Executive set
with expanded display
User guide
79-100-0009/E Issue 1
79-100-0009/E, Issue 1
Executive set
with expanded display
User guide
Telrad Telecommunications Inc.,
Woodbury, New York
NOTICE
This publication refers to Telrad's Executive set
with expanded display connected to Telrad's DIGITAL KEY BX system, Release SBU5, or Telrad's
DIGITAL 400 system, Release DBU5, as of February 1997.
Telrad reserves the right to modify the equipment
and the software described herein without prior
notice. However, changes made to the equipment
or to the software described herein do not necessarily render this publication invalid.
© 1997 Telrad Telecommunications Inc.,
Woodbury, New York
Figure 1 Executive set with expanded display faceplate
ABOUT YOUR DIGITAL TELEPHONE
The Executive set with expanded display is equipped with
onhook dialing, full speakerphone, and hot dialpad capability which enables you to make a call or operate any feature
by pressing the dialpad buttons.
You may receive and disconnect calls, program features
and perform all operations without lifting the handset. You
may lift the handset or switch between handsfree and
handset operation at any time.
NOTE
This guide describes the regular operation of the
telephone. The configuration of your particular system and telephone may introduce differences in
operation. For example, some of the features and
buttons described in this guide may not be available on your telephone set. For more information,
see your System Administrator.
Executive set with expanded display 1
TELEPHONE SET BUTTONS
Your telephone set has twelve softkeys, and an array of
programmable and fixed feature buttons (see Figure 1 on
the inside front cover).
NOTE
In this guide, fixed feature buttons and programmable buttons appear in bold type, in capital letters
within square brackets, e.g., [HOLD].
Softkeys appear in bold and italicized type, in capital letters within curly brackets, e.g. {HOLD}.
User-programmable buttons appear in capital letters, e.g., SPEED DIAL.
Most of the telephone buttons have dual-color light indicators. The color and flash rate of the indicators show the status of the programmed line, feature, or extension.
In general, red indicates non-availability (for example, a
busy line). Green indicates that you are using the feature
or line, or that it is available to you.
Softkeys
Softkeys have several functions, which change according
to the state of your telephone. A softkey's function, at any
particular moment, is indicated on the telephone display.
To operate a displayed function, press the adjacent softkey.
User-programmable buttons
Some of the buttons on your telephone may be user-programmable SPEED DIAL or MEMORY buttons. You may
program these to access extensions, features, or outside
lines.
2 Executive set with expanded display
Fixed feature buttons
The following fixed feature buttons appear on your telephone set.
[HOLD]
This button places a call on hold.
[FEAT]
Press [FEAT] and then dial a feature code to activate features (see the Feature Codes table at the end of this
guide).
[PICK UP/XFR/CNF]
Press this button to pick up or transfer calls, and when
establishing and exiting conference calls.
NOTE
The [PICKUP/XFR/CNF] button is referred to as
[PICK UP], [XFR] or [CNF], depending on the
operation being described.
[SPD/PROG]
This button is used for speed dialing and for programming
various features.
[REDIAL/PAUSE]
This button lets you automatically redial the last outside
number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts
a pause in a dialing sequence.
[<LO HI>]
This button adjusts the volume of the speaker, handset,
headset, ringer and background music when any of these
is active.
Pressing this button when the telephone is idle changes
the display contrast.
Executive set with expanded display 3
[FLASH]
Depending on system programming, this button is used to
disconnect or to send Flash Signal to the connected
remote exchange.
[SAVE/REPEAT]
This button is used to store one outside number for frequent automatic dialing.
[ALL]
This button is used for Group pickup, cancel all Messages
and to cancel Call Forward to me from all extensions.
[CANCEL]
This button is used to cancel Call Forward programming,
Alarm programming and Messages.
Programmable buttons
The following buttons on your set have already been programmed to perform specific functions. The System
Administrator can program these buttons to perform other
functions. If the function of certain buttons does not match
those appearing in the figure at the beginning of this guide,
consult your System Administrator.
NOTE
When the following features are activated their button indicators light: [MSG], [DND], [MUTE],
[SPKR], [CFNA ALL], [CFBY ALL], [TIME] and
[CB/QUE].
[MSG]
This button is used to send messages to other extensions
and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
4 Executive set with expanded display
[MUTE]
This button disables and enables your telephone microphone.
[SPKR]
For handsfree operation, press [SPKR] instead of lifting or
replacing the handset.
