Teltronic U PTHTT500760C Users manual

User Guide

HTT-500-2 hand-portable radio

Original Instructions: ENGLISH Document Number: PD-UG-0010 Issue 1.2

any means to any other party without prior written permission of Teltronic S.A.U. and/or PowerTrunk Inc. The distribution of this document may be also covered by NDA (non-disclosure agreement) between Teltronic S.A.U. and/or PowerTrunk Inc. and the receiver.

Please also note that part of these contents even may be covered by patent rights. This document, the referred documents and the described product are considered protected by copyright according to the

applicable laws. PowerTrunk and the PowerTrunk logo are registered trademarks of Teltronic S.A.U.

Disclaimer

Although every reasonable effort has been made to ensure the accuracy of the information contained herein and any other referred document, this should not be construed as a commitment on the part of Teltronic S.A.U. and/or PowerTrunk Inc., and the liability of Teltronic S.A.U. and/or PowerTrunk Inc. for any errors and omissions shall be limited to the correction of such errors and omissions. Teltronic S.A.U. and/or PowerTrunk Inc. welcomes any comment as a way to improve any delivered documentation. The information contained herein has been prepared for the use of appropriately trained personnel, and it is intended for the purpose of the agreement under which the information is submitted. Any party using or relying upon this information assumes full responsibility for such use and in no event shall Teltronic S.A.U. and/or PowerTrunk Inc. be liable to anyone for especial, collateral, incidental, or consequential damages in connection with or arising out of the use of this information. The information or statements given in these d ocuments regarding the suitability, capacity or performance of the mentioned hardware or software products cannot be considered binding but shall be d efined in the agreement made between Teltronic S.A.U. and/or PowerTrunk Inc. and the customer. Teltronic S.A.U. and/or PowerTrunk Inc. reserves the right to revise these documents and to make changes to its content at any time, without prior notification.

Software license agreement

NOTICE: CAREFULLY READ THE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE.

Contact Details

PowerTrunk, Inc. 66 York Street Jersey City NJ 07302 U.S.A. T: +1 201 630 4520 F: +1 201 630 4522

HTT-500-2 – 12/2016

CONTENTS

General information 1

Safety Information 1

Regulatory 2

How to use this document 4

Your radio at a glance 6

Battery 8

Charging the battery 9

Charging a 'flat' battery 10

Fitting the battery 10

Removing the battery 11

Using Sepura approved batteries 11

Controls & indicators 13

Navi-knob 13

Navigation Keys 13

Soft keys 14

Context keys 15

Status icons 16

LED indicators 21

Emergency button 22

Getting Started 23

Fitting a microSD card 23

Fitting a Smart card 24

Antenna 25

Power on 26

Power off 26

Locking and unlocking the keypad 27

Home screen 28

Shortcut Bar 29

Notifications 30

User Guide

iii

Menu 31

SmartMenus 33

Help 34

Emergency operation 36

Making an Alarm call 37

Receiving an Alarm call 37

Clearing an Alarm call 38

Power on Alarm call 38

Sound 40

Adjusting the volume 40

Loudspeaker on/off 40

Whisper mode 40

Audible tone alerts 41

Vibration alerts (Haptics) 42

Personalising your radio 43

Invert the display 43

Adjusting the backlight 43

Day/Night mode 44

Adjusting text and icon size 45

Setting the display language 46

Menu style 46

Time and Date 48

Talkgroups and folders 49

Special folders 50

Typical folder arrangement 52

Talkgroup Selection Mode 53

Folder Selection Mode 58

Contacts 65

Searching and filtering contacts 66

View contact details 67

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Creating contacts 67

Editing contacts 68

Delete all contacts 69

Calls 70

Call types 70

Call History 72

Group calls 73

Individual calls 74

Broadcast calls 76

Quick Calls 78

Smart Calls 78

Modifying your call setup 79

Text entry 81

Cursor movement 81

Character sets 82

Messages 84

Message Inbox 84

Opening messages 86

View message details 86

Reply to a message 87

Saved messages 87

Picture messages 92

Paging alerts 92

Networks 94

Authentication 94

Change Network 95

Transmit Inhibit 95

Fallback Mode 96

Operating Modes 98

DMO Mode 99

User Guide

Repeater Mode 101

P25 Mutual Aid mode 105

Callout alerts 110

Responding to Callouts 111

Callout display 116

Group calls to Callout group 118

Information Phase 118

Features 121

Privacy Screen 121

View images 121

Connector Protector 122

User profiles 123

Man Down 125

Lone Worker 127

WAP 128

Using WAP 128

Browser menu 129

Navigation menu 130

Settings 130

History menu 132

Using bookmarks 133

Call handling 134

GPS 137

GPS position 137

GPS direction 138

GPS reporting options 139

Bluetooth® 140

Bluetooth® on/off 141

Audio devices 141

Data devices 143

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Modify connected devices 146

Security 147

PIN entry 147

Change PIN 148

Unlocking the radio after incorrect PIN entry 148

End-to-End Encryption 148

Zeroising 150

Asset management 151

Labelling 151

RFID tag 152

Customising your radio 153

Accessories 155

Belt clip 156

Klick fast stud 157

Fit an accessory 159

GLOSSARY 161

User Guide

vii

viii

HTT-500-2 – 12/2016

General information

This user guide describes the default operation and features of the HTT-500-2 radio. Your service provider or organisation may have customised your radio to optimise its performance to suit your individual needs. There may be differences between this guide and the way your product operates. Contact your service provider or organisation for information about the customisation of your radio.

Safety Information

Before using this product read the safety and regulatory information contained in the Product Safety Guide (SPR-DOC-00170) supplied with your radio. It is your responsibility to ensure that this product is operated safely at all times, and that local laws governing the use of Radio Frequency (RF) devices are observed.

PowerTrunk products are designed for use by mobile workforces, often working alone, and are intended for use in occupational and controlled conditions. It is recommended that you obtain training on how to operate this product. Your personal safety could be at risk if you do not understand how to operate this product correctly.

PowerTrunk products have been tested to meet strict guidelines for personal safety and operational conditions. Do not operate this product in environments that exceed those listed on the product technical data sheet.

Important safety notes about the antenna

Only use PowerTrunk approved antennas with this product. PowerTrunk TETRA radios have been tested and certified for European, FCC and IC safety and compliance regulations using the following antennas:

Model Antenna (part no.)

HTT-500-2 300-00498

User Guide

The use of non-approved antennas may damage the product, will result in the non-compliance with regulatory requirements, compromise the product safety ratings, reduce the length of operating time and will invalidate the product warranty.

NEVER touch the antenna when your radio is transmitting, this may cause a minor burn to the skin and may affect the operational range of the antenna.

DO NOT handle, hold or swing your radio by its antenna, this may damage your radio and the antenna.

NEVER use your radio if the antenna shows signs for damage.

NEVER use your radio without an antenna attached, unless your radio is being used with an external antenna (such as an RSM antenna).

Transmitting without an antenna may damage your radio.

Regulatory

Waste Electrical and Electronic Equipment disposal information

This symbol on the product or its packaging indicates that this product must not be disposed of as household or commercial waste. Some countries have set up collection and recycling systems for waste electrical and electronic products. By ensuring that this product is disposed of correctly, you will help prevent potentially negative consequences for the environment and human health, and help conserve natural resources. Please dispose of your waste product according to your national and local regulations. Contact your service provider or PowerTrunk, Inc. for information about disposing of this product in your region of the world

Federal Communication Commission (FCC) Regulations

PowerTrunk, Inc. TETRA radios generate, use and radiate RF energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Radios that comply with the limits for a Class A digital device, pursuant of part 15 of the FCC rules, are identified by an FCC certification ID label (located under the battery). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference

HTT-500-2 – 12/2016

received, including interference that may cause undesired operation. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

The device may contain functions that are not operational in U.S Territories except as noted in the certification filing. The TCB Grant may have extended frequencies as noted in the certification filing and Section 2.927(b) may apply to the authorisation. The device complies with 47 CFR Part 90.203 (e), in that the operator cannot directly program the transmit frequencies using the normal accessible external controls. All instructions detailed in this manual must be followed in order to ensure compliance with SAR and RF exposure limits.

Failure to observe these restrictions may result in exceeding the FCC RF exposure limits.

US and Canada Markets

PowerTrunk radios may be restricted in frequency by the relevant IC FCB or FCC TCB Grant. Refer to the Grant for allowed frequency ranges.

PowerTrunk HTT-5000-2 hand-portable radios are approved Class A digital apparatus that comply with Canadian ICES-003.

FCC radiation exposure statement

This radio is intended for use in occupational/controlled applications where users have been made aware of the potential risks for exposure and can exercise control over their exposure. This product is not authorised for general population, consumer or similar use. This transmitter must not be colocated or operated in conjunction with any other antenna or transmitter.

IC RSS warning

The term “IC:” before the certification/registration number only signifies that the Industry Canada technical specifications were met. Nominal antenna port impedance is 50 Ω.

User Guide

IC radiation exposure statement

This radio is intended for use in occupational/controlled applications where users have been made aware of the potential risks for exposure and can exercise control over their exposure. This product is not authorised for general population, consumer or similar use. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter. Full details of RF exposure and compliance can be found at http://www.ic.gc.ca.

Compliance product labelling

The following compliance product labelling apples to the HTT-500-2 handportable radio:

Product Compliance product labelling

HTT-500-2 CAN ICES-3 (A)/NMB-3(A)

This device complies with Part 15 of the FCC Rules.

HTT-500-2

Operation is subject to the condition that this device does not cause harmful interference.

This radio is restricted to occupational use only to satisfy FCC RF energy exposure limits. Read the user guide for awareness and control information.

How to use this document

Icons and other visual cues are used throughout this document to help the reader with important information. These icons and visual cues are described below:

Indicates that this information is important and if

Warning:

Caution:

Note:

disregarded could result in an injury to yourself or to others.

Indicates that this information is important and if disregarded could result in serious damage to the product or other devices or a minor injury.

Contains additional information that could be exceptions to the general text. They may also contain references to additional information in this guide or other reading material.

HTT-500-2 – 12/2016

Tip:

Contains additional information that could help you perform a task quicker by offering an alternative method to that in the general text.

Bold typeface

Menu > Phone > Contacts

Used to highlight parts of the radio, such as keys and buttons, key presses and menu options.

Indicates navigation through the menu structure to the desired option based on the default language strings. Note: your radio may be customised to use

different language strings.

User Guide

Your radio at a glance

Item Description

1 Antenna.

2 Emergency Button. Press and hold (2 seconds) to initiate an Alarm call.

3 Rugged Accessory Connector (sRAC). Provides connection for accessories.

Centre context key. Press to activate the feature or option that appears directly above the key.

Right context key. Press to activate the feature or option that appears directly above the key.

Cancel/Home key. Press and hold (2 seconds) to power on your radio. From the Home screen, press and hold (4 seconds) to power off. Press and hold (2 seconds) to return to the Home screen from any other screen.

HTT-500-2 – 12/2016

Item Description

Alphanumeric keypad with backlight. Loudspeaker and microphone behind.

The loudspeaker is used during Group calls when an audio acccessory is not

connected and the radio is held in the hand. The microphone is used during phone calls. Use the keypad to enter alphanumeric characters for text editing and dialling. Keys 0–9, # and * are programmable soft keys.

Navigation keys. Press to scroll through lists and move the cursor when writing text.

9 Select/Send key. Press to initiate a phone call.

Left context key. Press to activate the feature or option that appears directly above the key.

11 Colour display with backlight.

Earpiece and microphone. Earpiece is active during phone calls when the

radio is held like a smart phone against the ear. Speak into the microphone during Group calls when the radio is not attached to an audio accessory and held in the hand.

13 Tri-colour LED (indicator). Indicates various operational states of the radio.

Blue LED (indicator). Indicates a missed event such as a call, Callout or message. Also indicates Bluetooth® status.

15 Navi-knob. A continuously rotating knob used to adjust the speaker volume.

16 Side Button (A/B). Press to activate a programmed feature.

PTT (Press-to-talk) button. Press and hold to talk during a group call. Release to listen to other radio users.

