Thecus N299 User Guide
Thecus N299
User’s Manual
Copyright and Trademark Notice
Thecus and other names of Thecus products are registered trademarks of Thecus
Technology Corp. Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation. Apple, iTunes and Apple OS X are registered
trademarks of Apple Computers, Inc. All other trademarks and brand names are
the property of their respective owners. Specifications are subject to change
without notice.
Copyright © 2007 Thecus Technology Corporation. All rights reserved.
About This Manual
All information in this manual has been carefu lly verified to ensure its correctn ess.
In case of an error, please provide us with your feedback. Thecus Technology
Corporation reserves the right to modify the contents of this manual without
notice.
Product name: Thecus N299
Manual Version: 1.1
Release Date: November 2007
Limited Warranty
Thecus Technology Corporation guarantees all components of Thecus N299 are
thoroughly tested before they leave the factory and should function normally
under general usage. In case of any system malfunctions, Thecus Technology
Corporation and its local representatives and dealers are responsible for repair
without cost to the customer if the product fails within the warranty period and
under normal usage. Thecus Technology Corporation is not responsible for any
damage or loss of data deemed to be caused by its products. It is highly
recommended that users conduct necessary back-up practices.
2
Safety Warnings
For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your N299.
Your N299 is a complicated electronic device. DO NOT attempt to repair it
under any circumstances. In the case of malfunction, turn off the power
immediately and have it repaired at a qualified service center. Contact
your vendor for details.
DO NOT allow anything to rest on the power cord and DO NOT place the
power cord in an area where it can be stepped on. Carefully place
connecting cables to avoid stepping or tripping on them.
Your N299 can operate normally under temperatures between 5°C and
40°C, with relative humidity of 0% – 80%. Using the N299 under extreme
environmental conditions could damage the unit.
Ensure that the N299 is provided with the correct supply voltage (AC 100V
~ 240V, 50/60 Hz)
damage the unit.
Do NOT expose the N299 to dampness, dust, or corrosive liquids.
Do NOT place the N299 on any uneven surfaces.
lace the N299 in direct sunlight or expose it to other heat
DO NOT p
sources.
299. Unplug the power
DO NOT use chemicals or aerosols to clean the N
cord and all connected cables before cleaning.
obstruct its ventilation slots to DO NOT place any objects on the N299 or
avoid overheating the unit.
Keep packaging out of the reach of children.
If disposing of the device, please follow your local regulations for the safe
disposal of electronic products to protect the environment.
. Plugging the N299 to an incorrect power source could
3
Table of Contents
Copyright and Trademark Notice ................................................... 2
About This Manual.........................................................................2
Limited Warranty........................................................................... 2
Safety Warnings ............................................................................ 3
Table of Contents ..........................................................................4
Chapter 1: Introduction.................................................................8
Overview...............................................................................................8
Product Highlights.................................................................................8
File Server...........................................................................................8
Media Server .......................................................................................8
FTP Server...........................................................................................8
iTunes® Server....................................................................................8
Photo Gallery.......................................................................................8
Backup Server .....................................................................................9
Download Manager ...............................................................................9
Printer Server ......................................................................................9
IP Cam Surveillence Server....................................................................9
Package Contents..................................................................................9
Front Panel..........................................................................................10
Rear Panel...........................................................................................11
Chapter 2: Getting Started........................................................... 12
Overview.............................................................................................12
Before You Begin.................................................................................12
Hard Disk Installation .........................................................................12
Cable Connections...............................................................................13
Installation Wizard..............................................................................13
First Time Setup ..................................................................................17
Step 1: Initial Login ............................................................................ 17
Step 2: System Check and Configuration ............................................... 17
Step 3: Configure Network Settings ...................................................... 17
Step 4: Select RAID Level....................................................................18
Step 5: Create Local Users and Groups.................................................. 18
Step 6: Create Folders and Set Up ACLs ................................................ 19
Step 7: Start Services.........................................................................19
Chapter 3: System Configuration................................................. 20
Overview.............................................................................................20
Web Administration Interface .............................................................20
Menu Bar .......................................................................................... 20
Language Selection .............................................................................21
Language Package Upload and Management........................................... 21
Status Menu ........................................................................................22
Product Information............................................................................22
System Status ...................................................................................22
System Information............................................................................ 23
Printer Status.....................................................................................23
Storage Management ..........................................................................24
Disk Information ................................................................................ 24
RAID Information ...............................................................................24
RAID Configuration.............................................................................25
RAID Level ............................................................................................... 25
Disk Settings ............................................................................................ 25
Creating a RAID ........................................................................................ 26
Deleting a RAID ........................................................................................ 26
4
Folder Management ............................................................................ 26
Adding Folders .......................................................................................... 27
Editing Folders.......................................................................................... 27
Deleting Folders........................................................................................ 27
Folder Access Control List (ACL) .................................................................. 28
Service Folders...................................................................................28
Network Management .........................................................................29
WAN Configuration ............................................................................. 29
LAN Configuration...............................................................................30
DDNS Configuration............................................................................ 30
WLAN Configuration............................................................................ 31
Web Services Configuration.................................................................. 32
Windows Network Configuration (SMB/CIFS) ..........................................32
Apple Network Setup .......................................................................... 33
NFS Setup......................................................................................... 33
User and Group Management ..............................................................34
Local User Configuration......................................................................34
Adding Users ............................................................................................ 34
Modifying Users......................................................................................... 35
Deleting Users .......................................................................................... 35
Local Groups Configuration .................................................................. 35
Adding Groups .......................................................................................... 36
Modifying Groups ...................................................................................... 36
Deleting Groups ........................................................................................36
System Management ...........................................................................37
