Telrad Executive Set User Guide

Executive set with expanded display
User guide
79-100-0006/F Issue 1
79-100-0006/F, Issue 1
Executive set
with expanded display
User guide
Woodbury, New York
Printed in Israel
79-100-0006/F, Issue 1
NOTICE
This publication refers to Telrad's Executive set with expanded display connected to Telrad's DIG­ITAL KEY BX system, Release SBU6, or Telrad's DIGIT AL 400 system, Release DBU 6, as of March
1998. Telrad reserves the right to modify the equipment
and the software described herein without prior notice. However , ch anges made to the equipment or to the software described herein do not neces­sarily render this publication invalid .
© 1997 Telrad Telecommunications Inc.,
Woodbury, New York
ii
Figure 1 Executive set with expanded display faceplate
iv

ABOUT YOUR DIGITAL TELEPHONE

The Executive set with expanded displ ay is eq uipped with onhook dialing, fu ll sp ea ker ph on e, a nd ho t d i alpad capabil­ity which enables you to make a call or operate any feature by pressing the dialpad buttons.
You may receive and disconnect calls, program features and perform all operations without lifting the handset. You may lift the handset or switch between handsfree and handset operation at any time.
NOTE
This guide describes the regular operation of the telephone. The configuratio n o f you r pa rt icul ar sys­tem and telephone may introduce differences in operation. For exampl e, som e of the fea t ures and buttons described in this guide may not be avail­able on your telephone set. For more information, see your System Administrator.

TELEPHONE SET BUTTONS

Your telephone set has twelve softkeys, and an array of programmable and fixed feature buttons (see Figure 1 above).
NOTE
In this guide, fixed feature buttons and program­mable buttons appear in bold type, in capital letters within square brackets, e.g.,
Softkeys appear in bold and italicized type, in capi­tal letters within curly brackets, e.g.
User-programmable buttons appear in capital let­ters, e.g., SPEED DIAL.
Executive set with expanded display 1
[HOLD]
.
{HOLD}
.
Most of the telephone buttons have dual-color light indica­tors. The color and flas h rate of the indicato rs show the sta ­tus of the programmed line, feature, or extension.
In general, red indicates non-availability (for example, a busy line). Green indicates that you are using the feature or line, or that it is available to you.
Softkeys
Softkeys have several functions, which change according to the state of your telephone. A softkey's function, at any particular moment, is indicated on the telephone display.
To operate a displayed function, press the adjacent softkey.
User-programmable buttons
Some of the buttons on your telephone may be user-pro­grammable SPEED DIAL or MEMORY buttons. You may program these to access extensions, features, or outside lines.
Fixed feature buttons
The following fixed feature buttons appear on your tele­phone set.
[HOLD]
This button places a call on hold.
[FEAT]
Press
[FEAT]
and then dial a feature code to activate fea­tures (see the Feature Codes table at the end of this guide).
[PICK UP/XFR/CNF]
Press this button to pick up or transfer calls, and when establishing and exiting conference calls.
2 Executive set with expanded display
NOTE
The
[PICKUP/XFR/CNF]
[PICK UP], [XFR]
or
button is referred to as
[CNF]
, depending on the
operation being described.
[SPD/PROG]
This button is used for speed dialing an d for programming various features.
[REDIAL/PAUSE]
This button lets you automatically redial the last outside number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts a pause in a dialing sequence.
[<LO HI>]
This button adjusts the volume of the speaker, handset, headset, ringer and background music when any of th ese is active.
Pressing this button when the telephone is idle changes the display contrast.
[FLASH]
Depending on system programming, this button is used to disconnect or to send Flash Signal to the connected remote exchange.
[SAVE/REPEAT]
This button is used to store one outside number for fre­quent automatic dialing.
[ALL]
This button is used for Group pickup, cancel all Messages and to cancel Call Forward to me from all extensions.
[CANCEL]
This button is used to cancel Call Forward programming, Alarm programming and Messages.
Executive set with expanded display 3
Programmable buttons
The following buttons on your set have already been pro­grammed to perform specific functions. The System Administrator can program these buttons to perform other functions. If the function of certain buttons does not match those appearing i n the figu re at the b eginning of this guide, consult your System Administrator.
NOTE
When the following features are activated their but­ton indicators light:
[MSG], [DND], [MUTE] [SPKR], [CFNA ALL], [CFBY ALL], [TIME] [CB/QUE]
.
,
and
[MSG]
This button is used to send messages to other extensions and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables and enables your telephone micro­phone.
[SPKR]
For handsfree operati on , pr es s
[SPKR]
instead of li ft ing or
replacing the handset. Whenever this guide instructs you to lift or replace the
handset, you may press
[SPKR]
instead.
[CFNA ALL]
This button defines a destination to which calls are for­warded when your telephone does not answer.
[CFBY ALL]
This button defines a destination to which calls are for­warded when your te lephone is busy.
4 Executive set with expanded display
[TIME]
This button programs an alarm time.
[CB/QUE]
This button activates extension callback and trunk queue.
DN buttons
DN buttons are buttons associated with specific Directory Numbers.
The first DN button is your Primary DN button, which has the same number as your extension. The Primary DN but­ton is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN but­ton, or - if it is not available - another DN button lights green.
If no DN buttons are availabl e, no DN bu tton l ights, you do
not receive dial tone , and you cannot place or ans wer ca lls.
NOTE
Not all telephone sets are programmed with DN buttons. The instructions in this manual often contain references to DN indicators and dis­plays of DN numbers. If your telephone set is not programmed with DN buttons, disregard these references.
Many of the instructions offer a number of options, one of whic h is p ressing a DN bu tton. If your telephone set is not programmed with DN buttons, choose one o f the other options, or skip the step of pr essing the DN butt on.
Some of the features operate slightly differently on a telephone se t that is not progra mmed with DN buttons. These differences are pointed out in a NOTE for each applicable feature. Consult your System Administrator for furthe r details about the programming of your telephone set.
Executive set with expanded display 5
DN buttons may be programmed in three different modes:
ringing mode
- the telephone rings and the DN button
flashes green when a call is received.
flashing mode
- the DN button flashes green when a
call is received, but there is no ringing.
delayed ringing mode
- a call rings first at another sta­tion or group of stations, for a programmed length of time, before beginning to ring at your station.
Outside line buttons
One or more of the buttons on your telephone may be associated with either specific lines or outside line groups. To access a line for dialing outside the system, press an outside line button.
Floating buttons
Calls on outside lines for which no bu tton has been defined, may be associated with a button just for the dura­tion of the call. These buttons are called "floating" buttons.
NOTE
Some of the codes in your syste m may be dif ferent from those indicated here. If so, see your System Administrator for the correct codes.
TO SWITCH FROM HANDSET TO HANDSFREE
During a call conducted via the handset:
1. Press
[SPKR]
.
2. Replace the handset and talk via the telephone set microphone.
6 Executive set with expanded display