18 Side Button (C). Press to activate a programmed feature.

Digital Accessory Connector (sDAC). Used to charge the battery, program the radio and attach accessories.

20 Battery

21 Battery label area for attaching an asset label (optional).

Attachment point for accessory used to connect a belt clip or other accessory designed for securing the radio during use.

External Antenna Connector used with a car kit to attach an external antenna to the radio.

24 Radio ID Label for attaching an asset label (optional).

25 RFID tag for monitoring and auditing purposes.

User Guide

Battery

For your safety, inspect the battery regularly for any signs of damage, such as cracks or surface damage caused by an impact or the battery being dropped. Fit a new battery if there are any signs of damage.

Warning: Risk to personal safety. PowerTrunk TETRA radios have

been tested and certified using Sepura approved batteries. The use of non-approved batteries may damage the product, will result in noncompliance with regulatory requirements, compromise the product safety ratings including SARS, reduce the length of operating time and will invalidate the product warranty.

Checking the battery charge

Always check the amount of battery charge before lengthy periods of operation. A fully charged battery should provide continuous operation for a full shift, depending on a number of operational factors such as how the radio is operated, the operating environment (temperature and network signal strength) and the condition of the battery. When the radio is powered on, the amount of charge remaining may be displayed as a percentage (%) on the screen.

Battery charge indicators

A battery meter appears on the status line at the top of the radio display. The meter consists of 4 bars comprising 8 segments that fill and empty corresponding to the estimated amount of charge remaining.

Icon Description

Battery is fully charged.

Battery is 50% charge capacity.

Battery has >12% charge remaining.

Battery charge less than 12% charge remaining.

HTT-500-2 – 12/2016

Optimising battery life

A fully charged battery should last a full shift (approximately 12 hours) but this depends on a number of operational factors, such as how the radio is operated, the operating environment (temperature and network signal strength) and the condition of the battery.

Try the following to help you optimise battery life on a daily basis:

Ensure that batteries are fully charged at the start of a shift.

Decrease the amount of time the backlight stays lit between key presses (see Adjusting the backlight on page43).

Keep your speaker audio volume to a minimum (see Adjusting the volume

on page40).

Reduce the length of time the radio is transmitting and keep DMOor telephone type calls to a minimum because they cause higher current consumption.

Shorten the GPS reporting intervals if enabled (see GPS reporting options on

page139).

Charging the battery

Your radio is powered by a rechargeable battery. The battery may be recharged many times but it will eventually need replacing to ensure continuous maximum performance from your radio.

First time battery charging

New batteries (Standard battery part no. 300-01174 and High Capacity battery part no. 300-01175) are supplied in 'storage mode' which means they have a minimum amount of charge for storage purposes. Before using a new battery for the first time it must be fully charged to reactivate it. If the battery is used before it is reactivated (fully charged) the radio may not power on, or may indicate a low battery status icon or low level of charge.

Battery chargers

Only use PowerTrunk approved battery chargers. Use of non-approved chargers may not fully charge the battery or damage it. Always read the user documentation supplied with the charger for additional safety instructions and how to use it.

User Guide

Charging methods

The radio may be powered on or off during charging.

Attach the Charger cable to the connector at the base of the radio or place the radio with battery attached into a charging dock. During charging, the tricoloured LED on the radio indicates the charging progress and the

charging icon appears on the status line, providing there is sufficient charge in the battery to support this function.

Status LED Description

Flashing Orange

Solid Orange Charging in progress.

Solid Green Charging complete.

Solid Red

The battery may be charged separately from the radio using a battery-only charger.

Battery temperature is either too hot or cold to commence charging.

Battery has failed to charge and may be not be chargable. Contact your service provider or PowerTrunk.

Charging a 'flat' battery

If the battery is completely 'flat' (without charge) during storage or after a long period of non-activity, it may fail to recharge or stop charging after 20 minutes. If this happens, disconnect and then reconnect the charger (or power off the charger, then power on) to reset the battery.

Tip: Avoid charging a flat battery attached to a radio. During charging, the radio will attempt to power on when the battery charge reaches a certain capacity, which will drain the battery of its charge.

Fitting the battery

Ensure that the Smart/microSD card compartment cover is securely latched before fitting the battery.

If a belt clip is fitted to the radio, lift the belt clip before attempting to fit the battery. Do not attempt to insert the battery into the battery compartment

HTT-500-2 – 12/2016

sideways under the belt clip. This may result in damage to the radio and the belt clip.

To attach the battery, insert the battery into the battery compartment as shown. Press the battery downwards until it clicks into position.

Removing the battery

Caution: Power off before removing the battery.

Push the safety latch on the bottom of the battery. Lift the battery upwards and remove.

Using Sepura approved batteries

Your radio checks the authenticity of the battery when it is powered on and has a number of battery management features that only work when a genuine

User Guide

Sepura battery is fitted:

the remaining battery charge appears as a percentage when your radio is powered on [customisable];

battery meter icons, showing the remaining battery charge;

a low battery warning appears when charge is low; and

you can check battery information, such as its authenticity, remaining charge and serial number [customisable] (see Getting information about your

battery below).

If your radio detects a non-approved battery, the message "Unidentified battery

- powering down" appears. The message is cleared by pressing any key.

If your radio detects a non-approved battery, the message "Unidentified battery" appears.

If your radio detects a non-approved battery, the message "Unidentified battery

- powering down" and your radio powers off.

Caution: Non-approved batteries may not have inbuilt safety protection features, and could potentially damage your radio (invalidating your warranty) and affect your radio's safety and IP compliance ratings.

Getting information about your battery

You can see information about the battery attached to your radio, such as the remaining battery charge, whether the battery is authenticated (a genuine PowerTrunk battery) and the battery serial number [customisable].

Select Menu > Options > Battery Information.

The display shows:

Charge—the current remaining charge given as a percentage

Authenticated/Unauthenticated—a PowerTrunk/non-PowerTrunk battery is

fitted

<serial number>—the serial number of the battery

Note: If a non-PowerTrunk battery is fitted, the Charge is reported as 0%, the battery is marked as Unauthenticated and the serial number is not shown.

HTT-500-2 – 12/2016

Controls & indicators

Your radio has a number of controls and indicators.

Navi-knob

The Navi-knob is a continuous rotating knob that in its normal mode is used to adjust the volume. The Navi-knob can also be used to perform various other functions.

To do this… Do this…

Adjust loud speaker volume (or enable/disable Whisper Mode [customisable])

Rotate Navi-knob

Move cursor and select characters (in text entry mode)

Scroll through available talkgroups

Scroll through available Status Messages

Scroll through available User Profiles

Navigation Keys

Your radio has four navigation keys (left/right/up/down).

Rotate Navi-knob in Text Entry Mode or Editing Mode

From the Home screen, press Groups + rotate the Navi-knob

From the Home screen, press Groups 2 times + rotate the Navi-knob

From the Home screen, press Groups 3 times + rotate the Navi-knob

User Guide

Key Action

Use to move the scroll bar up and down to

Up/Down

see more information

Scroll a list of options

Down

Left/Right

Tip: When the display is inverted (flipped upside down) the left and right navigation keys work in opposite directions.

Soft keys

Note: In P25 Mutual Aid mode, most soft keys are not supported.

Open the top level menu from the Home screen.

Repeated presses moves upwards through the options and menu levels until the top level menu is reached.

Moves between options on the top level menu.

Moves through the text characters for selection when writing.

Some keys on your radio may be customised to provide one-touch access to regularly used features. These programmable keys are referred to as soft keys.

To activate the soft key function:

assigned to a programmable soft key, press and release

assigned to other keys (such as the keypad, Cancel/Home and Select/Send keys), press and hold for one second

The following keys can be customised as soft keys:

the Select/Send key

the Cancel/Home key

the Emergency Button (if not assigned to Emergency operation)

the programmable side buttons

all radio keypad keys (1–9, *, 0, #,)

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Note: During full-duplex PSTN/PBX calls, take care when trying to activate soft keys (designated as 0–9,* and # keys) because they also generate DTMF tones.

There are many functions that can assigned to a Soft key. Some functions are activated immediately, such as the keypad lock/unlock or loudspeaker on/off. There are some special functions that use a ‘navigate to screen’ function. This means that on activation, a screen displays and you need to take some additional action, such as activating a SmartMenu where you have to select an option.

Context keys

Your radio has a left, centre and right context keys which you use to select options displayed adjacent to them.

Context labels appear at the bottom of the screen, directly above each context key. These labels show the action of the key when it is pressed; either activating a feature or performing a function such as clearing a call (Clear) or selecting an option (Select).

The labels and actions of the context keys in the Home screen are:

Context key

Left Menu Press to enter the main menu.

Centre

Right Shortcut

Label Action

Groups

Status

Profiles

Press to change the talkgroup. See Selecting a

Talkgroup on page53

Press 2 times to send a status message. See

Inbox on page1

Press 3 times to select a user profile. See User

profiles on page123

Press to open the Shortcut Bar to quickly access regularly used features or clear a notification. See Notifications on page30 and

Shortcut Bar on page29

User Guide

Note: In P25 Mutual Aid mode the context keys in the Home screen are fixed as Menu, Channel and Squelch. These are described in P25 Mutual

Aid mode on page105.

Set context key shortcut

The shortcuts available for selection as shortcuts are set during the customisation of your radio.

Note: You can only use the left and right context keys soft keys on the top level screen (Home Screen).

To set a context key Home Screen shortcut

1. Open the Home screen.

2. Press and hold the context key until the Context Key Selection box appears.

3. Navigate to the shortcut in the list and press Select.

The key is reconfigured and the new shortcut label appears in the Home screen.

Status icons

Icons appear on the status line (at the top of the display) when the radio is engaged in certain activities or when certain functions are active.

Icon Description

Security and Emergency

Emergency

Appears when emergency operation mode is active on your radio and an Alarm call is in progress.

Air Interface Encryption disabled

Calls and Callouts will not be encrypted.

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Icon Description

E2E Encryption enabled

The Secure Communications icon indicates that the selected talkgroup is customised for End-to-End Encryption. In other words, calls you make by pressing the PTT button are End-toEnd Encrypted.

E2E Encryption disabled

Indicates that the call is not encrypted.

Key agreement

Indicates that a cryptographic key agreement is in progress between the radio and the Key Management Centre (KMC) on the network. (See End-to-End Encryption on page148.).

Trunked Mode Operation (TMO)

Outgoing TMOcall in progress

You are in a call that you initiated.

Incoming TMO call in progress

You are in a call that was initiated by another person or your dispatcher on the TMO network.

Missed incoming TMO call

You have missed an incoming TMO call. The blue LEDflashes. A notification alerting you to the missed call appears in the Shortcut Bar.

Scanning enabled

You radio is scanning (listening) to all available talkgroups within your scan list for activity.

Broadcast Call

A high-priority group call (point-to-multi-point) initiated by your Dispatcher to all network radio users. You cannot reply to the caller.

Direct Mode Operation (DMO)

Incoming DMO call

You are in a DMO call that was initiated by another radio user.

User Guide

Icon Description

Outgoing DMO call in progress

You are in a call to another radio user.

Missed incoming DMO Call

The blue LEDflashes to notify you that you have missed an incoming DMO call. A notification alerting you to the missed call appears in the Shortcut Bar.

DMO Repeater detected

Appears when a DMO repeater is detected and the radio can communicate with any other radios in the selected DMO talkgroup which are also in range of the repeater.

Repeater ignored

Repeater mode off

General icons

Migrated

Your radio is registered on a Visited Network.

Signal Strength

Shows the current signal strength. More bars indicate a stronger signal.

Good radio coverage

Indicates good radio coverage.

No service

Indicates poor signal or no radio coverage.

Battery Strength

Indicates the level of charge in your battery. More bars indicates more charge.

Low battery warning

Appears when there is less than 12% charge remaining in the battery.

Charging

Appears when the battery is attached to the radio during charging and the radio is powered on.

Keypad locked

HTT-500-2 – 12/2016

Icon Description

Transmit Inhibit

Indicates that you have activated transmit inhibit and the radio is unable to transmit (overridden when Emergency mode is activated).

