Speakerphone set
and Display Speakerphone set
User guide
79-500-0006/F Issue 1
79-500-0006/F, Issue 1
Speakerphone set
and Diplay Speakerphone set
User guide
Telrad Telecommunications Inc.,
Woodbury, New York
Printed in Israel
79-500-0006/F , Issue 1
NOTICE
This publication refers to Telrad's Speakerphone
set and Display Speakerphone set connected to
Telrad's DIGITAL KEY BX system, Release
SBU6, or Telrad's DIGITAL 400 system, Release
DBU6, as of March 1998.
Telrad reserves the right to modify the equipment
and the software described herein without prior
notice. However , changes made to the equipmen t
or to the software described herein do not necessarily render this publication invalid .
© 1998 Telrad Telecommunications Inc.,
Woodbury, New York
ii
Figure 1 Display Speakerphone set faceplate
iv
ABOUT YOUR DIGITAL TELEPHONE
The Speakerphone set and the Display Speakerphone set
are equipped with onh ook dial i ng, full speakerphone and
hot dialpad capability, which enables you to make a call or
operate any feature by pressing the dialpad buttons. You
may also receive and disconnect calls, program features
and perform all operations without lifting the handset.
You may lift the handset or switch between handsfree and
handset operation at any time.
NOTE
This guide describes the regular operation of the
telephone. The configuration of your particular system and telephone may introduce differences in
operation. For exampl e, som e of the fea t ures and
buttons described in this guide may not be available on your telephone set. For more information,
see your System Administrator.
TELEPHONE SET BUTTONS
Your telephone set has an array of programmable and
fixed feature buttons (see Figure 1 on the previous page).
NOTE
In this guide, telephone set fi xed b uttons a ppea r in
bold type, in capital letters and within square
brackets, e.g.,
User-programmable button names appear in capital letters, e.g. SPEED DIAL.
Speakerphone set and Display Speakerphone set 1
[HOLD]
.
The buttons above the dialpad have dual-color light indica-
g
tors. The color and flas h rate of the indicato rs show the sta tus of the programmed line, feature or extension.
In general, red indicates non-availability (for example, a
busy line); green indicates that you are using the feature or
line, or that it is available to you.
User-programmable buttons
Some of the buttons on your telephone may be user-pro-
rammable SPEED DIAL or MEMORY buttons. You may
program these to access extensions, features or outside
lines.
Fixed feature buttons
The following fixed feature buttons appear on your Speakerphone set:
[HOLD]
This button places a call on hold.
[FEAT]
Press
[FEAT]
and then dial a feature access code to activate features (see the Feature codes table at the end of
this guide).
[PICK UP/XFR/CNF]
Press this button to pick up or transfer calls, and when
establishing and exiting conference calls.
NOTE
[PICK UP/XFR/CNF]
The
[PICK UP], [XFR] or [CNF]
button is referred to as
, depending on the
operation being described.
[SPD/PROG]
This button is used for speed dialing and for programming
various features.
2 Speakerphone set and Display Speakerphone set
[REDIAL/PAUSE]
g
This button lets you automatically redial the last outside
number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts
a pause in a dialing sequence.
[< LO HI >]
This button adjusts the volume of the speaker, handset,
headset, ringer and background music when any of these
is active.
For display sets, pressing this button w hen the tele phone is
idle changes the display contrast.
[FLASH]
Dependind on system programming, this buttons is used to
disconnect or to send Flash Signal to the connected
remote exchange.
Programmable buttons
The following buttons on your set have already been pro-
rammed to perform specific functions. The System
Administrator can program these buttons to perform other
functions. If the function of certain buttons does not match
those appearing in the figure at the beginning of this Guide,
consult your System Administrator.
NOTE
When the following features are activated their button indicators light red:
[SPKR]
and
.
[MSG], [DND], [MUTE]
[MSG]
This button is used to send messages to other extensions
and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
Speakerphone set and Display Speakerphone set 3
[MUTE]
g
This button disables and enables your telephone microphone.
[SPKR]
For handsfree operati on , pr es s
[SPKR]
instead of li ft ing or
replacing the handset.
Whenever this guide instructs you to lift or replace the
handset, you may press
[SPKR]
instead.
DN buttons
DN buttons are buttons associated with specific Directory
Numbers.
The first DN button is your Primary DN button, which has
the same number as your extension. The Primary DN button is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN button, or - if it is not available - another DN button lights
reen.
If no DN buttons are available, no DN button lights, you do
not receive dial tone, and you cannot place o r answer calls.