System Notifications ........................................................................... 37
System Logs......................................................................................37
Time and Date Settings....................................................................... 38
System Configuration Backup and Restore .............................................38
Reset to Factory Default Settings.......................................................... 39
Upgrading System Firmware ................................................................39
Change Administrator Password............................................................40
Reboot and Shutdown System.............................................................. 40
Logout ..............................................................................................40
Chapter 4: Additional Feature Setup............................................ 41
Overview.............................................................................................41
FTP Server...........................................................................................41
iTunes® Server....................................................................................42
Media Server .......................................................................................42
Adding Media Share Folders .................................................................43
Connecting DMAs to the Media Server ................................................... 43
Download Manager..............................................................................44
Adding an HTTP Task ..........................................................................44
Adding an FTP Task ............................................................................ 46
Adding a BT Task................................................................................49
Deleting Tasks ...................................................................................52
Scheduling Downloads......................................................................... 52
Printer Server......................................................................................53
Windows XP SP2.................................................................................53
Windows Vista....................................................................................54
IP Cam Surveillance ............................................................................56
IP Cam Configuration.......................................................................... 57
Step 1: Connect the IP Cam to the N299 ...................................................... 57
Step 2: Designate a Capture Schedule.......................................................... 58
Step 3: Browse Captured Images................................................................. 60
Alternatively, you may also use the built-in web-based Photo
Gallery to view your pictures. For information on how to set up the
Photo Gallery, check here.
....................................錯誤! 尚未定義書籤。
5
Chapter 5: Using the N299 .......................................................... 61
Overview.............................................................................................61
Login Page...........................................................................................61
Using WebDisk ....................................................................................61
Using iTunes® Server..........................................................................62
Adding Music Files ..............................................................................62
Playing Music Files..............................................................................62
Using Photo Gallery.............................................................................63
Managing Albums and Photos...............................................................63
Creating Albums.................................................................................63
Password Protecting Albums.................................................................63
Uploading Pictures to Albums ............................................................... 64
Windows XP Publishing Wizard..............................................................64
EXIF Information................................................................................ 69
Slide Shows.......................................................................................69
File Backup..........................................................................................70
Nsync ............................................................................................... 70
Adding an Nsync Task................................................................................ 71
Modifiying an Nsync Task............................................................................ 71
Deleting an Nsync Task .............................................................................. 71
Setting Up an Nsync Target on an Nsync Device.............................................72
Setting Up an Nsync Target on Another Device .............................................. 72
Designating N299 as an Nsync Target........................................................... 72
Thecus Backup Utility..........................................................................73
Windows XP Data Backup ....................................................................74
Apple OS X Backup Utilities.................................................................. 75
One-Button USB Copy..........................................................................75
Chapter 6: Tips and Tricks........................................................... 76
Mapping a Client PC to the N299 .........................................................76
Windows ........................................................................................... 76
Apple OS X........................................................................................ 77
USB Storage Expansion .......................................................................78
Replacing Damaged Hard Drives .........................................................78
Hard Drive Damage ............................................................................78
Replacing a Hard Drive........................................................................ 79
RAID Auto-Rebuild.............................................................................. 79
Remote Administration........................................................................79
Part I - Setup a DynDNS Account..........................................................79
Part II - Enable DDNS on the Router ..................................................... 80
Part III - Setting up Virtual Servers (HTTPS) ..........................................80
Firewall Software Configuration..........................................................80
Chapter 7: Troubleshooting Guide ............................................... 81
N299 Won't Turn On............................................................................81
Resetting NAS IP Address and Admin Password..................................81
Forgot My Network IP Address............................................................81
Can't Access N299 from the LAN .........................................................81
Can't Map a Network Drive in Windows XP..........................................81
N299 Chassis Feels Hot .......................................................................82
Can’t Find Printer Server / Media Server / Download Manager...........82
Restoring Factory Defaults..................................................................82
Problems with Time and Date Settings................................................82
Simple Problem Diagnosis Procedure ..................................................83
Appendix A: Product Specifications ............................................. 84
Hardware Specifications......................................................................84
Software Specifications.......................................................................84
Appendix B: Customer Support.................................................... 86
Appendix C: RAID Basics ............................................................. 87
6
Overview.............................................................................................87
Benefits...............................................................................................87
Improved Performance........................................................................87
Data Security.....................................................................................87
RAID Levels.........................................................................................87
RAID 0..............................................................................................87
RAID 1..............................................................................................88
JBOD ................................................................................................88
Stripe Size...........................................................................................88
Disk Usage ..........................................................................................88
Appendix D: Licensing Information ............................................. 89
Overview.............................................................................................89
Source Code Availability......................................................................89
CGIC License Terms.............................................................................90
GNU General Public License.................................................................90
7
Chapter 1: Introduction
Overview
Thank you for choosing the Thecus N299 IP Storage Server. The Thecus N299 is
an easy-to-use storage server that allows a dedicated approach to storing and
distributing data on a network. Data reliability is ensured with RAID features that
provide data security and recovery. Two Gigabit Ethernet ports enhance network
efficiency, allowing the N299 to take over file management functions. The N299’s
user-friendly GUI supports multiple languages, and its built-in media server and
optional wireless connectivity via USB dongles allow users to share and enjoy
their digital media in virtually any room of th e house.
