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No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose,
without prior written consent from Telenav, Inc. Telenav, Inc. hereby grants the right to download one copy of this
manual onto a hard drive for personal use. This manual is copyrighted and contains proprietary information that is
subject to change without notice. For more information, visit www.telenav.com
2. Safety and Legal Notices................................................................................................................................8
3. Data Service Options......................................................................................................................................8
Tips on Using GPS............................................................................................................................................. 10
7. Common Features.........................................................................................................................................12
Speak It ............................................................................................................................................................... 13
8. Using a Bluetooth Headset..........................................................................................................................14
9. Drive To Menu................................................................................................................................................15
Set Up Home ...................................................................................................................................................... 18
Set Up Work........................................................................................................................................................ 18
Create New Category.................................................................................................................................. 21
Delete or Edit a Category............................................................................................................................ 22
Other Ways to Get Directions ............................................................................................................................ 26
Editing Your Route ...................................................................................................................................... 28
Moving to the Nearest Street ............................................................................................................................. 29
Audible Guidance During Navigation ................................................................................................................ 29
Miss a Turn? ....................................................................................................................................................... 30
3D Moving Map ........................................................................................................................................... 31
End Trip........................................................................................................................................................ 41
Navigation Menu Options................................................................................................................................... 41
End Trip........................................................................................................................................................ 41
Report Red Light Camera........................................................................................................................... 41
Map Menu Options ............................................................................................................................................. 44
Other Ways to View a Map ................................................................................................................................ 46
Define a Location................................................................................................................................................ 51
Sort by Best Match ...................................................................................................................................... 51
Sort by Distance .......................................................................................................................................... 51
Sort by Rating .............................................................................................................................................. 51
Most Popular Category ...................................................................................................................................... 53
Search for Gas by Price ..................................................................................................................................... 53
Ratings and Reviews.......................................................................................................................................... 59
Submit Your Own Rating and Review........................................................................................................ 60
My Apps .............................................................................................................................................................. 61
Deliver At .............................................................................................................................................. 65
Changing the Car Icon ................................................................................................................................ 69
My Account ......................................................................................................................................................... 70
Adding a Credit Card................................................................................................................................... 70
PIN Protection for Your Credit Card Information ................................................................................ 70
Edit or Delete a Credit Card........................................................................................................................ 71
Canceling Your Subscription ...................................................................................................................... 75
13. Menu Features...............................................................................................................................................76
About ................................................................................................................................................................... 76
About Telenav GPS Navigator ................................................................................................................... 77
Support Info ................................................................................................................................................. 77
General ........................................................................................................................................................ 78
Home Address............................................................................................................................................. 79
Work Address .............................................................................................................................................. 79
Making a Phone Call from Telenav GPS Navigator ......................................................................................... 85
Telenav GPS Navigator Options from Phone Contact List .............................................................................. 85
Taking an Incoming Call..................................................................................................................................... 86
Calendar and E-mail Events .............................................................................................................................. 86
24. Appendix A: Features Matrix.......................................................................................................................94
Telenav GPS Navigator™ v7.1 utilizes the integration of GPS position determination technology, the Android™
programming environment, and access to your wireless carrier’s data network. Depending on your subscription, the
Telenav GPS Navigator application provides:
GPS navigation that punctually guides you turn-by-turn to any destination address in the United States. If
you miss a turn or get off-track, Telenav GPS Navigator will calculate a new route for you.
Up to three routes to choose from before your trip, with estimated times for each route to put you in
control of navigation.
Navigation features such as Lane Assist to help you determine which lane(s) to be in at a multi-lane
highway junction or an intersection. View red light camera and speed trap locations on your navigation
map, as well as the legal speed limit.
Audio and visual traffic alerts while driving or viewing maps, as well as traffic rerouting capabilities to
minimize delays on your trip.
Enter destination addresses by keying or speaking directly into the device, entering them on the Telenav
GPS Navigator website, or by pulling your contacts from the device’s Contacts list. Optionally, you can
input a remote origin and receive Driving Directions from that origin address to the selected destination
address.
A Places search feature that allows you to find addresses or businesses quickly and directly from the
home screen by typing into a one-box search field, speaking a simple audio command, or accessing a
full page of Places category buttons. You can phone the business first to check availability of an item or
get a reservation and then navigate to it. You can also save the address for use later in the day.
Points-of-Interest search result ads that offer merchant review, deals, and restaurant menus (depends on
availability).
Maps of the area around your current location, a marked favorite, or an address you enter manually or
have previously entered. You can pan the map (adjust left/right/up/down), and zoom in or out. Maps and
points-of-interest are frequently updated for accuracy, at no additional charge to you.
The ability to set up alerts for your daily commute and view any traffic incidents on the map of the route.
The ability to set Daytime or Nighttime colors for your map or navigation screens. You can also set this to
“Auto” for automatic color adjustment throughout the day.
A Movies feature to search for movies based on location or theaters.
A Weather feature to view current weather conditions, as well as a 7-day forecast, for a location that you
choose.
The ability to personalize the application by selecting the use of U.S. customary or metric distance units,
the language for audible guidance, the volume and map colors, etc.
For a comparison of features between Standard and Premium accounts, please refer to Appendix A on page 94
Please read this section carefully before u sing Te lenav GPS Nav igator
Telenav will not accept any responsibility whatsoever for accidents resulting from failure to observe common sense
precautions. Your personal judgment, traffic regulations, and common sense must always take precedence over any
driving direction produced by Telenav GPS Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays,
audible cues, or manually interacting with the controls. When you need to enter data on your device using the keypad or
study the display, please do so while the vehicle is parked, not while in motion. Should your ability to drive responsibly be
decreased, please turn off the device.
WARNING: Install the equipment safely .
If you are using a device mounting kit, make sure that it does not obscure your vision. You may wish to charge the
device while using Telenav GPS Navigator. If so, make sure the charging cable does not interfere with any of the vehicle
controls.
WARNING: Drive safely and use common sens e.
The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence over the
instructions provided by Telenav GPS Navigator.
It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and above all use your own
personal judgment while driving. If you feel that a route suggested by the navigation software instructs you to perform an
unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you consider unsafe, do
not follow the instructions.
3. Data Service Options
The Telenav GPS Navigator application that you install on your device requires a means of accessing the public Internet,
which is typically provided by your carrier’s data network.
The Telenav GPS Navigator application communicates with the Telenav GPS Navigator servers to get routing, maps,
and points of interest via your carrier’s data network. You do not need to purchase additional data services if you already
have a data or email services plan for your device. However, if you do not already have a data or email services plan,
you must order one from your wireless carrier so you can use the Telenav GPS Navigator application.
Your Android device provides several different ways for you to control Telenav GPS Navigator and input information.