Whenever this guide instructs you to lift or replace the
handset, you may press [SPKR] instead.
[CFNA ALL]
This button defines a destination to which calls are forwarded when your telephone does not answer.
[CFBY ALL]
This button defines a destination to which calls are forwarded when your telephone is busy.
[TIME]
This button programs an alarm time.
[CB/QUE]
This button activates extension callback and trunk queue.
DN buttons
DN buttons are buttons associated with specific Directory
Numbers.
The first DN button is your Primary DN button, which has
the same number as your extension. The Primary DN button is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN button, or - if it is not available - another DN button lights
green.
Executive set with expanded display 5
If no DN buttons are available, no DN button lights, you do
not receive dial tone, and you cannot place or answer calls.
NOTE
Not all telephone sets are programmed with DN
buttons. The instructions in this manual often
contain references to DN indicators and displays of DN numbers. If your telephone set is
not programmed with DN buttons, disregard
these references.
Many of the instructions offer a number of
options, one of which is pressing a DN button. If
your telephone set is not programmed with DN
buttons, choose one of the other options, or skip
the step of pressing the DN button.
Some of the features operate slightly differently
on a telephone set that is not programmed with
DN buttons. These differences are pointed out
in a NOTE for each applicable feature. Consult
your System Administrator for further details
about the programming of your telephone set.
DN buttons may be programmed in three different modes:
• ringing mode - the telephone rings and the DN button
flashes green when a call is received.
• flashing mode - the DN button flashes green when a
call is received, but there is no ringing.
• delayed ringing mode - a call rings first at another station or group of stations, for a programmed length of
time, before beginning to ring at your station.
6 Executive set with expanded display
Outside line buttons
One or more of the buttons on your telephone may be
associated with either specific lines or outside line groups.
To access a line for dialing outside the system, press an
outside line button.
Floating buttons
Calls on outside lines for which no button has been
defined, may be associated with a button just for the duration of the call. These buttons are called "floating" buttons.
NOTE
Some of the codes in your system may be different
from those indicated here. If so, see your System
Administrator for the correct codes.
Executive set with expanded display 7
BASIC TELEPHONE OPERATION
SWITCHING FROM HANDSET TO HANDSFREE
During a call conducted via the handset:
1. Press [SPKR].
2. Replace the handset and talk via the telephone set
microphone.
DISTINCTIVE RINGING
You can program telephone sets located close to each
other with distinctive rings, to enable you to identify which
telephone is ringing. Nine different rings are available.To
change the ring tone for your telephone set
1. Press [*] and [#] simultaneously.
2. Press one of the dialpad buttons ([1]-[9]).
When you hear the ring that you want:
3. Press {SAVE}.
4. Lift and replace the handset.
Your telephone set reinitializes and all telephone rings
(internal, external, recall, etc.) sound with the distinctive
ring selected.
8 Executive set with expanded display
MUTE
If you want to talk to someone during a call without the
other party hearing, you can disable the handset or telephone set microphone.
To enable or disable the microphone
(MUTE)
• Press [MUTE] during a conversation.
To enable or disable the handset
microphone (HANDSET MUTE)
During a handset call:
• Press [HS MUTE].
ALLOWING OTHER PEOPLE TO HEAR
YOUR CONVERSATION (SPEAKER MONITOR)
While you are speaking through the handset, the conversation can be directed through your telephone speaker, so
that people in your vicinity can hear the other end of the
conversation.
1. Press [FEAT].
2. Press [SPKR].
The [SPKR] button indicator turns on.
Both you and the other party are heard via the speaker.
HOT DIALPAD
The hot dialpad enables you to dial and activate features
without lifting the handset or pressing [SPKR] first.
NOTE
The instructions in this guide assume that you
have hot dialpad capability.
Executive set with expanded display 9
INTERNAL CALLS
To place a non-ringing call
• Dial the extension number.
To place a ringing call
1. Dial the Tone code [1].
2. Dial the extension number.
IF THE EXTENSION YOU CALLED
IS BUSY (CALLBACK)
When you dial an extension and hear busy tone, you can
activate the Callback feature:
1. Press {CALL BACK}.
2. Press [SPKR].
When the called extension becomes available, your telephone rings. Then:
3. Press [SPKR] or lift the handset.
You hear the called extension ringing.
To cancel Callback
• Press {CNCL CBACK}.
BARGING INTO A CONVERSATION
Depending on system programming, you may be able to
break into another conversation.
