Telrad Avanti 3025 User Guide

Avanti 3025 set User guide
79-610-0010/A Issue 1
79-610-0010/A, Issue 1
Avanti 3025 set
User guide
Telrad Telecommunications Inc.,
NOTICE
This publication refers to Telrad's Avanti 3025 Station connected to Telrad's DIGITAL KEY BX system, Release SB7, Telrad's DIGIT AL 400 sys­tem, Release DB7, or Telrad’s DIGITAL 1000 sys­tem, Release LB7, as of July, 1999.
Telrad reserves the right to modify the equipment and the software described herein without prior notice. However , ch anges made to the equipment or to the software described herein do not neces­sarily render this publication invalid .
© 1999 Telrad Telecommunications Inc.,
Woodbury, New York
Printed in Israel
79-610-0010/A, Issue 1
CONTENTS
ABOUT YOUR AVANTI TELEPHONE ................................................1
TELEPHONE SET BUTTONS ............................................................1
DISTINCTIVE RINGING ................................. ....... ...... ....... ...... ....... . 10
MUTE ................................................................................................ 11
HOT DIALPAD ..................................................................................12
INTERNAL CALLS ............................................................................13
BARGE INTO A CONVERSATION ...................................................13
PAGE CALLS ....................................................................................14
ANSWERING CALLS ........................................................................ 15
OUTSIDE CALLS ..............................................................................17
AUTOMATIC REDIAL .......................................................................18
WAITING FOR AN AVAILABLE OUTSIDE LINE...............................18
CIRCUMVENT EXTENSION RESTRICTIONS .................................19
OBTAINING SPECIAL SERVICES VIA LINES DEFINED
AS BEHIND AN EXCHANGE.............................................................19
HOLD ................................................................................................ 20
TRANSFERRING CALLS .................................................................21
CONFERENCE CALLS .....................................................................22
PICKUP ..................... ............................................. ...........................23
MESSAGES .............. ....................................................................... . 24
SENDING MESSAGES......................................................................24
RECEIVING MESSAGES ..................................................................25
DELETING ALL MESSAGES.............................................................25
DO NOT DISTURB (DND) ................................................................26
DND MESSAGES ..............................................................................27
FORWARDING CALLS ................ ...... .............................................. .28
CANCELING CALL FORWARD TO ME ............................................29
ABBREVIATED DIALING .................................................................. 30
SPEED DIAL ....................................................................... ...... ....... . 30
MEMORY BUTTONS ........................................................................31
PHONE BOOK...................................................................................31
ALARM ...................... ............................................. ...........................36
TELEPHONE LOCK ..........................................................................37
DOOR UNIT ......................................................................................38
NOTE PAD ............................ ....... ...... ....... ...... ....... ...........................39
ADVANCED FEATURES ..................................................................40
FEATURE CODES ............................................................................41
iii
Figure 1 Avanti 3025 Station faceplate
iv

ABOUT YOUR AVANTI TELEPHONE

The Avanti 3025 set is equipped with onhook dialing, full speakerphone, and hot dia l pad capability which enables you to make a call or operate any feature by pressing the dialpad but tons.
You may receive and disconnect calls, program features and perform all operations without lifting the handset. You may lift the handset or switch between handsfree and handset operation at any time.
NOTE
This guide describes the regular operation of the telephone. The configuratio n o f you r pa rt icul ar sys­tem and telephone may introduce differences in operation. For exampl e, som e of the fea t ures and buttons described in this guide may not be avail­able on your telephone set. For more information, see your System Administrator.

