Thermador PDR36, PRG48, PDR48, PRG36, PRG30 User Manual 2

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4 (1)

Thermador

Professional Ranges Models: PDR30/36/48…PRG30/36/48

The control continuously monitors system parameters for control and oven failures and reports a fault code when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as the fault exists.

Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since the fault would only prevent the range from self-cleaning.

ERROR CODE

LIGHT SEQUENCE CODE

DESCRIPTION

 

 

 

E1

22

EEPROM ERROR

E2

01

CONTROL NOT CALIBRATED

E3

10

SENSOR OPEN

E4

12

SENSOR SHORTED

E5

21

POTENTIONMETER FAILURE

E6

32

OVER TEMPERATURE-COOKING

E7

23

OVER TEMPERATURE-CLEANING

E9

43

NO COOLING FANS

E11

44

DOOR LATCH FAULT

E12

11

EXP. BOARD NOT CONNECTED

E13

13

VCC LIFT OFF ERROR

E14

55

SELECTOR SWITCH ERROR

Thermador

HOW TO INTERPRET CODES

When a fault occurs, the control will flash the blue oven “on light” and the Blue “heating light” sequentially to indicate the fault. The fault codes have two numbers, these numbers are interpreted by the number of times the lights flash. The oven “on light” will flash indicating the first number, and the “heating light” will flash indicating the second number.

EXAMPLE:

Error E9 is…. No Cooling Fans. The code is 43. The oven “on light” will flash four times, then the “heating light” will flash three times, then pause. The sequence will then repeat as long as the fault is present.

ERROR CODES FOR OVENS WITH DREEFS CONTROL

The following chart shows the error codes that can be displayed in the Oven/Selector window during specific oven malfunctions. Some of the error messages can be cleared by performing the following steps:

1.Turn the selector knob to OFF

2.“Tweak” the oven by turning the selector knob slightly to the left

(counterclockwise). This may stop the flashing message/beeping and clear the window.

3.For errors E1, E9, E11, E12 and

E13, the power supply going to the even must be turned off momentarily, and back on again

4.If an error remains displayed when the selector switch is OFF, and after attempting to clear the display, as shown in steps 2 and 3, turn off the power going to the oven, and refer to the chart below to help you find the problem.

ERROR

ERROR CODE

DESCRIPTION OF PROBLEM

MESSAGE

NOTES

 

 

 

 

E1

C & E

Control board problem.

E2

G & K

Cook or Clean mode runaway (temp >635 °F). Clean mode runaway

 

 

(clean temp +32 °F).

E3

A & H

Open oven temperature sensor (>5000 Ω).

E4

A & H

Shorted oven temperature sensor (<5000 Ω).

E5

K& D

Control board too cold, too hot, or defective.

E6

C & J

Control board problem.

E7

A & I

Illegal temperature display. Turn off oven and try again.

E8

A & D

Control board problem.

E9

A & E

Latch switch problem.

E10

B & D

Control board problem.

E11

A & F

CT oven – latch switch problem

E12

A & E

CT ovens – latch switch problem

E13

A & C

CT ovens – latch frozen or no power to latch motor.

 

 

CMT ovens – control board not converted (refer to page 3-7 for

 

 

conversion data).

E14

A & E

Latch switch problem.

E15

B & D

Control board problem.

ERROR CODE NOTES:

ATurns heat off on the failed oven only; microwave not affected.

BTurns all heat off; microwave not affected.

CDisables the CLEAN mode in both ovens; allows COOK and microwave.

DError will remain in the display until oven is repaired and powered back up. No error tones.

ETurning the oven off stops the error and flashing display. Can tweak away the error code. Error is redisplayed only if the selector is turned to CLEAN.

FTweaking clears to “---“ for retry.

GClears when the oven temperature is less then the runaway temperature with the selector switch off.

HCan be cancelled by tweaking if a good sensor is detected.

ICleared with a mode change.

JCan be tweaked away for immediate retry. User must unlatch and delete the “---“ to try to relatch the door.

