Thermador C271, C302, C272, C301 User Manual

Care & Use Man ual

for

Thermador Built-In Ovens

Models

C302, C272
C301, C271

© 2001 BSH Home Appliances Corp.

A Special Message

to Our Customers

Thank you for buying a Thermador oven. We recommend
that you take the time to read this entire booklet before
using your new appliance.

We hope that the information in this manual will help you
easily operate and care for your oven for years of
satisfaction.

Please contact us if you have any questions or comments.
Phone us at 1-800-735-4328 or write to us at:

Customer Support Call Center
Thermador
5551 McFadden Avenue
Huntington Beach, CA 92649

Sincerely,

Thermador Test Kitchen Consumer Scientists

Table of Contents

C Oven Care and Use Manual

Important Safety Instructions. 2-3

General Appliance and

Oven Safety Features ...............................2

Oven Features...................................... 4-9

Features of Your Ov en.............................4

Oven Control Features ...........................5

UsingThe Control Panel.......................... 6

Child Lockout / Panel Lock ...................... 6

Sights & Sounds ......................................... 7

Voltage Connection.................................. 7

Oven Modes...............................................8

General Oven Tips....................................9

Oven Operations ........................ 10 - 27

Setting the Clock ....................................10

Setting the Lights.....................................10

Setting the Timer.....................................11

Bake............................................................12

Baking Chart ............................................13

Convection Mode Operation...............14

Convection Chart...................................15

Convection Bake Mode Operation.....16

Convection Bake Chart.........................17

Roast Mode Operation .........................18

Roasting Chart.........................................19

Convection Roast Mode

and Probe Operation.......................20

Convection Roast Chart.......................21

Broil and Convection Broil

Mode Operation...............................22

Broil Chart ...............................................23

Convection Broil Chart.........................23

Proof Mode Operation..........................24

Dehydrate Mode Operation ................25

Timed Oven Feature Operation .........26

Setting the Sabbath Mode .....................27

Care and Cleaning.................28-31

Self Cleaning The Oven..........................28

Self Clean Mode ......................................29

Oven Cleaning Chart.............................30

Oven Finishes/Cleaning Method..........31

Do-It-Yourself Maintenance ..32-34

Removing the Oven Door....................32

Replacing the Oven Light......................33

Changing to 24-Hour Clock.................33

Changing to Centigrade ........................34

Calibrating Oven Temperature.............34

Problem Solving....................35-36

Solving Baking Problems........................35

Solving Operational Problems .............36

Consumer Service .................... 36

How to Obtain Service .........................36

Thermador® Warranty...........................37

Service Data Record ..............................37

Page 1

Safety Precautions

C Oven Care and Use Manual

General Appliance and Oven

SAFETY PRECAUTIONS

Please read all instructions before using this appliance.

WARNING

!

▲

When properly cared for, your new Thermador
oven has been designed to be a safe, reliable appliance.

Read all instructions carefully before using this
oven. These precautions will reduce the risk of
burns, electric shock, fire, and injury to persons.
When using kitchen appliances, basic safety
precautions must be followed, including the
following:

• This appliance must be properly installed and
grounded by a qualified technician. Connect
only to properly grounded outlet. See
“Grounding Instructions” found in the Installation
Instructions.

• This appliance should be serviced only by qualified
service technician. Contact the nearest
authorized service center for examination,
repair or adjustment.

• Do not repair or replace any part of the oven
unless specifically recommended. Refer service
to an authorized servicer.

• Do not operate this appliance if it is not working
properly or if it has been damaged, until an
authorized servicer has examined it.

• Install or locate this appliance only in accordance
with the Installation Instructions.

• Use this oven only as intended by the
manufacturer. If you have any questions, contact
the manufacturer.

• Do not cover or block any openings on this
appliance.

• Use this appliance only for its intended use as
described in this manual. Do not use corrosive
chemicals, vapors, or nonfood products in this
appliance. This type of oven is specifically designed
to heat or cook. It is not designed for industrial
or laboratory use. The use of corrosive chemicals
in heating or cleaning will damage the appliance.

• In the event that personal clothing or hair catches
fire, DROP AND ROLL IMMEDIATELY to extinguish
flames.

• Do not allow children to use this appliance,
unless closely supervised by an adult. Children
and pets should not be left alone or unattended
in the area where the appliance is in use. Never
allow children to sit or stand on any part of the
oven.

• Do not store items of interest to children
above the oven. If children should climb onto
the appliance to reach these items, they could
be seriously injured.

