Telrad ImaGEN User Guide

Integrated Multi-Application Generator

Executive set with expanded display

User guide

76-110-0190/I Issue 1

NOTICE

This publication refers to Telrad Integrated Multi Application Generator (ImaGEN), Release 6.0, connected to Telrad DIGITAL KEY BX and DIGITAL 400 systems, Release SB6/DB6.

Telrad reserves the ri

ht to modify the equipment and software described herein without prior notice. However, chan

es made to the equipment or software described herein do not necessarily render this publication invalid.

Woodbury, New York

ii Executive set with expanded display

WHAT IS IMAGEN?

ging

IMAGEN is a multiple application rates an electronic voice mail system, providin an easy, fast and dependable way to communicate with people inside and outside your or

• For outside callers dialin IMAGEN plays a recorded announcement that offers assistance in reachin to speak, and provides options for proceedin person is subsequently unavailable.

• For you, as an IMAGEN subscriber, the wide variety of IMAGEN features provides you with the flexibility you need in mana such as handlin receivin explanation of these features, to step instructions for operatin

messages. This manual provides you with an

your communications requirements,

incoming calls, and leaving and

in to your organization,

the person with whom they want

enerator that incorpo-

you with

anization.

if that

ether with step-by-

the IMAGEN functions.

Executive set with expanded display 1

BASIC CONCEPTS

WHAT IS A MAILBOX?

Every internal IMAGEN user is assi own personal use. This is where the recorded messa you receive are stored.

ned a mailbox for their

Each mailbox has a unique number (up to six di mailbox number is usually the same as your extension number.

Once the system administrator has assi you, you personalize it by:

• obtainin trator (which you can chan

• recordin

• recordin callers to hear when you are unavailable.

SOFTKEYS

The six keys located on the left of your display screen are called softkeys. The name of each softkey appears on the display screen next to it. This name chan on the particular function you are performin

When performin You can either press a softkey, or dial the correspondin number on the dialpad, in order to perform the same function. For example, to receive your messa press the some functions there is no softkey, but only a number on the dialpad.

a unique password from the system adminis-

e or cancel); your name in your mailbox; the personal greetings that you want your

most functions you have two choices.

{RECEIVE}

softkey or dial [1] on the dialpad. For

ned a mailbox to

es, depending

es you can either

its). Your

2 Executive set with expanded display

For your convenience both the softkey (if available) and the

it for performing a certain function appear in the menus

di in this manual.

MENUS

A menu is a list of options. For example, upon enterin

the system at your extension, you receive the IMAGEN MAIN Menu:

To leave a message {LEAVE MSG}

[2]

To enter a mailbox {ENTER MBOX} To enter your mailbox {YOUR MBOX} To request extension number assistance {EXT ASSIST} To exit from IMAGEN {EXIT}

[#] [#][#] [9] [*]

In some menus you both see and hear the list of options. You see the softkey names displayed on your screen and at the same time you hear a recorded announcement, informin

you of the dialpad digits that also perform these functions. In the above menu, for example, there is no difference between pressin dialin

[2] on the dialpad.

the

{LEAVE MSG}

softkey and

There are other menus that you only hear -- they may have no display , or only a partial display. In still other menus you see a full display, but hear only some of the options.

You make a selection from a menu by pressin

the appropriate key. You may then receive another, different list of options, dependin

upon your selection.

You do not have to listen to the entire recorded menu before makin

Your system may have been pro are sli

htly different from the ones in this manual. See your

your selection.

rammed with menus that

system administrator for more information.

Executive set with expanded display 3

NOTE

After the menu recordin

is finished, you have 5 seconds in which to make a selection from the menu. If you do not make a selection within 5 seconds, the previous menu appears and/or is played.

ain you do not make a choice within 5 sec-

If a onds, you exit IMAGEN.

YOUR PASSWORD

Your mailbox has a unique password, to make sure that no one but you has access to the messa receive your password (of up to 12 di

es you receive. You

its) from the system

administrator.

