TeleNav GPS Navigator
GPS Navigation Suite for:
Windows Phone 7 Devices
User’s Guide
V5.8
Copyright
© 2011 TeleNav , Inc. All rights reserved. TeleNav is a trademark of TeleNav, Inc.
No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any
purpose, without prior written consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one
copy of this manual onto a hard drive for personal use. This manual is copyrighted and contains proprietary
information that is subject to change witho ut notice. For more inf ormation, visit www.telenav.com
© 2008-2011 Tele Atlas. All rights reserved. This material is proprietary and the subject of copyright protection
and other intellectual property rights owned by or licensed to Tele Atlas North America, Inc. The use of this
material is subject to the terms of a license agreement. You will be held liable for any unauthorized copying or
disclosure of this material.
© 2008-2011 NAVTEQ North America. All Rights Rese rved.
Revision History
Version Date Released Description of Changes Author
.
5.8a 1/17/2011 Initial Release. Daisy Luu
© 2011 TELENAV, INC. PAGE 2 OF 66
Table of Contents
1. Welcome...........................................................................................................................................................6
2. Safety and Legal Notices...............................................................................................................................6
3. Data Service Options......................................................................................................................................7
4. Device Controls...............................................................................................................................................8
5. Getting Started with TeleNav GPS Navigator..............................................................................................8
Tips on Using GPS................................................................................................................................................9
6. Launching TeleNav GPS Navigator..............................................................................................................9
7. TeleNav GPS Navigator Menu Overv iew......................................................................................................9
Main Menu.............................................................................................................................................................9
Drive To Menu..............................................................................................................................................10
Search Menu................................................................................................................................................11
Maps & Traffic Menu....................................................................................................................................11
Tools & Extras Menu....................................................................................................................................12
8. Drive To Menu................................................................................................................................................13
Resume Trip........................................................................................................................................................15
My Favorites........................................................................................................................................................15
Recent Places .....................................................................................................................................................16
Address – Typing In............................................................................................................................................16
Address – Speaking In........................................................................................................................................17
Business..............................................................................................................................................................18
Airports.................................................................................................................................................................18
Intersection..........................................................................................................................................................19
City.......................................................................................................................................................................19
Navigation Options (Getting Route Screen) ......................................................................................................20
Edit Origin.....................................................................................................................................................21
Edit Destination............................................................................................................................................21
Edit Route Style............................................................................................................................................21
Initial Driving Directions.......................................................................................................................................21
Moving to the Nearest Street..............................................................................................................................22
Navigation Guidance Tones...............................................................................................................................22
Audio Replay.......................................................................................................................................................22
Miss a Turn?........................................................................................................................................................22
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Navigation Views.................................................................................................................................................23
3D Moving Map............................................................................................................................................24
2D Moving Map............................................................................................................................................24
Route Summary...........................................................................................................................................26
Traffic Summary...........................................................................................................................................26
Map Summary..............................................................................................................................................28
Search Along................................................................................................................................................29
Re-routing Options..............................................................................................................................................30
Manual..........................................................................................................................................................30
Avoid Ahead (Audio Detour)........................................................................................................................31
9. Search Menu..................................................................................................................................................32
Search Options....................................................................................................................................................32
Search by Category.....................................................................................................................................33
Sorting Options.............................................................................................................................................33
Define a Location.........................................................................................................................................35
Most Popular Category.......................................................................................................................................36
Sponsored Results..............................................................................................................................................37
Map Results.........................................................................................................................................................38
Search for Gas by Price......................................................................................................................................39
Reviews and Ratings..........................................................................................................................................40
Read Reviews..............................................................................................................................................40
Submit Your Own Rating.............................................................................................................................41
10. Maps & Traffic Menu.....................................................................................................................................42
Map Menu Options..............................................................................................................................................44
Check Traffic........................................................................................................................................................45
11. Tools & Extras Menu.....................................................................................................................................46
Weather...............................................................................................................................................................46
My Stuff................................................................................................................................................................47
My Favorites.................................................................................................................................................48
Category.......................................................................................................................................................49
Create New Category...........................................................................................................................50
Delete or Rename a Category .............................................................................................................51
Recent Places..............................................................................................................................................52
Commute Alerts ...........................................................................................................................................53
Create New Alert...................................................................................................................................53
© 2011 TELENAV, INC. PAGE 4 OF 66
Movies..................................................................................................................................................................54
Search Movies..............................................................................................................................................55
Preferences.........................................................................................................................................................56
General.........................................................................................................................................................57
Navigation.....................................................................................................................................................57
Navigation Audio..........................................................................................................................................58
About....................................................................................................................................................................58
About TeleNav GPS Navigator...................................................................................................................58
Support Info..................................................................................................................................................59
Your PIN Number.........................................................................................................................................59
Feedback......................................................................................................................................................59
Cancel Subscription.....................................................................................................................................59
12. Suspending TeleNav GPS Navigator..........................................................................................................60
Making a Phone Call from TeleNav GPS Navigator.........................................................................................60
Taking an Incoming Call .....................................................................................................................................60
Calendar and E-mail Events...............................................................................................................................61
Interruption of Other Services.............................................................................................................................61
13. Changing your PIN number.........................................................................................................................61
14. Exiting TeleNav GPS Navigator...................................................................................................................62
15. The TeleNav GPS Navigator Website.........................................................................................................62
16. Error Conditions............................................................................................................................................63
17. FAQs ...............................................................................................................................................................64
18. Customer Support.........................................................................................................................................65
19. TeleNav Services Warranty..........................................................................................................................66
© 2011 TELENAV, INC. PAGE 5 OF 66
1. Welcome
The TeleNav GPS Navigator™ application on your device u ses GPS position det ermination tech nology and access
to your carrier’s data network to provide you with driving directions and a host of other services, in cluding:
GPS navigation that gives you turn-by-turn directions to any destinatio n address in the Unit ed States
and Canada. If you miss a turn or get off-track, TeleNav GPS Navigator wi ll calculate a new route for
you. You can enter a destination address by: speaking in, typing on the touch- screen keypad, or
entering them on the TeleNav GPS Navigator website.
Audio and visual traffic alerts while driving or viewing m aps, as well a s traffic rerouting capabil ities to
minimize delays on your trip (traffic is only available in the U.S. ).
A Search feature that allows you to find businesses or points of inte rest near your current location, an
airport, a Favorite, or any other entered address. You ca n read ratings and reviews fo r businesses and
easily call the business that you have found to check on the availability of an item or to make a
reservation. You can navigate to the bu siness location now or save the address for later use.
Sponsored Points-of-Interest search results that offer merchant revi ew, deals, and restaurant menus
(depends on availability).
Maps of the area around your current location, around a marked Favorite, or around an addres s that
you had previously entered. You can pan the map (adjust left, right, up, or down) and zoom in or out.
You can also mark a point under the cursor as a Favo rite. Maps and poi nts-of-interest are frequently
updated for accuracy, at no additional charge to yo u.
A Weather feature to view current weather co nditions, as wel l as a 7-day forecast, fo r a location that
you choose.
The ability to set Daytime or Nighttime colors for your map or navigation screens. You can a lso set this
to “Auto” for automatic color adjustme nt throughout the day.
The ability to personalize your application preferences by selecting U.S. customary or metric distance
units, navigation prompt volume, and so on.