To reduce the risk of fire in the oven cavity:

1. Do not store flammable materials in or near the
oven.

2. Do not use water on a grease fire. Smother fire
or use a dry chemical or foam-type extinguisher.

3. It is highly recommended that a fire extinguisher
be readily available and highly visible next to any
cooking appliance.

4. Do not overcook food. Carefully attend oven
if paper, plastic or other combustible materials
are placed inside the oven.

5. Do not use the cavity for storage purposes. Do
not leave paper products, cooking utensils or
food in the cavity when not being used.

6. If materials inside the oven should ignite, keep
oven door closed. Turn oven off and disconnect
the circuit at the circuit breaker box.

7. Do not block any vent openings.

8. Be sure the blower fan runs whenever the oven
is in operation. If the fan does not operate, do
not use the oven. Call an authorized service
center.

9. Never use the oven to warm or heat a room.
This can damage the oven parts.

10. For personal safety, wear proper clothing. Loose
fitting or garments with hanging sleeves should
never be worn while using this appliance.

Continued on next page

Page 2

C Oven Care and Use ManualSafety Precautions

IMPORTANT SAFETY INSTRUCTIONS

Please read all instructions before using this appliance.

SAFETY FOR THE OVEN

• Tie long hair so that it doesn't hang loose.

• Do not touch heating elements or interior surfaces
of oven.

• The heating elements may be hot even though they
are dark in color. Interior surfaces of an oven
become hot enough to cause burns.

• During and after use, do not touch or let clothing or
other flammable materials contact the heating
elements or the interior surfaces of the oven until
they have had sufficient time to cool.

• The trim on the top and sides of the oven door may
become hot enough to cause burns.

• Use care when opening the door. Open the door
slightly to let hot air or steam escape before removing
or replacing food.

• Do not heat unopened food containers. Build-up of
pressure may cause the container to burst and
result in injury.

SAFETY FOR THE SELF-CLEANING OVEN

• Confirm that the door locks and will not open once
START is touched and the door lock icon appears.
If door does not lock, touch OVEN OFF and do not
run Self Clean. Phone [phone] for service (see
Page 36 for obtaining service).

• Do not clean the door gasket. It is essential for a
good seal. Care should be taken not to rub, damage,
move or remove the door gasket.

• Do not use commercial oven cleaners or oven liner
protective coatings of any kind in or around any part
of the oven.

• Clean only oven parts listed in this manual.

• Before self-cleaning the oven, remove the broiler
pan, oven racks, other utensils and excess soft
spillage.

• Listen for fan. A fan noise should be heard sometimes
during the cleaning cycle. If no fan is heard, call for
service.

• Always place oven racks in desired location while
oven is cool. If a rack must be moved while oven is
hot, do not let potholder contact the hot heating
elements.

• Use only dry pot holders. Moist or damp pot
holders on hot surfaces may result in burns from
steam. Do not let pot holder touch hot eating
elements. Do not use a towel or other bulky cloth.

!

▲

WARNING

The California Safe Drinking Water and
Toxic Enforcement Act requires
businesses to warn customers of potential
exposure to substances which are known
by the State of California to cause cancer
or reproductive harm.

The elimination of soil during self­cleaning generates some by-products
which are on this list of substances.

To minimize exposure to these
substances, always operate this oven
according to the instructions in this
manual and provide good ventilation to
the room during and immediately after
self-cleaning the oven.

Page 3

Oven Features

C Oven Care and Use Manual

F eatur es of Your Oven

MODELS C301, C271

SINGLE OVENS

8

9

MODELS C302, C272

DOUBLE OVENS

10

11

12

13

7
6

14

20

5

15

16

4

17

3

2

18

19

1

23

# Item

1 Door Handle
2 Oven Door Gasket
3 Window
4 Bake Element, under oven floor
5 Removable Oven Racks
6 Rack Supports*
7 Broil Element
8 Glass Touch Control Panel
9 Clock/Time Display & Control Display

Model & Serial No. Location,

10
11 Oven Cooling Vents

*Rack support positions are numbered from the bottom rack
support(#1) to the top (#6). Cooking charts in this manual refer to
the recommended rack positions.