The table below explains the phone controls most commonly referenced. Please refer to the user's guide for your
specific model.
Key Name Function
or
Back button
Call button
End Call button
Home button
Menu button
In most Telenav GPS Navigator screens, the Back button will return you
to the previous screen. Pressing the Back button while in a Drive To
session will open the End Trip prompt. Pressing the Back button while at
the Telenav GPS Navigator Main Menu will close the app.
The Call button is typically used when you speak in an address. You can
also press the Call button to make a phone call and temporarily suspend
Telenav GPS Navigator.
Press End Call to end a phone call or to temporarily suspend Telenav
GPS Navigator and lock the screen.
Press Home to return to the Home Screen from anywhere on your
phone. Press & hold Home to bring up the recent applications window.
Pressing the Menu button while using the Telenav GPS Navigator
application may give you a variety of options, depending on what screen
you are on. There is usually an option for Help and one to take you back
to Telenav GPS NavigatorHome to reduce how often you would have
to press the Back button.
Use the trackball or D-Pad (depending on your device) to navigate
selectable items on the screen. Click the trackball to select a highlighted
item or action.
As with the Menu button, clicking the trackball while using the Telenav
GPS Navigator application may give you a variety of options, depending
on what screen you are on.
The volume control buttons are located on the side of the phone. Use
them to manually increase or decrease the volume of audible alerts in
Telenav GPS Navigator.
5. Getting Started with Te lenav GPS Navigator
The Telenav GPS Navigator application that resides within your device requires a data plan from your wireless carrier
and means of accessing the public Internet. This allows the application to access its servers for mapping, routing, and
search services from your device.
Software Inst allation
Telenav GPS Navigator can be downloaded directly from your mobile device. Tap on the Telenav GPS Navigator logo to
download the application for free from the Android Market. Then follow the on-screen instructions to pay for a
subscription service.
Tip s on Using GPS
In order to get information for navigation, devices are equipped with a GPS receiver that uses signals from satellites
orbiting the earth. If this is your first GPS device, the following tips will help you get started.
When using GPS, make sure you are outside with a clear view of the sky and no buildings or trees are in
the way.
The time to acquire the first GPS signal of the day may take up to 2-3 minutes, so please be patient.
Keeping your device powered on will help make getting subsequent GPS signals much faster during that
same day.
6. Launching Telenav GPS Navigator
1. If the application menu is hidden, choose Apps on the bottom toolbar. Then
choose the Telenav GPS Navigator icon.
2. The splash screen will appear.
3. Next, the Terms of Use screen will appear. If you agree to the terms and
conditions, choose Accept to continue.
NOTE: During the login process, you may be asked to enter your phone number
for verification purposes. You may al so be sent a code to log in via a te xt messag e.
If you see either of these screens, simply follow the pro mpts to complete the log in
process.
4. During your first use of Telenav GPS Navigator, the phone will download the
audible and graphical content needed to build the displays and produce
audible messages. The time it takes to complete the download depends on
wireless data connection.
When Telenav GPS Navigator is using data service to contact the Telenav GPS
Navigator servers, it will present a message such as: a) Reading GPS, b) Waiting,
c) Sending,
d) Receiving, e) Logging in, f) Personalizing, g) Loading, and h) Storing.
NOTE: Do not interact with your Android device while this download is underway. Wait for it to finish. When the
download is completed, you will see the Telena v GPS Navigator Drive To screen.
NOTE: If the Tele nav GPS Navi gator appl ication indicat es that it cannot rea ch the servers, the m ost likely re ason is that
your carrier data service plan is not yet active. You will not be able to progress beyond this point until your account is
returned to current status. You may also see an import ant message fro m Telenav GPS Na vigator rega rding upgra des,
scheduled downtime, pending account expiration, et c.
The toolbar at the bottom of the screen allows you to access Telenav GPS
Navigator’s key features:
Drive To
Maps
Places
Extras
Search
The Search box at the top of most of the application screens lets you conveniently key in an address or business. For
example, you can type in “coffee” or a specific address to drive to.
You can use a Bluetooth headset with Telenav GPS Navigator for features such as Drive To navigation instructions, or
to speaking in an address. To do so, you must first pair your Bluetooth headset from the Android menu. The following
instructions are for a Samsung Galaxy device; your Bluetooth menu options may vary.
1. From the Android main menu, go to Settings >> Wireless and Network >> Bluetooth Settings.
2. On the "Bluetooth Settings" screen, make sure Bluetooth is enabled and then choose Scan Devices. The
phone will search for nearby Bluetooth devices.
3. Find the device name in the Bluetooth devices results list. You may need to follow the pairing instructions and
provide a password if asked, depending on your specific Bluetooth device.
4. Once the device is paired, launch Telenav GPS Navigator (make sure your Bluetooth device is powered ON).
Then choose a destination in the Drive To menu.
5. Audio will now be routed through your Bluetooth headset.
After the pairing, Telenav GPS Navigator will recognize and remember your Bluetooth when you are using the
application.
Use Drive To and choose from a variety of ways to navigate to an address. The
Drive To Menu options are:
Address – Enter a street address in the search box at the top of the
screen.
Home (this appears as “Set up Home” if you have not yet set up an
address) – Get directions from any location to your home address.
Work (this appears as “Set up Work” if you have not yet set up an
address) – Get directions from any location to your work address.
Resume Trip – Your last trip destination appears on the screen if
your navigation session was interrupted. Choose the location to
navigate to the destination from your current location.
Favorites – Choose a Favorite place to get directions to it. These
are addresses that you have found and saved in the past. My
Favorites can also include Category folders that you create to
organize addresses according to your needs.
Recents – You can get directions to a Recent Place that you found
in a Places search or located with other Drive To options.
Airports – Quickly find airports by 3-letter code or city name.
Airports closest to your current location are automatically suggested.
Contacts – Select saved contacts from your device’s Address
Book.
After you choose an address, the Confirmation screen will appear. You can
change your destination, starting point, or route style by choosing Ro ute Settings on this screen. See “Trip Confirmation Screen” on page 28
information.
You can enter an address by typing into the Search Bar at the top of most
Telenav GPS Navigator screens, or by tapping the microphone icon at the
bottom toolbar and speaking the address (see page 13
on speech input).
TIP: Partial entry (5 or more letters) is okay for the street name. You ca n also
leave the Address field blank and just type in a city and state or zip code to
use the address of the city’s center. As you enter characters, nearb y cities or
addresses that you have recently visited will be automatically sug gested. To
save time, you can sele ct the su ggestions b efore you finish typing.
for more information
Choose the Search button
directions.
Telenav GPS Navigator checks to see if the address that you entered can be
found. Telenav GPS Navigator prompts you to modify the address if it is too
new to be found in the mapping database or if the street number cannot be
found for some other reason; for example, if the street number does not exist.
