Thermador PDR36, PRG48, PDR48, PRG36, PRG30, PDR30 User Manual
Thermador
Professional Ranges Models: PDR30/36/48…PRG30/36/48
The control continuously monitors system parameters for control and oven failures and reports a fault code
when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to
report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as
the fault exists.
Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for
the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since
the fault would only prevent the range from self-cleaning.
ERROR CODE LIGHT SEQUENCE CODE DESCRIPTION
E1 22 EEPROM ERROR
E2 01 CONTROL NOT CALIBRATED
E3 10 SENSOR OPEN
E4 12 SENSOR SHORTED
E5 21 POTENTIONMETER FAILURE
E6 32 OVER TEMPERATURE-COOKING
E7 23 OVER TEMPERATURE-CLEANING
E9 43 NO COOLING FANS
E11 44 DOOR LATCH FAULT
E12 11 EXP. BOARD NOT CONNECTED
E13 13 VCC LIFT OFF ERROR
E14 55 SELECTOR SWITCH ERROR
Thermador
HOW TO INTERPRET CODES
When a fault occurs, the control will flash the blue oven “on light” and the Blue “heating light” sequentially to
indicate the fault. The fault codes have two numbers, these numbers are interpreted by the number of times the
lights flash. The oven “on light” will flash indicating the first number, and the “heating light” will flash indicating
the second number.
EXAMPLE:
Error E9 is…. No Cooling Fans. The code is 43. The oven “on light” will flash four times, then the “heating light”
will flash three times, then pause. The sequence will then repeat as long as the fault is present.
ERROR CODES FOR OVENS WITH DREEFS CONTROL
The following chart shows the error codes
that can be displayed in the Oven/Selector
window during specific oven malfunctions.
Some of the error messages can be
cleared by performing the following steps:
1. Turn the selector knob to OFF
2. “Tweak” the oven by turning the
selector knob slightly to the left
(counterclockwise). This may stop
the flashing message/beeping and
3. For errors E1, E9, E11, E12 and E13, the power supply going to the
even must be turned off
momentarily, and back on again
4. If an error remains displayed when
the selector switch is OFF, and after
attempting to clear the display, as
shown in steps 2 and 3, turn off the
power going to the oven, and refer to
the chart below to help you find the
problem.
clear the window.
ERROR
MESSAGE
E1 C & E
E2 G & K
E3 A & H
E4 A & H
E5 K& D
E6 C & J
E7 A & I
E8 A & D
E9 A & E
E10 B & D
E11 A & F
E12 A & E
E13 A & C
E14 A & E
E15 B & D
ERROR CODE
NOTES
DESCRIPTION OF PROBLEM
Control board problem.
Cook or Clean mode runaway (temp >635 °F). Clean mode runaway
(clean temp +32 °F).
Open oven temperature sensor (>5000 Ω).
Shorted oven temperature sensor (<5000 Ω).
Control board too cold, too hot, or defective.
Control board problem.
Illegal temperature display. Turn off oven and try again.
Control board problem.
Latch switch problem.
Control board problem.
CT oven – latch switch problem
CT ovens – latch switch problem
CT ovens – latch frozen or no power to latch motor.
CMT ovens – control board not converted (refer to page 3-7 for
conversion data).
Latch switch problem.
Control board problem.
ERROR CODE NOTES:
A Turns heat off on the failed oven only; microwave not affected.
B Turns all heat off; microwave not affected.
C Disables the CLEAN mode in both ovens; allows COOK and microwave.
D Error will remain in the display until oven is repaired and powered back up. No error tones.
E Turning the oven off stops the error and flashing display. Can tweak away the error code. Error is
redisplayed only if the selector is turned to CLEAN.
F Tweaking clears to “---“ for retry.
G Clears when the oven temperature is less then the runaway temperature with the selector switch off.
H Can be cancelled by tweaking if a good sensor is detected.
I Cleared with a mode change.
J Can be tweaked away for immediate retry. User must unlatch and delete the “---“ to try to relatch the
door.
K Turns heat and microwave off.
L If two switches show a locked door, then E13 and LOCK are permanent in the display (in all modes).
If the two switches show an open door, tweak away the E13 error message.
