Teo 9104 Installation Instructions Manual
IIPP PPhhoonnee 99110044
Teo Technologies, Inc.
11609 49
Mukilteo, WA 98275-4255
(800) 524-0024 (425) 349-1000
th
Place West
Fax (425) 349-1010
www.teotech.com
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13-280143 Rev. A
May 2017
Teo IP Phone 9104 Installation Instructions
© 2017 Teo Technologies Inc. All rights reserved.
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Introduction ................................................................................................................................. 5
General Features .................................................................................................................. 5
Controls and Indicators ........................................................................................................ 6
Installation ................................................................................................................................... 9
Desktop Installation .............................................................................................................. 9
Wall Mounting .................................................................................................................... 10
Connecting the Phone ........................................................................................................ 11
Configuration ............................................................................................................................. 13
DHCP Server Configuration ............................................................................................... 13
Phone Configuration in Teo UCM ...................................................................................... 15
Completing Configuration at the Phone ............................................................................ 23
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Appendix A Menu Tree ........................................................................................................ 27
Appendix B Service and Warranty ...................................................................................... 31
Appendix C Specifications ................................................................................................... 33
Appendix D Regulatory Statements ................................................................................... 35
13-280143 Rev. A Page 3
Teo IP Phone 9104 Installation Instructions
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GGeenneerraall FFeeaattuurreess
The Teo IP Phone 9104 is a feature-rich desk phone for the modern office. It features two
color displays, one of which is used for programmable labeling of multifunction keys. Up
to 30 multifunction key functions can be programmed, displayed in selectable banks of 6
keys.
Features of the IP Phone 9104 include:
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Up to four SIP accounts
• Color displays
• Up to 30 programmable multifunction
keys
• Desi-less key labeling
• DSS/BLF keys for one-touch station
dialing and pickup with line status
indication
• Local Directory (500 entries)
• Call log (600 entries, in/out/missed)
• Blacklist call blocking
• Keyboard lock
• Message waiting indicator
• Microphone mute/unmute
• Call hold / resume
• Call waiting
• Station-level multicast paging
Time/date display
• Speed dial
• Call transfer (attended or blind)
• Call pickup
• Redial
• Local Do-Not-Disturb
• Voicemail access
• Local 3-way conference
• Hot / warm line
• GigE network and PC ports
• Power over Ethernet or optional local
power
• Full duplex speakerphone
• Headset interface with EHS support for
Plantronics headsets
• Desktop or wall mount installation
• Caller ID display
Various features may not be available with some SIP services.
13-280143 Rev. A Page 5
Teo IP Phone 9104 Installation Instructions
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1) Main Display – color screen shows call progress, line states, missed calls, and other
information. Softkey options are shown above the four softkeys.
2) Softkeys – select the function displayed above the key on the bottom line of the display.
3) Navigation Keys – navigate within menus. The
any changes made, and returns to the previous menu options.
4) Hold Key – places a call on hold.
5) Transfer Key – places the current call on hold, and selects an idle line appearance for
transferring the call. A second press completes a transfer.
6) Conference Key – adds parties to a conference call.
7) Phonebook Key – shows the Phonebook, where you can store up to 500 contacts.
8) Call Log Key – shows the log of incoming, outgoing, and missed calls.
9) Message Waiting Indicator – a red indicator flashes when messages are waiting;
controlled by the network.
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OK key exits the current menu, saves
Introduction
10) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such
as voice mail systems. The dial pad is also used for text and number entry.
11) Key Display – shows the functions assigned to six multifunction keys. Five selectable
pages of six keys are available for a total of up to 30 keys.
12) Multifunction Keys – select the functions shown in the Key Display. Keys can be
configured for Line Appearance, DSS/BLF, Speed Dial, Call Pickup, Voicemail, Headset,
Multicast Paging, and Lock.
13) Page Key – changes the page of multifunction keys that is shown in the Key Display. Up
to five pages of six keys are available.
14) Volume Keys – adjust the receiver/speaker volume when on a call; adjust the ringer
volume when on-hook.
15) Mute Key – mutes the microphone when using the speakerphone or handset/headset. A
mute icon is shown in the main display while mute is active.
16) Redial Key – press to access the Dialed Call Log, and then select a previously dialed call
to redial.
17) Speaker Key – activates the speakerphone.
18) Microphone – used for hands-free (speakerphone) calling; located on the front edge of
the phone.
13-280143 Rev. A Page 7
Teo IP Phone 9104 Installation Instructions
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The stand can be installed in two positions for desktop use. Select the position that
provides the best screen readability and easy control operation for the phone’s location.
Insert the four tabs on the short edge of the stand into one of the pairs of
inner slots on the phone. Use “A” slots for a low angle, or “B” slots for a high
angle as shown.
Press the stand toward the side of the phone until it locks into place.
13-280143 Rev. A Page 9
Teo IP Phone 9104 Installation Instructions
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To save space, you can directly hang the phone on a wall. You need three screws that will
fit the holes in the stand.
Note: Wall mounting screws are not supplied with the phone.
1. Mount the stand to the wall with the tabs facing out as shown, using three
screws suitable for the wall material.
2. Connect cables to the phone (page 11).
3. To attach the phone to the stand, insert the four tabs on the long edge of
the stand into the outer slots on the phone, and then
down until it locks into place.
press the phone
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Installation
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Connect the LAN switch to the phone’s LAN jack using a Category 5e or better cable. If
the network switch provides 802.3af Power over Ethernet (PoE), a local power supply
connection is not needed.
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If you want to use a PC on the same network connection, connect the PC network interface
to the phone’s PC
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Plug the supplied handset into the Handset jack. Plug a compatible headset into the
Headset jack. Route the cords through the guides on the phone.
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The IP Phone 9104 is compatible with IEEE 802.3af Power over Ethernet, utilizing either
power over spare cable pairs (midspan power source) or phantom power (powered
switch/hub port). The phone provides an 802.3af PD Class 2 indication to the power
sourcing equipment and requires a maximum of 5 watts of power.
jack using a Category 5e or better cable.
Power may also be provided by an optional local power supply.
WARNING: Use a Listed ITE "Limited Power Source, LPS or Class 2" power supply
rated 5 VDC, 1 A (
Connect power after all other connections are complete. If PoE is not provided,
plug the power supply barrel connector into the round power jack on the back of
the phone. Connect the power supply to a standard 100-240 VAC, 50-60 Hz power
outlet.
13-280143 Rev. A Page 11
Teo Model PWR8, Part Number 901058).
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