Thermador T30IR User Manual [en, es, fr]

USE & CARE GUIDE
GUIDE D’UTILISATION
Model/Modele/Modelo T24IR.. T30IR..
ET D’ENTRETIEN
MANUAL DE USO Y CUIDADO
en-us Table of Contents 3 fr-ca Table des matières 16 es-mx Índice 30
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en-us Table of Contents
Safety and warning information........................................ 4
Definition .......................................................................... 4
Before you switch ON the appliance.......................... 4
Technical safety .............................................................. 4
Important information when using the appliance ..... 4
Children in the household ............................................ 4
General regulations........................................................ 4
Installing the appliance ...................................................... 5
Transporting .................................................................... 5
Installation location ........................................................ 5
Ventilation ............................................................................. 5
Connecting the appliance ................................................. 5
Electrical connection...................................................... 5
Getting to know your appliance ....................................... 6
Controls ............................................................................ 7
Switching the appliance on............................................... 7
Operating tips.................................................................. 7
Set the language ................................................................. 7
Setting the temperature ..................................................... 8
Refrigerator compartment............................................. 8
Special functions ................................................................. 8
Setup mode ..................................................................... 8
Vacation mode................................................................ 8
Sabbath mode ................................................................ 8
Energy saving mode...................................................... 9
Super cooling....................................................................... 9
Switching on .................................................................... 9
Alarm function...................................................................... 9
enOperating instructions
Refrigerator compartment ................................................. 9
When purchasing food, please note: ......................... 9
Arranging food in the appliance.................................. 9
“Cool-fresh” container ...................................................... 10
Selection buttons for “cool-fresh” container ........... 10
Foods suitable for “cool-fresh” container: ............... 10
Foods not suitable for the “cool-fresh” container:. 10
When purchasing food, please note: ....................... 10
Interior fittings .................................................................... 10
Removing the shelves................................................. 10
Drawer in the refrigerator compartment .................. 10
Removing the humidity filter in the “cool-fresh”
container ........................................................................ 11
Switching off and disconnecting the appliance .......... 11
Switching the appliance off ........................................ 11
Disconnecting the appliance ..................................... 11
Defrosting ........................................................................... 11
Cleaning the appliance.................................................... 11
Interior fittings ............................................................... 11
Light (LED) ......................................................................... 12
Tips for saving energy...................................................... 12
Operating noises............................................................... 12
Quite normal noises..................................................... 12
Preventing noises ......................................................... 12
Eliminating minor faults yourself .................................... 13
Appliance ....................................................................... 13
Customer service .............................................................. 13
Warranty.............................................................................. 14
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, Safety and warning information

Safety andwarning information

Definition

, WARNING:
This indicates that death or serious injury may result due to non-observance of this warning.
, CAUTION:
This indicates that minor or moderately severe injury may result due to non-observance of this warning.

Before you switch ON the appliance

Please read the operating and installation instructions carefully. They contain important information on how to install, use and maintain the appliance. The manufacturer is not liable if you fail to comply with the instructions and warnings. Retain all documents for subsequent use or for the next owner.

Technical safety

If the power cord of this appliance is damaged, it must be replaced by the manufacturer, customer service or a similarly qualified person. Improper installations and repairs may put the user at considerable risk. Repairs may be performed by the manufacturer, customer service or a similarly qualified person only. Only original parts supplied by the manufacturer may be used. The manufacturer guarantees that only these parts satisfy the safety requirements. A power cable extension may be purchased from customer service only. The appliance comes with a UL registered 3-wire power cord. Never sever or remove the third (earth) conductor from the power cord. The appliance requires a 3-pole socket. The socket may be connected by an electrician only. Where there is a 2-pole standard wall socket, it is the personal responsibility and duty of the customer to have this socket replaced with a correctly earthed 3­pole wall socket. Do not use any adapter plugs.