KTurns heat and microwave off.

LIf two switches show a locked door, then E13 and LOCK are permanent in the display (in all modes). If the two switches show an open door, tweak away the E13 error message.

EMERSON APPLIANCE CONTROLS

DOCUMENT:

92S21720100

DIVISION OF EMERSON ELECTRIC CO.

REVISION: B

Product Specification for Sago Oven Control

PAGE:

 

13. DIAGNOSTIC CODES

DeBounce is the Rate at which the error checking occurs

 

13.1

Diagnostic Code Checking

 

 

 

 

 

The following chart describes the Fault code structure for the Control.

 

 

Alarm fault monitor is always active. Any oven cancel key will reset

 

 

the display to TOD idle.

 

 

 

CODE

DESCRIPTION

WHEN CHECKED

DEBOUNCE

ERROR

ACTION

 

 

 

 

MESSAGE

TAKEN BY

 

 

 

 

DISPLAYED

CONTROL

F13

Upper oven RTD not calibrated

Always

10 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F14

Display board EEPROM error

Oven Programming

5 tries

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F19

Power board Communication error

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F23

Keyboard gain unstable

Always

20 seconds

Message 1

Cancel

 

Keyboard scratches

 

 

 

cooking/timing

 

Loose molex or pins, air pocket in

 

 

 

functions

 

control

 

 

 

 

F24

Keyboard disconnected

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F25

Keys stuck

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F26

Keys moving/dropping out

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F30

Upper oven sensor shorted

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F31

Upper oven sensor open

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F32

Upper oven over temperature while

Cleaning

20 seconds

Message 1

Cancel

 

cleaning

 

 

 

cooking/timing

 

 

 

 

 

functions

F33

Upper oven over temperature while

Non-Clean

20 seconds

Message 1

Cancel

 

cooking

 

 

 

cooking/timing

 

 

 

 

 

functions

F34

Upper oven cooling fan over-speed or

Cooking

1 minute

Message 1

Cancel

 

under-speed detected

 

 

 

cooking/timing

 

 

 

 

 

functions

F40

Upper oven meat probe shorted

Cooking

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F41

Upper oven meat probe not calibrated

Always

10 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F43

Lower oven RTD not calibrated

Always

10 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F50

Upper oven door latch signal shorted low

Always

1 minute

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

F51

Upper oven door latch stuck unlocked

Cooking/ Cleaning

1 minute

Message 1

Cancel

 

 

 

 

 

cooking/timing

 

 

 

 

 

functions

 

Upper oven door position error

Cooking/ Cleaning

1 minute

Message 1

Cancel

 

 

 

 

 

cooking/timing

F52

 

 

 

 

functions

 

Upper oven door latch stuck locked

Non-Clean

1 minute

Message 1

Cancel

 

 

 

 

 

cooking/timing

F53

 

 

 

 

functions

 

Upper oven latch input shorted

Cleaning

1 minute

Message 1

Cancel

 

 

 

 

 

cooking/timing

F54

 

 

 

 

functions

 

Lower oven sensor shorted

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

F60

 

 

 

 

functions

 

Lower oven sensor open

Always

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

F61

 

 

 

 

functions

 

Lower oven over temperature while

Cleaning

20 seconds

Message 1

Cancel

 

cleaning

 

 

 

cooking/timing

F62

 

 

 

 

functions

 

Lover oven over temperature while

Non-Clean

20 seconds

Message 1

Cancel

 

cooking

 

 

 

cooking/timing

F63

 

 

 

 

functions

 

Lower oven cooling fan over-speed or

Cooking

1 minute

Message 1

Cancel

 

under-speed detected

 

 

 

cooking/timing

F64

 

 

 

 

functions

 

Lover oven meat probe shorted

Cooking

20 seconds

Message 1

Cancel

 

 

 

 

 

cooking/timing

F70

 

 

 

 

functions

Lower oven meat probe not calibrated

Always

10 seconds

Message 1

Cancel

 

 

 

 

cooking/timing

F71

 

 

