Thermador CEM365 User Manual

CEM
COOK
USE AND CARE MANUAL
TOP

Table of Contents

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the Cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Parts and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Hot Surface Indicator Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Control Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Custom Accessory Griddle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Using the Cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Before Using the Cooktop for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Precautions for Long Life and Good Appearance of the Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Radiant Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dual Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bridge Element (36" and 45" Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Bridge Operations for Models CEM365 and CEM 456 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Temperature Limiters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Retained Heat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Note for Owners of White Cooktops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting the Most Out of Your Cooktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Using Proper Cookware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cooking Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Care and Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Before Use Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Daily Cleaning Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Control Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Recommended Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Avoid These Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Daily Cleaning Techniques . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Cleaning Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Before Calling Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Data Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How to Obtain Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Full One Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Limited Three-Year Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What Is Not Covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Questions?
1-800-735-4328
www.thermador.com
5551 McFadden Ave.
Huntington Beach, CA 92649
We look forward to hearing from you!

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS
Important Safety Instructions
WARNING: Read all instructions before using this appliance. If the information
in this manual is not followed exactly, a fire or explosion may result causing prop­erty damage, personal injury or death. To reduce the risk of fire, electric shock, or injury to persons, take these precautions:
General Safety
Be sure your appliance is properly installed and grounded by a qualified tech­nician.
Do not cook on a broken cooktop. If the cooktop should break, cleaning solu­tions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
This appliance is intended for normal family household use only. See the Warranty. If you have any questions, contact the manufacturer.
Always have a working smoke detector near the kitchen.
Never use the cooktop to warm or heat a room.
Children should not be left alone or unattended in an area where appliances are in use. They should never be allowed to sit or stand on any part of the appliance.
When children become old enough to use the cooktop, they must be instructed in safe practices.
Do not store items of interest to children above or at the back of the cooktop.
Do not store flammable materials on or near the cooktop.
In the event that personal clothing catches fire, drop and roll immediately to extinguish flames.
Never let clothing, potholders, or other flammable materials come in contact with elements.
Do not clean the cooktop while it is still hot. Some cleaners produce noxious fumes when applied to a hot surface.
Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires.
Do not allow aluminum foil, plastic, paper or cloth to come in contact with a hot element. Do not allow pans to boil dry.
Do not repair or replace any part of the appliance unless specifically recom­mended in this manual. All other servicing should be referred to a qualified technician.
If the cooktop is near a window, be certain that curtains or any other window covering do not blow over or near the elements; they could catch on fire.
When using the cooktop: Do not touch the surface units or the immediate sur­rounding area.
Use only dry potholders; moist or damp potholders on hot surfaces may cause burns from steam.
Never leave the cooktop unattended when in use. Boilovers cause smoking, and greasy spillovers may ignite.
Always position handles of utensils inward so they do not extend over adja­cent work areas, elements, or the edge of the cooktop.
Wear proper apparel. Loose fitting garments or hanging sleeves should never be worn while cooking.
Use only certain types of glass, heatproof glass, ceramic, earthenware, or other glazed utensils that are suitable for cooktop use.
Leave the hood ventilator on when flambéing food.
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About the Cooktop

Smother flames from a grease fire with a close-fitting lid, cookie sheet, or other metal tray, then turn off the element. Be careful to prevent burns. If the flames do not go out immediately, evacuate and call the fire department.
Do not use water, including wet dishcloths or towels on grease fires. A violent steam explosion may result.
Never pick up a flaming pan. You may be burned.
WARNING: To avoid electrical shock hazard, before servicing the
cooktop, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
Fire Extinguishers
Use an extinguisher only if:
You know you have a Class ABC extinguisher, and you already know how to operate it.
The fire is small and contained in the area where it started.
The fire department is being called.
You can fight the fire with your back to an exit.

Parts and Accessories

Figure 1 - Parts
22
24
OFF
OFF
HI
HI
HI
HI
LO
LO
LO
LO
OFF
LO
11
MED MED
OFF
HI
HI
LO
HOT SURFACE
ON
1
CEM304

Table 1: Cooktop Models

#Type Size Wattage
1 Single 6" (160 mm) 1200 W
2 Double 5” / 8" (120/195 mm) 750/2200 W
3 Double 7” / 8” (140/230 mm) 1100 / 2500 W
OFF
HI
HI
LO
LO
OFF
HI
LO
MED MED
3
1
3
3
4
5
5
OFF
HI
HI
OFF
OFF
HI
HI
HI
HI
LO
LO
LO
LO
OFF
HI
LO
HOT SURFACE
ON
4
6
HI
LO
MED
OFF
HI
HI
LO
LO
CEM365
OFF
OFF
OFF
HI
HI
HI
HI
HI
LO
LO
LO
LO
LO
OFF
HI
LO
HOT SURFACE
ON
MED
CEM456
5
4
4 Single 7” (180 mm) 1800 W
5 Bridge 7” x 16” (180 x 415 mm) 4000 W
6 Double 5” / 8" (120/195 mm) 800 / 1900 W