TYPOGRAPHIC CONVENTIONS

In this type and within braces, as in

uide the names of softkeys appear in italic bold

{ACTIVATE}

, whereas the names of fixed buttons and dialpad buttons appear in bold type and within brackets, as in [SPKR] or [2]. The names of menus are in all capital letters, as in MAILBOX Menu.

GENERAL FUNCTION KEYS

There are some keys whose functions are fixed: Dial [0] To repeat the current menu

To dial for operator assistance -- only for outside calls

Dial [*] To return to the previous menu

or To exit IMAGEN from the MAIN Menu

4 Executive set with expanded display

WHAT CAN YOU DO WITH IMAGEN?

IMAGEN enables you to perform the followin

• receive messa

• view your messa

• leave messa

es;

e listing on screen es for other subscribers; es for a group of subscribers;

• record your telephone conversations;

• screen incomin

• store messa

• have a messa was sent) attached to incomin

• attach an annotation to a messa

• receive confirmation when a messa heard by the receivin

•ta

messages as urgent and/or private;

• forward calls and/or messa

• index old messa

• copy or transfer messa

calls;

es intended for future delivery;

e header (date and time that a message

messages;

e you are redirecting;

e you have sent is

party;

es to another destination;

es for future retrieval;

es you have received to other

mailboxes;

• pro

ram Automated attendant service for your mailbox.

functions:

Executive set with expanded display 5

ACCESSING IMAGEN

The IMAGEN External Main Menu (below) is played to external callers dialin access this menu from outside the system by dialin IMAGEN telephone number, administrator.

in to the IMAGEN system. You can

the

iven to you by the system

You hear the followin

To call an extension To leave a message To dial by name To conduct an interview To use single digit dialin To ask for extension assistance To ask for operator assistance To disconnect

If you are callin IMAGEN access code,

options:

Dial [1] and the extension no.

Dial

and the

[2]

mailbox number

Dial [5], [6], [7] or [8]

from inside the system, simply dial the

iven to you by the system admin-

istrator.

NOTE

If you use a non-tone dial telephone to dial in to IMAGEN, the call is handled accordin

ramming. Generally, the call is forwarded

pro

to system

directly to operator assistance. Refer to your system administrator for details.

Dial

[3]

Dial [4]

Dial [9] Dial [0] Dial [*]

6 Executive set with expanded display

If a caller from outside the system dials an extension that is

busy or doesn't answer, IMAGEN responds with the follow-

options:

To wait for the extension To leave a message To reach the operator To return to the previous menu

Your system may be pro not have the option of waitin be prompted to leave a messa

rammed differently, and you may

for the extension, or you may

e immediately.

You can choose from a variety of alternative pro

Dial [1] Dial [2] Dial [0] Dial [*]

rammable Automated Attendant service approaches, as described in detail in PROGRAMMING AUTOMATED ATTENDANT SERVICE FOR YOUR MAILBOX, under ADVANCED IMAGEN SUBSCRIBER FEATURES, below.

Executive set with expanded display 7

GETTING STARTED

WITH YOUR MAILBOX

ENTERING YOUR MAILBOX

You

enerally enter your mailbox from your own extension,

the IMAGEN access code that the system adminis-

usin trator has defined. However, you can also enter your mailbox from any standard tone dial telephone. For example, if you are at home and want to listen to the messa received at the office, you can dial the IMAGEN telephone number and then enter your mailbox.

To enter your mailbox from your own extension

1. Dial the IMAGEN access code; you receive the internal

MAIN Menu:

es you

To leave a message {LEAVE MSG} To enter a mailbox {ENTER MBOX} To enter your own mailbox {YOUR MBOX} To request extension number as-

sistance To exit from IMAGEN {EXIT}

2. Press

messa

{YOUR MBOX}

es, you hear a recorded announcement:

or dial [#][#]; if you have any

{EXT ASSIST}

[2] [#] [#][#] [9]

[*]

You have <number> new messages and <number> old

es,

messa

8 Executive set with expanded display

and are asked to enter your password.

3. Enter your password;

you receive the MAILBOX Menu.

