DIGITAL FAMILY OF SYSTEMS
Feature Description Addendum
76-110-0690/G Issue 1
Printed in Israel
76-110-0690/G, Issue 1
Telrad Telecommunications, Inc.
Woodbury, New York
76-110-0690/G, Issue 1
DIGITAL
FAMILY OF SYSTEMS
Feature Description Addendum
Telrad Telecommunications, Inc.
Woodbury, New York
NOTICE
The information in this addendum refers to the Telrad DIGITAL family of telephone systems: the DIGITAL 26 system,
DIGITAL 32 system, DIGITAL KEY BX system (Release SB7), the DIGITAL 400 system (Release DB7), and the DIGITAL
1000 system (Release LB7) and the ImaGEN system (Release 7.00), June 1999. Telrad, Ltd., reserves the right to make
changes in the equipment described in this manual without notification. However, changes in the equipment do not
necessarily render this manual invalid.
Additional copies of this manual may be obtained from Telrad, Ltd. Reproduction of this manual or parts thereof, without
written permission from Telrad, Ltd., is strictly prohibited.
© 1999 Telrad Telecommunications Inc.
Woodbury, New York
The following are registered trademarks of the respective listed firms:
Trademark Firm Trademark Firm
ACD I.Q. Telrad Telecommunications, Inc. Pentium Intel Corporation
ImaGEN Telrad Telecommunications, Inc. Windows95 Microsoft Corporation
FCC Regulations
Warning
This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with
the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference, in which case the user should contact the Telrad Field Service Department, at the
telephone number listed below, to correct the interference problem. It has been tested and found to comply with the limits
for a Class A computing device pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a commercial environment.
Registration
The Telrad DIGITAL family of telephone systems are registered with the FCC based upon compliance with part 68 of its
rules. Connection of these systems to the nationwide telecommunications network is made through a standard network interface jack, which you can order from your telephone company. Jacks for this type of customer-provided equipment will not
be provided on party lines or coin lines.
Hearing Aid Compatibility
The DIGITAL systems’ Avanti Collection of telephones are Hearing Aid compatible, as defined in Section 68.316 of Part 68
FCC Rules.
Telephone Company Registration
It is usually not necessary to call the telephone company with information on the equipment before connecting the DIGITAL
family system cabinet to the telephone network. But, if the telephone company should require this information, provide the
following:
FCC Registration Number
(on label affixed to cabinet): - Key system ARAISR-18430-KF-E
AC Ringer Equivalence Number: 2.4B
USOC Jack: DB15, RJ2EX, RJ2FX, RJSGX, RJ2HX, RJ21X, RJ48C
Service Order Code (SOC): - for off premise extensions and all analog trunk cards, except the DID card 9.OF
Facility Interface Code (FIC): - Central Office Ground-start trunk 02GS2
Rights of the Telephone Company
If the system is determined to be causing harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, the telephone company will notify you as soon as possible. You will be given the opportunity t o
correct the situation, and you will be informed of your right to file a complaint to the FCC. Your telephone company may make
changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of your system. If it
does this, you will be notified in advance to give you the opportunity to maintain uninterrupted telephone service.
In the event of an equipment malfunction, all repairs will be performed by Telrad Telecommunications, Inc., or by one of its
authorized dealers.
Address of repair facility in the USA
Telrad Service Center, 135 Crossways Park Drive, Woodbury, NY 11797. Phone: 1-516-921-8300.
- Multi-function (Hybrid Key/PBX) system ARAISR-18427-MF-E
- for DID cards AS.2
- for digital trunks 6.0P
- Central Office Loop-start trunk 02LS2
- Direct Inward Dialing 02RV2-T
- Off-premises extension OL13C
- Primary Rate Interface (PRI24) 04DU9-1SN
- DPNSS/QSIG Interface (N24 and N12) 04DU9-1SN
- Basic Rate Interface (BRT and BHT) 04DU9-1SN
- T1 (Digital Trunk) 04DU9-BN, 04DU9-DN, 04-DU9-1KN, 04DU9-1SN, 04-DU9-1ZN
- E&M (Tie Trunk Interface -- 2-wire) RJ2EX, RJ2FX
- E&M (Tie Trunk Interface -- 4-wire) RJ2GX, RJ2HX
1.1 GENERAL
Section 1
INTRODUCTION
This section provides introductory information about this
addendum and a general overview of the unique cha racteristics
added in Release 7 of the following member systems of the
DIGITAL family of telephone systems, referred to as DIGITAL
systems:
• DIGITAL 26 -- a 26 port system
• DIGITAL 32 -- a 32 port system;
• DIGITAL KEY BX -- a 128 port system;
• DIGITAL 400 -- a 384 port system;
• DIGITAL 1000 -- a 925 port system;
and to the Release 7.00 ImaGEN system.
