter may be clogged or installed incorrectly. Check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call a technician or other qualified person.
NOTE: If not due to any of the above, there may be a problem with the water line. Call for service.
Ice is sticking together in the ice storage bin
It is normal for frost to be on top of the ice storage bin due to
normal opening and closing of the freezer.
It is normal for ice to stick together when it is not dispensed
or used frequently. It is recommended that the ice storage bin be emptied and cleaned as needed. See “Ice Maker and Storage Bin.”
Off-taste, odor or gray color in the ice
Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
Does the freezer and ice bin need to be cleaned? See
“Cleaning” or “Ice Maker and Storage Bin.”
Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to avoid odor transfer from stored food.
Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration system needs additional flushing. Run additional water through the water dispenser to flush the water filtration system more thoroughly (at least 6 qt [5.7 L] or 3 to 4 minutes initially). Discard discolored ice.
Is ice stuck in the delivery chute? Clear the ice from the
delivery chute with a plastic utensil. Do not use anything sharp to remove the ice. You could cause damage.
Is the ice dispenser stalling while dispensing “crushed”
ice? Stop dispensing ice. Change the ice button from “crushed” to “cubed.” Depress the ice dispenser arm using a sturdy glass. If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again. See “Water and Ice Dispensers.”
Is there ice in the bin? See “The ice maker is not producing
ice” earlier in this section.
Has the dispenser pad been held in too long? Release
dispenser pad. Ice will stop dispensing when the pad is held in too long. Wait 3 minutes for dispenser motor to reset before using again. It is best to take large amounts of ice directly from the ice bin, not through the dispenser.
The ice storage bin is difficult to remove
The ice dispenser will not operate properly
Is the freezer door closed completely? Push the door firmly
shut. If it will not shut all the way, see “The doors will not close completely” later in this section.
Is the ice bin installed correctly? For models with an interior
ice bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”
Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker. If other cubes have been added, remove all cubes and check to see that none have become stuck in the delivery chute.
Has the ice frozen in the ice bin? Shake the ice bin to
separate cubes. If cubes do not separate, empty bin and wait 24 hours for ice to restock.
Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the ice if necessary.
Is the ice storage bin difficult to remove (on some models)?
For models with an ice storage bin located on the freezer door, select “cubed” ice. Using a sturdy glass, quickly depress and release the ice dispenser lever. Open the freezer door, depress the release button on the ice storage bin and lift upward. See “Ice Maker and Storage Bin.”
The water dispenser will not operate properly
Has the water system not filled? The water system needs
to be filled the first time it is used. Use a sturdy container to depress the water dispenser bar until the water begins to flow. Flush the water system by dispensing and discarding 6 qt (5.7 L) of water. Cleaning the system will take approximately 3 to 4 minutes and will help clear air from the line. Additional flushing may be required in some households. See “Water and Ice Dispensers.”
Is the water shutoff valve not turned on or the water line
connected at the source? Make sure the water shutoff valve is turned on and the water source is connected to the refrigerator. See “Connect Water Line to Refrigerator” in the Installation Instructions.
17
Is the water shutoff valve clogged or incorrectly installed?
WARNING
Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.
See “Connect Water Line to Refrigerator” in the Installation Instructions. If clogging or installation is not a problem, call for service or contact a plumber.
Is there a kink in the home water source line? If you find or
suspect a kink in the water line, call for service.
Is there a water filter installed on the refrigerator? The
filter may be clogged or incorrectly installed. First, check the filter installation instructions to ensure that the filter was installed correctly and is not clogged. If installation or clogging is not a problem, call for service.
Water is leaking from the dispenser
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser pad.
Is there a water filter installed on the refrigerator? The
water filtration system may have air in the lines, causing water to drip. Additional flushing may help clear air from the lines. Normal dispenser use should flush air from the lines within 24 to 72 hours.
Water flow from the dispenser decreases noticeably
Is there a water filter installed on the refrigerator?
The filter may be full or incorrectly installed. Remove the water filter cartridge. See “Water Filtration System.” Operate the dispenser. If the water flow increases noticeably, replace the filter.
The dispenser water is not cool enough
Has the refrigerator been newly installed? Allow 24 hours
for the refrigerator to cool completely.
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
Has water not been recently dispensed? The first glass of
water may not be cool. Discard the first glass of water.
The divider between the two compartments is warm
There is interior moisture buildup
Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.
Are the door(s) opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and closing the door as soon as possible.
Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before placing in the refrigerator.
Are the controls set correctly for the surrounding
conditions? See “Using the Control(s).”
Was a self-defrost cycle completed? It is normal for
droplets to form after the refrigerator self-defrosts.
The doors will not close completely
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less space.
Is the ice bin out of position? For models with an interior ice
bin, push the ice bin in all the way. If the ice bin does not go in all the way, it may not be put in straight. Pull it out and try again. For models with an ice bin located on the freezer door, the bin should sit level. To remove the bin, press the release button on the right side of the bin and lift straight up. Replace the bin in the door making sure it is properly aligned and snapped securely into place. See “Ice Maker and Storage Bin.”
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See “Crisper Drawers and Covers” for more information.
Does the refrigerator wobble or seem unstable? Level the
refrigerator. See “Adjust Doors” and “Level Refrigerator” in the Installation Instructions.
The warmth is probably due to normal operation of the automatic exterior moisture control. If still concerned, call for service.
Temperature is too warm
Are the air vents blocked in either compartment? This
obstructs cold air movement between the compartments. Remove any objects from in front of the air vents. See “Ensuring Proper Air Circulation” for the location of air vents.