Privacy mode active during a call

Appears for the duration of a call when Privacy mode has been activated to prevent any other calls interrupting an important individual call.

Covert operation mode enabled

The radio turns off any visual and sound alerts, and displays this icon when covert operation mode is enabled.

Group Focus

Appears when Group Focus is enabled, preventing any calls from other talkgroups (other than the selected talkgroup) connecting to the radio.

User Profile

Appears when a user profile is activated. Your radio may be programmed for a number of user profiles. The number next to the icon indicates the chosen user profile.

Connector Protection enabled

Indicates that you have enabled connector protection. You can use your radio in salt water environments without a cover fitted to the Facilities connector at the bottom of the radio.

Connector Protection disabled

Indicates that connector protection is disabled. Do not use your radio in salt water environments without a cover fitted to the Facilities connector at the bottom of the radio.

User Guide

Icon Description

Communication Type Mismatch

This icon appears when there is a mismatch in communications and is activated when:

a radio within range of a DMORepeater cannot make a call and attempts to set up a call in DMO instead, the icon appears on all radios within the talkgroup to indicate that there are members of the talkgroup who cannot take part in the call.

Bluetooth® device connected

Appears when you have activated Bluetooth® and have successfully connected a device.

Bluetooth® on, no device connected

Shows that you have activated Bluetooth® but do not have a device connected.

Lone Worker protection enabled

Indicates that you have enabled the Lone Worker feature on your radio.

Man Down motions and tilt sensors active

You have enabled the Man Down feature and the motion and tilt sensors are active.

Man Down Tilt sensor active

You have enable the Man Down feature, but only the tilt sensor is activated.

Man Down motion sensor active

You have enable the Man Down feature, but only the motion sensor is activated.

GPS tracking enabled

Indicates that the GNSS (Global Navigation Satellite System) function has been enabled.

GPS tracking not available

HTT-500-2 – 12/2016

LED indicators

Blue LED

The blue LED indicates either a missed event, such as a missed call or unread message, or your Bluetooth®status (if enabled). Notifications alerting you to the missed calls, Callouts or unread messages appear in the Shortcut Bar. See

Notifications on page30.

Note: In P25 Mutual Aid mode the blue LED only indicates Bluetooth status (if enabled).

LED Indication Description

Flashing on for 1 second, off for one second, on for another second, then off for seven seconds

One flash every 10s Bluetooth®function is enabled

Continuous rapid flashing

* Not supported in P25 Mutual Aid mode.

Tri-colour LED

The tri-colour LED indicates the operational state of the radio.

LED Colour Description

Solid green Radio is powering on or in a call and receiving

Solid red Radio is in a call and transmitting

Missed event*

radio is in Bluetooth®discoverable (visible) mode

User Guide

Intermittent flashing red

Flashing orange Incoming telephone call or SDS/Status message

Intermittent four flashes orange

Attempting to connect to the network or incoming telephone SDS/Status message or battery low warning

Transmit Inhibit mode or Fallback mode are active

Emergency button

Note: In P25 Mutual Aid mode, emergency operation is not supported and the Emergency button is disabled.

The red button on your radio is typically programmed to activate an Alarm Call. See Emergency operation on page36.

Press and hold (2 seconds) the Emergency button to initiate an Alarm Call.

If the radio is powered off, press and hold (3 seconds) to power on and initiate an Alarm Call. It may take several seconds for the radio to complete its power on process before initiating the Alarm call.

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Getting Started

Fitting a microSD card

Note: Your radio supports microSDHC 32 GB cards that must be formatted for the FAT16 file system.

1. Lift the cover using a small screw driver or tweezers.

2. Carefully lift the metal retainer and insert the card as shown.

Caution: Use care when opening/closing the metal card retainer. If it becomes detached, it can be clipped back into place.

3. Carefully close the metal retainer.

User Guide

4. Close the cover. Using your thumbs, press downward firmly on either side of the cover as shown to secure each tab. You must ensure that the compartment cover is secured. Not securing the cover will affect your radio's IP rating.

Fitting a Smart card

If required by your network operator, you may need to fit a Smart card to your radio.

1. Lift the compartment cover using a small screw driver or tweezers. The cover is secured by two tabs located at the top of the cover, either side of the recess.

2. Insert the card into the slot on the underside of the cover as shown, ensuring that the card is secured between the two tabs.

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3. Close the cover. Using your thumbs, press downward firmly on either side

Antenna

of the cover as shown to secure each tab. You must ensure that the compartment cover is secured. Not securing the cover will affect your radio's IP rating.

Caution: Your radio must be fitted with an antenna at all times (unless your radio is used with an external antenna such as an RSM) during operational periods. Transmitting without an antenna attached my damage the product. Your radio is designed for use with PowerTrunk approved antennas.

Always ensure that the seal between the antenna and the radio is maintained.

Never touch the antenna when the radio is transmitting. Ensure your radio is powered off before fitting or removing the antenna.

Fitting the antenna

1. Insert the base of the antenna into your radio's antenna connector.

2. Rotate the antenna clockwise until it is finger tight. Then apply another 1/4 turn clockwise.

User Guide

Removing the antenna

Rotate the antenna counter-clockwise until it can be removed from the radio.

Power on

To power on, press and hold (2 seconds) the Cancel/Home key.

Your radio attaches to the last selected talkgroup when it was powered off (if it is 'in service').

Depending on your radio's customisation any of the following may display:

the percentage of charge remaining, if a PowerTrunk battery is fitted

a company logo

a splash screen

a welcome screen

a PIN entry screen

Note: A message may be displayed relating to the authenticity of your battery or attached accessory. A message may appear if your software licence has or is about to expire.

Note: If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network. See Authentication on page94.

Note: Transmitting in 3W RF is only available when using a PowerTrunk 3W battery. During power on the radio checks the authenticity of the battery and whether it has the capacity for the radio to transmit 3W RF. A message displays and the power may be limited if the radio cannot transmit in 3W RF when licensed to do so.

Power off

Note: Do not power off the radio by removing the battery. The radio must be powered off correctly to ensure that it performs a controlled 'powered down'.

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To power off, from the Home screen press and hold (4 seconds) the Cancel/Home key.

Scroll to the Shutdown option, then press the Select key to power off your radio. Before powering down, alerts and messages may be sent.

Note: If your radio is configured to provide an option to delete Callouts, navigate to Shutdown or Delete Callouts then press the Select key.

Locking and unlocking the keypad

To prevent accidental activity during operation, you can lock the keypad. This will also prevent access to the radio's functions if the radio is stolen. When the keypad is locked, the Key icon appears in the status line.

The keypad can be locked manually or set to lock automatically after a period of inactivity.

Note: If customised, your radio's keypad can be locked when an accessory is attached.

Receiving calls with locked keypad

If you receive a telephone call when the keypad is locked your radio can be customised so that the Select/Send key can still be pressed to answer it. If the call is accepted the whole keypad is unlocked. Your radio can also be customised so that you can press the Cancel/Home key to reject the call and in this case the keypad remains locked.

Navi-knob with locked keypad

Your radio may be customised so that the Navi-knob is locked when the keypad is locked. In this case you cannot alter the volume by rotating the Navi-knob.

Your radio can also be customised so that the Navi-knob remains unlocked and in this case it can be used for volume control only while the keypad is locked.

User Guide

To lock/unlock the keypad:

Press the * (star) key (or a designated soft key), then press the OK context key to lock/unlock the keypad.

Tip: To quickly lock and unlock the keypad, press and hold (2 seconds) the * (star) key.

If you press any other key while the keypad is locked no action is taken. The Navi-knob remains unlocked when the keypad lock is enabled. A message is displayed to remind you that the keypad is locked.

Alternatively, you can:

1. Select Menu > Options > Settings > Keypad Lock.

2. Press Lock to lock the keypad.

Setting the radio to automatically lock the keypad

You can set the radio to automatically lock the keypad after a period of inactivity.

1. Select Menu > Options > Settings > Timed Keypad Lock.

2. Press Toggle to enable/disable auto keypad lock.

Home screen

The top level screen, known as the home screen, appears when the radio powers on and when it is idle.

Note: In P25 Mutual Aid mode the Home screen is simplified. See P25

Mutual Aid mode (described on page105).

Tip: To quickly get back to the home Screen, press and hold (2 seconds) the Cancel/Home key.

The status line, at the top of the screen, displays various icons to indicate the state of operation or when certain functions such as keypad lock have been activated. It can also be configured to display the Network Name when the radio is idle.

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The context key labels at the bottom of the screen indicate what the context key directly below the label is configured to do. These labels change according to where you are in the menu hierarchy.

# Description

Status line showing the radio coverage signal strength, battery

charge indicators, and operational status icons.

Information area containing information that only appears on the Home screen. This is customised by your service provider or

organisation. It may show date and time, your selected talkgroup, folder and network name (Mobile Network Code Alias).

Context key options (available in the Home screen).

Shortcut Bar

You can easily access commonly used radio features such as your Inbox, and turn features on and off using the Shortcut Bar. The Shortcut Bar can contain up to 5 radio features and some of these can be paired with notifications to alert you to a missed call or a new message in your Inbox.

To open the Shortcut Bar, in the Home screen press the Shortcut context key.

User Guide

# Description

Use the navigation keys to scroll through the notifications and features. Notifications always appear to the left of features. Press the

Right navigation key to continue scrolling right to view more shortcuts (if available).

To open a notification or feature, highlight it and press the Select

context key.

Press the Back context key to close the Shortcut Bar without opening

a feature.

Notifications

Like a smart phone, your radio can display notifications to indicate a missed call or new message. They also appear when certain functions are enabled such as mute and transmit inhibit. Your radio can display up to 5 notifications, and up to 5 shortcuts commonly used radio features.

Some features can be paired with notifications, such as your Inbox so when a message is received a notification appears in the Shortcut Bar to alert you to the unread message. When paired with a feature, the feature icon appears with a notification badge .

The following notifications can be paired with a feature:

Icon Notification Paired Feature

Unread message Inbox

Missed call Call History

Missed Callout Callout

# Description

2 Example notification of a change of state (Transmit Inhibit).

Notifications paired with features appear to the left of all other feature icons.

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Shortcuts to commonly used features always appear to the right of notifications. Scroll right to see more features (if any).

SmartMenus

SmartMenus are designed to provide quick access to regularly used radio features, usually with a common theme. Your service provider or

User Guide

organisation may customise your radio with a number of SmartMenus, for example you may have a SmartMenu containing all your Quick Status messages, another for user profiles and another for selecting operational modes such as toggling on/off covert mode, Transmit Inhibit, loudspeaker mute and so on.

SmartMenus are assigned to a soft key, either a Side key or one of the keys on the keypad. To open a SmartMenu, press the Side key or press and hold (1 second) the assigned key on the keypad.

Help

Use the navigation keys to scroll the list of options on the SmartMenu. Options are labelled with a number, shown to the right of the option. To select the option, press the key that corresponds to the number of the option, for example to select option 3, press the 3 key. Note that using this method only options numbered 1 to 12 can be selected using the keys on the keypad (press 0 for option 10, the Star (*) key for option 11 and the Hash (#) key for option 12). For options numbered 13 onwards, scroll to the option (highlight it), and press Select.

The Help menu displays a free text area which is usually customised to indicate radio soft key assignments. It may also be used to record any required help text.

To access help

Use one of the following:

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Press the Up navigation key (or Shortcut) to open the Shortcut Bar, then select Help.

Press a dedicated soft key (default is normally key ‘0’ zero).

Press Menu > Help.

User Guide

Emergency operation

Note: In P25 Mutual Aid mode, emergency operation is not supported and the Emergency button is disabled.

Emergency operation is available in TMO and DMO if the radio is in service. If your radio is customised for Gateway and Repeater modes, it will make an Alarm call in TMO. If it cannot make the call in TMO the radio will automatically switch to DMO to make the call.

The red button on the top of your radio can be programmed to initiate an Alarm call at any time when your radio is in operation. This button is known as the Emergency Button.

Your radio may be customised to perform one or more of the following:

Initiate an Alarm call set up to one or more pre-defined users (typically to your dispatcher and other members of your talkgroup) and/or;

Send an Emergency Status message to an individual, the dispatcher or a talkgroup and/or;

Send a position report (GPS dependent).