Where not otherwise stated, it can be assumed that the
characteristics and features of the various DIGITAL systems
are identical.
1.2 PRODUCT DEFINITION
This addendum includes a description of the features that are
new to Release SB7 of the DIGITAL 26, DIGITAL 32, DIGITAL
KEY BX, Release DB7 of the DIGITAL 400, and Release LB7
of the DIGITAL 1000 systems and features new to Release 7.00
of the ImaGEN voice mail and application generator. It is
intended to be used in conjunction with the Release 6 Feature
Description manual, Release 6.5 ImaGEN Integrated MultiApplication Generator System Manual, and the DIGITAL 1000
Addendum. Together they provide a de scription of the Release
SB7/DB7/LB7 DIGITAL system features, detail cr iteria for
configuring the DIGITAL systems, and a description of the
Release 7.00 ImaGEN system features.
1-1
76-110-0690/G, Issue 1
1.3 PURPOSE OF ADDENDUM
This addendum is intended to document the features and
technology new to Release SB7 of the DIGITAL 26, DIGITAL
32, DIGITAL KEY BX, Release DB7 of the DIGITAL 400, and
Release LB7 of the DIGTIAL 1000 systems a nd to Release 7.00
of the ImaGEN system.
Sections 1.3.1 and 1.3.2 describe the major areas of change in
the Release 7 DIGITAL systems.
Section 1.3.3 lists the new features in the Release 7.00
ImaGEN system.
1.3.1 New system features
The DIGITAL systems’ Release 7 new features:
• New Avanti Collection of telephone sets including graphic
display and wider use of softkeys.
• Multi-system networking capability -- expanded to include
Digital Private Network Signaling System (DPNSS) protocol
and QSIG basic call protocol;
• Phone Book feature enabling system users with either
Avanti Collection or DIGITAL family display t elephone se ts,
to enter, delete, revise, save in memory, sear ch for, and dial,
selected name and telephone number entries.
1.3.2 New technology
Release 7 of the DIGITAL systems incorporated the following
advanced technology:
• Integrated voice and data including I S DN technology and
U bus interface, to enable connection of advanced design
proprietary Avanti telephone sets;
• New line of advanced design proprietary Avanti telephone
sets, led by a model with 128 x 240 pixel graphic display;
• DPNSS and QSIG networking interfaces.
1.3.3 New ImaGEN features
The Imagen system’s Release 7.00 new features:
• Carbon copy;
• Continuous message listening;
• Revert a message to new message status;
• Continuous use of the selec ted lan guage when transf erring
and recalling;
• Direct dialing to the message sender from the Visual
message list.
1-2
1.4 SCOPE OF ADDENDUM
This Feature Description addendum covers t he features new for
Release 7 of the DIGITAL 26, DIGITAL 32, DIGITAL KEY BX,
DIGITAL 400, and DIGITAL 1000 systems and Release 7.00 of
the ImaGEN system, and applies to these systems for all
countries.
This issue includes revisions and enhancements to the
DIGITAL family of systems the ImaGEN system, and
supersedes the relevant sections of Issue 1 of the Release 6
DIGITAL Feature Description and Issue 1 of the ImaGEN
Integrated multi-application generator System manual, which
were published in February, 1998.
All the Release 7 revisions and enhancements apply to the
DIGITAL 26 system, DIGITAL 32 system, DIGITAL KEY BX
system, the DIGITAL 400 system, and the DIGITAL 1000
system, unless specified otherwise.
Section 1: INTRODUCTION
1.5 ADDENDUM STRUCTURE
This addendum includes the following sections:
Section 1
Section 2
Section 3
Section 4
Includes a general explanat ion of the contents
Describes all Release 7 DIGITAL system
Details alternative configuration applications
Describes all ImaGEN Release 7.00 features.
1.6 INTENDED AUDIENCE
This addendum is intended for DIGITAL systems’ and the
ImaGEN system’s customers and distributors, as well as for
personnel involved in DIGITAL system install a tion, servicing
and customer training.
of the addendum and information on
applicable documents.
features.
for private networks comprising Release 7
DIGITAL and possibly other telephone
systems.
1-3
76-110-0690/G, Issue 1
1.7 APPLICABLE DOCUMENTATION
This manual is one of a series on the DIGITAL systems,
including the following documents. Except where specifically
identified as being applicable to only the DIGITAL KEY BX
system, the DIGITAL 400 system, or the DIGITAL 1000 sy stem
-- the documents listed below are applicable to
document catalog number
System manuals
Operating Instructions -- Release 6:
Details the operation of the many system
and user features.
all
the systems.