When you dial an extension and hear busy tone:
• Press {BARGE IN}.
A warning tone is heard by all parties, depending on
system programming.
10 Executive set with expanded display
PAGE CALLS
You can make announcements through an external page
unit, or through the speakers of all DIGITAL telephones in
a page zone.
1. Lift the handset.
2. Press [FEAT].
3. Dial the PAGE zone code.
After the double tone burst:
4. Make your announcement.
To speak directly with a page initiator
(MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press [FEAT].
3. Dial the MEET ME PAGE code ([6][6]).
4. Dial the PAGE zone code.
Executive set with expanded display 11
ANSWERING CALLS
When you receive a call, an indicator flashes green on a
telephone set that is programmed with DN buttons. For
internal calls the top line of the display shows the name of
the caller and their extension number.
For external calls, the display shows the trunk name and
number. A softkey also appears for the incoming call, indicating to which DN the call is allocated, or which outside
line it is on. You usually also hear a ring, unless your station has been programmed not to ring.
NOTE
Telrad's DIGITAL systems support Caller Name
and Caller Identification display.
To answer a ringing or flashing call
• Pick up the handset
or
• Press the button that is flashing green.
After you answer the call the indicator of the DN or private trunk line lights steady green.
To answer an intercom call
To answer an intercom call coming through your telephone
speaker:
• Talk through the microphone
If you prefer, you may lift the handset instead.
12 Executive set with expanded display
ANSWERING A SECOND CALL
You may hear a beep, indicating a second call, while
already engaged in a conversation. A {RING} softkey
appears. You can answer the call without disconnecting
the first call.
To answer a second call
1. Press [HOLD].
The first call is put on hold. The indicator for the DN
flashes green. A {HOLD} softkey appears, indicating
which line is on hold. The top line of the display shows
the extension number of the call that is on hold or the
outside line number.
2. Press {RING} - or the other DN button that is flashing
green.
You receive the second call.
To return to the first call
1. Press [HOLD]
2. Press the flashing DN button;
or
• Press the {HOLD} softkey.
NOTE
If your telephone does not have DN buttons, you
cannot put an internal call on hold. This means that
you cannot answer a second incoming call without
disconnecting the first call - unless the first call was
an outside call. If the first call was internal, you
must hang up. You can then answer the second
call when it rings.
To answer a second call for which you hear
a call waiting tone
When you hear a waiting tone, indicating a second call:
• Hang up. You receive the second call.
Executive set with expanded display 13
OUTSIDE CALLS
Outside calls may be placed by accessing an outside line
(or group) or by using the Least Cost Routing (LCR) feature.
When the instructions tell you to access an outside line,
you may:
• Press an outside line or outside line group button.
• Dial an outside line code or outside line group code.
• Dial the LCR code (usually [9]).
• Press the LCR button.
Depending on system programming, the cost of your call
may be displayed briefly at the end of the conversation.
To place an outside call
1. Obtain an outside line.
2. Dial the desired number.
See also, Abbreviated dialing, below.
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press {REDIAL}.
To save a frequently dialed outside number
(SAVE/REPEAT)
After dialing the desired number, but before hanging up:
• Press {SAVE}.
To dial the number saved
1. Obtain an outside line.
2. Press {REPEAT}.
14 Executive set with expanded display
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone, you can
have the system dial the number several times, at predefined intervals.
When you hear busy tone
1.Press an [ARD] button.
2.Hang up by pressing [SPKR] button or replacing the
handset.
When the called party answers:
• Press [SPKR] or lift the handset.
If the dialed number rings, or if the system makes the
maximum number of dialing attempts, the Automatic
redial is deactivated.
To temporarily deactivate
or reactivate Automatic Redial
• Press the [ARD] button again.
NOTE
Several Automatic redials may be activated simultaneously by using more than one [ARD] button.
IF THERE IS NO OUTSIDE LINE AVAILABLE
(TRUNK QUEUE)
When you try to select an outside line and hear busy tone:
1.Press {TK QUE}.
When an outside line becomes available, the system
rings your extension. Then:
2.Press [SPKR] or lift the handset.
3.Listen for outside dial tone and dial the desired number.
To cancel trunk queue
• Press {CNCL TKQUE}.
Executive set with expanded display 15
TO CIRCUMVENT EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted telephone by temporarily assigning it your own extension's
Class of Service (COS) or a system-wide (Global) COS
accessible only to privileged users.
1. Press [TC] (if defined) or dial the Travel COS (Class of
Service) code.