Telenav GPS Navigator may also propose an address closest to the range of
your entry.
Favorites are places that you have saved in the past so you can quickly access them. Your Favorites list can grow to an
unlimited length. If your Favorites list is long, it may be easier to use the Filter function to find your desired Favorite. To
use the Filter function, enter one or more alphanumeric characters in the text field at the top. As you type, the closest
match(es) will appear at the top of the list.
You have the following options in the Favorites screen:
Sync with Website
Telenav GPS Navigator website at http://www.telenav.com/
User-Created Categori es
create when you save or edit a favorite.
Individual Favorites
organized into categories. Press and hold on any Favorite for
additional options:
o Drive To – Get driving directions to this location.
o Call – Call the business (if there is a phone number listed with the
Favorite).
o Map – Plot this location on a map.
o Edit – Edit the name, address, or category in which the favorite is
located (See Category below).
o Delete – Delete the Favorite from the list.
o Share – Send this address to a friend.
– Pull in addresses that you saved in the
.
– These are folders that you can
– These are Favorites that you have not
NOTE: Depending on the F avorite, not all o f these options may be a vailable.
In the Favorites screen, select an address to get driving directions.
You can enter a Place name or category by typing into the one-box Search field
at the top of most Telenav GPS Navigator screens, or by tapping the microphone
icon at the bottom toolbar and speaking the name of a Place or category (see
page 13
Alternatively, you can tap the Places button at the bottom toolbar and type in a
business name or tap the button for a category such as ATM, Food/Coffee, Gas,
Grocery, or Lodging.
When a business that matches your criteria appears, choose it to get navigation
directions to that address. When you start a navigation session, the business you
choose is automatically saved to your Recent Places list.
for more information on speech input).
See the Places Menu on page 48
Choose More
a Category screen, you can also use the “Find” feature to filter your search.
to see a full listing of the available categories. On the Select
Recents (or Recent Places) are addresses used recently for navigation.. When an
address in the list is used within Telenav GPS Navigator, it is promoted to the head
of the list.
Telenav GPS Navigator automatically saves all of the places that you chose for
navigation.
Choose the
Navigator website at http://www.telenav.com
Choose Delete All to conveniently erase your entire Recent Places list.
In the Recent Places screen, select an address to get driving directions.
Your Recent Places list can grow to an unlimited length. If you have a large Recents list, it may be easier to use the Find
function to find your desired Recent Place. To use the Find function, enter one or more alphanumeric characters in the
Find text box. As you type, the closest match(es) will appear at the top of the list.
You can press and hold any choice in the Recent Places screen to call up a Menu for the following options:
Drive To – Get driving directions.
Call – Call the business (if there is a phone number listed with the Recent Place).
Map – View a map of the Recent Place.
icon to pull in Recent Places that you saved in the Telenav GPS
.
Add to Favorites – Save the Recent Place to your Favorites list to easily locate it later.
Delete – Delete the Recent Place from the list (you can delete Recent Places individually this way
instead of choosing Delete All).
Share – Share the address with contacts from your device’s Contacts list or by providing recipients’
Quickly find addresses that you have saved in your device’s Contacts list. If you
have a large Contacts list, it may be easier to use the Search function to find your
desired address. To use the Search function, type a First or Last name of a contact
in the Find text box. As you type, the closest match(es) will appear at the top of the
list.
In the Contacts screen, select a contact to get driving directions.
Airports
Quickly find airports by Airport Code or City Name. The airports closest to your
current location are displayed for your convenience.
1. From the Drive To screen, tap the Airport button.
2. In the Airport screen, enter the three-letter abbreviation of the airport, or type
the whole name of the airport (see page 13
input).
NOTE: As you type, matching ai rports will be suggested. Choose one of the
suggestions to sa ve time.
3. Choose an airport to get navigation directions.
There are several ways to get driving directions to a desired location.
1. Open your phone’s contact list to choose a contact with a validly formatted postal address – example: street
number and street name, city, state, zip code (optional). Then tap on the address, choose Telenav GPS
Navigator, and choose Drive To.
2. Use the Places option on the bottom toolbar and search for a Point of Interest (POI). In the Details screen for
the business, choose the green address button to get driving directions.
Moments after you select a Drive To location, the Trip Confirmation screen
appears. Telenav GPS Navigator calculates what it believes to be an optimal route
to your destination and offers up to three routes for your trip.
Editing Your Route
Telenav GPS Navigator assumes that you want to start from your current location,
but you can edit your route.
1. Choose the Route Settings box at the top-right of the Trip Confirmation
screen for editing options.
2. After you have customized your options, choose Get Route to get
directions.
NOTE: You can also make adj ustments to your rout e settings in Menu >> Setti ngs
>> Navigation (see page 79
Edit Origin
for details).
The option lets you choose a street address other than your current location from which to start your route.
This option lets you change your destination to a different street address.
1. Choose the Destination field on the Route screen.
2. Choose a new ending point for the trip.
Edit Route Settings
This option lets you edit your route style in the following ways:
Fastest – This default Route Style finds the fastest driving route.
Shortest – This Route Style may or may not take more time to drive but it shows you the shortest
distance.
Avoid Highway – Use local streets instead of highways if possible.
Pedestrian – Find walking directions.
NOTE: The “Pedest rian” rout e style may m ake your walking rout e easier, for e xample by allo wing you to take
advantage of going the wrong way do wn one-way street s. As always, use you r common se nse to determine t he
safety of any route.
Next, make your selections on the following:
Avoid Traffic – Find the best route around traffic jams.
Avoid Tolls – Find a route around tolls, if possible.
Use Carpool Lanes – Find routes that have a carpool lane option.
NOTE:These options are gr ayed out if you selected “Pedest rian” as your Route Style.
Edit Voice Settings
This option lets you customize the audible cues received during a navigation session.
Directions & Traffic – Announce turns (left, right, etc.) and any traffic alerts/incidents along the route.
Directions Only – Announce just turns (left, right, etc.).
Traffic Only – Announce just traffic alerts/incidents along the route.
None – No audio.
Moving to the Nearest Street
If you are not directly on a street, for example you are in a large parking lot or driveway, you will see a screen that shows
Telenav GPS Navigator’s best estimate of where you are, with guidance on how to move to the nearest street.
Audible Guidance During Navigation
The lead times for the audible guidance are increased proportionally to your driving speed. This allows more time for
changing lanes before a turn if you are driving at highway speeds as opposed to driving more slowly on local streets. A
preference setting in Menu >> Settings >> Audio >> Audio Guidance determines whether street names are included in
the messages or not. Enabling street names increases packet data usage.
Audio Replay
If you wish to hear an updated informational message for the current route segment, simply tap the top navigation bar.