DN buttons may be programmed in three different modes:
ringing mode
•
- the telephone rings and the DN button
flashes green when a call is received.
flashing mode
•
- the DN button flashes green when a
call is received, but there is no ringing.
delayed ringing mode
•
- a call rings first at another station or group of stations, for a programmed length of
time, before beginning to ring at your station.
NOTE
Not all telephone sets are programmed with DN
buttons. The instructions in this manual often contain references to DN indicators a nd displays of DN
4 Speakerphone set and Display Speakerphone set
numbers. Disregard them if your telephone set is
not programmed with DN buttons.
Many of the instructions offer several options,
among them pressing a DN button. If your telephone set is not programmed with DN buttons,
choose another option.
Some of the features operate slightly differently on
a telephone se t that is not programmed with DN
buttons. These differences are pointed out in a
NOTE for each applicable feature. Consult your
System Administrator for further details about the
programming of your telephone set.
Outside line buttons
One or more of the buttons on your telephone may be
associated with either specific lines or outside line groups.
To access a line for dialing outside the system, press an
outside line button.
Floating buttons
Calls on outside lines for which no bu tton has been
defined, may be associated with a button just for the duration of the call. These buttons are called "floating" buttons.
NOTE
Some of the access codes in your system may be
different from those indicated here. If so, see your
System Administrator for the correct codes.
SWITCHING FROM HANDSET TO HANDSFREE
OPERATION
During a call conducted via the handset:
1. Press
[SPKR]
.
2. Replace the handset and talk via the telephone set
microphone.
Speakerphone set and Display Speakerphone set 5
DISTINCTIVE RINGING
You can program telephone sets located close to each
other with distinctive rings, to enable you to identify which
telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1. Press
2. Press one of the dialpad buttons (
When you hear the ring that you want:
3. Press
4. Lift and replace the handset.
Your telephone set reinitializes and all telephone rings
(internal, external, r ecall, etc.) sound with th e distinctive
ring selected.
[*]
[#]
and
.
[#]
simultaneously.
[1] - [9]
).
6 Speakerphone set and Display Speakerphone set
MUTE
If you want to talk to someone in your office during a call,
without the connected party hearing, you can disable the
handset or telephone set microphone.
To enable or disable the microphone (MUTE)
• Press
To enable or disable
the handset microphone (HANDSET MUTE)
During a handset call:
• Press the
ALLOWING OTHER PEOPLE TO HEAR
YOUR CONVERSATION (SPEAKER MONI T O R)
While you are speaking through the handset, the conversation can be directed through your telephone speaker, so
that people in your vicinity can hear th e other end of the
conversation.
1. Press
2. Press
The
Both you and the other party are heard via the speaker.
[MUTE]
If your station is Single Audio Path (SAP), pressing
[MUTE]
[FEAT]
[SPKR]
[SPKR]
during a conversation.
HS MUTE
deactivates both microphones.
.
.
button indicator turns on.
button (if programmed).
NOTE
Speakerphone set and Display Speakerphone set 7
HOT DIALPAD
g
The hot dialpad enables you to dial and activate features
without lifting the handset or pressin
NOTE
The instructions in this guide assume that you
have hot dialpad capability.
[SPKR]
first.
8 Speakerphone set and Display Speakerphone set
INTERNAL CALLS
To place a non-ringing call
• Dial the extension number.
To place a ringing call
1. Dial tone access code
2. Dial the extension number.
IF THE EXTENSION YOU CALLED IS BUSY
(CALLBACK)
When you dial an extension and hear busy tone, you can
activate the Callback feature:
1. Press
2. Dial the CALLBACK/QUEUE access code (
3. Hang up.
[FEAT]
.
[1]
.
[2][2]
).
When the called extension becomes available, your telephone rings. Then:
4. Press
You hear the called extension ringing.
To cancel Callback
1. Dial the cancel code (
2. Press
3. Dial the CALLBACK/QUEUE access code (
4. Hang up
Speakerphone set and Display Speakerphone set 9
[SPKR]
[FEAT]
.
or lift the handset.
[#]
).
.
[2][2]
).
BARGE INTO A CONVERSATION
Depending on system programming you may be able to
break into another conversation.When you dial an extension and hear busy tone:
1. Press
2. Dial the BARGE IN access code (
[FEAT]
.
[2][4]
).
A warning tone is heard by all parties, depending on
system programming.
PAGE CALLS
You can make announcements through an external page
unit, or through the speakers of all DIGITAL telephones in a
page zone.
1. Press
2. Dial the PAGE zone access code (
[FEAT]
.
[4][1] - [4][8]
After the doub le tone burst:
3. Make your announcement.
To speak directly with a page initiator
(MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press
3. Dial the MEET ME PAGE access code (
[FEAT]
.