76-110-0165/F
Operating Instruction Addendum -Release 7:
and revisions to the Release 6 Operating
Instructions manual.
Administration manual -- Release 6:
Contains a detailed explanation of the
programmable features and parameters
and a guide to the programming of each of
them on a personal computer.
Administration, Installation and
Upgrade Addendum -- Release 7:
Contains Release 7 additions and
revisions to the Release 6 Administration
and Installation manuals.
Administration forms -- Release 6:
Contains a copy of each of the
programming forms.
Feature Description manual -- Release 6:
Provides a description of DIGITAL
systems features, and details criteria for
configuring the DIGITAL systems
Hardware Description manual -Release 6:
physical description of DIGITAL system
equipment, as well as criteria for external
equipment to be connected to a DIGITAL
system.
Contains Release 7 additions
Contains a functional and
76-110-0165/G
76-110-0175/F
76-110-0175/G
76-110-0405/F
76-110-0690/F
76-110-0685/F
1-4
Installation manual -- Release 6:
Contains a detailed explanation of the
hardware installation and functional
verifications.
Maintenance manual -- Release 7:
Contains a detailed testing and
maintenance guide.
76-110-0410/F
76-110-0170/G
Section 1: INTRODUCTION
ACD documentation
Data options
ACD agent user guide
ACD system manual
ACD I.Q. user manual
ACD supervisor user guide
ACD I.Q. Wallboard Installation and
Programming guide
TAPI/TelradLINK Installation and
Programming manual
TSAPI Installation and Programming
manual
Universal data card manual
Avanti station option module
installation sheet
Voice Dialing Kit installation guide
Data card installation for Executive
stations
Data card installation for Standard
stations
Electronic Business Card Installation
and Programming manual
76-110-0425/F
76-110-0430/F
76-110-0675/F
76-110-0440/F
76-110-0585/E
79-123-0410/E
76-110-0790/0
79-125-0410/E
76-110-0530/0
79-020-1206/F
79-020-0306/C
76-020-0406/C
76-110-0380/F
System user
documentation
Remote modem mode quick reference
sheet
Avanti set 3025 user guide
Avanti set 3020/3015D user guide
Avanti set 3015/3000 user guide
Avanti set Attendant user guide
Avanti set 3025 quick reference guide
Avanti set 3020 quick reference guide
Avanti set 3015D quick reference guide
Avanti set 3015/3000 quick reference
guide
Executive set with expanded display
user guide
Executive set and Executive set with
display user guide
Attendant Console user guide
Speakerphone set and Display
Speakerphone set user guide
4 Button set and 16 Button set user
guide
79-610-0010/A
79-620-0010/A
79-650-0010/A
79-660-0010/A
79-610-0001/A
79-620-0001/A
79-630-0001/A
79-650-0001/A
79-100-0009/F
79-100-0006/F
79-120-0006/F
79-500-0006/F
79-400-0006/F
1-5
76-110-0690/G, Issue 1
ImaGEN
documentation
Single Line Telephone user guide
Analog telephone set user guide
Voice Dialing user guide
Executive set with expanded display
quick reference guide
Executive set and Executive set with
display quick reference guide
Speakerphone set and Display
Speakerphone set quick reference
guide
4 Button set and 16 Button set quick
reference guide
Single Line Telephone quick reference
guide
ImaGEN -- Integrated Voice Mail
Application Generator User manual
ImaGEN Integrated multi-application
generator System manual
Integrated SMDR Call accounting
manual
ImaGEN Avanti set 3025 user guide
ImaGEN Avanti set 3020/3015D user
guide
ImaGEN Executive set with expanded
display user guide
ImaGEN digital telephone set and SLT
user guide
ImaGEN quick reference guide
Unified Message Installation manual
Unified Message user guide
76-110-1706/F
73-510-3000/F
79-020-1207/F
79-100-0021/F
79-100-0020/F
79-500-0009/F
79-400-0009/F
79-110-0007/F
76-110-0570/I
83-130-8050/I
83-110-0270/H
76-110-0500/0
76-110-0505/0
76-110-0190/I
76-110-0205/I
76-110-0620/I
76-110-0760/I
76-110-0765/I
1-6
Section 1: INTRODUCTION
THIS PAGE INTENTIONALLY LEFT BLANK
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76-110-0690/G, Issue 1
1-8
Section 2
SYSTEM FEATURES
2.1 GENERAL
This section describes the Release 7 revisions and
enhancements to features and services applicable to the
DIGITAL 26, DIGITAL 32, DIGITAL KEY BX, DIGITAL 400, and
DIGITAL 1000 systems -- hereinafter referred to as DIGITAL
systems.