EMERSON APPLIANCE CONTROLS DOCUMENT: 92S21720100
DIVISION OF EMERSON ELECTRIC CO. REVISION: B
Product Specification for Sago Oven Control PAGE:
F33 Upper oven over temperature while Non-Clean 20 seconds Message 1 Cancel
DeBounce is the Rate at which the error checking occurs
The following chart describes the Fault code structure for the Control.
Alarm fault monitor is always active. Any oven cancel key will reset
the display to TOD idle.
F31
F33 Warning Drawer Sensor Failure When W. Drawer is active 20 sec
F41 Motorized latch will not lock Latch should be locked 1 min
F43 Motorized latch will not unlock Latch should be unlocked 1 min
F45 Motorized Latch both locked and unlocked Always 1 min
F111 Runaway Oven temperature 585°F Latch unlocked 5 sec
F113 Runaway Oven temperature 950°F Latch locked 5sec
F121 Stuck key in the membrane switch layer Always 1 min
F125
F141 Slave micro not functioning Always 1 min
F151 Eeprom failure or communication circuit failure Cook or clean programmed 1 sec
F153 User Interface too hot Always 1 sec
F154 Power Board too hot
F155 Cook profile corrupted in EEPROM Cook or clean Programmed 1 sec
F170 Power Failure Always 2 ms
F190 Power over voltage At power on
F200 Time out and stop function During Production test mode 110 sec.
F210 Range exceeded safe test limits During Service test mode 200°F
DESCRIPTION WHEN CHECKED
Oven temperature sensor failure
Cancel key circuit problem Always 1 min
Cook or clean programmed 20 sec
Always
FAULT
LIMIT
1 sec
Range Error Codes – Additional Information
B
CODE DESCRIPTION
F1
Meat probe not there or incorrect
F2
F3
DOOR
LATCH
Oven sensor not correct
Warming sensor not correct
Door latch problem
ERROR
ERROR
Temp. reaches 585 degrees F. Display shows “CONTACT
SERVICE” and beeps. The beep can be stopped with
touching cancel zone, but display will stay up with
program locked until main power is removed for a
minimum of 5 seconds. If the temperature continues to rise
(due to stuck relay) the latch will lock at 600 degrees F
WHEN CHECKED
During Test / use
During Test / use
During Test / use
During self-clean
During any cooking mode
Note: Depending on model, program will only look for probes or sensors that it should have.
B
play
WFMC Service Tips –Test Program (2B): Module Fault Codes (Test1)
Test P1:ERRORS / P:01 (Viewing control module fault codes) – Start & end test P1
(WFMC6400) / (P:01) (WFMC3200) by pushing Start/Pause button. Scroll through list of fault codes
by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons.
• WFMC3200 display alternates between fault code (e.g. E:01) & when fault occurred on in last 8
washes (e.g. : C:00) – shows C:00 if fault didn’t occur.
• WFMC6400 display shows fault code & when fault occurred on in last 8 washes (e.g. 0 – Er:01)
Door open Door lock not engaged
Door lock doesn’t unlock Jammed lock or bad wire harness
Door lock doesn’t lock Jammed lock or bad wire harness
Door control broken Faulty Triac or control module
NTC open-circuited Faulty NTC or bad wire harness
P:16
P:11
P:8/9/13
P:8
P:8
NTC shorted Faulty NTC or bad wire harness
Unpexpected heating (heater on at wrong time) Faulty heater or stuck heater relay
Heater doesn’t shut off Faulty heater or stuck heater relay
Communication lost to motor Faulty wire harness
Flow meter gives wrong values Faulty flow meter or wire harness
No water flow (within 6 minutes) Faulty inlet valve, wire harness, hose
Water supply time exceeded Faulty inlet valve, wire harness, hose
Can’t calibrate pressure sensor Faulty pressure sensor, wire harness
Spinning aborted due to unbalanced load Unbalanced load or faulty wire harness
Excessive foam Wrong or too much detergent used
Frequency synchronization failed Faulty control module
Motor power relay failed Faulty control module
Last 8 fault codes are
stored & dis
HINT: # of faults reads “0”
for faults which didn’t occur.
Look at # of faults, not error
#, to see if faults occurred –
scroll thru all faults to check
if any occurred.
!
B
play
WFMC Service Tips –Test Program (2C): Motor Control Fault Codes
(Test1)
Test P1:ERRORS / P:01 (Viewing motor control fault codes) – Start & end test P1 by
pushing Start/Pause button. Scroll through list of (18) fault codes by pushing Spin Selection
(WFMC3200) or Menu (WFMC6400) buttons.