To view a list of your messages {VISUAL LST} To listen to your new messages {NEW MSGS} To listen to your messages {ALL MSGS} *** To leave a message for another mailbox {LEAVE MSG} To record personal greetings {RECORD} To set mailbox options {SET OPTION} To record a group message

To undelete messages

To review your future delivery messages

To repeat this menu To return to the previous menu

Y ou hear this option only if there are deleted messa

be recovered. You hear this option only if there are future delivery messa

in your mailbox.

*** You see on your telephone set display either

here, or min

OLD MSGS

on the IMAGEN MAILBOX PARAMETERS screen.

, depending on LISTEN MESSAGES program-

ALL MSGS

[9] [1] [6] [2] [3] [4] [5]

[7]

[8]

[0] [*]

es which may still

es waiting

, as shown

To enter your mailbox from another extension within the system

1. Dial the IMAGEN access code;

you receive the internal Main Menu (see above).

2. Dial [#] and your mailbox number;

you are asked to enter your password.

3. Enter your password;

you receive the MAILBOX Menu.

Executive set with expanded display 9

To enter your mailbox from a telephone outside

the system

1. Dial the IMAGEN telephone number;

you receive the external MAIN Menu.

2. Dial [#] and your mailbox number;

you are asked to enter your password.

3. Enter your password;

you receive the MAILBOX Menu.

RECORDING YOUR NAME AND PERSONAL GREETINGS

You personalize your mailbox by recordin your own personal

reetings.

your name and

To record your name:

1. Press

{RECORD}

or [3] from the MAILBOX Menu;

you receive the PERSONAL GREETINGS Menu:

To record your mailbox greetin To record your personal busy greetin To record your name {YOUR NAME} To record your special temporary greetin To record your internal mailbox greetin To repeat this menu

To return to the previous menu {PREVIOUS}

{MBX GREETG} {BSY GREETG}

{TMP GREETG} [INT GREETG]

[1] [2] [3] [4] [5] [0]

[*]

10 Executive set with expanded display

2. Press

{YOUR NAME}

or [3]; you receive the PERSONAL GREETINGS RECORD Menu.

To playback the message {PLAY OLD} To erase the existing message {ERASE OLD} To record a new message {RECORD NEW} To record a new message --

with amplification To repeat this menu

To return to the previous menu {PREVIOUS}

To exit from

3. Press before sayin While you are recordin

reetings, the

IMAGEN

{RECORD NEW}

your name.

{ADD TIME}

or [5], and wait for the tone either your name or personal

{AMPLIFY}

{EXIT}

and

{END OF MSG}

keys appear on the screen. Unless your system is pro-

rammed differently, you have four minutes to finish recordin press

4. When you finish recordin

, but can add another minute each time you

{ADD TIME}

, press

{END OF MSG}

you receive the END OF RECORD Menu:

[1] [3] [5] [6]

[0] [*]

soft-

;

To review your recorded message {PLAYBACK} To save your message {SAVE MSG} To erase this message {ERASE MSG} To add to this message {ADD TO MSG} To erase this message and record

a new one To repeat this menu

To exit from IMAGEN {EXIT}

{RERECORD}

Executive set with expanded display 11

[1] [2] [3] [4] [5]

[0]

5. Press

ging

your name; you return to the PERSONAL GREETINGS Menu.

To record your personal greetings

You record your various personal way that you record your name. The only difference is that you select [1], [2], [4] or [5] from the PERSONAL GREET- INGS Menu in step 2 above, dependin

reeting you want to record. There is no other difference in

the procedure.

{SAVE MSG}

If you exit the END OF RECORD Menu without pressin effective.

{SAVE MSG},

or [2], to save the recording of

NOTE

your recording will not be

reetings in the same

upon the type of

• Callers hear your personal don't answer your rin Do Not Disturb (DND) mode, or when you have not recorded a busy

• Callers hear your are usin

• Callers hear your example, while you are on vacation), until you erase it, after which your mailbox reverts to your re sonal

• Callers from within the system hear your

greeting

mailbox

your telephone;

reeting.

(if programmed) as an alternative to your

reeting.

reeting;

busy greeting

special temporary greeting

mailbox greeting

telephone, when it is in the

if they call while you

when you

(for

ular per-

internal

12 Executive set with expanded display

CHANGING YOUR PASSWORD

You receive your initial password from the system administrator, but can chan

e it at any time. You may also cancel your password. However, if you do so, anyone can enter your mailbox and listen to your messa

es.