You can also use many of TeleNav GPS Navigator’s feature s on the TeleNav GPS Navi gator website, such as
getting driving directions (Route Planning) and u sing the Search functio n to find businesses such as restaurants,
hotels, and gas stations. You can also use the Tele Nav GPS Navigator websit e to add an address t o your My
Favorites list, and manage your My Favorites and Recent Places lists.
2. Safety and Legal Notices
Please read this section carefully before u sing Te leNav G PS Navigat or
TeleNav will not accept any responsibility whatsoever for accidents resulting from fail ure to observe common sense
precautions. Your personal judgment, traffic regulation s, and common se nse must alway s take preceden ce over
any driving direction produced by TeleNav GPS Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application
© 2011 TELENAV, INC. PAGE 6 OF 66
displays, audible cues, or manually interacting with the controls. When you need to enter dat a on your device usi ng
the keypad or study the display, please do so while the vehicle is parked, not while in motion. Should your ability to
drive responsibly be decreased, please tu rn off the device.
WARNING: Install the equipment safely .
If you are using a device mounting kit, make sure that it does not obscu re your vision. You m ay wish to charge the
device while using TeleNav GPS Navigator. If so, make sure the charging cable does not interfere with any of the
vehicle controls.
WARNING: Drive safely and use common sens e.
The vehicle operator’s personal judgment, traffic regulation s, and common sense must alway s take precedence
over the instructions provided by TeleNav GPS Navigato r.
It is your responsibility as the vehicle operator to drive safely, observ e all traffic rule s, and above al l use your own
personal judgment while driving. If you feel that a ro ute suggested by the n avigation softwa re instruct s you to
perform an unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you
consider unsafe, do not follow the instructions.
3. Data Service Options
The TeleNav GPS Navigator application that you install o n your device requi res a means of a ccessing the publi c
Internet, which is typically provided by your carrie r’s data net work.
The TeleNav GPS Navigator application communicates with the TeleNav GPS Navigator serv ers to get routing,
maps, and points of interest via your carrier’s dat a network. You do not nee d to purchase additi onal data servi ces if
you already have a data or email services plan f or your device. Ho wever, if you do not al ready have a data o r email
services plan, you must order one from your carrier so yo u can use the TeleNav GPS Navi gator appl ication.
© 2011 TELENAV, INC. PAGE 7 OF 66
A
4. Device Controls
The following graphic shows the control bu ttons for a device ru nning Windows 7. Y our own device m ay vary
slightly. For the TeleNav GPS Navigator application, mo st functions are accesse d from the device’s touch -screen.
TeleNav GPS Navigator can be viewed in either Po rtrait or Landscape mode s.
udio volume
Power button
Back key
Windows
Menu
Search
5. Getting Started with TeleNav GPS Navigator
The TeleNav GPS Navigator application that reside s within your devi ce requires a subscription from your wireless
rrier and means of accessing the public I nternet. TeleNav GPS Navigator come s pre-loaded on y our device.
ca
To start, select the TeleNav GPS Navigator icon from the device’s Main
Menu.
© 2011 TELENAV, INC. PAGE 8 OF 66
Tip s on Using GPS
In order to get information for navigation, devices are equipped with a GPS receiver that uses signals from satellites
orbiting the earth. If this is your first GPS device, the following tips will help you get started.
When using GPS, make sure you are outside with a clear view of the sky and no buildings or trees are
in the way.
Remain stationary to acquire the initial GPS signal before you start your journey.
The time to acquire the first GPS signal of the day may take up to 2-3 minutes, so please be patient.
Keeping your device powered on will help make getting subsequent GPS signals much faster during
that same day.
6. Launching TeleNav GPS Navigator
1. On the device’s Main Menu, choose the TeleNav GPS Navigator
application.
2. After starting TeleNav GPS Navigator, th24
3. e splash screen will appear for a few seconds.
4. The application may ask for permission to access your location. Choose
Allow in order to use GPS functions.
5. On the Terms of Service screen, you can access the full Terms of
Conditions for usage of the application. If you agree t o the terms, click
Accept to continue.
TeleNav
GPS
Navigator
7. TeleNav GPS Navigator Menu Overview
This section gives you a brief overview of the Tele Nav GPS Navigator menu s.
Main Menu
The TeleNav GPS Navigator Main Menu options are:
Drive To
Search
Maps & Traffic
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Tools & Extras
You can return to TeleNav GPS Navigator Home by using the Back key when
viewing any other screen in the application.
Drive To Menu
You can select a variety of ways to get driving directions to a destinati on.
The Drive To Menu options are:
Resume Trip (if you have previously interrupted a navigation sessi on)
My Favorites
Recent Places
Address
Business
Airport
Intersection
City
Select one of these menu items or use the Back key to return to the TeleNav GPS Navigator Mai n Menu.
See page 13
for more information on how to use the Drive To menu.
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Search Menu
The Search menu provides you with a few different ways to find the a ddresses and
phone numbers of businesses such as restaurant s, hotels, and ga s stations.
The Search Menu options are:
What – Type in a search keyword
Category – Select from th e search categorie s available.
NOTE: You can change your Search location aft er selecting a bu siness by ch oosing
“Where” when the “Search For” screen ap pears.
See page 32
for full details on this feature.
Maps & Traffic Menu
This option shows you a map of your current location.
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Choose the New Map icon to view a map of:
Your Current Location
A Favorite Place
A Recent Place
An Address you type or speak in
An Intersection you type or speak in
A City you type or speak in
A Business you type or speak in
An Airport you type or speak in
See page 42
for full details on these features.
Tools & Extras Menu
The Tools & Extras menu gives you options for settin g your preferences and other
features:
Weather
My Stuff
Movies
Preferences
About
See page 46
© 2011 TELENAV, INC. PAGE 12 OF 66
for full details on these features.
8. Drive To Menu
There are several ways to get driving directions to a de sired location.
1. Select Drive To from the TeleNav GPS Navigator Main Menu. Then select one of the Drive To menu options.
© 2011 TELENAV, INC. PAGE 13 OF 66
2. Use the Search option on the TeleNav GPS Navigator Main Menu and search for a Point of Interest. Then
Drive To
that location.
To use the Drive To menu, do the following steps:
1. Choose “Drive To” from the TeleNav GPS Navigator Main Menu.
2. Choose one of the following options from the Drive To menu as shown in
the illustration to the right and discussed b elow.
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Resume T rip
This option appears if you have previously interrupted a navigatio n session. Your
destination and route settings are saved if you exit navigation while on a route so
that you may easily resume the trip later. The settings for a paused trip will clear if
you begin a new route.
My Favorites
Favorites are places that you have saved in the past so y ou can quickly access
them. Many TeleNav GPS Navigator users save their home and work addresses
as a Favorite so they can easily re use the addre sses later. For more information
on saving or deleting favorites, see “My Favorite s” under the Tool s & Extras
menu on page 48
.
Your Favorites list can grow to an unlimited length. If your Favorites list gets very
large, it may be easier to use the Find function to find your desired Favorite. To
use the Find function, enter one or more alphanumeric characters in the Find
field. As you type, the closest match(es) will appea r at the top of the list.
Choose a Favorite in the list for navigation directions.
