Teo PhoneLink for Outlook User Manual

PhoneLink® for Outlook

User Manual

for use with 8810, 8610/8620,

and 6210/6220 ISDN Telephones

PhoneLink® for Outlook is an add-in for Microsoft® Outlook® that manages inbound calls to multiple
call appearances on a Tone Commander ISDN telephone. Ringing, active, and held calls are shown
in a popup window. You can answer calls, transfer calls, or place calls on hold with a single click.
PhoneLink for Outlook integrates with Outlook’s Contacts for incoming call identification. Call details
are recorded in Outlook’s Journal.

The Tone Commander “TAPI Service Provider: 6200 series” driver allows Outlook and other
Windows applications to place and manage calls through an 8810, 8610, or 8620 ISDN telephone
equipped with an optional 8001TA, 8003TA, 8004TA, or 8005TA Terminal Adapter, or a 6210 or 6220
ISDN telephone equipped with an optional 6001TA Terminal Adapter. This driver is installed along
with PhoneLink.

This manual applies to PhoneLink versions I0107 and later.

System Requirements

Computer Port: USB for 8004TA or 8005TA; RS-232 for 6001TA, 8001TA, or 8003TA

Operating System: Microsoft Windows 98, 2000, XP, Vista

Microsoft Outlook: version 98 or later

Application and Driver Installation

Uninstall any previous version of PhoneLink for Outlook or and/or the Tone
Commander TSPI driver from the Windows “Add or Remove Programs” control panel.

You must be a member of the local Administrators user group to install PhoneLink for Outlook on a
computer running Windows 2000, XP, or Vista. Do not use “Run As” to install as a different user than
the currently logged-on user.

1. Close any running applications.

2. Double-click the PhoneLink_Setup_Ixxxx.exe program.

3. Click the Yes button, then the Next button, to proceed with installation.

4. Read the displayed license agreement, and click the Yes button if you agree to the license terms.
The PhoneLink program and TSPI driver files will be copied to your computer.

5. The "TCS Config" window will appear.

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October 2007

• In the Communications Port drop-down list, select the com port that will connect to the
telephone.

• Enter the phone number for the telephone.

• In the TAPI APP drop-down list, select Generic.

• Optionally enter a user name.

• Click the OK button.

2. Click The Finish button. Your computer will restart.

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TSPI Driver Setup

BEFORE PROCEEDING –

• Outlook must be installed on your computer.

• The phone must be operating and connected to the computer serial port.

Driver selection for PhoneLink is automatic. The steps in this section set up Outlook to use the Tone
Commander driver for call dialing.

Outlook Driver Selection

1. Open Outlook. PhoneLink will automatically start.

2. Select Contacts in the Outlook Bar or folder list.

3. On the Actions menu, point to Call Contact, and then click New Call.

4. Click the Dialing Options… button

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