[6][6]
4. Dial the PAGE zone access code.
).
).
10 Speakerphone set and Display Speakerphone set
ANSWERING CALLS
When you receive a call an indicator flashes green on a
telephone set that is programmed with DN buttons. For
internal calls the top line of the display shows the name of
the caller (if it is less than 8 characters long) and their
extension number. For exte rnal ca lls the displa y shows th e
trunk name and number. You usually also hear a ring,
unless your station has been programmed not to ring.
NOTE
Telrad's DIGITAL systems support Caller Name
and Caller Identification display.
To answer a ringing or flashing call
• Pick up the handset
or
• Press the button that is flashing green.
After you answer the call the indicator of the DN or private trunk line lights steady green.
To answer an intercom call
To answer an intercom call coming through your telephone
speaker:
• Talk through the microphone.
If you prefer, you may lift the handset instead.
CALL WAITING
You may hear either a ring or a beep, indicating a second
call, while already engaged in a conversation. You can
answer the call without disconnecting the first call.
Speakerphone set and Display Speakerphone set 11
To answer a second call
g
1. Press
[HOLD]
;
The first call is put on hold. The indicator for that line
flashes green.
2. Press the DN or outside line button that is flashing
reen; you receive the second call.
To return to the first call
1. Press
[HOLD]
;
2. Press the flashing DN button.
NOTE
If your telephone does not have DN buttons, you
cannot put an internal call on hold. This means that
you cannot answer another arriving internal call
without disconnecting the first internal call. In this
case, you must hang up first. You can then answer
the second call when it rings.
12 Speakerphone set and Display Speakerphone set
OUTSIDE CALLS
Outside calls may be placed by accessing an outside line
(or group) or by using the Least Cost Routing (LCR) feature.
When the instructions tell you to access an outside line,
you may:
• Dial an outside line number, an outside line group num-
ber or the LCR access code (usually
• Press an outside line or outside line group button;
• Press the LCR butto n.
Depending on system programming, the cost of your call
may be displayed briefly at the end of the conversation.
To place an outside call
1. Obtain an outside line.
2. Dial the number.
See also, Abbreviated dialing, below.
[9]
);
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press
To save a frequently dialed outside number
(SAVE/REPEAT)
After dialing the desired number, but before hanging up:
1. Press
2. Dial the SAVE/REPEAT access code.
Speakerphone set and Display Speakerphone set 13
[REDIAL]
[FEAT]
.
To dial the number saved
1. Access an outside line.
2. Press
[FEAT]
.
3. Dial the SAVE/REPEAT access code.
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone, you can
have the system dial the number several times, at predefined intervals.
When you hear busy tone:
• Press an
ARD
button.
When the outside party answers:
•Press
[SPKR]
or lift the handset.
If the dialed number rings, or if the system makes the
maximum number of dialing attempts, the Automatic
redial is deactivated.
• To temporarily deactivate
or reactivate Automatic Redial
• Press the
ARD
button again.
NOTE
Several Automatic redials may be activated simultaneously by using more than one
ARD
button.
WAITING FOR AN AVAILABLE OUTSIDE LINE
(TRUNK QUEUE)
When you try to select an outside line and hear busy tone:
1. Press
2. Dial the CALLBACK/QUEUE access code (
[FEAT]
.
[2][2]
).
When an outside line becomes available, the system rings
your extension. Then:
3. Press
[SPKR]
or lift the handset.
4. Listen for outside di al tone and dial the desir ed n um b er.
14 Speakerphone set and Display Speakerphone set
To cancel trunk queue
1. Dial the CANCEL access code (
2. Press
[FEAT]
.
3. Dial the CALLBACK/QUEUE access code (
[#]
).
[2][2]
).
4. Hang up.
CIRCUMVENT EXTENSION RESTRICTIONS
(TRAVEL CLASS OF SERVICE)
You can dial an outside number from a toll-restricted telephone by temporarily assigning it your own extension's
Class Of Service (COS) or a system-wide (Global) COS
accessible only to privileged users.
1. Press
[TC]
(if defined) or dial the TRAVEL COS (Class
Of Service) access code.
Display sets show
ENTER NO:
2. Dial your extension number - to apply your extension's
COS,
or
Press
Display sets show
[*]
for a Global COS.
ENTER CODE
:
3. Dial your ECC authorization code or a Global COS
code.
[TC]
The
indicator (if defined) lights.
The Travel COS feature is a ctive for a predefined
period.
