2. Safety and Legal Notices................................................................................................................................8
5. TeleNav GPS Navigator Menu Overv iew....................................................................................................13
Main Menu.......................................................................................................................................................... 13
Drive To Menu............................................................................................................................................. 13
Share & More Menu.................................................................................................................................... 15
6. Drive To Menu................................................................................................................................................15
My Favorites .......................................................................................................................................................17
Going To Screen ................................................................................................................................................24
Miss a Turn?................................................................................................................................................ 26
Nav Mode.....................................................................................................................................................30
7. Search Menu ..................................................................................................................................................38
Search by Category............................................................................................................................................38
Sort by Star Rating......................................................................................................................................40
Sort by Relevance....................................................................................................................................... 41
Sort by Distance.......................................................................................................................................... 41
Most Popular Category ...................................................................................................................................... 42
Search for Gas by Price.....................................................................................................................................43
Reviews and Ratings.......................................................................................................................................... 45
Map Menu Options............................................................................................................................................. 49
9. Share and More Menu...................................................................................................................................50
My Stuff............................................................................................................................................................... 51
My Favorites................................................................................................................................................ 52
Create New Alert.................................................................................................................................. 56
Sent Addresses........................................................................................................................................... 56
Record Location..................................................................................................................................................60
Refer a Friend..................................................................................................................................................... 60
Opt-In Features ...........................................................................................................................................64
About TeleNav GPS Navigator................................................................................................................... 65
Support Info ................................................................................................................................................. 65
Your PIN Number........................................................................................................................................ 65
Making a Phone Call from TeleNav GPS Navigator........................................................................................ 66
Taking an Incoming Call..................................................................................................................................... 66
Interruption of Other Services............................................................................................................................ 66
11. Changing your PIN number.........................................................................................................................67
TeleNav GPS Navigator™ 5.8 utilizes the integration of GPS position determination technology, the Android™
programming environment, and access to your wireless carrier’s data netwo rk. Your mobile device provides both
the Android environment and access to the wireless network. The TeleNav GPS Navigator application provides:
GPS navigation that punctually guides you turn-by-turn to any destination address in the Continental
U.S and Canada. If you miss a turn or get off-track, TeleNav GPS Navigator will calculate a new route
for you. You can enter one or more destination addresses by keying or speaking dire ctly into the
phone, entering them on the TeleNav GPS Navigator website, or by pulling your contacts from the
Android device Address Book. Optionally, you can input a remote origin and receive Driving
Directions from that origin address to the selected destination address.
Audio and visual traffic alerts while driving or viewing maps, as well as traffic rerouting capabilities to
minimize delays on your trip.
The ability to view any traffic incidents on the map of the route.
A Directory feature that allows you to find businesses or points of interest nea r your current location,
around a Favorite, around an entered address, or around an airport. You can call the business first to
check availability of an item or get a reservation and then navigate to it. You can also save the
address for use later in the day.
Maps of the area around your current location, a marked Favorite, or an address you enter manually
or have previously entered. You can pan the map (adjust left/right/up/down), and zoom in or out. You
can also mark a point under the cursor as a Favorite.
The ability to mark the current location as a Favorite that can be labeled.
The ability to personalize the application by selecting the use of U.S. customary or metric distance
units, the language for audible guidance, the volume and map colors, etc.
TeleNav GPS Navigator’s servers support these enhanced services via the carrier’s data network.
Please read this section carefully before u sing Te leNav G PS Navigat or
TeleNav GPS Navigator will not accept any responsibility whatsoever for accidents resulting from failure to
observe common sense precautions. Your personal judgment, traffic regulations, and common sense mu st
always take precedence over any driving direction produced by TeleNav GPS Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application
displays, audible cues, or manually interacting with the controls. When you need to enter data on your phone
using the keypad or study the display, please do so while the vehicle is parked, not while in motion. Should your
ability to drive responsibly be decreased, please turn off the phone.
WARNING: Install the equipment safely.
If you are using a phone mounting kit, make sure that it does not obscure your vision. You may wish to charge the
phone while using TeleNav GPS Navigator. If so, make sure the charging cable does not interfere with any of the
vehicle controls.
WARNING: Drive safely and use common sense.
The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence
over the instructions provided by TeleNav GPS Navigator.
It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and above all use your own
personal judgment while driving. If you feel that a route suggested by the navigation software instructs you to
perform an unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you
consider unsafe, do not follow the instructions.
The following graphic shows the control buttons for the HTC Nexu s. Other Android-based phones may have
slightly different configurations. Please refer to the user's guide for your specific model.
In most Tele
screen. Pressing the Back button while at the TeleNav GPS Navigator Main Menu will
open the exit prompt.
The Call button is typically used when you speak in an address. You can also press the
Call button to make a phone call and temporarily suspend TeleNav GPS Navigator.
Press End Call to end a phone call or to temporarily suspend TeleNav GPS Navigator and
lock the screen.
Press Home to return to the Home screen from anywhere on your phone. Press & hold
Home to bring up the recent applications window.
Pressing the Menu button while using the TeleNav GPS Navigator application may give
Nav GPS Navigator screens, the Back button will return you to the previous
you a variety of options, depending on what screen you are on. The options are discussed
in the appropriate sections below. There is usually an option for Help and one to take you
back to TeleNav GPS NavigatorHome to reduce how often you would have to press the
Back button.
Trackball
Volume buttons
Roll the trackball up/down and left/right to navigate selectable items on the screen. Click
the trackball to select a highlighted item or action.
As with the Menu button, clicking the trackball while using the TeleNav GPS Navigator
application may give you a variety of options, depending on what screen you are on.
The volume control buttons are located on the left side of the phone. Press
manually increase or decrease the volume of audible alerts in TeleNav GPS Navigator.
or to
4. Device Controls
Network Access
TeleNav GPS Navigator uses the public Internet to access its servers for mapping, routing, and search se rvices
from your phone.
Launching T eleNav GPS Navigator
1. Press the Menu button to expose the application list. Choose the
TeleNav GPS Navigator icon to launch TeleNav GPS Navigator.
2. After starting TeleNav GPS Navigator, the splash screen will appear for a
few seconds.
Upgrading from T eleNav G PS Navigator v5.1 to v5.8
1. If you are currently using an older version of TeleNav GPS Navigator, you will be prompted to upgrade to v5.8.
Select “Upgrade Now” on the prompt screen to begin.