Product Highlights
File Server
First and foremost, the N299 allows you to store and share files over an IP
network. With a Network Attached Storage (NAS) device, you can centralize your
files and share them easily over your network. With the easy-to-use web-based
interface, users on your network can access these files in a snap.
To learn about the Web User Interface, go to Chapter 5: Using the N299 >
Web User Interface.
Media Server
The N299 can also act as a convenient media server, allowing you to enjoy and
share photos, music, and movies via the uPnP AV streaming protocol.
To set up the Media Server, refer to Chapter 4: Additional Feature Setup >
Media Server.
FTP Server
With the built-in FTP Server, friends, clients, and customers can upload and
download files to your N299 over the Internet with their favorite FTP programs.
You can create user accounts so that only authorized users have access.
To set up the FTP Server, refer to Chapter 4: Additional Feature Setup >
Server
.
FTP
iTunes® Server
Digital music is one of the hottest trends, and with the built-in iTunes® server,
you can share your digital music files with every iTunes-equipped PC on your
network. The iTunes Server is also incredibly easy to set up!
To set up the iTunes Server, refer to Chapter 4: Additional Feature Setup >
iTunes Server.
Photo Gallery
Got a lot of photos? Share them effortlessly with the N299’s built-in Photo Gallery.
Users can create albums and upload photos in a snap, and the N299 will even
auto-create thumbnails.
To find out how to share photos with the N299, refer to Chapter 5: Using the
N299 >
Using Photo Gallery.
8
Backup Server
Don’t leave precious data to chance. With advanced backup capabilities, you can
easily upload mission critical files to the N299, and even automate your backup
tasks for true peace-of-mind.
To find out how to backup your files with the N299, refer to Chapter 5: Using
the N299 >
File Backup.
Download Manager
Tired having downloads take up all of your bandwidth when you need it most?
With the N299’s Download Manager, you can let the N299 complete your BT,
HTTP, and FTP during off-peak hours. With the N299 lower power requirements,
you can even save money off your monthly power bill.
To set up the Download Station, refer to Chapter 4: Additional Feature Setup
Download Manager.
>
Printer Server
With the N299’s Printer Server, you can easily share an IPP printer with other PCs
connected to your network.
To set up the Printer Server, refer to Chapter 4: Additional Feature Setup >
Printer Server.
IP Cam Surveillence Server
Keep an eye on things with the built-in IP Cam Surveillence Server. Just plug in a
compatible webcam and the N299 can send snapshots to an account that you
specify. Best of all, your PC doesn’t even have to be turned on!
To set up the IP Cam Surveillence Server, refer to Chapter 4: Additional
Feature Setup >
IP Cam Surveillence.
Package Contents
Your N299 package should contain the following items:
• Thecus N299 NAS Device
• Accessory Pack:
o Power cord
o RJ-45 Ethernet ca
o hard disk screws
o hard disk tray sc
o Installation CD
o Quick Installation
o
Warranty card
Please check to see if your package is complete. If you find that some items are
missing, contact your dealer.
ble
rews
Guide
9
Front Panel
The N299’s front panel displays the unit’s array of status LEDs, and is also where
you’ll find the power button and USB port. See the table below for a detailed
explanation of each:
Item Description
Power LED
System Status LED
• Solid blue: N299 is powered on
• Blinking orange: system is starting up
• Blinking red: system error
• Off: system startup complete; system operating normally
HDD1 LED
• Solid blue: HDD 1 detected
• Blinking blue: Active HDD 1 data transfer
• Solid red : HDD 1 error detected
• Blinking red: HDD 1 capacity is nearly full (90% or more)
* If RAID is configured, capacity is based on the entire RAID
system.