TELEPHONE SET BUTTONS

Your telephone set has sixteen softkeys, a four-direction cursor movement key, an ENTER button for selecting the current cursor posi tion, and an array of progr am mab le and fixed feature buttons (see Figure 1).
Avanti 3025 set 1
NOTE
In this guide, fixed feature buttons and program­mable buttons appear in bold type, in capital letters within square brackets, e.g.,
[HOLD]
.
Softkeys appear in bold and italicized type, in capi­tal letters within curly brackets, e.g.
{HOLD}
.
User-programmable buttons appear in capital let­ters, e.g., SPEED DIAL.
The programmable buttons have dual-color light indicators. The color and flash ra te of the indi cators show the st atus of the programmed line, feature, or extension.
In general, red indicates non-availability (for example, a busy line). Green indicates that you are using the feature or line, or that it is available to you.
Softkeys
Softkeys have several functions, which change according to the state of your telephone. A softkey's function, at any particular moment, is indicated on the telephone display.
To operate a displayed function, press the softkey adjacent to it or beneath it.
You can also use the four-direction cursor movement key to select the desired function and then press ENTER.
Icons
When you move the cursor to an icon (using the four-direc­tion cursor movement key) an explanation of that icon’s function briefly appears on the display.
Icons indicat ing the status of your set appear on the sec­ond line of the screen and are for display only.
Icons indicating the status of a specific call appear on the right hand side of the screen, next to the name or number
2 Avanti 3025 set
of the trunk or extension. They are activated by p r essing the appropriate softkey on the right hand side of the dis­play, or by pressing the ENTER key when the cursor is on the icon.
Icons for use in activati ng o r prog ram ming fe atur es app ear on the bottom line of the display and are activated by pressing the bottom softkeys on either side of the display, or the four softkeys across the bottom of the display - or by using the four direction cursor movement key to place the cursor on the appropriate icon and pressing ENTE R.
The following list explains the meanings of the icon s and when and where they appear on the di splay.
Icon Meaning When you see it
Ring Your set is ringing for an external
call (or for any call if your telephone set has DN buttons). Appears on the right side of the display, next to the name or number of the outside line or the DN.
In use The line is in use by you.
Appears on the right side of the display, next to the name or number of the current call .
Hold The call is on hold.
Appears on the right side of the display, next to the name or number of the line on hold.
Transfer A call was transferred to you by
another extension. Appears on the right side of the display, next to the name or number of the line on which the transferred call was made.
Avanti 3025 set 3
Icon Meaning When you see it
Background music
DND Your set is in Do Not Disturb
Alarm
Recall/Trunk queue
Program Appears on the bottom line.
Exit Appears on the bottom line.
You are listening to background music. Appears on the second line.
mode. Appears on the second line.
The alarm is set to ring on your set. Appears on the second line.
Your set is ringing for a call that you left on hold or for a previously busy outside line that you requested. Appears on the right side of the display, next to the name or number of the line or extension.
Press to program Phone Book, speed dial, DND message, ECC code, or time alarm.
When engaged in a conference call, press to exit the conference. When in programming mode, press to exit.
4 Avanti 3025 set
Message Appears on the bottom line.
Press to send a message, reply to a message, or cancel messages.
Drop/Cancel Appears on the bottom line when
you cancel call forward.
Save Appears on the bottom line when
you want to save the current programming procedure.
Call forward (cancel)
Appears on the bottom line, after pressing cancel call forwarding.
{CANCEL}
. Press to
Icon Meaning When you see it
Next page When programming any feature
that uses more than one page of your display (Message, DND message), press to scroll to the next page.
Time Appears on the bottom line, after
.
Pause
pressing Press to program the time alarm.
Appears on the bottom line. Pressing this button while dial­ing on an external line inserts a pause in a dialing sequence.
If you have ImaGEN, you ma y also see ad ditio nal icon s on your display. See the ImaGEN user g uide for an explana­tion of how to use these and other icons that appear while using ImaGEN.
User-programmable buttons
Some of the buttons on your telephone may be user-pro­grammable SPEED DIAL or MEMORY buttons. You may program these to access extensions, features, or outside numbers.
Fixed feature buttons
The following fixed feature buttons appear on your tele­phone set.
[HOLD]
This button places a call on hold.
[FEATURE]
Press
[FEATURE]
and then dial a feature code to activate features (see the Feature Codes table at the end of this guide).
Avanti 3025 set 5
[PICK UP]
Press this button to pick up calls.
[TRANSFER/CONFERENCE]
Press this button to transfer calls and when establishing and exiting conference calls.
NOTE
[TRANSFER/CONFERENCE]
The referred to as
ENCE]
, depending on the operation being
[TRANSFER]
or [
button is
CONFER-
described.
[SPEED DIAL/PROGRAM]
This button is used for speed dialing and for programming various features.
[REDIAL/PAUSE]
This button lets you automatically redial the last outside number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts a pause in a dialing sequence.
[LO HI]
This button adjusts the volume of the speaker, handset, headset, ringer and background music when any of these is active. You can see the volume level on the bottom line of the display.
Pressing this button when the telephone is idle changes the display contrast.
[FLASH]
Depending on system programming, this button is used to disconnect or to send Flash Signal to the connected remote exchange.
6 Avanti 3025 set
Programmable buttons
The following buttons on your set have already been pro­grammed to perform specific functions. The System Administrator can program these buttons to perform other functions. If the function of certain buttons does not match those appearing i n the figu re at the b eginning of this guide, consult your System Administrator.
NOTE
With the default configuration, the following fea­tures are programmed on the four buttons above the dialpad:
[MSG], [DND], [MUTE]
and
[SPKR]
.
[MSG]
This button is used to send messages to other extensions and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables and enables your telephone micro­phone.
[SPKR]
For handsfree operati on , pr es s
[SPKR]
instead of li ft ing or
replacing the handset. Whenever this guide instructs you to lift or replace the
handset, you may press
Avanti 3025 set 7
[SPKR]
instead.
DN buttons
DN buttons are buttons associated with specific Directory Numbers.
The first DN button is your Primary DN button, which has the same number as your extension. The Primary DN but­ton is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN but­ton, or - if it is not available - another DN button lights green.
If no DN buttons are availabl e, no DN bu tton l ights, you do
not receive dial tone , and you cannot place or ans wer ca lls.
NOTE
Not all telephone sets are programmed with DN buttons. The instructions in this manual often contain references to DN indicators and dis­plays of DN numbers. If your telephone set is not programmed with DN buttons, disregard these references.
Many of the instructions offer a number of options, one of whic h is p ressing a DN bu tton. If your telephone set is not programmed with DN buttons, choose one o f the other options, or skip the step of pr essing the DN button.
Some of the features operate slightly differently on a telephone se t that is not programmed with DN buttons. These differences are pointed out in a NOTE for each applicable feature. Consult your System Administrator for furthe r details about the programming of your telephone set.
8 Avanti 3025 set
DN buttons may be programmed in three different modes:
ringing mode
- the telephone rings and the DN button
flashes green when a call is received.
flashing mode
- the DN button flashes green when a
call is received, but there is no ringing.
delayed ringing mode
- a call rings first at an ot her set or group of sets, for a progra mmed length of time, before beginning to ring at your set.
Outside line buttons
One or more of the buttons on your telephon e may be associated with either specific lines or outside line groups. To access a line for dialing outside the system, press an outside line button.
Floating buttons
Calls on outside lines for which no bu tton has been defined, may be associated with a button just for the dura­tion of the call. These buttons are called “floating” buttons.
NOTE
Some of the codes in your syste m may be dif ferent from those indicated here. If so, see your System Administrator for the correct codes.