 

functions

Lower oven door latch signal shorted low

Always

1 minute

Message 1

Cancel

 

 

 

 

cooking/timing

F80

 

 

 

functions

Lower oven door latch stuck unlocked

Cooking/ Cleaning

1 minute

Message 1

Cancel

 

 

 

 

cooking/timing

F81

 

 

 

functions

Lower oven door position error

Cooking/ Cleaning

1 minute

Message 1

Cancel

 

 

 

 

cooking/timing

F82

 

 

 

functions

Lower oven door latch stuck locked

Non-Clean

1 minute

Message 1

Cancel

 

 

 

 

cooking/timing

F83

 

 

 

functions

Lower oven door latch input shorted

Cleaning

1 minute

Message 1

Cancel

 

 

 

 

cooking/timing

F84

 

 

 

functions

 

 

 

 

B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Range Error Codes

 

 

 

 

 

 

 

 

 

 

CODE

DESCRIPTION

WHEN CHECKED

FAULT

 

 

 

 

 

LIMIT

 

 

F31

Oven temperature sensor failure

Cook or clean programmed

20 sec

 

 

F33

Warning Drawer Sensor Failure

When W. Drawer is active

20 sec

 

 

F41

Motorized latch will not lock

Latch should be locked

1 min

 

 

F43

Motorized latch will not unlock

Latch should be unlocked

1 min

 

 

F45

Motorized Latch both locked and unlocked

Always

1 min

 

 

F111

Runaway Oven temperature 585°F

Latch unlocked

5 sec

 

 

F113

Runaway Oven temperature 950°F

Latch locked

5sec

 

 

F121

Stuck key in the membrane switch layer

Always

1 min

 

 

 

 

 

 

 

 

F125

Cancel key circuit problem

Always

1 min

 

 

 

 

 

 

 

 

F141

Slave micro not functioning

Always

1 min

 

 

F151

Eeprom failure or communication circuit failure

Cook or clean programmed

1 sec

 

 

F153

User Interface too hot

Always

1 sec

 

 

F154

Power Board too hot

Always

1 sec

 

 

F155

Cook profile corrupted in EEPROM

Cook or clean Programmed

1 sec

 

 

 

 

 

 

 

 

F170

Power Failure

Always

2 ms

 

 

F190

Power over voltage

At power on

 

 

 

F200

Time out and stop function

During Production test mode

110 sec.

 

 

F210

Range exceeded safe test limits

During Service test mode

200°F

 

B

Range Error Codes – Additional Information

CODE

DESCRIPTION

WHEN CHECKED

F1

Meat probe not there or incorrect

During Test / use

 

 

 

 

F2

Oven sensor not correct

During Test / use

 

 

 

 

F3

Warming sensor not correct

During Test / use

 

 

 

 

DOOR

Door latch problem

During self-clean

LATCH

ERROR

 

 

 

 

 

 

Temp. reaches 585 degrees F. Display shows “CONTACT

During any cooking mode

ERROR

SERVICE” and beeps. The beep can be stopped with

 

 

touching cancel zone, but display will stay up with

 

 

program locked until main power is removed for a

 

 

minimum of 5 seconds. If the temperature continues to rise

 

 

(due to stuck relay) the latch will lock at 600 degrees F

 

 

 

 

Note: Depending on model, program will only look for probes or sensors that it should have.

B

WFMC Service Tips – Test Program (2B): Module Fault Codes (Test1)

Test P1:ERRORS / P:01 (Viewing control module fault codes) Start & end test P1

(WFMC6400) / (P:01) (WFMC3200) by pushing Start/Pause button. Scroll through list of fault codes by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons.

WFMC3200 display alternates between fault code (e.g. E:01) & when fault occurred on in last 8 washes (e.g. : C:00) – shows C:00 if fault didn’t occur.

WFMC6400 display shows fault code & when fault occurred on in last 8 washes (e.g. 0 – Er:01)

Last 8 fault codes are stored & display!

