Thermador
Professional Ranges Models: PDR30/36/48…PRG30/36/48
The control continuously monitors system parameters for control and oven failures and reports a fault code when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as the fault exists.
Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since the fault would only prevent the range from self-cleaning.
ERROR CODE |
LIGHT SEQUENCE CODE |
DESCRIPTION |
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E1 |
22 |
EEPROM ERROR |
E2 |
01 |
CONTROL NOT CALIBRATED |
E3 |
10 |
SENSOR OPEN |
E4 |
12 |
SENSOR SHORTED |
E5 |
21 |
POTENTIONMETER FAILURE |
E6 |
32 |
OVER TEMPERATURE-COOKING |
E7 |
23 |
OVER TEMPERATURE-CLEANING |
E9 |
43 |
NO COOLING FANS |
E11 |
44 |
DOOR LATCH FAULT |
E12 |
11 |
EXP. BOARD NOT CONNECTED |
E13 |
13 |
VCC LIFT OFF ERROR |
E14 |
55 |
SELECTOR SWITCH ERROR |
Thermador
HOW TO INTERPRET CODES
When a fault occurs, the control will flash the blue oven “on light” and the Blue “heating light” sequentially to indicate the fault. The fault codes have two numbers, these numbers are interpreted by the number of times the lights flash. The oven “on light” will flash indicating the first number, and the “heating light” will flash indicating the second number.
EXAMPLE:
Error E9 is…. No Cooling Fans. The code is 43. The oven “on light” will flash four times, then the “heating light” will flash three times, then pause. The sequence will then repeat as long as the fault is present.
ERROR CODES FOR OVENS WITH DREEFS CONTROL
The following chart shows the error codes that can be displayed in the Oven/Selector window during specific oven malfunctions. Some of the error messages can be cleared by performing the following steps:
1.Turn the selector knob to OFF
2.“Tweak” the oven by turning the selector knob slightly to the left
(counterclockwise). This may stop the flashing message/beeping and clear the window.
3.For errors E1, E9, E11, E12 and
E13, the power supply going to the even must be turned off momentarily, and back on again
4.If an error remains displayed when the selector switch is OFF, and after attempting to clear the display, as shown in steps 2 and 3, turn off the power going to the oven, and refer to the chart below to help you find the problem.
ERROR |
ERROR CODE |
DESCRIPTION OF PROBLEM |
MESSAGE |
NOTES |
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E1 |
C & E |
Control board problem. |
E2 |
G & K |
Cook or Clean mode runaway (temp >635 °F). Clean mode runaway |
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(clean temp +32 °F). |
E3 |
A & H |
Open oven temperature sensor (>5000 Ω). |
E4 |
A & H |
Shorted oven temperature sensor (<5000 Ω). |
E5 |
K& D |
Control board too cold, too hot, or defective. |
E6 |
C & J |
Control board problem. |
E7 |
A & I |
Illegal temperature display. Turn off oven and try again. |
E8 |
A & D |
Control board problem. |
E9 |
A & E |
Latch switch problem. |
E10 |
B & D |
Control board problem. |
E11 |
A & F |
CT oven – latch switch problem |
E12 |
A & E |
CT ovens – latch switch problem |
E13 |
A & C |
CT ovens – latch frozen or no power to latch motor. |
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CMT ovens – control board not converted (refer to page 3-7 for |
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conversion data). |
E14 |
A & E |
Latch switch problem. |
E15 |
B & D |
Control board problem. |
ERROR CODE NOTES:
ATurns heat off on the failed oven only; microwave not affected.
BTurns all heat off; microwave not affected.
CDisables the CLEAN mode in both ovens; allows COOK and microwave.
DError will remain in the display until oven is repaired and powered back up. No error tones.
ETurning the oven off stops the error and flashing display. Can tweak away the error code. Error is redisplayed only if the selector is turned to CLEAN.
FTweaking clears to “---“ for retry.
GClears when the oven temperature is less then the runaway temperature with the selector switch off.
HCan be cancelled by tweaking if a good sensor is detected.
ICleared with a mode change.