The following options show up in your Favorit es folder:
Sync with Website – Pull in addresses that you saved in the TeleNav GPS Naviga tor website at
maps.telenav.com.
Received Addresses – This folder cont ains addresse s that other TeleNav GPS Navigator users m ay
have sent you.
Folder Icons – These are the Favo rite categori es that you have creat ed. These folders contain the
Favorites that you have saved to those categorie s.
Heart Icons – These a re the individual Fav orites that you have saved.
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Recent Places
Recent Places are addresses used recently for navigation, directions, directory
searches, or mapping. When an address in the list is used within TeleNav GPS
Navigator, it is promoted to the head of the list.
TeleNav GPS Navigator automatically saves all of the pl aces that you:
Chose for navigation.
Viewed as a map.
Located using a street address, intersectio n, or airport.
Viewed reviews or rated.
Choose a Recent Place in the list for navigation dire ctions.
Your Recent places list can grow to an unlimited length. I f you have a large Recent Place s list, it may be easier to
use the Find function to find your desired Re cent Place. To use t he Find function, e nter one or more al phanumeri c
characters in the Find text box. As you type, the closest mat ch(es) will app ear at the top of th e list.
Address – T yping In
Enter a street address by typing in the appropriate field s. The address is
automatically saved to your Recent Places list.
1. On the Drive To menu, choose Address.
2. Type in a street address. Partial entry (5 or more letters) is okay for the
street name. You can also leave the Address field blank and just type in a
city and state or zip code to use the address of the city’s center. As you
enter characters, nearby cities or addresses that you have recently visited
will be automatically suggested. To save time, you can select the
suggestions before you finish typing.
3. Choose Done
TeleNav GPS Navigator checks to see if the address that you entered can be
found. TeleNav GPS Navigator prompts you to modify the ad dress if the addres s
is too new to be found in the mapping database or if th e street numbe r cannot be
found for some other reason; for example, if the st reet numbe r does not exist.
TeleNav GPS Navigator may also suggest an address closest to the range of your
entry.
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when you are finished.
Address – Speaking In
Instead of typing in your address, you can directly speak in your entry.
1. On the Drive To menu, choose Address, Business, Airport, Intersection, or
City. Then choose the “Speak It” icon.
2. Follow the voice prompts to dictate your address. The prompts will vary,
depending on the menu from which you accessed the “S peak It” opti on.
3. Tap the End key when you are finished.
4. The matching address is then displayed on your screen for confirmation.
The address is also automatically saved to your Rece nt Places list.
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Business
TeleNav GPS Navigator offers a full national busine ss directory. You ca n find the
addresses and phone numbers of businesses such as restaurant s, hotels, and
gas stations. Search by typing in a keyword or by choo sing a category in the
extensive directory. The search result is automati cally saved to your Recent places
list.
TeleNav GPS Navigator searches for your chosen business around your current
location, but you can change the search origin by choosi ng the “Where” field in th e
“Search For” screen.
See the Search Menu section on page 32
See “Address – Speaking In” on page 17
Business.
for more details on this feature.
for more details on how to dictate a
Airports
Quickly find airports by Airport Code or City Name. The airport is automatically
saved to your Recent places list.
In the Airport screen, type the three-letter abbreviation of the airport, or ty pe the
whole name of the airport. Airports closest t o your current location are shown on
the screen. As you type, matching airports will be sugg ested. You may select one
of the suggestions to save yourself keystrok es.
See “Address – Speaking In” on page 17
Airport.
for more details on how to dictate an
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Intersection
Enter an intersection by typing in the appropriate fields. T he intersection is
automatically saved to your Recent Places list.
1. On the Drive To menu, choose Intersection.
2. Type in two cross streets. You can also leave the Street fields blank and just
type in a city and state or zip code to use t he address of the city’s center. A s
you enter characters, nearby cities or intersections th at you have recently
viewed or visited will be automatically suggested. To save time, you can
select the suggestions before you finish typing.
3. Choose Done
4. TeleNav GPS Navigator checks to see if the intersection that you entered
can be found. TeleNav GPS Navigator prompts you to modify the nam e of
the intersection if one of the streets does not exist, if the streets do not
cross, or if the address is too new to be found in the map ping database.
See “Address – Speaking In” on page 17
Intersection.
when you are finished typing.
for more details on how to dictate an
City
Enter a city by typing in the appropriate fields. T he city is automati cally saved to
your Recent Places list.
1. On the Drive To menu, choose City.
2. Type in a city for directions to the city’s center. As you enter characters,
nearby cities will be automatically suggested. To save time, you can select
the suggestions before you finish typing.
3. Choose Done
when you are finished typing.
4. TeleNav GPS Navigator checks to see if the city that you entered can be
found. TeleNav GPS Navigator prompts you to modify the na me of the city if
it cannot to be found in the mapping database.
See “Address – Speaking In” on page 17
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for more details on how to dictate a City.
Navigation Options (Getting Route Screen)
TeleNav GPS Navigator assumes that you want to start from your current location,
but you can edit your route.
After you select a Drive To location, the Getting Route screen appears. Choose a
field to edit if you would like to make any changes.
NOTE: You can also make adjustments to you r route in Tools & Extras menu >>
Preferences >> Navigation.
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Edit Origin
Choose the Origin field on the Trip Confirmation screen t o select a new sta rting point for the trip.
Edit Destination
Choose the Destination field on the Trip Confirmation scre en to select a ne w ending point for t he trip.
Edit Route Style
Choose the Route Style field on the Trip Confirmation screen to edit your route style:
Fastest – This default Route Style finds the fastest driving route.
Shortest – This Route Style may or may not take more time to d rive but it shows you the shortest
distance.
Prefer Streets – Use streets instead of highways if possib le.
Prefer Highway – Use highway s instea d of streets if po ssible.
Pedestrian – Find walking directions.
NOTE: The “Pedestrian” route style may m ake your walking rout e easier, for example by allowing you to take
advantage of going the wrong way down one way stre ets. As alway s, use your common sense to determi ne the
safety of any route.
After you choose one of the above options, you will see a screen where you can
select what to avoid on your route.
NOTE: This screen does not appear if you sel ected “Pedest rian” as your Ro ute
Style.
Initial Driving Directions
Within a few seconds of selecting a Drive To location, T eleNav GPS Navigator cal culates what it bel ieves to be an
optimal route to your destination and tells you how to start your t rip.
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If you are not moving, TeleNav GPS Navigator may not know your direction of travel, so the first few driving
directions may be incorrect since TeleNav GPS Navigato r may initially make an incorrect assumption. However,
once you start moving, TeleNav GPS Navigator learns y our direction of travel and provides an upd ated set of
driving directions.
For more information about navigation views, see page 23
.
Moving to the Nearest Street
If you are not directly on a street, for example you are in a larg e parking lot o r
driveway, you will see a screen that shows TeleNav GPS Navigator’s best
estimate of where you are with guidance on how to move to the fi rst street.
Navigation Guidance T ones
TeleNav GPS Navigator delivers spoken audible directions as you drive. A Preference setting determine s whether
street names are included in the messages or not. Ena bling street names i ncreases packet dat a usage.
Audio Replay
If you wish to hear an updated informational message fo r the current route segm ent, simply tap t he Turn icon
or the Speaker icon
.
Miss a T urn?