Important information when using the appliance

Never use electrical appliances inside the appliance
(e.g. heater, electric ice maker, etc.). Risk
of explosion!
Never use a steam cleaner to defrost or clean
the appliance! The steam may penetrate electrical
parts and cause a short-circuit. Risk of electric
shock!
Do not use pointed or sharp-edged implements
to remove frost or layers of ice. You could damage
the refrigerant tubes. Leaking refrigerant may ignite
or cause eye injuries.
Do not store products which contain flammable
propellants (e.g. spray cans) or explosive
substances in the appliance. Risk of explosion!
Do not stand on or lean heavily against base
of appliance, drawers or doors, etc.
Before defrosting and cleaning the appliance, pull
out the mains plug or switch off the fuse. Do not pull
out the mains plug by tugging the cable.
Bottles which contain a high percentage of alcohol
must be sealed and stored in an upright position.
Keep plastic parts and the door seal free of oil
and grease. Otherwise, parts and door seal will
become porous.
Never cover or block the ventilation openings for
the appliance.
People (children incl.) who have limited physical,
sensory or mental abilities or inadequate knowledge
must not use this appliance unless they are
supervised or given meticulous instructions.

Children in the household

Keep children away from packaging and its parts.
Danger of suffocation from folding cartons and cling
wrap!
Do not allow children to play with the appliance!
If the appliance features a lock:
keep the key out of the reach of children!

General regulations

The appliance is suitable for refrigerating food. This appliance is intended for use in the home and the home environment. The refrigeration circuit has been checked for leaks.
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Installing the appliance

Have a technician install and connect the appliance according to the enclosed installation instructions.
Transporting
The appliances are heavy and must be secured during transportation and installation. Because of the weight/dimensions of the appliance and to minimise the risk of injuries and damage to the appliance at least two persons are necessary to set-up the appliance securely.
Installation location
A dry, well ventilated room is suitable as an installation location. The installation location should not be exposed to direct sunlight and not placed near a heat source, e.g. a cooker, radiator, etc. If installation next to a heat source is unavoidable, use a suitable insulating plate or observe the following minimum distances from the heat source:
3 cm to electric or gas cookers.
30 cm to an oil or coal-fired cooker.
The floor of the installation location must not give way; if required, reinforce floor. To ensure that the ice maker functions correctly, the appliance must be upright.
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Electrical connection
, WARNING:
Avoid the risk of an electric shock!
, WARNING:
Insert into a grounded 3-phase socket. Never remove grounding phase. Do not use any adapters. Do not use any extension cables.
, WARNING:
Non-compliance with these instructions may result in death, fire or an electric shock. Improper connection of the protective conductor may result in an electric shock. If you are in doubt whether the appliance has been grounded properly, have the appliance tested by a qualified electrician or service technician.
The socket must be near the appliance and also freely accessible following installation of the appliance. The appliance complies with protection class I. Connect the appliance to 115 V/60 Hz alternating current via a correctly installed socket with protective conductor. The socket must be fused with a 10 to 16 A fuse. The appliance comes with a UL registered 3-wire power cord. The appliance requires a 3-pole socket. Please observe the following table with regard to this:

Ventilation

The refrigeration unit is ventilated only via the ventilation grille in the base. Never cover the ventilation grille or place anything in front of it. Otherwise the refrigeration unit must work harder, increasing the power consumption.

Connecting the appliance

After installing the appliance, wait at least 1 hour until the appliance starts up. During transportation the oil in the compressor may have flowed into the refrigeration system. Before switching on the appliance for the first time, clean the interior of the appliance (see chapter “Cleaning the appliance”).
Appliance Maximum simulta-
neous load
Refrigerator 2.0 amps
Check on the rating plate whether the indicated voltage and current type correspond with the values of your power supply. The location of the rating plate can be found in the chapter entitled Customer service.
, WARNING:
Never connect the appliance to electronic energy saver plugs.
Our appliances can be used with mains and sine-controlled inverters. Mains-controlled inverters are used for photovoltaic systems which are connected directly to the national grid. Sine-controlled inverters must be used for isolated applications (e.g. on ships or in mountain lodges) which are not connected directly to the national grid.
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Getting to know your appliance