2. The Downloading progress bar appears. Wait for the download to finish.
If the “Unknown sources” checkbox in the Application Setting s menu is not
enabled, you will get an “Install Blocked” prompt as shown on the right.
5.
To clear the installation block, you must check th e “Unknown sources” box in
Settings >> Applications.
6. Sele
ct OK on the “Attention” pop-up.
7. Press the Back button on your device to return to the Download Hi story screen
and install the “TN58” apk file.
NOTE: If you happen to repeat the steps above before completing the download,
you will see multiple “TN58” apk files. You can select any to continue. If you
cannot return to this screen after pressing Back, go to Browser >> press Menu >>
select More >> Downloads.
8. Select OK to replace the existing TeleNav GPS Navigator version.
9. Select Install on the next screen to complete the installation.
NOTE: You can also manually upgrade to TeleNav GPS Navigator v5.8 by
selecting the Browser and entering the following URL:
http://ota.telenav.com/ota/sn/nav
Registration
1. The TeleNav GPS Navigator User Agreement appears. If you agree to the terms, choose Accept to continue.
2. The next screen will collect your first and last name, along with your email address. Use the trackball to m ove the
cursor between the fields.
3. The TeleNav GPS Navigator Warning screen appears. If you agree to the terms, choose Go to continue.
4. The first time you launch TeleNav GPS Navigator, you will be offered a brief tour. If you decide to skip the tour now,
you can always launch it in Share & More >> Product Tour.
When the phone reaches the TeleNav GPS Navigator servers with a valid and active phone number and PIN, the
phone will be registered to use TeleNav GPS Navigator and will not present any of the above screens except the
splash and Warning screens in the future. Visiting www.telenav.com
repeat the above registration process.
This section gives you a brief overview of the TeleNav GPS Navigator menus.
Main Menu
The TeleNav GPS Navigator Main Menu options are:
Drive To
Search
Maps & Traffic
Share & More
You can return to the TeleNav GPS Navigator Main Menu using Menu and
choosing “Home Screen” from elsewhere within TeleNav GPS Navigator. This
will reduce the time it would take to get to the Main Menu by choosing Back.
Drive To Menu
You can select a variety of ways to get driving directions to a destination.
The Drive To Menu options are:
Resume Trip (if you have previously interrupted a navigation session)
My Favorites
Recent Places
Address
Intersection
City
Businesses
Airports
Contacts
Select one of these menu items or use the Back button to return to the TeleNav GPS Navigator Main Menu.
See page 15
for more information on how to use the Drive To menu.
The Search menu provides you with a few different ways to find the addresses
and phone numbers of businesses such as restaurants, motels, and gas stations.
The Search Menu options are:
What - Type in a search keyword
Category - Define a search category
Where - Define a search location
See page 38
for full details on this feature.
Maps & Traffic Menu
This option shows you a map of your current
location. Choose Menu >> New Map to view a
map of:
Your Current Location
A Favorite Place
A Recent Place
An Address
An Intersection
A City
A Business
An Airport
A Contact from your Android device
This option appears if you have previously interrupted a navigation session.
Your destination and route settings are saved if you exit navigation while on a
route so that you may easily resume the trip later. The settings for a paused trip
will clear if you begin a new route.
My Favorites
Favorite are places that you have saved in the past so you can quickly access
them. Many TeleNav GPS Navigator users save their home and work
addresses as a Favorite so they can easily reuse the addresses later. For more
information on saving or deleting favorites, see “My Favorites” under the Share
& More menu on page 52
.
Your Favorites list can grow to an unlimited length. If your Favorites list gets
very large, it may be easier to use the Find function to find your desired
Favorite. To use the Find function, enter one or more alphanumeric characters
in the Find field. As you type, the closest match(es) will appear at the top of the
list.
1. Tap on a Favorite for navigation directions.
2. The following options show up in your Favorites folder:
Sync with Website - Pull in addresses that you saved in the TeleNav GPS Navigator website at
maps.telenav.com
Received Addresses - This folder contains addresses that other TeleNav GPS Navigator users may
have sent you (see page 52
Folder Icons - These are the Favorite categories that you have created. These folders contain the
Favorites that you have saved to those categories.
Heart Icons - These are the individual Favorites that you have saved.
3. Highlight a Favorite and press the Menu button for the options. The
options may vary based on what is available for the Favorite you are
viewing. Choose More to reveal additional options.
Drive To - Get driving directions.
Map It - View a map of the Favorite.
Share Address - Send the address of the Favorite to another
person's mobile phone.
Call - If the Favorite is a business and has a phone number listed,
you can call it.
View Reviews - Read reviews others have written about the
business. See page 45
Rate This - Enter your rating for the business by choosing the
number of stars. See page 46
Edit - Edit the Favorite’s address, label, or category in which it
should be saved (see “Category” on page 53
Delete - Delete the Favorite from the list.
Help - Get useful tips about the menu screen you are currently on.
for more information.
for more information.
).
Feedback - Provide your feedback of the TeleNav GPS Navigator
application.
Home Screen - Return to the TeleNav GPS Navigator main menu.
Recent Places
Recent Places are addresses used recently for navigation, directions, directory
searches, or mapping. When an address in the list is used within TeleNav GPS
Navigator, it is promoted to the head of the list.
TeleNav GPS Navigator automatically saves all of the places that you:
Chose for navigation.
Viewed as a map.
Located using a street address, intersection, or airport.
Viewed reviews or rated.
Your Recent places list can grow to an unlimited length. If you have a large Recent Places list, it may be easier to
use the Find function to find your desired Recent Place. To use the Find function, enter one or more alphanumeric
characters in the Find text box. As you type, the closest match(es) will appear at the top of the list.
You can press the Menu button on the Recent Places screen for the following options:
Drive To - Get driving directions.
Map It - View a map of the Recent Place.
Share Address - Send the address to another person's mobile phone.
Call - If the Recent Place is a business and has a phone number listed, you can call it.
View Reviews - Read reviews others have written about the business. See page 45
information.
Rate This - Enter your rating for the business by choosing the number of stars. See page 46
more information.
Save as Favorite - Save the Recent Place to your Favorites list to easily locate it later. The place
will still also stay in the Recent Places list.