To change your password

1. Enter your mailbox (dial the IMAGEN access code and

dial [#][#]).

2. Enter your current password;

you receive the Mailbox Menu.

3. Press

{SET OPTION}

or [4];

you receive the MAILBOX OPTIONS Menu:

To program the first follow me {1ST FOLLOW} To program the second follow me {2ND FOLLOW} To program auto attendant service {AUTO ATT} To hear messages with header {HEADER} To change your password {PASSWORD} To define your personal distribution list {DIST LIST} To set the auto-copy feature

To set the message monitoring time To repeat this menu

To return to the previous menu

[1] [2] [3] [4] [5] [6] [7]

[8] [0]

[*]

Executive set with expanded display 13

4. Press

{PASSWORD}

or [5]; you are asked to enter your new password.Enter your new password (up to 12 di

its) followed by [#];

dial [#] to cancel your current password (see the NOTE below). You now have the followin

options:

To confirm the new password {CONFIRM} To cancel the new password {CANCEL} To exit from IMAGEN {EXIT}

5. Press

{CONFIRM}

{CANCEL}

;

[1] [2]

the new password is either confirmed or canceled and you return to the Mailbox Options Menu.

NOTE

If, in Step 5, you dialed [#] (and then you pressed

{CONFIRM}

) to cancel your current password, you can then enter your mailbox without a password, as can anyone else.

14 Executive set with expanded display

LEAVING MESSAGES

LEAVING ORDINARY MESSAGES

You can leave a messa mailbox.

To leave a message

1. From outside your mailbox, dial the IMAGEN access code; you receive the IMAGEN MAIN Menu:

e from inside or outside of your

To leave a message {LEAVE MSG} To enter a mailbox {ENTER MBOX} To enter your mailbox {YOUR MBOX} To request extension number assis-

tance To exit from IMAGEN {EXIT}

{EXT ASSIST}

From inside your mailbox -- dial [

throu

h the menu options, until you receive MAILBOX

] to move backwards

Menu:

[2] [#] [#][#] [9]

[*]

Executive set with expanded display 15

To view a list of your messages {VISUAL LST}

[9]

To listen to your new messages {NEW MSGS} To listen to your messages {ALL MSGS} *** To leave a message for another mailbox {LEAVE MSG} To record a personal greetin To set mailbox options {SET OPTION} To record a group message

To undelete messages

To review your future delivery messages

To repeat this menu To return to the previous menu

Y ou hear this option only if there are deleted messages which may still

be recovered. You hear this option only if there are future delivery messages waiting

in your mailbox.

*** You see on your telephone set display either

here, or min

2. Press

OLD MSGS

on the IMAGEN MAILBOX PARAMETERS screen.

{LEAVE MSG}

, depending on LISTEN MESSAGES program-

or [2];

{RECORD}

ALL MSGS

you are asked to enter a mailbox number.

3. Dial the mailbox number; you hear a recorded messa

This is mailbox number ___. Please state your mes-

e clearly, then dial

[#].

Then you hear a short tone.

4. After you hear the tone, record your messa While you are recordin

{END OF MSG}

appear. Unless programmed differ-

, the softkeys

{ADD TIME}

ently, you have four minutes to record your messa You can add time by pressin

{ADD TIME}

. You

receive another minute each time you press it.

[1] [6] [2] [3] [4] [5]

[7]

[8]

[0] [*]

, as shown

and

16 Executive set with expanded display

When you have finished recording, dial [#] or press the

{END OF MSG}

softkey;

you receive the END OF RECORD Menu:

To review your recorded message {PLAYBACK} To confirm and save this message in the

system To erase this message {ERASE MSG} To add to this message {ADD TO MSG} To erase this message and record a new

one To confirm and save this message with

options To repeat this menu

To return to the previous menu

5. Press your messa

{SAVE MSG}

e is sent and you return to the MAIN

or [2];

{SAVE MSG}

{RERECORD}

(SAVE OPTIONS}

Menu.

