Telrad Avanti 3020, Avanti 3015D User Guide
Avanti 3020 set
Avanti 3015D set
User guide
79-620-0010/A Issue 1
79-620-0010/A, Issue 1
Avanti 3020 set
Avanti 3015D set
User guide
Telrad Telecommunications Inc.,
Woodbury, New York
NOTICE
This publication refers to Telrad's Avanti 3020 set
and Avanti 3015D set connected to Telrad's DIGITAL KEY BX system, Release SB7, or Telrad's
DIGITAL 400 system, Release DB7, or Telrad’s
DIGITAL 1000 system, Release LB7, as of July,
1999.
Telrad reserves the right to modify the equipment
and the software described herein without prior
notice. However , ch anges made to the equipment
or to the software described herein do not necessarily render this publication invalid .
© 1999 Telrad Telecommunications Inc.,
Woodbury, New York
Printed in Israel
79-620-0010/A, Issue 1
CONTENTS
ABOUT YOUR AVANTI TELEPHONE ................................................1
TELEPHONE SET BUTTONS ............................................................1
SWITCHING FROM HANDSET TO HANDSFREE OPERATION .......6
DISTINCTIVE RINGING . ....................................... ...... ....... ...... ....... ...7
MUTE .................................................................................................. 8
HOT DIALPAD ....................................................................................9
INTERNAL CALLS ............................................................................10
BARGE INTO A CONVERSATION ...................................................11
PAGE CALLS .................................................................................... 11
ANSWERING CALLS ........................................................................12
CALL WAITING ..................... ....... ...... ....... ...... ..................................13
OUTSIDE CALLS .............................................................................. 14
AUTOMATIC REDIAL .......................................................................15
WAITING FOR AN AVAILABLE OUTSIDE LINE ..............................15
CIRCUMVENT EXTENSION RESTRICTIONS .................................16
OBTAINING SPECIAL SERVICES VIA LINES DEFINED
AS BEHIND AN EXCHANGE ............................................................ 16
HOLD ................................................................................................ 17
TRANSFERRING CALLS ................................................................. 18
CONFERENCE CALLS .....................................................................19
PICKUP ..................... ............................................. ...........................20
MESSAGES .............. ....................................................................... . 21
SENDING MESSAGES......................................................................21
RECEIVING MESSAGES ..................................................................22
DELETING ALL MESSAGES.............................................................22
DO NOT DISTURB (DND) ................................................................23
DND MESSAGES ..............................................................................23
FORWARDING CALLS ......... ....... ...... ....... ...... ....... ...... ....... ...... ....... . 25
CANCELING CALL FORWARD TO ME ............................................28
ABBREVIATED DIALING ..................................................................29
SPEED DIAL ............................................................................. ........29
MEMORY BUTTONS ........................................................................30
PHONE BOOK...................................................................................30
ALARM ...................... ............................................. ...........................36
TELEPHONE LOCK ..........................................................................37
DOOR UNIT ......................................................................................38
NOTE PAD ............................ ....... ....................................... ...... ....... .39
ADVANCED FEATURES ..................................................................40
FEATURE CODES ............................................................................41
iii
Figure 1 Avanti 3020 set faceplate
iv
Figure 2 Avanti 3015D faceplate
v
ABOUT YOUR AVANTI TELEPHONE
The Avanti 3020 and Avanti 3015D sets ar e equippe d wi th
onhook dialing, full speakerphone and hot dialpad capability , which en ables you to make a ca ll or operate any fea ture
by pressing the dialpad bu tto ns. You may also receive and
disconnect calls, program features and perform all operations without lifting the handset.
You may lift the handset or switch between handsfree and
handset operation at any time.
NOTE
This guide describes the regular operation of the
telephone. The configuratio n o f you r pa rt icul ar system and telephone may introduce differences in
operation. For exampl e, som e of the fea t ures and
buttons described in this guide may not be available on your telephone set. For more information,
see your System Administrator.
TELEPHONE SET BUTTONS
The Avanti 3020 set has six softkeys, three on either side
of the display.
The Avanti 3015D set has three softkeys beneath the display.
Both sets have an a rray of prog rammable and fixed feat ure
buttons (see Figure 1 and Figure 2).
Avanti 3020 and Avanti 3015D sets 1
NOTE
In this guide, telephone set fixe d butto ns appea r in
bold type, in capital letters and within square
brackets, e.g.,
[HOLD]
.
Softkeys appear in bold and italicized type, in capital
letters within curly bra ckets. Some of the na m es of
softkeys are slight ly di f fere nt on the A va nti 3020 set
and the Avanti 3015D set. For example, the message softkey appears as
Avanti 3020 set and as
{SEND MSG}
{SND MG}
on the
on the 3015D
set. These differences are noted in appropriate
sections of this guide.
User-programmable button names appear in capital letters, e.g. SPEED DIAL.
The programmable buttons have dual-color light indicators.
The color and flash ra te of the indi cators show the st atus of
the programmed line, feature or extension.
In general, red indicates non-availability (for example, a
busy line); green indicates tha t you are using the feature or
line, or that it is available to you.
Softkeys
Softkeys have several functions, which change according
to the state of your telephone. A softkey's function, at any
particular moment, is indicated on the telephone display.
To operate a displayed functi on, press t he sof tkey ad jacent
to it (Avanti 3020 set) or beneath it (Avanti 3015D set).
User-programmable buttons
Some of the buttons on your telephone may be user-programmable SPEED DIAL or MEMORY buttons. You may
program these to access extensions, features or outside
lines.
