Telenav T-Mobile Supported Devices User Manual v4.4

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TeleNav v4.4

GPS Navigation Suite for Research in Motion® BlackBerry 8100™ Pearl™ Handhelds operating on GPRS and EDGE networks

User’s Guide

related marks, images and symbols are the exclusive properties and trademarks or registered trademarks of Research In Motion Limited.

property of their respective owners.

All rights reserved. No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written consent from TeleNav, Inc. TeleNav, Inc. here by grants the right to download one copy of this manual onto a hard d rive for personal use. T his manual is copyri ghted a nd contains proprietary information that is subject to ch ange without noti ce. For more info rmation visit

All other trademarks or registered trademarks are acknowledged as the exclusive

www.telenav.com.

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Table of Contents

1. Welcome................................................................................................................................5

2. Safety and Legal Notices......................................................................................................5

3. The Pearl Controls ................................................................................................................6

4. Getting Started with TeleNav................................................................................................7

TeleNav Account......................................................................................................................7

Software Installation.................................................................................................................7

Network Access........................................................................................................................7

Pairing your Bluetooth GPS Receiver.....................................................................................7

5. Launching TeleNav ...............................................................................................................8

Terms of Use.....................................................................................................................9

Registration........................................................................................................................9

6. Addresses............................................................................................................................11

Recent Addresses..................................................................................................................11

Favorites.................................................................................................................................11

Keying in an Address.............................................................................................................12

Voice Address Input...............................................................................................................12

Using an Airport as an address.............................................................................................13

Using Biz Finder to find a business address.........................................................................14

Address Book.........................................................................................................................14

7. Using TeleNav.....................................................................................................................15

The TeleNav Menu.................................................................................................................15

Navigation and Directions......................................................................................................15

GPS Origin Refinement.................................................................................................. 16

Guidance Instructions.....................................................................................................16

Audible Messages...........................................................................................................18

Audio Replay...................................................................................................................18

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Miss a turn?.....................................................................................................................18

Preview and Driving Directions Modes..........................................................................18

Web address entry.................................................................................................................19

Address validation..................................................................................................................19

Biz Finder................................................................................................................................19

Business Name Only......................................................................................................20

Category Search.............................................................................................................20

Name and Category Combined .....................................................................................20

Picking a Business..........................................................................................................21

GPS Tools ..............................................................................................................................22

Compass .........................................................................................................................22

Mark a Favorite ...............................................................................................................22

Relative Location............................................................................................................. 23

Deleting Favorites and Recent Stops ............................................................................23

Maps.......................................................................................................................................24

Preferences............................................................................................................................25

Voice Input Numbers......................................................................................................26

GPS Source ....................................................................................................................26

Connection Type.............................................................................................................26

Help/About..............................................................................................................................26

Activity Messages...................................................................................................................26

Taking an Incoming Call ........................................................................................................27

Switching Between Applications............................................................................................27

Calendar and e-Mail Events..................................................................................................27

8. Removing TeleNav from your BlackBerry..........................................................................27

9. Error Conditions...................................................................................................................28

Unable to reach TeleNav server............................................................................................28

Account Not Found ................................................................................................................28

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Account Cancelled or Expired...............................................................................................28

Invalid Login............................................................................................................................28

Please input password...........................................................................................................29

Please input phone number...................................................................................................29

Password needs 4 digits........................................................................................................29

Phone number needs 10 digits..............................................................................................29

Account in use........................................................................................................................29

Trial Expired............................................................................................................................29

Radio Off.................................................................................................................................29

Radio Signal Weak.................................................................................................................29

Low battery.............................................................................................................................30

No GPS Data..........................................................................................................................30

GPS Signal Weak ..................................................................................................................30

TeleNav Not Available ...........................................................................................................30

TeleNav Encountered An Error.............................................................................................30

Unable to generate a route....................................................................................................30

Favorites list is full ..................................................................................................................30

Waypoints list is full................................................................................................................30

10. Exiting TeleNav ...................................................................................................................31

11. The TeleNav Web Site........................................................................................................31

Account Management............................................................................................................31

Preplanning.............................................................................................................................31

Customer Service...................................................................................................................31

12. FAQ’s...................................................................................................................................31

13. Customer Support...............................................................................................................33

Technical Support ..................................................................................................................33

14. TeleNav Services Warranty................................................................................................33

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1. Welcome

TeleNav™ 4 utilizes the integration of GPS position determination technology, the Java™ programming environment, and access to your wireless ca rrier’s data net work. The Resea rch in Motion Bla ckBerry 8100™ provides both the Java environment and ac cess to the wireless net work. GPS location informati on is provided by a Bluetooth GPS receiver accessory. The TeleNav appli cation provides:

• GPS navigation that punctually guides you turn-by-turn to any desti nation addre ss in the Contin ental US. If you miss a turn or get off-track, TeleNav will calculate a new route for you. You ca n enter one or more destinatio n addresses by calling an automatic voice reco gnition syst em, entering them on the TeleNav website , keying them directly into the handheld or by pulling them directly from the BlackBerry Address Book. Optionally, you can input a remote origin and receive Driving Dire ctions from that ori gin address to th e selected destinatio n address.

• A Business Finder feature that allows you to find businesse s or points of interest near your current location, around a waypoint, around an entered address, or arou nd an airport. You can call the bu siness first to check availability of an item, or get a reservation, and then navigate t o it; or you can save t he address for use later i n the day.

• Maps of the area around your current location; a marked way point; or an ad dress you enter manu ally, or have previously entered. You can pan (adjust left/right or up/down) the map, and zoom in or out. You can also mark a point under the cursor as a waypoint.

• A viewer that displays your current location relative to a selected waypoint and to navigate relative to that selected waypoint.

• The ability to mark the current location as a waypoint tha t can be labeled.

• A compass-like indicator presenting your direction of travel, location, and speed.

• The ability to personalize the application by sel ecting the u se of US customa ry or metric distan ce units, volume

and backlight level, timing of displayed graphics, etc.

TeleNav’s servers support these enhanced services vi a the carri er’s data network.