DISTINCTIVE RINGING

To change the ring for your telephone set
1. Press
2. Press one of the dialpad buttons
When you hear the ring that you want:
3. Press
4. Lift and replace the handset. Your telephone set reinitializes and all telephone rings (internal, external, r ecall, etc.) sound with th e distinctive ring selected.
and
[*]
{SAVE}
simultaneously.
[#]
.
([1]-[9]
).
Executive set with expanded display 7

MUTE

If you want to talk to someone in your office during a call without the connected party hearing, you can disable the handset or telephone set microphone.
To enable or disable the microphone (MUTE)
•Press
To enable or disable the handset microphone (HANDSET MUTE)
During a handset call:
Press the
[MUTE]
If your station is Singl e Audio Path ( SAP), pressing
[MUTE]
during a conversation.
HS MUTE
deactivates both microphones.
button (if programmed).
NOTE
ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION (SPEAKER MONITOR)
While you are speaking throu gh the handset, the conversa­tion can be directed through your telephone speaker, so that people in your vicinity can hear the other end of the conversation.
1. Press
2. Press The Both you and the other party are heard via the speaker.
8 Executive set with expanded display
[FEAT] [SPKR]
[SPKR]
.
.
button indicator turns on.

HOT DIALPAD

The hot dialpad enables you to dial and activate features without lifting the handset or pressing
NOTE
The instructions in this guide assume that you have hot dialpad capability.
[SPKR]
first.
Executive set with expanded display 9

INTERNAL CALLS

To place a non-ringing call
Dial the extension number.
To place a ringing call
1. Dial the Tone code
2. Dial the extension number.
IF THE EXTENSION YOU CALLED IS BUSY (CALLBACK)
When you dial an extension and hear busy tone, you can activate the Callback feature:
1. Press
2. Hang up.
When the called extension becomes available, your tele­phone rings. Then:
3. Press You hear the called extension ringing.
{CALL BACK}
[SPKR]
or lift the handset.
[1]
.
.
To cancel Callback
Press

BARGE INTO A CONVERSATION

Depending on system programming, you may be able to break into another conversation.
When you dial an extension and hear busy tone:
•Press A warning tone is heard by all parties, depending on system programming.
10 Executive set with expanded display
{CNCL CBACK}
{BARGE IN}
.
.