TO SWITCH FROM HANDSET TO HANDSFREE

During a call conducted via the handset:
1. Press
[SPKR]
.
2. Replace the handset and talk via the telephone set microphone.
Avanti 3025 set 9

DISTINCTIVE RINGING

To change the ring for your telephone set
1. Press
2. Press one of the dialpad buttons
When you hear the ring that you want:
3. Press
4. Lift and replace the handset. Your telephone set reinitializes and all telephone rings (internal, external, r ecall, etc.) sound with th e distinctive ring selected.
[*]
{Save}
and
[#]
simultaneously.
.
([1]-[9]
).
10 Avanti 3025 set

MUTE

If you want to talk to someone in your office during a call without the connected party hearing, you can di sable the handset or telephone set microphone.
To enable or disable the microphone (MUTE)
•Press
To enable or disable the handset microphone (HANDSET MUTE)
During a handset call:
Press the
[MUTE]
If your set is Single Audio Path (SAP), pressing
[MUTE]
during a conversation.
HS MUTE
deactivates both microphones.
button (if programmed).
NOTE

ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION (SPEAKER MONITOR)

While you are speaking throu gh the handset, the conversa­tion can be directed through your telephone speaker, so that people in your vicinity can hear the other end of the conversation.
1. Press
2. Press The Both you and the other party are heard via the speaker.
Avanti 3025 set 11
[FEATURE] [SPKR]
[SPKR]
button indicator turns on.
.
.

HOT DIALPAD

The hot dialpad enables you to dial and activate features without lifting the handset or pressing
NOTE
The instructions in this guide assume that you have hot dialpad capability.
[SPKR]
first.
12 Avanti 3025 set

INTERNAL CALLS

To place a non-ringing call
Dial the extension number.
To place a ringing call
1. Dial the Tone code
2. Dial the extension number.
If the extension you called is busy (CALL BACK)
When you dial an extension and hear busy tone, you can activate the Callback feature:
1. Press
2. Hang up.
When the called extension becomes available, your tele­phone rings. Then:
3. Press You hear the called extension ringing.
{CALL BACK}
[SPKR]
[1]
.
.
or lift the handset.
To cancel Callback
Press

BARGE INTO A CONVERSATION

Depending on system programming, you may be able to break into another conversation.
When you dial an extension and hear busy tone:
•Press A warning tone is heard by all parties, depending on system programming.
Avanti 3025 set 13
{CNCL CBACK}
{BARGE IN}
.
.

PAGE CALLS

You can make announcements through an external page unit, or through th e speakers of all tel ephone sets in a pa ge zone.
1. Lift the handset.
2. Press
3. Dial the PAGE zone access code (
[FEATURE]
.
[4][1] - [4][8]
).
After the doub le tone burst:
4. Make your announcement.
To speak directly with a page initiator (MEET ME PAGE)
You can call a page initiator dur ing a page call:
1. Lift the handset.
2. Press
3. Dial the MEET ME PAGE code (
[FEATURE]
.
[6][6]
).
4. Dial the PAGE zone code.
14 Avanti 3025 set

ANSWERING CALLS

When you receive a call, an indicator flashes green on a telephone set that is programmed with DN buttons. For internal calls the top line of the display shows the name of the caller and their extension number.
For external calls, the display shows the trunk name and number.
A softkey also appears for the incoming call, indicating to which DN the call is allocated, or which outside line it is on. The ring icon appears next to the outside line or exten­sion number. You usually also hear a ring, unless your set has been programmed not to ring.
NOTE
Telrad's DIGITAL systems support Caller Name and Caller Identification display.
To answer a ringing or flashing call
Pick up the handset
or
Press the softkey next to the icon
or
Press the button that is flashing green. After you answer the call the indicator of the DN or pri­vate trunk line lights steady green.
Avanti 3025 set 15
To answer an intercom call
To answer an intercom call coming through your telephone speaker:
Talk through the microphone If you prefer, you may lift the handset instead.
To answer a second call
1. Press
[HOLD]
. The first call is put on hold. The indicator for the DN flashes gree n. The hold icon appears, next to the number of the line that is on hold. The top line of the display shows the extension number of the call that is on hold or the outside line number.
2. Press the softkey to the left of the ring icon . You receive the second call.
To return to the first call
Press the hold icon representing the first call.
NOTE
If your telephone does not have DN buttons, you cannot put an internal call on hold. This means that you cannot answer another arriving internal call without disconnecting the first internal call. In this case, you must hang up f irst. You can then answer the second call when it rings.
To answer a second call for which you hear a call waiting tone
When you hear a waiting tone, indicating a second call:
Hang up. You receive the second call.
16 Avanti 3025 set