Delete - Delete the Recent Place from the list.
In the Recent Places screen, tap your desired location to begin navigation.
Address - T yping In
Enter a street address by typing in the appropriate fields. The address is
automatically saved to your Recent Places list.
1. On the Drive To menu, choose on Address.
2. Type in a street address. Partial entry (5 or more letters) is okay for the
street name. You can also leave the Address field blank and just type
in a city and state or zip code to use the address of the city’s center.
As you enter characters, nearby cities or addresses that you have
recently visited will be automatically suggested. To save time, you can
select the suggestions before you finish typing.
for more
for
3. Choose Done when you are finished typing.
4. TeleNav GPS Navigator checks to see if the address that you entered
can be found. TeleNav GPS Navigator prompts you to modify the
address if the address is too new to be found in the mapping database
or if the street number cannot be found for some other reason, for
example, if the street number does not exist. TeleNav GPS Navigator
may also propose an address closest to the range of your entry.
Address – Speak It
Instead of typing in your address, intersection, city, business, or airport, you can use the voice-recognition system
to dictate the address. AT&T Navigator’s auto voice entry system can be utilized in two different ways:
If you set your Speech Input method in the Share & More >> Preferences >> Speech Input >> Input
Method area to “Call In,” TeleNav GPS Navigator will place a call to the Voice Address Input System.
To use this system, follow the voice prompts to dictate an address. When you hang up the call, you
will be directed back to the screen you were on. The new address can be found in your Recent
Places list.
If you set your Speech Input method in the Share & More >> Preferences >> Speech Input >> Input
Method area to “Speak In Directly,” you can dictate your address from within TeleNav GPS Navigator
as described below:
1. On the Drive To menu, choose Address, Intersection, City, Business, or
Airport. Then choose “Say It.”
2. Follow the voice prompts to dictate your address. The prompts will vary,
depending on the menu from which you accessed the “Say It” option.
TIP: Hold down the green microphone icon and wait for the beep. Then speak
clearly into your device. Release the icon after you are finished talking.
3. The matching address is then displayed on your screen for confirmation.
The address is also automatically saved to your Recent Places list.
The following section contains an example of what you might hear and say when using the Call In option for
entering an address (the prompts are different if you chose Search menu >> Speak It):
TeleNav GPS Navigator prompt>> Thank you for c alling TeleNav GPS Nav igator! Le t’s get your destina tion. Is it
a street address, an intersection, or an airpo rt?
Your response> Street Address
OK, Tell me the 5 digit ZIP code, or the city and state. For a Canad ian address, say the city and prov ince.
Your response> Arlington, Texas
TeleNav GPS Navigator prompt>> I heard Arlington, Texas. Say GO BACK if this is not correct. <pause> Say
the street including both the number and nam e, like 422 Main S treet. <pause > It can also be a high way.
TeleNav GPS Navigator prompt>> I heard 1620 Oak Street. Say GO BACK if this is not correct. <pause> Great,
your destination is saved in your Recent Stops List: 1620 Oak S treet, Arlington , Texas 75210. You ca n hang up
now, and launch AT&T Navigator on your ph one, or stay on the li ne to start over for a nother destina tion.
The recognition system may reply back with an incorrectly recognized input. When this happens, simply say, “Go
Back” and repeat the data entry. The voice system may advise you that a street number is out of range and
provide the proper range of numbers for you to use. Provide a number that is within the range or nearest the end
of the range that you are sure is valid.
Intersection
Enter an intersection by typing in the appropriate fields. The intersection is
automatically saved to your Recent Places list.
1. On the Drive To menu, choose Intersection.
2. Type in an intersection. As you enter characters, nearby cities or
intersections that you have recently visited will be automatically
suggested. To save time, you can select the suggestions before
you finish typing.
3. Choose Done when you are finished typing.
4. TeleNav GPS Navigator checks to see if the intersection that you
entered can be found. TeleNav GPS Navigator prompts you to
modify the name of the intersection if one of the streets does not
exist, if the streets do not cross, or if the address is too new to be
found in the mapping database.
NOTE: You can choose to “Say It” instead of typing. See page 19
Enter a city by typing in the appropriate fields. The city is automatically saved
to your Recent Places list.
1. On the Drive To menu, choose City.
2. Type in a city for directions to the city’s center. As you enter characters,
nearby cities will be automatically suggested. To save time, you can
select the suggestions before you finish typing.
3. Choose Done when you are finished typing.
NOTE: You can choose to “Say It” instead of typing. See page 19
information on dictating a city.
for more
Business
TeleNav GPS Navigator offers a full national business directory. Search by
typing in a keyword or by choosing a category in the extensive directory.
The Search Menu options are:
What - Type in a search keyword
Category - Define a search category
Where - Define a search location
In the Category directory, you can find the addresses and phone numbers of
businesses such as restaurants, motels, and gas stations.
Once you find what you are looking for, select it to get navigation directions to
the business. The search result is automatically saved to your Recent places
list.
NOTE: You can choose to “Say It” instead of typing. See page 19
Quickly find airports by Airport Code or City Name. The airport is automatically
saved to your Recent places list.
1. In the Airport screen, type the three-letter abbreviation of the airport, or
type the whole name of the airport. As you type, matching airports will be
suggested. You may highlight and select one of the suggestions to save
you keystrokes.
2. Tap Done to get navigation directions to the airport.
NOTE: You can choose to “Say It” instead of typing. See page 19
information on dictating an airport.
for more
Contact s
Quickly find addresses that you have saved in your Android device Address
Book. If you have a large Address Book, it may be easier to use the Find
function to find your desired address. To use the Find function, enter a First or
Last name of a contact in the Find text box. As you type, the closest match(es)
will appear at the top of the list.
In the Select Contacts screen, tap a contact to drive to.
TeleNav GPS Navigator assumes that you want to start from your current location, but you can edit your route.
1. After you select a Drive To location, the Going To pop-up appears. Tap
Edit Route before the Getting Route progress bar reaches 100% to be
taken to the Trip Confirmation screen, where you can tap a field to edit
it.
2. After you are done editing, tap Get Route to get directions.
NOTE: You can make adjustments to your route in Share & More >>
Preferences >> Navigation. You can also change your Navigation Options while
in navigation mode. See page 27
Tap the Origin field on the Trip Confirmation screen to select a new starting
point for the trip. This menu is almost identical to the Drive To menu.
