This publication refers to Telrad's Avanti 3015 set
and Avanti 3000 set connected to Telrad's DIGITAL KEY BX system, Release SB7, or Telrad's
DIGITAL 400 system, Release DB7, or Telrad’s
DIGITAL 1000 system, Release LB7, as of July,
1999.
Telrad reserves the right to modify the equipment
and the software described herein without prior
notice. However , changes made to the equipmen t
or to the software described herein do not necessarily render this publication invalid .
The Avanti 3000 set and the Avanti 3015 set are equipped
with onhook dialing and hot dialpa d capability, which
enable you to dial or operate any feature by pressing the
dialpad buttons. Only when you speak it is necessary to lift
the handset.
NOTE
This guide describes the regular operation of the
telephone. The configuration of your particular
system and telephone may introduce differences
in operation. For example, some of the features
and buttons described in this guide may not be
available on your telephone set. For more information, see your System Administrator.
TELEPHONE SET BUTTONS
The Avanti 3000 set has eight fixed feature buttons plus
four programmable buttons above the dialpad.
The Avanti 3015 set has 15 additional programmable but tons to the right of the dial pad (see Figure 1 above).
NOTE
In this guide, fixed buttons appear in bold type,
in capital letters, within brackets, e.g.,
User programmable buttons appear in capital
letters, e.g. SPEED DIAL.
Avanti 3015 and Avanti 3000 sets1
[HOLD]
.
The telephone sets’ programmable buttons ha ve dual-color
g
light indicators. The color and flash rate of the indicators
show the stat us of the programmed line, feature or extension.
In general, red indicates non-availability (for example, a
busy line); green indicates that you are using the feature or
line or that it is available to you.
User-programmable buttons
Some of the buttons on your telephone may be user-pro-
rammable SPEED DIAL or MEMORY buttons. You may
program these to access extensions, features or outside
lines.
Fixed feature buttons
The following fixed feature buttons appear on your telephone set:
[HOLD]
This button places a call on hold.
[FEATURE]
Press
[FEATURE]
and then dial a feature access code to
activate features ( see the Feat ure codes t able at the end of
this guide).
[PICK UP]
Press this button to pick up calls.
[TRANSFER/CONFERENCE]
Press this button to transfer calls and when establishing
and exiting conference calls.
NOTE
[TRANSFER/CONFERENCE]
The
referred to as
ENCE]
, depending on the operation being
[TRANSFER]
or [
button is
CONFER-
described.
2Avanti 3015 and Avanti 3000 sets
[SPEED DIAL/PROGRAM]
g
This button is used for speed dialing and for programming
various features.
[REDIAL/PAUSE]
This buttons lets you automatically redial the last outside
number you dialed, after first accessing an outside line.
Pressing this button while dialing on an external line inserts
a pause in a dialing sequence.
[LO HI]
This button adjusts the volume of the speaker, handset,
headset, ringer and background music when any of these
is active.
[FLASH]
Depending on system programming, this button is used to
disconnect or to send Flash Signal to the connected
remote exchange.
Programmable buttons
The following buttons on your set have already been pro-
rammed to perform specific functions. The System
Administrator can program these buttons to perform other
functions. If the function of certain buttons does not match
those appearing in Figure 1 at the beginning of this guide,
consult your System Administrator.
NOTE
With the default configuration, the following features are programmed on the four buttons above
the dialpad:
Avanti 3015 and Avanti 3000 sets3
[MSG], [DND], [MUTE]
and
[SPKR]
.
[MSG]
g
This button is used to send messages to other extensions
and to reply to messages left at your extension.
[DND]
This button activates and deactivates Do Not Disturb.
[MUTE]
This button disables/enables your telephone microphone.
[SPKR]
For handsfree operati on , pr es s
[SPKR]
instead of li ft ing or
replacing the handset.
DN buttons
DN buttons are buttons associated with specific Directory
Numbers.
The first DN button is your Primary DN button, which has
the same number as your extension. The Primary DN button is used for making and receiving most of your calls.
Whenever you pick up the handset, your Primary DN button, or - if it is not available - another DN button lights
reen.