PAGE CALLS

You can make announcements through an external page unit, or through th e speakers of all DIGIT AL telephones i n a page zone.
1. Lift the handset.
2. Press
[FEAT]
3. Dial the PAGE zone access code (
.
[4][1] - [4][8]
).
After the doub le tone burst:
4. Make your announcement.
To speak directly with a page initiator (MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press
[FEAT]
3. Dial the MEET ME PAGE code (
.
).
[6][6]
4. Dial the PAGE zone code.
Executive set with expanded display 11

ANSWERING CALLS

When you receive a call, an indicator flashes green on a telephone set that is programmed with DN buttons. For internal calls the top line of the display shows the name of the caller and their extension number.
For external calls, the display shows the trunk name and number. A softkey also appears for the incoming call, indi­cating to which DN the call is allocated, or which outside line it is on. You usually also hear a ring, unless your sta­tion has been programmed not to ring.
NOTE
Telrad's DIGITAL systems support Caller Name and Caller Identification display.
To answer a ringing or flashing call
Pick up the handset
or
Press the button that is flashing green. After you answer the call the indicator of the DN or pri­vate trunk line lights steady green.
To answer an intercom call
To answer an intercom call coming through your teleph one speaker:
Talk through the microphone If you prefer, you may lift the handset instead.
12 Executive set with expanded display

CALL WAITING

You may hear a beep, indicating a second call, while already engaged in a conversation. A appears. You can answer the call without disconn ecting the first call.
To answer a second call
1. Press The first call is put on hold. The indicator for the DN flashes green. A which line is on hold. The top line of the display shows the extension number of the call that is on hold or the outside line number.
2. Press green. You receive the second call.
To return to the first call
1. Press
2. Press the flashing DN button; or
• Press the
[HOLD]
{RING}
[HOLD]
.
{HOLD}
- or the other DN button that is flashing
{HOLD}
softkey appears, indicating
softkey.
{RING}
softkey
NOTE
If your telephone does not have DN buttons, you cannot put an internal call on hold. This means that you cannot answer another arriving intern al call without disconnecting the first internal call. In this case, you must hang up f irst. You can then answer the second call when it rings.
To answer a second call for which you hear a call waiting tone
When you hear a waiting tone, indicating a second call:
Hang up. You receive the second call.
Executive set with expanded display 13

OUTSIDE CALLS

Outside calls may be placed by accessing an outside line (or group) or by using the Least Cost Routing (LCR) fea­ture.
When the instructions tell you to access an outside line, you may:
Press an outside line or outside line group button.
Dial an outside line code or outside line group c ode.
Dial the LCR code (usually
Press the LCR button.
Depending on system programming, the cost of your call may be displayed briefly at the end of the conversation.
To place an outside call
1. Obtain an outside line.
2. Dial the desired number. See also,
Abbreviated dialing
[9]
).
, below.
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press
To save a frequently dialed outside number (SAVE/REPEAT)
After dialing the desired number, but before hanging up:
•Press
To dial the number saved
1. Obtain an outside line.
2. Press
14 Executive set with expanded display
{REDIAL}
{SAVE}
{REPEAT}
.
.
.

AUTOMATIC REDIAL

If you dial an outside number and hear busy tone, you can have the system dial the number several times, at pre­defined intervals.
When you hear busy tone
Press an
ARD
button.
When the called party answers:
•Press
[SPKR]
or lift the handset. If the dialed number rings, or if the system makes the maximum number of dialing attempts, the Automatic redial is deactivated.
To temporarily deactivate or reactivate Automatic Redial
Press the
button again.
ARD
NOTE
Several Automatic redials may be activated simul­taneously by using more than one
ARD
button.
IF THERE IS NO OUTSIDE LINE AVAILABLE (TRUNK QUEUE)
When you try to select an outside line and hear busy tone:
1. Press
{TK QUE}
. When an outside line becomes available, the system rings your extension. Then:
2. Press
[SPKR]
or lift the handset.
3. Listen for outside di al tone and dial the desir ed n um b er.
To cancel trunk queue
•Press
Executive set with expanded display 15
{CNCL TKQUE}
.
CIRCUMVENT EXTENSION RESTRICTIONS (TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele­phone by temporarily assigning it your own extension's Class of Service (COS) or a system-wide (Global) COS accessible only to privileged users.
1. Press
(if defined) or dial the Travel COS (Class of
[TC]
Service) access code. The display shows
ENTER NO
:
2. Dial your extension number - to apply your extension's COS, or Press The display shows
for a Global COS.
[*]
ENTER CODE
:
3. Dial your ECC authorization code or a Global COS code. The
indicator (if defined) lights.
[TC]
The Travel COS feature is a ctive for a predefined period.
4. Access an outside line and place a call.
TO OBTAIN SPECIAL SERVICES VIA LINES DEFINED AS BEHIND AN EXCHANGE (CENTREX OR PBX)
You may be able to access special services provided by a Centrex or PBX exchange.
To access the services while connected to the outside line
•Press
{FLASH-SIG}
.
16 Executive set with expanded display