If you are working in RF sensitive areas and have enabled Transmit Inhibit, prohibiting radio transmission, initiating an Alarm call will override the Transmit Inhibit feature and the Alarm call will be transmitted.

Your service provider or organisation can provide information on how your radio is customised for Alarm calls and how to operate your radio in emergency situations. If you are working in a sensitive environment your radio may be customised for Silent Alarm calls where audible and display alerts are disabled, or your radio may be customised for Live Microphone that allows you to call for assistance hands-free without pressing the PTT button.

Silent Alarm Call

If you are working in sensitive environments where the audible and display alerts associated with an Alarm call are inappropriate, your radio can be customised to make a Silent Alarm call (without acoustic or screen alerts).

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Silent Alarm calls cannot be activated when operating in Lone Worker or Man Down modes.

When a Silent Alarm call is made, the radio displays the Home screen with the talkgroup associated with call. During the call you may navigate away from the Home screen.

Live Microphone feature

Your radio may be customised with the Live Microphone feature. This feature allows you to broadcast a call for assistance hands-free for a specified period of time and without having to press the PTT button. The radio automatically cycles between transmit and receive communication during a programmed period of time (seconds). Live Microphone is cancelled when the time expires or by pressing the PTT button.

Making an Alarm call

You can still make an Alarm call if the keypad is locked.

To make an Alarm call

1. Press and hold (2 seconds) the Emergency button; a confirmation beep sounds.

2. Release the button and speak into the microphone.

During an Alarm call:

the microphone is ‘live’ for a programmed period (seconds) allowing you to speak hands-free without pressing the PTT button (customisable)

the LED illuminates solid red

your radio sounds audible tones

a large emergency symbol appears on the screen

your identity and talkgroup appears on the display of those receiving the Alarm call

Receiving an Alarm call

An Alarm call overrides any existing calls on the talkgroup.

User Guide

You know you are receiving an Alarm call when:

your radio sounds an audible tone

the LED flashes red

the emergency symbol appears on the screen

your radio status changes to Emergency

Clearing an Alarm call

You can only clear an Alarm call that you have initiated.

To cancel the Alarm call, press the Clear context key.

To cancel the Alarm call, press the Call Clear key, the Clear context key or the Cancel/Home key. Alternatively, press and hold the Emergency button (2 seconds).

Warning: Depending on which network is being used, if the TETRA Alarm call is a group call, then—although both of the TETRA Alarm call exit functions will clear the TETRA Alarm call on the call originator’s radio—it will not remove the alarm from the system. Radios alerted to the emergency may, depending upon the infrastructure configuration, remain in the TETRA Alarm call condition until the dispatcher clears the call from the system.

When the Alarm call is cancelled, your radio returns to the talkgroup that was selected before the call was initiated.

Power on Alarm call

If your radio is powered off, press and hold (3 seconds) the Emergency button to power on and initiate an Alarm call. Any customised Welcome screen is not displayed during power on. If your radio is customised for PIN entry, you will need to enter your PIN before the alarm call is initiated. It may take several seconds for the radio to complete its power on process before initiating the Alarm call.

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Note: If your radio supports Radio User Assignment (RUA), which authenticates your radio on the network, you may be prompted to log on to your network before the Alarm call is initiated. Contact your service provider for information. See Authentication on page94.

User Guide

Sound

Your radio is equipped with a loudspeaker for use during PTTcalls and a low level speaker for use during telephone calls. You can adjust the volume of the speaker and increase the sensitivity of the microphone (see Whisper mode

below) so that you can speak more quietly. Your radio also uses sound to alert

you to the various operational states.

Adjusting the volume

Rotate the Navi-knob to adjust the volume. A vertical volume meter displays to indicates the current volume level. The radio sounds an audible tone at the new volume level.

Loudspeaker on/off

Tip: A soft key may be customised to toggle the speaker on and off.

1. Select Menu > Options > Settings > Loudspeaker ON/OFF.

2. Press Toggle or press the Select/Send key.

Whisper mode

Whisper mode allows you to talk more quietly than normal but still be heard and understood by the person you are calling. It can be useful to switch to Whisper mode when providing confidential information.

Note: If you select a User Profile which already increases the sensitivity of the microphone, depending on your radio's customisation Whisper mode may not increase the sensitivity further.

To enable Whisper mode

Depending on customisation, to enable Whisper mode, you can:

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press a programmed soft key

rotate the Navi-knob to decrease the volume to below its lowest level

The radio sounds a low-high level alert when Whisper mode is enabled.

To disable Whisper mode:

Depending on customisation, to disable Whisper mode, you can:

press a programmed soft key

increase the volume until the volume level meter displays at least the minimum level

increase the volume to its loudest level then attempt to increase the volume further

The radio sounds a low-high level alert when Whisper mode is disabled.

Audible tone alerts

Certain events on your radio initiate audible tone alerts. These alerts are attenuated when you select a user profile which uses covert mode (see User

profiles on page123).

1. To toggle audible alerts

2. Select Menu > Options > Alerts > Audio Alerts.

3. Press Toggle (or the Select/Send key) to toggle alerts on/off.

Note: If your radio is turned off with Audio Alerts disabled they remain disabled when the radio is next switched on.

User Guide

Vibration alerts (Haptics)

Your radio can provide vibration alerts and haptic feedback to help you recognise certain events, such as when a key is pressed, for example in a dark environment, or when you are wearing gloves.

To toggle vibration alerts

1. Select Menu > Options > Alerts > Vibrator Alerts.

2. Select one or more of the following options:

Vibrator (Voice)—vibrate on incoming individual half-duplex or fullduplex calls

Vibrator (Data)—vibrate on incoming SDS or Status messages

Vibrator (Alarm Key)—vibrate when Emergency Button is pressed

Vibrator (Key Press)—vibrate when any key (except Emergency Button

and PTT) is pressed

3. Press Toggle or the Send/Select key to enable/disable it as required.

4. To return to the Display Settings menu press Back or the Cancel/Home key.

Tip: To stop the radio vibrating when a voice call is received, press a Context key or the Select/Send or Cancel/Home key.

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Personalising your radio

You can personalise your display settings (such as text size, backlight, inverting the screen and change languages) and create a personal phone book containing your own contacts.

Invert the display

When you are wearing the radio on your shoulder, attached to a belt or to a body vest, you may want to flip the display upside down to make it easier to read. The Invert Display option rotates all screen elements (apart from the Context key labels) by 180 degrees.

Tip: This feature is commonly assigned to a soft key or SmartMenu.

To invert the display:

1. Select Menu > Options > Settings > Display Settings > Invert Display.

2. Press the Toggle context key. When a tick appears in the check box, the display is flipped, and when the check box is empty the display is set to normal.

Note: When the display is inverted, the navigation keys work in opposite to their normal function. Press the Up key to scroll down and the Down key to scroll up. The Right key to scroll left and the Left key to scroll right.

Adjusting the backlight

When a call or message is received, and when you press any key, the backlight lights up the display and keypad. The length of time the backlight illuminates is set during customisation.

User Guide

To adjust the backlight:

You can toggle the backlight on/off from the Shortcut Bar, by using a soft key or from a SmartMenus on page33 (if customised).

Alternatively:

1. Select Menu > Options > Settings > Display Settings > Backlight.

2. Press the Toggle context key.

To adjust brightness:

1. Select Menu > Options > Settings > Display Settings > Day/Night Mode.

2. Select Backlight Level.

3. Rotate the Navi-knob to adjust the intensity of the backlight and the keypad illumination on a scale of 1–7 (max.).

Day/Night mode

When a call or message is received, and when you press any key, the backlight lights up the display and keypad. A bright display can be a potential distraction, particularly when driving at night or in poor lighting conditions. Day/Night mode lets you adjust the intensity of the backlight and keypad illumination to suit your working conditions. Night mode reduces the glare from the display, making it ideally suited for when the radio is cradled in a vehicle at night time. Night mode reduces the glare from the display, making it ideally suited for night time use.

When the preferences for day and night mode have been set, switching between the modes automatically adjusts the backlight and display settings.

To change Day/Night mode settings

1. Select Menu > Options > Settings > Display Settings > Day/Night Mode.

2. Scroll to each option (highlight it) to make your adjustments:

Day Mode—to toggle between Day Mode and Night Mode press the Toggle context key.

Backlight Enabled—to toggle the backlight on/off press the Toggle

context key. When a tick appears in the box, the backlight is on, and when the box is empty, the backlight is off.

Backlight Level—to adjust the intensity of the backlight and the key pad illumination on a scale of 1 to 7 rotate the Navi-knob.

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Tip: A soft key may be customised to switch between Day/Night mode.

Adjusting text and icon size

Your radio uses the default size for the text and icons set during customisation, however it also supports a number of different size modes that control how text and icons are displayed, which can make them easier to see from a distance.

Caution: When selecting larger modes, some prompts or icons may not appear on the radio display.

Your radio supports the following modes:

Normal Mode allows the maximum amount of information available to be displayed in a compact character size.

Large Mode displays screen information in a large character size.

Very Large Mode displays the talkgroup number or talkgroup name, as

customised, in an extra large size on the Home screen with all other screens in Large mode.

Custom displays the Home screen, menu and WAP browser in predefined text sizes set during customisation. Only the Home screen supports Very Large mode, with other screens set to either Normal or Large mode.

Note: Depending on the customisation of the Home screen, if the date is shown on the Home screen it may be truncated in Very Large Mode. If the date format YYYY.MM.DD is used, then the day does not display.

To change text mode:

1. Select Menu > Options > Settings > Display Settings > Text Size.

2. Use the Up and Down Navigation keys to highlight the mode and then press the Select context key.

The radio displays the Home screen, with the text and icons appearing in the chosen mode.

User Guide

Setting the display language

Your radio operates in the language chosen during customisation and can support two display languages. The display uses the default language if the radio is only customised for a single language, or the currently selected language if two languages are programmed.

To change the language:

Tip: Your radio may be customised with a soft key or provide an option on a SmartMenu to change the display language. See SmartMenus

(described on page33)

1. Select Menu > Options > Settings > Language.

2. Scroll to the language option, and then press the Select context key.

The Home screen appears and the display shows the selected language.

Menu style

Grid style

You can display the menu in Grid, List or Compatibility style.

1. Select Menu > Options > Settings > Display Settings > Menu Style.

2. Select one option:

Grid—set Grid menu style

List—set List menu style

Card—set Card (Compatibility) menu style

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List style

highlight items using the four navigation keys

to open an item press Select

to return to the top level screen press Cancel or Cancel/Home key.

highlight items using the Down and Up navigation keys.

to open an item press Select

to return to the top level screen press Cancel or the Cancel/Home key.

Compatibility style (card)

highlight items using the Left and Right navigation keys

to open an item press Select

to return to the top level screen press Cancel or Cancel/Home key.

User Guide

Time and Date

Your radio can be customised to display the current time and date on the Home screen. The time is shown in 24 hour format. The day and month appear in alphanumeric characters, for example Wednesday, 20 May. Your radio may be customised to use shortened forms for the day (Wed.).

To view and edit the time and date

1. Select Menu > Options > Settings > Time and Date.

2. Press Edit or press the Select/Send key.

3. Enter the digits required (see Text entry on page81).

4. Press OK or the Select/Send key to save your changes; press Cancel or the Cancel/Home key to abandon your changes.

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Talkgroups and folders

Talkgroups are pre-programmed onto your radio. Each talkgroup typically contains users who have a similar role or who are within a distinct location or who provide a service that you would use. They are organised into folders to help you quickly select one that is applicable to your environment or situation.

A folder can contain both DMO and TMO talkgroups, but only those talkgroups applicable to the current operating mode, either DMO or TMO, appear when a folder is opened. In TMO, only those talkgroups available on the current network are displayed. The folders available depend on the customisation of your radio; various ‘special’ folders are also programmed into your radio (see Special folders on the next page).

Tip: If you want to change from a DMO talkgroup to a TMO one, you need to change the operating mode first (see Operating Modes on page98).

