USA: 1-800-395-8325 www.t-falusa.com
CANADA : 1-800-418-3325 www.t-fal.ca
0828 074
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1 - Important safeguards 4
2 - General Information 6
3 - Product description 7
4 - Before use 7
5 - Using the BeerTender
®
8
6 - Troubleshooting 13
7 - Disposal 16
8 - Consumer service 16
9 - Limited warranty 17
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1 - IMPORTANT
SAFEGUARDS
When using electrical appliances, basic safety
precautions should always be followed to reduce the
risk of fire, electric shock, and/or injury to persons
including the following :
1. Read all instructions.
2. To protect against fire, electric shock and injury
to persons, do not place cord, plugs or
appliance in water or other liquid.
3. Close supervision is necessary when any
appliance is used near children. Keep appliance
out of reach of children. Product not intended
for use by children.
4. Unplug from outlet when not in use and before
cleaning. Allow to cool before putting on or
taking off parts, and before cleaning the rest
of the appliance.
5. Do not operate any appliance with a damaged
cord or plug or after the appliance malfunctions,
or has been damaged in any manner. Return
appliance to your nearest authorized T-fal
Service Center for examination, repair or
adjustment (see Limited Warranty).
6. The use of an accessory not evaluated for use
with this appliance by T-fal may result in fire,
electric shock or injury to persons.
7. Do not use outdoors.
8. Do not let cord hang over edge of table or
counter, or touch hot surfaces.
9. Do not place on or near a hot gas or electric
burner, or in a heated oven.
10. To disconnect, turn the control to «off» then
remove plug from wall outlet.
11. Do not use appliance for other than intended
use.
12. Appliance for household indoor use only.
13. Do not
immerse in water.
SAVE THESE INSTRUCTIONS
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CAUTION
This appliance is for household use only. Any
servicing other than cleaning and user maintenance
should be performed by an authorized service
representative.
• To reduce the risk of fire or electric shock, do not
remove the base. No user serviceable parts
inside. Repair should be done by authorized
service personnel only.
• Check voltage to be sure that the voltage
indicated on the name plate is compatible with
your voltage.
• Never clean with scouring powders or harsh
chemicals.
• Never make technical changes or use the
appliance in any manner other than as directed.
SHORT CORD
INSTRUCTIONS
A. We do not recommend using an extension cord
with this device.
B. If an extension cord is absolutely necessary :
1 - The marked electrical rating of the
extension cord should be at least as great as
the electrical rating of the appliance.
2 - To reduce the risk of injury, do not drape
cord over the counter top or table top where
it can be pulled on by children or tripped
over unintentionally.
3 - The extension cord should be at least 18 AWG.
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4 - The extension cord should be in grounding
type 3-wire cord
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2 General information
The BeerTender®is designed to dispense chilled beer in
a domestic setting. Only a Heineken
®
DraughtKegTMand
Heineken Premium Light®DraughtKegTMcan be used
with the BeerTender. You should not use any other
commercially available beer containers or kegs. Do not
introduce any materials other than the DraughtKeg inside
the appliance.
BeerTender is designed for use by responsible adults of
legal drinking age.
Guidelines for reading these instructions
* The warning triangle indicates instructions that are
important for the user’s safety.
* Please adhere strictly to these directions to ensure
proper use and avoid serious injury!
*This symbol highlights information that is especially
important for making the best use of the machine.
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3 Product description
BeerTender®components
1. BeerTender at home draughting system
2. Refrigerating chamber
3. Lid
4. Lid opening handle
5. Control panel
6. Tap cover
7. Dispensing spout
8. Beer tap handle
9. Drip grate
10. Drip tray
11. Main power switch
12. Power cord with plug
Other Components
13. 5 Liter DraughtKeg
TM
(not included)
14. Replaceable Draught Beer tube
(Should be changed with each new DraughtKeg)
(5 included with purchase)
4 Before use
Child Safety Lock
* Make sure that children can not play with the
appliance.
* Do not leave the materials used to pack the appliance
within children’s reach.
* To prevent children from using the appliance, you can
remove the tap handle. To remove the handle, make
sure that it is in an upright position and pull upward.
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Fire prevention
In the event of a fire, use carbon dioxide (CO2)
extinguishers.