HDD2 LED
• Solid blue: HDD 2 detected
• Blinking blue: Active HDD 2 data
• Solid red : HDD 2 error detected
• Blinking red: HDD 2 capacity is nearly full (90% or more)
is configured, capacity is based on the entire RAID
One-Button Copy
Push once to copy entire USB volume to the N299. A sho
beep will sound to acknowledge that files are now being
copied. Files are stored in a folder named by current
stamp: (YearMonthDayHHM
SB Device Connection
o
Blinking blue (5 seconds): USB device connected
successfully.
*For universal USB memory card readers, the USB
will blink blue when one or more card is mounted
successfully.
One-Button USB
Copy
WAN LED
LAN LED
USB LED
* If RAID
system.
•
• Solid green: network link
• Blinking green: network a
• Solid green: network link
• Blinking green: network activity
• U
transfer
rt
time
M)
ctivity
LED
10
on failure
SB Port
U
Power Button
o Blinking red (5 seconds): USB device connecti
• D
ata Transfer
o Blinking blue: Active data transfer
o Blinking red: U
SB device read/write error
• USB 2.0 port for USB storage expansion.
• Power on/off N299
Rear Panel
he rear panel of the N299 houses the USB and Ethernet connections, as well as
T
the po
Item Description
Power Connector
WAN Port
LAN Port
USB Ports
wer connector. See the table below for descriptions of each:
• ded power cord to this connector Connect the inclu
• WAN port for connecting to an Ethernet network through a
switch or r
outer
• LAN port for connecting to an Ethernet network through a switch
or router
• USB 2.0 ports for storage expansion
There are two USB ports at the back panel
NOTE
of N299, you can use either one, but not
two at the same time.
11
Chapter 2: Getting Started
Overview
Your N299 is designed for complete ease-of-use. To help you get started, the
following chapter will help you get your N299 up and running in no time. Please
read it carefully to prevent damaging your unit during installation.
Before You Begin
Before you begin, be sure to take the following precautions:
1. Read and understand the Safety Warnings outlined in the beginning of
the manual.
2. If possible, wear an anti-static wrist strap during installation to prevent
static discharge from damaging the sensitive electronic components on the
N299.
3. Be careful not to use magnetized screwdrivers around the N299’s
electronic components.
4. The N299 uses its chassis to dissipate heat. Please leave your N299 in a
well-ventilated area to prevent overheating.
Hard Disk Installation
The N299 supports standard 3.5” (SATA) hard disks. To install a hard disk into
the N299, follow the steps below:
1. Remove two screws located on the back of the unit using a Philips
screwdriver.
2. Unscrew four mounting screws.
3. Lift up the hard disk tray by pulling up the top panel of the N299.
4. Carefully insert a standard 3.5” SATA hard disk into the tray, and secure
the hard disk with screws from the included accessory pack.
5. If you are installing two hard disks, please insert the second hard disk at
the bottom of the tray and secure it with screws from the included
accessory pack.
6. Carefully lower the hard disk tray back into the N299.
7. After making sure the tray is in place and the connectors are aligned,
secure the hard disk tray with screws.
NOTE
If your hard disk was previously part of a RAID 1 array, it will automatically rebuild.
If you replace all the drives with higher capacity drives, you need to go to the
Administrator login and format the drives.
12
Cable Connections
Make the following connections on the Thecus N299 and then power up the unit:
1. Connect an Ethernet cable from your network to the WAN port on the
back panel of the N299.
2. Connect the provided power cord into the universal power socket on the
back panel. Plug the other end of the cord into a surge protected socket.
3. Press the power button on the front panel to power on the N299.
4. Make sure system is running properly by checking all front panel LEDs for
any error indications.
Installation Wizard
The handy Thecus Setup Wizard makes configuring N299 a snap. To configure the
N299 using the Setup Wizard, perform the following steps:
1. Insert the installation CD into your CD-ROM drive (the host PC must be
connected to the network).
2. The Setup Wizard should launch automatically. If not, please browse your
CD-ROM drive and double click on Setup.exe.
3. Complete the Setup Wizard
NOTE
a. Device Discovery
The Setup Wizard will start and automatically detect all Thecus Storage
devices on your network.
For MAC OS X users, double click on Thecus Setup Wizard 1.1.6.dmg
13
b. Login
Login into N299 with administrator’s account and password.
c. Network Setting
Name your N299 system and configure the network IP address. You
can choose either fixed IP or DHCP.
14
d. Change Ad min Pass word
e. Start Browser
Access the current N299 administrator Web User Interface pressing the
“Start Browser” button.
15
f. RAID and FW installation
Please config the RAID first then carry on with FW installation to
complete setup procedure.