These characteristics and features apply to each of the
DIGITAL systems unless stated otherwise.
2.2 AVANTI COLLECTION OF TELEPHONE SETS
Description
Table 2-1 summarizes the main features of the Avanti
Collection of telephone sets -- the new standard for Release 7
DIGITAL systems -- which includes the:
• Avanti 3025 set;
• Avanti 3020F set;
• Avanti 3020H set;
• Avanti 3015DF set;
• Avanti 3015DH set;
• Avanti 3015H set;
• Avanti 3000 set.
For a complete description and figures showing the various
telephone sets and optional DSS units, refer to the Release 7
DIGITAL family of systems Operating Instructions Addendum.
For additional information on Avanti C o llection telephone sets,
DSS units, data interface cards and system cards, refer to the
Release 7 DIGITAL family of systems Administration,
Installation and Upgrade Addendum.
2-1
76-110-0690/G, Issue 1
g
gging
g
g
y
g
yesyesyesy
y
yesyesyesy
yesyesyesyesy
yesyesy
yesy
yesyesyesy
y
y
y
y
yesyesyesy
Table 2-1 Avanti Collection Telephone Set Characteristics
telephone set type
features
speakerphone
display
software download
buttons
handsfree answerback
onhook dialing
audio path
available options
PC programming
(PCP) abbreviation
*
Map ED serves both the model 3020 and the model 3025 Avanti telephone sets. When using
the map to pro
* *
Map SM serves both the model 3015D and the model 3015 Avanti telephone sets.
full duplex
half duplex
menu and
worktable
softkeys
dual color
indicator
programmable
buttons
fixed function
buttons
dialing buttons
cursor
movement
buttons and
enter button
dual (DAP)
single (SAP)
data interface
DSS
unit(s)
voice
recognition
Station type
Map type
ram the buttons on the model 3020 sets, disregard the bott om ro w of but tons .
Avanti
3025
set
3025 3020F 3015DF -- --
-- 3020H 3015DH 3015H 3000
raphic
128x240
16 6 3 none none
29 24 19 19 4
99 999
12 12 12 12 12
es no no no no
-- -- --
es
1 to 4
E30 D30 S30 B30 M30
*
ED
Avanti
3020
sets
4x24
characters
es
1 to 4
*
ED
Avanti
3015D
sets
2x20
characters
es -- --
es
1 to 4
**
SM
Avanti
3015
sets
none none
1 to 4
SM
es no
es no
es no
es
es no
**
Avanti
3000
set
es
es
no
BA
Avanti CTI data interface cards
Two types of data interface cards --
Lync
• the Avanti APP
interface card
and
Lync
• the Avanti DATA
-- are available for plu
sets (except for the Avanti 3000 set), enablin
Computer Telephone Inte
applicable Avanti telephone sets can accomodate onl
interface card
into Avanti Collection telephone
a variety of
ration (CTI) applications. Each of the
one of
these two cards.
2-2
Section 2: SYSTEM FEATURES
Avanti APPLync interface card
The Avanti APP
(Telephone Services Application Programming Interface) and
ACD I.Q., utilized to provide an interface for various CTI
applications.
Lync
interface card supports the TSAPI
Avanti DATALync interface card
The Avanti DATA
applications operational mode that is used to transfer data from
PC applications toward any DIGITAL system resource.
Currently supported PC applications are TAPI (Telephone
Application Programming Interface) and appl ications using
TelradLINK protocol.
Lync
interface card supports the PC
DSS units
Up to four DSS units can be connected to most Avanti
Collection telephone sets (see Table 2-1). Each DSS has 30
DSS buttons and four map buttons, allowing in total 120
programmable extension busy lamp field (BLF) and speed dial
buttons.
Voice activated speed dialing
A voice recognition card can be plugged into most Avanti
Collection telephone sets (see Table 2-1). This card facilitates
performance of voice activated dialing, recording of dialing
instructions and programming of up to 56 voice dial numbers.
Conditions
Each Avanti Collection telephone set must be:
• cabled to an extension port on a ULD (16 U-bus line card) or
UHD (8 U-bus line card) card;
• defined in system Administration as an extension port of
a ULD or UHD card.
The TAPI or PC applications operational mode used by one of
the Avanti Collection interface cards must be defined in PCP
programming.
The number of Avanti Collection telephone sets utilizing TAPI
cards is unlimited.
A maximum of 20 Avanti Collection telephone sets can
simultaneously utilize the PC applications mode in a DIGITAL
system.