2 Avanti 3020 and Avanti 3015D sets
Fixed feature buttons
The following fixed feature buttons appear on your Speakerphone set:
[HOLD]
This button places a call on hold.
[FEATURE]
Press
[FEATURE]
and then dial a feature access code to
activate features ( see the Feat ure codes t able at the end of
this guide).
[PICK UP]
Press this button to pick up calls.
[TRANSFER/CONFERENCE]
Press this button to transfer calls and when establishing
and exiting conference calls.
NOTE
[TRANSFER/CONFERENCE]
The
referred to as
ENCE]
, depending on the operation being
[TRANSFER]
or
button is
[CONFER-
described.
[SPEED DIAL/PROGRAM]
This button is used for speed dialing and for programming
various features.
[REDIAL/PAUSE]
This button lets you automatically redial the last outside
number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts
a pause in a dialing sequence.
[LO HI]
This button adjusts the volume of the speaker, handset,
headset, ringer and background music when any of these
Avanti 3020 and Avanti 3015D sets 3
is active.
Pressing this button when the telephone is idle changes
the display contrast.
[FLASH]
Depending on system programming, this button is used to
disconnect or to send Flash Signal to the connected
remote exchange.
Programmable buttons
The following buttons on your set have already been programmed to perform specific functions. The System
Administrator can program these buttons to perform other
functions. If the function of certain buttons does not match
those appearing i n the figure at the beginning of this Guide,
consult your System Administrator.
NOTE
With the default configuration, the following features are programmed on the four buttons above
the dialpad:
[MSG], [DND], [MUTE]
and
[SPKR]
.
[MSG]
This button is used to send messages to other extensions
and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables and enables your telephone microphone.
[SPKR]
For handsfree operati on , pr es s
[SPKR]
instead of li ft ing or
replacing the handset.
Whenever this guide instructs you to lift or replace the
handset, you may press
4 Avanti 3020 and Avanti 3015D sets
[SPKR]
instead.
DN buttons
DN buttons are buttons associated with specific Directory
Numbers.
The first DN button is your Primary DN button, which has
the same number as your extension. The Primary DN button is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN button, or - if it is not available - another DN button lights
green.
If no DN buttons are available, no DN button lights, you do
not receive dial tone, and you cannot place o r answer calls.
DN buttons may be programmed in three different modes:
ringing mode
•
- the telephone rings and the DN button
flashes green when a call is received.
flashing mode
•
- the DN button flashes green when a
call is received, but there is no ringing.
delayed ringing mode
•
- a call rings first at an ot her set
or group of sets, for a programmed length of time,
before beginning to ring at your set.
NOTES
Not all telephone sets are programmed with DN
buttons. The instructions in this manual often contain references to DN indicators a nd displays of DN
numbers. Disregard them if your telephone set is
not programmed with DN buttons.
Many of the instructions offer several options,
among them pressing a DN button. If your telephone set is not programmed with DN buttons,
choose another option.
Some of the features operate slightly differently on
a telephone set that is not programmed with DN
buttons. These differences are pointed out in a
Avanti 3020 and Avanti 3015D sets 5
NOTE for each applicable feature. Consult your
System Administrator for further details about the
programming of your telephone set.
Outside line buttons
One or more of the buttons on your telephone may be
associated with either specific lines or outside line groups.
To access a line for dialing outside the system, press an
outside line button.
Floating buttons
Calls on outside lines for which no bu tton has been
defined, may be associated with a button just for the duration of the call. These buttons are called “floating” buttons.
NOTE
Some of the access codes in your system may be
different from those indicated here. If so, see your
System Administrator for the correct codes.
SWITCHING FROM HANDSET TO HANDSFREE OPERATION
During a call conducted via the handset:
1. Press
[SPKR]
.
2. Replace the handset and talk via the telephone set
microphone.
6 Avanti 3020 and Avanti 3015D sets
DISTINCTIVE RINGING
You can program telephone sets located close to each
other with distinctive rings, to enable you to identify which
telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1. Press
2. Press one of the dialpad buttons (
When you hear the ring that you want:
3. Press
4. Lift and replace the handset.
Your telephone set re-initializes and all telephone rings
(internal, external, r ecall, etc.) sound with th e distinctive
ring selected.
[*]
[#]
and
.
[#]
simultaneously.
[1] - [9]
).
Avanti 3020 and Avanti 3015D sets 7
MUTE
If you want to talk to someone in your office during a call,
without the connected party h earing, you can disable the
handset or telephone set microphone.
To enable or disable the microphone (MUTE)
• Press
To enable or disable
the handset microphone (HANDSET MUTE)
During a handset call:
• Press
ALLOWING OTHER PEOPLE TO HEAR YOUR CONVERSATION (SPEAKER MONI T OR)
While you are speaking throu gh the handset, the conversation can be directed through your telephone speaker, so
that people in your vicinit y can hear the other end of the
conversation.
1. Press
2. Press
The
Both you and the other party are heard via the speaker.
[MUTE]
[HS MUTE]
If your set is Single Audio Path (SAP), pressing
[MUTE]
[FEATURE]
[SPKR]
[SPKR]
during a conversation.
(if programmed).
NOTE
deactivates both microphones.
.
.
button indicator turns on.
8 Avanti 3020 and Avanti 3015D sets
HOT DIALPAD
The hot dialpad enables you to dial and activate features
without lifting the handset or pressing
NOTE
The instructions in this guide assume that you
have hot dialpad capability.
[SPKR]
first.
Avanti 3020 and Avanti 3015D sets 9
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