HOLD

There are two types of hold:
Exclusive hold: the call can be retrieved only from your extension.
Inclusive hold: the call can also be retrieved by other stations with a button for that DN.
You cannot transfer a call that is on hold. When you place a call on hold, you automatically receive
dial tone and can make a page call or dial to another ex ten­sion. If you do not receive dial tone this means no DN is available.
To place a call on exclusive hold
•Press The indicator flashes green on your station and lights steady red on other stations with a button for t hat line.
[HOLD]
once.
To place a call on inclusive hold
•Press The LED flashes green on all stations that have a but­ton for that line.
Depending on the pr ogr a mmi ng of yo ur ext ensi o n, t he first press of hold may activate Inclusive hold, and the second press, Exclusive hold. See your System Administrator.
To pick up a call from hold
Press the appropriate or
Press
Executive set with expanded display 17
[HOLD]
[PICK UP]
twice.
and
{HOLD}
[HOLD]
softkey.
.

TRANSFERRING CALLS

You can transfer a call to another extension:
1. Press The arrow on the display changes to the key.
2. Dial the extension number.
3. Announce the call when the other party answers and then hang-up.
T
o retrieve a transf erred call
If you have not yet hung up and t he other party has not yet answered the transferred call, you may retrieve the trans­ferred call:
Press the line button associated with the call,
or
[XFR]
.
{XFER}
soft-
1. Press
2. Press
18 Executive set with expanded display
[PICK UP] [HOLD]
.
.

CONFERENCE CALLS

A total of eight parties, any of which may be on ou tside lines, can participate in a conference.
TO ESTABLISH A CONFERENCE
1. Make the first call.
2. Press
3. Make the next call. After the call is answered:
4. Press While in a confer ence, the displa y shows and the name or number of the parties to the confer­ence.
{CONFERENCE}
{JOIN}
to complete the three-way conference.
TO ADD ANOTHER PARTY TO THE CONFERENCE
1. Press
2. Make the next call.
3. Press
[CNF]
[CNF]
.
again.
TO CONSULT PRIVATELY WITH A CONFERENCE MEMBER
Press the
{SPLT}
softkey of the required party.
.
SPL T
, the line,
To return to the conference call
•Press You are connected with all conference members.
{JOIN}
.
TO EXIT A CONFERENCE
•Press The remaining parties are still connected as long as there is a system extension in the conference.
Executive set with expanded display 19
{CONF EXIT}
or hang up.

PICKUP

You can answer a call that is ringing or on hold at another extension, without leavi ng you r desk.
To pick up a call at another extension
1. Press
2. Dial the number of the e xtension at which the call is ringing or on hold.
To pick up a call ringing in your pickup group
Press a MEMORY button programmed with GROUP PICK UP. or
1. Press
2. Press See Abbreviated Dialing for instruct ions on how to pro­gram MEMORY buttons.
[PICK UP]
[PICK UP]
{ALL}
.
.
.
20 Executive set with expanded display