NOTE
The Thecus Setup Wizard is designed for installation on systems running Windows
XP/2000 or Mac OSX or later. Users with other operating systems will need to install
the Thecus Setup Wizard on a host machine with one of these operating systems
before using the unit.
16
First Time Setup
Once the hardware is installed, physically connected to your network, and
powered on, you can now configure the Thecus N299 so that it is accessible to
your network users. Follow the steps below for init ial software setup.
Step 1: Initial Login
Make sure your network is connected to the Internet and access the N299 Login
webpage:
1. Type in the default IP address http://192.168.1.100 in your browser’s
address line. If you have changed the N299’s IP address, type this in
instead.
2. The Login screen appears.
3. To gain initial access to the system type in the factory default
4. Press Login.
5. The About screen from the Status menu appears showing product
NOTE
administrator user name and password, which are as follows:
User Name: admin
Password: admin
information.
To access any IP address, your computer must be configured with the correct IP
settings. The IP address should be 192.168.1.x, where x is a number between 1 and
254.
Step 2: System Check and Configuration
Once logged in, you are greeted with the Web Administratio n Interface, where
you can check the N299’s status, as well as configu r e its operating parameters.
1. In the Status menu, choose the System item to go to the System
Status screen. Check that the basic system information such as CPU
loading and Fan RPM are all OK.
2. In the Status menu, choose the Info item to go to the System
Information screen. Change the System Description to describe your
system and press Apply. This information appears on the Login page.
3. In the System menu, choose the Administrator Password item. The
screen that appears lets you change the administrator password for the
system. Press Apply to confirm your settings.
4. In the System menu, choose the Time item and the Time screen appears.
Set the date, time and time zone and press Apply.
Step 3: Configure Network Settings
After setting the N299’s basic configuration options, the next step is to configure
its network settings.
1. In the Network menu, choose the WAN item and the Network
Configuration screen appears.
17
2. Set host name and specify the domain name.
3. Enable DHCP for setting the IP automatically or Disable DHCP to enter
your own IP settings.
4. Repeat steps 2 and 3 for the LAN item under the Network menu to
configure the LAN port.
5. In the Network menu, choose the Service item and the Service
Support screen appears.
6. Enable or Disable each protocol according to your requirements. Press
Apply to confirm the setting.
NOTE
• For normal usage, enabling all protocols is recommended.
• For added security, disable WebDisk support and enable Secure WebDisk
support.
• If DHCP is enabled in the Network Settings screen, UPnP is automatically
enabled.
For details on configuring your network settings, refer to Chapter 3: System
Management >
Network Management.
Step 4: Select RAID Level
Once the network is configured, you should then select the appropriate RAID level
and build your RAID array.
1. From the Storage menu choose RAID item and the RAID Information
screen appears. Press the Config button and the RAID Configuration
screen appears.
2. Select your desired RAID mode.
NOTE
3. Check the hard disks you wish to create a RAID on. Specify a stripe size—
64K is a normal setting.
4. Press the Create button to build the RAID storage volume. Conf iguring
RAID is usually only required for initial setup.
NOTE
If security is your primary concern, for 2 disks, choose RAID 1. If capacity is your
primary concern, choose JBOD or RAID 0. See Appendix C for more information.
Building a RAID storage space may take time, depending on the size of hard drives
and RAID mode.
Step 5: Create Local Users and Groups
After your RAID is built, you can begin to create local users and grou ps for the
N299.
1. From the Accounts menu, choose Users item and the Local User
Configuration screen appears. Click Add to add a new user.
2. Enter a name and password for each user in the Name and Password
boxes and re-enter the password in the Confirm Password box.
18
3. Press the Apply button for each user and they will be added to the user
list.
4. From the Accounts menu, choose Groups item and the Local Group
Configuration screen appears. Click Add to add a new group.
5. Enter a group name in the Group Name box and click Apply to add the
group to the group list.
For more on managing users, go to Chapter 3: System Management >
and Group Management
.
User
Step 6: Create Folders and Set Up ACLs
Once users are introduced into your network, you can begin to create various
folders on the N299 and control user access to each using Folder Access Control
Lists.
1. From the Storage menu, choose the Folder item and the Folder screen
appears. Press the Add button and the Add Folder screen appears.
2. Enter the name and description of the folder and choose whether it is
browseable. Press Apply to create the folder.
3. On the Folder screen press ACL (Access Control List) to configure which
users have access to this folder.
4. On this screen, configure access to this folder for users and groups. Select
a user or a group from the left hand column and then choose Deny
Access, Read Only, or Writable to configure their access level. Press
Apply to confirm settings.
NOTE
For more information on managing folders, see Chapter 3: System
Management > Storage Management >
To find out about configuring Folder Access Control Lists, see Chapter 3: System
Management > Storage Management > Folder Management >
Access Control List (ACL)
You must set the ACL for each folder for access by specific users and groups;
otherwise the folder is inaccessible to all users and groups.
