Teo E911 User Manual

January 2010

E911 Response System

Alert Responder

User Guide

14-280206 Rev. B

Overview

The Teo E911 Response System Alert Responder is a PC-based
application that displays a popup call information window with
an audio alert when a PBX user places an emergency (911) call.
This program runs in the background until an emergency call
occurs.

Your system administrator configures notify groups. You may
be set up to receive notification for all emergency calls, or only
calls from specific telephone numbers.

The popup window provides the following information:

• 911 Call Status (in progress or completed)

• Caller's name and number

• Company (site) name

• Street address

• Inside location

• Directions to the location

• Start time and duration of the call

• Callback number for use by emergency responders

• Alert info, such as hazards or medical conditions

• Street maps, campus maps, building layouts, and other

customized information

• E911 calling number sent to the 911 operator

• A list of notifyees, showing if they acknowledged receiving

the notification

• Event ID and E911 Response Server ID

• Optional monitoring of a call in progress on PC speakers

or via dialup

• Optional playback of a recording of the completed call

Teo E911 Response System – Alert Responder User Guide 2