If no DN buttons are available, no DN button lights, you do
not receive dial tone , and you cannot place or ans wer ca lls.
NOTES
Not all telephone sets are programmed with DN
buttons. The instructions in this manual often
contain references to DN indicators and displays of DN numbers. If your telephone set is
not programmed with DN buttons, disregard
these references.
4Avanti 3015 and Avanti 3000 sets
Many of the instructions offer a number of
options, one of whic h is p ressing a DN button. If
your telephone set is not programmed with DN
buttons, choose one o f the other options, or skip
the step of pressing the DN button.
Some of the features operate slightly differently
on a telephone set that is not programmed with
DN buttons. These differences are indicated
where relevant. C onsult your System Administrator for further details about the programming
of your telephone set.
DN buttons may be programmed in three different modes:
ringing mode
•
- the telephone rings and the DN button
flashes green when a call is received.
flashing mode
•
- the DN button flashes green when a
call is received, but there is no ringing.
delayed ringing mode
•
- a call rings first at another set
or group of sets, for a programmed length of time,
before beginning to ring at your set.
Outside line buttons
One or more of the buttons on your telephone may be
associated with either specific lines or outside line groups.
To access a line for dialing outside the system, press an
outside line button.
Floating buttons
Calls on outside lines for which no bu tton has been
defined, may be associated with a button just for the duration of the call. These buttons are called “floating” buttons.
NOTE
Some of the access codes in your system may
be different from those indicated here. If so, see
your system administrator for the correct codes.
Avanti 3015 and Avanti 3000 sets5
DISTINCTIVE RINGING
You can program telephone sets located close to each
other with distinctive rings, to enable you to identify which
telephone is ringing. Nine different rings are available.
To change the ring for your telephone set
1. Press
[*]
and
[#]
simultaneously.
2. Press one of the dialpad buttons (
When you hear the ring that you want:
3. Press
4. Lift and replace the handset.
Your telephone set reinitializes and all telephone rings
(internal, external, r ecall, etc.) sound with th e distinctive
ring selected.
[#]
.
[1] - [9]
).
6Avanti 3015 and Avanti 3000 sets
MUTE
If you want to talk to someone in your office during a call,
without the connected party hearing, you can disable the
handset or telephone set microphone.
To enable or disable the microphone
(MUTE)
•Press
To enable or disable
the handset microphone (HANDSET MUTE)
During a handset call:
•Press
[MUTE]
[HS MUTE]
If your set is Single Audio Path (SAP), pressing
[MUTE]
during a conversation.
(if programmed).
NOTE
deactivates both microphones.
ALLOWING OTHER PEOPLE TO HEAR
YOUR CONVERSATION (SPEAKER MONI T OR)
While you are speaking through the handset, the conversation can be directed through your telephone speaker, so
that people in your vicinit y can hear the o ther end of the
conversation.
1. Press
2. Press
The
Both you and the other party are heard via the speaker.
Avanti 3015 and Avanti 3000 sets7
[FEATURE]
[SPKR]
[SPKR]
.
.
indicator turns on.
HOT DIALPAD
The hot dialpad enables you to dial and activate features
without lifting the handset or pressing
NOTE
The instructions in this guide assume that you
have hot dialpad capability.
[SPKR]
first.
8Avanti 3015 and Avanti 3000 sets
INTERNAL CALLS
To place a non-ringing call
1. Dial the extension number.
When the called party answers:
2. Lift the handset to talk.
To place a ringing call
1. Dial the TONE access code
2. Dial the extension number.
If the extension you called is busy
(CALL BACK)
When you dial an extension and hear busy tone, you can
activate the Callback feature:
[1]
.
1. Press
2. Dial the CALLBACK/QUEUE access code (
3. Hang up.
When the called extension becomes available, your telephone rings.
4. Then:
Lift the handset.
You hear the called extens ion ringing.
To cancel Call back
1. Dial the CANCEL code
2. Press
3. Dial the CALLBACK/QUEUE access code (
4. Hang up.
Avanti 3015 and Avanti 3000 sets9
[FEATURE]
[FEATURE]
.
[2][2]
).