4. Access an outside line and place a call.
Speakerphone set and Display Speakerphone set 15
TO OBTAIN SPECI AL SERVICES
VIA LINES DEFINED AS BEHIND AN EXCHANGE
(CENTREX OR PBX)
You may be able to access special services provided by a
Centrex or PBX exchange.
To access the services while connected
to the outside line
1. Press
2. Press
[FEAT]
[FLASH]
.
.
16 Speakerphone set and Display Speakerphone set
HOLD
There are two types of hold:
• Exclusive hold:the call can be retrieved only from your
extension.
• Inclusive hold:the call can also be retrieved by other
stations with a button for that appearance.
You cannot tr ansf er a call that is on hold .
When you place a call on hold, you automatically receive
dial tone and can make a page call or dial to another extension. If you do not receive dial ton e, this m eans tha t no DN
is available.
To place a call on exclusive hold
•Press
The indicator flashes green on your station and red on
other stations with a button for that appearance.
[HOLD]
once.
To place a call on inclusive hold
•Press
The indicator flashes green on all stations that have a
button for that appearance.
Depending on the programming of your extension, the f irs t
press of hold may activate Inclusive hold, and the second
press, Exclusive hold. See your System Administrator.
To pick up a call from hold
• Press the flashing button of the call on hold.
or
• Press
Speakerphone set and Display Speakerphone set 17
[HOLD]
[PICK UP]
twice.
and
[HOLD]
.
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press
2. Dial the extension number.
3. Announce the call when the other party answers and
then hang-up.
To retrieve a transferred call
If you have not yet hu ng up and the ot he r pa rt y h as not ye t
answered the transferred call, you may retrieve the transferred call.
• Press the line button associated with the call.
[XFR]
.
18 Speakerphone set and Display Speakerphone set
CONFERENCE CALLS
A total of eight parties, any of which may be on outside
lines, can participate in a confere nce .
To establish a conference
1. Make the first call.
2. Press
3. Make the next call.
After the call is answered:
4. Press
Repeat steps 2 t hrough 4 to add up to five more parties to
the conference.
[CNF]
[CNF]
.
again
Speakerphone set and Display Speakerphone set 19
PICKUP
Y ou ca n answer a call at a nother extensi on, without lea ving
your desk.
To pick up a call on hold
or ringing at another extension
1. Press
2. Dial the number of the e xtension at which the call is
ringing or on hold.
To pick up a call ringing in your pickup group
• Press a MEMORY button programmed with GROUP
PICK UP.
or
1. Press
2. Press
[PICK UP]
[PICK UP]
[*]
.
See Abbreviated Dialing for instructions on how to
program MEMORY buttons.
.
.
20 Speakerphone set and Display Speakerphone set
MESSAGES
If after dialing an extension, th ere is n o an swer o r yo u he ar
busy tone, you can send a basic message or a message
from a predefined list, which appears on the display of the
extension you called.
When you send a ba sic message, display teleph ones show
CALL
"
CALL STEVE
"
When you send a pre defined m essage, display telephones
show the text of the message, followed by your extension
name or number e.g. ("
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press
2. Hang up.
" followed by your extension name or number (e.g.
").
GONE OUT STEVE
[MSG]
The message is sent.
.
").
To select and send a predefined message
You can sele ct a mes s age from a predefined list (see a list
of system messages at the end of this guide).
After dialing an extension:
1. Press
2. Enter a message number (two digits; e.g. 08).
If your set has a display, you can scroll through the
message list with
asterisks (*), you may edit it using the dialpad. Enter the
digits on the dialpad; they appear on the screen in
Speakerphone set and Display Speakerphone set 21
[MSG]
.
[<LO HI>].
If the message includes
place of the asterisks.
3. Hang up.
To send a message with confirmation
When you dial a displ ay telephone and h ear busy tone, you
can send a message which appears on the display of the
called extension (your telephone must also have a display).
1. Select a message, as explained above.
2. Press
"
your display. You see either "
"
[MSG]
WAIT
..", followed by the message text, appears on
.
MSG ACCEPTED
MSG REJECTED
". Rejected messages enter the
" or
called extension's memory.
3. Hang up.
See also To confirm a message, below.
Canceling the message process
You may cancel the message process at any time:
•Press
[FLASH]
.
RECEIVING MESSAGES
When messages have been left at your extension, your
[MSG]
when you lift the handset or press
indicator lights and you hear a broken dia l tone
[SPKR]
. If your set has
a display, it informs you of messages waiting for you.
To read your messages (display sets only)
•Press
[MSG]
(when lit; not when flashing).
To scroll through your messages
•Press
22 Speakerphone set and Display Speakerphone set
[<LO HI>]
.