(look through slot)

21

22

# Item

12 Front Frame
13 Automatic Door Lock Latch
14 Halogen Oven Lamps (2)
15 Convection Fan and Cover
16 Side Trim
17 Door Hinge
18 Removable Door
19 Door Cooling Vents
20 Probe Receptacle
21 Vent Trim
22 Probe
23 Broiler Pan and Grid

Page 4

Oven Features

PROBE CONVECTION BAKE UPPER

1

SELF CLEAN BROIL ROAST UPPER

PROOF STOP COOK LOWER

DEHYDRATE TIME TIME OFF

2

Oven Control F eatur es

4

3

6

LOWER

OFF

5

12 3

45 6

78 9

START 0

7

C Oven Care and Use Manual

8

LIGHT PANEL LOCK CLOCK

TIMER 1 TIMER OFF TIMER 2

9

10

11

CONTROL MENU

1. Oven Mode Pads

• Probe – selects doneness temperatures.

• Convection – selects the Convection mode and

may be used in combination with Bak e, Roast or
Broil.

• Bake – selects the Bake mode.

• Roast – selects the Roast mode.

• Broil – selects the Broil mode.

• Proof/Dehydrate – touch once to select proof;

touch twice to select dehydrate.

• Self Clean – selects a Self-Clean mode.

2. Timed Cooking Pads

• Cook Time – selects the hours to cook.

• Stop Time – selects the time of day the oven is

to automatically turn off.

3. Oven Selector Pads

• Upper/Lower – (double oven models only).

touch once to select the upper oven; touch twice
to select the lower oven.

• Upper Off – turns the upper oven off.

• Lower Off – turns the low er oven off.

DISPLA Y WINDOWS

4. Clock

• Displays the time of day.

• Displays timer(s) countdown.

• Displays “Panel Lock” affirmation.

5. Oven

• Displays selected words, numbers and symbols.

NUMBER PADS

6. Number pads – 1 to 0 – selects a time of day,

temperatures, cook and stop time, or timer(s).

7. Start pad – touch this pad last to start cooking
modes or timing functions.

LIGHT, PANEL LOCK, CLOCK, and
TIMER(S) MENU

8. Light – turns oven lights on/off.

9. Panel Lock – locks the cooking modes in the off

position.

10. Clock – selects the time of day on the 12-hour
clock.

11. Timers

• Timer 1 – sets a kitchen timer.

• Timer 2 – sets a second kitchen timer.

• Timer Off – turns timer(s) off.

SPECIAL FEATURES

• Sabbath Mode Setting – complies with some

religious requirements.

• 12 or 24 hour clock choice – clock setting

options.

• Fahrenheit or Centigrade – temperature

setting options.

• Panel Lock / Child Lockout – Panel lock

prevents an y cooking mode from being set when
oven is not being used.

Page 5

C Oven Care and Use ManualOven Features

UsingThe Control Panel

The control panel contains a series of electronic touch pads that enable you to set the oven. As
you touch these pads, wor ds and numbers appear in the display windo ws. These word and number
displays ar e called “prompts” and show what has been selected and what m ust be done next.
only one mode or number pad at a time.

11

22

00

00

1

2:

0

2

0

11

22

00

00

Touch

1

PROBE CONVECTION BAKE UPPER

SELF CLEAN BROIL ROAST UPPER

PROOF STOP COOK LOWER

DEHYDRATE TIME TIME OFF

1. CONTROL MENU

1

These pads set the oven modes and select the ov en
to be used - in double oven models.

2. CLOCK / TIMER DISPLAY WINDOW

2

Clock and Timer settings are displa y ed in this win­dow . The Timer settings countdown in minutes and
seconds or in hours and minutes.

3. MODE DISPLAY WINDOW

3

The settings are shown in this window to verify
what has been selected.
selected (in double oven models), cooking or timed
mode, elements on in the oven, ov en temperature,
and the preheat function.

LOWER

OFF

The display shows the o ven

COOK TIME

CONVECTION

ROAST

11

1

11

4

::

00

00

:

0

0

::

00

00

325325

325

325325

o

3

4. NUMBER PADS and START

4

The number pads select temperatures and time
settings in seconds, minutes and hours. It is neces­sary to select the ST AR T pad to complete any mode
or timed entry.

5. CLOCK and TIMER MENU

5

These pads select the Clock and minute Timers
that operate independently of any oven mode.
These pads control the interior oven lights and
Panel Lock.

PANEL LOCK

6

The Panel Lock is selected to prevent the control
pads from being activated when the oven is not
being used. Touch and hold for 5 seconds to acti­vate; repeat to cancel.

12 3

45 6

78 9

START 0

/

Child Lockout

LIGHT PANEL LOCK CLOCK

TIMER 1 TIMER OFF TIMER 2

6

5

7

➥

C301U model control panel shown in 20º open position.

Page 6

TOUCH 'n' TILT PANEL

7

This panel is on single oven C301U model
only. It can be used in the tilt or flush-to-oven

position. Push in along the center, bottom of the
panel to release latch and raise panel upward. Push
again to release latch and lower the panel.