Do not use water or powder extinguishers.
Setup and Maintenance
* Install the BeerTender® in an upright position in a safe
place.
* To ensure that the BeerTender works correctly and
efficiently, the following is strongly advised:
* Place it on a perfectly level and stable surface.
* Choose a clean, well-lit area with an easily accessible
electric socket.
* Keep the appliance at a minimum distance (4 inches)
from the stove as shown in the diagram.
* Keep the appliance at a minimum distance
(2 ½ inches) from the walls.
* Store the DraughtKeg
TM
at room temperature or in the
refrigerator.
* Make sure the BeerTender is not exposed to direct
sunlight.
* Do not use the BeerTender outdoors.
* Do not place the BeerTender on very hot surfaces or
near open flames, as these may melt or damage the
casing.
* Your BeerTender uses a technology that delivers
ultimate cooling results when the ambient temperature
is between 54°F and 86°F. At colder temperatures, the
appliance cooling system could be damaged. At warmer
temperatures, the cooling system will not be able to
reach the pre-programmed temperature.
Warning! To avoid overheating, always keep the
BeerTender appliance out of direct sunlight. To obtain
good cooling performance, never install your machine in
a room with an ambient temperature above 86°F.
5 Using the BeerTender System
* Always hold the appliance by the bottom edge when
lifting.
* To obtain draught beer of optimal quality you should
keep two basic factors in mind, the temperature of the
beer and hygienic conditions. Follow these few simple
steps for the ideal use of BeerTender.
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A new draught beer tube should be used with
each DraughtKeg
TM
A bag of 5 tubes is included with the BeerTender®
appliance. To order additional beer tubes, please
contact www.beertender.com or call 1-888-
HEINEKEN.
Chilling the DraughtKeg
1. Before pouring a draught beer, it is very important that
the Heineken
®
and Heineken Premium Light
®
DraughtKeg reach the correct temperature.
2. Ensure DraughtKeg is sufficiently chilled before
pouring a draught beer. Insufficiently chilled
DraughtKegs will produce too much foam. It is ideal to
purchase the DraughtKeg pre-chilled or pre-chill over
night before intended use. If the DraughtKeg needs
additional chilling, there are 2 recommended options:
a. Inside the BeerTender– Depending on the
temperature of the DraughtKeg, it will take up
to 18 hours to chill to the ideal serving
temperature.
b. In a refrigerator – Depending on the
temperature of your refrigerator, it will take up to
12 hours to chill to the ideal serving temperature.
Tip: We recommend that you always keep an extra
DraughtKeg in your refrigerator to always have a chilled
keg available.
Preparing the BeerTender
IMPORTANT: It is important that the BeerTender power
switch is turned on before inserting the DraughtKeg.
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* After setting up the BeerTender® and before use, it is
vital to clean the detachable pour spout – this is the
only part of the appliance that will come into contact
with the beer. The spout should be rinsed by hand.
After cleaning, screw back into place.
* Before inserting the DraughtKeg
TM
into the
BeerTender, simply snap the patented disposable
draught beer tube (5 tubes included) onto the
DraughtKeg.
* Open the BeerTender cover by pressing in the release
panel on the top of the machine.
* Place DraughtKeg into BeerTender.
* Remove the tap spout cover by lifting it up.
* Position the draught beer tube as shown in drawing.
* Put the tap spout cover back into place.
* Carefully close the lid.
* Set the drip tray and grate in place at the front of the
appliance. Make sure the drip tray is properly fitted
and positioned.
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WARNING! The drip tray must be positioned on a level
surface and must not jut out from the surface it is resting
on.
Control Panel
Your appliance features a display providing you with
important and useful information.
Two LEDs on the top of the lid provide important
indications:
Green (ON/OFF) LED on the left of the panel: when lit, it
indicates that the appliance is operating.
Green beer-temperature LED on the right side of the
panel: when the DraughtKeg
TM
has reached the ideal
temperature the LED switches on and the appliance
goes into “stand-by” cooling mode.
Warning: never use your BeerTender® with ambient
temperature above 86°F. Above that level, the ideal
serving temperature can not be attained.
Pouring a beer from the BeerTender
* Before pouring a beer, rinse a clean glass in cold
water which chills the glass and wets the inside to
enable a perfectly smooth draught pour. Use of 8 oz
glasses is recommended to maintain the ideal serving
temperature.