The display shows ENTER NO:
2. Dial your extension number - to apply your extension's
COS,
or
Press [*] for a Global COS.
The display shows ENTER CODE:
3. Dial your ECC authorization code or a Global COS
code.
The [TC] indicator (if defined) lights.
The Travel COS feature is active for a predefined
period.
4. Access an outside line and place a call.
TO OBTAIN SPECIAL SERVICES VIA LINES
DEFINED AS BEHIND AN EXCHANGE (CENTREX OR PBX)
You may be able to access special services provided by a
Centrex or PBX exchange.
To access the services while connected
to the outside line
• Press {FLASH-SIG}.
16 Executive set with expanded display
HOLD
There are two types of hold:
• Exclusive hold: the call can be retrieved only from your
extension.
• Inclusive hold: the call can also be retrieved by other
stations with a button for that DN.
You cannot transfer a call that is on hold.
When you place a call on hold, you automatically receive
dial tone and can make a page call or dial to another extension. If you do not receive dial tone this means no DN is
available.
To place a call on exclusive hold
• Press [HOLD] once.
The indicator flashes green on your station and lights
steady red on other stations with a button for that line.
To place a call on inclusive hold
• Press [HOLD] twice.
The LED flashes green on all stations that have a button for that line.
Depending on the programming of your extension, the first
press of hold may activate Inclusive hold, and the second
press, Exclusive hold. See your System Administrator.
To pick up a call from hold
• Press the appropriate {HOLD} softkey.
or
• Press [PICK UP] and [HOLD].
Executive set with expanded display 17
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press [XFR].
The arrow on the display changes to the {XFER} softkey.
2. Dial the extension number.
3. Announce the call when the other party answers and
then hang-up.
To retrieve a transferred call
If you have not yet hung up and the other party has not yet
answered the transferred call, you may retrieve the transferred call:
• Press the line button associated with the call,
or
1. Press [PICK UP].
2. Press [HOLD].
18 Executive set with expanded display
CONFERENCE CALLS
A total of five parties, of which up to two may be on outside
lines, can participate in a conference.
TO ESTABLISH A CONFERENCE
1. Make the first call.
2. Press {CONFERENCE}.
3. Make the next call.
After the call is answered:
4. Press {JOIN} to complete the three-way conference.
While in a conference, the display shows SPLT, the
line, and the name or number of the parties to the conference.
If you wish to add another party
to the conference
1. Press [CNF].
2. Make the next call.
3. Press [CNF] again.
To consult privately with a conference member (in a
three-party conference)
• Press the {SPLT} softkey of the required party.
To return to the conference call
• Press {JOIN}.
You are connected with all conference members.
To exit a conference
• Press {CONF EXIT}.
The remaining parties are still connected as long as
there is a system extension in the conference.
Executive set with expanded display 19
PICKUP
You can answer a call that is ringing or on hold at another
extension, without leaving your desk.
To pick up a call at another extension
1. Press [PICK UP].
2. Dial the number of the extension at which the call is
ringing or on hold.
To pick up a call ringing in your pickup group
• Press a MEMORY button programmed with GROUP
PICK UP.
or
1. Press [PICK UP].
2. Press {ALL}.
See Abbreviated Dialing for instructions on how to program MEMORY buttons.
20 Executive set with expanded display
MESSAGES
If after dialing an extension, there is no answer or you hear
busy tone, you can send a basic message or a message
from a predefined list, which appears on the display of the
extension you called.
When you send a basic message, display telephones show
"CALL" followed by your extension name or number (e.g.
"CALL STEVE").
When you send a predefined message, display telephones
show the text of the message, followed by your extension
name or number e.g. ("GONE OUT STEVE").
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press {MESSAGE}.
2. Press [SPKR] or replace the handset.
The message is sent.
To select and send a predefined message
You can select a message from a predefined list (see a list
of system messages at the end of this guide).
After dialing an internal number:
1. Press {MESSAGE}.
The first five of the available messages are displayed.
Executive set with expanded display 21
To view more messages
2. Press {NXT SCREEN}.
To select a message
3. Press the softkey adjacent to the desired message.
If the message includes asterisks (*), you may edit the
message using the dialpad. Enter digits on the dialpad;
they appear on the screen in place of the asterisks.
To send the message to the called extension
4. Press {SEND MSG}.
To send a message with confirmation
When you dial a display telephone and hear busy tone, you
can send a message which appears on the display of the
called extension.