HINT: # of faults reads “0” for faults which didn’t occur. Look at # of faults, not error #, to see if faults occurred – scroll thru all faults to check if any occurred.

WFMC32

WFMC64

Test #

Problem

Possible Cause(s)

Display

Display

 

 

 

 

 

 

 

 

 

 

 

 

E:01

Er:01

washing

Door open

Door lock not engaged

E:02

Er:02

washing

Door lock doesn’t unlock

Jammed lock or bad wire harness

E:03

Er:03

washing

Door lock doesn’t lock

Jammed lock or bad wire harness

E:04

Er:04

washing

Door control broken

Faulty Triac or control module

E:05

Er:05

P:16

NTC open-circuited

Faulty NTC or bad wire harness

E:06

Er:06

P:16

NTC shorted

Faulty NTC or bad wire harness

E:07

Er:07

P:16

Unpexpected heating (heater on at wrong time)

Faulty heater or stuck heater relay

E:08

Er:08

P:16

Heater doesn’t shut off

Faulty heater or stuck heater relay

E:09

Er:09

P:4

Communication lost to motor

Faulty wire harness

----

Er:10

P:11

Flow meter gives wrong values

Faulty flow meter or wire harness

----

Er:11

P:8/9/13

No water flow (within 6 minutes)

Faulty inlet valve, wire harness, hose

E:12

Er:12

P:8/9/13

Water supply time exceeded

Faulty inlet valve, wire harness, hose

E:13

Er:13

P:15

Drian pump time exceeded

Faulty drain pump, wire harness, hose

E:14

Er:14

P:9

Overflow level exceeded

Faulty/blocked pump, hose, inlet valve

----

Er:15

P:8

Pressure sensor gives failure voltage level

Faulty pressure sensor, wire harness

----

Er:16

P:8

Can’t calibrate pressure sensor

Faulty pressure sensor, wire harness

E:20

Er:20

P:4

Spinning aborted due to unbalanced load

Unbalanced load or faulty wire harness

E:21

Er:21

 

Excessive foam

Wrong or too much detergent used

E:22

Er:22

washing

Frequency synchronization failed

Faulty control module

E:24

Er:24

P:4

Motor power relay failed

Faulty control module

B

WFMC Service Tips – Test Program (2C): Motor Control Fault Codes (Test1)

Test P1:ERRORS / P:01 (Viewing motor control fault codes) Start & end test P1 by pushing Start/Pause button. Scroll through list of (18) fault codes by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons.

WFMC3200 display alternates between fault code (e.g. d:01) & when fault occurred on in last 16 washes (e.g. : C:00) – shows C:00 if fault didn’t occur.

WFMC6400 display shows fault code & when fault occurred on in last 16 washes (e.g. 0 – Er:01)

Last 16 fault codes are stored & display!

HINT: # of faults reads “0” for faults which didn’t occur. Look at # of faults, not error #, to see if faults occurred – scroll thru all faults to check if any occurred.

WFMC32

WFMC64

Test #

Problem

Possible Cause(s)

Display

Display

 

 

 

 

 

 

 

 

 

 

 

 

d:01

dr:01

P:04

Motor control short circuit

Faulty motor control.

d:02

dr:02

P:04

Motor control interruption

Faulty motor control.

d:03

dr:03

P:04

Damaged motor control temperature sensor

Faulty temperature sensor.

d:06

dr:06

P:04

NTC relay failure

NTC too hot or relay stuck closed.

d:07

dr:07

P:04

Motor winding short circuited

Motor winding short circuited.

d:08

dr:08

P:04

Motor speed sensor failed

Faulty speed sensor or wire harness.

d:09

dr:09

P:04

Voltage too high

Faulty motor control.

d:10

dr:10

P:04

Power limiter switch off

Motor overloaded or binding.

d:11

dr:11

P:04

Voltage too low

Faulty motor control.

d:12

dr:12

P:04

Motor control high current switch off

Motor overloaded or binding.

d:13

dr:13

P:04

Motor control high temperature switch off

Motor overloaded or binding.

d:14

dr:14

P:04

Motor control high temperature warning

Motor overloaded or binding.

d:15

dr:15

P:04

Power limiter warning

Motor overloaded or binding.

d:16

dr:16

P:04

Motor high temperature switch off

Motor overloaded or binding.

d:17

dr:17

P:04

Motor high temperature warning

Motor overloaded or binding.

d:18

dr:18

P:04

Peak voltage too high

Faulty motor control.

