Texecom Speech Dailler, Speach Dailler, Speech Dialler Operator's Manual

SPEECH DIALLER Installation Manual
Operators Manual
Voice & Text Dialler
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Intelligent Security & Fire Ltd
Speech Dialler Operators Manual
2 INS233-2
Contents
Overview......................................................................................................................3
Introduction .............................................................................................................. 3
Speech Dialler Layout.............................................................................................. 6
Function Keys........................................................................................................... 6
1. Programming .......................................................................................................7
Accessing the Programming Menu ......................................................................... 7
Contact Details......................................................................................................... 8
Voice Messages ..................................................................................................... 11
Text Messages ....................................................................................................... 12
Sending and Abort Options ................................................................................... 13
Test Options........................................................................................................... 14
Call Log .................................................................................................................. 18
Output Options....................................................................................................... 19
Configuration Options............................................................................................ 20
Exit Programming Menu ........................................................................................ 26
2. Operation ...........................................................................................................27
Acknowledging Voice Message Calls.................................................................... 27
Aborting a Call........................................................................................................ 27
Recording and Playing a Memo Locally................................................................ 28
Using the Remote Access Feature ........................................................................ 29
Using the Quick Text Feature ................................................................................ 33
Text Editing Keys.................................................................................................... 34
3. Installation Records...........................................................................................35
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Overview
Introduction
Alarm Control Panel
Telephone
Auxiliary
Input
Telephone
Network
Speech Dialler
Intruder (3)
PA (2)
Fire (1)
Aux (4)
Contact 1
SMS Service Centre
Mobile
Network
or
Contact 2
or
Contact 3
or
Contact 4
or
Contact 5
or
Contact 6
or
Contact 7
or
Contact 8
or
4
ghi
2
abc
3
def
7
pqrs
5
jkl
8
tuv
0
6
mno
9
wxyz
1
.....Ready.....
The Speech Dialler provides a means of communicating alarm information from an alarm control panel to a standard or mobile telephone. The unit is normally connected to an alarm control panel, which provides the necessary power and battery backup. The unit is also connected to a standard telephone line and behaves like another extension to the telephone and does not affect its normal operation or that of any other extension fitted.
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Speech Dialler Operators Manual
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Inputs: The dialler has four trigger inputs; each input can be assigned a voice
message and/or a text message (Speech & Text only). The trigger inputs are normally connected to the alarm control panel communicator outputs or bell output. Other devices such as smoke detectors or temperature sensors can be directly connected to the trigger inputs. The polarity of the trigger inputs can be programmed as either +ve or -ve applied.
Contacts: Up to 8 contacts may be stored in the unit; each contact can be assigned a name, telephone number, message type and acknowledgment type.
The unit must NOT be used to call the Police via the Emergency Services phone numbers.
Voice Messages: The dialler has a built-in microphone and speaker so that audio messages can be recorded and replayed directly from the unit. Up to four separate voice messages can be stored; each message can be up to 32 seconds long. Message 1 is related to trigger input 1; message 2 is related to trigger input 2 and so on. Voice messages should therefore be recorded to reflect the type of alarm that is connected to the trigger input, e.g. if input 1 is connected to the “Fire” output on the alarm/fire control panel then message 1 should state that there is a fire alarm at the premises.
Text Messages: The Speech & Text model can also send text messages to mobile telephones using the SMS text service (Short Message Service). The unit does this by calling a SMS service centre, which takes the text message from the dialler and forwards it to the contact’s mobile telephone. The unit can store up to four 32­character “alarm” messages and one common “site details” message. When the unit sends a text message it appends the “alarm” message to the “site details” message. The “site details” message would normally hold the name or details of the premises being protected.
Acknowledgement: On receiving a voice message call from the dialler the contact person answering the call can acknowledge it at any time by pressing number [8] key on their telephone. If the voice message is not acknowledged then it is repeated ten times, after which the dialler abandons the call and dials the next available contact. Each contact can be configured to either acknowledge the call only or acknowledge and stop the dialling sequence, i.e., after pressing the [8] key on their telephone the call is acknowledged and no more contacts are dialled.
Call-Abort: The dialler has several call-abort options, which include restoring the trigger input or by entering the operator’s passcode. When the unit is aborted it immediately shuts down and returns to its normal standby mode.
"
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Outputs: The dialler has two programmable outputs that can be used to indicate the
status of the unit. The outputs can also be programmed for “remote control”, this allows you to remotely turn outputs on and off with a touch-tone telephone.
Listen-In Mode: When activated the listen-in mode switches the internal and remote microphones onto the telephone line so that you can hear activity at the protected site. The listen-in mode can be activated by the contact at the time of receiving a voice message or by dialling the protected site and using the Remote Access feature.
