Teo 8610 Installation
.Tone Commander Systems, Inc.
11609 49
Mukilteo, WA 98275-4255
(800) 524-0024 (425) 349-1000
www.tonecommander.com
th
Place West
Fax (425) 349-1010
8610 / 8620
ISDN Telephone
Installation
Instructions
13-280116 Rev. C
July 2008
Tone Commander 8610/8620 Installation Instructions
Changes in this revision:
• Stand mounting instructions are clarified.
This manual applies to 8610/8620 software version 01.07.xx
© 2006, Tone Commander Systems, Inc. All rights reserved.
Printed in USA
Tone Commander is a registered trademark of Tone Commander Systems, Inc.
Page 2 13-280116 Rev. C
Contents
Introduction ..................................................................................................................................................... 5
General Features ...................................................................................................................................... 5
Models/Options ......................................................................................................................................... 5
Controls and Indicators ............................................................................................................................. 7
Installation ....................................................................................................................................................... 9
Ordering ISDN Service .............................................................................................................................. 9
8610T/8620T Installation........................................................................................................................... 9
8610U/8620U Installation ........................................................................................................................ 12
Desktop Installation ................................................................................................................................. 13
Wall Mounting ......................................................................................................................................... 15
Configure the Set .................................................................................................................................... 17
Label the Set ........................................................................................................................................... 18
Installation Options ...................................................................................................................................... 19
Installation Options Menu ....................................................................................................................... 19
SPID Entry .............................................................................................................................................. 20
Parameter Download ........................................................................................................................... 20
Configuring Keys and Indicators ............................................................................................................. 21
Terminal Mode ........................................................................................................................................ 26
Installation Password .............................................................................................................................. 27
Reset to Factory Default Settings ........................................................................................................... 28
Voice Announce ...................................................................................................................................... 29
Administration Options ................................................................................................................................ 31
Administration Options Menu .................................................................................................................. 31
Local Inspect ........................................................................................................................................... 31
Version .................................................................................................................................................... 34
Test ......................................................................................................................................................... 35
Diagnostic Display ................................................................................................................................... 37
Restart ..................................................................................................................................................... 37
Viewing the Error and Download Logs .................................................................................................... 37
Troubleshooting ............................................................................................................................................ 39
Inoperable Telephone Recovery Procedures ......................................................................................... 39
Telephone Configuration Troubleshooting .............................................................................................. 40
Appendix A Ordering ISDN Service .......................................................................................................... 41
Recommended Button Assignments ....................................................................................................... 42
Appendix B Setup Menu Tree
Appendix C Warranty and Service ............................................................................................................ 47
Appendix D Specifications ........................................................................................................................ 48
Factory Default Settings .......................................................................................................................... 49
Appendix E UL/FCC Statements .............................................................................................................. 50
................................................................................................................... 43
13-280116 Rev. C Page 3
Tone Commander 8610/8620 Installation Instructions
Page 4 13-280116 Rev. C
Introduction
For operation instructions and user setup options, please refer
to the 8610/8620 User Guide, doc. #14-280195.
General Features
Tone Commander 8610 and 8620 ISDN Telephones are easy to use multiline terminals with advanced
automatic setup capabilities. S/T and U interface models are available with 10 or 20 call appearances. The
phones support a wide variety of ISDN platforms listed in Appendix D.
Features of the 8610 and 8620 include:
• AutoSPID and Parameter Download • Automatic Switch Type Detection
• Call Log • Message Waiting Indication
• Call Timer • Ringing Control for Shared Lines
• Last Number Redial • Flexible Ringing Options
• Speed Dial • Desktop or Wall Mounting
• Hot Key Dialing • Integrated Speakerphone
• Direct Station Select • Voice Announce
• Call Directory • Handset or Headset Operation
Models/Options
Several 8600 series ISDN telephone models are available. The models differ in the number of multifunction
keys provided and type of ISDN connection.
The S/T models require an external NT1 Network Termination, such as Tone Commander’s NT1U-223TC
(rack mount) or NT1B-300TC (standalone). Two S/T telephones can share a si ngle ISDN line in a multipoint arrangement.
_____________________________________________
______________________________________________
U models include a built-in NT1, allowing direct connection to the ISDN line. An additional S/T jack allows
another terminal device to be connected to the network through the built-in NT1.
Options include the 8030X Button Expansion Module, which adds 30 multifunction keys to any 8610 or
8620 phone, the 8001TA RS-232 Terminal Adapter for interfacing the phone with any TAPI-compliant
Windows application, the 8002TA Analog Port Terminal Adapter for interfacing with any standard analog
telephone device, and the 8003TA Terminal Adapter, which combines the features of the 8001TA and
8002TA. The 8030X Button Expansion Module can be combined with any of the terminal adapter options.