MESSAGES

If after dialing an extensio n, there is no answer or you he ar busy tone, you can send a basic message or a message from a predefined list, which appears on the display of the extension you called.
When you send a ba sic message, di splay telephon es show "
CALL
" followed by your extension name or number (e.g.
"
CALL STEVE
When you send a pre defined m essage, disp lay teleph ones show the text of the message, followed by your extension name or number e.g. ("
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press
2. Hang up. The message is sent.
").
{MESSAGE}
GONE OUT STEVE
.
").
To select and send a predefined message
You can select a message from a predefined l is t (se e a list of system messages at the end of this guide).
After dialing an internal number:
1. Press The first five of the available messages are displayed.
To view more messages
1. Press
Executive set with expanded display 21
{MESSAGE}
{NXT SCREEN}
.
.
To select a message
2. Press the softkey adjacent to the desired message. If the message includes asterisks (*), you may edit the message using the dial p ad. Enter digits on the dial pa d; they appear on the screen in place of the asterisks.
To send the message to the called extension
3. Press
To send a message with confirmation
When you dial a displ ay telephone and h ear busy tone, you can send a message which appears on the display of the called extension.
1. Select a message, as explained above.
2. Press " your display. You see either " " called extension's memory.
3. Hang up. See also
{SEND MSG}
{SEND MSG}
WAIT
..", followed by the message text, appears on
MSG REJECTED
To confirm a message
.
.
MSG ACCEPTED
". Rejected messages enter the
, below.
" or
Canceling the message process
You may cancel the message process at any time:
Press
RECEIVING MESSAGES
The system informs you, through the display, of up to six messages waiting for you. When messages ha ve been left at your extension, your broken dial tone when you lift the handset or press
[SPKR] To read your messages
•Press All your messages are displayed.
22 Executive set with expanded display
[FLASH]
.
{MESSAGE}
.
[MSG]
.
indicator lights and you hear
To call the message sender
Press the softkey to the left of the message.
To delete a message
Press the softkey to the right of the message you wish to delete.
To confirm a message
When you are on a call and a message appears in your display:
Press If you do not confirm the message, when you hang up, the message is stored in your telephone's memory.
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press
2. Press
3. Hang up.
{ACCEPT MSG}
{CANCEL}
{MESSAGE}
to confirm, or
.
.
{REJECT MSG}
.
Executive set with expanded display 23

DO NOT DISTURB (DND)

If you do not want calls to ring at your telephone, tempo­rarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN buttons, the DND indication is slightly different.
If the
[DND]
your station is programmed for Call forward. You can deactivate Call forward by pressing the flash­ing
[DND]
To place your telephone in do not disturb mode
•Press The DND indicator lights steady red and no calls ring at your telephone. In ternal calle rs hea r bu sy tone and se e your DND message, if programmed. If you r station is programmed for DND call forwarding or for Ca ll for­ward, calls are forwarded.
To cancel DND mode
•Press The DND indicator goes off and calls ring at your sta­tion.
DND MESSAGES
You can select a predefined message that appears on the display of telephones that call your extension, while it is in DND mode. You can also ask the System Administrator to program additional messages.
[DND]
[DND]
button flashes red, this indicates that
button.
.
.
24 Executive set with expanded display
To program a DND message
1. Press
2. Press The first five of the available messages are displayed (see the DND Messages table, at the end of this guide for a complete list of available messages).
To view more DND messages
•Press
To select a DND message
1. Press the softkey adjacent to the desired message. If the message includes asterisks (*), you can edit the message by pressing the desired digits on the dialpad. The numbers you dial appear in the message, in place of the asterisks.
2. Press or Enter the number of the desired message.
3. Hang up.
To cancel your DND message
1. Press
2. Press
3. Press
4. Hang up.
{PROGRAM}
{DND MSG}
{NXT SCREEN}
{SAVE}
.
{CANCEL}
{PROGRAM} {DND MSG}
.
.
.
.
.
.
Executive set with expanded display 25