These operating instructions refer to several models. The diagrams may differ.
1 Light switch 2 Controls 3 Glass shelf in the refrigerator compartment 4Snack-box 5 Fruit and vegetable container 6 Selection buttons “cool-fresh” container 7 “Cool-fresh” container 8 Ventilation 9 Butter and cheese compartment 10 Door shelf 11 Storage compartments for large bottles
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Controls
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A On/Off button
Serves to switch the whole appliance on and off.
B Alarm button
Used to switch off the warning signal, see chapter “Alarm function”.
C “super” button (refrigerator compartment)
Switches super cooling on and off.
D Display panel
The temperatures in the refrigerator compartment are shown in the display panel. Activated special functions are shown via “symbol”.
The menus and setting options which are available are represented on the display panel in the setup mode, see chapter “Setup mode”.
E Selection buttons
The temperature setting is activated using the selection buttons, see chapter “Setting the temperature”.
For selecting a menu in the setup mode, see chapter “Special functions”.
F Setting buttons
The temperature can be changed using the setting buttons, see chapter “Setting the temperature”.
More settings can be selected in the setup mode, see chapter “Special functions”.
G “setup” button
This button starts and ends the setup mode. If the setup mode is ended using the setup button, the changes which have been made are stored.
H Vacation button
Is used to switch vacation mode on and off, see chapter “Special functions”, section “Vacation mode”.
Note:
A sound can be heard every time a button is actuated if this function is activated in the sound menu during the setup mode.
Symbols in the display field
Super cooling is activated (see chapter “Super cooling”).
Holiday mode is activated, see chapter Special functions.
A warning message is displayed, see chapter Alarm function.
Switching the appliance on
Switch on the appliance with the On/Off button. The appliance begins to cool. Light is switched on when the door is open.
, CAUTION:
Keep hands and fingers away from front and rear openings of the refrigerator door when closing. Risk of injury to hands or fingers.
Never allow children to climb on or play with the refrigerator door.
Operating tips
When the appliance has been switched on, it may
take several hours until the set temperature has
been reached.
The fully automatic No Frost system ensures that
the refrigerator compartment remains free of ice.
Defrosting is not required.
Set the language
The display languages can be changed according to the table in the chapter Setup mode.
In order to change the display language:
1.
Press setup button.
2.
Press the ¾ or ¿ setting button, until the set
language is displayed.
3.
Press the @ or A setting button, until the desired
language is displayed.
4.
Press the setup button, in order to store the settings.
The set temperature is displayed again in the fascia.
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Setting the temperature
Refrigerator compartment
(can be selected from +35 °F to +46 °F) We recommend a setting of +37 °F. Perishable food should not be stored above +37 °F.
1.
Activate the setup mode with the selection button ¿.
2.
Set the temperature with the @ (warmer) or A (cooler) selection buttons.
Special functions
The following special functions can be selected or displayed:
Setup mode
In Setup mode you can make your personal settings.
Switching on
Press setup button. The first menu (temperature unit) is displayed in the fascia.
Making settings
1.
Switch on setup mode.
2.
Press the selection button ¾ or ¿. The next menu is displayed and its current setting (mostly ON or OFF).
Menu Possible setting
Temperature unit °C (degrees Celsius)
°F (degrees Fahrenheit)
Language English
French Spanish
Sound On
Off
Energy saving mode (eco function)
On Off
Vacation mode
If leaving the appliance for a long period of time, you can switch the appliance over to the energy-saving vacation mode. When Vacation mode is switched on, the following settings are made:
The appliance works in energy saving mode.
The illumination is switched off.
The “super cooling” function is ended (if activated).
Switching on
Press Vacation button.
VACATION is displayed in the fascia. Switching off
Press Vacation button. The previous settings and temperature values are once again activated.
3.
Press the setting button @ or A. The setting is stored, if the next menu is selected using ¾ or ¿.