Folder Management.
Folder
.
Step 7: Start Services
Finally, you can start to setup the different services of the N299 for the users on
your network. You can find out more about each of these services by clicking
below:
Windows Networking Media Server
Apple File Protocol (AFP) Download Manager
FTP Server Printer Server
iTunes® Server IP Cam Surveillance Server
Photo Gallery
19
Chapter 3: System Configuration
Overview
The N299 provides an easily accessible web management interface. With it, you
can configure and monitor the N299 anywhere on the network.
Web Administration Interface
Make sure your network is connected to the Internet. To access the N299 Login
Page:
1. Type the N299’s IP address into your browser. (Default IP address is
http://192.168.1.100)
NOTE
Your computer’s network IP address must be on the same subnet as the N299. If
the N299 has default IP address of 192.168.1.100, your managing PC IP address
must be 192.168.1.x, where x is a number between 1 and 254, but not 100.
2. Login to the system using the administrator user name and password. The
factory defaults are:
User Name: admin
Password: admin
If you changed your password in the setup wizard, use the new password.
Once you are logged in as an administrator, you will see the Web
Administration Interface. From here, you can configure and monitor virtually
every aspect of the N299 from anywhere on the network.
Menu Bar
The Menu Bar is where you will find all of the information screens and system
settings of the N299. The various settings are placed in the following groups on
the menu bar:
Menu Bar
Item Description
Status Current system status of the N299.
Storage Information and settings for storage devices installed into the
N299.
Network Information and settings for network connections and services,
as well as various services of the N299.
Accounts Allows configuration of users and groups.
System Various N299 system settings and information.
Language Choose your preferred language here.
20
Clicking on any of these items will display the dropdown menu selections f or each
group.
In the following sections, you will fin d detailed explanations of each function, and
how to configure your N299.
Language Selection
The N299 supports multiple languages. On the menu bar, click Language and
the Change Language screen appears. This screen allows you to select
preferred language for the N299. The N299’s interface supports the following
languages:
• English
• Simplified Chinese
• Traditional Chinese
• German
• French
• Italian
• Japanese
• Korean
• Spanish
Press Apply to confirm your
selection.
Language Package Upload and Management
You can also upload additional language packs as they become available. To do
this, press Upload and the Language Package Upload/Management and
User Upload Language Package List screens appear.
To upload a language package, click Browse and browse for the language
package location. Select the language package file and click Open. Then, click
Apply to upload the language package to the N299. Once uploaded, the language
package will appear in the User Upload Language Package List.
User Upload Language Package List
Item Description
Product Name of language package.
Version Language package version number.
Description Language package description.
Remove Package Click Remove to remove the selected language package.
21
Status Menu
The Status Menu on the menu bar allows you to see various aspects of the N299.
From here, you can discover the status of the N299, and even find out other
details like firmware version and up time.
Product Information
Once you login, you will first see the
basic Product Information screen
providing Manufacturer, Product
No., Firmware Version, and Up
Time information.
To access this screen again, navigate
to Status > About.
System Status
From the Status menu, choose the
System item, and the System
Status screen appears. This screen
provides basic system status
information.
System Status
Item Description
CPU Loading (%) Displays current CPU workload of the N299.
Fan RPM Displays current RPM of the internal fan.
Fan Speed Control You may select a desired fan speed from here. Normal and
High fan speeds are available. Click Apply to save your
changes.
Up Time Shows how long the system has been running.
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System Information
From Status menu, choose the Info
item, and the System Information
screen appears. You can change the
system information that appears on
uPnP devices screens (i.e. Network
Neighborhood) on Windows-based
systems by entering the new
information here and pressing Apply
to confirm.
System Information
Item Description
System Description Shows the system description that would also appear on the
Login page.
Printer Status
NOTE
From the Status menu, choose the Printer item, and the Printer Information
screen appears. The Printer Information screen provides the following information
about the USB printer connected to the USB port.
Printer Information
Item Description
Manufacturer Displays the name of the USB printer manufacturer.
Model Displays the model of the USB printer.
Status Displays the status of the USB printer.
Printer Queue Click to remove all documents from printer queue
If a corrupt print job is sent to a printer, printing may suddenly f a il. If your print
jobs seem to be locked up, pressing the Remove All Documents button to clear
the print queue may resolve the issue.
For information on how to set up the Printer Server, refer to Chapter 4:
Additional Feature Setup >
In order to use the Printer Server, you must first install the Printer Server module
located on the installation CD. Once installed, the Printer Status option will appear
on the Main Menu. See Chapter 4: Additional Feature Setup > Print Server for more
details.
Printer Server.
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Storage Management
The Storage Menu displays the status of storage devices installed or connected
to the N299, including disk and RAID information.