Draught and Drink
* Be aware that the first glass you pour from every new
DraughtKeg will contain mostly foam. This is typical of
draught beer. Allow the foam to settle and continue to
pour.
* Tilt and pour: Tilt your glass at a 45 degree angle as
you pour and adjust upright as the glass fills.
* Ensure you pull the tap handle all the way down. Not
opening the handle all the way will result in excessive
foam.
* For the optimal draught beer drinking experience,
serve your beer with a foam head of 2 fingers in height
(approximately 1.5”).
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Proper Care and Cleaning of your BeerTender®
* The drip tray and grate should be emptied and
cleaned after each use.
* Before cleaning the appliance, it is essential to turn off
the ON/OFF switch and then pull the plug out of the
socket.
* Keep in mind that during use the drip tray will
have to be emptied and rinsed regularly.
The tray and grate are dishwasher safe or can be
washed by hand with a mild detergent. Dry completely.
* Always wipe down the interior of the BeerTender after
use. Beer is a natural product that can spoil.
Therefore, you should always keep the appliance
clean to maintain the quality of the beer dispensed and
avoid unpleasant odors.
* Rinse the pour spout between uses for optimal results.
Handwash with warm soapy water. Do not wash in
dishwasher.
* To remove, unscrew turning counterclockwise
from main unit. To re-attach, simply screw back
in place turning clockwise.
* You should never attempt to access internal parts of
the appliance.
IMPORTANT: After cleaning, ensure all parts of your
BeerTender have completely dried before closing the
lid.
Storing the BeerTender
* When the BeerTender is not being used for a long
period of time, remove the DraughtKeg
TM
and turn the
control to “off”.
* Remove the plug from the power outlet.
* Store the BeerTender at room temperature in a dry
place out of children’s reach.
* Protect from dust and dirt.
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6 Troubleshooting
Problem Possible causes Remedies
The appliance
does not come
on.
The appliance is
not connected to
the outlet.
Connect the
appliance to the
outlet.
You cannot
position the tap
cover correctly.
You may have
opened the
draught beer tube
(white plastic part
at the end of the
serving tube) by
hand. If so, the
tap cover will not
close correctly
and there is a risk
for the beer to
flow out.
Before installing the
draught beer tube
onto the
BeerTender®
tapping mechanism,
make sure that the
draught beer tube is
closed.
You cannot
position the tap
cover correctly.
The DraughtKeg
TM
tap or tube is not
inserted correctly.
If the draught beer
tube is not installed
properly in the
tapping mechanism
or if the tube is
pinched,
this will affect the
beer flow. Please
refer to Section 5:
Using the
BeerTender System
to check that you
have properly set
up the BeerTender.
No beer is being
dispensed.
The appliance is
off.
Switch the
appliance on.
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No beer is
being
dispensed.
The DraughtKeg
TM
is empty.
Replace the
DraughtKeg with a
new one.
There is no
DraughtKeg inside
the BeerTender®
appliance.
Install a
DraughtKeg inside
the BeerTender
appliance.
The BeerTender
appliance tap
handle is not
correctly
installed/positioned.
Install/position the
tap cover correctly.
You cannot
close the lid.
The tap cover has
not been
positioned
correctly.
Position the tap
cover correctly.
You cannot
close the lid.
The DraughtKeg
has not been
correctly installed.
Install the tap
correctly. Ensure
the draught tube
has been installed
completely and is
not preventing the
lid from closing.
The
BeerTender
appliance
produces too
much foam
when
dispensing
beer.
The DraughtKeg
has not reached
the right
dispensing
temperature.
Allow the
DraughtKeg to cool
to the right
temperature. You
can rely on the
temperature
indicator on the
control panel of
your BeerTender
appliance.
The DraughtKeg
has been shaken.
Wait 4 hours
before dispensing
beer.
The tap handle is
being moved too
slowly.
Firmly and quickly
pull the handle
down and forward
as far as it will go.
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Beer flows out
too slowly.
The tap handle is
not open all the
way.
Open the tap
completely.
The
BeerTender®
appliance is
dispensing
warm beer.
The DraughtKeg
TM
has not been
chilled long enough
and is thus not at
the right serving
temperature.