Miss a T urn?
Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to your
destination, the Telenav GPS Navigator automatically creates a new route to your desired destination, audibly
announces, “Rerouting,” and gives you a new set of instructions.
If you realize you have missed a turn or have otherwise gotten off the route, just keeping driving. Telenav GPS Navigator
detects your current location and recalculates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for Telenav GPS Navigator to update your route. If during this process you
make additional deviations from your current route, Telenav GPS Navigator may have to contact its servers for another
new route.
Since Telenav GPS Navigator requires access your carrier’s network, if you are off route and outside of the carrier’s
coverage area, you must return to your carrier’s coverage area in order for Telenav GPS Navigator to recalculate your
route.
Smartly-cached map data on your handset allows you to navigate and get turn-by-turn re-routing directions even when
you have traveled a small distance outside the carrier’s coverage area.
Navigation Views
The default navigation view is 3D moving maps, but you may wish to use the 2D Map instead. Tap the Directional
Heading compass
top navigation bar.
You can change the default navigation view in Menu >> Settings >> Navigation >> Map Style (see page 79
information).
to toggle between 3D and 2D map views. To repeat an audio prompt during navigation, tap the
This view allows you to see how the road ahead is organized, similar to the
perspective of a bird flying above the route. You can see the route to your
destination as a blue overlay on one of the roads with white triangles leading you in
the correct direction. Orange arrows mark any upcoming turns.
The name of the street you are currently on is displayed at the bottom of the
screen. The street name for your next turn is shown at the top.
2D Moving Map
The 2D view allows you to see how the road network is organized, similar to the
perspective of a cartographer looking down on a map.
The name of the street you are currently on is displayed at the bottom of the
screen. The street name for your next turn is shown at the top.
In 2D and 3D moving maps, you can zoom in or out while navigating by using the “+” and “-“ buttons on the screen. You
can also pan the map up, down, left, and right by sliding your finger along the screen. You may see a small network
activity indicator comprised of two arrows in the upper-right corner of the display when you change map scale factor. If
you pan out of the current route, the map will snap back to the current route after 15 seconds with no click activity.
The content on the 3D Moving Map navigation view is explained below.
The following table explains some of the icons that you may see during a navigation session when viewing a 2D or 3D
Map.
Icon Name Function
Lane Assist
Speed Limit
Traffic Alert
Red Light Camera
Speed Trap
The Lane Assist feature is designed to help you
determine which lane(s) to be in at a multi-lane highway
junction or an intersection. As you approach a turn or
junction, the Lane Assist graphic will be displayed on the
screen with correct lanes highlighted for your route. Lane
Assist is shown at the bottom of the screen.
The legal speed limit will be displayed on the screen for
major roads and highways. The bottom toolbar will turn
red with an “Over Speed Limit” warning if you are
exceeding the posted limit.
When you are viewing moving maps during navigation
and have set Traffic Alerts to “On” in Menu >> Settings
>> Navigation >> Traffic Incident Alert, an icon will
appear on the map if there is an accident less than 15
miles ahead of your current route. You will see the
distance along the route until the incident and hear an
audio warning.
You will see an icon when you are approaching a red
light camera. Red light camera data is reported by users
of Telenav GPS Navigator and a third-party vendor.
You will see an icon when you are approaching a speed
trap. Speed trap data is reported by users of Telenav
GPS Navigator and a third-party vendor.
If you are close to certain POI’s, a Virtual Billboard will
appear at the bottom of the screen. Choosing the
billboard will reveal a description of the POI.
See page 81
Billboards.
for more information about Virtual
Navigation T oolbar Options
Tap the navigation screen to call up the bottom toolbar and other navigation options. These are described in the sections
below.
When you arrive at your destination, press the Back button. The navigation screen will also automatically exit after a
Tap on the navigation screen to call up the toolbar and then choose Route for the following options.
Turns
This screen shows a text listing of every turn for this navigation session from your
starting location to your destination, along with mini turn icons.
Tap on a line to view a turn-by-turn map of that segment along the route.
This screen shows you any delays from traffic, a summary of incidents on the
route, and the average speed for each segment where available. You can tap on
any line to view more details.
NOTE: This screen can also be accessed by tapping th e Traffic icon
navigation screen. If there is a Traffic Alert icon
on the navigation screen
on the
and you tap on it instead of the Traffic icon, a summ ary of the specific incide nt
coming up on your route will be displayed instead.
Below is an explanation of what you will see on the Traffic Alert screen:
Incidents (triangle icons) – Total number of remaining incidents
directly along the route. The color of the triangle indicates incident
severity:
Color Severity
Yellow Only Minor incidents
Orange At least one Major incident,
no severe incidents
Red At least one Severe incident
Time – Estimated time the entire trip will take, including any traffic delays.
Mph/Kph – Average speed on that road segment.
Street – The street or highway name of the road segment.
NOTE: “N/A” is displa yed for segments wit hout traffic flow inf ormation (u sually local street s) or segments fa rther than
Minimize Delays – Reroute to minimize traffic delays for the entire
current route.
Avoid Segment (this option appears when you tap on a segment
with an incident detail) – Reroute to avoid the selected segment.
NOTE: Press the Back button on the phone or the Nav button at the bottom
toolbar to go back to the navigation screen.
3. The Suggested Route screen shows the proposed new route, outlining the
original (blue) and suggested route (pink), as well as listing the estimated
time saved.
Choose Accept New Route to generate a navigation session for
the new route.
Choose Use Current Route to go back to the navigation screen.
When you hear an audio warning about a traffic incident during your navigation
session, you can re-route directly from this screen to avoid congestion ahead.
1. During navigation, an audio warning sounds to alert you to traffic incidents
along your route. An alert icon appears on the map,
showing severity and distance to the incident.
2. Tap the traffic alert icon on the device. The application automatically calculates a route to avoid all incidents
within a 15-mile range.
(Audio) “Accident 0.4 miles ahead
on US 101 at Lawrence
Expressway; 1 lane closed. Tap the
traffic alert to avoid.”
Map
The entire route from your starting location to your destination is drawn on a map,
complete with the latest traffic alerts and traffic flow information. The route is
displayed as a blue line connecting the Start and Finish flags.
Choose Traffic to see a list of traffic details by road segment.
Use a pinching motion to zoom in and out of the map. Slide your
finger along the map to pan.
To go back to the Navigation screen, press the Back key on the
Use the Places menu to find the desired locations along your navigation route. For
example, find every bank on your route between San Francisco and Sacramento.
After you have entered a keyword for your search or selected from the available
categories, you have the following search options:
Up Ahead – Find points of interests along the route near your
current location.
Near Destination – Find points of interest near your destination.