1. Select a message, as explained above.
2. Press {SEND MSG}.
"WAIT..", followed by the message text, appears on
your display. You see either "MSG ACCEPTED" or
"MSG REJECTED". Rejected messages enter the
called extension's memory.
3. Press [SPKR] or replace the handset.
See also To confirm a message, below.
Canceling the message process
You may cancel the message process at any time:
• Press [FLASH].
22 Executive set with expanded display
RECEIVING MESSAGES
The system informs you, through the display, of up to six
messages waiting for you. When messages have been left
at your extension, you hear broken dial tone when you lift
the handset or press [SPKR].
To read your messages
• Press {MESSAGE}.
All your messages are displayed.
To call the message sender
• Press the softkey to the left of the message.
To delete a message
• Press the softkey to the right of the message you wish
to delete.
To confirm a message
When you are on a call and a message appears in your
display:
• Press {ACCEPT MSG} to confirm, or {REJECT MSG}.
If you do not confirm the message, when you hang up,
the message is stored in the telephone's memory.
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press {CANCEL}.
2. Press {MESSAGE}.
3. Press [SPKR].
Executive set with expanded display 23
DO NOT DISTURB (DND)
If you do not want calls to ring at your telephone, temporarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN
buttons, the DND indication is slightly different.
If the [DND] button flashes red, this indicates that
your station is programmed for Call forward. You
can deactivate Call forward by pressing the flashing [DND] button.
To place your telephone in do not disturb mode
• Press [DND].
The DND indicator lights steady red and no calls ring at
your telephone. Internal callers hear busy tone and see
your DND message, if programmed. If your station is
programmed for DND call forwarding or for Call forward, calls are forwarded.
To cancel DND mode
• Press [DND].
The DND indicator goes off and calls ring at your station.
24 Executive set with expanded display
DND MESSAGES
You can select a predefined message that appears on the
display of telephones that call your extension, while it is in
DND mode. You can also ask the System Administrator to
program additional messages.
To program a DND message
1. Press {PROGRAM}.
2. Press {DND MSG}.
The first five of the available messages are displayed
(see the DND Messages table, at the end of this guide
for a complete list of available messages).
To view more DND messages
• Press {NXT SCREEN}.
To select a DND message
1. Press the softkey adjacent to the desired message.
If the message includes asterisks (*), you can edit the
message by pressing the desired digits on the dialpad.
The numbers you dial appear in the message, in place
of the asterisks.
2. Press {SAVE}.
or
Enter the number of the desired message.
3. Press [SPKR].
To cancel your DND message
1. Press {CANCEL}.
2. Press {PROGRAM}.
3. Press {DND MSG}.
4. Press [SPKR].
Executive set with expanded display 25
FORWARDING CALLS
You can program your telephone set to forward your calls
to another extension.
NOTE
If your telephone does not have DN buttons, you
can forward calls for your station (as described
below, skipping the first step), but cannot forward
calls for a specific DN. See also below, Call For-
warding on telephones without DN buttons.
To program call forwarding
1. Press the button of the DN for which you want calls forwarded.
2. Press {CALL FWD}.
3. Press {CALL FWD}, {BUSY}, or {NOANS}.
4. Press {ALL}, {INT}, or {EXT}.
5. Enter the new destination for Call forwarding.
26 Executive set with expanded display
NOTE
Instead of dialing the extension number, you may
also press a SPEED DIAL button (for both internal
and external calls) or MEMORY button (for internal
calls only) - or press [SPD/PROG] and a SPEED
DIAL memory code number. Calls are forwarded to
the contents of the MEMORY button or SPEED
DIAL memory code. If you later change the contents of that SPEED DIAL memory code, calls are
forwarded to the new destination.The contents of a
SPEED DIAL memory code may not include a
flash signal. Changing the contents of a MEMORY
button does not affect the call forwarding destination.
6. Press {EXIT}.
To cancel call forwarding
• Follow the procedure above, but press {DELETE}
instead of pressing {EXIT}.
Executive set with expanded display 27
ADVANCED CALL FORWARDING
INSTRUCTIONS
This section contains a more detailed explanation of all the
call forwarding possibilities.
You may have your calls forwarded to another destination,
either inside or outside the system. You use the SPEED
DIAL function to forward calls to an external destination.
If you forward your calls to another station, and that station
is unavailable and also programmed for call forwarding,
your calls are passed on to that station's call forwarding
destination. This process may continue, for a maximum of
five steps, depending upon the system configuration.