Edit Destination
Tap the Destination field on the Trip Confirmation screen to select a new ending
point for the trip.
Edit Preferences
Tap the Preferences field on the Trip Confirmation screen and choose one of
the following to edit your route style:
Fastest - This default Route Style finds the fastest driving route.
Shortest - This Route Style may or may not take more time to drive, but
it shows you the shortest distance.
Prefer Streets - Use streets instead of highways if possible.
Prefer Highway - Use highways instead of streets if possible.
Pedestrian - Find walking directions.
NOTE: The “Pedestrian” route style may make your walking route easier, for
example by allowing you to take advantage of going the wrong way down one
way streets. As always, use your com mon sense to determine the safety of any
route.
When you tap one of the above options, you will see a screen where you can
select what to avoid on your route. Choose a field and then tap Done.
NOTE: This screen does not appear if you selected “Pedestrian” as your Route
Within a few seconds of selecting a Drive To location, TeleNav GPS Navigator
calculates what it believes to be an optimal route to your destination and tells
you how to start your trip.
If you are not moving, TeleNav GPS Navigator may not know your direction of travel,
so the first few driving directions may be incorre ct since TeleNav GPS Navi gator may
initially make an incorrect assumption. However, once you start moving, TeleNav
GPS Navigator learns your direction of travel and provides a n updated set of driving
directions.
TIP: Tap
When the phone is in portrait mode (key board closed), you can also t ap the name of
the street you are turning on.
For more information about navigation views, see page 27
or the Turn icon at any time on the navigation screen to replay the au dio.
.
Audible Navigation Tones
The lead times for the audible navigation tones are increased proportionally to your driving speed. This allows
more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more slowly
on local streets. A Preference setting determines whether street names are included in the messages or not.
Enabling street names increases packet data usage.
Audio Replay
If you wish to hear an updated informational message for the current route segment, simply tap or the Turn
icon. If your phone is equipped with a keyboard and it is open, pres s the Space key.
Miss a Turn?
Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to
your destination, the TeleNav GPS Navigator automatically creates a new route to your desired destination,
audibly announce, “Rerouting,” and give you a new set of instructions.
If you realize you have missed a turn or have otherwise gotten off the route, just keeping driving. TeleNav GPS
Navigator detects your current location and recalculates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for TeleNav GPS Navigator to update your route. If during this
process you make additional deviations from your current route, TeleNav GPS Navigator may have to contact its
servers for another new route.
Since TeleNav GPS Navigator requires access your carrier’s network, if you are off route and outside of the
carrier’s coverage area, you must return to your carrier’s coverage area in order for TeleNav GPS Navigat or to
recalculate your route.
Press the Menu button to reveal your navigation options. The options are
discussed in detail in the sections below.
When you arrive at your destination, use Menu >> Exit to return to the TeleNav
GPS Navigator Main Menu.
Navigation
Navigation closes the Navigation Options menu and returns you to the
navigation screen. It also snaps back to your current position if you happened to
pan the map.
The entire route from your startin g location to your de stination is dra wn on a map,
complete with the latest traffic alerts and traffic flow informati on. The route is
displayed as a blue line connecting the Start and Finish flag s. When available , select
an on-screen alert to read traffic details.
Highways and major roads with traffic flow information are color-coded by speed
in each direction of travel:
Speed Road Color
>> 50 mph Green
30 - 50 mph Yellow
< 30 mph Red
Tap Hide Traffic or Show Traffic (depends on availability).
Tap
trackball to pan the map. On touch-screen devices, yo u can slide your fing er across the screen to pa n.
NOTE: To go back to Moving Map view, press the Back button.
Unknown Grey
or to zoom in or out of the map (you can also choose these options by calling up the menu ). Use the
Traffic Summary
Displays overall delay from traffic, a summary of incidents on the route, and the
average speed for each segment where available. You can tap on any line to
view more details.
Below is an explanation of what you will see on the Traffic Alert screen:
Incidents (triangle icons) - Total number of remaining incidents
directly along the route. The color of the triangle indicates incident
severity:
Color Severity
Yellow Only Minor incidents
Orange At least one Major incident, no severe incidents
Delay - Total time delay caused by traffic conditions, or the sum of delays on each segment.
NOTE: Delay refers only to the route currently shown.
Mi - Distance until next turn.
NOTE: This is not the distance from the origin but the length of each road segment.
Street - The street or highway name of the road segment.
Mph/Kph - Average speed on that road segment.
NOTE: “N/A” is displayed for segments without traffic flow information (usually lo cal streets) or segments farther
than 200 miles away.
If you select an incident line, you can view the details. Below is an explanation of
what you will see on the Traffic Detail screen:
Delay - The additional time it will take to travel the segment as
compared with the time it would take if traveling at the posted speed.
Travel Time - Estimated time it will take to travel the segment.
Slowest Speed - Slowest speed observed on the segment.
Average Speed Bar - Average speed of a segment on a scale of 0
to the maximum-posted speed for that segment.
Incident Detail - Each incident is displayed with the following:
o Incident icon color-coded by severity
o Location
o Additional comments
NOTE: If there is no flow information for a segment, the Average Speed bar on the Details page is grayed out.
Nav Mode
Nav Mode allows you to change the navigation view between 2D Moving Maps,
3D Moving Maps, and Turn Icons.
The default navigation view is 3D moving maps, but you may wish to use the 2D
Map instead.
NOTE:You can set either 2D Map or 3D Map view as your default in the Share &
More >> Preferences >> Navigation >> Moving Maps (see page 62
).
This view allows you to see how the road network is organized, similar to the
perspective of a cartographer looking down on a map.
The name of the street you are currently on is displayed at the bottom of the
screen. About 2 minutes before the next turn, the street name changes to the
one you will turn onto.
When you are viewing moving maps during navigation and have set Traffic
Alerts to “On” in Share & More >> Preferences >> Navigation, a Traffic Alert icon
will appear at the bottom-right corner of the map if there is an accident less than
15 miles ahead of your current route. You will see the distance along the route
until the accident and hear an audio warning.
3D Moving Map
A 3-dimensional map with turn icons (default).