2. Safety and Legal Notices

TeleNav will not accept any responsibility whatsoever for accidents resulting from fail ure to observe common sense precautions. Your personal judgment, traffic regulati ons, and comm on sense m ust always take precedence over any driving direction produced by TeleNav.

WARNING: Keep your eyes on the road.

It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times, ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays, audible cues, or manually interacting with the controls. When you ne ed to enter dat a on your handhel d using the keypad or study the di splay, please do so while the vehicl e is parked, not while in motion. Shoul d your ability to drive responsibly be decreased, please turn off the device.

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WARNING: Install the equipment safely .

If you are using a handheld mounting kit, make sure that it does not obscure your vision. You may wish to charge the handheld while using TeleNav. If so, make su re the chargin g cable doe s not interfere wit h any of the vehicl e controls.

WARNING: Drive safely and use common sens e.

The vehicle operator’s personal judgment, traffic regulation s, and common se nse must alway s take precedence over the instructions provided by TeleNav.

It is your responsibility as the vehicle operator to drive safely, observe all traffic rule s and above all use your own personal judgment while driving. If you feel that a ro ute suggested by the navig ation softwa re instructs you to perform an unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you consider unsafe, do not follow the instructions.

3. The Pearl Controls

Headset jack USB port

MENU Key

LT Key

Space key

Speaker on/off

udio volume

ESCape key

Trackballl

DELete key

Enter key

TIP: The 8100™ Pearl™ uses an advanced feature call ed Sure-Type™. If you want to suppress the Sure-Type

word suggestion feature, hold the ALT key do wn a few second s until ABC app ears in the upp er right. To advance through TeleNav, press the track ball butto n, or use the E nter key. Use the Enter key on forms to

advance row by row. The MENU key is offered referred to simply as “MENU” in this guide.

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4. Getting Started with T eleNav

The TeleNav application that resides withi n your BlackBerry require s a TeleNav subscription and means of accessing the public Internet.

TeleNav Account

You can create a TeleNav account by visiting www.telenav.com, or by calling 888-353-6284.

Software Installation

TeleNav can be downloaded directly onto your BlackBerry using it s Internet Browser. NOTE: This approach may take 5-30 minutes dependi ng on whether y ou are in GPRS or E DGE coverage.

1. Launch the BlackBerry browser, and press the MENU key. Select “Go to…”.

2. Input the OTA download link: //ota.telenav.com/ota/tn Press Enter, and select OK.

After the download process has completed successfully, locate the TeleNav application icon in the Pearl applications menu.

Network Access

TeleNav uses the public Internet to access its servers for mapping, routing, and search services from your handheld device. If you are not using your BlackBerry for e-mail services you will still need to add an individual BlackBerry e-mail plan to have access to data services. There are three different network settings for you to sel ect from. Wait 90 seconds after turning your BlackBerry on to allow these services options to register. These access methods are automatically determined by TeleNav when it launches, but you can change the setti ngs from within TeleNav Preferences.

Pairing your Bluetooth GPS Receiver

1. Turn on the Bluetooth GPS receiver, and make sure it is within 20 feet of the BlackBerry.

2. Highlight the Options icon, it looks like a wrench, and then press Enter.

3. If Bluetooth is disabled, press the MENU key and select “Enable Bluetooth”.

4. Then press the MENU key again, choose Add Device, and wait for the BlackBerry t o find the GPS receiv er.

5. After it finds the GPS receiver, highlight the GPS receiver, and press the Enter key to proceed with pairing. When prompted, enter the GPS Bluetooth pass code. For a TeleNav GPS receiver, this code is “0000”.

6. Save your input, and then press the ESCape key until you return to the BlackBerry main menu.

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5. Launching TeleNa v

If the application menu is hidden, press the MENU button to exp ose it. Highlight the TeleNav “turn ahead” icon on the Blac kBerry home screen, and press the trackball button or the Enter key.

If you are using a list theme, scroll down to Applications, a nd enter the applications menu. Then scroll down to “Tele Nav 4” and pre ss Enter.

After starting TeleNav, the banner screen will appear for a few seconds.

You must grant TeleNav access to the network so it can authenticate you r account, fetch maps, get navigation routes, and sea rch for businesses.

When you see the challenge to the right, or the one b elow, use the trackball to highlight the checkbox allowing TeleNav to have access to all connections. Then scroll down to “Allow this Co nnection”, and press the trackball to continue. If you click on “Deny this connection”, TeleNav subscription functions will not function. You will have to reset the BlackBerry’s firewall to allow you the opportunity to corre ct choosing “Deny this Connection”.

TeleNav’s icon

NOTE: Your BlackBerry Enterprise Server™ administrator can set network

access policies to challenge TeleNav’s attemptin g to establish a net work connection, or deny it altogether.

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You will then be asked to set your language preference settings. Your choice will directly effect the language displayed through-out the application and the audible directions.

TIP: The language settings can be modified in the T eleNav Preferen ces menu.

Next, in order to continue the TeleNav registration process, you must agree to the Terms Of Use.

Click the trackball and select Accept + Log In to continue.

NOTE: If you do not want to accept the TeleNav Terms Of Use, press the

trackball and select “Exit TeleNav”.

Registration

The next screen will collect your TeleNav account number and Password (also referred to in this documentation as PIN number). Use the trackball to move the cursor between the fields.

Your account number MUST be the same as your complete 10-digit wireless number. Your PIN numbe r can be a com bination of any fou r digits.

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When you have finished entering the required fiel ds, press the tra ckball and proceed by selecting Submit.

During your first use of TeleNav, the hand set will downlo ad the audible and graphical content needed to build the displays and produce audible messages. The alert screen similar to that shown on the right advises you that this is taking place. The time it takes to complete the download depends on whether you are in GPRS or EDGE coverage.

NOTE: Do not interact with the BlackBerry while this download is

underway. Wait for it to finish. When the download is completed, you will see the TeleNav Home Menu.

NOTE:

that it cannot carrier data service plan is not yet active.