Switching off
Press setup button. All of the changed settings are stored.
Note:
If no button is selected within 20 seconds, the setup mode ends automatically. All of the changed settings are stored. The set temperature is displayed again in the fascia.
Menus in the setup mode
The following settings can be made.
Sabbath mode
When Sabbath mode is switched on, the following settings are switched off:
Super cooling
Acoustic signal when a button is pressed
Interior light
Background illumination of the display panel
Switching on
1.
Press and hold down the “super” button
on refrigerator compartment.
2.
Press Vacation button.
3.
Press “super” button and hold down for a further
3seconds.
The VACATION symbol flashes on the display panel
and SABBATH is displayed.
Switching off
Press Vacation button. The previous settings and temperature values are once again activated.
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Energy saving mode
If the energy saving function (eco function) is activated, the appliance switches to energy saving operation. This energy saving function is preset at the factory in order to reduce energy consumption. The background illumination of the fascia is likewise reduced.
Switching on
1.
Press setup button.
2.
Press the selection button ¿, until ECO MODE and the current setting (OFF) is displayed.
3.
Press the setting button @, in order to reset the setting.
4.
Press the setup button, in order to store the setting.
ECOis displayed in the fascia.
Switching off
1.
Press setup button.
2.
Press the selection button ¿, until ECO MODE and the current setting (ON) is displayed.
3.
Press the setting button A, in order to reset the setting.
4.
Press the setup button, in order to store the setting.
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Alarm function
Note:
As long as a warning is displayed, no buttons can be pressed. Cause One door of the appliance has not been closed correctly or has been open too long. Remedial action Press the alarm button and close the door. The display goes out.
Refrigerator compartment
, WARNING:
Do not store explosive substances in the appliance. Risk of explosion!
The refrigerator compartment is the ideal storage location for ready meals, cakes and pastries, preserved food, condensed milk, hard cheese, fruit and vegetables sensitive to cold as well as tropical fruit.
Super cooling
Super cooling cools the refrigerator compartment as cold as possible for approx. 6 hours. Then the appliance automatically switches to the temperature set prior to super cooling mode. Switch on super cooling mode, e.g.:
Before placing large quantities of food in
the refrigerator compartment
For fast cooling drinks
Switching on
Press super cooling button. The symbol SUPER¾ is shown in the display panel.
When purchasing food, please note:
The “purchase freshness” is important for the shelf-life of your food.
In principle, the fresher the produce when placed in the “cool-fresh” compartment, the longer it stays fresh. Therefore, when buying food, always pay attention to the degree of freshness. Observe the best-before date specified by the manufacturer for ready products and bottled products.
Arranging food in the appliance
Wrap or cover food before placing in the appliance.
This will retain the aroma, colour and freshness of
the food. In addition, flavours will not be transferred
between foods and the plastic parts will not become
discoloured.
Allow warm food and drinks to cool down before
placing in the appliance.
Do not block air outlet openings with food in
the refrigerator compartment, otherwise the air
circulation will be impaired.
Food which is stored directly in front of the air outlet openings may be frozen by the cold air flowing out.
Avoid contact of oil and fat with the plastic parts
and door seal.
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“Cool-fresh” container
The temperature in the “cool-fresh” container is about 32 °F. The “cool-fresh” drawer is covered by a special filter which sets the ideal humid climate. The low temperature and the optimum moisture provide ideal storage conditions for fresh food. Food can be kept fresh up to three times longer than in the normal cooling zone – for even longer freshness, nutrient retention and flavour.
Selection buttons for “cool-fresh” container
Press the appropriate button corresponding to the food stored.
FISH
For storage of fish and seafood.
MEAT/POULTRY
For the storage of meat products, poultry, sausage and prepared meals.