OUTSIDE CALLS

Outside calls may be placed by accessing an outside line (or outside line group) or by using the Least Cost Routing (LCR) feature.
When the instructions tell you to access an outside line, you may:
Press an outside line or outside line group button.
Dial an outside line code or outside line group code.
Dial the LCR code (usually
Press the LCR button.
Depending on system programming, the cost of your call may be displayed briefly at the end of the conversation.
To place an outside call
1. Obtain an outside line.
2. Dial the desired number. See also,
ABBREVIATED DIALING
[9]
).
.
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press
To save a frequently dialed outside number (SAVE/REPEAT)
After dialing the desired number, but before hanging up:
•Press
To dial the number saved
1. Obtain an outside line.
2. Press
Avanti 3025 set 17
{REDIAL}
{SAVE}
.
{REPEAT}
.
.

AUTOMATIC REDIAL

If you dial an outside number and hear busy tone, you can have the system dial the number several times, at defined intervals.
When you hear busy tone
Press an
[ARD]
button.
When the called party answers:
•Press
[SPKR]
or lift the handset. If the dialed number rings, or if the system makes the maximum number of dialing attempts, the Automatic redial is deactivated.
To temporarily deactivate or reactivate Automatic Redial
Press the
[ARD]
button again.
NOTE
Several Automatic redials may be activated simul­taneously by using more than one
ARD
button.

WAITING FOR AN AVAILABLE OUTSIDE LINE (TRUNK QUEUE)

When you try to select an outside line and hear busy tone:
1. Press
{TK QUE}
. When an outside line becomes available, the system rings your extension. Then:
2. Press
[SPKR]
or lift the handset.
3. Listen for outside di al tone and dial the desired number.
To cancel trunk queue
•Press
18 Avanti 3025 set
{CNCL TKQUE}
.
CIRCUMVENT EXTENSION RESTRICTIONS (TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted tele­phone by temporarily assigning it your own extension's Class of Service (COS) or a system-wide (Global) COS accessible only to privileged users.
1. Press
[TC]
(if defined) or d i al the Travel COS (Class of Service) access code. The display shows
ENTER NO
:
2. Dial your extension number - to apply your extension's COS, or Press The display shows
[*]
for a Global COS.
ENTER CODE
:
3. Dial your ECC authorization code or a Global COS code.
[TC]
The
indicator (if defined) lights.
The Travel COS feature is active for a defined period.
4. Access an outside line and place a call.

OBTAINING SPECIAL SERVICES VIA LINES DEFINED AS BEHIND AN EXCHANGE (CENTREX OR PBX)

You may be able to access special services provided by a CENTREX or PBX exchange.
To access the services while connected to the outside line
•Press
{FLASH-SIG}
.
Avanti 3025 set 19

HOLD

There are two types of hold:
Exclusive hold:
your extension.
Inclusive hold:
sets with a button for that DN.
You cannot transfer a call that is on hold. When you place a call on hold, you automatically rec eive
dial tone and can make a page call or dial to another ex ten­sion. If you do not receive dial tone this means no DN is available.
To place a call on exclusive hold
•Press The indicator flashes green on your set and lights steady red on other sets with a button for that line. The hold icon appea rs next to the number of the line that is on hold.
[HOLD]
the call can be retrieved only from
the call can also be retrieved by other
once.
To place a call on inclusive hold
•Press The LED flashes green on all sets that have a button for that line. The hold icon appears next to the number of the line that is on hold.
Depending on the pr ogr a mmi ng of yo ur ext ensi o n, t he first press of hold may activate Inclusive hold, and the second press, Exclusive hold. See your System Adminis trator.
To pick up a call from hold
Press the icon representing the call on hold.
20 Avanti 3025 set
[HOLD]
twice.

TRANSFERRING CALLS

You can transfer a call to another extension:
1. Press The transfer icon appears next to the trunk number.
2. Dial the extension number.
3. Announce the call when the other party answers and then hang-up.
To retrieve a transferred call
If you have not yet hung up and the othe r pa rt y has not yet answered the transferred call, you may retrieve the trans­ferred call:
Press .
[TRANSFER]
.
Avanti 3025 set 21

CONFERENCE CALLS

A total of eight parties, any of which may be on outside lines, can participate in a confere nce .
To establish a conference
1. Make the first call.
2. Press
3. Make the next call.
After the call is answered:
4. Press While in a conference, the display s hows and the name or number of the parties to the confer­ence.
To add another party to the conference
1. Press
2. Make the next call.
3. Press
To remove an outside line party from the conference
1. Press the remove from the conference.
2. Press .
{CONFERENCE}
{JOIN}
[CONFERENCE]
[CONFERENCE]
to complete the three-way conference.
SPL T
softkey of the outside line you want to
.
.
again.
SPL T
, the line,
To consult privately with a conference member
Press the
To return to the conference call
•Press You are connected with all conference members.
To exit a conference
•Press  or hang up. The remaining parties are still connected as long as there is a system extension in the conference.
22 Avanti 3025 set
SPLT
{JOIN}
softkey of the required party.
.