From time to time, TeleNav may update audible or grap hical content, and will advise you accordingly. When the download is completed, TeleNav will display the activity screen to the right while TeleNav pl aces the information into its archive.

If after you press the trackball, the TeleNav application indi cates

reach the TeleNav servers, the most likely reason i s that your

NOTE: If your TeleNav account is not active, you will be notified at this point, and will be direct ed to go to

www.telenav.eu account is returned to current status. You may al so see an impo rtant message from Tele Nav regarding up grades, scheduled downtime, pending account expiration, et c.

When the handheld reaches the TeleNav serve rs with a valid an d active phone num ber and PIN, the handheld wil l be registered to use TeleNav, and will not present any of the a bove screens exce pt the splash screen in the futu re. Visiting www.telenav.com, and changing the PIN will require you to repeat the above regi stration process.

to extend your service agreement. You will not be able to progress beyond this point until your

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6. Addresses

This section discusses the variety of ways you can select a previo usly entered address, e nter a new one, or use a Business or Airport Address. This inform ation is pre sented here since the tech niques for settin g addresses are used throughout TeleNav Address Selector:

TeleNav presents a list of options for you to choose from wh en a) setting a destination address, b) setting an origin address, c) d efining the cente r of a displayed map, or d) anchoring a Business Finder sea rch. These options include: a) using a Recent Address, b) a Favorite Address, c) enteri ng an address from the keypad, d) calling in the add ress using t he auto voice entry system, e) using an airport’s address, f) using the address of a businesse and g) retrieving an address from the BlackBerry Address book.

Recent Addresses

Recent Addresses are addresses used recently fo r navigation, directi ons, business finder searches, or mapping. When the 26 it em capacity of the list is exceeded, the newest address pushe s the oldest off the li st. When an address in the list is used within TeleNav, it is promoted to the head of the list.

Use “Refresh Recent Stops List” to pull in any addresses you entered using the www.telenav.com

Preplanning feature.

Favorites

The Favorites list is similar to the Recent Stops list. Favorite addresses are expressly marked to be saved, and should be l abeled. When the 2 6 element capacity of the Favorites list is ex ceeded, the least recently used address in the list is replaced by the address being adde d, and the preceding order of the list is preserved.

Prune the list periodically to avoid an address you want to kee p from being replaced. Many TeleNav users enter their home a nd work addre sses in the Address Input Form shown above with a label, a nd then check t he Save to Favorites option so they can easily reuse the add resses later.

TIP: Favorites is where you can label and keep your Home, Wo rk, Health Clu b, and other addre sses.

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Keying in an Address

The form allows you to specify a street address as, “123 Jo hnson St”, or an intersection as “Johnson at Main”. Note the use of AT or AND when entering crossing streets. There is provisio n for an optional Nam e (a label), such as “mikes office”. The label field ignores certain punctu ation symbols.

TIP: Entering a City and State code or ZIP code is mandatory. With the

street address omitted, the use of city or ZIP will specify a point in the center of the selected locale.

Use the Enter key to advance down the rows of the form. When you press Enter and the entry caret is in the Label field at the bottom, the content will be submitted to the TeleNav servers for validation. T he same is true when you select Submit from the MENU.

TIP: Coaching for the use of each row is availa ble using the ME NU Help selection.

TIP: You can advance through this form after enteri ng data using the Enter key. Power users oft en use the Ent er

key to progress through the application, an d the trackball to ma ke selection s. Other power user s navigate principally using the trackball.

Voice Address Input

The auto voice entry system in TeleNav ca n be utilized two different ways, 1) before st arting TeleNav, call t he Voice Address Input System at 408-523-1429 or 877-886-9762, and dictate your a ddress as prompted o r 2) select the Call in Address option on the Destination address ent ry screen as shown belo w. After you have entered the address, end the call and launch TeleNav or p ress ESCape to return to the TeleNav menu. Then Ref resh your recent address list to find the address.

Below is a sample of what you will hear and say:

TeleNav prompt> Welcome to TeleNav ! Say the city a nd state y ou want like Sa n Francisc o, California.

Your response> Arlington, Texas

TeleNav prompt> I heard Arlington, Texas. To change this say GO BACK. Say the street you want like WILSON AVENUE, or say Highway and the route number like Highway 405.

Your response> Oak Street

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TeleNav prompt> I heard Oak Street. To change this say GO BACK. Say the street number or say INTERSECTION to name a cross street.

Your response> 1620

TeleNav prompt> I heard 1620. To change this say GO BACK. <pause> TeleNav prompt> Address entered. Please launch Tele Nav on your phone <call is terminated>

The Voice Address Input System may ask you for acco unt number and PIN if caller ID is not wo rking. Simply dictate the numbers as prompted, or key in your mobile phone number followed by p ressing “#”, and your T eleNav PIN followed by pressing “#. If this happens, consider using Preferences, Voice Number to change to the other dialed number.

The recognition system may reply back wit h an incorrectl y recognized input. When this ha ppens, simply say, “Go Back”, and repeat the data entry. The voi ce system ma y advise you that a street number i s out of range and provide the proper range of numbers for you to use. Provide a number that is within the range or nearest the en d of the range that you are sure is valid. If you say Intersecti on and then p rovide a crossi ng street name, the voic e system may advise you that the streets you provided do not actually cross and allow you to change either street name, or both street names. Select the name you want to chang e by saying it, and then provide t he correct name.

You can also say my Home or my Work to program the se addresses for u se on the handset. If yo u want to change one of these addresses, say my Home or my Work, wait for th e current address to be repeated back to you, and then say Update. You can also say Airport, and then give the n ame of the airport, it s location city o r its market city name.

Using an Airport as an address

Click on Airport in the Address Selector. There are two input fields, one for the airport code, such as SFO for San Francisco International Airport; and one for the airport name, location city or market city prefix.

If you enter “NEW” in the airport/city name field, the server will produce a list of airports in NEW York City; NEWark, NJ; NEW Orleans; etc.

You simply highlight the one you want, and press the trackball t o submit it.