Disk Information
From the Storage menu, choose the
Disks item and the Disk
Information screen appears. From
here, you can see various items
about installed SATA hard disks.
Blank lines indicate that a SATA hard
disk is not currently installed in th at
particular disk slot.
SATA Information
Item Description
Disk Slot Indicates disk location.
Capacity (MB) Shows the SATA hard disk capacity.
Model Displays the SATA hard disk model name.
Firmware Shows the SATA hard disk firmware version.
Status Indicates the status of the disk. Can read OK, Warning, or Failed.
Total Shows the total SATA hard disk capacity.
File System Check Click Apply to run a file system check on installed hard disks.
NOTE
Some services will scan the content directories, and this will keep the hard disk
drive from spinning down.
RAID Information
From the Storage menu, choose the
RAID item and the RAID
Information screen appears.
RAID Information
Item Description
RAID Level Shows the current RAID configuration.
Total Capacity Shows total capacity of the RAID configuration.
Status Indicates status of the RAID. Can read either Healthy or Failed.
Used Percentage Displays percentage of used RAID capacity.
Stripe Size Shows the current disk stripe size.
Remaining Time Indicates time remaining until the RAID is finished building.
To configure your RAID settings, press the Config button to go to the RAID
Configuration screen.
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RAID Configuration
On the RAID Information screen,
press the Config button to go to the
RAID Configuration screen. In
addition to RAID disk information and
status, this screen lets you make
RAID configuration settings.
For more information on RAID, see
Appendix C: RAID Basics.
RAID Level
You can set the storage volume as either None, JBOD, RAID 0, or RAID 1.
RAID configuration is usually required only when y ou first set up the device. A
brief description of each RAID setting follows:
RAID Levels
Level Description
None There is no existing storage volume.
JBOD The storage volume is a single HDD with no RAID support. JBOD
requires a minimum of 1 disk.
RAID 0 Provides data striping but no redundancy. Improves
performance but not data safety. RAID 0 requires a minimum of
2 disks.
RAID 1 Offers disk mirroring. Provides twice the read rate of single
disks, but same write rate. RAID 1 requires a minimum of 2
disks.
WARNING
If the administrator improperly removes a hard disk that should not be removed
when RAID status is degraded, all data will be lost.
Disk Settings
Using Disk Settings, you can select stripe size, choose which disks are RAID
disks.
Disk Settings
Item Description
RAID Check the boxes of the hard drives you wish to add to the
storage volume.
Stripe Size This sets the stripe size to maximize performance of sequential
files in a storage volume. Keep the 64K setting unless you
require a special file storage layout in the storage volume. A
larger stripe size is better for large files.
Create RAID Press this button to configure a file system and create the RAID
storage volume.
Remove Click to remove the RAID volume. All user data, snapshot, and
Target USB data will be removed.
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Creating a RAID
To create a RAID volume, follow the steps below:
1. On the RAID Configuration screen, set the RAID storage space as JBOD,
RAID 0, or RAID 1 — see
description of each.
2. Tick the checkboxes of the hard disks you wish to use to create a RAID.
3. Specify a stripe size — 64K is the default setting.
4. Press Create to build the RAID storage volume.
Appendix C: RAID Basics for a detailed
NOTE
Building a RAID storage space may take time, depending on the size of hard drives
and RAID mode.
WARNING
Creating RAID destroys all data in the current RAID. The data is unrecoverable.
Deleting a RAID
To delete a RAID volume, follow the steps below:
1. On the RAID Configuration screen, click Remove.
2. The system automatically removes the RAID volume and you can create a
new RAID.
WARNING
Removing RAID destroys all data in the current RAID. The data is unrecoverable.
Folder Management
From the Storage menu, choose
Folder, and the Folder screen
appears. This screen allows you to
create and configure folders on the
N299 volume.
Folder
Item Description
Folder name Displays the name of the folder.
Description Provides a description of the folder.
NFS Press NFS to setup access privilege.
ACL Press ACL (Access Control List) to configure which users have
access to this folder.
Edit Press Edit to enter the Edit screen and modify the folder’s
name and description.
Del Press Del to delete the folder. A screen appears asking to
confirm the deletion.
Remove Press Remove to delete folder.
Add Press Add to enter the Add Folder screen.
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Adding Folders
On the Folder screen, press the Add
button and the Add Folder screen
appears. This screen allows you to
add a folder. After entering the
information, press Apply to create
new folder. Press Back to return to
the Folder screen.
Add Folder
Item Description
Folder Name Enter the name of the folder.
Description Provide a description the folder.
Browseable Enable users to browse the folder content.
Public Admit or deny public access to this folder.
Web Access Admin or deny access through web disk.
Apply Press Apply to create the folder.
Reset Press Reset to clear entered data.