JCan be tweaked away for immediate retry. User must unlatch and delete the “---“ to try to relatch the door.
KTurns heat and microwave off.
LIf two switches show a locked door, then E13 and LOCK are permanent in the display (in all modes). If the two switches show an open door, tweak away the E13 error message.
EMERSON APPLIANCE CONTROLS |
DOCUMENT: |
92S21720100 |
DIVISION OF EMERSON ELECTRIC CO. |
REVISION: B |
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Product Specification for Sago Oven Control |
PAGE: |
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13. DIAGNOSTIC CODES |
DeBounce is the Rate at which the error checking occurs |
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13.1 |
Diagnostic Code Checking |
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The following chart describes the Fault code structure for the Control. |
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Alarm fault monitor is always active. Any oven cancel key will reset |
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the display to TOD idle. |
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CODE |
DESCRIPTION |
WHEN CHECKED |
DEBOUNCE |
ERROR |
ACTION |
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MESSAGE |
TAKEN BY |
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DISPLAYED |
CONTROL |
F13 |
Upper oven RTD not calibrated |
Always |
10 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F14 |
Display board EEPROM error |
Oven Programming |
5 tries |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F19 |
Power board Communication error |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F23 |
Keyboard gain unstable |
Always |
20 seconds |
Message 1 |
Cancel |
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Keyboard scratches |
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cooking/timing |
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Loose molex or pins, air pocket in |
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functions |
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control |
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F24 |
Keyboard disconnected |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F25 |
Keys stuck |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F26 |
Keys moving/dropping out |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F30 |
Upper oven sensor shorted |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F31 |
Upper oven sensor open |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F32 |
Upper oven over temperature while |
Cleaning |
20 seconds |
Message 1 |
Cancel |
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cleaning |
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cooking/timing |
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functions |
F33 |
Upper oven over temperature while |
Non-Clean |
20 seconds |
Message 1 |
Cancel |
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cooking |
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cooking/timing |
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functions |
F34 |
Upper oven cooling fan over-speed or |
Cooking |
1 minute |
Message 1 |
Cancel |
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under-speed detected |
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cooking/timing |
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functions |
F40 |
Upper oven meat probe shorted |
Cooking |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F41 |
Upper oven meat probe not calibrated |
Always |
10 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F43 |
Lower oven RTD not calibrated |
Always |
10 seconds |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F50 |
Upper oven door latch signal shorted low |
Always |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
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functions |
F51 |
Upper oven door latch stuck unlocked |
Cooking/ Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
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functions |
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Upper oven door position error |
Cooking/ Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F52 |
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functions |
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Upper oven door latch stuck locked |
Non-Clean |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F53 |
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functions |
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Upper oven latch input shorted |
Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F54 |
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functions |
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Lower oven sensor shorted |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
F60 |
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functions |
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Lower oven sensor open |
Always |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
F61 |
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functions |
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Lower oven over temperature while |
Cleaning |
20 seconds |
Message 1 |
Cancel |
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cleaning |
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cooking/timing |
F62 |
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functions |
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Lover oven over temperature while |
Non-Clean |
20 seconds |
Message 1 |
Cancel |
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cooking |
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cooking/timing |
F63 |
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functions |
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Lower oven cooling fan over-speed or |
Cooking |
1 minute |
Message 1 |
Cancel |
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under-speed detected |