FORWARDING CALLS

You can program your telephone set to forward your calls to another extension.
NOTE
If your telephone does not have DN buttons, you can forward calls for your station (as described below, skipping the first step), but cannot forward calls for a specific DN. See also below, Call For­warding on telephones without DN buttons.
To program call forwarding
1. Press the button of the DN for which you want calls for­warded.
2. Press
3. Press
4. Press
5. Enter the new destination for Call forwarding.
{CALL FWD} {CALL FWD}, {BUSY}
{ALL}, {INT}
.
, or
{EXT}
, or
{NOANS}
.
.
NOTE
Instead of dialing the extension number, you may press a MEMORY button programmed with an extension number (for internal cal ls only) - or pre ss a SPEED DIAL button (or press a SPEED DIAL memory bin number) for internal or external calls, as determi ned by the contents of the memory. Calls are forwarded to the contents of the MEMORY button or SPEED DIAL bin. If you change the contents of the SPEED DIAL bin, calls are forwarded to the new dest i nat ion. This does not apply to the MEMORY button.
26 Executive set with expanded display
[SPD/PROG]
and
6. Press
{EXIT}
.
To cancel call forwarding
Follow the procedure above, but press instead of pre ssing
{EXIT}
.
{DELETE}
ADVANCED CALL FORWARDING INSTRUCTIONS
This section contains a more de tailed expla nation of all the call forwarding possibilities. You may have your calls forwarded to another destination, either inside or outside the system. You use the SPEED DIAL function to forward calls to an external destination. If you forward your calls to another station, and that station is unavailable and also programmed for call forwarding, your calls are passed on to that statio n's call forwarding destination. This process may continue, for a maximum of five steps, depending upon the system config urat io n. If your telephone set has DN butt ons, you ca n specify a d if­ferent call forwa rding destinati on for each DN for which you have a button - provided that the System Administrator has given you authorization to forward calls for each DN, and those DNs are not restricted for call forwarding.
There are three types of call forwarding:
CALL FORWARD - always forwards your calls;
CALL FORW ARD BUSY - forwards calls arriving at your telephone when it is busy;
CALL FORWARD NO ANSWER - forwards calls that are not answered.
You also have three choices of which of your calls to for­ward to another extension:
All of your calls - both internal and external;
Only external calls - people calling from outside your organization;
Only internal calls - people calling from inside your organization.
Executive set with expanded display 27
PROGRAMMABLE CALL FORWARDING BUTTONS
You may ask your System Administrator to allocate up to nine different programmable call forwarding buttons, each assigned to a specific call forwarding function, fo r example, Call forward no answer for intern al calls, or C all forwar d for external calls.
Most users choose to have only two buttons programmed for call forwarding:
Call forward no answer - all calls. This is usually abbre­viated as CFNA A;
Call forward busy - all calls. This is usually abbreviated as CFBY B. You may, of course, label the buttons however you choose.
If you have programmable call forwarding buttons, you may press one of them to begin programming that type of call forwarding.
The call forwarding buttons also indicate for which type of call programming the station is current ly programmed. If the indicator of a progra mmable call forwar ding button is lit, that means that the station is programmed for that type of call forwarding.
NOTE
If several stations are authorized to forward calls for the same DN, the last programming performe d overrides the previous.
PROGRAMMING CALL FORWARDING FOR ALL DNs
NOTE
This section is not ap plicable if your te lephone does not have DN buttons.
28 Executive set with expanded display
You may in one step program forwarding for all the DNs (if you are authorized) to the sam e destination. You proceed as above,
To Program Call forwarding
{FWD DNs} {FWD DNs}
after pressin g
{CALL FWD}
at any stage of the programming, as long as
, but press
. You can press
you do so before entering the destination number (step 5, above). If the
{FWD DNs}
softkey do es not appear, you are not authorized to forward calls from more than one DN at your station.
Continuing the above examp le, the di spla y appea r s:
CFBY I FWD DNs SALLY SECRETARY 200
CALL FWD ALL BUSY

NOANS EXT
DN 100 EXIT
INT
PROGRAMMING CALL FORWARDING ON TELEPHONES WITHOUT DN BUTTONS
Call forwarding programming is done the same as above,
To program call forwarding
, except that you skip the first
step - Press the DN button. The call forwarding indications on your telephone set are
slightly diffe rent:
If you have programm ed Call forw ard, the next time you
pick up your handset you hear a broken dial tone, con­firming that Call forward is active for the station.
If you have programmed Call forward, the
[DND]
indi­cator flashes red. You can deactivate Call forward by pressing the
[DND]
button when its i nd icator is flashing
red.
Executive set with expanded display 29
CANCELING CALL FORWARDING ON TELEPHONES WITHOUT DN BUTTONS
To cancel any call forwarding
Follow the above procedure skipping the first step - Press the DN button.
CANCELING CALL FORWARD TO ME
If another station has programmed your telephone set as its forwarding destination and you do not wish to be dis­turbed by those calls, you can cancel your status as a call forwarding destination.
To cancel Call Forward to Me
1. Press
2. Press
3. Press stations or Dial the number of the extension from which you no longer want calls forwarded to your station.
{CANCEL} {CFWD TO ME} {ALL}
.
to cancel all Call Forward to me from all
To cancel call forwarding
.
,
30 Executive set with expanded display

ABBREVIATED DIALING

This section describes several ways of abbreviating dial­ing. Save/Repeat and Redial are described in Outside Calls, above.

