Telrad Digital Station 20 Quick Reference Manual

Quick Reference Guide

Telrad System

Digital Station 20 Telephone Sets

Telrad Digital Quick User Guide

How to Make an Intercom Call How to Transfer a Call

Dial the extension number or While on the call
Press the DSS Key (Name on the button) Press [XFR] and the extension number or
Press the DSS Key

How to Pick up a Call Hang up
Press the [pick up] button To return to the caller
Dial the extension number or trunk number Press the flashing extension key

How to Put a Call on Hold

While on the call press the [Hold] key
To return to caller
Press the flashing extension key

How to Program Call Forward No Answer / Busy / All:

1. Press Feature

2. Press 36 (for No Answer) or 32 (for Busy) or 35 (for All)

3. Press 2 (For all calls) or 3 (External) or 4 (Internal)

4. Enter the number you would like it forwarded to
a. Ex: 89 for Voicemail or the local # you would like it to go to

5. Hang up (either press SPKR or if you have lifted the handset, use the hook switch)

How to Program Speed Dials using Speed Dial Bins or Hot Keys (On the phone map):

Each phone has the capacity to store up to 25 personal speed dials (depending on the programming done
by our techs). The main phone has the ability to facilitate up to 300 speed dial codes, if need be, again,
depending on the programming done by our techs.

1. Press Feature

2. Press Speed Dial/Program

3. Enter the bin number you wish to store the number under or the button you wish to program

4. Enter the number you would like stored (Include dial-out and area codes ex. 9.604.555.1234)

5. Hang up

How to Program Your Memory Buttons

1. Press Feature

2. Press Speed Dial/Program

3. Press the Memory button to be programmed
OR Press Feature and then dial the desired feature code

(Feature codes are listed at the end of the handbooks)

4. Hang up

How to Conference Call – Eight Party (1inside 7 outside or Combination)

1. Dial first participant….Dial 9 and then the telephone number.

2. Once in contact with participant press XFER/Conference button.

3. Dial next participant…Dial 9 and the participant’s telephone number.

4. Once the 2nd participant picks up you will join the calls by pressing XFER/Conference button.

5. Continue with these procedures for other participants (if required.) up to Eight Parties.