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cooking/timing |
F64 |
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functions |
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Lover oven meat probe shorted |
Cooking |
20 seconds |
Message 1 |
Cancel |
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cooking/timing |
F70 |
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functions |
Lower oven meat probe not calibrated |
Always |
10 seconds |
Message 1 |
Cancel |
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cooking/timing |
F71 |
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functions |
Lower oven door latch signal shorted low |
Always |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F80 |
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functions |
Lower oven door latch stuck unlocked |
Cooking/ Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F81 |
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functions |
Lower oven door position error |
Cooking/ Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F82 |
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functions |
Lower oven door latch stuck locked |
Non-Clean |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F83 |
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functions |
Lower oven door latch input shorted |
Cleaning |
1 minute |
Message 1 |
Cancel |
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cooking/timing |
F84 |
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functions |
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B |
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Range Error Codes |
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CODE |
DESCRIPTION |
WHEN CHECKED |
FAULT |
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LIMIT |
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F31 |
Oven temperature sensor failure |
Cook or clean programmed |
20 sec |
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F33 |
Warning Drawer Sensor Failure |
When W. Drawer is active |
20 sec |
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F41 |
Motorized latch will not lock |
Latch should be locked |
1 min |
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F43 |
Motorized latch will not unlock |
Latch should be unlocked |
1 min |
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F45 |
Motorized Latch both locked and unlocked |
Always |
1 min |
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F111 |
Runaway Oven temperature 585°F |
Latch unlocked |
5 sec |
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F113 |
Runaway Oven temperature 950°F |
Latch locked |
5sec |
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F121 |
Stuck key in the membrane switch layer |
Always |
1 min |
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F125 |
Cancel key circuit problem |
Always |
1 min |
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F141 |
Slave micro not functioning |
Always |
1 min |
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F151 |
Eeprom failure or communication circuit failure |
Cook or clean programmed |
1 sec |
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F153 |
User Interface too hot |
Always |
1 sec |
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F154 |
Power Board too hot |
Always |
1 sec |
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F155 |
Cook profile corrupted in EEPROM |
Cook or clean Programmed |
1 sec |
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F170 |
Power Failure |
Always |
2 ms |
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F190 |
Power over voltage |
At power on |
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F200 |
Time out and stop function |
During Production test mode |
110 sec. |
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F210 |
Range exceeded safe test limits |
During Service test mode |
200°F |
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B
Range Error Codes – Additional Information
CODE |
DESCRIPTION |
WHEN CHECKED |
F1 |
Meat probe not there or incorrect |
During Test / use |
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F2 |
Oven sensor not correct |
During Test / use |
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F3 |
Warming sensor not correct |
During Test / use |
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DOOR |
Door latch problem |
During self-clean |
LATCH |
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ERROR |
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Temp. reaches 585 degrees F. Display shows “CONTACT |
During any cooking mode |
ERROR |
SERVICE” and beeps. The beep can be stopped with |
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touching cancel zone, but display will stay up with |
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program locked until main power is removed for a |
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minimum of 5 seconds. If the temperature continues to rise |
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(due to stuck relay) the latch will lock at 600 degrees F |
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Note: Depending on model, program will only look for probes or sensors that it should have.
B
WFMC Service Tips – Test Program (2B): Module Fault Codes (Test1)
Test P1:ERRORS / P:01 (Viewing control module fault codes) – Start & end test P1
(WFMC6400) / (P:01) (WFMC3200) by pushing Start/Pause button. Scroll through list of fault codes by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons.
•WFMC3200 display alternates between fault code (e.g. E:01) & when fault occurred on in last 8 washes (e.g. : C:00) – shows C:00 if fault didn’t occur.
•WFMC6400 display shows fault code & when fault occurred on in last 8 washes (e.g. 0 – Er:01)
Last 8 fault codes are stored & display!
HINT: # of faults reads “0” for faults which didn’t occur. Look at # of faults, not error #, to see if faults occurred – scroll thru all faults to check if any occurred.