[#]
.
.
[2][2]
).
BARGE INTO A CONVERSATION
Depending on system programming, you may be able to
break into another conversation.
When you dial an extension and hear busy tone:
1. Press
[FEATURE]
.
2. Dial the BARGE IN access code (
[2][4]
).
A warning tone is heard by all parties, depending on
system programming.
PAGE CALLS
You can make announcements through an external page
unit, or through the speakers of all DIGITAL telephones in a
page zone.
1. Lift the handset.
2. Press
3. Dial the PAGE zone access code (
[FEATURE]
.
[4][1]
[4][8]
-
).
4. After the double tone burst:
Make your announcement.
To speak directly with a page initiator
(MEET ME PAGE)
You can call a page initiator during a page call:
1. Lift the handset.
2. Press
[FEATURE]
.
3. Dial the MEET ME PAGE access code (
[6][6]
).
4. Dial the PAGE zone access code.
10Avanti 3015 and Avanti 3000 sets
ANSWERING CALLS
g
g
When you receive a call an indicator flashes green on a
telephone set that is programmed with DN buttons. You
usually also hear a ring, unless your set has been pro-
rammed not to ring.
To answer a ringing or flashing call
•Pick up the handset
or
•Press the flashing button and pick up the handset.
After you answer the call the indicator of the DN or private trunk line lights steady green.
To answer an intercom call
(coming through your telephone speaker)
•Talk through the microphone.
If you prefer, you may lift the handset instead.
CALL WAITING
You may hear a beep, indicating a second call, while
already engaged in a conversation.
You can answer the call without disconnecting the first call.
To answer a second call
reen;
[HOLD]
;
1. Press
the first call is put on hold. The indicator for that line
flashes green.
2. Press the DN or outside line button that is flashing
you receive the second call.
Avanti 3015 and Avanti 3000 sets11
To return to the first call
1. Press
[HOLD]
.
2. Press the flashing DN button.
or
1. Press
2. Press
[PICK UP]
[HOLD]
.
.
NOTE
If your telephone does not have DN buttons, you
cannot put an internal call on hold. This means
that you cannot answer another arriving internal
call without disconnecting the first internal call.
In this case, you must hang up first. You can
then answer the second call when it rings.
12Avanti 3015 and Avanti 3000 sets
OUTSIDE CALLS
Outside calls may be placed by accessing an outside line
(or group) or using the Least Cost Routing (LCR) feature.
When the instructions tell you to access an outside line,
you may:
•Dial an outside line or outside line group number;
•Press an outside line or outside line group button;
•Dial the LCR access code (usually
To place an outside call
1. Obtain an outside line.
2. Dial the desired number.
See also
When the called party answers:
3. Lift the handset to talk.
Abbreviated dialing
[9]
, below.
).
To redial the last outside number you dialed
1. Obtain an outside line.
2. Press
To save a frequently dialed
outside number (SAVE/REPEAT)
After dialing the desired number, but before hanging up:
1. Press
2. Dial the SAVE/REPEAT access code (
Avanti 3015 and Avanti 3000 sets13
[REDIAL]
[FEATURE]
.
.
[7][7]
).
To dial the number saved
1. Access an outside line.
2. Press
3. Dial the SAVE/REPEAT access code (
[FEATURE]
.
[7][7]
).
AUTOMATIC REDIAL
If you dial an outside number and hear busy tone you can
have the system redial the number several times, at predefined intervals.
When you hear busy tone:
•Press an
ARD
button.
When the called party answers:
•Lift the handset.
If the dialed number rings, or if the system makes the maximum number of dialing attempts, the Automatic redial is
deactivated.
To temporarily deactivate
or reactivate Automatic Redial
•Press the
ARD
button again.
NOTE
Several Automatic redials may be activated
simultaneously by using more than one
ARD
button.
WAITING FOR AN AVA ILABLE OUTSIDE LINE
(TRUNK QUEUE)
When you try to select an outside line and hear busy tone:
1. Press
2. Dial the CALLBACK/QUEUE access code (
14Avanti 3015 and Avanti 3000 sets
[FEATURE]
.