Allow the
DraughtKeg to cool
long enough in the
appliance.
The
temperature
indicator on the
control panel
does not light
up.
The BeerTender
appliance is
exposed to too hot
a temperature or
direct sunlight (see
also section 5:
Cooling the keg
and Installing the
BeerTender).
Use the appliance
indoors and move
it to a room where
the ambient
temperature does
not exceed 86°F.
Ice forms in the
cooling
chamber.
The BeerTender
has been installed
in a humid
environment.
A fault has
occurred in the
cooling system.
It is normal for a
small patch of ice
to form on the rear
of the cooling
chamber (near the
screws).
Move the
BeerTender to a dry
place.
Have the
BeerTender
repaired by an
authorized service
center.
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7 - Disposal
* Check your local ordinances for disposal of
BeerTender®.
8 - Consumer service
If you have additional questions, please call our
Consumer Service Department.
It is helpful to have the product available at the time of
your call and to know the reference number that can
generally be found on the base of the product.
USA :
Online www.t-falusa.com
Phone 1-800-395-8325
Hours* Monday – Thursday from 8:30 a.m. – 5:00 p.m.
(EST), Friday 8:30 a.m. – 4:00 p.m. (EST)
Letters should be addressed to :
Groupe SEB – Consumer Service
2121 Eden Road
Millville NJ, 08332
Only letters can be accepted. Packages without a
return authorization number will be refused.
CANADA
Phone 1-800-418-3325
Hours* Monday – Friday 8:30 a.m. – 4:30 p.m. (EST)
Letters should be addressed to
Groupe SEB Canada Inc.
345 Passmore Avenue
Toronto, Ontario
Canada, M1V 3N8
*Please note hours are subject to change.
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9 - Limited Warranty
ONE YEAR LIMITED WARRANTY
The manufacturer warrants this product to be defect free in material
and workmanship for a period of one year from the date of purchase.
Defective products may be returned by the original purchaser or any
subsequent owner within the warranty period, postage pre-paid
together with proof of purchase (register receipt) to an authorized T-fal
return facility.
If product is returned without proof of purchase it will be reviewed
based on the manufacturing production week and year to determine
warranty coverage.
Defective products will be replaced at no charge including return
postage if it falls within the warranty timeframe.
The warranty does not apply to any unit that has been tampered with,
nor to damages incurred through improper use and care, faulty
packing or mishandling by any common carrier.
The manufacturer's sole obligation and your exclusive remedy under
this warranty are limited to such replacement. This is a limited
warranty and is in lieu of all other warranties, express or implied,
including merchantability. This warranty gives you specific legal
rights.You may also have other legal rights varying from state to state.
If you have a claim:
1) Do not return the product to the retailer from which it was
purchased.
2) Please contact our consumer service department (1-800-395-8325
M-Th 8:30am - 5pm & Fr 8:30am - 4pm EST) for assistance and to
ensure the fastest possible resolution to the problem. Please have
the model or type number of your product on hand.
3) If it is determined that you should return your product for
replacement - send the product along with original proof of
purchase and a description of the problem to the closest
authorized T-fal return facility
(see www.T-falusa.com or call 1-800-395-8325).
4) Be sure to include your name, address and home telephone
number with your shipment. Another contact number is suggested
in case you need to be contacted.
5) Returns must be sent with all shipping charges pre-paid. We
suggest that you carefully wrap your package for shipping and
send by insured and/or by traceable means.
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ONE YEAR LIMITED WARRANTY
What happens to my return?
If the inspection shows that the product is defective, under our Limited
Warranty, the return facility will notify T-fal to replace the defective part
or product at no cost to you. Comparable substitutions are based on
replacement product availability and at the sole discretion of the
Manufacturer.
If the inspection shows that the product is not defective under our
Limited Warranty we will notify you. Shipping charges may apply to
product not covered under warranty.
* Please allow 5 - 10 business days to process your return.You will be
notified if a repair will take longer.
This product has been designed for domestic use only. Any
professional use, inappropriate use or failure to comply with the
instructions, the manufacturer accepts no responsibility and the
warranty will not apply.
Read the instructions for use carefully before using your appliance for
the first time.
Any use which does not conform to these instructions will absolve T-fal
from any liability.
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