2-3
76-110-0690/G, Issue 1
Related features
see section number in
feature
Software Downloading 2.5 --
this
Release 7
addendum
Release 6
Feature
Description
manual
Computer Telephone Integration
(CTI)
Telephony Application
Programming Interface (TAPI)
Voice Dialing -- 2.144
There is no technician station for Release 7
of the DIGITAL systems.
2.3 NETWORK ENHANCEMENTS
The networking capabilities of the DIGITAL systems have been
enhanced to include the following network f eatures:
• Digital Private Network Signaling System (D PNSS) support;
• QSIG support;
• Automated Attendant/ImaGEN network enhancement.
For a detailed description of these feature s, see Private
Networks Between Telephone Systems, Section 3.
--
2.34
--
2.136
NOTE
2.4 PHONE BOOK
Description
The Phone Book feature enables DIGITAL system users, with
either Avanti Collection or DIGITAL family display telephone
sets, to enter, delete, revise, save in memory, search for, and
dial selected name and telephone number entries.
Two types of Phone Book can be utilized:
• a Private Phone Book:
• a System Phone Book:
2-4
including the private list of names and telephone numbers
selected exclusively by each user in the system, for that
user’s convenience.
containing a series of up to 10 separate lists, each of which
includes a logical group of names and telephone numbers.
Section 2: SYSTEM FEATURES
Speed dial bin enhancement
A speed dial bin, containing the user’s personal speed dial li st
or any of the system speed dial lists, can contain not only the
telephone number corresponding to the speed dial number, but
also the name of the person at that telephone number. The
speed dial lists, expanded to include names, now serve as the
Private Phone Book and System Phone Book lists. The
personal and system speed dial features are described in detail
in Sections 2.129 and 2.130 of the Release 6 Feature
Description manual.
Phone Book maintenance
The system speed dial group programming station is
designated to maintain each system Phone Book list.
Maintenance includes defining new entries and updating or
removing existing entries. All other users given access to a
system phone book list
will
the list, but
and numbers.
be able to search for and dial that list’s names
will not
be allowed to make changes to
Maintenance of each system phone book list can be done,
either from the authorized user’s telephone set or from the
system administration PC (PCP).
In a private phone book list, however, the individual user is
solely responsible for new entries, as well a s entry updating and
removal.
Display telephone sets
The Phone Book feature is available for any Avanti or DIGITAL
telephone sets with displays.
Phone Book operation
Depending on the type of telephone set and the faci lities it has,
the user can activate Phone Book in one of the following four
ways, by:
• pressing the
-- on Avanti 3025 and Avanti 3020 telephone sets, and
on DIGITAL family Executive set with expanded display;
• pressing the programmed
-- on all Avanti Collection and DIGITAL family display
telephone sets;
• dialing the Phone Book FNP code
-- on all Avanti Collection and DIGITAL family display
telephone sets;
• pressing the fixed
{phone book}
[PROGRAM]
softkey
[PHONE BOOK]
button
button
and
dialing a free speed dial bin number
-- on all Avanti Collection and DIGITAL family display
telephone sets
.
2-5
76-110-0690/G, Issue 1
The user can activate Phone Book dialing only if the telephone
set is in the “idle” state, or during speed dial programming, but
not during a telephone conversation.
However, the Phone Book can be used to enter, update and
remove names and telephone numbers, either when the
telephone set is in the “idle” state, or, during a telephone
conversation.
The user can dial the desired party by alphabetic dialing -- dial
by name -- or by selecting the desired party from the display
page of the Phone Book list.
Phone Book entries
Each name entry defined can contain up to 16 characters -including letters, digits and the following three symbols:
underscore, slash, and space.
The Phone Book dialing approach assures unambiguous name
entry. Most dialpad buttons already commonly represent four
characters, including three letters and one digit. With the
addition of the underscore, slash, and space symbols, as well
as special characters for foreign languages (in selected
countries), some dialpad buttons may be used to represent up
to five characters. Therefore, when pressing each telephone
dialpad button, it may be neces sary to press the butto n once, or
a series of times in rapid succession, as shown in Table 2-2.
With each press of the dialpad button, the corresponding
character -- letter, number, or symbol -- appears on the
telephone set display.
Table 2-2 Phone Book Dialing Equivalents
dialpad
number
for the following character -- press the dialpad button
1
2
3
4
5
6
7
8
9
0
the following number of times, rapidly
one two three four five
1 _ "space" /
ABC2
DEF3
GH I 4
JKL5
MNO6
PQRS7
TUV8
WXYZ9
0
2-6
Section 2: SYSTEM FEATURES
Each telephone number defined can contain up to 16 digits.
The names in both private and system Phone Book lists are
sorted alphabetically.
As indicated in Table 2-3, the number of the entries that can
appear on a telephone set display varies with the telephone
model. Each entry occupies one line on the display.