[2][2]
).
When an outside line becomes available, the system rings
your extension. Then:
3. Lift the handset.
4. Listen for outside di al to ne a nd di al th e d esi r ed n umb er.
To cancel trunk queue
1. Dial the CANCEL code
[#]
.
2. Press
3. Dial the CALLBACK/QUEUE access code (
[FEATURE]
.
[2][2]
).
4. Hang up.
CIRCUMVENTING EXTENSION RESTRICTIONS
(TRAVELING CLASS OF SERVICE)
You can dial an outside number from a toll-restricted telephone by temporarily assigning it your own extension's
Class Of Service (COS) or a system-wide (Global) COS,
accessible only to privileged users.
1. Press
[TC]
(if defined) or dial the TRAVEL COS (Class
Of Service) access code.
2. Dial your extension number - to apply your extension's
COS, or
Press
[*]
for a Global COS.
3. Dial your ECC authorization code or a Global COS
code.
[TC]
The
indicator (if defined) lights.
The Travel COS feature is a ctive for a predefined
period.
4. Access an outside line and place a call.
Avanti 3015 and Avanti 3000 sets15
OBTAINING SPECIAL SERVICES
VIA LINES DEFINED AS BEHIND AN EXCHANGE
(CENTREX OR PBX)
You may be able to access special services provided by a
CENTREX or PBX exchange.
To access services while connected
to the outside line
1. Press
[FEATURE]
.
2. Press
[FLASH]
.
16Avanti 3015 and Avanti 3000 sets
HOLD
There are two types of hold:
Exclusive hold:
•
your extension.
Inclusive hold:
•
sets with a b utton for that appearance.
You cannot tr ansf er a call that is on hold .
When you place a call on hold, you automatically receive
dial tone and can make a page call or dial to another extension. If you do not receive dial ton e, this m eans tha t no DN
is available.
To place a call on exclusive hold
•Press
The indicator flashes green on your set and red on
other sets with a button for that line.
[HOLD]
the call can be retrieved only from
the call can also be retrieved by other
once.
To place a call on inclusive hold
•Press
The indicator flashes green on all sets that have a button for that line.
Depending on the programming of your extension, the f irs t
press of hold may activate Inclusive hold, and the second
press, Exclusive hold. See yo ur System Administrator.
To pick up a call from hold
•Press the flashing button of the call on hold.
or
1. Press
2. Press
Avanti 3015 and Avanti 3000 sets17
[HOLD]
[PICK UP]
[HOLD]
twice.
.
.
TRANSFERRING CALLS
You can transfer a call to another extension:
1. Press
2. Dial the extension number.
3. Announce the call when the other party answers and
then hang-up.
To retrieve a transferred call
If you have not yet hu ng up and the ot he r pa rt y h as not ye t
answered the transferred call, you may retrieve the transferred call.
•Press the line button associated with the call.
[TRANSFER]
.
18Avanti 3015 and Avanti 3000 sets
CONFERENCE CALLS
A total of eight parties, any of which may be on outside
lines, can participate in a confere nce .
To establish a conference
1. Make the first call.
2. Press
3. Make the next call.
After the call is answered:
4. Press
5. Repeat steps 2 thro ugh 4 to add up to five mo re p arties
to the conference.
[CONFERENCE]
[CONFERENCE]
.
again.
Avanti 3015 and Avanti 3000 sets19
PICKUP
Y ou ca n answer a call at a nother extensi on, without lea ving
your desk.
To pick up a call on hold
or ringing at another extension
1. Press
2. Dial the number of the e x tension at which the call is
ringing or on hold.
To pick up a call ringing in your pickup group
•Press a MEMORY button programmed with GROUP
PICK UP.
or
1. Press
[PICK UP]
[PICK UP]
.
.
2. Press
See
program MEMORY buttons.
20Avanti 3015 and Avanti 3000 sets
[*]
.
ABBREVIA TED DIALING
for instructions on how to
MESSAGES
If after dialing an extension, th ere is n o an swer o r yo u he ar
busy tone, you can send a basic message or a message
from a predefined list, which appears on the display of the
extension you called.