WFMC32 |
WFMC64 |
Test # |
Problem |
Possible Cause(s) |
Display |
Display |
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E:01 |
Er:01 |
washing |
Door open |
Door lock not engaged |
E:02 |
Er:02 |
washing |
Door lock doesn’t unlock |
Jammed lock or bad wire harness |
E:03 |
Er:03 |
washing |
Door lock doesn’t lock |
Jammed lock or bad wire harness |
E:04 |
Er:04 |
washing |
Door control broken |
Faulty Triac or control module |
E:05 |
Er:05 |
P:16 |
NTC open-circuited |
Faulty NTC or bad wire harness |
E:06 |
Er:06 |
P:16 |
NTC shorted |
Faulty NTC or bad wire harness |
E:07 |
Er:07 |
P:16 |
Unpexpected heating (heater on at wrong time) |
Faulty heater or stuck heater relay |
E:08 |
Er:08 |
P:16 |
Heater doesn’t shut off |
Faulty heater or stuck heater relay |
E:09 |
Er:09 |
P:4 |
Communication lost to motor |
Faulty wire harness |
---- |
Er:10 |
P:11 |
Flow meter gives wrong values |
Faulty flow meter or wire harness |
---- |
Er:11 |
P:8/9/13 |
No water flow (within 6 minutes) |
Faulty inlet valve, wire harness, hose |
E:12 |
Er:12 |
P:8/9/13 |
Water supply time exceeded |
Faulty inlet valve, wire harness, hose |
E:13 |
Er:13 |
P:15 |
Drian pump time exceeded |
Faulty drain pump, wire harness, hose |
E:14 |
Er:14 |
P:9 |
Overflow level exceeded |
Faulty/blocked pump, hose, inlet valve |
---- |
Er:15 |
P:8 |
Pressure sensor gives failure voltage level |
Faulty pressure sensor, wire harness |
---- |
Er:16 |
P:8 |
Can’t calibrate pressure sensor |
Faulty pressure sensor, wire harness |
E:20 |
Er:20 |
P:4 |
Spinning aborted due to unbalanced load |
Unbalanced load or faulty wire harness |
E:21 |
Er:21 |
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Excessive foam |
Wrong or too much detergent used |
E:22 |
Er:22 |
washing |
Frequency synchronization failed |
Faulty control module |
E:24 |
Er:24 |
P:4 |
Motor power relay failed |
Faulty control module |
B
WFMC Service Tips – Test Program (2C): Motor Control Fault Codes (Test1)
Test P1:ERRORS / P:01 (Viewing motor control fault codes) – Start & end test P1 by pushing Start/Pause button. Scroll through list of (18) fault codes by pushing Spin Selection (WFMC3200) or Menu (WFMC6400) buttons.
•WFMC3200 display alternates between fault code (e.g. d:01) & when fault occurred on in last 16 washes (e.g. : C:00) – shows C:00 if fault didn’t occur.
•WFMC6400 display shows fault code & when fault occurred on in last 16 washes (e.g. 0 – Er:01)
Last 16 fault codes are stored & display!
HINT: # of faults reads “0” for faults which didn’t occur. Look at # of faults, not error #, to see if faults occurred – scroll thru all faults to check if any occurred.
WFMC32 |
WFMC64 |
Test # |
Problem |
Possible Cause(s) |
Display |
Display |
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d:01 |
dr:01 |
P:04 |
Motor control short circuit |
Faulty motor control. |
d:02 |
dr:02 |
P:04 |
Motor control interruption |
Faulty motor control. |
d:03 |
dr:03 |
P:04 |
Damaged motor control temperature sensor |
Faulty temperature sensor. |
d:06 |
dr:06 |
P:04 |
NTC relay failure |
NTC too hot or relay stuck closed. |
d:07 |
dr:07 |
P:04 |
Motor winding short circuited |
Motor winding short circuited. |
d:08 |
dr:08 |
P:04 |
Motor speed sensor failed |
Faulty speed sensor or wire harness. |
d:09 |
dr:09 |
P:04 |
Voltage too high |
Faulty motor control. |
d:10 |
dr:10 |
P:04 |
Power limiter switch off |
Motor overloaded or binding. |
d:11 |
dr:11 |
P:04 |
Voltage too low |
Faulty motor control. |
d:12 |
dr:12 |
P:04 |
Motor control high current switch off |
Motor overloaded or binding. |
d:13 |
dr:13 |
P:04 |
Motor control high temperature switch off |
Motor overloaded or binding. |
d:14 |
dr:14 |
P:04 |
Motor control high temperature warning |
Motor overloaded or binding. |
d:15 |
dr:15 |
P:04 |
Power limiter warning |
Motor overloaded or binding. |
d:16 |
dr:16 |
P:04 |
Motor high temperature switch off |
Motor overloaded or binding. |
d:17 |
dr:17 |
P:04 |
Motor high temperature warning |
Motor overloaded or binding. |
d:18 |
dr:18 |
P:04 |
Peak voltage too high |
Faulty motor control. |
B
WTMC Service Tips - - Test program (4A): Fault Codes
WTMC Dryer Test Program Fault Codes
Fault |
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Code |
Fault |
Solution |
Notes |
Effect |
E:11 |
Overheating due to |
Clean lint filter (&air duct if |
Displays E:01 during normal use. |
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clogged lint filter. |
necessary). |
Measures reduced air flow. |
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E:12 |
Severe overheating |
Clean lint filter (&air duct if |
Displays E:01 during normal use. |
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due to clogged lint filter. |
necessary). |
Measures reduced air flow. |
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E:13 |
Maxium drying time |
Check heater, control module, NTC’s |
Stops & displays E:03 during |
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exceed |
& Hi-limits. Usually faulty heater. Can |
normal use (after maxium drying |
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also be overloaded dryer. |
time limit of 240 minutes). |
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E:17 |
NTC error (NTC R3 @ |
Check NTC R3 & wire harness. |
Typically shorted or opened wire |
Dryer stops & |
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lint screen) |
Replace faulty part. |
harness. |
can’t be restarted. |
E:18 |
NTC error (NTC R2 @ |
Check NTC R2 & wire harness. |
Typically shorted or opened wire |
Dryer stops & |
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heater) |
Replace faulty part. |