If your telephone set has DN buttons, you can specify a different call forwarding destination for each DN for which you
have a button - provided that the System Administrator has
given you authorization to forward calls for each DN, and
those DNs are not restricted for call forwarding.
There are three types of call forwarding:
• CALL FORWARD - always forwards your calls;
• CALL FORWARD BUSY - forwards calls arriving at
your telephone when it is busy;
• CALL FORWARD NO ANSWER - forwards calls that
are not answered.
You also have three choices of which of your calls to forward to another extension:
• All of your calls - both internal and external;
• Only external calls - people calling from outside your
organization;
• Only internal calls - people calling from inside your
organization.
28 Executive set with expanded display
PROGRAMMABLE CALL FORWARDING
BUTTONS
You may ask your System Administrator to allocate up to
nine different programmable call forwarding buttons, each
assigned to a specific call forwarding function, for example,
Call forward no answer for internal calls, or Call forward for
external calls.
Most users choose to have only two buttons programmed
for call forwarding:
• Call forward no answer - all calls. This is usually abbreviated as CFNA A;
• Call forward busy - all calls. This is usually abbreviated
as CFBY B.
You may, of course, label the buttons however you
choose.
If you have programmable call forwarding buttons, you
may press one of them to begin programming that type of
call forwarding.
The call forwarding buttons also indicate for which type of
call programming the station is currently programmed. If
the indicator of a programmable call forwarding button is lit,
that means that the station is programmed for that type of
call forwarding.
If several stations are authorized to forward calls
for the same DN, the last programming performed
overrides the previous.
Executive set with expanded display 29
NOTE
PROGRAMMING CALL FORWARDING
FOR ALL DNs
NOTE
This section is not applicable if your telephone
does not have DN buttons.
You may in one step program forwarding for all the DNs
(for which you are authorized to program Call forwarding)
to the same destination. You proceed as above, To Pro-
gram Call forwarding, but press {FWD DNS} after press-
ing {CALL FWD}. You can press {FWD DNS} at any stage
of the programming, as long as you do so before entering
the destination number (step 5, above).
If the {FWD DNS} softkey does not appear, you are not
authorized to forward calls from more than one DN at your
station.
Continuing the above example, the display appears:
Empty if there is no
programming or destination is speed dial
CFBY I FWD DNs
SALLY SECRETARY 200
CALL FWD ALL
BUSY INT
NOANS EXT
Toggles with selected
DN softkey.
Appears only if all DNs
have destination
Select DN. Toggles
with {FWD DNS}
30 Executive set with expanded display
100
EXIT DELETE
PROGRAMMING CALL FORWARDING
ON TELEPHONES WITHOUT DN BUTTONS
Call forwarding programming is done the same as above,
To program call forwarding, except that you skip the first
step - Press the DN button.
The call forwarding indications on your telephone set are
slightly different:
• If you have programmed Call forward, the next time you
pick up your handset you hear a broken dial tone, confirming that Call forward is active for the station.
• If you have programmed Call forward, the [DND] indicator flashes red. You can deactivate Call forward by
pressing the [DND] button when its indicator is flashing
red.
CANCELING CALL FORWARDING ON TELEPHONES WITHOUT DN BUTTONS
To cancel any call forwarding
Follow the above procedure To cancel call forwarding,
skipping the first step - Press the DN button.
CANCELING CALL FORWARD TO ME
If another station has programmed your telephone set as
its forwarding destination and you do not wish to be disturbed by those calls, you can cancel your status as a call
forwarding destination.
To cancel Call Forward to Me
1. Press {CANCEL}.
2. Press {CFWD TO ME}.
3. Press {ALL} to cancel all Call Forward to me from all
stations
or
Dial the number of the extension from which you no
longer want calls forwarded to your station.
Executive set with expanded display 31
ABBREVIATED DIALING
This section describes several ways of abbreviating dialing. Save/Repeat and Redial are described in Outside
Calls, above.
SPEED DIAL
Speed dial shortens the procedure of dialing outside numbers by using speed dial buttons and memory codes.
To speed dial an outside number
• Press the appropriate SPEED DIAL button,
or
Press [SPD] and dial the desired speed dial memory
code.
To program a speed dial memory code
or speed dial button
1. Press {PROGRAM}.
2. Do one of the following:
Press {SPEED DIAL} and dial a speed dial memory
code (two digits; e.g. 03),
or
Press the SPEED DIAL button to be programmed.