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Using Biz Finder to find a business address

See the section regarding the Biz Finder featu re for more det ailed information. To use Biz Finder to set an address: a) specify the search point or area first, b) decide whether you want to search by Busine ss Name or Gas By Price, c) navigate through the categories if you selected Busine ss search until you have reached the list of matching busines ses, d) sele ct a specific business, and e) use MENU to display a list of options.

You can select to save the address, or use it in the curre nt application context. For example, if you are trying to get a Map, you can use Finder to get a business address, and then get a Map around that addre ss.

Address Book

When you select Address B ook, Tele Nav examines the BlackBerry Address Book for contacts that have addresses. TeleNav then prompts you to enter the first few letters of either the first or last name of the contact you want to find.

TIP: If you find an address in your Address Book, you can start Tele Nav from

within the Address Book by pressing the MENU key, a nd selectin g the appropriate TeleNav function from within the Menu.

After completing the search for the contact that matches the given criteria all of the matching results will be displayed. On the left sid e of the name is a “+” symbol that you can click with the trackball to expose either the h ome or work address, or both.

Select the specific address you want, and press the tra ckball button, or p ress Enter.

The address content is passed to the Address Input Form so that yo u can edit it when TeleNav cannot validate it as it was found in the Address Book. Edits are not passed back to the Address Book.

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7. Using TeleNa v

The TeleNav Menu

The TeleNav Menu selections are a) GPS Navigation, b ) Biz Finder, c) Maps, d) GPS Tools, e) Preferences, and f) Support.

You Exit TeleNav from this menu by pressing the ESCape button. You can return to TeleNav Home using MENUs from elsewhere within TeleNav.

Navigation and Directions

Upon entering Navigation, the destination Address Selector form described above a ppears first. You select, fin d, or enter an address, and are taken to the destination address confirmation screen.

On the confirmation screen, mark “Save To Favorites” using t he SPACE key and the address will be saved in the Favorites list after it is validated.

You can change the route type (fastest, shortest, et c.) using ME NU to make an alternate choice to the Preference value you set.

When you are ready to get the route, highlight “Get route”, and p ress the trackball or Enter for a menu of options.

The first option is “Start from here”, and the se cond option i s “Set a differe nt origin”.

Selecting the first option invokes the Navigation function using y our current location determined by getting a GPS fix as the origin. There will be brief activity to get an up-to-the-minute GPS location fix, foll owed by a network transaction while the handheld sends the fix and destination ad dress to the TeleNav servers that respond with the routi ng data.

Selecting the second option takes you to the origin A ddress Selector so you can pick, find, or enter the origin address. (These screens are shown above). You will then be taken to the origin addres s confirmation screen shown on the right.

On the confirmation screen, use the SPACE key to mark “Save To Favorites” so the Origin address will be saved in the Favorites list after it is validated. You can also change the routing style by pressing the SPACE key. Then, highlight “Get directions”, and press E nter or the trackball to get the directions.

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GPS Origin Refinement

If are using GPS Navigation and you are in a parking lot or similar area where you r location does not exactly m ap to a specific street, you may see a pop-up that shows TeleNav’s be st estimate of which street you are on, and allows you to change it. If you elect to change the starting street, a list of neighboring streets will be presented, and you can make an alternate selection from the list. If you do nothing, the first pop-up will disappear after a few seconds.

NOTE: If you are not sure of the street you’re on, simply start driving. TeleNav wi ll revise its estimate of your

location, and provide you with a new route if needed.

Guidance Instructions

Within a few seconds, TeleNav will contact the TeleNav server, obtain an optimal rout e to your destination, and display the first instruction telling you how to start your trip from your current location.

NOTE: Unless you are moving, GPS will not provide TeleNav with your direction of travel. If this is the case, the

first few guidance instructions may be incorrect sin ce TeleNav may make an i ncorrect assumption. However, once you start moving, TeleNav will learn your direction of travel and provide a corrected set of guidance instructions.

GPS navigation and Non-GPS directions screens have sli ghtly different content a s explained belo w. The large main turn type icon indicates which way and how aggr essively you should turn when you reach the intersection.

Name of the street you will turn onto

Distance to the next turn

GPS signal strength

Distance remaining, and estimated time to go

Speed and direction of travel

Name of the street you are on

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With Intersection maps turned on in Preferences, you will see a map as you approach an int ersection on you r route. The map is oriented so that the segment you are on will be drawn upward from the bottom of the screen so that you do not have to deal with a confusing North-ori ented view. The main t urn icon is fitted o n the right as sho wn below.

When the next turn along the route almost imme diately follows the tu rn indicated by the main turn i con, a second turn icon appears where the speed and heading information i s shown below.

If you have the icon timing Preference set to “2 mins before next turn” and you will be traveling on the same roadway for a mile or more, the Upcoming and Current Street names will be the name of the street you are on, and the main or upper turn type icon will be a vertical arrow. As you approach the turn, the icon will change to indicate the type of turn you should make. As you move, the distan ce to turn and the remaini ng distance will decrease.

Eventually, you will see the destination arrival screen. This screen will show you how far it is to your destination and whether it is on the left or right side of the street or road.

When you arrive at your destination, use MENU to return to TeleNav ho me menu.

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Audible Messages

TeleNav delivers audible guidance messages as you drive. An informational message will be heard shortly after making a turn, provided that there is time to deliver it and the preparatory messa ge that follows. The preparato ry message will be heard no less than 30 seconds before reaching a turn, and t he action messag e will be heard no less than 10 seconds before reaching the turn. The preparatory m essage may not be heard if the dist ance to go only allows time for the action message. The lead-time for th ese messages is incre ased proportionally to yo ur driving speed to allow more time for changi ng lanes on freeway s than on surface streets. A Preference setting determines whether street names ar e included in t he messages, or n ot. Enabling street name s increases packe t data usage.

Audio Replay

If you wish to hear an updated informational messa ge for the current route segment, sim ply press the Space Key.

Miss a turn?

