Telos Call Controller User Manual
Call Controller
Control Surface for Telos 3rd Generation
Telephone Systems
Manual Version 1.0 for software version 1.0 and later
7 July, 2004
USER’S GUIDE
Customer Service
We support you...
By phone/Fax in the USA.
Customer service is available from 9:30 AM to 6:00 PM USA Eastern Time, Monday through Friday at +1
216.241.7225.
Fax: +1 216.241.4103.
By phone/Fax in Europe.
Service is available from Telos Europe in Germany at +49 81 61 42 467.
Fax: +49 81 61 42 402.
By E- Mail.
The address is: support@telos- systems.com.
Via World Wide Web.
http://www.telos- systems.com/
Telos Systems Telos Europe
2101 Superior Avenue Johannisstra βe 6
Cleveland, OH 44114 85354 Freising
USA Germany
+1 (216) 241-7225 +49 81 61 42 467
Fax: +1 (216) 241-4103 Fa x : + 4 9 8 1 6 1 42 4 02
Trademarks
Telos Systems, the Telos logo, Status Symbols, Desktop Director, and Call Controller are trademarks of TLS
Corporation. All other trademarks are the property of their respective holders.
Copyright
Copyright © 2004 by TLS Corporation. Published by Telos Systems, who reserves the right to make
improvements or changes in the products described in this manual, which may affect the product
specifications, or to revise the manual without notice. All rights reserved.
Warranty
This product is covered by a limited warranty, the full text of which is included in your Telos Telephone
Interface Manual.
Service
You must contact Telos before returning any equipment for factory service. Telos Systems will issue a Return
Authorization number, which must be written on the exterior of your shipping container. Please do not
include cables or accessories unless specifically requested by the Technical Support Engineer at Telos. Be sure
to adequately insure your shipment for its replacement value. Packages without proper authorization may be
refused. US customers please contact Telos technical support at +1 (216) 241- 7225. All other customers should
contact your local representative to arrange for service.
We strongly recommend being at the unit when you call, so our Support Engineers can verify information
about your unit and the conditions under which the problem occurs. If the unit must return to Telos, we will
need your serial number, located on the bottom of the unit.
Notices and Cautions
This equipment uses, and can radiate RF energy. For important safety and compliance
information see the notes and cautions sections of your Telos telephone system manual.
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