Whenever you miss a turn, turn the wrong way, tu rn too early or too l ate, or otherwise get off the planned ro ute to
your destination, the TeleNav GPS Navigator automati cally creates a new route to your d esired destination, a udibly
announce, “Rerouting,” and give you a new set of i nstructions.
If you realize you have missed a turn or have otherwi se gotten off the route, just keeping driving. T eleNav GPS
Navigator detects your current location and recal culates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for TeleNav GPS Navigator to update your route. If during this process
you make additional deviations from your current route, TeleNav GPS Navi gator may have to contact its servers f or
another new route.
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Since TeleNav GPS Navigator requires access your carrier’s net work, if you are off route a nd outside of the
carrier’s coverage area, you must return to your carrier’s coverage area in orde r for TeleNav GPS Navi gator to
recalculate your route.
Navigation Views
The default navigation view is 3D moving maps, but you may wish to use
the 2D Map instead. You can change the default navig ation view in Tools &
Extras >> Preferences >> Navigation (see page 57
In the navigation screen, select from the options along th e bottom to change
navigation views. See the table on page 25
.
for more information).
To repeat an audio prompt during navigation, tap the Tu rn
Speaker
When you arrive at your destination, press Back to ret urn to the TeleNav
GPS Navigator Main Menu.
icons.
or
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The View menu has the following options:
3D Moving Map
A 3-dimensional map with turn icons (default).
This view allows you to see how the road ahead is organized, similar t o the
perspective of a bird flying above the route. You ca n see the route to yo ur
destination as a blue overlay on one of the road s with white tria ngles leading you
to the correct direction. Orange arrows mark any upcoming turn s.
The name of the street you are currently on is displayed at the b ottom of the
screen. About two minutes before the next turn, the street name changes to the
one you will turn onto. If you set this option in Preferences >> Navigation >>
Moving Maps to “3D Maps with 2D View at Turns," the 3D Map will change to 2D
view at a turn to help you better visualize the turn.
(Audio)
“Accident 5.9 miles ahead on US
101 at Lawrence Expressway; 1
lane closed. Tap the traffic alert to
avoid.”
When you are viewing moving maps during navigati on and have set T raffic Alerts
to “On” in Tools & Extras >> Preferences, a Traffic Alert icon will appear at the left
of the map if there is an accident less than 15 mil es ahead of your current route.
You will see the distance along the route until the accident and hea r an audio
warning.
2D Moving Map
NOTE: You can set either 2D Map or 3D Map view a s your default in the Tool s &
Extras >> Preferences >> Navigation menu (see page 57
Directional Heading compass to switch bet ween views duri ng navigation.
The 2D view allows you to see how the road network is organized, similar to the
perspective of a cartograph er lookin g down on a map.
The name of the street you are currently on is displayed at the bottom of the
screen. About 2 minutes before the next turn, the street name changes to the one
you will turn onto.
When you are viewing moving maps during navigati on and have set T raffic Alerts
to “On” in Tools & Extras >> Preferences, a Traffic Alert icon will appear at the
bottom-right corner of the map if there is an accident less than 15 mil es ahead of
your current route. You will see the distance along the route until the a ccident and
hear an audio warning.
and 3D moving maps, you can zoom in or out by using the pinc h action on the screen. Yo u can also pan the
In 2D
map up, down, left, and right by sliding your finger along the screen. You may see a small network activity indicator
). You can also select the
© 2011 TELENAV, INC. PAGE 24 OF 66
comprised of two arrows in the upper right corn er of the display when you chan ge map scale fa ctor. If you pan out
of the current route, the map will snap back to the current route after 15 seconds with no click activity.
The content on the 3D Moving Map navigation view is explained bel ow.
Next turn
Name of the
street you
will
turn onto
Estimated Time
of Arrival and
Upcoming
distance traveled
cross-street
Directional
heading
Name of the
street you
are on
Search for
View Route
Summary
businesses
along route
View Traffic
Summary
View Map
Summary
The following table explains the graphics you will find on the various navigation screens.
Icons on Navigation Screens
Route Summary
Traffic Summary
Map Summary
Search Along Route
Drive To (go back to navigation screen)
© 2011 TELENAV, INC. PAGE 25 OF 66
Route Summary
A text listing of every turn for this navigation session from your starting l ocation to
your destination along with mini turn i cons.
Tap on a segment to hear the audio for that segment.
Traffic Summary
Displays overall delay from traffic, a summary of i ncidents o n the route, and the
average speed for each segment where available. You can choose any line to
view more details.
Below is an explanation of what you will see on the T raffic Alert screen:
Incidents (triangle icon s) – Total numbe r of remaining incident s
directly along the route. The color of the triangle i ndicate s incident
severity:
Color Severity
Green Normal traffic flow, no
incidents
Yellow Only Minor incidents
Orange At least one Major incident,
no severe incidents
Red At least one Severe incident
© 2011 TELENAV, INC. PAGE 26 OF 66
Delay – Total time delay caused by traffic conditions, or the sum of de lays on each segm ent.
NOTE: Delay refers only to the route currently shown.
MPH/KPH – Average spe ed on that road segment.
NOTE: This is not the dista nce from the ori gin but the length of ea ch road segment.
Street – The street or highway name of the road segment.
Dist – Distance until next turn.
NOTE: “N/A” is displayed for segments without traffi c flow information (u sually local streets) o r segments farther
than 200 miles away.
If you select an incident line, you can view the details. Below is an ex planation of
what you will see on the Traffic Detail screen:
Delay – The additional time it will take to travel the segm ent as
compared with the time it would take if traveling at the posted speed.
Travel Time – Estimated time it will take to travel the segment.
Slowest Speed – Slowest speed observed on the segment.
Average Speed Bar – Average speed of a segment on a scale of 0
to the maximum-posted speed for that segment.
Incident Detail – Each incident is displayed with the f ollowing:
-Incident icon color-coded by severity
-Location
-Additional comments
NOTE: If there is no flow information for a segm ent, the Average Spee d bar on the
Details page is grayed out.
© 2011 TELENAV, INC. PAGE 27 OF 66
Map Summary
The entire route from your starting l ocation to your destin ation is drawn on a m ap,
complete with the latest traffic alerts and tr affic flow information. Th e route is
displayed as a blue line connecting the Start and Finish fl ags. When avai lable, tap
on the traffic alert icons to read traffic details.
Highways and major roads with traffic flow informati on are color-coded by speed in
each direction of travel:
Speed Road Color
> 50 mph Green
30 – 50 mph Yellow
< 30 mph Red
Unknown Grey
1. Choose the Traffic icon to toggle between hiding and showing traffic
(depends on availability).
2. Use the finger-pinch action to zoom in and out of the map. Slide your
finger along the screen to pan the map.
© 2011 TELENAV, INC. PAGE 28 OF 66
Search Along
Use the Search menu to find the desired locations a long your navigati on
route. For example, find every Mexican restaurant on yo ur route
between San Francisco and Sacramento. Thi s also displays h ow many
miles off your route each restaurant is. Select a place from the Search
Along list to get driving directions from your current location to th e place.
© 2011 TELENAV, INC. PAGE 29 OF 66
Re-routing Options
Manual
While you are in a navigation session, you can choo se to manually re-route t o
avoid traffic congestion.