When you send a ba sic message, display teleph ones show
CALL
“
CALL STEVE
“
SENDING MESSAGES
To send a basic message
After dialing an extension:
1. Press
2. Hang up
RECEIVING MESSAGES
When messages have been left at your extens ion, your
[MSG]
when you lift the handset or press
a display, it informs you of messages waiting for you.
” followed by your extension name or number (e.g.
”).
[MSG]
The message is sent.
indicator lights and you hear a broken dial tone
.
[SPKR]
. If your set has
To call the message sender
1. Press
2. Press
DELETING ALL MESSAGES
To delete all messages left at your telephone
1. Press
2. Press
3. Hang up.
Avanti 3015 and Avanti 3000 sets21
[SPKR]
[MSG]
[#]
.
[MSG]
.
.
.
DO NOT DISTURB (DND)
g
If you do not want calls to ring at your teleph one, temporarily, you can activate the DND feature.
NOTE
If your telephone set is not programmed with DN
buttons, the DND indication is slightly different.
[DND]
If the
that your set is programmed for Call forward.
You can deacti vate Ca ll forwar d by pressing the
flashing
To place your telephone in do not disturb mode
•Press
The DND indicator lights steady red, and no cal ls ring at
your telephone. In ternal calle rs hea r bu sy tone and se e
your DND message, if programmed. If your set is pro-
calls are forwarded.
[DND]
rammed for DND call forwarding or for Call Forward,
button flashes red, this indicates
[DND]
button.
.
To cancel DND mode
•Press
The DND indicator goes off and calls ring at your set.
22Avanti 3015 and Avanti 3000 sets
[DND]
.
DND MESSAGES
You can select a predefined message that appears on the
display of telephones that call your extension, while it is in
DND mode. You can also ask the System Administrator to
program additional messages.
To program a DND message
1. Press
[FEATURE]
.
2. Press
3. Press
[PROGRAM]
[DND]
.
.
4. Enter a message number (two digits; e.g. 08. See the
DND messages table at the en d o f t his guide for a complete list of available messages).
5. Hang up.
To cancel your DND message
1. Press
2. Press
3. Press
[#].
[PROGRAM]
[DND]
.
.
4. Hang up.
Avanti 3015 and Avanti 3000 sets23
FORWAR DING CALLS
g
y
y
You may program your telephone set to forward your calls
to another extension.
To program call forwarding
1. If your set does not have DN buttons,
I
f you want to program forwarding for a specific DN, first
press the desired DN button.
If you want the calls on all the DNs at your set forwarded to the same destination, you may do this in one
step (provided you have authorization to do so and
none of the DNs are restricted for Call forwarding). Proceed as described below, but press
the destination (step 5).
If more than one set with a button for the same DN is
authorized to forward calls for that DN, the last pro-
ramming performed overrides the previous.
2. Press
[FEATURE]
.
skip to step 2.
[*]
after entering
3. Dial the code that designates in which situation you
want your calls forwarded:
In order to programDial
Call forward alwa
Call forward bus
Call forward no answer
s
[F][L] or [3][5]
[F][B] or [3][2]
[F][N] or [3][6]
4. Dial the code designating the calls you want forwarded:
In order to programDial
All calls
External calls
Internal calls
24Avanti 3015 and Avanti 3000 sets
[A] or [2]
[E] or [3]
[I] or [4]
5. Enter the new destination to which you want your calls
forwarded.
NOTE
Instead of dialing the extension number, you may
press a MEMORY button programmed with an
extension number (for internal cal ls only) - or pre ss
a SPEED DIAL button (or press
[SPEED DIAL]
and dial a SPEED DIAL memory bin number) for
internal or external calls, as determined by the
contents of the memory. Calls are forwarded to the
contents of the MEMORY button or SPEED DIAL
bin. If you change the contents of the SPEED DIAL
bin, calls are f orwarded to the new destination.
This does not apply to the MEMORY button.
6. Hang up.
To cancel call forwarding
1. Press the DN button (if applicable) and then press
[CANCEL]
or
[#]
.
2. Press
[FEA TURE]
.