Basic
Model
8610T
8620T
8610U
8620U
13-280116 Rev. C Page 5
Multifunction Keys
10 (40 with 8030X) S/T
20 (50 with 8030X) S/T
10 (40 with 8030X) U
20 (50 with 8030X) U
ISDN
Connection
Tone Commander 8610/8620 Installation Instructions
8610
8620 with 8030X Button Expansion Module
Page 6 13-280116 Rev. C
Introduction
Controls and Indicators
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1) Display – shows the call state, caller ID, dialed digits, network call control messages, and elapsed time
during calls. When not on a call, the date, time of day, and softkey options are displayed.
The viewing is primarily set by selecting the high or low base mounting position (page 13). Viewing
angle display clarity can be altered by adjusting the display contrast.
2) Softkeys – select the function displayed above the key on the second line of the display.
CALL Key – selects the Call Directory, Call Log, and Call Identification Display modes.
3)
4)
SETUP Key – enters Setup Mode.
5)
DONE Key – exits the current menu, saves any changes made, and returns to the previous menu
options.
6)
MORE
7) Message Waiting Indicator – a bright red indicator is lit when messages are waiting, controlled by the
network.
Key – cycles through the menu option groups in Setup Mode.
4
13-280116 Rev. C Page 7
Tone Commander 8610/8620 Installation Instructions
8) Multifunction Keys – select call appearances, activate network features, or dial personal speed dial
numbers. Red and green indicators on the keys show call appearance and feature status. The optional
8030X Button Expansion Module provides 30 additional multifunction keys.
Call Appearance State Indication
Idle
Call Ringing
In Use by You
On Hold by You
In Use at Another Terminal
or an Activated Feature
On Hold at Another Terminal
Green – on steady
OFF
Green – flashing
Green – winking
Red – on steady
Red – winking
9) Volume Keys – adjust the receiver/speaker volume when on a call; adjust the ringer volume when onhook.
10)
MUTE Key – mutes the microphone when using the speakerphone or handset/headset. A red indicator
on the key is lit when mute is active.
11)
SPKR (Speaker) Key – activates the speakerphone. A green indicator on the key is lit when the
speakerphone is in use.
12) Dial Pad – dials telephone numbers, and sends DTMF tones to external equipment such a s voice mail
systems. The dial pad is also used for number entry during setup.
13)
TRAN (Transfer) Key – places the current call on hold, and selects an idle call appearance for
transferring the call. A second press completes a transfer.
14)
CONF (Conference) Key – adds other parties to a conference call.
15)
DROP Key – removes the last party added to a conference call, or disconnects you from a call and
returns new dial tone when not in conference mode.
16)
HOLD Key – places a call on hold.
17) Microphone – used for hands-free (speakerphone) calling; located in front of the Hold key on the
bottom of the telephone.
18) Handset/Headset Jack – a jack on the side of the telephone connects to the handset or a standard
headset.
19) Telephone Identification Label Area – indented area for a directory number label. Use ½” x 1¾”
adhesive labels (Avery 8167 / 5267 or equivalent).
Page 8 13-280116 Rev. C
Installation
Ordering ISDN Service
ISDN ordering forms may be supplied by your service provider. You can also print forms using the PCbased Configuration Wizard. Please refer to Appendix A in this manual.
Consult your service provider to plan your service installation. Allow adequate time after cutover for testing
of all call appearances and programmed features. Ask your service provider for your SPID numbers, and
confirm the installation date.
8610T/8620T Installation
S/T models require an external NT1, such as the Tone Commander NT1U-223TC or NT1B-300TC.
________________________________________
_______________________________________
Set the Termination Switches on the Telephone and NT1
Set the termination switches on the bottom of the telephone and on the NT1 to match the termination
impedance to your premises wiring configuration. Several typical wiring configurations are shown below,
with the appropriate switch setting.
Available switch settings are OFF and 100 ohms.
We recommend the use of Category 3 or better unshielded twisted pair cable with T568A or T568B
connector wiring. Distances shown are the maximums for 24-gauge cable, and may vary for other cable
types.
13-280116 Rev. C Page 9
Tone Commander 8610/8620 Installation Instructions
Basic Multipoint:
(recommended for most applications)
Short Multipoint:
Extended Point-to-Point:
Page 10 13-280116 Rev. C
Installation
Line and Power Connections
Power for the telephone may be provided on PS1 (phantom power on the transmit and receive pairs from
the NT1) or PS2 (power on pins 7 and 8). Tone Commander manufactures NT1 products that supply power
on both PS1 and PS2. Contact Tone Commander or visit www.tonecommander.com for more
information.
WARNING: If a separate power supply is used to provide PS2 power to the
telephone, make sure that the output ground of the NT1 power supply and the
PS2 power supply are connected (with the correct polarity) to a common ground
reference point or electrical damage to the telephone may occur.
• Set both power jumpers to PS1 or PS2 as required. PS2 powering is used in most applications.
• Using an 8-conductor line cord, connect the S/T IN jack on the telephone to the TERMINAL jack on the
NT1. Route the cord under the guide tabs in the phone base.