1. During navigation, choose “Traffic Summary.”
2. Choose a line with an incident to view its Traffic Detail screen. The
following options are available:
Minimize All Delays – Reroute to minimize traffi c delays for the
entire current route.
Avoid Segment (This opti on appears in the Detail s screen wh en you
have selected a traffic incident line to view) – Reroute to avoid the
selected segment.
© 2011 TELENAV, INC. PAGE 30 OF 66
3. The Suggested Route screen shows the proposed new route, outlining
the original (blue) and suggested route (green ).
Choose Accept to start navigation to the n ew route.
Press the Back button to cancel and go back to t he Traffic Summary
screen.
Avoid Ahead (Audio Detour)
When you hear an audio warning about a traffi c incident durin g your
navigation session, you can re-route to avoid congestion ahead.
1. During navigation, an audio warning sounds to alert you to traffic inci dents
along your route. An alert icon appears on t he map, showing severity and
distance to the incident.
(Audio) “Accident 5.9 miles ahead
on US 101 at Lawrence
Expressway; 1 lane closed. Tap the
traffic alert to avoid.”
2. Tap the traffic alert. The “Getting New Route” progress bar appears, and
the application automatically calculates a ro ute to avoid all inci dents withi n
a 15-mile range. When you hear the audio prompt, “Ne w Route,” the ne w
route will be shown on your navigation session. The traffic alert icon will
disappear from the screen.
© 2011 TELENAV, INC. PAGE 31 OF 66
9. Search Menu
The Search menu provides you with a few different ways to find the a ddresses
and phone numbers of businesse s such a s restaurants, hotels, and gas statio ns.
You can also find WiFi spots for Internet access a nd parking lot s or garages.
If the search succeeds, you will be presented with a list of businesses that are
near the search point, or within the search area you spe cified.
Once you find what you are looking for, you can get audi ble and visual drivi ng or
walking directions, view a map of the location, or save t he location to y our
Favorites list.
You can Speak In the search by choosing the “Spea k It” option
Search menu. See “Address – Speaking In” on pa ge 17
for more information.
from the
Search Options
To use the “Type It” Search feature, do the following step s:
1. From the TeleNav GPS Navigator Main Menu, select Search.
2. You have the following search options:
Keyword – Type in a sea rch keyword
Category – Choose a search category
NOTE: You can change your Search location aft er selecting a bu siness by
choosing “Where” when the “Search Fo r” screen appea rs.
© 2011 TELENAV, INC. PAGE 32 OF 66
Search by Category
Select a search category from the tree. Click on the Expand or Collapse
arrows to show or hide category det ails. The “Any” choice means any bu siness in
that particular category.
Sorting Options
After you choose a category, a list of nearby results will be displayed. These
results will be ordered by “Relevance,” which is a combination of best match and
distance. Make a selection from the list.
You can choose More
on your Search Category.
Map Results – View the search result s on a map (see Page 38
more details).
Sort by Relevance – This is a combination of nea rest distance and
most popular.
Sort by Rating – Display the busine sses with the high est reviews at
the top. See “Submit Your Own Rating” on Page 41
information.
Sort by Distance – Sort the list by proximity to the search point’s
current location.
Sort by Popularity – Sort the list by the numbe r of points they have
received (see “Most Popular Category” se ction on page 36
© 2011 TELENAV, INC. PAGE 33 OF 66
for list sorting options. The options may vary based
for
for more
for an
explanation of how popularity is calculated ).
The Results screen appears with details about yo ur selection. Dependi ng on availability, som e search results also
contain a description of the business, sp onsored d eals, and menus (for re staurants). Below are the details of the
Search Details screen.
Name and
address of the
business
Rating (tap to
rate)
Distance from
User-submitted
reviews (tap to
the search
point
read)
Phone number,
when available
(tap to call)
Get driving
ctions
dire
View map
re
sults
Save to
favorites
© 2011 TELENAV, INC. PAGE 34 OF 66
Define a Location
TeleNav GPS Navigator assumes that you want to start navig ation from your
current location, but you can change your Search ori gin when the “Sea rch For”
screen appears.
1. In the “Search For” screen, choose the “Where” field.
2. The Search Near screen appears. Select a place to conduct your search.
© 2011 TELENAV, INC. PAGE 35 OF 66
Most Popular Category
You can search for the most popular food/coffee places.
1. In the Search screen, expand the Food/Coffee category and choose “Most
Popular.”
2. The Most Popular search results screen displays items that are frequently
given higher star ratings. By default, results are sort ed by the number of
points they have received (popularity). Items with no points or negative
points are not displayed.
Popularity is calculated by the user-generated ratings, av eraged by con sidering
the scores of the ratings and the number of users that h ave rated the lo cation. A
location accrues points based on how many sta rs it is given by TeleNav GPS
Navigator users. When a location consistently achieves above-ave rage ratings, it s
popularity count increases. Negative ratings lower the popula rity count of the
location.
See “Reviews and Ratings” on Page 40
for more information.
© 2011 TELENAV, INC. PAGE 36 OF 66
Sponsored Result s
1. Icons next to business names indicate that more information is available in
the Details screen.
2. The Sponsored Results (Details) screen shows business details and
descriptions. The tabs you see may vary, dependin g on what is avail able for
the business.
Browse any deals or promotions that the business may be offering.
View menus for restaurant searches.
© 2011 TELENAV, INC. PAGE 37 OF 66
Map Results
You can view your search results plotte d on a map.
On the Map Results screen, choose 1-9 to center o n a certain locati on. Choose
the business summary toolbar at the top to view the details screen, or choose the
Previous
Points of interests are ordered based on how they we re sorted on the Search
Results page. If sorted by distance, the #1 point of interest is the on e closest to the
search location. If sorted by rating, the #1 point of interest i s the one with the
highest rating.
If you are viewing the Map Results screen from the Addres s Details screen, the
search result number for that point of interest i s highlighted by default. For
example, if you are looking at the second search result and choose “Map It” from
the menu, the second result appears in the center of th e page.
Use the finger-pinch action to zoom in and out, and slide your finger along the
screen to pan. Zooming out may allow you to view more results on the page.
or Next arrows to scroll through the Search Results list.
© 2011 TELENAV, INC. PAGE 38 OF 66
Search for Gas by Price
You can search for the cheapest gas prices aroun d your current lo cation or
another location that you specify.
1. Choose Search in the Main Menu.
2. In the Search screen, choose “Gas By Price.”
3. Choose “Any” to search all categories, or choose a fuel grade.
4. The Search Results screen displays with a list of gas stations sorted by
price. Choose
for sorting options.
5. Choose a gas station to go to its Details screen. From there, you can
call the business (if phone number is available).
6. Choose the selections on the Menu
the location to your Favorites.
© 2011 TELENAV, INC. PAGE 39 OF 66
to Drive To, Map, or Save
Reviews and Ratings
Locations with star ratings next to them indicate those for which you can view other people’s reviews (eith er
editorial or individual user review). You can also submit yo ur own rating for this lo cation, indicat ed by the number of
stars (the range is from 1 to 5).
Read Reviews
1. In the Search Results screen, select a location.
2. In the Details screen, choose “Reviews.”
NOTE: This option is not available if the business currently does not h ave any
reviews written yet.