The results screen displays either the number of miles from your current location
(if you chose Up Ahead), or the number of miles from your destination (if you
chose Near Destination). Select a restaurant from the Search Along list to get
driving directions from your current location to the restaurant.
Choose the Map button
to view the points of interest on a
map along your route.
You can change the sorting options (by Best Match, Distance, or
Rating), or page through the Search Results list by using your
finger to scroll the screen.
End the navigation session. You can also access this option by pressing Menu on
the device. If you interrupt a navigation session before you arrive at your
destination, your trip will be remembered, and you can choose to “Resume Trip”
on the Drive To screen.
Navigation Menu Options
Press the Menu key on your Android device to call up the menu during a
navigation session for the following options.
End Trip
End the navigation session. See “End Trip” on page 41 for more information.
Report Red Light Camera
Red Light Camera data is generated by Telenav GPS Navigator users. To report a Red Light Camera, choose Menu >>
Report Red Light Camera during a navigation session.
In the Maps menu, you can check traffic conditions and any speed cameras around a certain area.
1. Choose Maps on the toolbar. The map of your location appears.
2. Choose Layers
>> Traffic Cameras
cameras.
Traffic alerts, as well as traffic flow information, are then shown on
the map.
Red light cameras are represented on the map by this icon:
Speed traps are represented on the map by this icon:
NOTE: You can zoom in or out using + and –, or by pinching the screen. If no
traffic information appears on the map, tr y zooming out to show a larger area.
Traffic flow information will only appear for large roads such as highways. Use
your finger to pan the map. When yo u zoom or pan, there may b e brief activit y
to fetch the updated map.
Highways and major roads with traffic flow information are color-coded by speed in
each direction of travel:
Speed Road Color
> 50 mph Green
30 – 50 mph Yellow
< 30 mph Red
Unknown No color
>> Traffic to show or hide traffic and Layers
to show or hide speed traps and red light
The following are some icons you may see depicting different types of incidents:
aces menu provides you with a few different ways to find the addresses and
phone numbers of businesses such as restaurants, hotels, and gas stations, and
parking lots or garages.
If the search succeeds, a list of businesses will appear. These businesses will be
near your current position or near the location you chose.
Once you find what you are looking for, you can get audible and visual driving or
walking directions, view a map of the location, or save the location to your
Favorites list. You can also place a call to make reservations and share the
location with others via text message.
To use the Places feature, do the following steps:
1. From the Home Screen, choose Places.
2. You can search for a business by typing in or speaking a keyword (see page 13
use on voice input). You can also search by Category.
Choose the text input field to type in keywords.
Choose the voice input icon to say keywords.
Choose More to search through an extensive category list.
3. A list of nearby results will be displayed, typically showing a sponsored
listing at the top of the list. For most searches, the results will be ordered
by “Best Match,” which is a combination of distance and rating. You can
also change this to sort by “Distance,” by “Rating,” or in some cases, by
“Popularity.”
NOTE: If you choose Food/Coffee or Gas, a list of options will appear before
any results are displaye d.
4. Make a selection from the list.
5. The Results screen appears with details about your selection. The screen
shows: a) the name of the business, b) the distance from the search point,
c) the street address, d) the phone number (if available), and e) usersubmitted ratings for the business.
6. You can choose from the following options. Depending on the business
that you view, not all of the options may be available.
Drive To – Get driving directions (this option will take you to the
Going To confirmation screen).
Call – Call the
location (option only available if there is a phone
number shown on the Results screen). See “Making a Phone Call”
on Page 85
for more details about this feature.
NOTE: When the call ends, you will be returned to the Results
screen. The calling option will not be available if you are already on
another call.
Map – View a map of the area surrounding the business address
(See “Map Results” on page 56
).
Share – Share the address with contacts from your phone’s contact
list or with recipients whose phone number you provide (see “Share
Address” on page 57
).
Search Nearby – Search for other businesses around this current
address.
Save – Save the location to your Favorites.
Reviews – Read reviews that others have submitted (if available).
You can choose to either search for the business either near your current location
or near another location that you specify.
1. In the Search Results list, choose the Location icon
2. The Choose Location screen appears. Choose a new location to conduct
your search.
.
Sorting Options
You have a variety of options to sort your search results (this option may not be
available for all searches). On the Search Results screen, choose the drop-down
box at the top-right of the results list.
Sort by Best Match
This is the default sorting option, which is a combination of distance and rating.
Sort by Distance
Sort the businesses by order of distance to your chosen location.
Sort by Rating
Sort the businesses by the amount of stars they received from user ratings.
You can search for the most popular food/coffee places.
1. In the Places screen, choose Food/Coffee and then Most Popular.
2. The Most Popular search results screen displays items that are frequently
given higher star ratings. By default, results are sorted by the number of
points they have received (popularity). Items with no points or negative
points are not displayed.
Popularity is calculated by the user-generated ratings, averaged by considering the
scores of the ratings and the number of users that have rated the location. A
location accrues points based on how many stars it is given by Telenav GPS
Navigator users. When a location consistently achieves above-average ratings, its
popularity count increases. Negative ratings lower the popularity count of the
location.
See “Ratings” on Page 59
for more information.
Search for Gas by Price
You can search for the cheapest gas prices around your current location or
another location that you specify.
You can send addresses to friends as a text message. Friends who are also using Telenav GPS Navigator will receive
the address in their Recents folder and a push notification will appear on the Android status bar.
1. In the business’s Search Details screen (Main tab), choose Share at the
bottom of the screen.
2. Choose a contact in “Select from Contacts,” or type in phone numbers
The star ratings under certain businesses indicate ratings and reviews submitted
by other users. You can also submit your own rating and review for businesses.
1. In the Search Results screen, select a location.
2.
In the Details screen, choose the Review tab, and then choose Write a Review.
On the next screen, choose a rating from 1 to 5 stars and enter optional
3.
comments.
NOTE: If you choose the Write a Review option for a lo cation that you ha ve
already rated, the original rating is displayed by default. If yo u submit a modified
rating, the old rating is excluded from the average and re placed with the new
rating, and the number of ratings remain s the same.
The Ext
conditions. You can also purchase different voices for the navigation audio
announcements (when available), as well as different car icons for the navigation
screen.
Telenav GPS Navigator is constantly adding fun and useful new features, so be
sure to check back often to see what’s available.
ras menu lets you search for movie listings and check your local weather
Movies
Choose Extras >> Apps tab >> My Apps >> Movie. You have the following
options:
Theaters tab – Select a theater to browse available movies.
Theaters are listed by closest distance to you.
Movies tab – View an alphabetical listing of movies. Choose the
Back or Forward arrows to scroll through different dates.
You can change your search location by choosing the Change Location icon
On the Theaters tab, choose a theater to view a list of available movies, show
times, and run times. Elapsed show times are crossed out in the list.