This view allows you to see how the road ahead is organized, similar to the
perspective of a bird flying above the route. You can see the route to your
destination as a blue overlay on one of the roads with white triangles leading you
in the correct direction. Orange arrows mark any upcoming turns.
The name of the street you are currently on is displayed at the bottom of the
screen. About two minutes before the next turn, the street name changes to the
one you will turn onto.
When you are viewing moving maps during navigation and have set Traffic
Alerts to “On” in Share & More >> Preferences >> Navigation, a Traffic Alert icon
will appear at the left of the map if there is an accident less than 15 miles ahead
of your current route. You will see the distance along the route until the accident
and hear an audio warning.
You can avoid the traffic incident by selecting the Traffic Alert Icon.
(Audio) “Accident 6.5 miles
ahead on US 101 at Lawrence
Expressway; 1 lane closed.”
This view allows you to see the next two consecutive turns in your navigation
route.
The name of the street you are currently on is displayed at the bottom of the
screen. About 2 minutes before the next turn, the street name changes to the
one you will turn onto.
Search
Use the Search menu to find the desired locations along your navigation route.
For example, find every Mexican restaurant on your route between San
Francisco and Sacramento. This also displays how many miles off your route
each restaurant is. Select a restaurant from the Search Along list to get driving
directions from your current location to the restaurant.
When you choose “Search Along” on the navigation menu, you have two
options:
Type It - Go to the Search screen to type in a business.
Say It - Place a call to TeleNav GPS Navigator’s Voice Input server.
2. Choose Ok to return to the TeleNav GPS Navigator Main Menu.
You have the option of resuming any navigation session ended in this way by
opening the Drive To menu.
Choosing More on the Navigation menu gives you the option to recalculate your route, view a Help card with
useful tips, or offer feedback of your experience with TeleNav GPS Navigator.
Use “Recalculate Route” to refresh the calculation to your destination, for
example, if you have selected the “Avoid Traffic Delays” routing option and you
want to proactively refresh your route to optimize for traffic.
You can also use “Recalculate Route” if during a navigation session you would
like to edit your Route Style. Remember to pull over safely before interacting
with the phone. Then tap No, Edit Style on the Recalculate pop-up to be taken
to the Select Route Style screen (see “Edit Preferences” on page 25
In 3D and 2D moving maps, you can zoom in or out while navigating by choosing and . You can also pan
the map up, down, left, and right by using the trackball or dragging your finger on the screen. If you pan out of the
current route, the map will snap back after 15 seconds with no other activity.
The content on the 3D Moving Map navigation view is explained below.
While you are in a navigation session, you can choose to manually re-route to
avoid traffic congestion.
1. During navigation, choose Menu >> Summary >> Traffic Summary on
the screen.
2. You can choose Minimize All Delays on this screen to get an alternate
route around all traffic incidents. Alternatively, choose one of the lines
with slow traffic to view the incident details.
3. Choose Avoid Segment to avoid the selected segment. You will be
taken to the Suggested Route screen.
4. A progress bar indicates how long until a new route is generated.
5. The Suggested Route screen shows the proposed new route, outlining
the original (blue) and suggested route (green), as well as listing the
estimated time saved.
Tap on the screen to accept the Suggested Route and start
navigation.
Press the Back button to cancel and go back to the Traffic Summary
screen.
Avoid Ahead (Audio Detour)
When you hear an audio warning about a traffic incident during your navigation
session, you can re-route to avoid congestion ahead.
1. During navigation, an audio warning sounds to alert you to traffic
incidents along your route. An alert icon appears on the map, showing
severity and distance to the incident.
(Audio) “Accident 6.5 miles ahead
on US 101; 1 lane closed.”
2. Select the alert icon on the screen. The “Getting New Route” progress bar appears, and the application
automatically calculates a route to avoid all incidents within a 15-mile range. When you hear the audio
prompt, “New Route,” the new route will be shown on your navigation session. The traffic alert icon will
disappear from the screen.
The Search menu provides you with a few different ways to find the addresses
and phone numbers of businesses such as restaurants, motels, and gas stations.
You can also find WiFi spots for Internet access (TeleNav GPS Navigator marks
which are free) and parking lots or garages.
If the search succeeds, you will be presented with a list of businesses that are
near the search point, or within the search area you specified.
Once you find what you are looking for, you can get audible and visual driving or
walking directions, view a map of the location, or save the location to your
Favorites list. You can also place a call to make reservations.
To use the Search feature, do the following steps:
1. From the TeleNav GPS Navigator Main Menu, select Search.
2. You have the following search options:
What - Type in a search keyword.
Category - Define a search category.
Where - Tap “Where” to choose a search location.
2. In the Category screen, you can narrow down your search by selecting
from the appropriate category. Choose a category to expand or collapse
it.
NOTE: The “Any” choice means any business in that particular ca tegory.
3. After you choose a category, a list of nearby results will be displayed.
These results will be ordered by “Relevance,” which is a combination of
best match and distance. Make a selection from the list.
4. The Results screen appears with details about your selection. The screen
shows:
Name of the business
Distance from the search point
Street address
Phone number (If available. Select the phone number to place a call
to the business.)
User-submitted ratings for the business
5. Press the Menu key to choose from the following options: Drive To - Get driving directions (this option will take you to the
Going To confirmation screen).
Map It - View a map of the area surrounding the business address (See “Map Results on page 40
Share Address - Share the address with another TeleNav user.
View Reviews - Read reviews others have written about the business (see “Read Reviews” on Page
).
45
Rate This - Submit your own rating for the business (see “Submit Your Own Rating” on Page 46
Save to Favorites (in the More menu) - Save the location to your Favorites.
Sorting Options
You have a variety of options to sort your search results. On the Search Result s
screen, press the Menu button for options.
).
Map Results
You can view your search results plotted on a map. From the Map Results
screen, you can also choose a corresponding number to view more details about
a particular point of interest.
Points of interests are ordered based on how they were sorted on the Search
Results page. If sorted by distance, the #1 point of interest is the one closest to
the search location. If sorted by rating, the #1 point of interest is the one with the
highest rating.
If you are viewing the Map Results screen from the Address Details screen, the
search result number for that point of interest is highlighted by default. For
example, if you are looking at the third search result and choose “Map It” from
the menu, the third result appears in the center of the page.