B

WTMC Service Tips - - Test program (4A): Fault Codes

WTMC Dryer Test Program Fault Codes

Fault

 

 

 

 

Code

Fault

Solution

Notes

Effect

E:11

Overheating due to

Clean lint filter (&air duct if

Displays E:01 during normal use.

 

 

clogged lint filter.

necessary).

Measures reduced air flow.

 

E:12

Severe overheating

Clean lint filter (&air duct if

Displays E:01 during normal use.

 

 

due to clogged lint filter.

necessary).

Measures reduced air flow.

 

 

 

 

 

 

E:13

Maxium drying time

Check heater, control module, NTC’s

Stops & displays E:03 during

.

 

exceed

& Hi-limits. Usually faulty heater. Can

normal use (after maxium drying

 

 

 

also be overloaded dryer.

time limit of 240 minutes).

 

E:17

NTC error (NTC R3 @

Check NTC R3 & wire harness.

Typically shorted or opened wire

Dryer stops &

 

lint screen)

Replace faulty part.

harness.

can’t be restarted.

E:18

NTC error (NTC R2 @

Check NTC R2 & wire harness.

Typically shorted or opened wire

Dryer stops &

 

heater)

Replace faulty part.

harness.

can’t be restarted.

 

 

 

 

 

E:20

EEPROM error

Replace faulty control module.

 

Dryer stops &

 

 

 

 

can’t be restarted.

 

 

 

 

 

E:21

Incorrect checksum

Replace faulty control module.

 

Dryer stops &

 

 

 

 

can’t be restarted.

 

 

 

 

 

E:22

Invalid update

Replace faulty control module.

 

Dryer stops &

 

 

 

 

can’t be restarted.

 

 

 

 

 

NOTE: To run fault codes tests to display fault codes:

While pushing & holding Start/Stop & Delicates button, rotate cycle selector knob to Extra Dry – Regular/Cotton.

Push Start/Stop button to start test. Push Start/Stop button to scroll through fault codes (if more than one exists). Do not rotate knob through Off to avoid exiting test program.

Rotate cycle selector knob to end test.

B

WTMC Service Tips - - Test program (4B): Fault Codes

WTMC Dryer Test Program Fault Codes

Fault

 

 

 

 

Code

Fault

Solution

Notes

Effect

E:23

Model variant doesn’t

Replace faulty control module.

 

Dryer stops &

 

match table

 

 

can’t be

 

 

 

 

restarted.

E:24

Software version

Replace faulty control module.

 

Dryer stops &

 

doesn’t match table

 

 

can’t be

 

 

 

 

restarted.

E:25

Damaged data table

Replace faulty control module.

 

Dryer stops &

 

 

 

 

can’t be

 

 

 

 

restarted.

E:26

Control error

Replace faulty control module.

 

Dryer stops &

 

 

 

 

can’t be

 

 

 

 

restarted.

NOTE: Fault displayed alternates with # of times fault occurred every two (2) seconds. If there’s no faults, displays will be blank.

E:xx = fault code from E11 – E39 (e.g. E:11)

C:xx = # of occurrences (e.g. C:01)

NOTE: When test program is initially entered, last fault code will show. Display will be cleared once any test is started.

B

Service Tips – Fault Codes (1)

DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays):

00

 

 

 

 

0- No faults

 

 

 

 

 

1- Aqua Sensor (Sensotronic) fault

 

 

 

 

 

 

2- Heating system fault (heater, Hi-Limit, flow switch, NTC, control heater relay)

000

 

 

 

 

4- Water filling fault

 

 

 

 

 

TIP: Fault codes add up for multiple faults

 

 

HINT:

Apexx

8- NTC (temperature sensor) fault

 

 

(e.g. heating + water filling fault = 2 + 4 = 6

 

 

heater

runs

16Water switch fault

 

 

 

 

 

during

steps

 

 

 

 

 

 

 

 

 

 

05

-

08.