Whenever you miss a turn, turn the wrong way, tu rn too early or too l ate, or otherwis e get off the planned ro ute to your destination, TeleNav will automatically create a n ew route to your desired destin ation, audibly an nounce, “New Route”, and give you a new set of instructions. If you reali ze you have gotten off the route, ju st keeping go ing. TeleNav will detect your “departure” and calculate a ne w route to get you back on track.

Please note that it takes about 15 seconds for TeleNav t o update your ro ute. If during this process you also make adjustments, TeleNav will probably have to contact it s servers for a nother new route. Reroutin g uses packet d ata, so it is advisable for you to try to stay on the route. Since Tel eNav GPS Navigatio n requires the network, if yo u are off route and outside of your carrier’s coverage area, you must return to coverage for GPS Navigation to work again.

Preview and Driving Directions Modes

You can enter the Preview mode from GPS Navigation by pressi ng MENU and selecti ng Preview from the p op-up menu. If you specified “Set a different origin” to enter t he Driving Directions mode, the behavior i s similar.

Before the first of several directions pages, TeleNav present s a screen describing the use of the keys to move through the d irections pages, and the use of the SPACE key to play the associated audible message. Use the volume control to change the audio replay volum e level.

The QW and OP keys change the display page s.

The next screen will be the directions screen for the segment you are currently traversing. After you have looked ahead along the route, you can press the MENU key to display a menu that allows you to return to GPS Nav. If you are still on the route, the transition back to navigation should be instantaneous. Otherwise, TeleNav will have to update the route.

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After you have looked at the route, you can use MENU you to return to GPS Nav. Since you are p robably not on the route, TeleNav will have to obtain a GPS location fix to set the ori gin, and obtain a new route from that location to the established destination.

The GPS quality indicator is not relevant or shown when operating in this mode. Instead, a fraction is displayed showing the displayed page number as the numerator, and the total number of pages as the denominator. Use the O and P keys to scroll through the pages. Example (as show n): are on page 1 of 5pages, the fraction will be 1 / 5

If you

Web address entry

Go to the TeleNav website, and log in using your ac count number and PIN. Then select preplan my trip, maps or driving directions. Type in the address you want to go to and click on the submit link. The address will be

validated and appear in the list of addresses fu rther down the web page. To pull these addresses int o your handheld, use the “Refresh List” option on the Recent Stop s screen.

Address validation

Once you have entered the street address or selected the crossing street name, TeleNav will check to see if the address you entered can be found. This checking makes sure that: a) the ad dress (doo r) numbe r you entered i s within the range of assigned numbers for the named street and b) when crossing street names are provided, the streets do actually cross. If either condition is false, or the address is too new to be found in the mapping database, the server will s end a message to your handheld requesting you to correct the provided information. For example:

Biz Finder

Using Biz Finder requires a TeleNav subscription.

Select Biz Finder and use the Address Sele ctor screen, and perhaps the Address Input screen to help TeleNav determine where y ou want to search.

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Once you have picked a point or an area, you can search for bu sinesses or motor fuel prices.

A business search requires entering part of the bu siness nam e, selection of a category, or both.

Business Name Only

Enter a few letters of the business name in the first row of the form, scroll down to highlight the next line that reads, “Any”, and pres s the trackbal l to start the search.

In this context, “Any” means any business beginning wit h the name abo ve. If the name is left blank, you will be asked to enter part of the business

name prefix. In this example, “sta” was entered as part of the business name.

Category Search

Do not enter any part of the business name in the first row of the form. Scroll down to one of the nodes of the category tree. Pr ess the trackball to open the node exposing its branches. The indi cator on the left wi ll become a “-“ as is shown for “Dining” in this example. Any listed branch that is preceded by a “+” can be expanded as wel l to expose lower level d etail. Any listed category that is not preceded by a “+” is a le af category that has no lower level break out. The first leaf listed will be “Any” allo wing you to look for any business in the branch category above. Hig hlight a leaf category of your choosing, and press the trackball t o start the sear ch.

Name and Category Combined

You can perform a brand name search t hat is restricted t o category. Enter part of the business name in the first row of the form. Scroll down to one of the nodes of the category t ree. Press the trac kball button to ope n the node exposing its branches. Any listed branch t hat is preceded by a “+” can be expa nded as well to ex pose lower leve l detail. Any listed category that is not preceded by a “+” i s a leaf category that has no l ower level break out. The first leaf listed will be “Any” allowing you to look for any business in the b ranch category above. Highlight a leaf category of your choosing, and press the trackball butto n to start the search.

Example: Enter “sta” as the business name, scroll down to “Di ning”, and

press the trackball button to expose the lower level b ranches. Select “Coffee/Café”, and press the trackball button to sear ch for any Coffee/Café beginning with “sta”.

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Picking a Business

If the search succeeds, you will be presented with a list of businesses that are near the search point, or within the search area you specified. For searches conducted around a point, the mileage (as the crow flies) fro m the point to the business is included. The last entry i s the Next option – u se ESCape to return to pages you have already seen.

NOTE: If the search fails, a pop-up will be presented showing that nothing was found, and you have the option of accepting an expanded area search. If you do not act, the search will be expanded automatically. Searches do not expand beyond 24 km/15 miles from the initial ref erence point.

After you highlight and pick a specific business from the list of matches, you will see a Business Detail screen that shows: a) the name of the business, b) the street address, c) the phone number, d) the di stance from the se arch point, and e) optionally more information about the busi ness.

Press MENUl for the options that are: 1) drive to the address, 2) save the business address for later, 3) obtain a map around th e business lo cation, or

4) call it using your phone (requires a calling pl an).

If you Save It, the address is added to the Recent Stops list. If you Map It, you will be presented with a map of the area surrounding the business address. The Call it feature is only present if a phone numbe r is shown on the details page.

If you choose Call it, the phone number will appear on y our phone’s calling screen, and then the call will be placed. When the call en ds, you will be returned to the Business Detail screen. The calling option will not be available if you are already on another call.

There are also application navigation options in the ME NU. You can go back and change the category used i n the search, or change the anchor point (the address where the search is centered). You ca n also leave the Bi z Finder, and return to the TeleNav home menu.