Element ‘ON’ Indicator Light The element “ON” indicator light glows whenever any element is turned on. The

light remains lit until all of the elements are turned off.
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The “ON” light is located in front of the control knobs
Figure 2 - “On” Indicator Light
HOT SURFACE
ON

Hot Surface Indicator Light Each element features a hot indicator light to show when the cooking surface is

too hot to touch. The signal light will turn on automatically in the area marked Hot Surface. The light remains on until the cooking area has cooled to a safe-to-touch temperature.
If a hot surface light is on, use caution when working or cleaning around the cook­top as the cooktop is still hot.

Control Knobs The placement of each knob corresponds to the placement of the heating element

that it controls. To turn on any element, PUSH down on the knob and TURN in either direction to the desired heat setting.

Custom Accessory Griddle An anodized aluminum griddle with a flat base and sized to span the bridge ele-

ments is available. The accessory griddle, Model AEGRIDDLE, is available from your local Thermador dealer.

Using the Cooktop

Before Using the Cooktop for the First Time

Precautions for Long Life and Good Appearance of the Surface

Remove all packing materials and literature from the cooktop surface.
While cool, wipe with a clean, damp sponge and dry.
Apply the Cooktop Cleaning Creme® packaged with the cooktop. Buff with a clean cloth. (See Care and Cleaning below for daily care instructions.)
There may be a slight odor during the first several uses; this is normal and will disappear.
Optimum cooking results depend on the proper cookware being selected and used (see Getting the Most of Your Cooktop below).
The cooking surface will hold the heat and remain hot up to 25 or 30 minutes after the elements have been turned off.
Read all safety precautions and Use and Care Manual information prior to operating.
Regular, daily care using the Cooktop Cleaning Creme® will protect the sur­face and make it easier to remove food soil and water spots.
The glass ceramic cooking surface is a durable material resistant to impact but not unbreakable if a pan or other object is dropped on it.
Do not use aluminum foil directly on the glass; it will melt and damage the glass surface.
Do not allow plastic, paper, or cloth to come in contact with the hot glass sur­face; these items can melt or burn and damage the glass surface.
Do not allow pans to boil dry. This can damage the pan, element and/or the cooktop.
Never cook food directly on the glass.
Avoid placing a wok support ring, trivet or other metal stand on the glass sur­face.
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Do not use the glass surface as a cutting board.
Do not slide cookware across the cooking surface; it may scratch the glass.
Do not place wet pans on the glass surface.

Operation

Radiant Elements This type of electric element uses a wire ribbon located under the ceramic glass

surface to provide the heat for cooking. There are an infinite number of heat set­tings between the LO and HI positions. Detents (fixed positions) are found at LO and HI to define minimum and maximum heat settings. Radiant elements will cycle on and off by design. (See Temperature Limiters, below.)
Figure 3 - Radiant Control Knob
OFF
LO
MED

Dual Elements The dual element consists of two radiant ribbon elements within the same heating

area. Either the small inner element or both the inner and outer elements may be selected for use. There are detents at LO and HI with infinite settings between.
HI

Bridge Element (36" and 45" Models Only)

To turn ON the small, inner element, push down on the control knob and turn it counterclockwise following the single line graphic.
To turn ON both inner and outer elements together, push down on the control knob and turn it clockwise following the double line graphic.
Figure 4 - Dual Element Control Knob
OFF
HI
HI
LOLO
The Bridge element consists of 3 separate elements that can be operated in 2 dif­ferent ways:
Use of either one or both of the circular elements independently.
Use of both circular elements plus the Bridge element simultaneously with a single control.
When all 3 elements are used, it creates an oblong heating area. This oblong shape is ideal for griddles, open roasters and poachers. Pans should have a flat bottom and match the bridge cooking area as closely as possible.
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Bridge Operations for Models CEM365 and CEM 456

Each switch setting has a detent at LO and HI.
OFF
HI
HI
To use the Bridge elements, push down and turn the right rear knob clockwise to any setting between LO and HI. This knob now controls the operation of the right front, right rear and bridge elements together.
To use only the right rear element, push down and turn the knob counterclockwise to any setting
LO
LO
OFF
LO
HI
between LO and HI.
To use only the right front element, push down and turn the right front knob in either direction to any heat setting.
MED
Figure 5 - Bridge Control Knob

Temperature Limiters Each radiant heating element has its own sensor to protect the glass cooking sur-

face from extreme high temperatures. The limiters will operate automatically by cycling the element off regardless of the cook setting.
Although cycling is normal, any one of the following conditions can activate the limiter and cause it to cycle on and off more than usual:
The base of the pan is not making full contact with the heating surface (due to a warped or uneven base).
The pan is too small for the size of the element.
The pan has boiled dry.
The material or shape of the pan is slow to transfer the heat.