A top level folder can have a number of sub-folders, similar to a folder structure on a computer, and a folder can contain both folders and talkgroups. If a folder contains sub-folders and talkgroups, two tabs appear— one for sub-folders and the other for talkgroups. You can use the Left

or Right navigation keys to switch between the tabs.

Your radio may be customised for Talkgroup Selection Mode or Folder Selection

Mode. How you select a talkgroup depends on which mode your radio is

customised to use. When you select a talkgroup, the radio attaches to that talkgroup. Your radio can only participate in calls with talkgroups it is attached to via the network. When ongoing calls are detected on any talkgroup your radio is scanning you can join in by pressing the PTT.

When the radio is attached to a talkgroup, the talkgroup and folder appear on the Home screen (see Home screen on page28). If a talkgroup and folder are not shown:

the radio may not have attached to the last used talkgroup at power on, or

it was attached to a DGNA talkgroup which has been deassigned, or

User Guide

it may be attached to hidden background talkgroups, or

a folder has not been selected (Folder Selection Mode only), or

a change of network may have occurred and the last used talkgroup may not be usable on the current network.

When your radio is powered on, if possible it re-selects either the default talkgroup or connects to your last selected talkgroup.

Special folders

In addition to the ‘standard’ folders created to contain your talkgroups, your radio can be customised with Special folders. Special folders can only contain talkgroups (they cannot contain folders). Some Special folders are continuously scanned, and when ongoing calls are detected you can join in by pressing the PTT.

The following special folders may be programmed into your radio during customisation:

Favourites—frequently used talkgroups that can be added to the folder during customisation or added by the user.

All—contains every talkgroup programmed into your radio including those in special folders. Only available on radios customised for Talkgroup Selection mode.

DGNA—contains up to 50 dynamically assigned groups. The contents are automatically maintained by the radio and are not customisable in Talkgroup Selection Mode. You can select a DGNA talkgroup. In Folder Selection Mode, the scan state (scanning enabled or disabled) of a talkgroup can be changed and the folder can be emptied using the Folder Restore option.

UDSL—user-defined scan list(s), see User Defined Scan Lists on page56. A list of talkgroups which you can modify yourself. If you select a UDSL instead of a specific talkgroup your radio scans all the talkgroups in that UDSL. Until a UDSL is selected its talkgroups are not scanned for activity. For more information see User Defined Scan Lists on page56. Only available on radios customised for Talkgroup Selection mode.

Always attached—talkgroups which the radio scans continuously for activity. A talkgroup in this folder can be selected as the requested talkgroup in Talkgroup Selection Mode.

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Background—talkgroups which the radio scans continuously for activity. You cannot select a background talkgroup in this folder as your requested talkgroup.

User Guide

Typical folder arrangement

The following illustration shows how the folders can be used to organise talkgroups:

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Talkgroup Selection Mode

When the radio is customised for Talkgroup Selection Mode, the selected talkgroup becomes the requested talkgroup to which you make calls.

You can insert frequently used talkgroups in the Favourites folder, making it quicker and easier to change your talkgroup. Additionally your radio may be customised for Quick Groups that allow you to change to a frequently used talkgroup using a soft key.

You can create your own user defined scan lists that are saved into the UDSL special folder. The UDSL folder ‘greys out’ (disables) talkgroups that are invalid for the current network. The scan list allows you to set scanning priorities on the talkgroups, so the radio can prioritise calls between the scanned talkgroups. See User Defined Scan Lists on page56.

Selecting a Talkgroup

You can use one of the following methods to select a talkgroup:

From the Home screen, press Groups.

From the Menu navigate to the Groups menu.

Use a soft key to return to your Quick Group.

Note: Talkgroups in the Smart Call Folder-1 or Smart Call Folder-2 folders can only be accessed when the appropriate Smart Call mode has been selected from the Speech Call Settings screen or by using a soft key. (See

Smart Calls on page78.)

1. From the Home Screen, press the Groups key. The current selected folder and talkgroup appear in the talkgroup selection box.

Tip: If you want to change to another talkgroup within the same folder, simply enter the number of the talkgroup, or select the All Folder which contains all the talkgroups and enter the number of the talkgroup.

User Guide

2. Use the Left and Right navigation keys to move between folders at the same level. Use the Up and Down navigation keys to move between the folder levels (sub-folders).

Rotate the Navi-knob to scroll through the talkgroups within the currently selected folder. The directional arrows under the talkgroup name indicate the rotational direction of the Navi-knob.

3. Press the Select context key to attach to the talkgroup.

Opening a folder

1. Select Menu > Groups > Folders.

2. Highlight a folder and press Open.

Tip: To navigate back ‘up’ the folders list, press Back.

Searching for folders and talkgroups

You can search for talkgroups or folders by filtering on a text string. Items which do not match the string are temporarily ‘filtered out’ of the list.

You can use either:

Search card—to filter the current talkgroup/folder folder.

Search all—to filter across all talkgroups and folders

1. To search inside a specific folder, open that folder.

2. Press Options then select Search card or Search all.

Enter characters you wish to filter against (see Text entry on page81).

The list of matching names is dynamically filtered as characters are entered. Only matching talkgroups or folders remain in the list.

4. To cancel the filter operation select the Stop search option.

Inserting a talkgroup into a folder

If a folder is editable you can use the Insert option to insert a talkgroup into it.

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Deleting a talkgroup from a folder

If a folder is editable you can use the Delete option to remove a talkgroup from it. The talkgroup can still be selected from the All folder if customised, or by entering the talkgroup number directly in the Talkgroup Selection box.

Create a ‘favourite’ talkgroup folder

To quickly access frequently used talkgroups, you can add them to the Favourites folder.

1. Select Menu > Groups > Folders > Favourites.

2. Press Options, then select Open.

3. Navigate to the New Group option then press Options.

4. Press Insert.

5. Select the talkgroup you want to add (from any folder).

6. Press Select to insert the talkgroup into the Favourites folder.

Tip: If the New Group option is not available, you do not have 'edit' permissions on the Favourites folder. The Favourites folder must be set to 'Edit' at customisation.

Quick Groups

You can quickly change to a different talkgroup by pressing a customised Quick Group soft key specified for that talkgroup.

To select the Quick Group talkgroup

Press the customised Quick Group soft key. Alternatively, view the Quick Group using the menu then press Select.

To view your Quick Groups

You can view the talkgroups and folders associated with your assigned Quick Groups.

1. Select Menu > Groups > Quick Groups.

2. Use the Up and Down navigation keys to highlight a Quick Group then press Select.

To change the talkgroup associated with a Quick Group

Your radio can be customised to allow you to change the talkgroup associated with a Quick Group.

User Guide

Note: These changes may be overwritten when your radio is reprogrammed.

Select and view a Quick Group (described in To view your Quick Groups on the

previous page) then:

Select Options > Change > Current.

Your current talkgroup is now associated with the selected Quick Group.

User Defined Scan Lists

A User Defined Scan List (UDSL) is a list of talkgroups which are either fixed, or user-definable. Any talkgroups in the UDSL that are invalid for the current network are disabled and are shown ‘greyed out’ in the talkgroup list.

Until a UDSL is selected the talkgroups it contains are not scanned and your radio cannot receive calls from them. Your radio can have a maximum of 20 UDSLs, and up to 10 talkgroups can reside within each UDSL.

If you select a UDSL (in the same way as you select a talkgroup, see Selecting a

Talkgroup on page53):

the talkgroups it contains are scanned, allowing your radio to receive calls from any of the talkgroups in the UDSL

the UDSL icon is displayed in the right hand corner of the radio

display

calls are made to the talkgroup designated as the 'selected talkgroup'. If there is no selected talkgroup in the UDSL, calls are made to the talkgroup with the highest priority.

Each talkgroup in a UDSL can have up to three different levels of userdefinable group scan priorities which are used by your radio when deciding which call to follow when a call on one talkgroup is active and a call on another talkgroup is received. The scan priority of each talkgroup in a UDSL is shown at the right hand side of the screen as (High), (Normal) or (Low). You can designate a selected talkgroup in each UDSL. You can add and remove talkgroups from a UDSL.

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View and edit scan list

1. Select Menu > Groups > Scan Lists.

2. Use the Up and Down navigation keys to select one of the UDSLs and press Open.

3. Press Edit.

Change default (selected) talkgroup

1. Use the Up and Down navigation keys to select one of the talkgroups in the UDSL.

2. Select Edit > Options > Select.

3. Select Edit > Options > Save.

Add a talkgroup

1. Press Options > Add.

2. The talkgroup selection box is activated. Select a talkgroup as described in

Selecting a Talkgroup (described on page53) then press Select.

3. Select Edit > Options > Save.

Remove a talkgroup

Select the talkgroup you wish to remove then:

1. Select Edit > Options > Delete.

2. Select Edit > Options > Save.

Changing group scanning priority

1. Select Edit > Options > Change Priority.

2. Select scan priority (High), (Normal) or (Low) then press Select.

3. Select Edit > Options > Save.

User Guide

Scanning ON/OFF

Scanning of talkgroups can be enabled and disabled. If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned.

Note: Background talkgroups are always scanned and will continue to be scanned when scanning is disabled.

1. Select Menu > Groups > Scanning ON/OFF.

2. Press Toggle (or the Select/Send key) to enable/disable scanning.

Folder Selection Mode

When the radio is customised for Folder Selection Mode, you need to select a folder, which is typically configured with zero or one selected TMO talkgroup and/or one selected DMO talkgroup, which the radio users to make calls. The selected talkgroup can be changed at any time.

The current folder and talkgroup appear on the Home screen when a folder is selected, and a talkgroup within that folder is selected as the requested talkgroup. If a folder is not selected when the radio powers on, the message 'No Folder' appears on the Home screen. When a folder is selected that does not have a selected talkgroup, the message 'No Selected Group' appears.

All the TMO talkgroups within the selected folder that are scan-enabled1and valid for the current network contribute to the scan list that the radio uses to prioritise calls. If a talkgroup is editable2you can change its scan state (to enable or disable scanning), change its scanning priority (see Scanning

talkgroups on page61) and select or deselect it.

A talkgroup can be copied from a folder to another editable folder3, for example you can copy talkgroups from Special folders such as the Always Attached folder into a generic folder and copy frequently used talkgroups to the Favourites folder, making it quicker and easier to change your talkgroup.

In Radio Manager folder properties, the talkgroup option In Scan List is selected.

In Radio Manager folder properties, the talkgroup option Editable is selected.

In Radio Manager folder properties, the Subject Content option is set to Edit.

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Your radio may be customised for Quick Folders, which allow you to quickly change to a frequently used folder using a soft key.

Opening the current folder

Use one of the following methods to open the current folder:

From the Home screen, press Groups, then press Select.

From the Menu navigate to the Groups menu, and then press Select then select Folders.

Tip: To open another folder, press Back to navigate back 'up' the folders list. Select the folder you want to open and press Open.

Selecting a folder

You can select a folder from the folder list, where the current selected folder is identified by the icon. You cannot select the DGNA, Always Attached,

Background or Smart Call folder as your selected folder.

Additionally, you can select a folder by pressing a soft key to select a Quick Folder or select a folder by entering its Folder ID (see Selecting a folder using

the folder ID below) if customised.

Tip: A talkgroup within the folder must be selected before you can make calls. See Selecting a talkgroup on the next page.

To select a folder:

1. From the Home screen, press Groups, then press Select to open the current folder.

2. Press Back to navigate back 'up' the folders list.

3. Scroll to the folder (highlight it) and press Options, then scroll to the

Select option and press Select.

Note: Only talkgroups which are valid for the current network are listed

in the folder.

Selecting a folder using the folder ID

Every folder has a unique identification number (ID) and you can use this IDto quickly select the folder.

User Guide

Press the assigned soft key to open the Folder ID box. Enter the number of the folder (the name of the folder appears) and press Select. The folder is now your selected folder and the selected talkgroup within the folder is your requested talkgroup.

Tip: If the folder name does not appear when you entered the folder ID, the folder ID is incorrect.

Selecting a talkgroup

The selected talkgroup within each folder only becomes your requested talkgroup when the folder is selected. The selected talkgroup within the folder is indicated by the icon.

Tip: You can only select a talkgroup that is editable1.