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GPS Tools

If you select GPS Tools from the main menu, you will be taken to the TeleNav Tools submenu.

You can make a choice by highlighting the item, an d pressing the tra ckball button . Otherwise, press ESCape to return to the main menu.

Compass

If you choose Compass, you will see a display similar to a nautical compass. More correctly, it actually displays cou rse over groun d, the direction you are traveling if you are moving. The screen also provi des current latitude, longitude, and speed. Using the main m enu Preferen ces, you can select the format of the speed as miles per hour or kilometers per hour.

If no GPS data is available, “No GPS” appears inste ad of latitude and longitude.

Press ESCape to return to the TeleNav Tools submenu.

Mark a Favorite

This menu option allows you to mark and label you r current location fo r future reference. If you choose Mark a Favorite there will be brief activity to determine the GPS position, and then you will ne ed to enter a lab el or accept the default label that is based on the current date.

After the waypoint is saved, you will be returned to the TeleNav Tools menu.

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Relative Location

Selecting Relative Location allows you to see the spatial relationship of a selected remote point relative to your current location. The remove points are in lists of: a) Recent Stops (an addre ss used for navigatio n, for example), b) Favorite Addresses that you labeled and marked to be saved, or c) marked Waypoints. Select the category, and then select a specific point (see the Recent Stops list above as an example). The handheld will try to get a GPS fix, and then display a plot showing you r relative location to the selected point.

The “figure” is your location, and the flag is the selected p oint. The header text is a label derived from the selected point informati on. The view is North oriented, and the approximate distance to t he selected point is shown. The green diamond on the perimeter of the course ov er ground (comp ass) indicator is the relative bearing from where you are to t he selected item. If you are going straight toward the location, the green diamond will overlay the red diamond at the top of the indicator.

NOTE: The plot and distance will not be shown when there is no GPS

data.

TIP: When you park your car in an open lot, mark it s location as a favorite.

Later you can use Relative Location to assist you in finding where you parked.

Deleting Favorites and Recent Stops

The TeleNav Tools provide separate selections for deleting Favorite s and Recent Stops.

Pick the type of list from the TeleNav Tools menu, and then ch eck those items you want deleted using the SPACE key. Press MENU to expose a menu that allows you to delete the selected items, or navigate back Home.

When the list appears, move through the list with the trackball, and p ress SPACE to set the check boxes on the left. Then press the trackball button to bring up the menu shown here.

“Select/deselect” works just like the SPACE key. “Invert selection” will uncheck all checked items, and check all unchec ked items.

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Then, you should choose “Delete checked items”

NOTE: There is no provision for recovering an unfortunate del etion!

Maps

This service will obtain and present a map around a selected or newly entered address. The Add ress Selector screen shown above is used to start the process of selecting an exi sting address, or en tering a new o ne.

If you choose Here (your current location), there will be brief activity while TeleNav employs GPS to determi ne your location.

After you have selected or entered an address, there will be brief activity indicated by arrows appearing in the upper right corner of the display while the handheld obtains th e map from the Tele Nav servers.

The displayed map is always oriented with North toward s the top of the screen. When you move (pan) or zoom, there may be brief activity to fetch the updated map.

On the Pearl, the QW and YX keys move the map vertic ally, and the AS and L keys move the map horizontally. The 8100 inform ation screen is not shown here.

The numbered keys set the zoom level starting from lev el 3. The zoom level ranges from 1 through 9. If you are on zoom level 3, the fraction will be 3/9, as shown in the example on the right.

Press MENU and select Mark as Favorite to create a new favorite based on the current position of the map cursor.

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Preferences

If you select Personalize TeleNav, you can:

• Set the displayed Distance units to either feet and miles or kilometers and meters.

• Select the language for screen labeling, and au dible cont ent.

• Set the Route type to fastest or shortest, prefer streets or highways

or pedestrian.

• Turn Audible Street Names On or Off.

• Turn Intersection maps On and Off.

• Set the next Turn icon to appear immediately after making the prior

turn, or not until about 2 minutes before the next turn.

• Set the number of Finder search Results per page.

• Turn the Backlight On, Off or On at Turns.

• Adjust the speaker audio Initial Volume level.

• Set the number dialed when using Voice Cal l to dictate an a ddress.

• Set the time in minutes after TeleNav is suspended b efore the

application exits automatically.

• View the GPS Source. For 8100, this must be BLUETOOTH.

• Set Connection type, either BIS, Direct TCP or MDS. This is usually

BIS.

• View the Carrier information.

NOTE: To change a Preference value, highli ght the row using th e

trackball, and then press SPACE until the value y ou want is sho wing.

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Voice Input Numbers

There are two Voice Input numbers listed. In some cases, calls plac ed to the 877 numb er do not carry Calle r ID. When this happens you must enter your phone number followe d by pressing the “#” key, and then enter yo ur TeleNav PIN followed by pressing the “#” key so that Tel eNav can assign the address you dictate to your a ccount. If the automated attendant asks for account numbe r in the geographi cal area where y ou most frequently u se TeleNav, you should try the 408 number. Ease of using the Voice Address In put system is proba bly a more important consideration than the minor change in your billing.

GPS Source

For the 8100 Pearl, the only workable option is to us e an external Bluetooth GPS receiver.

Connection Type

Normally, you will not adjust this setting. If you are using your BlackBerry for corporate e-mail via a BlackBerry Exchange Server (BES), then you should consult your IT department BES administrator about allowing you to use Mobile Data Service (MDS) as a mean s to access the Internet. Yo ur administ rator will need to enable MDS on your BlackBerry for this method to work.

Help/About

The TeleNav Menu footer caption for Help/About is shown below on the left. The content of the Help/About screen is shown on the rig ht.

TIP: Have questions about TeleNav? We have answers! TeleNav

Customer Care is available 24 hour s a day, seven day s a week. For Customer Care, dial toll free 88 – TeleNav – 4

Use MENU and select the Call Customer Care option to dial Tele Nav Customer Care directly.