 

 

 

 

DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays):

00

 

Press

“-“

F-

Water filling fault (underfill, overfill or water in the base)

 

button to skip

 

 

to

test

05 to

2H-

Last wash cycle too long (> 99 minutes). Can be cold inlet water or heating

 

 

 

 

measure

system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay).

000

 

 

heater

amp

F-

Delay Start feature (not a fault code)

 

 

 

draw.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

DISHWASHER TEST PROGRAM ERROR CODES (on lower line of full text Apexx SH 99 displays):

S3 - No faults

A – Aqua Sensor (red) fault B – Aqua Sensor (green) fault

E – Water switch fault (no pulses detected) F – Water filling fault

G – Water switch fault (won’t stop running)

H – Heating system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay)

K- NTC fault (short-circuited or open-circuited)

Xx – Test program step count (testing done when = 00) TIP: Top line shows wash cycle & bottom line shows fault code.

S- - 3- - - - - - - - - - - - - - -

- -

 

Start

In Cycle 0 - - - - - - - - - - - - -

-

S3

 

STEP

 

S3

00

S3

00

HINT: Dishwasher test program heat water to 150°F, so test programs will generally run > 20 minutes for incoming water temperatures ~ 120°F

HINT: Open door to select test program for fully-integrated models, then close door to run program.

NOTE: Flow through heaters heat water ~ 2°F/minute.

Thermador PDR36, PRG48, PDR48, PRG36, PRG30 User Manual 2

B

Service Tips – Fault Codes (2)

DISHWASHER TEST PROGRAM ERROR CODES (on SHX33A/43E/46A-B, SHV46C, SL84A models):

●○○ – Heating system fault (heater, Hi-Limit, flow switch, control heater relay) ○●○ NTC (temperature sensor) fault

○●● Water filling fault

 

 

 

●○○ N/A

 

 

 

SHV46C, SHX43E/46A-B, SL84A

●○● N/A

 

 

 

 

 

 

●●○ Aqua sensor (sensotronic) fault

 

SHX33

 

●●● N/A

 

 

 

 

 

 

TIP: Fault codes do NOT add up for multiple faults – shows highest fault code on list above (1st – heating, 2nd – NTC, 3rd – water filling, 4th – aqua sensor)

Fault code LED’s

Top

Power

Reg.

Del./

Rinse

Rack

Scrub

Wash

Econo

& Hold

 

Power

Reg.

Rinse

 

 

Scrub

Wash

& Hold

 

DISHWASHER TEST PROGRAM ERROR CODES (on SHU43E/53E/66E models):

 

 

 

 

 

 

 

NOTE:

Flow

 

Fa ults

LED Fault Codes

 

LED flashes

through heaters heat

 

 

water ~ 2°F/minute.

 

 

READY

CYCLE

CLEAN

NSF

LED lit

0

- No faults

 

 

LED off

 

 

 

 

 

 

HINT: Open door to select test

 

 

READY

CYCLE

CLEAN

NSF

 

1

- Heater Element

 

program for fully-integrated models,

 

 

 

 

2

- Water Filling

READY

CYCLE

CLEAN

NSF

 

then close door to run program.

 

 

 

 

 

 

 

 

 

 

3

- NT C

READY

CYCLE

CLEAN

NSF

HINT: Dishwasher test program heat water to

 

 

 

 

150°F, so test programs will generally run > 20

 

 

 

 

 

 

4

- Aquasensor

READY

CYCLE

CLEAN

NSF

minutes for incoming water temperatures ~120°F.

 

 

 

 

 

 

 

B

Thermador

BSH HOME APPLIANCES CORPORATION

ERROR CODES

For products with electronic controls

B

Thermador®

Thermador

Professional Ranges Models: PDR30/36/48…PRG30/36/48

The control continuously monitors system parameters for control and oven failures and reports a fault code when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as the fault exists.

Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since the fault would only prevent the range from self-cleaning.

ERROR CODE

LIGHT SEQUENCE CODE

DESCRIPTION

 

 

 

E1

22

EEPROM ERROR

E2

01

CONTROL NOT CALIBRATED

E3

10

SENSOR OPEN

E4

12

SENSOR SHORTED

E5

21

POTENTIONMETER FAILURE

E6

32

OVER TEMPERATURE-COOKING

E7

23

OVER TEMPERATURE-CLEANING

E9

43

NO COOLING FANS

E11

44

DOOR LATCH FAULT

E12

11

EXP. BOARD NOT CONNECTED

E13

13

VCC LIFT OFF ERROR

E14

55

SELECTOR SWITCH ERROR

1

Thermador®

C, CM and CJ Oven Error Code Messages – Updated 2/21/02

Error Code

 

 

 

 

 

 

Displayed

 

Probable Cause

 

Example

 

Corrective Action

“F10”

 

Power Board

 

Power/Relay Board.

 

Check all connections between the power/relay board and

 

 

 

 

Incompatibility.

 

 

the Control display PCB. If OK, replace power/relay board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check all connections between the power/relay board and

“F11”

 

Communication Error With

 

Power/Relay Board.

 

the control display PCB, especially P11. If OK, replace

 

Power Board.

 

 

power/relay board.

 

 

 

 

 

 

 

 

 

 

 

 

“F12”

 

Vcc Lift-off(Power/Relay

 

Power/Relay Board.

 

Replace power/relay board.

 

Board).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Power Board Not

 

 

 

Check if air switch jammed. If OK, replace power/relay

“F13”

 

Calibrated.

 

Power/Relay Board.

 

 

 

 

board.

 

 

 

 

 

 

 

 

 

 

 

 

 

“F14”

 

Control Display PCB

 

Power/Relay Board.

 

Replace power/relay board.

 

EEPROM Error.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code

 

 

 

 

 

 

Displayed

 

Probable Cause

 

Example

 

Corrective Action

“F19”

 

Miscellaneous

 

Power/Relay Board.

 

Check all connections between the power/relay board and the

 

 

 

 

Power/Relay Board Error.

 

 

Control display PCB. If OK, replace power/relay board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Upper Oven Cancel Key

 

Control Display PCB

 

Check all connections between the control display PCB and

“F20”

 

 

 

the touch panel. Replace control display PCB or touch panel

 

Shorted High.

 

Or Touch Panel.

 

 

 

 

 

or both.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lower Oven Cancel Key

 

Control Display PCB

 

Check all connections between the control display PCB and

“F21”

 

 

 

touch panel. Replace control display PCB or touch panel or

 

Shorted High.

 

Panel.

 

 

 

 

 

both.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Upper Oven Cancel Key

 

Control Display PCB

 

Check all connections between the control display PCB and

“F22”

 

Shorted Low.

 

 

the touch panel. Replace control display PCB or touch panel

 

 

Or Touch Panel.

 

 

 

 

 

 

or both.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lower Oven Cancel Key

 

Control Display PCB

 

Check all connections between the control display PCB and

“F23”

 

 

 

the touch panel. Replace control display PCB or touch panel

 

Shorted Low.

 

Or Touch Panel.

 

 

 

 

 

or both.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check all connections between the control display PCB and

“F24”

 

Touch Input Key Stuck.

 

Control Display PCB

 

the touch panel. Make sure that there are no objects in close

 

 

Or Touch Panel.

 

Proximity to the front and back sides of the touch panel pads.

 

 

 

 

 

 

 

 

 

 

 

Replace control display PCB, if persists replace touch panel.

 

 

 

 

 

 

 

3

Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code

 

 

 

 

Displayed

Probable Cause

Example

Corrective Action

 

 

 

 

 

Check all connections between the control display PCB and

 

 

 

 

 

 

Multiple Touch Input

 

Control Display PCB Or Touch

the touch panel. Make sure that there are no objects in close

“F25”

 

Proximity to the front and back sides of the touch panel

Keys Stuck.