To select a talkgroup:

From the Home screen, press Groups to list the talkgroups in the current folder.

2. Scroll to the talkgroup you want as your requested talkgroup and press Select.

In Radio Manager folder properties, the talkgroup option Editable is

selected.

Copy a talkgroup to another folder

Sometimes you may want to copy a talkgroup to another folder, for example you may want to copy your frequently used talkgroups into the Favourites folder. You can copy talkgroups from any folder but only place them into a folder that is editable.

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You cannot copy a talkgroup from the Background or DGNA folder, or background/always scanned talkgroups within any folder. If all editable folders contain the maximum number of talkgroups, the Copy option is disabled because all of the destination folders are full. A talkgroup cannot be copied into a folder that already contains that talkgroup.

When a talkgroup is copied, it does not retain its properties (scan state, scan priority and selection). For example, if you copied a talkgroup that has scanning enabled, a scanning priority of High and it is the selected talkgroup, when it is copied into the destination folder the scan state is disabled (not scanned), the scanning priority remains the same and it is not the selected talkgroup.

Note: You can copy a talkgroup from the Always Attached folder for the purpose of making it your selected talkgroup. Any changes to the talkgroup's properties, such as the scanning priority and scan state, will be overridden by the properties set in the Always Attached folder.

To copy a talkgroup:

1. From the Home screen, press Groups then press Select to open the current folder. If you want to open another folder press Back to navigate 'up' the folder list, select the folder and then press Open.

2. Select (highlight) the talkgroup you want to copy.

3. Press Options, scroll to the Copy option and press Select.

4. A list of available folders appears. Scroll to the folder you want to insert the talkgroup in to, and press Select. A green tick is displayed if the talkgroup has successfully been copied to the folder.

Delete a talkgroup

You can only delete a talkgroup from a folder if the folder is editable.

1. Select the talkgroup (highlight it) and press Options.

2. Scroll to the Delete option and press Select.

3. Press OK to delete the talkgroup from the folder.

Scanning talkgroups

The talkgroups that are scanned and the priority scanning order within a folder are set during customisation. If the talkgroup is editable, you can change the scan priority and the scan state (enable or disable scanning). .

User Guide

There are three scan priorities which are used by the radio when deciding which call to follow when in a call and another call is received.

Note: You cannot edit the properties (scan state and scan priority) of the talkgroups in theAlways Attached, Background or Smart Call folders.

The scan priority appears on the left of the talkgroup as a series of bars (more bars indicate higher priority). If the scan state is enabled the icon appears in the right-hand corner of the scan priority icon.

Symbol Priority

Low priority scanned

Low priority not scanned

Medium priority scanned

Medium priority not scanned

High priority scanned

High Priority not scanned

Background talkgroup not scanned

Background talkgroup scanned

To scan a talkgroup:

1. From the Home screen, press Groups then press Select to open the current folder. If you want to open another folder, press Back to navigate 'up' the folder list, select the folder and press Open.

2. Select the talkgroup you want to scan and press Options, then select the Scanned option and press Select. The scanning iconappears in the right-hand corner of the scan priority icon.

Tip: To stop scanning a talkgroup, select the talkgroup and press Options, scroll to the Not Scanned option and press Select.

To change the priority of a talkgroup:

1. From the Home screen, press Groups then press Select to open the current folder. If you want to open another folder, press Back to navigate 'up' the folder list, select the folder and press Open.

2. Select the talkgroup and press Options. Scroll to the Set Priority option and press Select.

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3. Scroll to the priority setting (High, Medium or low) and press Select. The scan priority icon to the left of the talkgroup changes to the new priority.

Restore folders

The selected folder or all folders can be restored to their original settings. Only editable generic folders, the Favourites and DGNA folders can be restored.

When you restore a folder or all the folders, the following occurs:

any talkgroups added to a folder will be removed,

any deleted talkgroups will be restored,

talkgroup properties (scan state and scan priority) are restored, and

the selected talkgroup for each mode (TMO and DMO) is reset.

Note: You cannot restore the Always Attached, Background or Smart Call folders.

To restore a folder:

1. Select the folder and press Options.

2. Scroll to the Restore Defaults option and press Select and then select the Restore Folder Defs. and press Select.

To restore all folders:

When all the folders are restored, the DGNA folder is emptied of talkgroups, and the radio will reboot on completion of restoring the folders.

1. From the folder list press Options, then scroll to the Restore Defaults option and press Select.

2. Scroll to the Restore All Defaults option and press Select. Press Select to confirm the request to reset all folders.

Viewing attached groups

You can quickly view all the talkgroups that the radio is currently attached to (scanning). Only those talkgroups in the generic, Background, DGNA, Always Attached and Smart Call folders are displayed.

The scanning priority and scan state for the talkgroups is shown, and the current selected talkgroup is indicated by the icon.

User Guide

1. From the Home screen, press Groups to open the current folder. Press Back to navigate back 'up' the folder list.

2. With the folder selected (highlighted) press Options, then select the Attached Groups option and press Select.

Use the Up and Down navigation keys to scroll through the list of attached talkgroups.

Quick Folders

You can quickly change to a different folder by pressing a customised Quick Folder soft key. Your radio may be customised for up to 5 Quick Folders

(Folders 1-5) for each operating mode (TMO and DMO). Each Quick Folder is assigned to a soft key on the keypad.

You can choose which frequently used folders to assign to your Quick Folders (if customised). You can view the folders that are assigned as Quick Folders, however no talkgroup information is displayed (you will need to open the folder to view the talkgroup information).

To assign a folder as a Quick Folder:

1. From the Home screen press Groups to open the current folder, then press Back to navigate back 'up' the folders list.

2. Select the folder you want to assign to a Quick Folder. Press Options, scroll to the Set Quick Folder option and press Select.

3. Scroll to the Quick Folder (Folders 1 to 5) you want to assign this folder to and press Select.

To view your Quick Folders:

1. Select Menu > Groups > Quick Folders. Select the Folder (1 to 5 depending on customisation) and press Select to view the folder assigned as this Quick Folder.

Scanning ON/OFF

Scanning of talkgroups (those that are always scanned or are background talkgroups) in the current selected folder and the Background folder can be enabled and disabled. If scanning is disabled, the radio will ignore incoming calls on these talkgroups. Your current talkgroup is always scanned.

1. Select Menu > Groups > Scanning ON/OFF.

2. Press Toggle (or the Select/Send key) to enable/disable scanning.

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Contacts

Details of regularly used contacts are stored in a phone book. The phone book has a series of folders labelled Menu, Search, All and Personal. Your radio may have additional folders containing contacts programmed into your radio during customisation.

The Personal folder contains contacts you create (personal contacts). This folder only appears when you create your first personal contact. The All folder contains both personal contacts and contacts programmed into your radio.

Each contact can have up to six associated numbers. A maximum of 6000 numbers can be held in the phone book. The icon next to each contact indicates the dial mode, a radio or to a telephone, of the first

number associated with it.

Contacts are arranged in a series of up to 64 folders including the following:

All — contains all contacts in the Phone book

Menu — contains options to create and delete contacts in your Personal

folder

Search — allows you to search the entire Phone book for contacts and numbers. Initially lists the names of all the folders in the phone book and the number of contacts in each folder.

Personal — contains contacts you create. This is the only folder you can edit.

Note: The Personal folder is hidden until you create your first personal contact.

Tip: If customised you can also press the Shortcut context key in the Home screen to open the Shortcut Bar, then select the Phone book.

To open the Phone book, from the Home screen, press the Menu context key, then select Phone > Contacts.

User Guide

Searching and filtering contacts

You can search the entire phone book for contact names and numbers, or filter the contacts within a folder by entering a search string into the Search Bar at the top of any folder (except Menu):

When the search is complete:

the Search folder lists folders containing at least one entry containing the search string, and the number of entries in those folders. You can open any of the listed folders.

all other folders are filtered to show their matching entries above a dotted line. All non-matching entries are listed below the dotted line.

Note: Spaces in a search string ‘split’ it into separate strings. Search attempts to match each string in sequence.

To search for contacts and numbers within the phone book:

1. Select Menu > Phone > Contacts. Navigate to the Search folder.

2. Press the Up navigation key to open the Search Bar.

3. Enter a search string (see Text entry on page81) and press the Search context key.

4. When the search is complete, any folder containing a possible match to your search (and the number of possible matches within that folder) appear in the Search folder. To open a folder, select it and then press the Open context key.

5. To clear the search string, press the Delete context key to delete each character in the search string, then press the Cancel context key, then the OK context key.

To filter contacts within a folder:

1. Open the folder.

2. Press the Up navigation key to open the Search Bar.

3. Enter a search string (see Text entry on page81), then press the Filter context key.

4. Any contact in the folder that is a possible match to your search criteria appears at the top of the contact list. To view the contact's details, select the contact and press the Open context key.

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5. To clear the search string, press the Delete context key to delete each character in the search string, then press the Cancel context key, then the OK context key.

View contact details

1. Select Menu > Phone > Contacts.

2. Navigate to the contact you want to view details of then press the Open key.

The contact numbers associated with the selected name are displayed. The icon next to each number indicates its dial mode (for example, to a radio

or to a telephone).

To return to the original folder, press Cancel or the Cancel/Home key.

Creating contacts

Contacts you create are added to your Personal folder.

To create a contact:

1. Select Menu > Phone > Contacts.

2. Navigate to the Menu card and select Create Contact.

3. Enter the contact name (see Text entry on page81) then press the Save context key.

Select a dial mode for this contact, either TETRA Network (default) or telephone/mobile network.

To change the dial mode, press the Up navigation key to select the dial mode line then use the Left or Right navigation keys to switch dial modes. Press the Down navigation key to continue entering the number.

Note: If the message Wrong number type appears, change the dial mode or check that the length of the number is between 5 and 8 numbers.

5. Enter the number (see Text entry on page81) then press the Save context key.

User Guide

To add more phone numbers for the contact select Add Next Number and repeat the previous step.

Tip: To add further contact numbers to a saved contact, open the contact and select Add New Number at the end of its numbers list.

7. To return to the Personal folder press the Cancel context key or press the Cancel/Home key.

Editing contacts

You can edit (and delete) contacts in the Personal folder of the Phone book.

To edit personal contacts:

1. Select Menu > Phone > Contacts and then select the Personal folder.

2. Navigate to the contact you want to edit, then press Open.

To edit the name:

1. Select the name and then press Edit.

2. Make changes as required, then press Save.

To edit a number:

1. Select the number and then press Options. Select Edit and press Select.

2. Make changes: to add additional digits press the number keys; to delete digits press the Left navigation key.

3. After making changes press Save.

To delete a contact:

1. Select the contact and press Open.

2. Press Options.

3. Select Edit > Delete contact, then press Select.

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Delete all contacts

You can delete all contacts in your Personal folder.

Tip: You can also delete individual contacts or numbers associated with them, see Editing contacts on the previous page.

To delete all contacts

1. Select Menu > Phone > Contacts.

2. Navigate to the Menu card then select Delete User Contacts.

User Guide

Calls

The various types of voice and data calls that are supported by your radio, and the acoustic and visual alerts that accompany a call, depend on your radio's customisation.

Call types

Note: This section describes call types available in TETRA mode only. For details of working in P25 Mutual Aid mode, see P25 Mutual Aid mode on

page105.

PowerTrunk radios support the following voice- and data call types:

Voice call types

Voice call type Description

Group

Individual

A call between you and a group of other radio users in your attached talkgroup. A group call is always a halfduplex call. Users can join and leave the call at any time. Group calls are initiated by pressing the PTT button. See

Talkgroups and folders on page49.

A call to another user or dispatcher in the TETRA network. Full-duplex and half-duplex calls are supported. Individual calls to outside the TETRA network can be made between a terminal or a dispatcher and a telephone subscriber in a network to which the TETRA network has a gateway interface. These calls are always fullduplex. A full-duplex call is one in which both parties can speak at the same time. The Select/Send and Cancel\Home keys are used to initiate and end calls. In a half-duplex call only one person can speak at a time and needs to press the PTT button.

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Voice call type Description

A call to a user on a private branch exchange (PBX). This call needs to be set up by your service provider and

PBX

allows you to call a person by dialling their extension number (preceded by a programmed digit used to dial the exchange).