3. Dial an outside line code followed by the number you
want to store.
4. Press {SAVE}.
5. Press [SPKR].
NOTE
Pauses may be entered, where needed, in a speed
dial sequence by pressing {PAUSE}.
32 Executive set with expanded display
MEMORY BUTTONS
MEMORY buttons are used for one-press dialing of extensions, page zones, and feature codes.
To dial with a MEMORY button
• Press the programmed button.
To program a MEMORY button
1. Press {PROGRAM}.
2. Press the MEMORY button to be programmed.
3. Dial the desired extension number (up to four digits)
or
Press [FEAT] and then dial the desired feature code.
See the Feature Codes table at the end of this guide.
4. Press {SAVE}.
5. Press [SPKR].
Executive set with expanded display 33
ALARM
Your telephone can sound an alarm ring at a pre-programmed time.
To program an alarm time
1. Press {PROGRAM}.
2. Press {TIME}.
3. Dial the four-digit alarm time (HH:MM) using the 24
hour format (e.g. 1530 for 3:30 pm).
4. Press {SAVE}.
5. Press [SPKR].
To cancel the alarm setting
Before the alarm rings:
1. Press {CANCEL}.
2. Press {TIME ALARM}.
3. Press [SPKR].
To stop the alarm ring
• Press [TIME] or lift and replace the handset.
34 Executive set with expanded display
TELEPHONE LOCK
You can prevent people from making outside calls from
your telephone.
To lock your telephone
1. Press [FEAT].
2. Dial the LOCK code.
The display shows ENTER CODE:
3. Dial your Executive Credit Code (see your System
Administrator).
4. Press [SPKR].
The telephone lock dialing restrictions are in effect. The
[LOCK] button, if defined, lights.
To unlock your telephone
• Repeat the above procedure.
Executive set with expanded display 35
DOOR UNIT
Your system may have a door unit equipped with an intercom and electric door latch. When a visitor presses the
doorbell, up to four system extensions ring.
When the door bell rings
If your telephone is ringing:
• Press [SPKR] or lift the handset.
• If another extension is ringing:
Dial the PAGE zone code associated with the door unit,
or
Press the flashing [DOOR] button, if defined.
You can now speak with the person at the door.
To open the electric door latch
While connected to the door unit:
• Press [*].
The door latch opens.
36 Executive set with expanded display
NOTE PAD
You can save a number of up to 16 digits during a call.
1. Press [FEAT].
2. Press [SPD/PROG] twice.
3. Dial an available speed dial memory code or press an
available SPEED DIAL button.
4. Enter up to 16 digits.
5. Press [SPD/PROG].
To dial the number saved, do a regular Speed Dial
using the Speed Dial memory code or button you used
to save the number (see Abbreviated dialing).
Executive set with expanded display 37
SYSTEM DIAL-BY-NAME (SDBN)
If your telephone system includes IMAGEN/TelradIVM with
System-Dial-By-Name (SDBN), you can make calls by
pressing the softkey for the desired name.The numbers
which can be dialed using System-Dial-By-Name are
arranged in directories defined in SDBN programming.
DIALING USING SDBN
1. Press {DIRECTORY}.
2. Press the softkey of the directory where the name is
listed, e.g. {MARKETING}.
You may see a screen showing alphabetical ranges
(e.g. ALAN-BETTY, BRIAN-CAROL).
3. Press the softkey for the range containing the name
you wish to dial.
4. Press the softkey of the desired name.
The number is dialed automatically.
38 Executive set with expanded display
ADVANCED FEATURES
This section lists some advanced features which you can
activate from your telephone. Details concerning the operation of these features can be found in the DIGITAL Systems Operating Instructions manual.
• Account code (voluntary, reminder, forced);
• Answering a second incoming call;
• Background music;
• Camp on;
• Confirmed transfer;
• Dial attendant;
• DISA;
• Executive Credit Code (ECC) programming;
• Executive intercom;
• External Call Forward;
• Floating buttons;
• Hotline;
• Intrusion;
• Pick up;
• Last hold;
• Page transfer;
• Preferred line;
• Scanning (Multiple ARD);
• System speed dial;
• Trunk patch - Retrieve trunk patch.
Executive set with expanded display 39
FEATURE CODES
Features can be activated by pressing the [FEAT] button
and then dialing a feature code.
The default feature codes (see next page) reflect the feature initials, using the letters on the dialpad buttons.