• WFMC3200 display alternates between fault code (e.g. d:01) & when fault occurred on in last
16 washes (e.g. : C:00) – shows C:00 if fault didn’t occur.
• WFMC6400 display shows fault code & when fault occurred on in last 16 washes (e.g. 0 – Er:01)
Motor control interruption Faulty motor control.
Damaged motor control temperature sensor Faulty temperature sensor.
NTC relay failure NTC too hot or relay stuck closed.
Motor winding short circuited Motor winding short circuited.
Motor speed sensor failed Faulty speed sensor or wire harness.
Voltage too high Faulty motor control.
Power limiter switch off Motor overloaded or binding.
Voltage too low Faulty motor control.
Motor control high current switch off Motor overloaded or binding.
Motor control high temperature switch off Motor overloaded or binding.
Motor control high temperature warning Motor overloaded or binding.
Power limiter warning Motor overloaded or binding.
Motor high temperature switch off Motor overloaded or binding.
Motor high temperature warning Motor overloaded or binding.
Peak voltage too high Faulty motor control.
Last 16 fault codes are
stored & dis
HINT: # of faults reads “0”
for faults which didn’t occur.
Look at # of faults, not error
#, to see if faults occurred –
scroll thru all faults to check
if any occurred.
!
B
y
WTMC Service Tips - -Test program (4A): Fault Codes
WTMC Dryer Test Program Fault Codes
Fault
Code Fault Solution Notes Effect
E:11
E:12
Overheating due to
clogged lint filter.
Severe overheating
due to clogged lint filter.
Clean lint filter (&air duct if
necessary).
Clean lint filter (&air duct if
necessary).
Displays E:01 during normal use.
Measures reduced air flow.
Displays E:01 during normal use.
Measures reduced air flow.
E:13
E:17
E:18
E:20
E:21
E:22
NOTE: To run fault codes tests to display fault codes:
• While pushing & holding Start/Stop & Delicates button, rotate cycle selector knob to Extra Dry – Regular/Cotton.
• Push Start/Stop button to start test. Push Start/Stop button to scroll through fault codes (if more than one exists). Do not rotate
• Rotate c
Maxium drying time
exceed
NTC error (NTC R3 @
lint screen)
NTC error (NTC R2 @
heater)
EEPROM error Replace faulty control module. Dryer stops &
Incorrect checksum Replace faulty control module. Dryer stops &
Invalid update Replace faulty control module. Dryer stops &
knob through Off to avoid exiting test program.
cle selector knob to end test.
Check heater, control module, NTC’s
& Hi-limits. Usually faulty heater. Can
also be overloaded dryer.
Check NTC R3 & wire harness.
Replace faulty part.
Check NTC R2 & wire harness.
Replace faulty part.
Stops & displays E:03 during
normal use (after maxium drying
time limit of 240 minutes).
Typically shorted or opened wire
harness.
Typically shorted or opened wire
harness.
.
Dryer stops &
can’t be restarted.
Dryer stops &
can’t be restarted.
can’t be restarted.
can’t be restarted.
can’t be restarted.
B
y
WTMC Service Tips - -Test program (4B): Fault Codes
WTMC Dryer Test Program Fault Codes
Fault
Code
E:23
E:24
E:25
E:26
Model variant doesn’t
match table
Software version
doesn’t match table
Damaged data table Replace faulty control module. Dryer stops &
Control error Replace faulty control module. Dryer stops &
Fault Solution Notes Effect
Replace faulty control module. Dryer stops &
Replace faulty control module. Dryer stops &
NOTE: Fault displayed alternates with # of times fault occurred every
two (2) seconds. If there’s no faults, displays will be blank.
• E:xx = fault code from E11 – E39 (e.g. E:11)
• C:xx = # of occurrences (e.g. C:01)
can’t be
restarted.
can’t be
restarted.
can’t be
restarted.
can’t be
restarted.
NOTE: When test program is initially entered,
last fault code will show. Display will be cleared
once an
test is started.