PSTN

Broadcast

Quick Call

Smart Call

A call to a user on a the public switched telephone network (PSTN).

A special type of group call, which is received by all terminals in the system (system-wide broadcast call) or by a specific group. The originator of a Broadcast call is usually a dispatcher. The receiving members cannot talk.

A special individual call configured on a soft key to request help or information from a pre-configured individual or talkgroup destination in a non-emergency situation. Quick calls can also send status and position reports. They can have a call priority that is different from the calls normally set up using the PTT or the Select/Send key.

A special individual call made in Smart Call mode which allows you to make group or broadcast calls to specific talkgroups without the need to notify the network about the talkgroup change. Smart Call mode is initiated from a configured soft key. Smart call priority can have a call priority value from 0 (undefined) to 15 (pre-emptive priority 4, emergency) in TMO and to a value from 0 (undefined) to 3 (Emergency pre-emptive priority call) in DMO.

The Alarm Call has the highest call priority in TETRA.

Alarm Call

Usually initiated by pressing the Emergency Button. Alerts all other radio users on the talkgroup of the emergency situation.

Data call types

Data call type Description

Individual full-duplex Circuit Mode Data

Status Message

User Guide

Circuit Mode data calls have a very short transit delay and so are suitable real-time services

A Status message may have 65536 possible status values. Of these, value 0 is defined to mean ‘Emergency,’ values 1–32767 are reserved, and values 32768–65535 are available for network or user-specific definition.

Data call type Description

SDS Message

Packet Data

Call History

The Call History records up to 20 recent individual calls. It can be customised to display Incoming Calls or Outgoing Calls or both sets of call types in a list.

The following icons are used to distinguish different types of TETRA

and PBX/PSTN call events:

Icon Description

A user-defined message that can be sent by individuals and received by individuals and talkgroups.

TETRA Packet Data extends TETRA to act as an IP subnet. This enables application programmers to build their applications in a well-standardised environment.

Received TMO call

Sent TMO call

Missed call. Call was not answered or cleared.

TETRA Alarm Call

Received TETRA DMO Call

Sent TETRA DMO Call

Caution: The call history is deleted if you do not switch off your radio correctly (using the Cancel/Home key).

To display the call history

Select Menu > Phone > Call History.

To display the call information

Select a call in the call history list then press Open.

To make a call from call history

See Individual calls on page74.

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Group calls

Group (point-to-multipoint) calls are calls where you talk to other users within a nominated group of radio users (a talkgroup). In a group call only one person can talk at any one time (known as half-duplex mode).

During group calls the microphone at the top of your radio is active and all received audio is routed to the loudspeaker.

Making a group call

Press and hold the PTT button and speak into the top microphone.

The LEDchanges to solid red to indicate that your radio is transmitting, and an audible tone is heard and your radio status text changes to 'Talk'.

When you have finished talking, release the PTT button and listen to audio received, through the loudspeaker.

The LED changes to solid green whilst the group call is active and your radio status text changes to ‘Group Call’.

You can also clear the group call by pressing:

Clear Call soft key (if customised)

Cancel/Home key

Receiving a group call

When a group call is received, the LEDflashes red and your radio status changes to ‘Group Call’. The name of the talkgroup, talkgroup folder and the caller’s ID are displayed. When the LED changes to solid green (after a few seconds) you can respond to the call.

User Guide

Individual calls

Individual calls (point-to-point) are private calls between you and one other person. You can make individual calls in two modes:

individual calls (half-duplex mode)—where only one person can talk at a time using the PTT button.

individual ‘phone’ calls (full-duplex mode)—where both parties can talk simultaneously. Use the Select/Send and Cancel/Home keys to initiate and end the call.

During phone calls the bottom microphone (behind the keypad) and the earpiece are active, allowing you to hold your radio against your head like a telephone handset or a GSM telephone.

When an individual call is received, your radio sounds an audible alert and displays the identity of the caller (if the contact is stored in your phone book) or the ISSI of the caller.

Privacy mode

You can press a customised Privacy Mode soft key before dialling or during a call to prevent interruptions from other calls during important or sensitive call. When you have Privacy Mode enabled, calls made to your radio are marked as missed calls (see Call History on page72).

Making individual calls (half-duplex mode)

Calling a contact:

1. Select Menu > Phone > Contacts to open the contacts menu.

2. Navigate to a contacts folder (such as the All folder) and select your contact. Press the Open context key, then choose the phone number.

Press the PTT button to initiate the call (or press Options, select Dial then press Select.

When the call is connected (the tri-colour LED illuminates green and a confirmation tone sounds).

4. To speak, press the PTT button; release the PTT button to listen.

5. To end the call, press the Clear context key or the Cancel/Home key.

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Note: If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed.

Calling by dialling:

1. From the Home Screen, dial the number of the person you are calling.

Press the PTT button to initiate the call (or press the Call context key).

3. To speak press the PTT button; release the PTT button to listen to the other radio users.

4. To end the call, press the Clear context or the Cancel/Home key.

Receiving individual calls (half-duplex)

1. Press the PTT button to answer the call or the Clear context key to reject the call.

Making individual phone calls (full-duplex mode)

Calling a contact:

1. Select Menu > Phone > Contacts to open the contacts menu.

2. Navigate to a contacts folder (such as the All folder) and select your contact. Press the Open context key, then choose the phone number.

To initiate the ‘phone’ call press the Dial context key.

4. To end the call, press the Clear context key or the Cancel/Home key.

Note: If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed.

Calling by dialling:

1. From Home Screen, dial the number of the person you are calling.

Press Send or press the Select/Send key to initiate the call.

3. To end the call, press Clear.

Note: If your radio has been customised with a single dial mode for TETRA, PBX and PSTN numbers, the dial mode icon cannot be changed.

User Guide

Hands-free mode

If you are using a full-duplex audio accessory, simply press the Select/Send key and continue fully hands free.

Receiving a phone call

When an incoming phone call is received, your radio sounds an audible alert and displays the identity of the caller (if the contact or number is stored in your phone book).

1. Press the Accept context key or the Select/Send key to answer the call. Press the Reject context key or the Cancel/Home key to reject the call.

2. To end the call, press the Clear context key or the Cancel/Home key.

Note: Your radio can be customised to answer calls automatically after a set time period, exactly as if the Accept context key or the Select/Send key had been pressed. If the time period is set to zero the call may be answered before any alerts are audible.

Answering phone calls in half-duplex mode

You can answer an incoming full-duplex (phone) call as a half-duplex call. This is useful, for example, where a full-duplex call could pick up too much background noise for clear communications.

1. Press the PTT button to answer the call in half-duplex mode.

2. Continue as for Group calls and individual half-duplex calls:

To speak press and hold the PTT button and speak into the microphone.

To listen release the PTT button and listen to audio received through the speaker.

3. To end the call, press the Clear context key or the Cancel/Home key.

Broadcast calls

Sometimes it may be necessary for your Dispatcher to make a high-priority broadcast (also known as a Site Wide Call) to all network users. These calls take priority over any lower priority on-going calls, and you cannot respond to them: pressing the PTT key has no effect during a broadcast call.

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During a broadcast call the display changes to ‘Broadcast Call’ and the

Broadcast Call icon is displayed.

User Guide

Quick Calls

A Quick Call allows you to request help or information in a non-emergency situation.

To initiate a Quick Call

1. Press a pre-configured soft key.

2. Press the PTT to transmit.

Depending on the configuration this causes all or some of the following to happen:

if your radio is in Smart Call Mode it reverts to Group or Individual Mode (see Smart Calls below).

your radio sets up a voice call to a programmed recipient which can be individual or talkgroup

your radio sends up to two Status messages

your radio sends a position report

Note: Quick Calls cannot be made from a radio which is making or receiving an emergency call or if your radio is in Transmit Inhibit mode. See Emergency operation on page36 and Transmit Inhibit on page95.

Smart Calls

A Smart Call is a high priority group or broadcast call to a specific talkgroup. This can be useful, for example, where you need to make an announcement to everyone in the vicinity of an incident, not just those in your selected talkgroup.

The radio supports two separate Smart Call Modes (A and B) associated special folders Smart Call 1 and Smart Call 2 respectively. Each Smart Call Folder can be pre-configured with up to 75 talkgroups.

You initiate a Smart Call by switching to Smart Call mode, then you press the PTT to transmit to a chosen talkgroup in the Smart Call Folder.

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Note: Broadcast calls cannot be made from a radio which is in DMO. Attempting to make a Smart Call in DMO initiates a group call to the attached talkgroup.

Make a Smart Call

1. Open the Smart Call menu either of the following:

Press a preconfigured soft key.

Use the Speech Call Settings menu (see Speech call settings below.

2. Select mode Smart Call A or Smart Call B. Your radio goes into Smart Call Mode. The tri-colour LED flashes amber and the active Smart Call folder is displayed.

3. Select the required talkgroup in the current Smart Group Folder by turning the Navi-knob.

4. Use the PTT (or press the Select context key or the Select/Send key) to transmit to the chosen talkgroup.

To leave Smart Call Mode

1. Open the Smart Call menu either of the following:

Press a preconfigured soft key.

Use the Speech Call Settings menu (see Speech call settings below.

Select Group or Individual:

Group—returns you to your previous talkgroup

Individual—allow you to make an individual call by dialling

Speech call settings

Note: The Speech Call Settings option is not available if your radio is in

Transmit Inhibit on page95.

1. Select Menu > Groups > Speech Call Settings.

2. Select one of the options.

Modifying your call setup

Under certain circumstances, the type of a call which is being initiated by your radio may be modified by the network or by the recipient of the call. For

User Guide

example, you might make a group call, but the actual call being established might be converted to an individual call to a dispatcher.

This feature is typically used by network administrators to provide centralised control over certain services (e.g. customising all the radios so that Alarm Calls are all the same type and destination, allowing the network to decide what type of call is made and the destination whenever an Alarm Call is initiated).

When your call is modified you are alerted with specific visual and acoustic alert indications, to make you aware that a new type of call is being connected. The call continues as per any normal call of the new type, and the icons and information elements displayed inform you about the type of the ongoing call.

Once the call is established, the characteristics of the new call are the same as those of any call of that type. For example, if the new call is half-duplex, you need to press PTT before starting to speak, releasing the PTT allows other parties to take the speech item, and the top microphone and half-duplex loudspeakers are used.

Tip: When a radio is worn attached to your body, a half-duplex to fullduplex call modification can be difficult to handle (since the latter is a telephone-type call). To overcome this, your radio can treat the fullduplex calls (resulting from a half-duplex call modification) as if they are half-duplex calls, i.e. using PTT before speaking and releasing it to hear the other party. (Making individual phone calls (full-duplex mode) on

page75.)

HTT-500-2 – 12/2016

Text entry

Writing and editing text on your radio is similar to most smart phones. Text edit mode is automatically activated when you select certain functions, such

as creating a message or adding a contact to your phone book.

To enter characters:

Press a key repeatedly to highlight a character in its Character Selection Box at the bottom of the screen, then press the Select context key (or wait for the character to be auto-inserted).

To delete a character:

To delete the character to the left of the cursor press the Delete context key.

To enter special characters:

To insert punctuation (full stop, comma, or semi-colon) press zero (0) repeatedly until the symbol is highlighted in the Character Selection Box, then press the Select context key (or wait for the character to be auto-inserted).

To insert a space press 1 (on the keypad).

To insert symbols press the hash(#) key repeatedly until the symbol is highlighted in the Character Selection Box, then press the Select context key (or wait for the character to be auto-inserted).

To change the character set:

Press the Star (*) key during text entry.

Cursor movement

When you enter text the cursor advances automatically. You can also move the cursor character by character or to the start or end of a sentence using the navigation keys.

User Guide

Cursor Movement Description

Move one character at a time

Move to the start of a sentence

Move to the end of a sentence

Add a space Press the 1 key.

Character sets

You can use character sets to change the style of the text, and to enter numbers and special characters. The character set can be changed as often as required when entering text. The following character sets are supported:

Character set Description

Auto-capitalisation (Abc)

Press the Right or Left navigation key.