harness. |
can’t be restarted. |
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E:20 |
EEPROM error |
Replace faulty control module. |
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Dryer stops & |
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can’t be restarted. |
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E:21 |
Incorrect checksum |
Replace faulty control module. |
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Dryer stops & |
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can’t be restarted. |
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E:22 |
Invalid update |
Replace faulty control module. |
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Dryer stops & |
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can’t be restarted. |
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NOTE: To run fault codes tests to display fault codes:
•While pushing & holding Start/Stop & Delicates button, rotate cycle selector knob to Extra Dry – Regular/Cotton.
•Push Start/Stop button to start test. Push Start/Stop button to scroll through fault codes (if more than one exists). Do not rotate knob through Off to avoid exiting test program.
•Rotate cycle selector knob to end test.
B
WTMC Service Tips - - Test program (4B): Fault Codes
WTMC Dryer Test Program Fault Codes
Fault |
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Code |
Fault |
Solution |
Notes |
Effect |
E:23 |
Model variant doesn’t |
Replace faulty control module. |
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Dryer stops & |
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match table |
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can’t be |
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restarted. |
E:24 |
Software version |
Replace faulty control module. |
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Dryer stops & |
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doesn’t match table |
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can’t be |
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restarted. |
E:25 |
Damaged data table |
Replace faulty control module. |
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Dryer stops & |
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can’t be |
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restarted. |
E:26 |
Control error |
Replace faulty control module. |
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Dryer stops & |
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can’t be |
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restarted. |
NOTE: Fault displayed alternates with # of times fault occurred every two (2) seconds. If there’s no faults, displays will be blank.
•E:xx = fault code from E11 – E39 (e.g. E:11)
•C:xx = # of occurrences (e.g. C:01)
NOTE: When test program is initially entered, last fault code will show. Display will be cleared once any test is started.
B
Service Tips – Fault Codes (1)
DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays): |
00 |
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0- No faults |
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1- Aqua Sensor (Sensotronic) fault |
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2- Heating system fault (heater, Hi-Limit, flow switch, NTC, control heater relay) |
000 |
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4- Water filling fault |
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TIP: Fault codes add up for multiple faults |
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HINT: |
Apexx |
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8- NTC (temperature sensor) fault |
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(e.g. heating + water filling fault = 2 + 4 = 6 |
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heater |
runs |
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16Water switch fault |
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during |
steps |
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05 |
- |
08. |
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DISHWASHER TEST PROGRAM ERROR CODES (on 2&3-digit digital displays): |
00 |
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Press |
“-“ |
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F- |
Water filling fault (underfill, overfill or water in the base) |
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button to skip |
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to |
test |
05 to |
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2H- |
Last wash cycle too long (> 99 minutes). Can be cold inlet water or heating |
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measure |
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system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay). |
000 |
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heater |
amp |
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F- |
Delay Start feature (not a fault code) |
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draw. |
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DISHWASHER TEST PROGRAM ERROR CODES (on lower line of full text Apexx SH 99 displays):
S3 - No faults
A – Aqua Sensor (red) fault B – Aqua Sensor (green) fault
E – Water switch fault (no pulses detected) F – Water filling fault
G – Water switch fault (won’t stop running)
H – Heating system fault (heater, Hi-Limit, flow switch, NTC, control module heater relay)
K- NTC fault (short-circuited or open-circuited)
Xx – Test program step count (testing done when = 00) TIP: Top line shows wash cycle & bottom line shows fault code.