Search by Movies
On the Movies tab, choose a movie to view a synopsis, and a list of the closest
theaters where the movie is showing. Elapsed show times are crossed out in the
list. You can also view movie duration and star rating when available.
Where available, you can also choose Buy to purchase tickets to your movie
using your credit card (see page 70
2. The weather condition for your current location is displayed, along with the
forecast for the next six days.
3. Choose the Change Locati on icon
location.
to view weather for another
Commute Reports
You can get reports about traffic conditions for your daily commute between home and work. You will be alerted to traffic
incidents by a push notification.
When you choose “View Current Report,” a summary with route and traffic
information will appear.
In this screen, you can:
Edit report settings by choosing Edit Report(s). This will take you
back to the Commute Reports screen.
Start a navigation session by choosing Navigate.
View traffic details by choosing any segment of your route.
V oices
This option determines the voice you will hear during navigation (See page 79 for
more information about Audio Guidance).
The “Standard” voice is female and speaks in the language you have selected in
Menu >> Settings >> General >> Language.
To hear audible directions with a different voice, choose one from “My Voices.” If
you have never used a voice before, it may take a few minutes for the application
to download the voice before you will hear it during a navigation session.
Novelty Voices that you can purchase will appear under “More.” Novelty Voices are
only available in English.
5. Your new purchase will appear under “My Voices.”
6. To hear audible directions with the new voice, choose it. It may take a few
minutes for the application to download the new voice before you will hear
it during a navigation session.
By default, the icon representing your car during navigation is a red arrow. You can
personalize your navigation experience by purchasing a different car icon with your
credit card (see page 70
price for each icon is fixed and will not increase.
NOTE: You can purchase as m any car ico ns as you desi re.
Do the following steps to change your car icon:
1. Go to Extras >> Cars
2. Below “More,” choose a car icon from the list to preview your purchase.
for details on how to add credit card information). The
3. At the preview screen, choose the checkout button and then select a
payment option.
4. Follow the prompts to complete your purchase.
NOTE: You do not have to pay for an icon ag ain after you purchased it.
Changing the Car Icon
Car icons that you have purchased will move to “My Cars,” where you can choose the one you prefer.
You must choose a new icon to make it appear during navigation. Otherwise, the default icon will remain.
In the upper, right-hand corner of the Extras menu, choose Ac count to view a list
of your subscriptions, your purchase history, and any payment information you
have on file. You can add a credit card to your file for quick payment from within
the Telenav GPS Navigator application.
Adding a Credit Card
Certain purchases, like movie tickets, are billed to your credit card. To add your
credit card information, do the following:
1. Go to Extras >> My Account >> Add Credit Card
2. Choose a PIN if you have not already done so.
3. Input current credit card information and choose Save.
PIN Protection for Your Credit Card Information
For security reasons, all your credit card information is encrypted and protected by
a 4 to 6 digit PIN that you choose the first time you enter a credit card number. You
can reset your PIN at any time, but doing this will clear all the credit card
information saved on your device (this does not affect your subscriptions).
NOTE: If you input the incorrect PI N ten times in a ro w, then all sa ved credit card
Choose the Menu key on the Android device to call up a menu for additional
options. The choices in this menu vary, depending on the Telenav GPS Navigator
screen you are on. Below are the main features.
About
Go to Menu >> About to find important information about your Telenav GPS
Navigator account such as the version number you are using. You can quickly find
contact information for Telenav GPS Navigator Customer Support and access
Diagnostic Tools to help you troubleshoot the application.
This menu option shows the exact version of Telenav GPS Navigator that is on your device. Knowing the exact version
of your software may be helpful if you ever have to call Telenav GPS Navigator Technical Support. This page also
provides a link to complete Terms and Conditions for the product.
Support Info
Find contact information for Telenav GPS Navigator Customer Support here. Once you are on the Support screen, you
can quickly call Customer Support or view additional support information from your phone’s Internet browser.
Diagnostic Tools
These Diagnostic Tools can help you troubleshoot your device, in the event that you may need to contact Customer
Support. You may be asked to provide some of the information that you find on this screen.
You can refresh the data at any time my choosing Menu >> Refresh. This is useful for when you have lost GPS data and
need to refresh your GPS location.
Home
Choose Menu >> Home to go back to the Drive To screen from any other menu.
Virtual Billboards (also called suggested locations) provide you with quick and easy access to relevant points of interest
along your route. You may occasionally see point of interest suggestions at the bottom of the navigation screen while
you are driving. If you click on the Virtual Billboard, you can easily re-route to that location; this is safer than searching
for a gas station or coffee shop while on-the-go. If you do nothing, the Virtual Billboard will disappear after a few
moments.
1. To view more detailed information, tap on the Virtual Billboard.
2. A small window containing a short description of the POI and two options,
will replace the Virtual Billboard.
You can choose the address button to get directions to the POI.
3.
4. To see even more details about the POI, choose More.
5. An Advertisement screen will appear. From here you can drive to the
location, make a phone call if there is a phone number, and view any other
details that may be available.
15. Widgets
Telenav GPS Navigator v7.1 comes with three widgets which you can add to the home screen of your Android device.
Interacting with the widgets will automatically launch the full Telenav GPS Navigator app and the relevant feature.
Telenav GPS Navigator - This widget fills an entire page of your home screen. It has the following
features:
o A Search bar that allows you to type in addresses, businesses, or categories. Choosing the Search
button after typing will generate a Search Results list.
o A Places tool bar with selectable Category icons, representing ATM's, restaurants, gas stations, movie
theaters, shopping centers, and parking lots. Choosing any icon will start a Places search for the
appropriate Category.
o A Map view with traffic conditions. Choosing the map will launch the Maps menu.
o Home and Work buttons that you can choose to quickly begin a navigation session to either location.
Telenav Search - This widget fills two rows on a page of your home screen. By default, the widget gives
you a Search bar. You can also switch to a Places tool bar with the same Category icons found in the
Telenav GPS Navigator widget.
Telenav Traffic -This widget fills half a page of your home screen. It has a Map view with traffic conditions
1. Make sure you have enough room on a page of your home screen for the Telenav widget you want to add. You
may need to put other widgets and icons in the trash to make space.
2. If you're not at the Android home screen, press the Home key.
3. Press the Menu key.
4. Choose + Add.
5. In "Add to Home screen," choose Widgets.
6. Scroll through the list and choose a Telenav widget.
For more information on how to manage the Android home screen, please refer to your device user's manual.
Refresh Button
When you choose the Refresh Button on the Telenav GPS Navigator or Telenav Traffic widget, the map, traffic
information, and current city are updated. The widgets do not automatically update this information.
T elenav GPS Navigator Widget
The Telenav GPS Navigator widget lets you Search by typed entries, search for common Places, view a Map with traffic
conditions, and quickly get directions from your current location to your Home or Work.