To call the message sender
1. Press
2. Press
[SPKR]
[MSG]
.
.
To delete a message (display sets only)
While the message is displayed:
1. Press
2. Use
[MSG]
(when lit; not when flashing).
[<LO HI>]
to scroll to the message you wish to
delete.
3. Press
[#]
.
4. Hang up.
To confirm the message (display sets only)
When you are on a call and a message appears in your
display:
•Press
[MSG]
.
If you do not confirm the message, when you hang up,
the message is stored in your telephone's memory.
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press
2. Press
[#]
.
[MSG].
3. Hang up.
Speakerphone set and Display Speakerphone set 23
DO NOT DISTURB (DND)
g
If you do not want calls to ring at your teleph one, temporarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN
buttons, the DND indication is slightly different.
If the
your station is programmed for Call for w ard. You
can deactivate Call forward by pressing the flashin
To place your telephone in do not disturb mode
•Press
The DND indicator lights steady red and no call s ring at
your telephone. In ternal calle rs hea r bu sy tone and se e
your DND message, if programmed. If your station is
programmed for DND call forwarding or for Call forward, calls are forwarded.
To cancel DND mode
• Press
The DND indicator goes off and calls ring at your station.
DND MESSAGES
You can select a predefined message that appears on the
display of telephones which call your extension, while it is
in DND mode. You can also ask the System Administrator
to program additional messages.
[DND]
[DND]
[DND]
[DND]
button flashes red, this indicates that
button.
.
.
24 Speakerphone set and Display Speakerphone set
To program a DND message
1. Press
2. Press
3. Press
[FEAT]
.
[SPD/PROG]
[DND]
.
.
4. Enter a message number,
or,
if your set has a display , press
[< LO HI >]
repeatedly to
scroll through the available messages (see the DND
Messages table at the end of this guide for a complete
list of available messages).
If the message includes asterisks (*), you may edit the
message by pressing the desired digits on the dialpad.
The numbers you dial appear in the message, in place
of the asterisks.
5. Hang up.
To cancel your DND message
1. Press
2. Press
3. Press
[#]
.
[SPD/PROG]
[DND]
.
.
4. Hang up.
Speakerphone set and Display Speakerphone set 25
FORWARDING CALLS
y
You may program your telephone set to forward your calls
to another extension.
NOTE
If your telephone does not have DN buttons, you
can forward calls for your station (as described
below, skipping the first step), but cannot forward
calls for a specific DN. See also below, Call forwarding on telephones without DN buttons.
To program call forwarding
1. If your telephone has DN buttons, press the button of
the DN for which you want calls forwarded.
2. Press
3. Dial the code that designates in which situation you
want your calls forwarded:
[FEAT]
.
In order to program Dial Which stands for
Call forward
Call forward on bus
Call forward no answer
[F][L] or [3][5]
[F][B]
[F][N]
or
or
[3][2]
[3][6]
CFWD
CFBY
CFNA
4. Dial the code that designates which of your calls you
want forwarded:
In order to program Dial
[A]
All calls
External calls
Interna l c a l l s
26 Speakerphone set and Display Speakerphone set
[2]
or
[E] or [3]
[I] or [4]
5. Enter the new forwarding destination.
NOTE
Instead of dialing the extension number, you may
press a MEMORY button programmed with an
extension number (for internal cal ls only) - or pre ss
a SPEED DIAL button (or press
[SPD/PROG]
and
a SPEED DIAL memory bin number) for internal or
external calls, as determi ned by the contents of the
memory. Calls are for warded to the contents of the
MEMORY button or SPEED DIAL bin. If you
change the contents of the SPEED DIAL bin, calls
are forwarded to the new dest i nat ion. This does
not apply to the MEMORY button.
6. Hang up.
To cancel call forward ing
1. Press the DN button and then press
2. Press
[FEAT]
.
[CANCEL]
or
[#]
.
3. Dial the code that designates what type of Call forwarding you want to cancel:
[3][5], [3][2]
, or
[3][6].
4. Dial the code that designates which of your calls are
currently forwarded and for which you want to cancel
the call forwarding programming:
[2], [3]
, or
[4]
.
5. Hang up.
Speakerphone set and Display Speakerphone set 27
ADVANCED CALL FORWARDING INSTRUCTIONS
g
This section contains a more de tailed expla nation of all the
call forwarding possibilities.
You may have your calls forwarded to another destination,
either inside or outside the system. Use the SPEED DIAL
function to forward calls to an external destination.
If you forward your calls to another station, and that station
is unavailable and also programmed for call forwarding,
your calls are passed on to that statio n's call forwarding
destination. This process may continue, for a maximum of
five steps, depending upon the system configuration.