SPEED DIAL

Speed dial shortens the procedure of dialing outside num­bers by using speed di al buttons and speed dial m emor ies (called “bins”).
To speed dial an outside number
Press the appropriate SPEED DIAL button, or Press
To program a speed dial bin code or speed dial button
1. Press
2. Do one of th e following: Press (two digits; e.g. 03), or Press the SPEED DIAL button to be programmed.
3. Dial an outside line code followe d by the number you want to store.
4. Press
5. Hang up.
[SPD]
{PROGRAM} {SPEED DIAL}
{SAVE}
Pauses may be entere d, where neede d, in a speed dial sequence by pressing
and dial the desired speed dial bin code.
.
and dial a speed dial bin code
.
NOTE
{PAUSE}
.
Executive set with expanded display 31

MEMORY BUTTONS

MEMORY buttons are used for one-press dialing of exten­sions, page zones, and feature codes.
To dial with a MEMORY button
Press the programmed button.
To program a MEMORY button
1. Press
2. Press the MEMORY button to be programmed.
3. Dial the desired extension number (up to four digits) or Press See the Feature Codes table at the end of this guide.
4. Press
5. Hang up.
{PROGRAM}
[FEAT]
{SAVE}
and then dial the desired feature code. .
.
32 Executive set with expanded display

ALARM

Your telephone can sound an alarm ring at a pre-pro­grammed time.
To program an alarm time
1. Press
2. Press
3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g. 1530 for 3:30 pm).
4. Press
5. Hang up.
To cancel the alarm setti ng
Before the alarm rings:
1. Press
2. Press
3. Hang up.
{PROGRAM} {TIME}
{SAVE}
.
.
{CANCEL} {TIME ALARM}
.
.
.
To stop the alarm ri ng
•Press
Executive set with expanded display 33
[TIME]
or lift and replace the handset.

TELEPHONE LOCK

You can prevent people from making outside calls from your telephone.
To lock your telephone
1. Dial the LOCK code. The display shows
2. Dial your Executive Credit Code (see your System Administrator).
3. Hang up. The telephone lock dialing r estrictio ns are in effe ct. The
[LOCK]
To unlock your telephone
Repeat the above procedure.
button, if defined, lights.
ENTER CODE
:
34 Executive set with expanded display

DOOR UNIT

Your system may have a door unit equipped with an inter­com and electric door latch. When a visitor presses the doorbell, up to four system extensions ring.
When the door bell rings
If your telephone is ringing:
Press
If another extension is ringing: Dial the PAGE zone code associated with the door unit, or Press the flashing You can now speak with the person at the door.
To open the electric door latch
While connected to the door unit:
Press The door latch opens.
[SPKR]
.
[*]
or lift the handset.
[DOOR]
button, if defined.
Executive set with expanded display 35

NOTE PAD

You can save a number of up to 16 digits during a call.
1. Press
2. Press
3. Dial an available speed dial memory code or press an available SPEED DIAL button.
4. Enter up to 16 digits.
5. Press To dial the number saved, do a regular Speed Dial using the Speed Dial memory code or button you used to save the number (see
[FEAT]
[SPD/PROG]
[SPD/PROG]
.
twice.
.
Abbreviated dialing
).
36 Executive set with expanded display

SYSTEM DIAL-BY-NAME (SDBN)

If your telephone system includes IMAGEN/TelradIVM with System-Dial-By-Name (SDBN), you can make calls by pressing the softkey for the desired name.The numbers which can be dialed using System-Dial-By-Name are arranged in directories defined in SDBN programming.
TO DIAL USING SDBN
1. Press
2. Press the softkey of the directory where the name is listed, e.g. You may see a screen showing alphabetical ranges (e.g. ALAN-BETTY, BRIAN-CAROL).
3. Press the softkey for the range including the name you wish to dial.
4. Press name.
5. Press the softkey for the desired number (Example: home or office number). The number is dialed automatically.
{DIRECTORY}
{MARKETING}
{detail}
and then the the softkey of the desired
.
.
Executive set with expanded display 37

ADVANCED FEATURES

This section lists some advanced features which you can activate from your telephone. Details concerning the oper­ation of these features can be found in the DIGITAL Sys­tems Operatin g Instructions manual.
Account code (voluntary, reminder, forced);
Answering a second incoming call;
Background music;
Camp on;
Conference loop;
Confirmed transfer;
Dial attendant;
•DISA;
Executive Credit Code (ECC) programming;
Executive intercom;
External Call Forward;
Floating buttons ;
Hotline;
Intrusion;
Meet me conference;
Pick up;
Last hold;
Page transfer;
Preferred line;
Scanning (Multiple ARD);
System speed dial;
Trunk patch - Retrieve trunk patch.
38 Executive set with expanded display