Service Tips – Fault Codes (1)
DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays):
0- No faults
1- Aqua Sensor (Sensotronic) fault
2- Heating system fault (heater, Hi-Limit, flow switch, NTC, control heater relay)
4- Water filling fault
8- NTC (temperature sensor) fault
16- Water switch fault
TIP: Fault codes add up for multiple faults
(e.g. heating + water filling fault = 2 + 4 = 6
DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays):
F- Water filling fault (underfill, overfill or water in the base)
2H- Last wash cycle too long (> 99 minutes). Can be cold inlet water or heating
F- Delay Start feature (not a fault code)
DISHWASHER TEST PROGRAM ERROR CODES (on lower
system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay).
line of full text Apexx SH 99 displays):
S3 - No faults
A – Aqua Sensor (red) fault
B – Aqua Sensor (green) fault
E – Water switch fault (no pulses detected)
F – Water filling fault
G – Water switch fault (won’t stop running)
H – Heating system fault (heater, Hi-Limit, flow switch,
NTC, control module heater relay)
K- NTC fault (short-circuited or open-circuited)
Xx – Test program step count (testing done when = 00)
TIP: Top line shows wash cycle & bottom line shows fault code.
HINT: Dishwasher test program heat water to
150°F, so test programs will generally run > 20
minutes for incoming water temperatures ~ 120°F
HINT: Open door to select test
program for fully-integrated models,
then close door to run program.
TIP: Fault codes do NOT add up for multiple faults – shows highest fault code
on list above (1st – heating, 2nd – NTC, 3rd – water filling, 4th – aqua sensor)
DISHWASHER TEST PROGRAM ERROR CODES (on SHU43E/53E/66E models):
Faults
0 - N o fa ults
1 - Heater Element
2 - W ater Filling
LED Fa ult Cod e s
CYCLE CLEANNSFREADY
READY
READY
CYCLE
CYCLE
CLEAN
CLEAN
NSF
NSF
LED fl a she s
LED lit
LED o ff
ault code LED’s
Top
Power
Reg.
Rack
Scrub
Power
Scrub
Wash
Reg.
Wash
Del./
Econo
Rinse
& Hold
& Hold
: Flow
through heaters heat
water ~ 2°F/minute.
INT: Open door to select test
program for fully-integrated models,
then close door to run program.
Rinse
3 - NT C
4 - Aquasensor
READY
READY
CYCLE
CYCLE
CLEAN
CLEAN
NSF
NSF
INT: Dishwasher test program heat water to
150°F, so test programs will generally run > 20
minutes for incomin
water temperatures ~120°F.
B
Thermador
BSH HOME APPLIANCES CORPORATION
ERROR CODES
For products with electronic controls
B
Thermador®
Thermador
Professional Ranges Models: PDR30/36/48…PRG30/36/48
The control continuously monitors system parameters for control and oven failures and reports a fault code
when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to
report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as
the fault exists.
Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for
the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since
the fault would only prevent the range from self-cleaning.
ERROR CODE LIGHT SEQUENCE CODE DESCRIPTION
E1 22 EEPROM ERROR
E2 01 CONTROL NOT CALIBRATED
E3 10 SENSOR OPEN
E4 12 SENSOR SHORTED
E5 21 POTENTIONMETER FAILURE
E6 32 OVER TEMPERATURE-COOKING
E7 23 OVER TEMPERATURE-CLEANING
E9 43 NO COOLING FANS
E11 44 DOOR LATCH FAULT
E12 11 EXP. BOARD NOT CONNECTED
E13 13 VCC LIFT OFF ERROR
E14 55 SELECTOR SWITCH ERROR
1
Thermador®
C, CM and CJ Oven Error Code Messages – Updated 2/21/02
Error Code
Displayed
Probable Cause
Example
Corrective Action
“F10”
“F11”
“F12”
“F13”
“F14”
Power Board
Incompatibility.
Communication Error With
Power Board.
Vcc Lift-off(Power/Relay
Board).
Power Board Not
Calibrated.
Control Display PCB
EEPROM Error.
Power/Relay Board.
Power/Relay Board.
Power/Relay Board. Replace power/relay board.
Power/Relay Board.
Power/Relay Board. Replace power/relay board.
Check all connections between the power/relay board and
the Control display PCB. If OK, replace power/relay board.
Check all connections between the power/relay board and
the control display PCB, especially P11. If OK, replace
power/relay board.
Check if air switch jammed. If OK, replace power/relay
board.
2
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code
Displayed
“F19”
Probable Cause
Miscellaneous
Power/Relay Board Error.
Example
Power/Relay Board.