NOTE

If you han sa

e is sent and you exit IMAGEN.

If you dial [1] you hear the messa

up without pressing any key, your mes-

e again and

remain in the END OF RECORD Menu.

[1] [2]

[3] [4] [5]

[6]

[0] [*]

If you dial [3] the messa

e is erased and you

return to the MAILBOX Menu. If you dial [4] you hear a tone, state your addition

to the messa

e, and dial [#]; you remain in the

END OF RECORD Menu. If you dial [5] the messa

tone, record your new messa

e is erased. You hear a

e and dial [#]. You

remain in the END OF Record Menu. If you dial [6], you can desi

Executive set with expanded display 17

nate the message as

being of a special type. (See next section,

Special Types of Messages

LEAVING SPECIAL TYPES OF MESSAGES

A messa four attributes:

1. Urgent. A messa before other non-ta mailbox, re

e can be tagged with one or more of the following

e tagged 'URGENT' will be heard

ed messages sent to the target

ardless of its chronological arrival.

Leaving

2. Confidential. When you ta FIDENTIAL attribute, the system indicates that it saved the messa aware that a CONFIDENTIAL ta recipient from forwardin scribers. However, you can ask the system administrator to pro are not automatically copied from your mailbox into another mailbox. (See

e as “confidential”. However, you should be

ram your mailbox so that private messages

a message with the CON-

does not prevent the

the message to other sub-

Making Sure Messages Are

Taken Care Of).

3. Confirmation. If you tag a message for confirmation, you will receive a recorded announcement at the time the person to whom you sent the messa

e listens to it:

Your message to <name of recipient> on <date and time that you sent the messa

et mailbox has no name, the mailbox extension number is heard instead. Note that the date and time in the recorded announcement are the date and time that you sent the messa

4. Future delivery. The messa be sent on the date and time that you specify (see below).

e to her.

e> was heard

e you have recorded will

. If the tar-

18 Executive set with expanded display

To tag a message with a special attribute

1. Dial [6] in the END OF RECORD Menu (see above), you receive the MESSAGE ATTRIBUTES Menu as follows:

To designate a message as urgent {URGENT} To designate a message as private {CONFIDENTL} To tag a message as confirmed {CONFIRM} To designate a message as future delivery {FUTUR DLVR} To return to the previous menu {PREVIOUS}

2. Select the attribute you desire for your messa

the corresponding number.

You can

ive a message more than one of the above

attributes. For instance, you can make a messa

ent and private. First dial [1] for urgent and then dial [2]

[1] [2] [3] [4] [*]

e by dial-

e both

for private. The MESSAGE ATTRIBUTES Menu continues to appear until you dial [*] or until you have

e all of the possible attributes. IMAGEN plays a confir-

iven the mes-

mation announcement for each attribute you attach to a messa

When you dial [

], you return to the MAILBOX Menu if you

are inside your mailbox, or to the MAIN Menu if you are outside your mailbox.

To tag messages as ‘FUTURE DELIVERY’

1. After dialin

[4] from the MESSAGE ATTRIBUTES

Menu, you are asked to enter the delivery month.

2. Dial two di

its to designate the month;

you are asked to enter the delivery day.

3. Dial two di enter the time, usin

Executive set with expanded display 19

its to indicate the day; you are asked to

24 hour time format of four digits

For example, 0830 signifies 8:30 AM, and 2030 signi-

fies 8:30 PM.

4. Dial 4 di

its to enter the delivery time and dial [*].

When the selected date and time arrive, the messa disappears from your mailbox and appears at the destination mailbox.