PICKUP

You can answer a call that is ringing or on hold at another extension, without leavi ng you r desk.
To pick up a call at another extension
1. Press
2. Dial the number of the e xtension at which the call is ringing or on hold.
To pick up a call ringing in your pickup group
Press a MEMORY button programmed with GROUP PICK UP. or
1. Press
2. Press See
program MEMORY buttons.
[PICK UP]
[PICK UP]
{ALL}
ABBREVIA TED DIALING
.
.
.
for instructions on how to
Avanti 3025 set 23

MESSAGES

If after dialing an extensio n, there is no answer or you he ar busy tone, you can send a basic message or a message from a defined list , which appears on the display.
When you send a ba sic message, di splay telephon es show
CALL
" "
When you send a defined message, display telephones show the text of the message, followed by your extension name or number e.g. ("
SENDING MESSAGES To send a basic message
After dialing an extension:
1. Press  or
2. Hang up.
" followed by your extension name or number (e.g.
CALL STEVE
The message is sent.
").
[MSG]
GONE OUT STEVE
.
").
To select and send a defined message
You can select a message from a defined list (see a list of system messages at the end of this guide).
After dialing an internal number:
•Press  or The first five of the available message s are displayed.
To view more messages
•Press .
24 Avanti 3025 set
[MSG]
.
To select a message
Press the softkey adjacent to the desired message. If the message includes asterisks (*), you may edit the message using the dial p ad. Enter digits on the dialpad; they appear on the screen in place of the asterisks.
To send the message to the called extension
Press
{SEND MSG}
.
To cancel the message process
You may cancel the message process at any time:
Press
[FLASH]
.

RECEIVING MESSAGES

The system informs you, through the display, of up to six messages waiting for you. When messages ha ve been left at your extension, your broken dial tone when you lift the handset or press
[SPKR]
.
[MSG]
indicator lights and you hear
To read your messages
Press or
[MSG]
.
All your messages are displayed.
To call the message sender
Press the softkey to the left of the message.
To delete a message
Press the softkey to the right of the message you wish to delete.

DELETING ALL MESSAGES

To delete all messages left at your telephone
1. Press
2. Press  or
{CANCEL}
[MSG]
.
.
3. Hang up.
Avanti 3025 set 25

DO NOT DISTURB (DND)

If you do not want calls to ring at your telephone, tempo­rarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN buttons, the DND indication is slightly different.
[DND]
If the your set is progr ammed for Call forward. You can deactivate Call forward by pressing the flashing
[DND]
To place your telephone in do not disturb mode
•Press The DND icon appears on the second line. The DND indicator lights steady red, and no calls ring at your tele­phone. Internal callers hear busy tone and see your DND message, if programmed. If your set is pro­grammed for DND call forwarding or for Call forward, calls are forwarded.
[DND]
button flashes red, this indicates that
button.
.
To cancel DND mode
•Press The DND indicator goes off, the icon disappears, and calls ring at your set.
26 Avanti 3025 set
[DND]
.

DND MESSAGES

You can select a defined message that appears on the dis­play of telephones that call your extension, while it is in DND mode. You can also ask the System Administrator to program additional messages.
To program a DND message
1. Press
2. Press The first five of the available message s are displayed (see the DND Messages table, at the end of this gu ide for a complete list of available messages).
To view more DND messages
•Press .
To select a DND message
1. Press the softkey adjacent to the desired message. If the message includes asterisks (*), you can edit the message by pressing the desired digits on the dialpad. The numbers you dial appear in the message, in place of the asterisks.
2. Press
3. Hang up.
.
{DND MSG}
{SAVE}
.
.
To cancel your DND message
1. Press
2. Press .
3. Press
4. Hang up.
Avanti 3025 set 27
{CANCEL}
{DND MSG}
.
.

FORWARDING CALLS

You can program your telephone set to forward your calls to another extension.
To program call forwarding
1. If your set does not have DN buttons, skip to step 2. If you want to program forwarding for a specific DN, first press the desired DN button. If more than one set with a button for the same DN is authorized to forward calls for that DN, the last pro­gramming performed overrides the previous.
2. Press If you have a set with DN bu ttons and are au thor ized to do so, you can program call forwa rding for al l your DN s at once. Press authorized sets.
3. Press on whether you want to forward calls unconditionally, only when your set is busy, or only calls that are not answered.
4. Press you want to forward all calls, only internal calls, or only external calls.
5. Enter the new destination for Call forwarding.
{CALL FWD}
.
{FWD DNS}
{CALL FWD}, {BUSY}
{ALL}, {INT}
, or
{EXT}
, which only appears on
, or
{NOANS}
, depending on whether
, depending
28 Avanti 3025 set
NOTE
Instead of dialing the extension number, you may press a MEMORY button programmed with an extension number (for internal cal ls only) - or pre ss a SPEED DIAL button (or press a SPEED DIAL memory bin number) for internal or external calls, as determi ned by the contents of the memory. Calls are forwarded to the conte nts of the MEMORY button or SPEED DIAL bin. If you change the contents of the SPEED DIAL bin, calls are forwarded to the new dest i nat ion. This does not apply to the MEMORY button.
[SPD/PROG]
and
6. Press
To cancel call forwarding
Follow the procedure in steps 1 to 4 above, then press  before pressing .