You can also tap on
map. Zooming out may allow you to view more results on the page.
or to zoom in and out or use the trackball to pan the
Sort by Star Rating
Sort the businesses in your Search Results screen by the amount of stars they received from user ratings.
This is the default sorting option. “Sort by Relevance” is not valid for “Gas by Price” searches.
Sort by Distance
Sort the businesses in your Search Results screen by order of distance to your chosen location.
Sponsored Result s
1. Icons next to business names indicate that more information is available in the
Details screen.
2. The Sponsored Results (Details) screen shows business details and
descriptions. The tabs you see may vary, depen ding on what is avail able for the
business.
3. Browse any deals or promotions that the business may be offering. For
restaurant searches, menus may sometimes be av ailable for viewin g.
Most Popular Category
You can search for the most popular food/coffee places.
1. In the Search screen, expand the Food/Coffee category and choose “Most
Popular.”
2. Choose “Search” in the next screen.
3. The Most Popular search results screen displays items that are frequently
given higher star ratings. By default, results are sort ed by the number of
points they have received (popularity). Items with no points or negative points
are not displayed.
Popularity is calculated by the user-generated ratings, averaged by considering
the scores of the ratings and the number of users that have rated the location. A
location accrues points based on how many stars it is given by TeleNav GPS
Navigator users. When a location consistently achieves above-average ratings,
its popularity count increases. Negative ratings lower the popularity count of the
location.
6. The Search Results screen displays with a list of gas prices sorted by
price. Press Menu for additional sorting options or to view the location on
a map.
7. Choose a gas station in the list to go to its Details screen. The date the
price was last updated is also listed.
8. Press Menu to Drive To, Map, or Save the location to your Favorites.
You can also share the address with a friend.
Locations with star ratings next to them indicate those for which you can view other people’s reviews (either
editorial or individual user review). You can also submit your own rating for this location, indicated by the number
of stars (the range is from 1 to 5).
Not all listings will have ratings or can be rated. For example, locations that are sponsored by a business cannot
be rated.
Read Reviews
1. In the Search Results screen, select a location.
2. In the Details screen, choose Menu >> View Reviews.
NOTE: This option is not available if the business currently does not
3. In the Rating screen, select the stars to enter a rating from 1 to 5. Your
rating will be averaged with other users’ ratings and will affect the
location’s popularity points.
NOTE: If you select the “Rate This” option for a location that you have
already rated, the original rating is displayed by default. If you submit a
modified rating, the old rating is excluded from the average and replaced
with the new rating, and the number of reviews remains the same.
4. Choose Submit to send your rating.
8. Maps & T raffic Menu
You can view a map and/or traffic information for a selected location in a variety of ways. The displayed map is
always oriented with North towards the top of the screen.
1. From the Maps & Traffic option in the TeleNav GPS Navigator Main Menu. A map of your current location
will be displayed. Choose Menu >> New Map to new a map of a different location.
2. From the “Map It” option for any location that you have found in the Drive To menu.
For example, from the TeleNav GPS Navigator Main Menu, select Drive To >> My Favorites >> highlight a
Favorite >> Menu key >> Map It.
3. From the Map It option for any location that you have found using the Search directory.
For example, from the TeleNav GPS Navigator Main Menu, select Search. Search the category for your
desired location and then select the “Map It” option in the menu for the location that you found.
2. A map of your current location appears. By default, traffic alerts, as well as
traffic flow information, are shown on the map, flashing on and off (depen ds
on availability).
NOTE: You can zoom in or out by tapping
(closest) to 9 (farthest). Slide your finger along the screen to pan the map.
When you zoom or pan, there may be brief activity to fetch the updated map.
If no traffic information appears on the map, try zooming out to show a larger
area. Traffic flow information will only appear for large roads such as highways.
If the device cannot get a GPS reading of your current location, then the map
will show your last known location. Choose “Get New Map” to select a different
map area.
or . Zoom levels range from 1
9. Share and More Menu
The Share and More menu gives you options for setting your preferences and other feature s as de scribed in the
following sections.
You can share various addresses with contacts that you create or have saved in
your phone’s address book. You have the following options on the Share
Address screen:
Address - Select a different address to share by tapping on the
field.
Send To - Select contacts from your device’s address book to
share the address with. Type the contact name or a phone number.
Label - Enter a label to easily identify the address (i.e., “My
House”).
My Stuff
The My Stuff menu lets you set up and edit your Favorites, Recent Places, Commute Alerts, and Sent Addresses.
You can view your Favorites or create new ones in this screen.
1. Create New Favorite - Select an address to mark as a Favorite.
2. Sync with Website - You can sync your Android device with addresses
that you have created on TeleNav GPS Navigator’s website,
www.telenav.com
3. Received Addresses - This folder contains addresses that other TeleNav
GPS Navigator users have shared with you. You can delete favorites from
this category, but the category itself may not be deleted or renamed. In the
Received Addresses folder, highlight any address to see who sent the
address to you. The name and phone number of the person will be
displayed.
4. Individual Favorites - These are represented by the heart icon. Highlight a
Favorite and then press the Menu button for the following choices:
Drive To - Get driving directions to this location.
Map It - Plot this location on a map.
Share Address - Share the address with a friend.
.
Call - Call the business (if there is a phone number listed with the
Favorite).
Rate This - Submit your rating for this location by entering the
number of stars.
Edit - Edit the name, address, or category the favorite is located in
This option allows you to organize where a location should be stored.
In Share & More >> My Stuff >> My Favorites, highlight an individual Favorite from
the list.
1. Press Menu and choose Edit. The Edit Favorite screen appears.
2. Choose the Category field.
3. On the Categories screen, check the category folder in the list to add the
location to the folder. You may select as many categories as you would like.
4. Choose Done. You will be taken back to the Edit Favorite screen.
NOTE: You can also use the “Find” function to quickly locate categories if you
have a long list.
Create New Category
In Share & More >> My Stuff >> My Favorites, highlight an individual Favorite from
the list.
1. Press Menu and choose Edit. The Edit Favorite screen appears.
2. Choose the Category field.
3. On the Categories screen, choose “Create New.”
4. On the next screen, enter a category name and choose Done.
Delete or Rename a Category
You can delete or rename a category that you have created in My Favorites
(the default “Received Addresses” category, which stores addresses other
users may have shared with you, cannot be deleted or renamed).