PRODUCE
For the storage of fruit, vegetables, mushrooms and
herbs. The selection is displayed by illumination of the corresponding button.
When purchasing food, please note:
The “purchase freshness” is important for the shelf-life of your food.
In principle, the fresher the produce when placed in the “cool-fresh” compartment, the longer it stays fresh. Therefore, when buying food, always pay attention to the degree of freshness. Observe the best-before date specified by the manufacturer for ready products and bottled products.
Interior fittings
Removing the shelves
You can reposition the shelves inside the appliance and the door shelves as required. Lift the shelves and remove.
Shelves inside the compartment
Foods suitable for “cool-fresh” container:
In principle all foods which are fresh and are to remain fresh for even longer, e.g. fresh fish, seafood, meat and sausage, dairy products and ready meals.
Foods not suitable for the “cool-fresh” container:
Fruit and vegetables sensitive to cold (e.g. tropical fruit such as pineapples, bananas, papaya, citrus fruits, melons as well as tomatoes, aubergines, zucchini, capsicums, cucumbers, potatoes).
The ideal storage location for these foods is the refrigerator compartment.
Door shelves
Drawer in the refrigerator compartment
1.
Lift the drawers slightly and remove.
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2.
Lift the front of the drawers slightly and place into the chest of drawers.
3.
Lower the drawer and slide it backwards.
Removing the humidity filter in the “cool­fresh” container
Take out the “cool-fresh” container first. Then, pull out the humidity filter.
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Switching off and disconnecting the appliance
Switching the appliance off
Press the On/Off button. Refrigeration unit and light switch off.
Disconnecting the appliance
If you do not use the appliance for a prolonged period:
1.
Switch the appliance off.
2.
Pull out mains plug or switch off fuse.
3.
Clean the appliance.
4.
Leave the appliance door open.
Defrosting
Defrosting is actuated automatically.
Lift off the filter cover and take out the filter.
Cleaning the appliance
, WARNING:
Never clean the appliance with a steam cleaner!
, CAUTION:
Do not use abrasive or acidic cleaning agents
and solvents.
Do not use scouring or abrasive sponges.
The metallic surfaces could corrode.
Never clean shelves and containers in
the dishwasher. The parts may become deformed!
Proceed as follows:
1.
Before cleaning: Switch the appliance off.
2.
Pull out the mains plug or switch off the fuse.
3.
Clean the appliance with a soft cloth, lukewarm water and a little pH neutral washing-up liquid. The rinsing water must not run into the light.
4.
Wipe the door seal with clear water only and then wipe dry thoroughly.
5.
After cleaning reconnect and switch the appliance back on.
Interior fittings
All variable parts of the appliance can be taken out for cleaning (see chapter “Interior fittings”).
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Light (LED)
Your appliance features a maintenance-free LED light. These lights may be repaired by customer service or authorized technicians only.
Tips for saving energy
Install the appliance in a dry, well ventilated room!
The appliance should not be installed in direct sunlight or near a heat source (e.g. radiator, cooker).
If required, use an insulating plate.
Do not block the ventilation openings
in the appliance.
Allow warm food and drinks to cool down before
placing in the appliance!
When thawing frozen products, place them
in the refrigerator. Use the coldness of the frozen food to cool food.
Open the appliance as briefly as possible!
Operating noises
Quite normal noises
Droning
Motors are running (e.g. refrigeration units, fan).
Bubbling, humming or gurgling noises
Refrigerant is flowing through the tubing.
Clicking
Motor, switches or solenoid valves are switching On/ Off.
Preventing noises
The appliance is not level
Please align the appliance with a spirit level. Use the height-adjustable feet or place packing underneath them.
The appliance is not free-standing
Please move the appliance away from adjacent units or appliances.
Containers or storage areas wobble or stick
Please check the removable parts and re-insert them correctly, if required.
Bottles or receptacles are touching each other
Move the bottles or receptacles slightly away from each other.
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Eliminating minor faults yourself