CANCELING CALL FORWARD TO ME

If another set has programmed your telephone set as its forwarding destinati on and you do not wish to be disturbed by those calls, you can cancel your status as a call for­warding destination.
To cancel Call Forward to Me
1. Press
2. Press
3. Press sets or Dial the number of the extension from which you no longer want calls forwarded to your set.
.
{CANCEL}
.
{FLW TO ME} {ALL}
to cancel all Call Forward to me from all
.
Avanti 3025 set 29

ABBREVIATED DIALING

This section describes several ways of abbreviating dial­ing. Save/Rep eat and Redial are described in Outside Calls, above.

SPEED DIAL

Speed dial shortens the pr ocedure of dialing outside num­bers by using speed di al buttons and speed dial memories (called “bins”).
To speed dial an outside number
Press the appropriate SPEED DIAL button, or Press bin code (three digits).
To program a speed dial bin code or speed dial button
1. Press .
2. Do one of th e following: Press (three digits; e.g. 003), or Press the SPEED DIAL button to be programmed.
3. Dial an outside line code followe d by the number you want to store.
4. Press .
5. Hang up.
[SPEED DIAL]
{SPEED DIAL}
and dial the desired speed dial
and dial a speed dial bin code
NOTE
Pauses may be entere d, where neede d, in a speed dial sequence by pressing the pause icon .
30 Avanti 3025 set

MEMORY BUTTONS

MEMORY buttons are used for one-press dialing of exten­sions and feature codes.
To dial with a MEMORY button
Press the programmed button.
To program a MEMORY button
1. Press .
2. Press the MEMORY button to be programmed.
3. Dial the desired extension number (up to four digits) or Press
[FEATURE]
and then dial the desired feature code. See the Feature Codes table at the end of this guide.
4. Press
.

PHONE BOOK

You can use the Phone Book feature to dial a num ber from your private Phone Book list (which you program), or from one of the ten Ph one B oo k li sts yo ur S ystem Adm i nistr a tor may have programmed.
The Phone Book entries are stored in speed dial bins in alphabetical o rder . Wh en you prog ram a Pho ne Book entr y , it is stored in an available speed dial bin and has a name associated with it. If you change the number stored in that speed dial bin by pressing ,
{SPEED DIAL}
, and the number of that sp eed dial bin, you also cha nge the number for the Phone Book entry.
You can use the Phone Bo ok feature to dial a number only when your telephone set is in idle state. You can make entries into the Phone Book when the telephone is idle or during a conversation, by programming a speed dial bin with the number and name.
Avanti 3025 set 31
General key functions
Use the and through the entries in the Phone Book lists.
[LO HI]
button to scroll through the menu of lists
Press Press to exit from the Phone Book feature. Press
Phone Book feature. Press
from the Phone Book feature. Press
digit(s) you entered.
To dial a number from the Phone Book
(from idle state only)
1. Press ,when the telephone is idle.
2. Press
3. Press
4. Use the
5. Press the softkey on the left side of the appropriate
[FEATURE]
[HOLD]
{SAVE&EXIT}
{DELETE SYM}
{PRIV A TE }
Phone Book list you want to access. If the system Phone Book list you want to access is not shown, use
[LO HI]
the
{SHOW LIST}
[LO HI]
name appears on the display. name, under
The Phone Book fea ture automatical ly dials the nu mber for the first name in the displayed list.
to return to the previous display.
to save your progra mming and remain in th e
to save your programming and exit
to delete the last character(s) or
or the softkey to the left of the system
button to scroll to the desired list.
.
button to scroll thro ugh th e list until the
<DIAL>
.
If you want to see details of the entry before dialing the number, press the softkey on the right side of the appropri­ate name, unde r appears. The display shows the name for the entry, the number of the speed dial bin (e.g. 003), where the entry is stored, and the telephone number for the entry.
32 Avanti 3025 set
<DET AILS>
, and the first name in the list
You can then press to change the name or number for t he entry, or to remove the entry from the Phone Book.
To program your private Phone Book list
For each entry in your private Phone Book list, you enter both a name and a telephone number.
1. Press ,when the telephone is idle.
2. Press
3. Press
4. Enter the characters in the name (up to 16) by using the
dialpad. To move to the next space, press grammed) or wait until the cursor moves automatically. The table at the end of this section shows the dialpad equivalents of each character.
5. Press
6. Enter up to 16 digits for the telephone number.
7. Press
numbers, or skip to next step. The previous display returns so that you can make the next entry, in the next available speed dial bin.
8. Press
ming.
{PRIVATE} {ADD NEW}
{NUMBER}
[HOLD]
{SAVE&EXIT}
{DIAL}
to dial the number,
{UPDATE}
{REMOVE}
.
.
[NEXT]
.
to save and cont inue programming
when you have finished program-
(if pro-
To delete an entry from your private Phone Book
1. Access the screen with the entry you want to delete.
2. Press the softkey to the right of the entry, under
<DET AILS>
3. Press
To revise an entry in your private Phone Book
1. Access the screen with the entry you want to revise.
2. Press the softkey to the right of the entry, under
{REMOVE}
<DET AILS>
3. Press
4. Enter the correct characters for the name.
Avanti 3025 set 33
{UPDATE}
.
.
.
.
5. Press
{SAVE&EXIT}
to save the change and exit the Phone Book menu, or press change the number.
6. Enter the correct number.
7. Press
{SAVE&EXIT}
.
Phone Book dialing equivalents
for the following character -- press the
dialpad
number
1 2 3 4 5 6 7 8 9 0
dialpad button the following number of
one two three four five
1_space/ ABC2 DEF3 GH I 4
JKL5
MNO6
PQRS7 TUV8
WXYZ 9
0
{NUMBER}
if you want to
34 Avanti 3025 set
As shown in the above table, you press the dialpad button once for the first letter ap pearing on it, twice for the second letter appearing on it, and three times for the third letter appearing on it. With each press of the button, the corre­sponding ch aracter appears on the display. If you want to enter two characters from the same button on the dialpad, for example D followed by E, wait two seconds between entering characters (un til you see the curs or “_” at the next position), or press
[NEXT]
(if programmed) to enter to the
next character. Enter “Z” by pressing Enter “Q” by pressing Enter an underline by pressing Enter a slash by pressing
[9]
four times.
[7]
two times.
[1]
[1]
twice.
four times.
Warning signal
You hear a three-beep warning tone:
If you try to access a Phone Book list that you are not authorized to use;
If you try to save a name without entering a number for it;
If you try to add a new name to your private list when you have no available speed dial bins; or
If you try to access a list that has no names defined.
Caller ID
If you receive a private call made from a telephone numb er that appears in your Phone Book, and if your system sup­ports Caller ID, the name programmed for that number in the Phone Book appears on your telephone display, instead of the number.
Avanti 3025 set 35