Talkback Mode: When activated the talkback mode switches the internal loudspeaker onto the telephone line so that you can talk to the protected site. The talkback mode can be activated by the contact at the time of receiving a voice message or by dialling the protected site and using the Remote Access feature.
Memo: The memo feature allows you to record up to 32 seconds of audio which can then be played back. This feature can be accessed locally at the unit or by dialling the protected site and using the Remote Access feature. When a new memo is recorded the unit will indicate it on the display and optionally give a beep. The memo feature can also be programmed to automatically record when a trigger input is activated.
Remote Access: If enabled the dialler can be accessed remotely by dialling into the unit with a touch-tone telephone. Once connected you can turn on and off the two outputs, activate the listen-in or talkback mode, listen to the memo, or record a new memo.
Remote UDL: The unit can be remotely programmed using Wintex Upload/Download software.
Context Sensitive Help: When programming or operating the dialler you can press the help key and the unit will scroll the relevant information on the display.
Speech Dialler Models: Two versions of the Speech Dialler are available:
Speech & Text: This model supports both speech and text messages.
Speech Only: This model only supports speech messages.
ST
Throughout the manual this symbol indicates that the feature or option is only
available on the Speech & Text model.
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Speech Dialler Operators Manual
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Speech Dialler Layout
4
ghi
2
abc
3
def
7
pqrs
5
jkl
8
tuv
0
6
mno
9
wxyz
1
.....READY......
1
2
#
32 Character backlit LCD display
$
Keyboard
Function Keys
!"
Accept/Yes key
#"
Cancel/No key
$"
Special function key
%"
Record key
&"
Stop key
'"
Play key
("
Help key
)"
Scroll up/down key
*"
Back key
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1. Programming
Accessing the Programming Menu
When the Speech Dialler is in its normal standby mode the display shows “!!!!!"#$%&!!!!!”. To access the programming menu you must enter the operator’s passcode (default 1234). After entering the passcode the first menu option is displayed, you can scroll up and down through the menu options using the scroll key or jump to a menu by pressing the relevant “hot-key”, e.g., to select the Call Log menu press 6.
!!!!!"#$%&!!!!!' '
Enter passcode +,-. to access the programming menu.
+"
()*'+,'-./.0+12' 3,4+50+'%.+56/7
Contact name, telephone number and type
Page 8
,"
()*'+,'-./.0+12' 8,60.'9.775:.7'
Record and play voice messages Page 11
-"
()*'+,'-./.0+12' ;.<+'9.775:.7'
Program text messages Page 12
."
()*'+,'-./.0+12'
-.4=64:'>?+6,47'
Sending and abort options Page 13
/"
()*'+,'-./.0+12' ;.7+'>?+6,47'
Dialling and input tests Page 14
0"
()*'+,'-./.0+12' 35//'@,:'
View call log Page 18
1"
()*'+,'-./.0+12' >A+?A+'>?+6,47'
Program output types Page 19
2"
()*'+,'-./.0+12' 3,4B6:AC5+6,4'
Configuration options Page 20
3"
()*'+,'#DE;12' FC,:C5GG64:'9.4A'
Exit programming menu Page 25
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Contact Details
The Speech Dialler can store up to 8 contacts; each contact is assigned the following parameters:
Name
Up to 16 characters can be assigned to the contact name.
Telephone Number
This is the telephone number of the contact (up to 24 digits). When programming the contact’s telephone number the $ key can be used to insert the following command characters:
H Star: Inserts a * in the telephone number.
I Hash: Inserts a # in the telephone number.
J Pause: If the unit is connected to an internal telephone system you normally have
to dial a number to get an external line wait a couple of seconds then dial the actual number. The pause command can be used to insert a 3 second delay, e.g., 9,0161 123456.
K 1 Minute Wait: The unit will look for dial tone up to one minute.
% 5 Minute Wait: The unit will look for dial tone up to five minutes.
Contact Type
The contact type can be programmed to one of the following options:
1 Voice Only: The Speech Dialler dials the contact telephone number and plays
the relevant voice message.
2
ST
Voice or Text: The Speech Dialler dials the contact’s telephone number and plays the relevant voice message. If the voice message is not acknowledged by the contact the Speech Dialler dials the SMS service centre and attempts to relay the relevant text message to the contact’s telephone number.
3
ST
Text or Voice: The Speech Dialler dials the SMS service centre and attempts to relay the relevant text message to the contact’s telephone number. If the SMS service centre is busy the Speech Dialler dials the contact’s telephone number and plays the relevant voice message.
4
ST
Text Only: The Speech Dialler dials the SMS service centre and relays the relevant text message to the contact’s telephone number.
Contact types 2, 3 & 4 should only be used for mobile telephone numbers.