Current city
Search bar
Map view
Refresh map,
traffic information,
and current city
You can Call In to a location that you have found in a Search such as a restaurant,
a hotel, or a store. When available, tap the phone number in the Search Details
screen for a business.
T elenav GPS Navigator Options from Phone Cont act List
You can interact with Telenav GPS Navigator from your device’s Contact List.
Choose a Contact, tap on the address, and then choose Telenav GPS Navigator.
Then select from the following options:
Driv
View Map – Plot the Contact’s address on a map.
Search Nearby – Launch Places to find businesses around the
Share Address – Share the Contact’s address with other Contacts
e To – Launch navigation in Telenav GPS Navigator to get
driving directions to your contact.
Contact’s address.
from your phone or with recipients whose phone numbers you
provide.
When you are using Telenav GPS Navigator and your phone receives an incoming call, your phone rings and displays a
screen that gives you the option to Ans wer the call or Ignore the call.
If you ignore the call, the Telenav GPS Navigator application resumes and continues with the function that you were
using before the call came in.
If you answer the call, Telenav GPS Navigator will be operating but “suspended.” After the call, press the Back button to
end the call. At this point, Telenav GPS Navigator should resume from its suspended state. If you are navigating and
have gotten off the route, Telenav GPS Navigator will say “Rerouting” and obtain a new route for you.
NOTE: Wh en Telenav GPS Navigato r briefly use s the data net work, incomi ng calls may be blocked. When you a re on
an incoming call, Telenav GPS Navigator is still running and will peri odically collect a GPS fix f rom the internal GP S
receiver. When this fix is taken, there may be a very brief loss of intelligibility on the recei ved audio from the caller.
Calendar and E-mail Events
When a scheduled calendar event occurs, or an e-mail message arrives while you are using Telenav GPS Navigator, a
pop-up notification will appear. You can interact with the Calendar or e-mail event by Opening it, or you can Dismiss it. If
you Open the application associated with the notification, Telenav GPS Navigator will continue to run in the background.
If you are in a navigation session, the audio directions will continue to be announced, unless you are on a call.
17. Exiting T elenav GPS Navigator
From the Telenav GPS Navigator Home Screen, press the Me
Exit. This will perform a complete exit.
NOTE:If you press the Back key, Telenav GPS Navi gator will be suspended
(running in the background) instead of exited. Thi s is useful if, for example, you are
in the middle of a navigation session a nd would like to run anothe r application on
the Android menu.
You do not need to remove Telenav GPS Navigator if you are installing a new version, but if you choose to do so, you
can remove the application directly from the device.
1. In the Telenav GPS Navigator Main Menu, go Settings >> Applications >> Manage applications.
2. Wait for the Applications list to load, and then select Telenav GPS Navigator from the list.
3. The Application Info screen loads for Telenav GPS Navigator. Choose the Uninstall button to proceed and
follow the on-screen prompts.
19. The T elenav GPS Navigator Website
To access the general Telenav GPS Navigator website, go to http://www.telenav.com/.
You can also log in to the Telenav Pre-Planning website http://signin.telenav.com/
Access features such as:
Route planning for planning a trip by entering the starting and destination addresses (this does not update
information on your phone).
Search Places such as restaurants, hotels, stores, government offices, etc. You can also get addresses,
phone numbers, maps, and directions.
Contact Customer Support.
Add an address and save it to the My Favorites list on your phone. The next time you launch the Telenav
GPS Navigator application on your phone, the new address will appear in your My Favorites and Recent
Places lists.
NOTE: Favorites cre ated on the websit e will only sh ow up in your M y Favorites li st on the pho ne after you
choose the ”Sync with Website” option on the Favo rites page wit hin Telenav GPS Na vigator.
Manage addresses in your My Favorites and Recent Places lists (both of which update information on your
phone). These lists can grow to an unlimited length. You can also delete addresses you no longer need.
Manage an independent Web address book (saved to your Web address book only, not saved to your
phone).
.
Update your personal information, including your home and work addresses and your email address.
If you need to migrate your Telenav GPS Navigator account to a different phone number, please call Telenav Customer
Support at 1-888-353-6284. For security reasons, you cannot perform this change unassisted.
Your Telenav GPS Navigator account has been cancelled. Contact Telenav Customer Support at 1-888-353-6284.
Account not found
You do not have a valid Telenav GPS Navigator account. Contact Telenav Customer Support at 1-888-353-6284.
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your device has a clearer view of the sky and can still connect with your device. Please note that
some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your device should
announce when you have adequate GPS signal again.
Low battery
The GPS will not work if the device’s battery charge level is below about 15%. Starting with a freshly charged standard
battery, we have used Telenav GPS Navigator for around 4 hours before it became necessary to connect the charging
cable. If you get a low battery warning, connect a charging cable as soon as possible. In some cases, you may need to
wait a while for the battery to become sufficiently charged so that the GPS receiver will work.
Network signal weak
If the carrier network signal is weak, move to an area where reception is better and try the function that requires network
access again.
Telenav GPS Navigator encountered an erro r
Telenav GPS Navigator is having technical problems with the specific request that you made. This can be due to an
address that it cannot find, or mapping data that does not allow routing from where you are to where you want to go. In
this case, try to use a nearby address.
Telenav GPS Navigator not available
If you get an advisory message that Telenav GPS Navigator is not available, exit the application and then re-launch it. If
the problem recurs, it may be due to a temporary server outage.
Unable to generate a route
Telenav GPS Navigator could not generate a route between the two endpoints of the route. This may be a temporary
error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map data in the area
around the destination.
Your account has expired
You do not have a valid Telenav GPS Navigator account. Order Telenav GPS Navigator by calling Telenav GPS
Navigator Customer Support at 1-888-353-6284.
The data plan allows you to access nationwide routes, maps, and Places content from the Telenav GPS Navigator
servers using the data communication features of your device. These services are different from your cellular airtime. To
order a data plan, please contact your wireless carrier.
How long after I apply for the data serv ice until I can use my Telenav GPS Nav igator system ?
With data, you should be able to start using the Telenav GPS Navigator application right after it has been downloaded.
Why do I get the “GPS Location Settings” prompt when I fir st launch th e application?
You need to turn on the Location settings so your GPS location can be detected, and for features such as navigation to
work within Telenav GPS Navigator. You will get a prompt message when you first launch the application with
instructions on where to change the Location settings. You must choose “Exit” and manually change the Location
settings.
I have recently changed phone numbers. Ho w do I move my subscription over to my ne w phone number?
Contact your carrier to change the phone number.
Does Telenav GPS Navigator use up my v oice plan minutes?
Telenav GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice
minutes. However, the Speak It feature within the Telenav GPS Navigator application that allows you to make calls to
businesses does use voice minutes.