Press the Up navigation key.

Press the Down navigation key.

The first letter is entered in upper-case, with all following characters in lower-case. New sentences start with a capital letter and end with a full stop (.), question mark (?) or exclamation mark (!) followed by one or more spaces.

Upper case (ABC) All characters are entered in upper-case.

Lower case (abc) All characters are entered in lower-case.

Numeric (123) All characters are numbers.

You can select special characters such as full stops (.), semi-colon (;) and commas (,) by

Special characters(!.@)

Chinese characters

The selected character set is indicated on the status line at the top of the display.

pressing the 0 key. Further special characters #@!”£$%&’()*+- are available on the # key.

Simplified and Zhiyan. Chinese character sets

on the facing page

HTT-500-2 – 12/2016

Chinese character sets

Simplified Chinese

You can build up Simplified Chinese characters by pressing the appropriate keys on the keypad to input strokes. As strokes are entered they display in the top left of the character selection box and the set of possible matching characters is displayed above the Context keys.

You can also use pinyin to enter a phonetic version of a Simplified Chinese character (e.g. ‘Lu’) which is displayed in the top left of the character selection box—in the same place as the strokes described above—and the set of possible matching characters is displayed above the Context keys.

When the right and/or left arrow icons are displayed in the character selection box, use the Left and Right navigation keys to select from the characters displayed. To see further characters press the Down navigation key, and press the Up navigation key to return to characters already viewed. The characters are displayed in sets of seven.

To enter the highlighted character—press Insert or press the Select/Send key.

Zhiyan Chinese

Zhiyan Chinese characters are composed and entered in a similar way to Simplified Chinese characters, however when the keys are pressed to input the strokes that build up the character you must then press the Select/Send key to display the set of possible matching characters.

User Guide

Messages

Your radio supports status messages, text (SDS) messages and

picture messages. All message types are available from the Messages menu.

Message Inbox

Incoming messages are displayed in the Inbox with the most recently received messages at the top. Unread messages appear in Bold. The Inbox can store up to 50 messages. When the Inbox is full, unsaved older messages are automatically deleted when new messages are received. If you want to keep a message, you must save it.

If your radio is configured to show messages in tabs, the most recent message appears on the last numbered tab, for example if there are 5 messages in your Inbox a new message will appear on tab number 6. If you want to read older messages use the navigation keys to scroll through the message tabs. Unread message appear on black labelled tabs.

Note: To keep the Inbox to a manageable size it is recommended that messages are deleted or saved after reading them. See Saved messages on

page87.

When a new message arrives

the New Message icon appears to show there is a new message in

the Inbox.

the radio vibrates

the tri-colour LED flashes amber

the blue LED flashes periodically (‘missed event’)

the display flashes periodically (‘missed event’)

if specified in the message, the text of the message (SDS message) or image (Picture message) is displayed on the screen as soon as it is received

HTT-500-2 – 12/2016

To open the Inbox:

Choose one of the following methods:

Press a customised soft key

Open the Shortcut Bar (in the Home screen press the Shortcut context key or the Up navigation key) then navigate to the Inbox shortcut and press the Select context key.

Message icons

Various icons are used to identify the type of message received:

Icon Description

Status message

SDS message (unread)

SDS message

Broken message: there was a problem receiving the message. Its contents are lost or damaged.

Saved Messages is nearly full to capacity [customisable]

Inbox operations

You can perform a number of functions from the Inbox. With a message selected, press the Options context key to perform one of the following functions:

Open the message

View the message details (See View message details on the next page.)

Reply to the message (not picture messages)

Forward the message to a contact (not picture messages)

Save the message(See Saved messages on page87.)

Delete the message

SDS message with Paging Alert (unread)

SDS message with Paging Alert

Picture message (unread)

Picture message

User Guide

Opening messages

To open a message:

1. Open your Inbox (see To open the Inbox: on the previous page).

2. Scroll to the message and then press the Open context key.

View message details

You can view the details of received messages.

To view message details:

1. Open your Inbox (see To open the Inbox: on the previous page).

2. Select a message then use Options > Details.

3. To exit the Details screen press Cancel.

Item Description

1 Message location (Inbox)

Size. Note: this is a relative measure of the message size (not number of characters). You

3 Sender

4 Time received

5 Dial mode

6 Date received

can use Size to decide which message(s) to delete if Saved Messages becomes full (see

Message Inbox on page84)

HTT-500-2 – 12/2016

Reply to a message

To reply to a message:

1. From an open message, select Reply.

2. From Inbox, select a message then select Options > Reply.

3. Create your response (see Text entry on page81.)

4. When you have finished, press Send.

5. Select a recipient:

a. Send to Default—send to message sender

b. Send to Group—send to your current talkgroup

c. Phonebook—send to a contact in your phonebook

d. Dial—send to a number you dial

6. Press Send.

Open a URL in a message

Open the message then select Options > Open URL.

A text message may contain a URL which you can open in the WAP Browser.

Note: If your radio has been customised to do so, URLs in text messages can open automatically in the WAP Browser when they are received.

Saved messages

You can save up to 50 messages in your Saved messages folder. When the remaining space is insufficient to save a particular message, an error is displayed which indicates the amount of space required to store the current message. Delete one or more messages to clear some space for new ones to be saved.

Caution: Saved Messages can be lost if the radio is not correctly switched off when powering down (see Power off on page26).

To save a message:

1. Open the message (or select it in the Inbox).

2. Select Options > Save.

User Guide

A message indicating that the message has been stored is displayed.

To view saved messages:

Select Menu > Messages > Saved Messages. Use the navigation keys to scroll through the list of messages.

To delete saved messages:

1. View Saved Messages (see To view saved messages: above).

2. Select Options > Delete.

3. Select a delete option:

To delete the selected saved message select Delete Message

To delete all saved messages select Delete All

Create a text message

1. Select Menu > Messages > Create Message. An empty message box appears.

2. Enter your message text (see Text entry on page81).

3. EITHER:

send the message immediately

save the updated message

Tip: To return to the top level menu screen, either wait for the inactivity timer to expire, or press and hold the Cancel/Home key, or press and hold the ‘clear’ soft key.

To send the message immediately

See Sending messages on the facing page

Tip: You can set an option to confirm that the message has been delivered, see SDS Report Request on page91.

To save the message

Select Options > Save.

To edit a saved text message

1. View Saved Messages and select the saved message.

2. Select Options > Edit.

HTT-500-2 – 12/2016

3. Edit the message as required. (See Text entry on page81.)

4. EITHER:

send the message immediately

save the updated message

To send the message immediately

See Sending messages below

To save the updated message

Select Options > Save.

Sending messages

You can send text (SDS) and status messages to:

the currently selected talkgroup

the default destination customised in your radio (for example, the message sender)

a Phonebook entry

a destination you key in

Note: For setting default destination see Set default destination on page91.

1. Choose one of the following methods:

Create a text message (described on the previous page)

Select a saved text message (see Saved messages on page87

Select a status message from the Send Status List (see Status messages on

page 1)

2. Select Send or Options > Send.

3. Select a destination (see below):

Send to default destination

Select Send to Default then select Send. The message is sent and the radio returns to the message screen.

Send to current talkgroup

1. Select Send to Group. The current talkgroup is shown.

User Guide

2. Select Send.

Send to a Phonebook entry

1. Select Phonebook. Your Phonebook opens.

2. Select your contact and press Open.

3. Select the phone number. (Contacts can have multiple phone numbers).

4. Press Send to send the message.

Note: While you are selecting the address for a message you cannot make outgoing calls to Phonebook.

Send to a dialled destination

1. Select Dial.

2. Key in an individual address (ISSI, Individual Short Subscriber Identity) in the dial box.

3. Press Send to send the message.

Send a status message

To send a status message, choose one of the following methods:

Shortcut Bar

Press Shortcut to open the Shortcut Bar, then select Quick Status (if customised).

From the Home screen

1. In the Home screen, double-press the Groups key.

2. Press the Left and Right navigation keys to scroll through the status messages.

3. To send the message, press Send, then select Send to default (or choose another destination such as your talkgroup, contact in your phone book or dial the number).

Soft key (Quick Status message)

Press a soft key. Messages sent from soft keys are called Quick Status messages.

Note: During a Group Call with the call dialogue screen displayed, you cannot send Quick Status messages using the Select/Send key or the Cancel/Home key. Instead, first press the Down Navigation key to clear the call dialogue screen, or exit the call.

HTT-500-2 – 12/2016

1. Select Menu > Messages > Send Status.

2. Use the Up and Down navigation keys to highlight the status and then select Options > Send.

3. Select a destination.

Edit status messages before sending

You can edit the text label of a status message prior to sending it. When the message is edited, it is sent as a text message, rather than as a status message code.

With the status message selected, press Options and then select Edit . Enter your text before sending the message.

Tip: The Edit option is only available when you open a status message from the menu.

SDS Report Request

You can request a Delivery Report and/or a Read Report when you send an SDS (text) message. These cause a pop-up box to open when sent messages are successfully delivered and read respectively.

1. Select Menu > Messages > SDS Report Status.

2. Navigate to a report type and press Toggle to toggle the report on (ticked) and off.

Set default destination

You can enter and update the default destination address that your radio offers when you send a status or SDS message. This can be either a talkgroup or an individual.

1. Select Menu > Messages > Status Destination.

2. Select Options (or press the Select/Send key) then select Edit.

3. Select Dial or Phonebook:

select Phonebook to open the Phonebook and choose a contact (Contacts on page65)

select Dial to enter the required number directly from the radio keypad.

4. Press Save or the Select/Send key to save the number (or press Cancel or the Cancel/Home key to cancel it and return to the previous number).

User Guide

Picture messages

Your radio can receive picture messages which may have accompanying text. You may also be alerted by an alarm (if specified in the message) and vibration and LED alerts (if customised). (You cannot reply to or forward a picture messages.)

Tip: You can press any key to stop the audible alarm.

Open picture message

Select a picture message then click Open.

To view the image full screen, use Options > View Image.

The image and any text associated with it are displayed.

Note: If the image data has been corrupted the Broken Picture icon is

displayed.

Paging alerts

The Paging Alerts feature allows the radio to act as a pager when it is in normal operating mode or when you select a user profile which results in the radio appearing to be switched off. (See User profiles on page123.) The Paging Alerts feature is triggered by receipt of a Status message which is automatically displayed.

If there is also an associated SDS message to explain the reason for the Paging Alert this is automatically displayed on the radio. If a call is in progress the Paging Alert interrupts it. The SDS message is marked with an icon to

indicate that it is associated with a Paging Alert.

When the Paging Alert is triggered you hear a discordant two tone alarm and the tri-colour LED flashes amber to indicate that a Status message has been received. To stop the two tone alert press any key.

HTT-500-2 – 12/2016

Teltronic U PTHTT500760C Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual

General information

Safety Information

Regulatory

How to use this document

Your radio at a glance

Battery

Charging the battery

Charging a 'flat' battery

Fitting the battery

Removing the battery

Using Sepura approved batteries

Controls & indicators

Navi-knob

Navigation Keys

Soft keys

Context keys

Status icons

LED indicators

Emergency button

Getting Started

Fitting a microSD card

Fitting a Smart card

Antenna

Power on

Power off

Locking and unlocking the keypad

Home screen

Shortcut Bar

Notifications

Menu

SmartMenus

Help

Emergency operation

Making an Alarm call

Receiving an Alarm call

Clearing an Alarm call

Power on Alarm call

Sound

Adjusting the volume

Loudspeaker on/off

Whisper mode

Audible tone alerts

Vibration alerts (Haptics)

Personalising your radio

Invert the display

Adjusting the backlight

Day/Night mode

Adjusting text and icon size

Setting the display language

Menu style

Time and Date

Talkgroups and folders

Special folders

Typical folder arrangement

Talkgroup Selection Mode

Quick Groups

Folder Selection Mode

Quick Folders

Contacts

Searching and filtering contacts

View contact details

Creating contacts

Editing contacts

Delete all contacts

Calls

Call types

Call History

Group calls

Individual calls

Broadcast calls

Quick Calls

Smart Calls

Modifying your call setup

Text entry

Cursor movement

Character sets