3. Dial the code that designates what type of Call forwarding you want to cancel:
[3][5], [3][2]
, or
[3][6]
.
4. Dial the code that designates which of your calls are
currently forwarded and for which you want to cancel
the call forwarding programming:
[2], [3]
, or
[4]
.
If you want to cancel call forwarding for all DNs, press
[*].
5. Hang up.
Avanti 3015 and Avanti 3000 sets25
CANCELING CALL FORWARD TO ME
If another set has programmed your telephone set as its
forwarding destination and you do not wis h to be distur bed
by those calls, you can cancel your status as a call forwarding destination.
To cancel Call Forward to me
1. Press the CANCE L code
2. Press
[FEATURE].
[#].
3. Dial the CALL FORWARD access code
4. Dial
[8]
.
[3][5].
5. Dial the extension number whose calls you no longer
want forwar ded to your set
or
Press
[*]
if you wish to cancel all Call Forward to me,
from all sets.
26Avanti 3015 and Avanti 3000 sets
ABBREVIATED DIALING
This section describes several ways of abbreviating dialing. Save/Repea t and Redial are described in Outside
Calls, above.
SPEED DIAL
Speed dial shortens the p r ocedure of di aling outside numbers by using speed dial buttons and sp eed di al mem or ies
(called “bins”).
To speed dial an outside number
•Press
(three digits),
or
Press the appropriate SPEED DIAL button.
[SPEED DIAL]
and dial the speed dial bin code
To program a speed dial memory code or button
1. Press
2. Press
3. Do one of th e following:
Dial a speed dial bin code (three digits; e.g. 003),or
Press the SPEED DIAL button to be programmed.
4. Dial an outside line access code follo wed by the number you want to store.
5. Hang up
Avanti 3015 and Avanti 3000 sets27
[FEATURE].
[SPEED DIAL/PROGRAM].
.
NOTE
Pauses may be entered in a speed dial
sequence by pressing
[REDIAL/PAUSE]
.
MEMORY BUTTONS
Memory buttons are used for one-press dialing of extensions and feature access codes.
To dial with a MEMORY button
•Press the programmed button.
To program a MEMORY button
1. Press
2. Press
[FEATURE].
[PROGRAM]
.
3. Press the MEMORY button to be programmed.
4. Dial the desired extension number (up to four digits)
or
Press
[FEATURE]
and then dial the desired feature
code.
See the Feature codes table at the end of this guide.
5. Hang up.
28Avanti 3015 and Avanti 3000 sets
ALARM
g
Your telephone can sound an alarm ring at a pre-pro-
rammed time.
To program an alarm time
1. Press
2. Dial the TIME ALARM access code (
3. Dial the four-digit alarm time (HH:MM) using the 24
hour format (e.g. 1530 for 3:30 pm).
4. Hang up.
To cancel the alarm setting
Before the alarm rings:
1. Press
2. Press
[FEATURE]
[#]
.
[FEATURE]
.
[8][2]
).
.
3. Dial the TIME ALARM access code (
4. Hang up.
To stop the alarm ring
•Press
Avanti 3015 and Avanti 3000 sets29
[SPKR]
twice or lift and replace the handset.
[8][2]
).
TELEPHONE LOCK
You can prevent people from making outside calls from
your telephone.
To lock your telephone
1. Dial the LOCK access code.
2. Dial your Executive Credit Code (see your System
Administrator).
3. Hang up.
The telephone lock dialing restrictions are in ef fect. Th e
[LOCK]
To unlock your telephone
•Repeat the above procedure.
button, if defined, lights.
30Avanti 3015 and Avanti 3000 sets
DOOR UNIT
Your system may have a door unit equipped with an intercom and electric door latch. When a visitor presses the
doorbell, up to four system extensions ring.
When the door bell rings
If your telephone is ringing:
•Press
If another extension is ringing:
•Dial the PAGE zone access code associated with the
door unit,
or
Press the flashing
You can now speak with the person at the door.
Opening the electric door latch
While connected to the door unit:
•Press
[SPKR]
[*]
.
or lift the handset.
[DOOR]
button, if defined.
The door latch opens.