If your telephone set has DN butt ons, you ca n specify a d ifferent call forwarding destination for each DN for which you
have a button - provided that the System Administrator has
iven you authorization to forward calls for each DN, and
that those DNs are not restricted for call forwarding.
There are three types of call forwarding:
• CALL FORWARD - always forwards your calls.
• CALL FORWARD BUSY - forwards calls arriving at
your telephone when it is busy.
• CALL FORWARD NO ANSWER - forwards calls that
are not answered.
You also have three choices of which of your calls to forward to another extension:
• All of your calls - both internal and external
• Only external calls - people calling from outside your
organization
• Only internal calls - people calling from inside your
organization
28 Speakerphone set and Display Speakerphone set
PROGRAMMABLE CALL FORWARDING BUTTONS
You may ask your System Administrator to allocate up to
nine different programmable call forwarding buttons, each
assigned to a specific call forwarding function, for e xample,
Call forward no answer for intern al calls, or C all forwar d for
external calls.
Most users choose to have only two buttons programmed
for call forwarding:
• Call forward no answer - all calls. This is usu ally abbreviated as CFNA A.
• Call forward busy - all calls. This is usually abbreviated
as CFBY A.
You may, of course, label the buttons however you choo se.
If you have programmable call forwarding buttons, you
may press one of them to begin programming that type of
call forwarding.
The call forwarding buttons also indicate for which type of
call programming the station is currently programmed. If
the indicator of a programmable call forwarding button is lit,
that means that the station is programmed for that type of
call forwarding.
NOTE
If several stations are authorized to forward calls
for the same DN, the last programming performed
overrides the previous.
PROGRAMMING CALL FORWARDING FOR ALL DNS
NOTE
This section is not ap plicable if your te lephone
does not have DN buttons.
If you want the calls on all the DNs at your station forwarded to the same destination, you may do this in one
Speakerphone set and Display Speakerphone set 29
step (provided you h ave auth orizatio n to do so and n one of
the DNs are restricted for Call forwarding). Proceed as
above, Programming Call forwarding, but:
•Press
[*]
after entering the destination (step 5).
If you have programmed Call for w ar d, all the DN i ndicators flash red when they are idle.
If you have a programmable button for the kind of forwarding that you have programmed, that button lights.
Canceling programming for all DNs
Proceed as above,
• Press
[*]
after step 4.
To cancel call forwarding
, but:
The DN indicators go off.
PROGRAMMING CALL FORWARDING
ON TELEPHONES WITHOUT DN BUTTONS
Call forwarding programming is done the same as above,
Programming call forwarding, except that you skip step 1 Press the DN button.
The call forwarding indications on your telephone set are
also slightly differe nt:
• If you have programmed Call forward, the next time you
pick up your handset you hear a broken dial tone (for
the station, not for a particu lar DN), co nfirm ing that Call
forward is active.
• If you have programmed Call forward, the
[DND]
indicator flashes red. You can deactivate Call forward by
pressing the
[DND]
button when its i nd icator is flashing
red.
To cancel any call forwarding programming
See To
same, except that in step 1 - just press
cancel call forwarding
. The procedure is the
[#]
.
30 Speakerphone set and Display Speakerphone set
CANCELING CALL FORWARD TO ME
If another station has programmed your telephone set as
its forwarding destination and you do not wish to be disturbed by those calls, you can cancel your status as a call
forwarding destination.,
To cancel Call Forward to me
1. Press the CANCE L code
2. Press
[FEAT]
.
3. Press the CALL FORWARD access code
4. Press
[8]
.
[#]
.
[3][5]
.
5. Dial the extension number whose calls you no longer
want forwarded to your station.
or
Press [*] if you wish to cancel all Call Forward to me,
from all stations.
Speakerphone set and Display Speakerphone set 31
ABBREVIATED DIALING
This section describes several ways of abbreviating dialing. Save/Repea t and Redial are des cribed in Outside
Calls, above.
SPEED DIAL
Speed dial shortens the procedure of dialing outside numbers by using speed dial buttons and sp eed di al mem or ies
(called “bins”).
To speed dial an outside number
• Press
or
Press the appropriate SPEED DIAL button.
To program a speed dial bin number
or speed dial button
1. Press
2. Press
3. Do one of th e following:
Dial a speed dial code (two digits; e.g. 03),
or
Press the SPEED DIAL button to be programmed.
4. Dial an outside line access code follo wed by the number you want to store.
5. Hang up.
[SPD/PROG]
[FEAT]
[SPD/PROG]
.
and dial the speed dial code,
.