How do I increase or decrease the voice promp t volume and contr ol the backlighting?
Speaker volume can be controlled with the volume buttons on the side of the device. The backlight can be controlled
from within Telenav GPS Navigator’s Menu >> Settings >> Navigation >> Backlight menu.
How do I conserve battery life on my device?
Set the backlight to “On at Turns” in Menu >> Settings >> Navigation >> Backlight menu. This option turns the
backlight on only when a turn is approaching.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to less
than 50 meters (approx. 164 ft).
What are ideal conditions for GPS navigation?
Ideally, a device with a GPS receiver needs a clear view of the sky, starting from about five to ten degrees above the
horizon. Solid or massive obstructions can reduce accuracy or block GPS signals, and may cause extended initialization
time (time to first GPS fix). Common obstructions include tall buildings, covered parking lots, tunnels, trees, and terrain
features.
If you are parked in a covered parking lot or near a tall building, it is recommended that you move to an open area and
then begin to use Telenav GPS Navigator.
Why does GPS not work near buildings and other tall objects?
Your device requires signals from GPS satellites in order to work, so it needs a clear view of the sky. Dense materials
(such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and large
trees can block or degrade GPS signals and may make it impossible to determine your location.
GPS satellites are not always immediately overhead and could be anywhere in the skies at any time, even low on the
horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by
large objects, terrain, or dense materials.
How do I know that my device is receiving GPS sign als?
Telenav GPS Navigator alerts you if your device is not receiving GPS signals. If this happens, move to an area where
there is a clear view of the sky so your device can receive GPS signals from space.
How can I get a route when there is no GPS?
When there is no GPS, the navigator is not able to provide turn-by-turn navigation in real time. However, you can get a
static route with a summary of turn-by-turn directions, detailed traffic information, and a map view of your entire route. To
do this, select Drive To and enter a destination. On the Trip Confirmation screen, choose the Directions button to get a
static route. Alternatively, you can do the following:
1. Choose the Route Settings box at the top of the screen for editing options.
2. In the screen that appears, tap the Origin choice and enter or select an address.
3. When you choose Get Route >> Directions, the Navigator will show a screen with turn-by-turn
directions.
4. You can choose Route on the navigation screen to view a map summary or traffic conditions along
What happens if I’m using Telenav GPS Navigator for driving directions and I lose the GPS signal while driving
across a bridge or through a tunnel or lose the GPS signal for so me other reason?
Telenav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. Telenav GPS
Navigator continues to give you driving directions based on an estimate of the projected distance that you may have
traveled at your last recorded rate of speed. Telenav GPS Navigator recalculates your current position when you regain
a GPS signal and adjusts your driving directions accordingly.
How often are your maps updated?
Our maps are updated quarterly.
Telenav GPS Navigator is freezing up on me. How do I fix this?
If Telenav GPS Navigator is freezing, power your phone off for about 20 seconds before turning it back on. Once you’ve
done this, try launching Telenav GPS Navigator again. If you are still experiencing issues, please contact your carrier.
How do I delete my list of “Recent Places?”
You may remove multiple addresses by logging into your Telenav GPS Navigator account online at
http://signin.telenav.com/
. In Recent Places, check the addresses you want to remove. You may also do this from your
handset in the Recent Places screen. Press-and-hold an address and choose “Delete” for an individual deletion, so
simply choose the Delete All button on the bottom of the screen.
I noticed there are stars next to some re staurants I hav e viewed or saved. Ho w is popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the number
of users that have rated the location. A location accrues points based on how many stars it is given by Telenav GPS
Navigator users. When a location consistently achieves above-average ratings, its popularity count increases. Negative
ratings lower the popularity count of the location.
How long are ratings kept?
Ratings expire after two years.
How do I re-install or update Telenav GPS Navigator?
If you have a Sprint Android phone running Android OS 2.3 or higher (or a Sprint Android tablet running Android OS 3.0
or higher), you can go to the Android Marketplace >> Sprint App in order to obtain the latest version of Telenav GPS
Navigator.
Why is Telenav displaying Virtual Billboards at the bottom of the screen now?
This feature is designed to provide useful information while you are driving that will not distract you from the road. Virtual
Billboards can help you find gas stations, motels, or restaurants along your route.
Can I shut off the Virtual Billboards at the bottom of the n avigation scr een?
You cannot remove the Virtual Billboards at the bottom of the screen. The Virtual Billboards will occasionally appear
along the route.
Can I change how quickly or slowly the Virtual Billb oards appe ar?
You cannot control how quickly or slowly Virtual Billboards appear. These will only appear one at a time, depending on
your proximity to suggested locations. Only one or two locations will typically appear on short trips.
Why is Telenav showing locations that I hav e already passed?
Most Virtual Billboards are designed to appear before you pass suggested locations. Depending on how fast you are
travelling and the actual route, suggested locations may sometimes appear behind your current location. Virtual
Billboards will always appear close to your route.
Why do I sometimes hear mixed voices when I switch to a differ ent Voice?
You did not wait long enough for the Voice to be downloaded. Re-select the Voice when you are not in navigation
session and give it time to finish downloading. Total download time can vary based on network connectivity and may
take up to a few minutes.
22. Customer Support
Send an email with your questions or comments to Telenav GPS Navigator Customer Support, or enter a comment
through the Telenav GPS Navigator Web site. We will promptly reply to your inquiries.
Toll Free Customer Support Line: 1-88-Telenav-4 (1-888-353-6284)
Fax: 408-245-0238
care@telenav.com
www.telenav.com
Telenav Inc.
950 De Guigne Drive
Sunnyvale, CA 94085
The content and Java application services provided by Telenav is provided “as is” and “as available” without warranties
of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for
particular use, or non-infringement. You acknowledge that your use of the Telenav service is at your sole risk and you
agree that the service and the information provided are without warranty of any kind by Telenav.
Telenav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available
from Telenav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data
due to equipment failure or other technical problems beyond the control of Telenav, and Telenav does not warrant the
services in any respect due to such circumstances beyond its control.
Although certain information provided to you by Telenav may be obtained or compiled from sources Telenav believes to
be reliable, Telenav cannot and does not guarantee the accuracy, validity, kindness, or completeness of any information
made available to you for any particular purpose. Under no circumstances, including negligence, will Telenav or any of
its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or
consequential damages that results from your use or your inability to use the services. You acknowledge that this
limitation applies to all content information or other services available from Telenav, and whether or not Telenav has
notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have
been within the control of Telenav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In
those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify Telenav and its parents, subsidiaries, affiliates, officers and employees and
hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due
to, or arising out of your use of the service and the site.
Telenav Inc.
950 De Guigne Drive
Sunnyvale, CA 94085