FEATURE CODES

Features can be activated by pressing the and then dialing a feature access code.
The default feature codes (see next page) reflect the fea­ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press sponding to the letters BI (Barge In). That is,
The feature codes in your system may have been changed. If so, enter the updated feature access codes in the "Access method" column of the Feature codes table.
[FEAT]
followed by the dialpad buttons corre-
FEAT
2
ABC
[FEAT]
GHI
button
4
Executive set with expanded display 39
Feature codes
Feature name Abbreviation Access method
ACCOUNT CODE AT ACD LOGIN (1) ­ACD LOGOUT (1) ­ALL/GROUP ­ATTENDANT ­BACKGROUND MUSIC 1 BM BACKGROUND MUSIC 2-4(1) or 2-8(3) ­BARGE IN BI CALL ACCOUNT MONITOR (1) ­CALLBACK/QUEUE CB CALL FORWARD-ALWAYS FL CALL FORWARD-BUSY FB CALL FORWARD-NO ANSWER FN CANCEL ­CLIR (1)(2) ­CONFERENCE LOOP 1-10 (1) ­DIRECTORY 1 THROUGH 9 (1) ­DIRECTORY 10 (HELP) (1) ­DROP (from conference) (1) ­END OF DIALING ­EXECUTIVE CREDIT CODE EX FEATURE ­FLASH SIGNAL(1) FS FLIP FLOP FF GROUP PICKUP (1) ­INTRUSION ­LAST HOLD LH LEAST COST ROUTING (1) - ­LOCK (1) - ­(1) Access method not assigned by default.
(2) Only available on ISDN PRI calls. (3) Available in DIGI TAL 400 Not all of the above features are available on every type of telephone set.
[FEAT][2][8]
-
-
[*]
[0]
[FEAT][2][6]
-
[FEAT][2][4]
­[FEAT][2][2] [FEAT][3][5] [FEAT][3][2] [FEAT][3][6]
[#]
-
-
-
-
-
[FEAT][#]
[FEAT][3][9]
[7] [FEAT][3][7] [FEAT][3][3]
-
[6] [FEAT][5][4]
40 Executive set with expanded display
Feature codes (Continued)
Feature name Abbreviation Access method
MEET ME CONFERENCE 1-5 (1) ­MEET ME PAGE MM MESSAGE ME NIGHT SERVICE (1) ­PAGE - INTERNAL
1 through 8
PAGE - EXTERNAL
1 through 8 (1)
PICKUP PU PROGRAM PM REDIAL RL SAVE/REPEAT SR SPEED DIAL SD TIME ALARM T A TONE ­TONE DIAL (DTMF) (1) ­TRA VEL COS(1) ­TRUNK PATCH TP TRUNK SPEED DIAL (1) ­VOICE MESSAGE (1) - ­(1) Access method not assigned by default.
(2) Only available on ISDN PRI calls. (3) Available in DIGI TAL 400 Not all of the above features are available on every type of telephone set.
I1 through I8
X1 through X8
­[FEAT][6][6] [FEAT][6][3]
­[FEAT][4][1]
through [4][8]
-
[FEAT][7][8] [FEAT][7][6] [FEAT][7][5] [FEAT][7][7] [FEA T][7][3] [FEA T][8][2]
[1]
-
­[FEA T][8][7]
-
Executive set with expanded display 41
DND messages
Message number Default message Updated message
01 BE BACK SOON 02 BE BACK AT * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DAY 06 OUT OF OFFICE 07 OUT OF TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON VACATION 11 ON A TRIP 12 ON BREAK 13 AWAY FROM DESK 14 GONE HOME 15 BUSY UNTIL * * : * * (1) 16 CALL * * * * * (1) 17 CALL ME AT * * * * * (1) 18 CALL LATER 19 CALL TOMORROW 20 DO NOT DISTURB 21 IN A MEETING 22 IN CONFERENCE 23 WITH A CLIENT 24 WITH A GUEST 25 WITH A PATIENT 26 UNAVAILABLE 27 LEAVE MSG AT * * * (1) 28 TAKE MSG AT * * * * (1) 29 30
1) When editing DND messages, substitute asterisks with the desired digits.
(
42 Executive set with expanded display
System messages
Message number Default message Updated message
01 CALL_ (Basic message) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GONE OUT 06 READ MAIL 07 VOICE MAIL 08 CALL BOSS 09 TAKE MSGS 10 GONE HOME 11 JOB DONE 12 IN TROUBLE 13 CLIENT 14 BRING WORK 15 ANY NEWS? 16 REPORT DUE 17 COME HERE 18 MEET. NOW 19 MEMO READY 20 TYPE LETTR 21 WELL DONE
(1) When editing messages, substitute asterisks with the desired digits.
Messages 22 to 30 are intended for customer’s definition.
Executive set with expanded display 43
Your speed dial codes
Name Number Code
44 Executive set with expanded display
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