 

Panel.

 

 

pads. Replace control display PCB, if persists replace touch

 

 

 

 

 

 

 

 

 

 

panel.

 

 

 

 

 

Check all connections, especially P3 on the power/relay

“F30”

Upper Oven Sensor

 

A Short Circuit In The Upper

board. Check resistance of upper oven sensor

 

(approximately 1080 ohms at room temperature). Check that

Shorted.

 

Oven Sensor Wiring.

 

 

neither sensor wire is pinched to the appliance chassis. If

 

 

 

 

 

 

 

 

 

 

sensor is OK, replace power/relay board.

 

 

 

 

 

Check all connections. Check resistance of upper oven

“F31”

Upper Oven Sensor

 

An Open Circuit In The Upper

sensor (approximately 1080 ohms at room temperature).

 

Check that the Solder joints in header P3 on the power

Open

 

 

Oven Sensor Wiring.

 

 

 

board are not broken. If Sensor is OK, replace power/relay

 

 

 

 

 

 

 

 

 

 

board.

 

Upper Oven Over

 

Intermittent Temp. Sensor Or

Check header P3 on the power/relay board. Check resistance

 

Temperature While

 

“F32”

 

of Upper oven sensor (approximately 1080 ohms at room

Cleaning.

 

Power/Relay Board.

 

 

temperature). If sensor is OK, replace power/relay board.

 

 

 

 

 

 

 

 

 

 

 

 

Upper Oven Over

 

1. Power To The Oven Was

1. Allow oven to cool below 550 F before turning power on.

 

 

Turned On When Temperature

2. Check header P3 on the power/relay board. Check

“F33”

Temperature While

 

Inside Oven is Over 550 F.

resistance of upper oven sensor (approximately 1080 ohms

 

Cooking

 

2. Intermittent Temperature

at room temperature). If sensor is OK, replace power/relay

 

 

 

 

Sensor Or Power/Relay Board.

board. Check header P3 on the power/relay board.

4

Thermador®

C, CM and CJ Oven Error Code Messages…continued

Error Code

 

 

 

 

Displayed

Probable Cause

Example

 

Corrective Action

 

 

1. Air Switch. 2.

 

1. Replace air switch. 2. Replace cooling fan. 3. Check all

 

 

 

 

Upper Oven Cooling Fan

Cooling Fan. 3. An

 

“F34”

Open Circuit In The

 

connections. Check that the solder joints in header P6 on the

Air Switch Not Detected.

 

 

Upper Oven Air

 

control display PCB are not broken.

 

 

 

 

 

Switch Wiring.

 

 

 

 

A Short Circuit In The

 

Check header P2 on the control display PCB. Check that

“F40”

Upper Meat Probe Shorted

 

neither meat probe wire is pinched to the appliance chassis. If

Meat Probe Wiring.

 

 

 

 

F40 persists, replace the control display PCB.

 

 

 

 

 

 

 

 

 

 

 

 

 

Check header P9 on the power/relay board and P11 on both

 

Upper Door Signal Shorted

Defective Or Jammed

 

power relay board and control display PCB. Ensure Door

 

 

Switch is operation properly. Check that the door switch wire

“F50”

Upper Oven Door Or

 

 

Low.

Latch Switches.

 

is not pinched to the appliance chassis. If F50 Persists, replace

 

 

 

power/relay board. If F50 Still persists, replace control

 

 

 

 

 

 

 

 

display PCB.

 

Upper Door Stuck

Defective Or Jammed

 

Check header P9 on the power/relay board. Ensure door latch

 

 

switches are operating properly. Check that neither latch

“F51”

Unlocked

Upper Oven Door Or

 

 

switch wire is pinched to the appliance chassis. If F51

 

 

Latch Switches.

 

 

 

 

persists, replace power/relay board.

 

 

 

 

5

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