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UUCC SSyysstteemm QQuuiicckk GGuuiiddee
FFeeaattuurree AAccttiivvaattoorr CCooddee SSuummmmaarryy
0 Directed Call Pickup
*
2 Start / Stop Recording
*
9 Call Swipe
*
CCaallll SSwwiippee
Call Swipe moves an active call to another device that has a line appearance
of your UC phone number.
• On the phone device that you want to move the call to, dial
• The call will be moved to this device after you hear a brief message.
• Call Swipe is transparent to the party that you are connected to.
The call will not be interrupted.
71 Park Call
*
72 Unpark (Retrieve) Call
*
9.
*
HHoollddiinngg CCaallllss
• Press the HOLD key or another Line Appearance key to place the
currently connected call on hold.
• Press the held Line Appearance key or the
call.
VVooiiccee MMaaiill
Your phone’s message indicator lights when you have new messages.
• To access your voice mailbox, press the
Enter your password if prompted.
• Follow the voice prompts or use these feature access codes:
Play/Replay........................ 1 Play Saved/Save ............... 2
Rewind ...............................
Pause/Resume ..................
Fast Forward .....................
Skip to Next.......................
HOLD key to return to the
VOICE MAIL key or dial #.
7 Forward Message ............. 5
8 Return Call ......................... 4
9 Erase Message .................. 3
# Mailbox Options .............
0
• To return to the previous menu or to exit voice mail, press *.
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UUCC SSyysstteemm QQuuiicckk GGuuiiddee
DDiirreecctteedd CCaallll PPiicckkuupp
• Dial *0 + the extension number of the phone where the call is ringing.
TTrraannssffeerrrriinngg CCaallllss
• Press the TRAN SFER key while on an active call.
• Dial the party you want to transfer the call to, and then press the
key.
BBlliinndd TTrraannssffeerr
• Press the TRAN SFER key immediately to complete the transfer.
CCoonnssuullttaattiivvee TTrraannssffeerr
SEND
• Wait until the called party answers.
• Announce the call.
• Press the
key to return to the caller.
TTrraannssffeerr ttoo VVooiiccee MMaaiill
• Press the TRANSFER key.
• Dial
TRANSFER key.
PPaarrkkiinngg CCaallllss
• Press the TRANSFER key. Dial *71 + an extension number, and then
press the
• If your phone is configured with a PARK feature key, press PARK,
enter an
RReettrriieevviinngg aa PPaarrkkeedd CCaallll
TRANSFER key to complete the transfer, or press the HOLD
+ the extension number of the voice mailbox, and then press the
#
TRANSFER key.
extension number, and then select SEND or OK.
• Dial *72 + the parked extension number, and then press the SEND key.
• If your phone is configured with an UNPARK feature key, press
UNPARK, enter the parked extension number, and then select SEND or
OK.
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UUCC SSyysstteemm QQuuiicckk GGuuiiddee
CCoonnffeerreennccee CCaallllss
CCoonnffeerreenncciinngg aa NNeeww CCaallll
• Press the CONF key while on an active call.
• Dial the party you wish to add to the conference, and then press the
SEND key.
• After the added party answers, press the
parties together.
CCoonnffeerreenncciinngg aa HHeelldd CCaalll
• Press the CONF key while on an active call with another call on hold.
• Press the Line Appearance key for the held call you wish to add to the
conference.
• Press the
CONF key to conference all parties together.
CONF key to conference all
l
((mmuullttiilliinnee pphhoonneess oonnllyy)
)
DDrrooppppiinngg tthhee LLaasstt PPaarrttyy
• Press the DROP key to remove the last party added.
DDiissccoonnnneeccttiinngg ffrroomm aa CCoonnffeerreennccee
• Replace the handset, press the SPEAKER key, or press the HEADSET
key to remove yourself from a conference.
RReeccoorrddiinngg CCaallllss
On Demand call recording must be enabled and configured for your
extension. This can be configured by your system administrator or on the
Account Information screen in your UCM User Portal.
• Inform the other party that you will be recording the call.
• Dial *2 during a call to begin recording. The remainder of the call will
be recorded.
• The call recording will appear in the Call Activity Log in your UCM
User Portal. If enabled, the call recording will be emailed to you.
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