Check all connections between the power/relay board and the
Control display PCB. If OK, replace power/relay board.
Corrective Action
“F20”
“F21”
“F22”
“F23”
“F24” Touch Input Key Stuck.
Upper Oven Cancel Key
Shorted High.
Lower Oven Cancel Key
Shorted High.
Upper Oven Cancel Key
Shorted Low.
Lower Oven Cancel Key
Shorted Low.
Control Display PCB
Or Touch Panel.
Control Display PCB
Panel.
Control Display PCB
Or Touch Panel.
Control Display PCB
Or Touch Panel.
Control Display PCB
Or Touch Panel.
Check all connections between the control display PCB and
the touch panel. Replace control display PCB or touch panel
or both.
Check all connections between the control display PCB and
touch panel. Replace control display PCB or touch panel or
both.
Check all connections between the control display PCB and
the touch panel. Replace control display PCB or touch panel
or both.
Check all connections between the control display PCB and
the touch panel. Replace control display PCB or touch panel
or both.
Check all connections between the control display PCB and
the touch panel. Make sure that there are no objects in close
Proximity to the front and back sides of the touch panel pads.
Replace control display PCB, if persists replace touch panel.
3
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code
Displayed
“F25”
“F30”
“F31”
“F32”
“F33”
Multiple Touch Input
Keys Stuck.
Upper Oven Sensor
Shorted.
Upper Oven Sensor
Open
Upper Oven Over
Temperature While
Cleaning.
Upper Oven Over
Temperature While
Cooking
Probable Cause
Example
Check all connections between the control display PCB and
Control Display PCB Or Touch
Panel.
A Short Circuit In The Upper
Oven Sensor Wiring.
An Open Circuit In The Upper
Oven Sensor Wiring.
Intermittent Temp. Sensor Or
Power/Relay Board.
1. Power To The Oven Was
Turned On When Temperature
Inside Oven is Over 550 F.
2. Intermittent Temperature
Sensor Or Power/Relay Board.
the touch panel. Make sure that there are no objects in close
Proximity to the front and back sides of the touch panel
pads. Replace control display PCB, if persists replace touch
panel.
Check all connections, especially P3 on the power/relay
board. Check resistance of upper oven sensor
(approximately 1080 ohms at room temperature). Check that
neither sensor wire is pinched to the appliance chassis. If
sensor is OK, replace power/relay board.
Check all connections. Check resistance of upper oven
sensor (approximately 1080 ohms at room temperature).
Check that the Solder joints in header P3 on the power
board are not broken. If Sensor is OK, replace power/relay
board.
Check header P3 on the power/relay board. Check resistance
of Upper oven sensor (approximately 1080 ohms at room
temperature). If sensor is OK, replace power/relay board.
1. Allow oven to cool below 550 F before turning power on.
2. Check header P3 on the power/relay board. Check
resistance of upper oven sensor (approximately 1080 ohms
at room temperature). If sensor is OK, replace power/relay
board. Check header P3 on the power/relay board.
Corrective Action
4
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code
Displayed
“F34”
Probable Cause
Upper Oven Cooling Fan
Air Switch Not Detected.
Example
1. Air Switch. 2.
Cooling Fan. 3. An
Open Circuit In The
Upper Oven Air
Switch Wiring.
1. Replace air switch. 2. Replace cooling fan. 3. Check all
connections. Check that the solder joints in header P6 on the
control display PCB are not broken.
Corrective Action
“F40” Upper Meat Probe Shorted
“F50”
“F51”
Upper Door Signal Shorted
Low.
Upper Door Stuck
Unlocked
A Short Circuit In The
Meat Probe Wiring.
Defective Or Jammed
Upper Oven Door Or
Latch Switches.
Defective Or Jammed
Upper Oven Door Or
Latch Switches.
Check header P2 on the control display PCB. Check that
neither meat probe wire is pinched to the appliance chassis. If
F40 persists, replace the control display PCB.
Check header P9 on the power/relay board and P11 on both
power relay board and control display PCB. Ensure Door
Switch is operation properly. Check that the door switch wire
is not pinched to the appliance chassis. If F50 Persists, replace
power/relay board. If F50 Still persists, replace control
display PCB.
Check header P9 on the power/relay board. Ensure door latch
switches are operating properly. Check that neither latch
switch wire is pinched to the appliance chassis. If F51
persists, replace power/relay board.
5
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