Single ov en models, C301U and C271U, will
have onl y one o ven displa yed on the contr ol
panel and menu. Instructions and illustra­tions for double oven models are used
throughout this manual.

C Oven Care and Use ManualOven Features

Interpreting the Control Panel: Sights & Sounds

The directions in the Care and Use Manual f or setting the ov en and its various modes are based on the
assumption that the panel displays and sounds will “lead” or help y ou set the controls easily . To aid in this
path the following descriptions provide a basis for interpreting what is seen and heard.

Flashing Symbols or Numbers

Signals an incomplete setting; calls for another step or
START to be touched.

I Beep

Signals the receipt of an entry.

2 Beeps

Signal an error in entry.

4 Chimes

Signal the end of a setting.

Probe Symbol

Displays the internal temperature of the meat rather
than the oven roasting temperature.
ture can be seen briefly by touching the cook mode
after touching START.

Oven tempera-

Lock Symbol

Displays during the Microwave, CookSmart, and Self
Clean modes whenever the door is locked. Door can
be opened when symbol no longer appears.

PAU

Displays when a Microwave or Cooksmart program is
paused or interrupted and door unlocks.

UPPER

LOWER

(Double oven models only) Selects the
active oven to be set by highlighting the

oven in the mode display window.

Default Settings

The cooking modes automatically select a suitable
temperature. These can be changed when a different
one is needed.

START

Touch to complete an entry and before entering an
additional one.

UPPER OFF and LOWER OFF

Touch to cancel a mode that has already been started
or completed.

COOK TIME

Sets the number of hours and minutes the oven will be
“on”. Unlike Timer 1 or 2, the oven turns “off ” auto­matically when the time elapses. This pad is used with
the automatic timed oven control.

Err

Displays if an invalid temperature or time is entered.

Pow er Failure

After the power returns to the o ven, the clock displays
the time when the power was lost or turned off.

120/208 Volt Connection

• Preheat the oven for all cooking modes.
Preheat time will be slightly longer.

• Preheat the broil element with the door open

for 3 to 4 minutes or until the top element is
red. Do not preheat with the broil pan in the
oven.

• The Self-Clean mode may need a longer clean

time than normal, depending on the amount
of soil.

F Number Codes

These codes are displa yed when there is a problem with
the signal sent to the electronic control boar d. See Solv­ing Operational Problems, Page 36.

Convection Fan

Operates during any convection mode. The fan turns
off if the door is opened.

Component Cooling Fan

Activates during any cooking or self-cleaning mode to
cool inner components and outer door surfaces. This
air is exhausted through the vent located below the
lower oven in double o ven models. It contin ues to run
until components have cooled sufficiently.

Page 7

Oven Features

C Oven Care and Use Manual

Heating Modes Availab le in Each Oven

The following illustrations give an overview of what happens in the oven with each mode setting. The arr ows repre­sent the location of the heat source during specific modes. The lower element is concealed under the oven floor.

BAKE or PROOF

Baking is cooking with heated air.
Both upper and lower elements are
used to heat the air and cycle to
maintain the temperature. Proofing,
while similar to bake, holds an opti­mum low temperature for yeast to
rise.

ROAST

Roast has more top heat than bak e.
This additional top heat is for con­ventional open roasting when drip­pings are desired or for co vered-dish
roasting.

CONVECTION or
DEHYDRATE

Convection is cooking with heat
from a third element concealed
behind the back wall of the oven. It
is used with a fan to speed up the
circulation of heated air throughout
the oven. Dehydrating is similar to
convection cooking and holds an
optimum low temperature while
circulating the heated air to remo ve
moisture slowly for food
preservation.

CONVECTION BAKE

Convection Bake has heat fr om the
upper and lower element with
circulation assisted by the con vection
fan. This mode is designed for breads
and pastries.

CONVECTION ROAST

Convection roasting combines the
heat from the lower concealed ele­ment with additional heat from the
convection element and fan and the
top element. The result is a crispier
exterior that seals in the interior
juices. It is perfect for roasting ten­der meats in an uncovered, lo w-sided
pan.

CONVECTION BROIL

Convection broiling combines the
intense heat from the upper element
with the circulation assisted by
convection fan. This air circulation
crisps the exterior surface and
retains inner moisture in meats

-1

more than 1

/2" thick.

BROIL

Broiling uses intense heat radiated
from the upper element to give ex­cellent top browning or searing.