Table 2-3 Phone Book Display
Number of
Telephone model
Phone Book
entries displayed
Avanti 3025 6
Avanti 3020 3
Avanti 3015D 1
DIGITAL Executive set with expanded display 6
DIGITAL Executive set with display 1
DIGITAL Display Speakerph one 1
For further detail regar ding the Phone Book operation, see the
DIGITAL family of systems Release 7 Operating Instructions
Addendum.
Searching
The user is able to search the Phone Book for a name, a
telephone number or a speed dial bin, by:
• scrolling display pages;
• pressing dialpad buttons corr esponding to the name sought;
• a combination of the two methods.
Caller Identification -- automatic search
The type of Caller Identification for an incoming call depends on
the type of outside line on which it arrives -- either Caller
Identification, Calling Line Identification, or Automated Number
Identificati on -- appears on the called te lephone se t disp lay. By
default, the name of the caller will automat ically be searched for
in all Phone Book lists, and -- if it has been defined in Phone
Book -- the name will appear on the called telephone set
display. If no name has been defined, the calling number will
appear.
Conditions
Avanti Collection and DIGITAL family telephone sets that have
a display can use the Phone Book feature.
Analog family telephone sets and all telephone sets without
display cannot access the Phone Book feature.
2-7
76-110-0690/G, Issue 1
When entering the number of a Private or System Speed Dial
bin, make certain to include the lead zeros. For example, i f the
system is programmed for two-digit bin numbers, for bin 1: enter
01
; if the system is programmed for three- digit bin numbers, for
001
bin 1: enter
In order to access the Phone Book feature on a telephone set
that has no softkeys, an available programmable button, on that
set, must be defined for this purpose in system administration.
The maximum permissible length of Phone Book entries is as
follows:
• list name -- 10 characters;
• entry name -- 16 characters;
• entry telephone number -- 16 digits.
The maximum permissible number of entries in system Phone
Book lists is the actual system number of speed dial numbers
available to the user(s), as defined in system administration
programming (PCP).
.
For further details on Phone Book programming, refer to the
DIGITAL family of systems Release 7 Administration,
Installation and Upgrade addendum.
Related features
feature
Caller Identification -- 2.28
Flexible Numbering Plan (FNP) -- 2.69
Avanti Collection Telephone Sets 2.2 -Programmable Buttons -- 2.117
Speed Dial -- 2.129, 2.130
2.5 SO FTWARE DOWNLOA DING
Software can be downloaded to the Avanti Collection telephone
sets and the Avanti DSS unit, except for the Avanti 3000
telephone set. The software download can be used to updated
the firmware version in the telephone.
see section number in
this
Release 7
addendum
Release 6
Feature
Description
manual
2-8
Appropriate software can be:
• selected for each type of telephone set that supports the
software downloading function
and
• down loaded to the telephone set.
Section 2: SYSTEM FEATURES
Software downloading is activated as a standalone program
under the Windows95 operating system, using a PC:
• with a Pentium 16MB RAM CPU, or higher;
and
• equipped with the downloading software package.
Software downloading can be carried out to one of a variety of
individual destinations , or can be " broadcast" to composite
destinations, such as the following:
• all Avanti telephone sets in the system;
• a list of specific telephone sets
-- for example, for telephone set extens ion DNs 200, 240,
300, and 334.
• a telephone set DN
-- for example, only telephone set extension DN 224;
An initial list of resources capable of receiving a download is
prepared by the software downloading progr am, and then
modified by the user.
Following each download operation, the program advises the
operator whether the software downloading has succeeded f or
each unit, and if not the reasons for its failure.
The software downloading program maintains a runni ng history
of the operations that have been carried out.
For further detail on software downloading, refer to Release 7
of the DIGITAL Family of Systems Maintenance Manual.
Conditions
The following system resources can receive software
downloading:
• Avanti Collection telephone sets, except for the Avanti 3000
telephone set;
• Avanti DSS units.
Related features
see section number in
feature
Avanti Collection of Telephone Sets 2.2 --
this
Release 7
addendum
Release 6
Feature
Description
manual
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2-10
PRIVATE NETWORKING BETWEEN
TELEPHONE SYSTEMS
3.1 GENERAL
Section 3
The DIGITAL systems’ Release 7 networking capability
enhancement presented in this section:
• utilizes -- in addition t o the existing NAP protocol -- the
Digital Private Network Signaling System (DPNSS) and
QSIG standard digital protocols.
• provides an expanded set of improved network-wide
features and services;
• facilitates installation and operation of inter-system private
networks of all sizes, comprised of bot h Telr ad DIGITAL
systems and telephone systems of other PBX
manufacturers.