◄ S- - 3- - - - - - - - - - - - - - - |
- - ► |
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Start ► |
In Cycle 0 - - - - - - - - - - - - - |
- ► |
S3 |
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◄ STEP |
|
S3 |
00 |
S3 |
00 |
HINT: Dishwasher test program heat water to 150°F, so test programs will generally run > 20 minutes for incoming water temperatures ~ 120°F
HINT: Open door to select test program for fully-integrated models, then close door to run program.
NOTE: Flow through heaters heat water ~ 2°F/minute.
B
Service Tips – Fault Codes (2)
DISHWASHER TEST PROGRAM ERROR CODES (on SHX33A/43E/46A-B, SHV46C, SL84A models):
●○○ – Heating system fault (heater, Hi-Limit, flow switch, control heater relay) ○●○ – NTC (temperature sensor) fault
○●● – Water filling fault |
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●○○ – N/A |
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SHV46C, SHX43E/46A-B, SL84A |
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●○● – N/A |
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●●○ – Aqua sensor (sensotronic) fault |
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SHX33 |
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●●● – N/A |
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TIP: Fault codes do NOT add up for multiple faults – shows highest fault code on list above (1st – heating, 2nd – NTC, 3rd – water filling, 4th – aqua sensor)
Fault code LED’s
Top |
Power |
Reg. |
Del./ |
Rinse |
Rack |
Scrub |
Wash |
Econo |
& Hold |
|
Power |
Reg. |
Rinse |
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Scrub |
Wash |
& Hold |
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DISHWASHER TEST PROGRAM ERROR CODES (on SHU43E/53E/66E models):
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NOTE: |
Flow |
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Fa ults |
LED Fault Codes |
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LED flashes |
through heaters heat |
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water ~ 2°F/minute. |
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READY |
CYCLE |
CLEAN |
NSF |
LED lit |
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0 |
- No faults |
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LED off |
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HINT: Open door to select test |
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READY |
CYCLE |
CLEAN |
NSF |
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1 |
- Heater Element |
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program for fully-integrated models, |
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2 |
- Water Filling |
READY |
CYCLE |
CLEAN |
NSF |
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then close door to run program. |
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3 |
- NT C |
READY |
CYCLE |
CLEAN |
NSF |
HINT: Dishwasher test program heat water to |
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150°F, so test programs will generally run > 20 |
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4 |
- Aquasensor |
READY |
CYCLE |
CLEAN |
NSF |
minutes for incoming water temperatures ~120°F. |
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B
Thermador
BSH HOME APPLIANCES CORPORATION
ERROR CODES
For products with electronic controls
B
Thermador®
Thermador
Professional Ranges Models: PDR30/36/48…PRG30/36/48
The control continuously monitors system parameters for control and oven failures and reports a fault code when a system problem is detected. The control utilizes the ovens blue “on light” and oven “heating light” to report a detected fault code. The control will continue to flash the lights in the appropriate sequence as long as the fault exists.
Detection of a fault does not hinder the ability of the control to continue to function if the fault is not critical for the intended operation. For example: If the range door latch is inoperative, the range will continue to cook since the fault would only prevent the range from self-cleaning.