NOTE
Pauses may be entere d, where neede d, in a speed
dial sequence by pressing
32 Speakerphone set and Display Speakerphone set
[REDIAL/PAUSE]
.
MEMORY BUTTONS
Memory buttons are used for one-press dialing of extensions, page zones and feature access codes.
To dial with a MEMORY button
• Press the programmed button.
To program a MEMORY button
1. Press
2. Press
[FEAT]
.
[SPD/PROG]
.
3. Press the MEMORY button to be programmed.
4. Dial the desired extension number (up to four digits)
or
Press
[FEAT]
and then dial the desired feature code.
See the Feature Codes Table at the end of this guide.
5. Hang up.
Speakerphone set and Display Speakerphone set 33
ALARM
g
Your telephone can sound an alarm ring at a pre-pro-
rammed time.
To program an alarm time
1. Press
2. Dial TIME ALARM access code
3. Dial the four-digit alarm time (HH:MM) using the 24
hour format (e.g. 1530 for 3:30 pm).
4. Hang up.
To cancel the alarm setting
1. Press
2. Press
3. Dial TIME ALARM access code (
4. Hang up.
[FEAT]
[#]
.
[FEAT]
.
[8][2]
.
[8][2]
.
).
To stop the alarm ring
•Press
34 Speakerphone set and Display Speakerphone set
[SPKR]
twice or lift and replace the handset.
TELEPHONE LOCK
You can prevent people from making outside calls from
your telephone.
To lock your telephone
1. Dial the LOCK access code.
Display telephones show
2. Dial your Executive Credit Code (see your System
Administrator).
3. Hang up.
The telephone lock dialing restrictions are in effect.
[LOCK]
The
To unlock your telephone
• Repeat the above procedure.
button, if defined, lights.
ENTER CODE
:
Speakerphone set and Display Speakerphone set 35
DOOR UNIT
g
Your system may have a door unit equipped with an intercom and electric door latch. When a visitor pres ses the
doorbell, up to four system extensions ring.
WHEN THE DOOR BELL RINGS
If your telephone is ringing:
• Press
If another extension is ringing:
• Dial the PAGE zone access code associated with the
door unit,
or
Press the flashin
You can now speak with the person at the door.
TO OPEN THE ELECTRIC DOOR LATCH
[SPKR]
or lift the handset.
[DOOR]
button, if defined.
While connected to the door unit:
• Press
The door latch opens.
36 Speakerphone set and Display Speakerphone set
[*]
.
NOTE PAD
You can save a number of up to 16 digits during a call.
1. Press
2. Press
3. Dial an available speed dial bin number or press an
available SPEED DIAL button.
4. Enter up to 16 digits.
5. Press
To dial the number saved, do a regular Speed Dial
using the Speed Dial bin number or button you used to
save the number (see ABBREVIATED DIALING).
[FEAT]
[SPD/PROG]
[SPD/PROG]
.
twice.
.
Speakerphone set and Display Speakerphone set 37
ADVA NCED FEATURES
g
g
g
g
This section lists some advanced features which you can
activate from your telephone. Details concerning the operation of these features can be found in the DIGITAL Systems Operating Instructions manual.
• Account code (voluntary, reminder, forced);
•Answerin
•Back
• Camp on;
• Conference loop;
• Confirmed transfer;
• Dial attendant;
•DISA;
• Executive Credit Code (ECC) programming;
• Executive intercom;
• External Call Forward;
• Floating buttons;
• Hotline;
• Intrusion;
• Meet me conference;
• Pick up;
• Last hold;
•Pa
• Preferred line;
•Scannin
• System speed dial;
• Trunk patch - Retrieve trunk patch.
e transfer;
a second incoming call;
round music;
(Multiple ARD);
38 Speakerphone set and Display Speakerphone set
FEATURE CODES
Features can be activated by pressing the
and then dialing a feature access code.
The default feature codes (see next page) reflect the feature initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press
sponding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in
the "Access method" column of the Feature codes table.
[FEAT]
FEAT
followed by the dialpad buttons corre-
2
ABC
[FEAT]
4
GHI
button
Speakerphone set and Display Speakerphone set 39
Feature codes
)
(1)
(1)
)
(1)
(1)(2)
)
)
(
)
)
(1)
(1)
(1)
)
(
)
(2)
(3)
y ty
Feature name Abbreviation Access method
ACCOUNT CODE AT
ACD LOGIN (1
ACD LOGOUT
ALL/GROUP ATTENDANT BACKGROUND MUSIC 1 BM
BACKGROUND MUSIC 2-4
BARGE IN BI
CALL ACCOUNT MONITOR
CALLBACK/QUEUE CB
CALL FORWARD-ALWAYS FL
CALL FORWARD-BUSY FB
CALL FORWARD-NO ANSWER FN
CANCEL CLIR
CONFERENCE LOOP 1-10 (1
DIRECTORY 1 THROUGH 9 (1
DIRECTORY 10
DROP (from conference) (1
END OF DIALING EXECUTIVE CREDIT CODE EX
FEATURE FLASH SIGNAL
FLIP FLOP FF
GROUP PICKUP
INTRUSION LAST HOLD LH
LEAST COST ROUTING
LOCK (1
1
Access method not assigned by default.