© 2011 TELENAV, INC. PAGE 40 OF 66
3. A summary of all the reviews is presented on the next screen. Select a line
to read the full review.
Submit Your Own Rating
1. In the Search Results screen, select a location.
© 2011 TELENAV, INC. PAGE 41 OF 66
2. In the Details screen, select the stars.
3. In the Rate This screen, select a rating from 1 to 5. Your rating will be
averaged with other users’ ratings and wi ll affect the location’ s popularity
points.
NOTE: If you choose to rate a location that you have alre ady rated, the original
rating is displayed by default. If you submit a modified rating, the old rati ng is
excluded from the average and replaced wi th the new rating, and th e number of
reviews remains the same.
10. Maps & T raffic Menu
There are several ways in which you can view a map an d traffic information:
1. From the Maps & Traffic option in the TeleNav GPS Navigator Main Menu. A map of your last known
location is automatically displayed when you choose t his option. To vie w a map of a different area, choose
the New Map icon
© 2011 TELENAV, INC. PAGE 42 OF 66
.
2. From the “Map It” option for any location that you have found using the Directory.
For example, from the TeleNav GPS Navigator Main Menu, select Se arch. Once you have found your
desired location, choose the Map icon
for the location that you found.
© 2011 TELENAV, INC. PAGE 43 OF 66
Map Menu Options
The following graphic shows how you can i nteract with a map:
Center back on
your current
location
View/hide traffic
conditions for
your current route
Search for points
of interest in the
area
View another map
for a location that
you choose
© 2011 TELENAV, INC. PAGE 44 OF 66
Check T raffic
In the Maps & Traffic menu, you can also check traffic co nditions a round a
certain area.
1. Select “Maps & Traffic” on the TeleNav GPS Navigator Main Menu.
2. The map of your last known location appears. By default, traffic alerts,
as well as traffic flow information, are then shown o n the map, flashing
on and off.
NOTE: You can zoom in or out using the pinch action. Zoom levels range
from 1 (closest) to 9 (farthest). If no traffic information a ppears on the m ap,
try zooming out to show a larger area. Traffic flow information will only
appear for large roads such as high ways. Slide your finger a long the screen
to pan the map. When you zoom or pan, there may be brief activity to fetch
the updated map.
© 2011 TELENAV, INC. PAGE 45 OF 66
11. T ools & Extras Menu
The Tools & Extras menu gives you options for settin g your preferences and other features as described in the
following sections.
Weather
Check the weather conditions for your current location or for another location that y ou select.
1. Go to Tools & Extras >> Weather.
2. The weather condition for your current location is displayed at the top. You
can also see the weekly forecast.
© 2011 TELENAV, INC. PAGE 46 OF 66
3. Choose Change Location to view weather for another l ocation.
My Stuff
The My Stuff menu in Tools & Extras allows you to manage your Fav orites and Re cent Places.
© 2011 TELENAV, INC. PAGE 47 OF 66
My Favorites
You can view your Favorites or create new ones i n this screen.
Create New Favorite – Choose the
sign to select a new
address to mark as a Favorite.
Sync with Website – You can sync your device with addresses that
you have created on TeleNav GPS Navigator’s website,
maps.telenav.com
.
Received Addresses – This folde r contains addresses that other
TeleNav GPS Navigator or TeleNav users have shared with you. You
can delete favorites from this category, but the category itself may not
be deleted or renamed.
Individual Favorites – These are rep resented by the he art icon.
Select a Favorite for additional options:
The graphic below shows the interactions on a Favorites detail scre en.
Call the
business
Get driving
directions
Delete the
Favorite from
the list
Plot
location on
map
Edit the name,
address, or
category where
the favorite is
located
© 2011 TELENAV, INC. PAGE 48 OF 66
Category
This option allows you to organize where a location should be store d.
1. In Tools & Extras >> My Stuff >> My Favorites, chose an individual Favorite
from the list.
2. Chose the Edit icon
in the Details screen.
3. On the Edit Favorite screen, choose “Category.”
4. On the Select Category screen, check the category folder in the list to add
the location to the folder. You may select as many categories a s you would
like.
5. Choose the Save icon
and then Submit on the Edit Favorite screen.
© 2011 TELENAV, INC. PAGE 49 OF 66
Create New Category
1. In Tools & Extras >> My Stuff >> My Favorites, ch oose an individual Favorite
from the list.
2. Chose the Edit icon
in the Details screen. The Edit Favorite screen
appears.
3. Choose the Category field.
4. On the Select Category screen, choose the Add icon
.
5. On the next screen, enter a category name and choose Submit.
© 2011 TELENAV, INC. PAGE 50 OF 66
Delete or Rename a Category
You can delete or rename a category th at you have created in My Fav orites (the d efault “Received Addres ses”
category, which stores addresse s other users m ay have shared wit h you, cannot be delete d or renamed).
1. Choose Tools & Extras >> My Stuff >> My Favorites.
2. Press and hold down on a category that you want to rename or delete and
choose an option in the pop-up.
3. You have the following delete options:
Category Only – Delete just the category. All favorites will be moved
out of it and appear on the Favorites screen.
Category & Fav orites – Delete the category and all f avorites in it.
This deletes the favorites in this category only. If a favorite is also
saved under a different category, this action doe s not delete it there.
Cancel – Close the pop-up a nd go back to the My Favorit es screen.
© 2011 TELENAV, INC. PAGE 51 OF 66
Recent Places
You can manage your Recent Places in this scre en. Choose the Sy nchroni ze
icon
choose Delete All
to pull in any addresses you saved in the Nav Preplan website, or
to clear the list.
Choose a Recent Place in the list for the following option s:
Call – Call the business (if there is a phone numbe r listed with the
Recent Place).
Drive To – Get driving directions to this location.
Map It – Plot this location on a map.
Save as Favorite – Save the address to your Favorites list.
Delete – Delete the Recent Place from the list.
© 2011 TELENAV, INC. PAGE 52 OF 66
Commute Alerts
You can set up traffic alerts (20 maximum) for frequent commutes. Get a text
message or an email that gives you traffic information and e stimated delay time for
the route that your specify.
1. Go to Tools & Extras >> My Stuff >> Commute Alerts.
2. A list of the alerts you created are displayed in the order they were
created. Tap on an alert to edit it.
Choose the Synchronize icon
with the TeleNav website at maps.telenav.com.
Choose the Add icon
to add a new Commute Alert.
to sync your Commute Alerts
Create New Alert
To set up a new commute alert, do the followi ng:
1. Go to Tools & Extras >> My Stuff >> Commute Alerts and choose the Add
icon
2. In the Commute Alert screen, fill out the following information:
.
Route Name – Assign a name for the rout e (e.g., “Home to Work”).
Maximum 15 characters. If you do not assign a name, the street
address of the origin will be used as default.
Origin – Select a location for your starting point (default is your
current location).
Destination – Select a location for your ending point.
Time – Set a time to trigger the alert.
Frequency – Select Once, Daily, Weekly (sel ect a specific day of the
week), Mon-Fri, or Weekends.
Notification – Select Text Message or Email to be notified of your
Commute Alert. Email must first be confirmed.
3. Choose the Done icon
© 2011 TELENAV, INC. PAGE 53 OF 66
when you are finished.
Movies
Click Tools & Extras >> Movies to browse available movies, show times, and
theaters.