For example:
To access Background Music
• Press [FEAT] followed by the dialpad buttons corresponding to the letters BM (Background Music).
That is,
FEAT 2 ABC 6 MNO
The feature codes in your system may have been
changed. If so, enter the updated feature codes in the
"Access method" column of the Feature Codes table.
40 Executive set with expanded display
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT [FEAT][2][8]
ACD LOGIN - ACD LOGOUT - ALL/GROUP - [*]
ATTENDANT - [0]
BACKGROUND MUSIC BM [FEAT][2][6]
BARGE IN BI [FEAT][2][4]
CALLBACK/QUEUE CB [FEAT][2][2]
CALL FORWARD-ALWAYS FL [FEAT][3][5]
CALL FORWARD-BUSY FB [FEAT][3][2]
CALL FORWARD-NO ANSWER FN [FEAT][3][6]
CANCEL - [#]
CLIR (1)(2) - DIRECTORY 1 THROUGH 9 (1) - DIRECTORY 10 (HELP) (1) - END OF DIALING - [FEAT][#]
EXECUTIVE CREDIT CODE EX [FEAT][3][9]
FEATURE - [7]
FLASH SIGNAL(1) FS [FEAT][3][7]
FLIP FLOP FF [FEAT][3][3]
GROUP PICKUP (1) - INTRUSION - [6]
LAST HOLD LH [FEAT][5][4]
(1) Access method not assigned by default.
(2) Only available on ISDN PRI calls.
Not all of the above features are available on every type of telephone set.
Executive set with expanded display 41
Feature codes (continued)
Feature name Abbreviation Access method
LEAST COST ROUTING (1)- -
LOCK (1) - MEET ME PAGE MM [FEAT][6][6]
MESSAGE ME [FEAT][6][3]
NIGHT SERVICE (1) - PAGE - INTERNAL
1 through 8
PAGE - EXTERNAL
1 through 8 (1)
PICKUP PU [FEAT][7][8]
PROGRAM PM [FEAT][7][6]
REDIAL RL [FEAT][7][5]
SAVE/REPEAT SR [FEAT][7][7]
SPEED DIAL SD [FEAT][7][3]
TIME ALARM TA [FEAT][8][2]
TONE - [1]
TONE DIAL (DTMF) (1) - TRAVEL COS(1) - TRUNK PATCH TP [FEAT][8][7]
TRUNK SPEED DIAL (1) - VOICE MESSAGE (1) - -
I1 through I8 [FEAT][4][1]
through [4][8]
X1 through X8 -
(1) Access method not assigned by default.
42 Executive set with expanded display
DND messages
Message number
01 BE BACK SOON
02 BE BACK AT * * : * * (1)
03 BE BACK ON * * - * * (1)
04 OUT UNTIL * * : * * (1)
05 OUT FOR THE DAY
06 OUT OF OFFICE
07 OUT OF TOWN
08 OUT ON A CALL
09 OUT FOR LUNCH
10 ON VACATION
11 ON A TRIP
12 ON BREAK
13 AWAY FROM DESK
14 GONE HOME
15 BUSY UNTIL * * : * * (1)
16 CALL * * * * * (1)
17 CALL ME AT * * * * * (1)
18 CALL LATER
19 CALL TOMORROW
20 DO NOT DISTURB
21 IN A MEETING
22 IN CONFERENCE
23 WITH A CLIENT
24 WITH A GUEST
25 WITH A PATIENT
26 UNAVAILABLE
27 LEAVE MSG AT * * * (1)
28 TAKE MSG AT * * * * (1)
29
30
Default message Updated message
(1) When editing DND messages, substitute asterisks with the desired digits.
Executive set with expanded display 43
System messages
Message number
01 CALL_ (Basic message)
02 CALL * * * * * (1)
03 CALL HOME
04 CALL ME
05 GONE OUT
06 READ MAIL
07 VOICE MAIL
08 CALL BOSS
09 TAKE MSGS
10 GONE HOME
11 JOB DONE
12 IN TROUBLE
13 CLIENT
14 BRING WORK
15 ANY NEWS?
16 REPORT DUE
17 COME HERE
18 MEET. NOW
19 MEMO READY
20 TYPE LETTR
21 WELL DONE
Default message Updated message
(1) When editing messages, substitute asterisks with the desired digits.
Messages 22 to 30 are intended for customer’s definition.
44 Executive set with expanded display
Your speed dial
Name Number Code
Executive set with expanded display 45
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