Are the door(s) opened often? The refrigerator will warm
when this occurs. Keep the refrigerator cool by getting all items out at one time, keeping food organized, and closing the door as soon as possible.
Has a large amount of food just been added to the
refrigerator or freezer? Adding a large amount of food warms the refrigerator. It can take several hours for the refrigerator to return to the normal temperature.
Are the controls set correctly for the surrounding
conditions? See “Using the Control(s).”
Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using the Control(s).” If this does not correct the problem, call for service.
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The doors are difficult to open
Are the gaskets dirty or sticky? Clean gaskets according to the
directions in “Cleaning.”
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new THERMADOR
To locate factory specified replacement parts in your area, call
1-800-735-4328.
Call the Thermador Customer Interaction Center toll free:
1-800-735-4328. Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
For Further Assistance
If you need further assistance, you can write to Thermador with any questions or concerns at:
BSH Home Appliances 1901 Main Street, Suite 600 Irvine, CA 92614
Please include a daytime phone number in your correspondence.
®
appliance.
In the U.S.A.
In Canada
Call the Thermador Customer Interaction Centre toll free:
1-800-735-4328. Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Referrals to local dealers.
For Service in Canada
Call 1-800-735-4328. Thermador Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Thermador Canada with any questions or concerns at:
BSH Home Appliances 6696 Financial Drive, Unit 3 Mississauga, Ontario L5N 7J6
Please include a daytime phone number in your correspondence.
Accessories
To order replacement parts, in the U.S. or Canada, call 1-800-944-2904 for the authorized parts distributor in your area or visit our web site at www.thermador.com.
WATER FILTER CERTIFICATIONS
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PERFORMANCE DATA SHEETS
*
**
***
Class II particle size: 1 um to <5 um Test requirement is at least 100,000 particles/mL of AC Fine Test Dust. Compliant for Lead reduction requirements under NSF/ANSI Standard 53 as tested by Pace Analytical Services, Inc.
® NSF is a registered trademark of NSF International.
Base Grille Water Filtration System
Model P2RFTG2/P2WG2L, P2WG2, P1WG2L, P1WG2 Capacity 200 Gallons (757 Liters)
System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor, Particulate Class II*; and against NSF/ANSI Standard 53 for the reduction of Mercury, Benzene, Toxaphene, O-dichlorobenzene, and Carbofuran.
This system has been tested according to NSF/ANSI Standards 42 and 53 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42 and 53.
Substance Reduction Aesthetic Effects
Chlorine Taste/Odor Particulate Class II
Contaminant Reduction
Lead: @ pH 6.5*** Lead: @ pH 8.5***
Mercury: @ pH 6.5 Mercury: @ pH 8.5
Benzene 0.005 mg/L 0.0154 mg/L 0.015 mg/L ± 10% 0.0012 mg/L 0.0006 mg/L 92.22 96.34 O-Dichlorobenzene 0.6 mg/L 1.7571 mg/L 1.8 mg/L ± 10% 0.0250 mg/L 0.0066 mg/L 98.58 99.63 Toxaphene 0.003 mg/L 0.015 mg/L 0.015 mg/L ± 10% 0.001 mg/L 0.001 mg/L 93.33 93.33 Carbofuran 0.04 mg/L 0.0819 mg/L 0.08 mg/L ± 10% 0.0400 mg/L 0.0213 mg/L 51.13 74.00
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.85 gpm (3.2 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).
It is essential that operational, maintenance, and filter
replacement requirements be carried out for the product to perform as advertised.
Use replacement filter P2RFTG2, part #REPLFLTR20.
Style 1 – When the water filter status display changes from “GOOD” to “ORDER,” order a new filter. When the filter indicator reads “REPLACE,” it is recommended that you replace the filter.
Style 2 – Press FILTER to check the status of your water filter. If the filter indicator light is yellow and the words “ORDER FILTER” appear on the display screen, order a new filter. If the filter indicator light is red, it is recommended that you replace the filter.
These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory conditions, actual performance may vary.
The product is for cold water use only.
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after the system.
Refer to the “Warranty” section for the Manufacturer’s name,
address and telephone number.
*
NSF Reduction Requirements
50% reduction 85% reduction
NSF Reduction Requirements
0.010 mg/L
0.010 mg/L
0.002 mg/L
0.002 mg/L
Average Influent
2.0182 mg/L 1333333 #/mL
Average Influent
0.1533 mg/L
0.1400 mg/L
0.0058 mg/L
0.0059 mg/L
Influent Challenge Concentration
2.0 mg/L ± 10% At least 10,000 particles/mL
Influent Challenge Concentration
0.15 mg/L ± 10%
0.15 mg/L ± 10%
0.006 mg/L ± 10%
0.006 mg/L ± 10%
Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply Water Pressure Water Temperature Service Flow Rate
Maximum Effluent
0.06 mg/L 6600 #/mL
Maximum Effluent
0.0005 mg/L
0.0007 mg/L
0.0002 mg/L
0.0005 mg/L
Average Effluent
0.0536 mg/L 2325 #/mL
**
Average Effluent
0.0005 mg/L
0.0006 mg/L
0.0002 mg/L
0.0003 mg/L
Minimum % Reduction
97.03
99.51
Minimum % Reduction
99.67
99.50
96.54
91.57
Average % Reduction
97.34
99.83
Average % Reduction
99.67
99.57
96.54
94.92
City or Well 30 - 120 psi (207 - 827 kPa) 33° - 100°F (0.6° - 37.8°C)
0.85 gpm (3.2 Lpm) @ 60 psi
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