Retained Heat

CAUTION: The glass cooking surface retains heat and stays hot
after the element(s) have been turned off. The retained heat may be used to hold foods at serving temperatures for a short time.

Note for Owners of White Cooktops When an element is hot, there is a light green tint on the cooking surface. This is

normal and will disappear after several minutes as the surface cools down.

Getting the Most Out of Your Cooktop

Using Proper Cookware

Cookware Characteristics The choice of pans directly affects the cooking speed and uniformity. For best

results select pans with the following features:
Flat Bases
When a pan is hot, the base (pan bottom) should rest evenly on the surface with­out wobbling (rocking). Flat, medium-to-heavy-weight pans are best.
To test the flatness of your pans:
Turn the pan upside down on the countertop and place a ruler flat against the bot­tom of the pan. The bottom of the pan and the straight edge of the ruler should be flush against each other.
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Figure 6 - Testing for Flatness
Another simple test to determine even heat distribution across the cookware bot­tom is to place 1” (25.4 mm) of water in the pan. Bring the water to a boil and observe the location of the bubbles as the water starts to boil. Good, flat cookware will have an even distribution of bubbles over the bottom surface area.
Diameter
The base of the pan should cover or match the diameter of the element being used. Pans may overhang the element area by 1” (25.4 mm) all around.
Tight Fitting Lid
A lid shortens cooking time by holding the heat inside the pan.
Specialty Pans
Specialty pans, such as griddles, roasters, pressure cookers, woks, water bath canners and pressure canners must have the same features as described above. (Use only a flat-bottom wok.) Never place a support ring, such as a wok ring or trivet, on the cooking surface.
Figure 7 - Proper Cookware
CAUTION:
Foods packaged in aluminum foil should not be placed directly on the glass ceramic surface for cooking; aluminum foil can melt and cause permanent damage.
Plastic, paper and cloth can melt or burn when in contact with a hot surface. Do not let these items come in contact with the hot glass ceramic surface.
Do not allow pans to boil dry. This can permanently damage the pan, the ele­ment and the cooktop glass.

Cooking Chart All these settings are recommended without the element being preheated. Use

this chart as a guide. The Heat Settings recommended on this page are based on a 240 volt power source. If your cooktop is connected to 208 volts, the same heat
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settings apply but foods may take a little longer to finish cooking. A range of heat settings are listed because the actual setting depends on:

1. type and quality of pan

2. type, quantity and temperature of the food

3. element used

4. the cook’s preference.

Table 2: Cooking Chart - Heat Settings
Type of Food Heat Settings
Melting butter/chocolate LO
Delicate sauces Finishing rice Simmering sauces with butter and egg yolk
Bacon Cooking vegetables, fish, broths Eggs, fried or scrambled Finishing cereals, pasta Milk Pancakes Pudding Simmering meats Steaming vegetables, fish, broths Pan frying Spaghetti sauces Sauteed vegetables Stewing meat, soups
Braising meat Pan frying meat, fish, Stir frying Quickly brown or sear meats Hold rapid boil
Boiling water for vegetables, pasta, rice, etc. HI
LO TO MED
MED
MED TO HI

Care and Cleaning

Before Use Care Care is easy when preventative steps are taken. For example, apply a small

amount of Cooktop Cleaning Creme® (packaged with cooktop) on a daily basis. This provides a protective film that makes it easy to remove water spots or food spatters. The temperature of the cooking surface reduces the protective qualities of this cleaner. It must be reapplied before each use. Use a clean cloth and apply Cooktop Cleaning Creme® before each use to remove dust or metal marks that can occur on the counterlevel surface between uses.

Daily Cleaning Practices

Control Knobs Pull up to remove. Slip a towel under the knob, hold edge of towel together and

pull up. Wipe with hot, soapy cloth, rinse and dry. Do not soak!

Recommended Cleaners Cooktop Cleaning Crème® - (packaged with cooktop) – This removes soil

and provides a protective film that makes it easy to remove water spots or food spatters. The temperature of the cooking surface reduces the protective qualities of this cleaner. It must be reapplied before each use to prevent spat­ter and small food particles from baking on the surface. Use only a small
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amount; apply to a clean paper towel or cloth. Wipe on the surface and buff with a clean dry towel. Use on a DAILY basis.
BonAmi®: rinse and dry.
Soft Scrub® (without bleach): rinse and dry.
White Vinegar: rinse and dry.
Razor blade scraper (packaged with cooktop)
The recommended cleaners indicate types of cleaners and are not endorsements.