ERROR CODE |
LIGHT SEQUENCE CODE |
DESCRIPTION |
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E1 |
22 |
EEPROM ERROR |
E2 |
01 |
CONTROL NOT CALIBRATED |
E3 |
10 |
SENSOR OPEN |
E4 |
12 |
SENSOR SHORTED |
E5 |
21 |
POTENTIONMETER FAILURE |
E6 |
32 |
OVER TEMPERATURE-COOKING |
E7 |
23 |
OVER TEMPERATURE-CLEANING |
E9 |
43 |
NO COOLING FANS |
E11 |
44 |
DOOR LATCH FAULT |
E12 |
11 |
EXP. BOARD NOT CONNECTED |
E13 |
13 |
VCC LIFT OFF ERROR |
E14 |
55 |
SELECTOR SWITCH ERROR |
1
Thermador®
C, CM and CJ Oven Error Code Messages – Updated 2/21/02
Error Code |
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Displayed |
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Probable Cause |
|
Example |
|
Corrective Action |
“F10” |
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Power Board |
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Power/Relay Board. |
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Check all connections between the power/relay board and |
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Incompatibility. |
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the Control display PCB. If OK, replace power/relay board. |
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Check all connections between the power/relay board and |
“F11” |
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Communication Error With |
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Power/Relay Board. |
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the control display PCB, especially P11. If OK, replace |
|
Power Board. |
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power/relay board. |
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“F12” |
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Vcc Lift-off(Power/Relay |
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Power/Relay Board. |
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Replace power/relay board. |
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Board). |
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Power Board Not |
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Check if air switch jammed. If OK, replace power/relay |
“F13” |
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Calibrated. |
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Power/Relay Board. |
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board. |
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“F14” |
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Control Display PCB |
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Power/Relay Board. |
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Replace power/relay board. |
|
EEPROM Error. |
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2
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code |
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|
Displayed |
|
Probable Cause |
|
Example |
|
Corrective Action |
“F19” |
|
Miscellaneous |
|
Power/Relay Board. |
|
Check all connections between the power/relay board and the |
|
|
|
||||
|
Power/Relay Board Error. |
|
|
Control display PCB. If OK, replace power/relay board. |
||
|
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||
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|
|
Upper Oven Cancel Key |
|
Control Display PCB |
|
Check all connections between the control display PCB and |
“F20” |
|
|
|
the touch panel. Replace control display PCB or touch panel |
||
|
Shorted High. |
|
Or Touch Panel. |
|
||
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or both. |
||
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|
Lower Oven Cancel Key |
|
Control Display PCB |
|
Check all connections between the control display PCB and |
“F21” |
|
|
|
touch panel. Replace control display PCB or touch panel or |
||
|
Shorted High. |
|
Panel. |
|
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both. |
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Upper Oven Cancel Key |
|
Control Display PCB |
|
Check all connections between the control display PCB and |
“F22” |
|
Shorted Low. |
|
|
the touch panel. Replace control display PCB or touch panel |
|
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|
Or Touch Panel. |
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or both. |
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|
Lower Oven Cancel Key |
|
Control Display PCB |
|
Check all connections between the control display PCB and |
“F23” |
|
|
|
the touch panel. Replace control display PCB or touch panel |
||
|
Shorted Low. |
|
Or Touch Panel. |
|
||
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or both. |
||
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|