MODIFYING THE DATE AND TIME OF A FUTURE DELIVERY MESSAGE

After you have recorded a future delivery messa have the option of modifyin the messa

e will be sent.

the date and the time at which

e, you

To modify the date or time

1. Enter your mailbox.

2. Select [8] -- To receive your future delivery messa

- from the MAILBOX Menu; you hear a recorded announcement:

messa

time>. Then you hear a modified LISTEN Menu:

To repeat this message {REPEAT} To save this message and play the next

one To erase this message and play the next

one To reply to this message {REPLY} To modify delivery time {MODIFY TIM} For more options {OPTIONS} To rewind message while listenin

e for <

name

> to be delivered on <

A future delivery

date

> at

{NEXT MSG}

{ERASE MSG}

es -

[1] [2]

[3]

[4] [5] [6] [7]

To pause message while listenin To fast forward message while listenin To repeat this menu To return to the previous menu

[8] [9] [0] [*]

20 Executive set with expanded display

3. Repeat steps 2-4 in the FUTURE DELIVERY proce-

ging

dure, above; you are returned to the LISTEN Menu

LEAVING A MESSAGE FOR A MAILBOX GROUP

Your system administrator can desi boxes as belon

roup. Each group is assigned a number, from 10 to

box

to the same group, known as a mail-

89. This enables you to record a sin

it to all the mailboxes in a

roup with a single operation.

nate a number of mail-

le message, and send

Consult your system administrator to see which, if any,

roups have been defined, and to determine if your own

mailbox extension is part of a

roup.

To leave a message for a group of mailboxes

1. Enter your mailbox; the MAILBOX Menu is available to you:

To view a list of your messages {VISUAL LST} To listen to your new messages {NEW MSGS} To listen to your messages {ALL MSGS} To leave a message for another mailbox {LEAVE MSG} To record a personal greetin To set mailbox options {SET OPTION} To record a group message

To undelete messages To review your future delivery messages To repeat this menu To return to the previous menu

{RECORD}

[9] [1] [6] [2] [3] [4] [5]

[7] [8] [0] [*]

Executive set with expanded display 21

2. Dial [5], and the desired mailbox group number (a num-

ber from 10 to 89); you hear a messa

This is mailbox group number ___

This is <mailbox

roup name>. Please state your message clearly, then

dial pound.

Then you hear a tone to start recordin

3. When you finish recordin

, press

{END OF MSG}

or [#]; you hear the END OF RECORD Menu:

To review your recorded message {PLAYBACK} To confirm and save the message in the

system To erase this message {ERASE MSG} To add to this message {ADD TO MSG} To erase this message and record a

new one To confirm and save this message with

options To repeat this menu

To return to the previous menu

If you han

up without pressing any key, your message is

{SAVE MSG}

{RERECORD}

{SAVE OPTION}

sent and you exit IMAGEN. In addition to the system-wide mailbox

define your own messa in

e to your personal group, dial [0] instead of enter-

a mailbox group number in step 2, above.

personal distribution group

roups, you can

[1] [2]

[3] [4] [5]

[6]

[0] [*]

. To send a

For instructions on definin

roup, refer to the section titled

scriber Features

your personal distribution

Advanced IMAGEN Sub-

22 Executive set with expanded display

RECEIVING MESSAGES

LISTENING TO YOUR MESSAGES

If there are any messa the [MSG] button li when you lift the handset; and the second line of your idle display tells you how many new and existin there are. In the example there are ten messa

es waiting for you in your mailbox,

hts up; you hear a broken dial tone

messages

es:

The number in the upper ri ple 222 -- is the mailbox number.

To listen to your messages

1. Press [MSG] the screen shows any predefined text messa how many IMAGEN messa in this example:

Executive set with expanded display 23

ht hand corner -- in this exam-

es, and

es are waiting for you -- ten

2. Press the softkey to the left of the line showing how

many IMAGEN messa you hear a recorded announcement tellin many messa

es there are and then you are asked to

es there are;

you how

enter your password.

3. Enter your password; you hear the MAILBOX Menu:

To view a list of your messages {VISUAL LST} To listen to your new messages {NEW MSGS} To listen to your messages {ALL MSGS} *** To leave a message for another mailbox {LEAVE MSG} To record a personal greetin To set mailbox options {SET OPTION} To record a group message

To undelete messages

To review your future delivery messages

To repeat this menu To return to the previous menu

Y ou hear this option only if there are deleted messages which may still

be recovered. You hear this option only if there are future delivery messages waiting

in your mailbox.

*** You see on your telephone set display either

here, or min

OLD MSGS

on the IMAGEN MAILBOX PARAMETERS screen.