Page 8

General Tips

C Oven Care and Use ManualOven Features

PREHEA TING THE OVEN*

• Preheat the oven when using the BAKE,
CONVECTION and ROAST modes.

• Preheat is not necessary for BROIL and
CONVECTION BROIL modes.

• Preheat is optional for CONVECTION ROAST.
Preheating is not recommended for
CONVECTION ROAST when using the PROBE.
A hot oven impairs connecting the meat probe
into the receptacle.

• Oven is not preheated for CONVECTION BAKE,
to take advantage of the lower heat yielding a
better crust on baked items.

• Place racks in the oven before preheating.

• During preheat, the selected cooking temperatur e
is displayed and alternates with a display of the
actual oven temperature.

• The oven chimes once when it is preheated and
the selected cooking temperature is displayed.

OPERATIONAL SUGGESTIONS

• Use the cooking charts as a guide.

• Do not set pans on the opened oven door.

• Use the interior oven light to view the food
through the oven door window rather than
opening the door frequently.

• Use TIMER 1 OR TIMER 2 to keep track of cooking
times.

UTENSILS

HIGH ALTITUDE BAKING

• When cooking at high altitude, recipes and cooking
times will vary from the standard. For accurate
information, write the Extension Service, Colorado
State University, Fort Collins, Colorado 80521.
There may be a cost for the bulletins.

/

CONDENSATION

• It is normal for a certain amount of moisture to
evaporate from the food during any cooking
process. The amount depends on the moisture
content of the food. The moistur e may condense
on any surface cooler than the inside of the oven,
such as the control panel.

• Your new Thermador
temperature sensor that accurately maintains the
temperature selected. Your previous oven may
have had a mechanical thermostat that drifted
gradually over time to a higher temperatur e. It is
common to experience an adjustment period
when cooking your favorite recipes in the new
oven.

OVEN RACKS

• Rack positions are numbered fr om the bottom rail
guide (#1) to the top (#6). Check the cooking
charts for the recommended position.

• To insert racks into the oven, hold the rack with
the back rail up and toward the back. Place the
safety hooks under the front of the rail guides.
Push the rack into the oven, lifting the rack stops
over the front of the rail guides. Slide the rack
into position.

TEMPERA TURE SENSOR

®

oven has an electronic

• Reduce oven temperature 25º when baking in glass.

• Use pans that give the desired browning. For tender,
golden brown crusts, use light nonstick/anodized
or shiny metal utensils.

• For brown, crisp crusts, use dark nonstick/anodized
or dark, dull metal utensils or glass bakeware.
Insulated baking pans may increase the length of
cooking time.

• Do not cook with the empty broiler pan in the
oven, as this could change cooking performance.
Store the broil pan outside of the oven.

• Tips for “Solving Baking Problems” are found on
Page 35.

• To remove racks or reposition racks in the oven,
pull the rack towards the front of the o ven. Lift up
the front of rack over the safety stops and pull
from the oven.

• Rack rail supports should not be removed from
the oven.

• CAUTION! Never use aluminum foil to co ver the
oven racks or to line the ov en. It can cause damage
to the oven can liner if heat is trapped under the
foil.

• When placing food on a rack, pull the rack out to
the stop position. The racks are designed to lock
when pulled forward.

Page 9

Oven Operations

C Oven Care and Use Manual

Setting the Clock

• Always set the clock immediately after installation
or after a power failure. Once power returns to
the oven, the clock displays the time of day when
power was turned off or lost.

To Set the CLOCK:

1. Select the CLOCK pad. Touch

CLOCK

2. Set the current time of day. Touch

(Example shows 8 o’clock set for 8
the time of day.) 0

0

3. Select START or CLOCK. Touch

START

• If 15 seconds elapse between touching the clock
pad or number pads, the mode is automatically can­celled. Set again.

• The time of day clock can be set when an auto­matic timed cooking mode is in operation.

You Will See

SET CLOCK

––:––

SET CLOCK

8:00

8:00

Setting the Lights

• Oven lights turn on automatically when the door is opened and off when closed.

• To set manually, always start by highlighting the oven, whether it is “active” or not.
(Touch the UPPER / LOWER pad to display the “active” oven; flashing outline is the active oven.)

• A single LIGHT pad activates the lights in either oven.

• The lights do not operate in the Self-Clean mode.

To manually control the interior oven lights if
either oven is in use:

1. Select the “active” oven by touching once or

twice to highlight oven display.

2. Touch LIGHT once to turn light on or off.

Touch

UPPER

LOWER

Touch

LIGHT

You Will See

OR

Page 10