3.2 NETWORK ANALOG PROTOCOL (NAP)
Public networking between telephone systems described in
previous DIGITAL system releases utilizes a Telrad pr oprietary
Network Analog Protocol (NAP). Since this protocol facilitates
the treatment of various n etwork call communicati on features in
a manner satisfactory for small networ ks comprised of DIGITAL
systems only, the NAP protocol will remain in service.
System cards supporting NAP
NAP (Network Analog Protocol) operates via the following
interfaces, represented by the respective DIGITAL system
cabinet cards:
• E&M • T1
• DC5 • E1
The availability of these cards depends on the country where
the system is installed.
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Network-wide availability of system communication
features under NAP
As detailed in the Release 6 DIGITAL family of systems
Operating Instructions manual, the following commu n ication
features can be accessed and activated between DIGITAL
network member systems -- under NAP -- as within an
individual DIGITAL system:
• Basic messages
• Call Forward No Answer;
• In ternal Page;
• E xterna l Pa ge;
• Call Forward;
• Call Forward Busy;
• Callback;
• I m aGEN message s
3.3 DIGITAL PRIVATE NETWORK SIGNALING SYSTEM (DPNSS)
3.3.1 What is DPNSS?
DPNSS is a British Telecommunications (BT) protocol, which is
mandatory in the UK, can provide a good private networking
option in other parts of Europe, the US, and Israel.
DPNSS:
• works on a number of int erface types -- 2M, 1.5M, as well as
some V- and X-series);
• has many supplementary services defined and already
deployed;
• allows networking with many PBXs from different
manufacturers;
• has been selected to serve as:
the standard DIGITAL system network protocol for
•
mixed networks;
as a proprietary protocol for private networks compr ised
•
of DIGITAL systems alone;
• operates only on PRI-type ISDN interfaces.
3.3.2 Interworking
3.4 QSIG
3-2
With DPNSS, the DIGITAL systems can serve:
• as a transit exchange between switches of other
manufacturers.
• as a gateway for trunk calls that pass to the network.
QSIG is a standard proto col that defines sign aling requirements
at a Q reference point. QSIG protocol is a multi-vendor signal ing
system.
QSIG has been incorporated i n DIGITAL systems -- for the time
being, on a minimal level -- for basic calls only.
Section 3: PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS
3.5 PRIVATE NETWORK MEDIA AND CONNECTIVITY
A DIGITAL system will be connected to the private network in
either of the following ways:
• digital lines running the DPNSS or QSIG protocol:
2M -- in ETSI domain, or
•
1.5M -- in US interfaces,
•
• analog lines -- in the case of very small systems, where:
a DIGITAL-system-only network is built, and
•
only features available on NAP protocol are used.
•
3.5.1 USA
In the USA:
• the interface for DPNSS is 1544 kbps -- 23B + D, while
standard requirements confine the D-cha nnel to slot 24,
exclusively;
• in order to answer the demands of smaller systems, a parti al
span interface -- 12B + D -- will also be supported;
• on DPNSS, the DIGITAL system supports the previous set
of features, enriched with some centrali zed voice mail
functions (see Section 3.7.3, for a list of features supported);
• on NAP it is supported on E&M and T1 interfaces. The
standard requirements confine the D-cha nnel to slot 24,
exclusively. There are no changes;
• NAP will be continue to be used for existing networks, to
avoid forced upgrade to Release 7 DIGITAL systems.
3.5.2 UK
In the UK:
• the interface for DPNSS is 2048 kbps -- 30B + D;
• in order to answer the demands of smaller systems, partial
• NAP will work on the DC5 interface, as in previous releases.
3.5.3 Other countries
In most other countries:
• the interface for DPNSS in most other countries is
• NAP will work on the E1 interface, as in previous releases;
• on DPNSS, the DIGITAL system supports the previous set
• NAP will be continue to be used for existing networks, to
• Basic call on QSIG will be supported.
span interfaces -- 10B + D and 20B + D, as for PRI -- will
also be supported;
2048 kbps -- 30B + D;
of features, enriched with some centrali zed voice mail
functions (see Section 3.7.3, for a list of features supported);
avoid forced upgrade to Release 7 DIGITAL systems;
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3.6 NETWORK CARDS
Special system cabinet cards for DIGITAL systems in private
networks have been introduced for DPNSS and QSIG. Cards
for both protocols are prefixed by the letter N, followed by the
number of connected channels, as follows:
• USA: N12 and N24;
• ETSI: N10, N20, and N30.
These network cards are based on the DIGITAL system PRI
card platform:
• USA: PRI12 and
•ETSI:
A DPNSS or QSIG networking card can be switched from one
protocol to the other by changing the firmware chip.