1. Choose Share & More >>My Stuff >> My Favorites.
2. Highlight the category that you want to rename or delete. Then press Menu
>> Rename or Menu >> Delete.
3. You have the following delete options:
Category Only - Delete just the category. All favorites will be
moved out of it and appear on the Favorites screen.
Category & Favorites - Delete the category and all favorites in it.
This deletes the favorites in this category only. If a favorite is also
saved under a different category, this action does not delete it
el - Close the pop-up and go back to the My Favorites screen.
Recent Places
You can manage your Recent Places in this screen. Choose a Recent Place to
reveal the following options:
Drive To - Get driving directions to this location.
Map It - Plot this location on a map.
Share Address - Share the address with a friend.
Call - Call the business (if there is a phone number listed with the
Favorite).
Rate This - Submit your rating for this location by entering the
number of stars.
Save as Favorite - Save the address to your Favorites list.
Delete - Delete the Recent Place from the list.
Commute Alerts
You can set up traffic alerts (20 maximum) for frequent commutes. Get a text
message or an email that gives you traffic information and estimated delay time
for the route that your specify. You can also sync your Commute Alerts with the
Sprint Navigation website at http://navigation.sprint.com
1. Go to Share & More >> My Stuff >> Commute Alerts.
2. A list of the alerts you created are displayed in the order they were created.
Highlight an alert and click the Menu key for addition al options:
1. Go to Share & More >> My Stuff >> Commute Alerts and choose “Create New
Commute Alert.”
2. In the Commute Alert screen, fill out the following information:
Route Name - Assign a name for the route (e.g., “Home to Work”).
Maximum 15 characters. If you do not assign a name, the street
address of the origin will be used as default.
Origin - Select a location for your starting point (default is your
current location).
Destination - Select a location for your ending point.
Time - Set a time to trigger the alert.
Frequency - Select Once, Daily, Weekly (select a specific day of the
week), Mon-Fri, or Weekends.
Notification - Select Text Message or Email to be notified of your
Commute Alert. Email must first be confirmed.
3. Choose the Save button when you are finished.
Sent Addresses
Choose Share & More >> My Stuff >> Sent Addresses to view a list of addresses
you have shared with other TeleNav GPS Navigator users.
1. On the Movies screen, click Search Movies to see a list of available
movies and their rating. On the Search Results screen, you can choose
Menu to sort the list by rating.
2. Choose a movie to view more details.
3. You will next come to the Movies summary screen. A list of nearby
theaters showing the movie is included, along with show times.
You can save your current location as a Favorite. This is convenient for times
when you want to save a location that you do not know the physical address of,
or that may not have a physical address.
1. Choose Share & More >> Record Location. The following fields appear:
Address – Your current address is automatically generated. You
can also select this field to select a new location and record it as a
Favorite.
Category – Organize the address into a category (see “Category”
instructions starting from Page 53
Label – Enter a label that accurately describes your current location,
such as WORK, AMY’S SCHOOL, etc.
2. Choose Done to create the new Favorite.
).
Refer a Friend
When you select “Refer a Friend,” an invitation to use TeleNav GPS Navigator
will be sent to the contact that you select. On the Refer screen, type in phone
numbers or contact names saved in your device’s Address Book.
Referred contacts will receive a text message about TeleNav GPS Navigator
with a link they can follow to get more information (contacts that already have a
version of TeleNav GPS Navigator will not receive this text message).
If recipients no longer wish to receive invitation text messages, they can opt out
by texting “END” in their reply message. To opt back in, they can text “GET” to
an invitation text message.
In Share & More >> Preferences >> General, you can edit the following:
First/Last Name - Edit your name here.
Email - Edit your email here. Your email address is used to send
important messages about your TeleNav GPS Navigator account.
NOTE: You must confirm your email before it can be used for
certain features.
Region - Select North America.
Language - Determines the language used for screen labeling and
audio prompts. TeleNav GPS Navigator v5.8 is only supported in
English (US).
Distance Units - Miles/feet or kilometers/meters.
Tips - Tips prompt you with hints or cautions about using various menu options. To clear a Tip from
the screen, choose OK. Choose “Always On” or “Always Off.”
GPS Source - Android devices support internal GPS. An “External” option is available for devices
that must be paired up with a GPS receiver.
Exit after (minutes) - Choose Never, 5, 10, 20, or 30 minutes to automatically ex it TeleNav GPS
Navigator if it has been idle for that long.
Initial Volume - Choose from Very Soft, Soft, Normal, Loud, or Very Loud. You can adjust the
volume while you are using TeleNav GPS Navigator, but this preference controls the initial volume.
Map Colors - Choose from Daytime, Nighttime, or Auto. Nighttime colors have greater contrast to let
you better see the navigation screen in the dark. Choose “Auto” to have the navigation maps
automatically switch between Daytime and Nighttime colors.
Navigation
In Share & More >> Preferences >> Navigation, you can edit the following:
Route Style - Fastest, Shortest, Prefer Streets, Prefer Highway, or
Pedestrian. By default, all routes are “Fastest” to minimize traffic
delays. You can choose “Ask me each trip” for a reminder pop-up
each time you choose navigation.
Avoid - Select what to avoid on your route: HOV (Carpool) lanes,
Tolls, and Traffic Delays. You can make multiple selections.
Moving Maps - Choose between 2D Moving Maps or 3D Moving
Maps to use as your default during navigation.
Backlight - Choose whether the Android device’s backlight should
be On, Off, or On at Turns. The “On at Turns” option turns the
backlight on when a turn is approaching. This can save battery life.
Traffic Alerts - On or Off. If this feature is on, audio and visual traffic alerts will appear on the 2D or
3D Moving Maps screen if there is a traffic incident on the route ahead.
Navigation Audio
In Share & More >> Preferences >> Navigation Audio, you can edit the following:
Settings - Full Audio, Instructions Only, or No Audio. “Instructions
Only” will announce only directional turns and not street names.
Language - Choose between English or Spanish for spoken
prompts.
During Phone Call - Choose to Suspend or Play navigation audio
prompts when you are on a call.
Speech Input
In Share & More >> Preferences >> Speech Input, you can edit the following:
Input Method - Choose “Speak In Directly” to use the “push-to-talk”
option and dictate your instructions directly in TeleNav GPS
Navigator. Choose “Call In” to place a call to the TeleNav GPS
Navigator server and dictate an address.