Check all connections between the control display PCB and |
“F24” |
|
Touch Input Key Stuck. |
|
Control Display PCB |
|
the touch panel. Make sure that there are no objects in close |
|
|
Or Touch Panel. |
|
Proximity to the front and back sides of the touch panel pads. |
||
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||
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|
Replace control display PCB, if persists replace touch panel. |
|
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|
3
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code |
|
|
|
|
|
Displayed |
Probable Cause |
Example |
Corrective Action |
||
|
|
|
|
|
Check all connections between the control display PCB and |
|
|
|
|
|
|
|
Multiple Touch Input |
|
Control Display PCB Or Touch |
the touch panel. Make sure that there are no objects in close |
|
“F25” |
|
Proximity to the front and back sides of the touch panel |
|||
Keys Stuck. |
|
Panel. |
|||
|
|
pads. Replace control display PCB, if persists replace touch |
|||
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|
panel. |
|
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|
|
Check all connections, especially P3 on the power/relay |
“F30” |
Upper Oven Sensor |
|
A Short Circuit In The Upper |
board. Check resistance of upper oven sensor |
|
|
(approximately 1080 ohms at room temperature). Check that |
||||
Shorted. |
|
Oven Sensor Wiring. |
|||
|
|
neither sensor wire is pinched to the appliance chassis. If |
|||
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|
|
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|
|
|
|
|
|
|
sensor is OK, replace power/relay board. |
|
|
|
|
|
Check all connections. Check resistance of upper oven |
“F31” |
Upper Oven Sensor |
|
An Open Circuit In The Upper |
sensor (approximately 1080 ohms at room temperature). |
|
|
Check that the Solder joints in header P3 on the power |
||||
Open |
|
|
Oven Sensor Wiring. |
||
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|
|
board are not broken. If Sensor is OK, replace power/relay |
||
|
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|
|
board. |
|
Upper Oven Over |
|
Intermittent Temp. Sensor Or |
Check header P3 on the power/relay board. Check resistance |
|
|
Temperature While |
|
|||
“F32” |
|
of Upper oven sensor (approximately 1080 ohms at room |
|||
Cleaning. |
|
Power/Relay Board. |
|||
|
|
temperature). If sensor is OK, replace power/relay board. |
|||
|
|
|
|
|
|
|
|
|
|
|
|
|
Upper Oven Over |
|
1. Power To The Oven Was |
1. Allow oven to cool below 550 F before turning power on. |
|
|
|
Turned On When Temperature |
2. Check header P3 on the power/relay board. Check |
||
“F33” |
Temperature While |
|
Inside Oven is Over 550 F. |
resistance of upper oven sensor (approximately 1080 ohms |
|
|
Cooking |
|
2. Intermittent Temperature |
at room temperature). If sensor is OK, replace power/relay |
|
|
|
|
|
Sensor Or Power/Relay Board. |
board. Check header P3 on the power/relay board. |
4
Thermador®
C, CM and CJ Oven Error Code Messages…continued
Error Code |
|
|
|
|
Displayed |
Probable Cause |
Example |
|
Corrective Action |
|
|
1. Air Switch. 2. |
|
1. Replace air switch. 2. Replace cooling fan. 3. Check all |
|
|
|
||
|
Upper Oven Cooling Fan |
Cooling Fan. 3. An |
|
|
“F34” |
Open Circuit In The |
|
connections. Check that the solder joints in header P6 on the |
|
Air Switch Not Detected. |
|
|||
|
Upper Oven Air |
|
control display PCB are not broken. |
|
|
|
|
||
|
|
Switch Wiring. |
|
|
|
|
A Short Circuit In The |
|
Check header P2 on the control display PCB. Check that |
“F40” |
Upper Meat Probe Shorted |
|
neither meat probe wire is pinched to the appliance chassis. If |
|
Meat Probe Wiring. |
|
|||
|
|
|
F40 persists, replace the control display PCB. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Check header P9 on the power/relay board and P11 on both |
|
Upper Door Signal Shorted |
Defective Or Jammed |
|
power relay board and control display PCB. Ensure Door |
|
|
Switch is operation properly. Check that the door switch wire |
||
“F50” |
Upper Oven Door Or |
|
||
|
Low. |
Latch Switches. |
|
is not pinched to the appliance chassis. If F50 Persists, replace |
|
|
|
power/relay board. If F50 Still persists, replace control |
|
|
|
|
|
|
|
|
|
|
display PCB. |
|
Upper Door Stuck |
Defective Or Jammed |
|
Check header P9 on the power/relay board. Ensure door latch |
|
|
switches are operating properly. Check that neither latch |
||
“F51” |
Unlocked |
Upper Oven Door Or |
|
|
|
switch wire is pinched to the appliance chassis. If F51 |
|||
|
|
Latch Switches. |
|
|
|
|
|
persists, replace power/relay board. |
|
|
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|
|
5