NOTE
Folder names are limited to 60 characters. Systems running Windows 98 or earlier
may not support file names longer than 15 characters.
Editing Folders
On the Folder screen, press the Edit
button and the Edit Folder screen
appears. This screen allows you to
change folder information. After
entering the information, press
Apply to apply the changes. Press
Back to return to the Folder screen.
Edit Folder
Item Description
Description Provide a description the folder.
Browseable Enable users to browse the folder content.
Public Admit or deny public access to this folder.
Web Access Admin or deny access through web disk.
Apply Press Apply to save your changes.
Cancel Press Cancel to disregard entered data
Back Press Back to return to upper page.
Deleting Folders
To delete a folder, press the Del button from the specified folder row. The system
will confirm folder deletion. Press OK to delete the folder permanently or Cancel
to go back to the folder list.
WARNING
All the data stored in the folder will be deleted once the folder is deleted. The data
will not be recoverable.
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Folder Access Control List (ACL)
On the Folder screen, press the ACL
button, and the Folder Access
Control List (Folder ACL) screen
appears. This screen allows you to
configure access to the specific folder
for users and groups. Use the Read
only, Writable, Deny access, or
Unset radio buttons to configure
access levels for listed users and
groups. Press the Apply button to
confirm your settings.
Folder ACL
Item Description
Folder Current folder name
Recursive Check this box if you want your settings to also apply for all
subfolders in current folder.
Local Groups/Local
Users
Read Only Provides Read Only access to users or groups.
Writable Provides Write access to users or groups.
Deny Denies access to users or groups.
Unset Resets current user’s/group’s access privilages.
Apply Click Apply to save your changes.
Cancel Click Cancel to exit without saving changes.
Back Click Back to return to the Folder screen.
Names of local groups and local users. Local groups are
displayed in red, while local users are displayed in green.
Service Folders
The N299 automatically creates
folders for its built-in applications.
To manage these service folders,
select Service Folder from the
Storage menu. Press NFS to setup
access privilege. Press Edit to edit
these folders. Press ACL to control
access to these folders via the
Access Control List.
Service Folders
Folder Name Description
Photos Default directory for your photos.
Video Default directory for your video files.
Music Music for the iTunes Server is located here. The iTunes server will
share the music located in this directory.
USBCopy Contents copied from the One-Touch USB Copy function are stored
here.
USBHDD Contents copied from USB hard disks are stored here.
IPCam Stored still frames from the Simple Surveillance Server are stored
here.
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Network Management
Use the Network menu to make
network configuration settings as
well as service support settings.
WAN Configuration
From the Network menu, choose
WAN, and the WAN Configuration
screen appears. This screen displays
the network parameters of the WAN
connection. You may change any of
these items and press Apply to
confirm your settings. You can see a
description of each item in the
following table:
WAN Configuration
Item Description
Host name Host name that identifies the N299 on the network.
Domain name Specifies the domain name of the N299.
MAC Address Display the WAN port MAC address.
Jumbo Frame Support Enable or disable Jumbo Frame Support of the WAN interface on
your N299.
Connection Type The WAN IP can be set to a Static IP, Dynamic IP, or PPPoE.
Static: Administrator has to enter IP, Netmask, Gateway, DNS
Server fields.
Dynamic: If there is already a DHCP server on your network,
you can let the DHCP server assign an IP address to your N299.
NOTE: If this is set to Dynamic, but a DHCP server is not
detected on the WAN network, the IP address of the N299 will
reset to the default setting of 192.168.1.100.
PPPoE: The N299 can also support a direct connection to an
ASDL modem through PPPoE. Once selected, you will need to
enter a User Name and Password.
User Name Enter your user name for PPPoE connection. (PPPoE only)
Password Enter your password for PPPoE connection. (PPPoE only)
IP IP address of the WAN interface.
Netmask
DNS Server Domain Name Service (DNS) server IP address.
IP Sharing Mode When enabled, traffic on the LAN will be directed to the WAN.
PPPoE Connect Connect or disconnect from a PPPoE connection. (PPPoE only)
NOTE
WARNING
Network mask, which is generally: 255.255.255.0
Default is Disabled.
• Only use Jumbo Frame settings when operati ng in a Gigabit environment where
all other clients have Jumbo Frame Setting enabled.
• Enabling DHCP automatically turns on UPnP — See the Service Support
Screen.
• If you are only using the WAN port, we suggest that you disable IP Sharing
Mode. This will result in higher throughput.
• A correct DNS setting is vital to networks services, such as SMTP and NTP.
Most Fast Ethernet (10/100) Switches/Routers do not support Jumbo Frame and
you will not be able to connect to your N299 after Jumbo Frame is turned on. If this
happens, turn off the N299. Then, power on t he N299 and immediately press and
hold the Reset button on the front of the unit for 10 seconds. This will reset your
network settings, password, and turn off Jumbo Frame Support.
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