ALARM

Your telephone can sound an alarm ring at a programmed time.
To program an alarm time
1. Press .
2. Press the time icon .
3. Dial the four-digit alarm time (HH:MM) using the 24 hour format (e.g. 1530 for 3:30 pm).
4. Hang up. The alarm icon appears on the second line.
To cancel the alarm setting
Before the alarm rings:
1. Press
2. Press
{CANCEL} {TIME ALARM}
.
.
To stop the alarm ring
Lift and replace the handset.
36 Avanti 3025 set

TELEPHONE LOCK

You can prevent people from making outside calls from your telephone.
To lock your telephone
1. Dial the LOCK code. The display shows
2. Dial your Executive Credit Code (see your System Administrator).
3. Hang up. The telephone lock dialing r estrictio ns are in effe ct. The
[LOCK]
To unlock your telephone
Repeat the above procedure.
button, if defined, lights.
ENTER CODE
:
Avanti 3025 set 37

DOOR UNIT

Your system may have a door unit equipped with an inter­com and electric door latch. When a visitor presses the doorbell, up to four system extensions ring.
When the door bell rings
If your telephone is ringing:
Press
If another extension is ringing:
Dial the PAGE zone code associated with the door unit, or Press the flashing You can now speak with the person at the door.
To open the electric door latch
While connected to the door unit:
Press The door latch opens.
[SPKR]
[*]
.
or lift the handset.
[DOOR]
button, if defined.
38 Avanti 3025 set

NOTE PAD

You can save a number of up to 16 digits during a call.
1. Press .
2. Press
3. Dial an available speed di al memory cod e (thr ee digi ts) or press an ava ilable SPEED DIAL button.
4. Enter up to 16 digits.
5. Press . To dial the number saved, dial the Speed Dial memory
code, or press the Speed Dial button you used to save the number (see
{SPEED DIAL}
ABBREVIATED DIALING
.
).
Avanti 3025 set 39

ADVA NCED FEATURES

This section lists some advanced features which you can activate from your telephone. Details concerning the oper­ation of these features can be found in the DIGITAL Sys­tems Operatin g Instructions ma nual.
Account code (voluntary, reminder, forced);
Answering a second incoming ca ll;
Background music;
Camp on;
Conference loop;
Confirmed transfer;
Dial attendant;
•DISA;
Executive Credit Code (ECC) programming;
Executive intercom;
External Call Forward;
Floating buttons ;
•Hot line;
Intrusion;
Meet me conference;
Pick up;
Last hold;
Page transfer;
System speed dial;
Trunk patch - Retrieve trunk patch.
40 Avanti 3025 set