Where – Select a location for the search.
When – Select a date for the se arch.
© 2011 TELENAV, INC. PAGE 54 OF 66
Search Movies
On the Movies screen, choose the Done icon to see a list of available movies
and their rating.
1. Click on a movie to view more information. A list of nearby theaters
showing the movie is included, along with show times.
2. Choose “More Info” to read movie description and to purchase tickets via
your device’s web browser.
© 2011 TELENAV, INC. PAGE 55 OF 66
Preferences
You can set personal preferences in the P reference s menu.
© 2011 TELENAV, INC. PAGE 56 OF 66
General
In Tools & Extras >> Preferences >> General, you can edit the following:
Name – Edit your name here.
Region – Choose North Americ a.
Language – Choose English. Thi s is the language used for screen
labeling and audio prompts.
Distance Units – Miles/feet or kilometers/meters.
Map Colors – Daytime, Nighttime, or Auto. Nighttime colors have
greater contrast to let you better see the navigation scree n in the
dark. Choose “Auto” to have the navigation maps automa tically
switch between Daytime and Nighttime colors.
Initial Volume – Choose from Very Soft, Soft, Normal, Loud, or Very
Loud. You can adjust the volume while you are using TeleNav GPS
Navigator, but this preference controls the initial vo lume.
Navigation
In Tools & Extras >> Preferences >> Navigation, you can edit the following:
Route Style – Fastest, Shortest, Prefer Streets, Prefer Highway, or
Pedestrian. By default, all routes are “Fastest ” to minimize traffic
delays. You can choose “Ask me each trip ” for a reminde r pop-up
each time you choose navigation.
Avoid – Select what to avoid on your route: Ca rpool lanes, Toll s, and
Traffic Delays. You can make multiple selections.
Moving Maps –2D Moving Map s, 3D Moving Maps, or 3D Maps with
2D view at turns. Choose one to use as your default duri ng
navigation.
Backlight – Controls the backlight on the devi ce when Tele Nav GPS
Navigator is running.
Traffic Alerts – On or Off. If this feature is on, audio and visual traffic
alerts will appear on the 2D or 3D Moving Maps scree n if there is a
traffic incident on the route ahead.
© 2011 TELENAV, INC. PAGE 57 OF 66
Navigation Audio
In Tools & Extras >> Preferences >> Navigation Audio, you ca n edit the following:
Settings – Full Audio, Instructions Only, or No Audio. “Instructions
Only” will announce only directional turns and not street name s.
Guide Tones – This determine s the voice with which the navigation
audio is announced.
About
Find important information about your TeleNav GPS Navigator account such as the version num ber you are using
and your PIN. You can quickly find contact information for TeleNav GPS Navigator Custo mer Support or offer your
feedback for the application.
About TeleNav GPS Navigator
This menu option shows the exact version of Tel eNav GPS Navigator that i s on your device. Kno wing the exact
version of your software may be helpful if you ever have to call TeleNav GPS Navi gator Technical Support.
© 2011 TELENAV, INC. PAGE 58 OF 66
Support Info
Find contact information for TeleNav GPS Navigator Customer Support here. Once you a re on the Support scre en,
you can choose the phone number to quickly call Customer Support, or view additional support informatio n from
your device’s Internet browser.
Your PIN Number
View your PIN number. Your PIN is used to log into “My TeleNav GPS Navigator” at http://navpreplan.com for preplanning.
Feedback
TeleNav is always striving to give you the best user ex perience. The F eedback menu give s you the following
options so you can give us your feedback about how TeleNav GPS Navigator is wo rking for you.
Usefulness – High, Medi um, or Low
Frequency – Daily, Weekly, Monthly, or Less Often (less than month ly)
Speed – Was the speed of TeleNav GPS Navigator’s response time Fast, Average, or Slow?
Most Used – Drive To, Search (Directory), Maps & Traffic (View Maps), or Tools & Extras
Overall Rating – High, Medium, o r Low
Choose the Submit
Occasionally, you may also be asked to provide fee dback after a navigation session is finished. To opt out of future
feedback surveys, simply check the box, “Do not a sk me for feedba ck after trips. ”
icon to send us your feedback.
Cancel Subscription
Cancel your TeleNav GPS Navigator subscription directly from your device without
having to call into Customer Support. You can continu e using the a pplication until
your next billing cycle. You will be asked to fill out a brief survey on your reason for
cancellation.
NOTE: The “Cancel from Device” option is not valid for day-pass users.
© 2011 TELENAV, INC. PAGE 59 OF 66
12. Suspending T eleNav GPS Navigator
Making a Phone Call from T eleNav GPS Navigato r
You can Call In to a location that you have found in a Search such as a resta urant,
a hotel, or a store. Simply choose the phone numb er listed.
T aking an Incoming Call
When you are using TeleNav GPS Navigator and your d evice receives an incoming call, your phone ring s and
displays a screen that gives you the option to Ans wer the call or Ignore the call.
If you ignore the call, TeleNav GPS Navigator resumes and conti nues with the function that you were using before
the call came in.
If you answer the call, TeleNav GPS Navigator will be operating but “suspended.” After the call, TeleNav GPS
Navigator should resume from its suspended state. If you are navigating and have gotten off the route, Te leNav
GPS Navigator will say “Rerouting” and obtain a new route for you.
© 2011 TELENAV, INC. PAGE 60 OF 66
Calendar and E-mail Events
When a scheduled calendar event occurs, or an e-mail m essage arrive s while you
are using TeleNav GPS Navigator, a pop-up notification will appear similar to that
shown on the right. You can interact with the Calendar or e-mail event by
dismissing it or placing it on snooze.
Interruption of Other Services
Whenever TeleNav GPS Navigator needs to contact its servers (such as when generating a route), it uses y our
carrier’s data service, and other services such as SMS messaging and conventional cellular call s are not available.
Typically, this interruption of other services lasts no more than 20 se conds.
13. Changing your PIN number
1. In an Internet browser go to the TeleNav GPS Navigator Pre-Planning website at maps.telenav.com.
2. Enter your phone number and PIN to log in.
3. Click the Profile tab and choose “Change PIN.”
4. Enter your current PIN number and your new PIN number.
5. Click Save.
© 2011 TELENAV, INC. PAGE 61 OF 66
NOTE: You can find your current PIN number by selecting Tool s & Extras >> About >> Your PIN Number:
14. Exiting T eleNav GPS Navigator
To exit the TeleNav GPS Navigator application, press the Back key () on y our
device when viewing the TeleNav GPS Navigator Main Men u.
15. The T eleNav GPS Navigator Website
To access the general TeleNav GPS Navigator main web site, go to www.telenav.com.
You can also log in to the TeleNav Pre-Planning website (maps.telenav.com
Route planning for a trip by entering th e starting and destination add resses (thi s does not updat e
information on your device).
) to use features such as:
The Search directory for finding restaurants, motels, stores, gas stations, etc. You can also get
addresses, phone numbers, maps, and directions.
© 2011 TELENAV, INC. PAGE 62 OF 66
Add an address and save it to the My Favorites list on your device. The next tim e you launch the
TeleNav GPS Navigator application on your device, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: Favorites created on the website will only show up in your My Fa vorites list on t he device after you
choose the “Sync” option on the Favorites page within TeleNav GPS Navi gator.