, depending on LISTEN MESSAGES program-

{RECORD}

ALL MSGS

[9] [1] [6] [2] [3] [4] [5]

[7]

[8]

[0] [*]

, as shown

IMAGEN offers you two ways of reviewing your new and existin

messages. You may choose to listen to them directly (as described below) or view a listin all your messa messa

e/s you would like to hear, as described in the

section titled

24 Executive set with expanded display

es on the display before selecting the

Viewing the contents of your mailbox

4. To listen to your messages, press

{ALL MSGS}

the MESSAGE TYPE SELECTION Menu appears:

or [6];

To listen to your new messages {NEW MSGS} To listen to your old messages {OLD MSGS} To listen to your future delivery messages {FUTUR DLVR} To listen to your confirmation messages {CONFIRM} To listen to your indexed messages {INDEXED} To return to the previous menu {PREVIOUS}

5. Dial [1], [2], [3],[4] or [5] to hear messa the above cate

After listenin

ories.

to each message, you hear the LISTEN

Menu:

To repeat this message {REPEAT} To save this message and play the next one {NEXT MSG} To erase this message and play the next one {ERASE MSG} To reply to this message {REPLY} To transfer/copy the message to another box {COPY/SEND} For more options {OPTIONS} To rewind message while listenin

[1] [2] [3] [4] [5] [*]

es in any of

[1] [2] [3] [4] [5] [6] [7]

To pause message while listenin To fast forward message while listenin To repeat this menu To return to the previous menu

(Alternatively, you can ask your system administrator to

ram your MAILBOX Menu so that you can access

pro your messa

In such a case, you listen to your new messa

{NEW MSGS}

in by pressin

Executive set with expanded display 25

es in a slightly different manner.)

or [1], and old messages can be heard

{OLD MSGS}

or [6], while future delivery mes-

es by select-

[8] [9] [0] [*]

sages can be heard by dialing [8]. The LISTEN Menu is

then played). If you dial [6] while listenin

to a message, you receive the

MORE LISTEN OPTIONS Menu:

To decrease speed {DECRSE SPD} For regular speed {REG SPD} To increase speed {INCRSE SPD To add an ID tag to this message {INDEX} To repeat this message with timeta To return to the previous menu {PREVIOUS}

To lower volume For regular volume To raise volume To repeat this menu

The above menu enables you to chan speed of the messa messa

e with its header.

e you are listening to, or to repeat the

If you select [1] -- New Messa

{HEADER}

e the volume or

es, either from the MAIL-

[4] [5]

} [6]

[8] [9] [*]

[1] [2] [3] [0]

BOX Menu or the MESSAGE TYPE SELECTION Menu, you are informed how many of these were ta by the sender. ‘Ur prefixed by an 'URGENT!

e has been heard (and you press any button), its classi-

sa fication chan

ent’ messages are played first and are

announcement. Once a mes-

es to 'OLD', and can be reheard by selecting

ed ‘Urgent’

[2] from the MESSAGE TYPE SELECTION Menu. New confirmation messa

‘New messa be heard by dialin

es’ category . Old confirmation messages can

[4] in the MESSAGE TYPE SELEC-

es are also contained in the

TION Menu.

26 Executive set with expanded display

+ 64 hidden pages

Telrad ImaGEN User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

WHAT IS IMAGEN?

BASIC CONCEPTS

WHAT IS A MAILBOX?

SOFTKEYS

MENUS

YOUR PASSWORD

TYPOGRAPHIC CONVENTIONS

GENERAL FUNCTION KEYS

WHAT CAN YOU DO WITH IMAGEN?

ACCESSING IMAGEN

ENTERING YOUR MAILBOX

RECORDING YOUR NAME AND PERSONAL GREETINGS

CHANGING YOUR PASSWORD

LEAVING MESSAGES

LEAVING ORDINARY MESSAGES

LEAVING SPECIAL TYPES OF MESSAGES

To tag a message with a special attribute

MODIFYING THE DATE AND TIME OF A FUTURE DELIVERY MESSAGE

LEAVING A MESSAGE FOR A MAILBOX GROUP

RECEIVING MESSAGES

LISTENING TO YOUR MESSAGES