Wire Color
Pin # Signal
T568 A
5 Tx- WHT-BLU WHT-BLU
4 Tx+ BLU BLU
1
unused
2
unused
3 Rx+ WHT-ORN WHT-GRN
6 Rx- ORN GRN
7 -48V WHT-BRN WHT-BRN
8 GRD BRN BRN
* T568 B jacks are recommended; they allow conventional statio n pair ordering when connecting to
S/T punchdown blocks on NT1 racks.
WHT-GRN WHT-ORN
GRN ORN
T568 B *
(AT&T 258A)
Modular Jack Pinout
Handset/Headset
• Plug the supplied handset or a compatible headset into the jack on the left side of the telephone.
13-280116 Rev. C Page 11
Tone Commander 8610/8620 Installation Instructions
8610U/8620U Installation
U models include a built-in NT1. Optional external ISDN S/T Terminal Equipment may share the
telephone's ISDN line by connecting to the S/T jack on the telephone.
If you are not using external Terminal Equipment, no termination switch setting is required.
______________________________________
Set the Termination Switch on the Telephone
If external Terminal Equipment (TE) is connected, set the termination switch on the bottom of the telephone
to match the termination impedance to your premises wiring configuration. Two typical wiring configurations
for connecting external TE are shown below, with the appropriate switch settings.
Available switch settings are 50 and 100 ohms.
We recommend the use of Category 3 or better unshielded twisted pair cable with T568A or T568B
connector wiring. Distances shown are the maximums for 24-gauge cable, and may vary for other cable
types.
Basic Multipoint:
(recommended for most applications)
Extended Point-to-Point:
Page 12 13-280116 Rev. C
Installation
Line and Power Connections
• Using an 8-conductor line cord, connect the U IN jack on the telephone to the line jack.
The 8610U and 8620U can be locally powered by a Tone Commander 901034 Desktop Power Supply.
This may be ordered with a phone as the –PWR1 Option.
• Plug the power supply barrel connector into the round jack on the back of the phone.
• When all other connections are completed, connect the power supply to a standard 120 VAC, 60 Hz
grounded power outlet.
Power can also be provided by an external -48 VDC source, such as a Tone Commander PS-50 ISDN
Power Supply, on pin 7 (-) and pin 8 (+) of the U IN jack.
Select only one powering method; DO NOT connect the local power supply and
power over the line cord simultaneously!
An additional terminal may be connected to the S/T OUT jack, which supplies PS1 and PS2 output power.
Handset/Headset
• Plug the supplied handset or a compatible headset into the jack on the left side of the telephone.
Desktop Installation
The stand can be installed in two positions for desktop use. Select the position that provides the best
screen readability and easy control operation for the phone’s location.
• If you need to remove the stand, press it down to disengage the snap tabs, and then lift off the stand.
The low desktop stand position is shown; the removal procedure is the same for high desktop and wall
mount positions.
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Stand Removal
13-280116 Rev. C Page 13
Tone Commander 8610/8620 Installation Instructions
• Rotate the stand as needed; refer to the pictures below.
• To install the stand, insert the tabs on the telephone into the large openings in the stand’s upper sl ots,
and then press the stand toward the top of the telephone until it locks into place.
If you are installing an 8030X Button Expansion Module on the phone, use the double-width stand
included with the 8030X.
Low Desktop Position
High Desktop Position
Page 14 13-280116 Rev. C
Installation
Handset Retainer Clip, Low Desktop Applications
For low desktop position use, the handset retainer clip should be installed in the default position, without
the tab protruding into the hookswitch area. Rotate the clip for high desktop applications – see page 16.
Wall Mounting
The phone stand and handset retainer clip must be rotated for wall mounting.
• Remove the stand from the phone base – see page 13.
• Rotate the stand as shown below.
• To install the stand, insert the tabs on the telephone into the large openings in the stand’s upper sl ots,
and then press the stand toward the top of the telephone until it locks into place.
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13-280116 Rev. C Page 15
Tone Commander 8610/8620 Installation Instructions
Attaching to a wall mount jack
• Plug an 8”, 8-pin line cord into the S/T IN jack (8610/8620T) or the U IN jack (8610U/8620U) on the
telephone. If you do not have one, you can obtain an 8” line cord by calling Tone Commander Technical
Support at (800) 524-0024.
• Hold the telephone next to the wall mount jack. Plug the line cord into the jack.
• Hang the telephone on the wall plate mounting studs. The top mounting stud fits into the keyhole slot in
the phone expansion cover or optional Terminal Adapter, and the bottom stud slides into the ‘U’-shaped
slot in the wedge base. Press down firmly to lock into place.
Handset Retainer Clip, Wall Mount or High Desktop Position Applications
Pull out the handset retainer clip as shown. Rotate the clip 180°, and then re-insert the clip. The tab should
protrude into the hookswitch area for wall mount or high desktop position use
Page 16 13-280116 Rev. C
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