Manage addresses in your My Favorites and Recent Place s lists (both of whi ch update informati on on
your device). These lists can grow to an unlimit ed length . You can also delet e addres ses you no
longer need.
Manage an independent Web address book (saved to y our Web address boo k only, not saved to y our
device).
Update your personal information including your home and work a ddresses and y our email add ress.
Change your PIN number.
Contact Customer Support.
If you need to migrate your TeleNav GPS Navigator account t o a different phone nu mber, please call Tel eNav GPS
Navigator Customer Support at 1-800-331-0500. Fo r security reasons, you cannot pe rform this change unassiste d.
16. Error Conditions
Account cancelled
Your TeleNav GPS Navigator account has been cancell ed. Contact TeleNav Cu stomer Support at
1-888-353-6284 (or dial 611 from your handset).
Account not found
You do not have a valid TeleNav GPS Navigator account. Conta ct TeleNav Custome r Support at
1-888-353-6284 (or dial 611 from your handset).
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please
note that some car windshields that have heat-refle ctive coatings may reduce the quality of the GPS signal. Y our
device should announce when you hav e adequate GPS signal again.
Invalid login
Your account number is your 10-digit mobile phon e number beginni ng with area cod e. Your PIN is by default the
last 4 digits of your phone number.
If for some reason you cannot access your PIN, contact TeleNav Customer Support at 1-888-353-6284.
Low battery
The GPS will not work if the device’s battery charge level is below about 15%. Starting with a f reshly charged
standard battery, we have used TeleNav GPS Navigator f or around 4 hou rs before it became n ecessary to co nnect
the charging cable. If you get a low battery warn ing, connect a chargi ng cable as soo n as possible. In some cases,
you may need to wait a while for the battery to become suffici ently charged so that the GPS re ceiver will work.
© 2011 TELENAV, INC. PAGE 63 OF 66
Please input password or Password needs 4 digits
You must provide a four digit personal identi fication numb er (PIN) to log into Tele Nav GPS Navigator.
Network signal weak
If the carrier network signal is weak, move to an area where reception is better and try the function that requires
network access again.
TeleNav GPS Navigator encountered an erro r
TeleNav GPS Navigator is having technical problems with the specifi c request that you made. This can be due to
an address that it cannot find, or mapping data that d oes not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.
TeleNav GPS Navigator not available
If you get an advisory message that TeleNav GPS Navigator is not availabl e, exit the applicati on and then re-laun ch
it. If the problem recurs, it may be due to a temporary server outage.
Unable to generate a route
TeleNav GPS Navigator could not generate a ro ute between the two en dpoints of the ro ute. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.
Unable to login
Someone may be fraudulently using your account. You will need to change your PIN (see page 61
log in again.
Your account has expired
You do not have a valid TeleNav GPS Navigator account. Order TeleNav GPS Navigator by calling TeleNav GPS
Navigator Customer Support at 1-800-331-0500 (or di al 611 from your hand set).
) and attempt to
17. FAQs
Why do I need the carrier’s data serv ice?
The data plan allows you to access nationwide rout es, maps, and Direct ory content from the T eleNav GPS
Navigator servers using the data co mmunication fe atures of your device. Th ese services ar e different from your
cellular airtime. To order a data plan from your wirele ss carrier, plea se contact their cust omer supp ort directly.
How long after I apply for the data serv ice until I can use my TeleNav GPS Nav igator application?
Generally, it takes until the following business morning before the data servi ces are fully provisi oned. If you already
have data services, it should be no more than 4 hours before an added TeleNav GPS Navigator plan is active.
Does TeleNav GPS Navigator use up my v oice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functi ons. Using data d oes not use any of your v oice
minutes. However, placing calls to businesses you found throug h the Search feature use s voice minutes.
© 2011 TELENAV, INC. PAGE 64 OF 66
How do I increase or decrease the voice promp t volume?
Speaker volume can be controlled with the volume butt ons on the si de of the device.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of t he time, the GPS is accurate
to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. B uildings, cov ered parking area s, tunnels, and den se foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initializati on time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended th at you move into an open area
and then begin to use the TeleNav GPS Navigat or service.
Why does the GPS not work near buildings an d other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your lo cation. Sometimes the satellites are
not overhead but near the horizon; in these cases, the GPS receiver in your device must have a clear view of the
horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your device alerts you if yo u do not have a valid GPS signal. If this
happens, move to an area where there is a clear view of t he sky so the receiver can hear the GPS signal s from
space.
What happens if I’m using TeleNav GPS Navigator for driv ing directions and I l ose the GPS signal while
driving across a bridge or through a tunnel or lo se the GPS signal for some other re ason?
TeleNav GPS Navigator remembers the speed at which you we re driving bef ore losing the GPS si gnal. TeleNav
GPS Navigator continues to give you driving directions based o n an estimate of the p rojected distan ce that you
may have traveled at your last recorded rate of speed. TeleNav GPS Navigat or recalculates you r current position
when you regain a GPS signal and adjusts your driving directions accordingly.
I noticed there are stars next to some re staurants I hav e viewed or saved. Ho w is popularity rated?
Popularity is calculated by the user-generated ratings, av eraged by conside ring the scores of the rati ngs and the
number of users that have rated the location. A lo cation accrues points based on how many stars it is given by
TeleNav GPS Navigator users. When a location consistently achieves abov e-average rating s, its popula rity count
increases. Negative ratings lower the popu larity count of the locatio n.
How long are ratings kept?
Ratings and reviews expire after two years.
18. Customer Support
Send an email with your questions or comments to T eleNav GPS Nav igator Customer Su pport, or enter a
comment through the TeleNav GPS Navigator Web site. We will promptly reply t o your inquiries.
© 2011 TELENAV, INC. PAGE 65 OF 66
Toll Free Customer Support Line: 1-88-Tel eNav-4 (1-888-353-6284)
Fax: 408-245-0238
care@telenav.com
www.telenav.com
TeleNav, Inc.
1130 Kifer Road
Sunnyvale, CA 94086
19. T eleNav Services W arranty
The content and Java application services provided by TeleNav is provided “as is” and “as available” without
warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or
fitness for particular use, or non-infri ngement. You a cknowl edge th at your use of the TeleNav se rvice is at your sol e
risk and you agree that the service and the information provide d are without wa rranty of any kind by Tele Nav.
TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services
available from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from
unreliable data due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav
does not warrant the services in any respect due to such circumstance s beyond its contro l.
Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav
believes to be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or completeness
of any information made available to you for any particular purp ose. Unde r no ci rcum stance s, in cludin g ne glig ence ,
will TeleNav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect,
incidental, special or consequential damages that results from your use or your inability to use the services. You
acknowledge that this limitation applies to all content information or other services available from TeleNav, and
whether or not TeleNav has notice of the possibility of such damages, and whether or not to circumstances giving
rise to such damages may have been within the control of TeleNav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to
you. In those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliates, officers and
employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees,
asserted third party due to, or arising out of your use of the servi ce and the site.
TeleNav Inc.
1130 Kifer Road
Sunnyvale, CA 94086
T: 408.245.3800
F: 408.245.0238
www.telenav.com
© 2011 TELENAV, INC. PAGE 66 OF 66
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