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Acknowledgment Type
The Acknowledgment type can be programmed to one of the following options:
1 Acknowledge Only: When the message type is a voice message the person
receiving the call should press the number [8] key on their telephone to acknowledge the call. Once the call has been acknowledged the Speech Dialler will not attempt to dial that contact again. If the message type is a text message the SMS service centre automatically acknowledges it. The unit will then contact the next available person.
2 Remote Access: When the message type is a voice message the person
receiving the call should press the number [8] or [*] key on their telephone to acknowledge the call. If the [*] key is used the contact will enter the remote access menu of the Speech Dialler which allows them to listen-in etc, see page 30 for more details.
3 Rem & Stop Calls: When the message type is a voice message the person
receiving the call should press the number [8] or [*] key on their telephone to acknowledge the call. If the [*] key is used the contact will enter the remote access menu. Once the call has been acknowledged by the contact the Speech Dialler will hang-up and return to its normal standby mode. If the message type is a text message the SMS service centre automatically acknowledges it and the Speech Dialler returns to its normal standby mode.
4 Stop Calls: When the message type is a voice message the person receiving the
call should press the number [8] key on their telephone to acknowledge the call. Once the call has been acknowledged by the contact the unit will hang-up and return to its normal standby mode. If the message type is a text message the SMS service centre automatically acknowledges it and the unit returns to its normal standby mode.
Dial Attempts
The dial attempts option controls how many times the Speech Dialler will attempt to relay the message to the contact. The number attempts can be programmed from 1 to 9.
! To Add/Change Contact Details:
1
From the main menu press ) or + to select the Contact Details menu:
()*'+,'-./.0+12' 3,4+50+'%.+56/7'
2
Press ! to select:
3,4+50+'L'M5G.'N' '
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Speech Dialler Operators Manual
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3
Press ) or + - 2 to select the required contact, e.g.,
-:
3,4+50+'O'M5G.'N' '
4
Press # to edit name:
3,4+50+'L'M5G.'N' P'
5
Use the text editing keys (see page 33) to enter the contact’s name. Press
! to accept.
3,4+50+'L'M5G.'N' ;,G'
6
Press ! to select the next option. The contact’s telephone is displayed:
;./!O'N' '
7
Press # to edit telephone number:
;./!O'N'P' '
8
Use keys 4 - 3 to enter the number, e.g., 0161 1234567: The
$ key can be used to insert special
command characters: H'I'J. Press
! to accept.
;./!O'N'QLRLLSOT' URV'
9
Press ! to select the next option. The contact type is displayed:
3,4+50+'O';W?.'N' 8,60.'>4/W'
10
Press # to change the contact type, e.g.,
##:
3,4+50+'O';W?.'N' ;.<+',C'8,60.'
11
Press ! to select the next option. The contact’s Acknowledgment type is displayed:
3,4+50+'O'$0X!'N' $0X4,Y/.=:.'>4/W
12
Press # to change the Acknowledgment type, e.g.,
#:
3,4+50+'O'$0X!'N' ".G,+.'$00.77'
13
Press ! to select the next option. The contact’s Dial attempts is displayed:
3,4+50+'O'%65/'N' ''''O';6G.7'
14
Press # to change the contact’s Dial attempts, e.g.,
##:
3,4+50+'O'%65/'N' ''''U';6G.7'
15
Repeat steps 3 - 14 for other contacts or press
* to exit this menu.
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Voice Messages
The Speech Dialler has four voice messages; each message can be up to 32 seconds long. The unit has an internal microphone and loudspeaker, which are used to record and playback the voice messages. Messages should be recorded to reflect the type of alarm that is being triggered, e.g., if “trigger input 1” is connected to a smoke alarm then “message 1” should state that there is a fire alarm at the premises.
! To Record and Playback a Voice Message:
1
From the main menu press ) or , to select the Voice Messages menu:
()*'+,'-./.0+12' 8,60.'9.775:.7'
2
Press ! to select:
9.775:.'L' Z[F/5WJ'\[".0,C=
3
Press ) or + - . to select the required voice message, e.g.,
-:
9.775:.'O' Z[F/5WJ'\[".0,C=
4
Press % to start recording. Speak clearly at the unit. The display will show how much time has elapsed:
".0,C=64:'O12'
-F#$]'M>K!!!QU!U'
5
Press & to stop recording:
9.775:.'O' Z[F/5WJ'\[".0,C=
6
To listen to the message press '. The message is played back through the internal loudspeaker:
9.775:.'O' F/5W64:!!!!!OQ!U'
7
Press & to stop playback:
9.775:.'O' Z[F/5WJ'\[".0,C=
8
Repeat steps 3 - 7 for other voice messages or press
* to exit this menu.
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