Avoid These Cleaners Glass cleaners which contain ammonia or chlorine bleach. These ingredients

may permanently etch or stain the cooktop.
Caustic oven cleaners such as Easy Off® may etch the cooktop surface.
Abrasive cleaners
Metal scouring pads and scrub sponges such as Scotch Brite® can scratch and / or leave metal marks.
Soap-filled scouring pads such as SOS® can scratch the surface.
Powder cleaners containing chlorine bleach can permanently stain cooktop.
Flammable cleaners such as lighter fluid or WD-40.

Daily Cleaning Techniques 1. Clean the surface when it is completely cool with the following exception:

remove Dry Sugar, Sugar Syrup, Tomato Products and Milk immediately with the razor blade scraper.
Figure 8 - Scraper
CAUTION: Do not use any kind of cleaner on the glass while the sur-
face is hot; use only the razor blade scraper. The resulting fumes can be hazardous to your health. Heating the cleaner can chemically attack and damage the surface.

2. Wipe off spatters with a clean, damp sponge or paper towel. Rinse and dry. Use white vinegar if smudge remains; rinse.

Figure 9 - Cleaning Creme
3. Apply a small amount of the Cooktop Cleaning Crème®. When dry, buff sur­face with a clean paper towel or cloth.
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Cleaning Guidelines

Table 3: Special Care Chart

Type of Soil Possible Solution
Dry sugar, sugar syrup, milk or tomato spills. Melted plastic film or foil. All these items REQUIRE IMMEDIATE REMOVAL.
Remove only face is hot using the razor blade scraper.
Be sure to use a new, sharp razor in your scraper.
Burned-on food soil, dark streaks, and specks Soften by laying a damp paper towel or sponge on top of soil
Greasy spatters Use a soapy sponge or cloth to remove grease; rinse thor-
Metal marks: Iridescent stain Pans with aluminum, copper or stainless steel bases may
Hard Water Spots
Hot cooking liquids dripped on surface
these types of spills while the sur-
Failure to remove these soils immediately can permanently dam­age the surface.
Remove pan and turn off the element.
Wearing an oven mitt, hold scraper at 30 not to gouge or scratch the glass. Push soil off of heated area.
After the surface has cooled, remove the residue and apply the Cooktop Cleaning Creme®.
for about 30 minutes.
Use a plastic scrubber and Cooktop Cleaning Creme® or use the razor blade scraper. Rinse and dry.
oughly and dry. Apply Cooktop Cleaning Creme®.
leave marks. Treat immediately, after surface has cooled, with the Cooktop Cleaning Creme. If this does not remove the metal marks, try a mild abrasive (Bon Ami®, Soft Scrub® with­out bleach) with a dampened paper towel. Rinse and reapply creme. Failure to remove metal marks before the next heating makes removal very difficult.
The minerals in some water can be transferred onto the sur­face and cause stains. Use undiluted white vinegar, rinse and dry. Recondition with Cooktop Cleaning Creme. Remove boilovers and stains, before using the cooktop again.
o
angle, using care
Surface scratches
Small scratches are to be expected on the glass surface, but do not affect cooking. In time, small scratches will become smoother and much less noticeable with daily use of the Cooktop Cleaning Creme.
Apply Cleaning Creme before using to remove sand-like grains and grit such as salt and seasoning.
Can be reduced by using pans with bases that are smooth, clean, and dry before use. Use recommended Cooktop Clean­ing Creme daily on the cooktop.
Be Careful: Diamond rings will scratch the surface.
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Service

Before Calling Service Before calling for service, check these suggestions to avoid unnecessary service

charges.

Table 4: Troubleshooting Chart

Question Suggested Solution
Element cycles on the highest setting This is normal. The temperature lim-
iter operates automatically to protect the glass ceramic surface from extreme high temperature damage.
Element cycles more than usual Pan base is warped and not mak-
ing full contact with the heating surface.
Base diameter of pan is too small for the size of the element.
Pan ingredients have boiled dry.
Material of pan is a poor heat con­ductor; heat transfers too slowly
A slight odor is noticeable when an element is turned on
Cooktop controls will not turn on Check the power source to see if
Replacement razor blades for the scraper
Cooking results are not what was expected
Green tint on white glass This is normal and will disappear
This is normal with new cooktops and will disappear after several uses
a fuse has blown or if the circuit breaker tripped.
Check power supply.
The scraper is packaged with sin­gle-edge, stainless steel blades. Use a standard single-edge blade for replacement.
The cooktop is not level.
Cooking pan does not fit the sur­face being used.
Cookware is not the type or size recommended.
as the surface cools down.

Data Plate For handy reference, the serial tag information has been affixed to the back cover.

How to Obtain Service For authorized service or parts information, call the number or write to the address

listed inside the back cover.
We want you to remain a satisfied customer. If a problem comes up that cannot be resolved to your satisfaction please let us know. Whether you write or call, please provide us with the Model Number, Serial Number and Date of Original Purchase or Installation.
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