Only available on ISDN PRI calls.
Available in DIGITAL 400
Not all of the above features are available on ever
HELP) (1
or 2-8(3
-
-
-
-
-
-
-
-
-
FS
-
--
--
[FEAT][2][8]
-
[*]
[0]
[FEAT][2][6]
-
[FEAT][2][4]
-
[FEAT][2][2]
[FEAT][3][5]
[FEAT][3][2]
[FEAT][3][6]
[#]
-
-
-
-
-
[FEAT][#]
[FEAT][3][9]
[7]
[FEAT][3][7]
[FEAT][3][3]
[6]
[FEAT][5][4]
pe of telephone set.
40 Speakerphone set and Display Speakerphone set
)
(1)
g
g
)
(
)
)
(1)
)
Feature codes (Continued)
(1)
(2)
(3)
y ty
Feature name Abbreviation Access method
MEET ME CONFERENCE 1-5 (1
MEET ME PAGE MM
MESSAGE ME
NIGHT SERVICE
PAGE - INTERNAL
1 throu
PAGE - EXTERNAL
1 through 8 (1
PICKUP PU
PROGRAM PM
REDIAL RL
SAVE/REPEAT SR
SPEED DIAL SD
TIME ALARM T A
TONE TONE DIAL
TRA VEL COS(1
TRUNK PATCH TP
TRUNK SPEED DIAL
VOICE MESSAGE (1
Not all of the above features are available on ever
h 8
DTMF) (1
Access method not assigned by default.
Only available on ISDN PRI calls.
Available in DIGITAL 400
-
-
I1 throu
X1 through X8
-
-
-
--
-
[FEAT][6][6]
[FEAT][6][3]
-
h I8
[FEAT][4][1]
through [4][8]
-
[FEAT][7][8]
[FEAT][7][6]
[FEAT][7][5]
[FEAT][7][7]
[FEA T][7][3]
[FEA T][8][2]
[1]
-
-
[FEA T][8][7]
-
pe of telephone set.
Speakerphone set and Display Speakerphone set 41
DND messages
(1)
)
)
(1)
)
)
(1)
)
Message number Default message Updated message
01 BE BACK SOON
02 BE BACK AT * * : * *
03 BE BACK ON * * - * * (1
04 OUT UNTIL * * : * * (1
05 OUT FOR THE DAY
06 OUT OF OFFICE
07 OUT OF TOWN
08 OUT ON A CALL
09 OUT FOR LUNCH
10 ON VACATION
11 ON A TRIP
12 ON BREAK
13 AWAY FROM DESK
14 GONE HOME
15 BUSY UNTIL * * : * *
16 CALL * * * * * (1
17 CALL ME AT * * * * * (1
18 CALL LATER
19 CALL TOMORROW
20 DO NOT DISTURB
21 IN A MEETING
22 IN CONFERENCE
23 WITH A CLIENT
24 WITH A GUEST
25 WITH A PATIENT
26 UNAVAILABLE
27 LEAVE M S G AT * * *
28 TAKE MSG AT * * * * (1
29
30
1) When editing DND messages, substitute asterisks with the desired digits.
(
42 Speakerphone set and Display Speakerphone set
System messages
Message number Default message Updated message
01 CALL_ (Basic message)
02 CALL * * * * * (1)
03 CALL HOME
04 CALL ME
05 GONE OUT
06 READ MAIL
07 VOICE MAIL
08 CALL BOSS
09 TAKE MSGS
10 GONE HOME
11 JOB DONE
12 IN TROUBLE
13 CLIENT
14 BRING WORK
15 ANY NEWS?
16 REPORT DUE
17 COME HERE
18 MEET. NOW
19 MEMO READY
20 TYPE LETTR
21 WELL DONE
(1) When editing messages, substitute asterisks with the desired digits.
Messages 22 to 30 are intended for customer’s definition.
Speakerphone set and Display Speakerphone set 43
Your speed dial codes
Name Number Code
44 Speakerphone set and Display Speakerphone set
Loading...