Activity Messages

Whenever the TeleNav application on your handheld ne eds to contact t he TeleNav server, as it does when generating a route or map, it uses you r carrier’s data service. While it is using the data service, other services such as SMS 2-way messaging, and conventional cellular will not be available. Typically this interruption of other services will last no mo re than 20 seconds. When TeleNav is using data service to conta ct the TeleNav servers, it will present a message like: a) Reading GPS…, b) Waiti ng …, c) Sending …, d) Receiving…, e) Logging in…, f) Pe rsonalizing …, g) Loading … and h) Storing ... There is also a small network activity indicator comprised of two arrows in the upper right corne r of the display that wil l

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appear when you change map scale factor.

Taking an Incoming Call

When your handheld receives an incoming call ring, it wi ll ring, and display a screen that allows you to take or ignore the call. If you take the call, TeleNav will be operating but “suspended”. After the call, press the ESCape button to end the call. At this point, TeleNav should resume from its suspended state. If you are navigating, and have gotten off the rout e, TeleNav will sound a deviation jingle and obtain a n ew route for you.

NOTE: When TeleNav briefly uses the data net work, incoming call s may be blocked.

NOTE: When you are on an incoming call, TeleNav is still running, and will periodically collect a GPS fix from the inter nal GPS receiver. W hen this fix is ta k en, there may be a very brief loss of intelligibility on the received audi o from the caller .

Switching Between Applications

Press the ALT key and the ESCape button concurrently to launch the BlackB erry application swit cher. This will allow you to leave TeleNav running in suspended mode while l ooking at your e-mail, or using an other application. When you use the switcher to return to TeleNav, it will move to the foreground and resume operation. If while another application was in the foreground you h ave left the navigation route, TeleNav will sound a deviation ji ngle and obtain a new route for you.

Calendar and e-Mail Events

When a scheduled calendar event occurs, or an e-mail m essage arrives while you are using TeleNav, a pop-up notification will appear similar to that shown on the right. You can interact with the Calendar or e-mail event by Opening it, or you can Dismiss it. If you Open the a pplication a ssociated with the notification, TeleNav will be suspended while you are interacting with the other application, but it will still be navigating. However, if you get off route, TeleNav will not be able to recover until you leave the other application. TeleNav does not use the netwo rk while it is suspende d.

8. Removing T eleNav from your BlackBerry

TeleNav can be removed from your BlackBerry quickly right from the device. Follow these steps to remove TeleNav from your BlackBerry.

NOTE: You should always remove TeleNav before com pleting a reinst all of the TeleNav app lication.

1. Turn on the Pearl.

2. Go to Options, depending on your hardware you m ay need to first enter Settin gs.

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3. In the Options screen, highlight Applications and clic k the trackball o nce. Dependi ng on your hardwa re you may need to first enter Advanced Options.

4. Press MENU key to expose the applications list.

5. Highlight TeleNav for the BlackBerry and press the Ente r.

6. Highlight Delete from the menu and press Enter.

9. Error Conditions

Unable to reach TeleNav server

You may see this message for several different reason s: a) your data plan is not active, b) your WIX services are not enabled, c) you are outside of coverage, d) the data network is currently experiencing difficulties, or e) the TeleNav server is not acknowledging your phone’s attempt to communicate.

You should call your carrier’s customer support TeleNav customer care at 888-353-6284 to see if it is item e).

to see if it is a) through d), and

Account Not Found

Visit www.TeleNav.com or contact TeleNav Customer Care at 1-888-353-6284 to order TeleNav.

Account Cancelled or Expired

Visit www.TeleNav.com or contact TeleNav Customer Care at 1-888-353-6284 to order TeleNav.

Invalid Login

Your account number is your 10-digit carri er phone num ber beginning with area code. Your PIN is a 4-digit number you assign. If you have forgotten your PIN, call TeleNav Customer Care at 1-888-353-6284.

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Please input password

You must provide a four digit personal identi fication numb er (PIN) along with yo ur carrier telephone number to lo g into TeleNav.

Please input phone number

You must provide your carrier telephone nu mber to log into Tel eNav.

Password needs 4 digits

You must provide a four digit personal identi fication numb er (PIN) along with yo ur carrier telephone number to lo g into TeleNav.

Phone number needs 10 digits

Enter the entire 10 digit phone number, not prefix ed by 1.

Account in use

Someone has attempted to fraudulently use your account. You will need to change your PIN, and attempt to log in again.

Trial Expired

The trial period for your account has expired. Order TeleNav by visiting www.TeleNav.co m or by calling Te leNav Customer Care at 1-888-353-6284.

Radio Off

This may appear if you start TeleNav before the radio has acquired the carrier network, or it may be because you have turned the radio off. In the first case, try again in about 15 seconds. In the secon d case, exit TeleNav, and tu rn the radio on by highlighting the radio tower icon, and pressin g the trackball. You can a lso simply make a call to start up the radio.

TIP: You can also ALT-ESCape to go to the main menu to turn the radio on.

Radio Signal Weak

If the carrier network signal is weak, move to an area where reception is better, and try the function that requires network a ccess again.

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Low battery

The GPS will not work if the handheld’s battery charge le vel is below about 15%. Starting with a freshly charged standard battery, we hav e used TeleNav for around 4 hours before it became necessary to co nnect the charging cable. If you get a low battery warning, connect a charging ca ble as soon a s possible. In some cases, you may need to wait a while for the battery to be come sufficientl y charged so that the GPS receiver will work.

No GPS Data

Place the BlackBerry in an area that has a good view of the o pen sky, and then try to use Te leNav again after exiting and restarting it.

GPS Signal Weak

If the GPS signal reception is weak due to sh adowing within th e vehicle or due t o buildings, tre es, overpa sses, etc., validation will fail, producing a screen that will advise y ou that the GPS signal is weak and you should move to an open area. It is suggested that you move to an area wit h a clear view of the sky, and then cli ck “RETRY ”. If you’re still having problems you can still driving directions by pressing the NONGPS key while the GPS receiver is trying to determine your current location as the origin point.