Before you call customer service: Please check whether you can eliminate the fault yourself based on the following information. Customer service will charge you for advice even if the appliance is still under guarantee!
Appliance
Fault Possible cause Remedial action
Appliance has no refrigeration capacity.
The light does not work. The display does not illumi-
nate. The refrigeration unit
is switching on more fre­quently and for longer.
The light (LED) does not work. The LED lamp is defective. Call customer service.
Display indicates “E..”. Electronics have detected a fault. Call customer service. Display indicates “LOW-
POWER”.
Appliance has been switched off. Press the On/Off button. Power failure. Check whether the power is on. The fuse has been switched off. Check the fuse. The mains plug has not been inserted
properly. Appliance opened frequently. Do not open the appliance unnecessarily. The ventilation openings have been
covered. Large quantities of fresh food are
placed in the freezer.
Light switch is jammed. Check whether it can be moved.
The mains voltage falls below the permitted limiting value.
Check whether the mains plug is secure.
Remove obstacles.
Activate super cooling.
When the mains voltage reaches the stipulated value again, the warning mes­sage goes out. If the warning message lasts for longer, inform the energy supply com­pany.
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Customer service
Before you call customer service, see the chapter entitled "Rectifying minor faults yourself". After checking according to the chapter entitled "Rectifying minor faults yourself", additional help can be requested by calling the Thermador Customer Interaction Center, 1-800-735-4328 (toll-free), from anywhere in the USA. In Canada contact your Thermador customer service or call 1-800-735-4328. Note down the following information about your fridge­freezer so that you have it ready and can be better assisted if you require help or customer service.
Dealer’s name: Address: Telephone number: Purchase date: Model number: FD Nr.: Serial number Type
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Warranty
The limited warranty from BSH Home Appliances in this limited product guarantee applies only to the Thermador fridge-freezers (the “Product”) which you, as first purchaser have bought, if the product: (1) was purchased for normal (not commercial) use in the household and was always and exclusively used for normal household purposes; (2) was purchased as a new appliance in a shop (not as an exhibit, “as is” or as a return) and not for resale or for commercial use; and (3) was purchased in the United States or Canada and has never left the country in which it was originally purchased.The warranties listed here apply only to the first purchaser of the product and are not transferable. Remember to return your registration card; although it is not required for services within the scope of the warranty, it provides Thermador with the best means of contacting you in the unlikely event of asafety warning or aproduct recall. Period of validity of the warranty: Thermador guarantees that the product is free of material and production faults for a period of 365 days from the date of purchase.This period starts on the day of purchase and will not be postponed, suspended, extended or replaced for any reason. Repair/ replacement as exclusive remedy: During this warranty period Thermador or one of its authorized customer service providers will repair your product free of charge (subject to certain restrictions listed here) if it turns out that your product has a material or production fault. If an appropriate number of attempts have been made to repair your product, Thermador will replace your product (later models may be made available to you for an additional fee at the sole discretion of Thermador). All removed parts and components are the property of Thermador at its sole discretion. For the purpose of this warranty all replaced and/or repaired parts will receive the identity of the original parts, and this warranty will not be extended with regard to these parts. Thermador’s sole liability and responsibility, based on this warranty, consists of repairing the factory-defective product involving a customer service provider authorized by Thermador during normal business hours. For reasons of safety and with regard to damage, Thermador strongly recommends that you do not attempt to repair the product yourself or have it repaired by a non-authorized customer service; Thermador is not liable for repairs or work performed by a non-authorized customer service. If you decide to have the product repaired by somebody other than an authorized customer service, THIS WARRANTY WILL BE AUTOMATICALLY VOIDED. Authorized customer service providers are those persons or companies which have been specially trained on Thermador products and which, in the opinion of Thermador, have an excellent reputation concerning their customer service and their technical skills (note: these are independent persons/companies, there are no agents, partners, subsidiary companies or representatives of Thermador).
Irrespective of this, Thermador accepts no liability or responsibility for the product if it is in a remote location (more than 160 km from an authorized customer service) or in an inaccessible, dangerous, threatening or insidious place, in such surroundings or such an environment; in such a case Thermador would, if you so wish, bear the costs for labor and materials as well as for transportation to the nearest authorized customer service, but you would have to bear the costs for transportation or other extra charges of the customer service company if the latter has already expressed its willingness to accept the order.
Extension of the limited warranty:
Thermador also offers the following, limited warranties:
2-year limited warranty: Thermador will repair or
replace all components which have proven material or production faults (without labor costs).
5-year limited warranty on electronics: Thermador will
repair or replace all microprocessors or PCBs which have proven material or production faults (without labor costs).
Lifetime warranty against rusting of stainless steel
parts: Thermador will repair or replace all components which have proven material or production faults (without labor costs).
Expired warranty: Thermador is neither legally nor in any other way obliged to make concessions of any kind after the warranty period has elapsed, this also applies to repairs, pro-rata charging or product replacement. Exclusion of warranty: The warranty described here excludes all defects and damage which are not based directly on faults on the part of Thermador; this also includes the following cases: (1) Use of the product in other than the normal, usual and designated way (including inter alia any form of commercial utilization, use or storage of a domestic appliance outdoors, use of the product in conjunction with aircraft or watercraft); (2) Conscious misconduct, negligence, misuse, carelessness, disregard, improper handling, inadequate maintenance, faulty or negligent installation, tampering, non-observance of the instructions for use, incorrect operation, work performed by unauthorized customer service (including in-house repairs or testing the inner life of the appliance); (3) Adjustments, changes or modifications of any type; (4) Non­observance of electrical, sanitary or building regulations, provisions or laws of the state, country, region, city or district, including installation of the product not in accordance with local fire protection and building provisions and regulations; (5) Normal wear, spilled food, liquids, accumulation of grease or other substances which collect on, in or around the product; and (6) External, natural and/or environmental forces and factors, e.g. rain, wind, sand, floods, fires, mudslides, frost, excessively high humidity or prolonged load due to humidity, lightning, power failures, structural failure of the appliance environment, as well as cases of force majeure. Thermador is not at all liable for environmental damage, e.g. to cupboards, floors, ceilings and other structures or objects near the product. Also excluded from the warranty are scratches, kinks, minor dents und cosmetic damage to outer surfaces and exposed parts, products on which the serial number was changed, disguised or
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