PRI30 (
PRI24
in the UK
;
: also
PRI10 and PRI20).
3.7 NETWORKING FEATURES -- SUPPLEMENTARY SERVICES
Networking features belong to two categori es:
• protocol independent features;
• protocol dependent features.
3.7.1 Protocol independent features
Protocol independent features do not require inter-node
signaling -- between the systems that comprise the private
network.
Most important among these features are:
• uniform numbering plan;
and
• flexible translation between public and private numbering
plans.
These features are achieved by integrating the following
relevant DIGITAL system capabilities with the network:
•LCR;
• system speed dialing;
• flexible DID number analysis.
There are no new requirements in Release 7 concerning this
feature group.
3.7.2 Protocol dependent features
Protocol dependent features require inter-node signaling,
between the systems that comprise the private netwo rk.
Most of these features in Release 7 DIGITAL systems will
based on the DPNSS protocol.
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Section 3: PRIVATE NETWORKING BETWEEN TELEPHONE SYSTEMS
3.7.3 Feature list
Table 3-1 shows the list of private network features suppor ted
by Release 7 DIGITAL systems, according to the prot ocols with
which they comply.
Table 3-1 DIGITAL System Release 7 Private Network
Features
feature name
NAP DPNSS*
Basic Call Y Y Y
Call Back on Busy Y Y Call Back on No Answer - Y Call Forward (Call Diversion) Y Y Calling Line Identification Presentation (CLIP) Y Y Y
Call Forward to Mailbox Y Y Call Record - Y -
Centralized
voice mail
Conference Add-on Y Y Hold + Transfer + Conference (3-party) Y Y Y
Infinite Loop Avoidance - Y Y
Interworking for Basic Call Services - Y Y
Message Y Y Name Display - Y Page Y Y Transit Capability - Y Trunk Optimization Y Y -
In the UK, the DPNSS supported features are the same features as
*
supported on NAP, except for the addition of Call Back on Noanswer, Name Display, and Infinite Loop Avoidance and the
elimination of Page, which is considered unnecessary in the UK.
Message LED Y Y Message Retrieval from Mailbox Y Y Voice Mail Screens - Y Voice Memo Y Y -
QSIG
3.7.4 Interprotocol feature names
Some of the names of supplementary services and system
features vary from one protocol to another. The following name
variations apply to Release 7 features.
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CBWF
Call Back when Free (CBWF) is also known as:
• Call Back on Busy (CCB) -- DPNSS;
• Completion of Calls to Busy Subscribers (CCBS) -- QSIG.
CBNU
Call Back when Next Used (CBNU) is also known as:
• Call Back on No Answer (CCNA) -- DPNSS;
• Completion of Calls on No Reply (CCNR) -- QSIG.
CF
Call Forward (CF) is also known as:
• Call Diversion (CD) -- DPNSS;
• Call Forwarding Unconditional (CFU) -- QSIG.
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3-8
ImaGEN FEATURES
4.1 GENERAL
This section describes the Release 7.00 revisions and
enhancements to ImaGEN features.
4.2 CARBON COPY
An internal or external user of I maGEN can leave a message in
a single mailbox, the mailboxes of a pre-defined group, or
carbon copy the message to an individually selected list of
mailboxes.
A user listening to a message can also send or copy it to a
single mailbox, the mailboxes of a pre-defined group, or to an
individually selected list of mailboxes.
Section 4
4.3 CONTINUOUS MESSAGE LISTENING
The continuous message listening feature allows you to listen
to all messages in any messages category, without having to
request each message individually.
This feature is useful when using the ImaGEN from an ext ernal
location, such as a mobile phone.
During continuous message listening, the user is able to apply
to a message any features from the ImaGEN menus. The
continuous message listening will continue aft er you complete
your action, unless you enter the Visual message list or activate
the Unified message feature.
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You can program this feature to operate all the time or only
when retrieving messages externally.
4.4 REVERT MESSAGE TO NEW MESSAGE STATUS
After reading a message, you can have it revert to new
message status. This returns the message to the list of new
messages in the mailbox and relights the message indicator.
4.5 CONTINUOUS USE OF LANGUAGE
In ImaGEN systems using multiple languages, y ou can re main
in the selected language after transferring an external call to an
extension, answering a recall, returning to ImaGEN, or
forwarding a call back to the ImaGEN.
4.6 DIRECT DIALING TO MESSAGE SENDER
From the Visual message list, you can now dial out directly to
the message sender.
You can dial out directly to any i nternal call er app earing on t he
Visual message list and to any external caller whose caller ID
appears on the Visual message list.
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