TeleNav Not Available

If you get an advisory message that TeleNav is not available, you should EXIT the TeleNav application, and then restart it. If the problem recurs, it may be due to a temporary TeleNav se rver outage.

TeleNav Encountered An Error

TeleNav is having technical problems with the specific request you made. This can be due to an address that it cannot find, or mapping data that does not allow routing f rom where you are t o where you want to go. In this case , try to use a nearby address.

Unable to generate a route

TeleNav could not generate a route between the two endpo ints of the route. Th is may be a temp orary error if you are using GPS to establish the origin. In rare cases it i s due to errors in the map data around the d estination.

Favorites list is full

You are trying to add another Favorite to a list that already contai ns 26, the maximu m amount allowe d. Use the TeleNav Tools to delete addresses from the Favorites l ist.

Waypoints list is full

You are trying to add another Waypoint to a list that alrea dy contains 26, the maximum amount allo wed. Use the TeleNav Tools to delete waypoints from the Waypo ints list.

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10. Exiting T eleNa v

If at anytime you wish to exit TeleNav, press MENU to present the opti ons menu, and go t o TeleNav Home. If you are on the TeleNav home page, press ESCape to exit T eleNav.

11. The T eleNav W eb Site

Using the features described below requires you to log into the website using your carrier telephone number (TeleNav account number), and TeleNav PIN. When yo u log in, you will be taken to the A ccount Management page.

Account Management

Within Account Management, you will find li nks that allow you to chan ge your e-mail add ress and PIN a nd set your home and work addresses. The hom e and work addr esses are not used by Tele Nav on the 8100 since it h as local management of Favorite Addresses.

Preplanning

Click the Preplan My Trip link to enter new addresses for use within TeleNav on your pho ne. You can also use t his page to remove addresses you no longer need. After you use website preplanning, be sure to use REFRES H LIST on your phone so that TeleNav can learn about t he changes.

Customer Service

If you need to reach customer service, you can use the Contact Us link on the right side of th e web page afte r signing in. You can also call us at 888-353-628 4 (toll free) for most service issues.

If you need to migrate your TeleNav account to a different phone num ber, please call Tele Nav Customer Care at 888-353-6284. For security reasons, you cann ot perform this chang e unassisted.

12. FAQ’s

How do I increase or decrease the voice promp t volume and contr ol the backlighting?

The backlight and speaker volume levels can be contro lled from within Tele Nav’s Preference s. If the speaker volume is set to at least mid-range and you are still not receiving audio prompts verify that your handheld profile is not set to vibrate or quiet. To change your profile settings, hi ghlight the Profiles i con that looks l ike a loudspeak er and press the Enter key.

Why do I need the data service?

The data plan allows you to access nationwide routes, maps, and Finder content from the T eleNav servers u sing the data communication features of your handheld. These services are different from your cellular airtime.

To order a data plan call your carrier’s custome r support team or visit your deale r.

How long after I apply for the data serv ice until I can use my TeleNav system?

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Generally, it takes until the following business morning before the data servi ces are fully provision ed. If you already have data services it should be no more than 4 hours before an added TeleNav plan is active.

Does TeleNav use up my v oice plan minu tes?

TeleNav uses data to provide the navigation function. Using data does not u se any of your voice minute s. However, calling the Voice Address Input System does use about 75 secon ds per addre ss entered, and thi s includes the Voice Call feature internal to the TeleNav appli cation.

How accurate is the GPS?

GPS accuracy can range from 20m to 100m, howev er most of the time the GPS is accurate to le ss than 50 mete rs.

What is ideal GPS environment?

The GPS requires an open, clear view of the sky. Buildi ngs, covered pa rking areas, tunnel s and dense folia ge can cause the GPS receiver to be unable to locate itself or have an extended initialization time (time to first fix).

If you are parked in a covered parking lot or near a tall building, it is re commended that you m ove into an open area and then begin to use the TeleNav servic e.

How do I know that the GPS has a signal?

The TeleNav application on your handheld will alert you if the GPS does not have a valid signal. If this happens, move to an area where there is a clear view of the sky so the receiver can h ear the GPS signal s from space.

Why does the GPS not work near buildings an d other tall objects?

The GPS uses satellite signals from space to find out whe re it is. Therefore it needs a clear view of the sky. T all buildings and other objects that block t he receiver’s view to the sky make it infeasible to det ermine your location. Sometimes the satellites are not overhead but near the horizon; in these cases the GPS must have a clear view of the horizon.

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13. Customer Support

Send an e-mail with your questions or comments t o the appropriat e company’s Customer Se rvice Department, o r enter a comment through the website. We monitor your e-mails and will promptly reply to your inquiries.

Technical Support

T: 888-353-6284 (toll free) care@TeleNav.com

14. T eleNa v Services Warranty

The content and Java application services provided by TeleNav is provided “as is” and “as available” without warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for particular use, or non-infri ngement. You a cknowled ge th at your use of the TeleNav se rvice is at your sol e risk and you agree that the service and the informati on provide d are without warra nty of any kind by TeleNav.

TeleNav does not warrant the availability, accuracy, completeness, currentness or reliability of the services available from TeleNav, or the service itself, unavailability, errors, omissions or inaccurate data may result from unreliable data, due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav does not warrant the services in any respect due to such circumstance s beyond its contro l.

Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav believes to be reliable, TeleNav cannot and does not guar antee the accuracy, vali dity, kindness o r completene ss of any information made available to you for any parti cular purpose. Under no circumstances, including negligence, will TeleNav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or consequential damages that results from your use or your inability to use the services. You acknowledge that this limitation applies to all content information or other services available from TeleNav, and whether or not TeleNav has notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have been within the control of TeleNav.

Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In those states, liability is limited to the fullest extent allowed by law

By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliates, officers and employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due to, or arising out of your use of the servi ce and the site.

TeleNav Inc. 2975 San Ysidro Way Santa Clara, CA 95051

T: 408.245.3800 F: 408.245.0238 www.telenav.com

Telenav T-Mobile Supported Devices User Manual v4.4

Specifications and Main Features

Frequently Asked Questions

User Manual