Avanti 3015 and Avanti 3000 sets31
NOTE PAD
You can save a number of up to 16 digits during a call.
1. Press
2. Press
3. Dial an availabl e spe ed d i al m em o ry cod e ( thr ee d igits)
or press an ava ilable SPEED DIAL button.
4. Enter up to 16 digits.
5. Press
To dial the number saved, do a regular Speed Dial using
the Speed Dial memory code or button you used to save
the number (see Abbreviated dialing).
[FEATURE].
[PROGRAM]
[PROGRAM]
twice.
.
32Avanti 3015 and Avanti 3000 sets
ADVANCED FEATURES
g
g
g
This section lists some advanced features which you can
activate from your telephone. Details concerning the operation of these features can be found in the DIGITAL Systems Operating Instructions manual.
•Account code (voluntary, reminder, forced);
•Answerin
•Back
•Camp on;
•Conference loop;
•Confirmed transfer;
•Dial attendant;
•DISA;
•Executive Credit Code (ECC) programming;
•Executive intercom;
•External Call Forward;
•Floating buttons;
•Hot line;
•Intrusion;
•Meet me conference;
•Pick up;
•Last hold;
•Pa
•System speed dial;
•Trunk patch - Retrieve trunk patch.
e transfer;
a second incoming call;
round music;
Avanti 3015 and Avanti 3000 sets33
FEATURE CODES
Features can be activated by pr essing the
ton and then dialing a feature access code.
The default feature codes (see next page) reflect the feature initials, using the letters on the dialpad buttons.
For example:
To access Barge In
•Press
responding to the letters BI (Barge In).
That is,
The feature codes in your system may have been
changed. If so, enter the updated feature access codes in
the “Access method” column of the Feature codes table.
[FEATURE]
FEATURE
followed by the dialpad buttons cor-
2
ABC
[FEA TURE]
4
GHI
but-
34Avanti 3015 and Avanti 3000 sets
Feature codes
(1)
(2)
(3)
y ty
Feature name Abbreviation Access method
ACCOUNT CODEAT
ACD LOGIN
ACD LOGOUT
(1)
(1)
-
ALL/GROUPATTENDANTBACKGROUND MUSIC 1BM
BACKGROUND MUSIC 2-4
01BE BACK SOON
02BE BACK AT * * : * *
03BE BACK ON * * - * *
04OUT UNTIL * * : * *
05OUT FOR THE DAY
06OUT OF OFFICE
07OUT OF TOWN
08OUT ON A CALL
09OUT FOR LUNCH
10ON VACATION
11ON A TRIP
12ON BREAK
13AWAY FROM DESK
14GONE HOME
15BUSY UNTIL * * : * *
16CALL * * * * *
17CALL ME AT * * * * *
18CALL LATER
19CALL TOMORROW
20DO NOT DISTURB
21IN A MEETING
22IN CONFERENCE
23WITH A CLIENT
24WITH A GUEST
25WITH A PATIENT
26UNAVAILABLE
27LEAVE MS G AT * * *
28TAKE MSG AT * * * *
29
30
(
When editing messages, enter digits in place of the asterisks.
1
(1)
(1)
(1)
(1)
(1)
(1)
(1)
(1)
Avanti 3015 and Avanti 3000 sets37
System messages
(1)
(2)
Message numberDefault messageUpdated message
01CALL_ (Basic message)
02CALL * * * * *
03CALL HOME
04CALL ME
05GONE OUT
06READ MAIL
07VOICE MAIL
08CALL BOSS
09TAKE MSGS
10GONE HOME
11JOB DONE
12IN TROUBLE
13CLIENT
14BRING WORK
15ANY NEWS?
16REPORT DUE
17COME HERE
18MEET. NOW
19MEMO READY
20TYPE LETTR
21WELL DONE
(2)
22
23
24
25
25
27
28
29
30
When edit ing messages, enter digits in place of the asterisks.
Messages 22 to 30 are to be defined by the customer.
(1)
38Avanti 3015 and Avanti 3000 sets
Your speed dial codes
NameNumberCode
Avanti 3015 and Avanti 3000 sets39
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