FEATURE CODES

Features can be activated by pr essing th e ton and then dialing a feature access code.
The default feature codes (see next page) reflect the fea­ture initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press responding to the letters BI (Barge In). That is,
The feature codes in your system may have been changed. If so, enter the updated feature access codes in the “Access method” column of the Feature codes table.
[FEATURE]
FEATURE
followed by the dialpad buttons cor-
2
ABC
[FEATURE]
4
GHI
but-
Avanti 3025 set 41
Feature codes
y
g
y ty
Feature name Abbreviation Access method
ACCOUNT CODE AT ACD LOGIN ACD LOGOUT ALL/GROUP ­ATTENDANT ­BACKGROUND MUSIC 1 BM BACKGROUND MUSIC 2-4 BARGE IN BI CALL ACCOUNT MONITOR CALLBACK/QUEUE CB CALL FORWARD-ALWAYS FL CALL FORWARD-BUSY FB CALL FORWARD-NO ANSWER FN CANCEL ­CLIR CONFERENCE LOOP 1-10 DIRECTORY 1 THROUGH 9 DIRECTORY 10 (HELP) DROP (from conference) END OF DIALING/SEND ­EXECUTIVE CREDIT CODE EX FEATURE ­FLASH SIGNAL FLIP FLOP FF GROUP PICKUP INTRUSION ­LAST HOLD LH LEAST COST ROUTING LOCK (1) Access method not assigned by default.
(2) Onl (3) In the DIGITAL 400 up to ei Not all of the above features are available on ever
(1)
(1)
(1) (3)
(1)
(1)(2)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
available on ISDN PRI calls.
-
-
-
-
-
-
-
-
-
FS
-
-
-
ht; in the DIGITAL 1000 up to 24.
[FEATURE][2][8]
-
-
[*]
[0]
[FEATURE][2][6]
-
[FEATURE][2][4]
­[FEATURE][2][2] [FEATURE][3][5] [FEATURE][3][2] [FEATURE][3][6]
[#]
-
-
-
-
-
[FEATURE][#]
[FEATURE][3][9]
[7] [FEATURE][3][7] [FEATURE][3][3]
-
[6] [FEATURE][5][4]
-
-
pe of telephone set.
42 Avanti 3025 set
g
g
g
Feature codes (Continued)
g
y
g
y ty
Feature name Abbreviation Access method
MEET ME CONFERENCE 1-5 MEET ME PAGE MM MESSAGE ME NIGHT SERVICE
(1)
PAGE - INTERNAL
1 throu
h 8
PAGE - EXTERNAL
(1)
1 throu
h 8 PHONE BOOK (private list) ­PHONE BOOK (system lists 1 to 10) -
PICKUP PU PROGRAM PM REDIAL RL SA VE/REPEAT SR SPEED DIAL SD TIME ALARM T A TONE ­TONE DIAL (DTMF) TRA VEL COS
(1)
(1)
TRUNK PATCH TP TRUNK SPEED DIAL VOICE MESSAGE
(1)
(1)
(1) Access method not assi (2) Onl
available on ISDN PRI calls. (3) In the DIGITAL 400 up to ei Not all of the above features are available on ever
(1)
I1 throu
X1 through X8
ned by default.
ht; in the DIGITAL 1000 up to 24.
-
[FEATURE][6][6] [FEATURE][6][3]
-
[FEATURE][4][1]
h I8
through [4][8]
[FEATURE][7][1]
[FEATURE]
[7][2][1] to
[7][2][1][0] [FEA TURE][ 7] [8 ] [FEA TURE][ 7] [6 ] [FEA TURE][ 7] [5 ] [FEA TURE][ 7] [7 ] [FEA TURE][7][3] [FEA TURE][8][2]
-
-
[FEA TURE][8][7]
-
-
pe of telephone set.
-
-
-
[1]
-
-
-
-
Avanti 3025 set 43
DND messages
Message number Default message Updated message
01 BE BACK SOON 02 BE BACK AT * * : * * 03 BE BACK ON * * - * * 04 OUT UNTIL * * : * * 05 OUT FOR THE DAY 06 OUT OF OFFICE 07 OUT OF TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON VACATION 11 ON A TRIP 12 ON BREAK 13 AWAY FROM DESK 14 GONE HOME 15 BUSY UNTIL * * : * * 16 CALL * * * * * 17 CALL ME AT * * * * * 18 CALL LATER 19 CALL TOMORROW 20 DO NOT DISTURB 21 IN A MEETING 22 IN CONFERENCE 23 WITH A CLIENT 24 WITH A GUEST 25 WITH A PATIENT 26 UNAVAILABLE 27 LEAVE MSG AT * * * 28 TAKE MSG AT * * * * 29 30
1) When editing messages, enter digits in place of the asterisks.
(
(1)
(1)
(1)
(1)
(1)
(1)
(1) (1)
44 Avanti 3025 set
System messages
g
Message number Default message Updated message
01 CALL_ (Basic message) 02 CALL * * * * * 03 CALL HOME 04 CALL ME 05 GONE OUT 06 READ MAIL 07 VOICE MAIL 08 CALL BOSS 09 TAKE MSGS 10 GONE HOME 11 JOB DONE 12 IN TROUBLE 13 CLIENT 14 BRING WO RK 15 ANY NEWS? 16 REPORT DUE 17 COME HERE 18 MEET. NOW 19 MEMO READY 20 TYPE LETTR 21 WELL DONE
(2)
22
23 24 25 25 27 28 29 30
(1) When editing messages, enter digits in place of the asterisks. (2) Messa
es 22 to 30 are to be defined by the customer.
(1)
Avanti 3025 set 45
Your speed dial codes
Name Number Code
46 Avanti 3025 set
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