Address Input - Choose Always Ask, Always Speak In, or Always
Type In. The “Always Ask” option presents a menu with the options
“Speak In” or “Type In” every time to choose to enter an address for
navigation.
Search Input - Choose Always Ask, Always Speak In, or Always
Type In. The “Always Ask” option presents a menu with the options
“Speak In” or “Type In” every time to start a POI search.
Find important information about your TeleNav GPS Navigator account such as
the version number you are using and your PIN. You can quickly find contact
information for TeleNav GPS Navigator Customer Support or offer your
feedback for the application.
About TeleNav GPS Navigator
This menu option shows the exact version of TeleNav GPS Navigator that is on your phone. Knowing the exact
version of your software may be helpful if you ever have to call TeleNav GPS Navigator Technical Support.
Support Info
Find contact information for TeleNav GPS Navigator Customer Support here. Once you are on the Support
screen, you can press Menu to quickly call Customer Support, send an email, or view additional support
information from your Android device’s Browser.
Your PIN Number
View your PIN number. Your PIN is used to log into “My TeleNav” at www.telenav.com for pre-planning.
Feedback Survey
TeleNav GPS Navigator is always striving to give you the best user experience. The Feedback menu gives you
the following options so you can give us your feedback about how TeleNav GPS Navigator is working for you.
Usefulness - High, Medium, or Low
Frequency - Daily, Weekly, Monthly, or Less Often (less than monthly)
Speed - Was the speed of TeleNav GPS Navigator’s response time Fast, Average, or Slow?
Most Used - Drive To, Search, Maps & Traffic, or Share & More
Choose Submit to send us your feedback.
You can also give Feedback by pressing Menu >> Give Feedback in the Drive To, Search, and Maps & Traffic
screens. You can speak in your feedback or type it in. Occasionally, you may also be asked to provide feedback
after a navigation session is finished. To opt out of future feedback surveys, simply check the box, “Do not ask me
for feedback after trips.”
10. Suspending T eleNav GPS Navigator
Making a Phone Call from T eleNav GPS Navigato r
You can Call In to a location that you have found in a Search such as a
restaurant, a hotel, or a gas station. Simply tap the phone number if one is
available with the business.
T aking an Incoming Call
When you are using TeleNav GPS Navigator and your phone receives an incoming call, your phone ring s and
displays a screen that gives you the option to Answer the call or Ignore the call.
If you ignore the call, the TeleNav GPS Navigator GPS application resumes and continues with the function that
you were using before the call came in.
If you answer the call, TeleNav GPS Navigator will be operating but “suspended.” After the call, press the Back
button to end the call. At this point, TeleNav GPS Navigator should resume from its suspended state. If you are
navigating and have gotten off the route, TeleNav GPS Navigator will say “Rerouting” and obtain a new route for
you.
If you have not yet set your Navigation Audio Preferences in Share & More and are on a navigation screen when
you receive a call, you will not hear any navigation prompts during the phone call, but the prompts will be
resumed after you hang up.
NOTE: When TeleNav GPS Navigator briefly uses the data network, incoming calls m ay be blocked. When you
are on an incoming call, TeleNav GPS Navigator is still running and will periodically collect a GPS fix from the
internal GPS receiver. When this fix is taken, there may be a very brief loss of intelligibility on the received audio
from the caller.
Interruption of Other Services
Whenever TeleNav GPS Navigator needs to contact its servers (such as when generating a route), it uses your
carrier’s data service. When TeleNav GPS Navigator uses your carrier’s data service, other services such as
SMS messaging and conventional cellular calls are not available. Typically, this interruption of other services la sts
no more than 20 seconds.
When incoming calls are blocked due to TeleNav GPS Navigator’s use of your carrier’s data n etwork, phone calls
go to your voice mail if you have a voice mail service available.
11. Changing your PIN number
1. In a Browser go to the TeleNav GPS Navigator Web site at www.telenav.com and click on “My TeleNav.”
2. Enter your phone number and PIN to log in.
3. Select the “Change My PIN” Number link.
4. Enter your current PIN number and your new PIN number.
5. Click Submit.
NOTE: You can find your current PIN number by selecting share & More >> About >> Your PIN Number
12. Exiting T eleNav GPS Navigator
To exit the TeleNav GPS Navigator application, do the following:
1. When you are on the TeleNav GPS Navigator Main Menu, press the Back
button on the Android device.
2. In the “Exit TeleNav GPS Navigator?” pop-up, choose Yes.
NOTE: If you do not exit the application before going to the Android home
screen, TeleNav GPS Navigator will remain running in the background.
13. The T eleNav GPS Navigator Website
To access the TeleNav website, go to www.telenav.com.
The following features are available:
Route planning for planning a trip by entering the starting and destination addresses (this does not
update information on your phone).
A Search directory for finding restaurants, motels, stores, and gas stations, as well as
hard-to-find places such as churches, schools, and government offices. You can also get addresses,
phone numbers, maps, and directions.
Add an address and save it to the My Favorites list on your device. The next time you launch TeleNav
“Sync with Website” option.
Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your device). These lists can grow to an unlimited length.
Update your personal information, including your home and work addresses and your email address.
Change your PIN number.
Contact Customer Support.
14. Error Conditions
GPS signal weak, Cannot get GPS signal, or No GPS data
Move to an area where your phone has a clearer view of the sky and can still connect with your phone. Please
note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS signal. Your
phone should announce when you have adequate GPS signal again.
Low battery
The GPS will not work if the phone’s battery charge level is below about 15%. Starting with a freshly charged
standard battery, we have used TeleNav GPS Navigator for around 4 hours before it became necessary to
connect the charging cable. If you get a low battery warning, connect a charging cable as soon as possible. In
some cases, you may need to wait a while for the battery to become sufficiently charged so that the GPS receiver
will work.
Network signal weak
If the carrier network signal is weak, move to an area where reception is better and try the function that requires
network access again.
TeleNav GPS Navigator encountered an error
TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want
to go. In this case, try to use a nearby address.
TeleNav GPS Navigator not available
If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigat or
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigat or server
outage.
Unable to generate a route
TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.
Unable to login
Someone may be fraudulently using your account. You will need to change your PIN and attempt to log in again.
The data plan allows you to access nationwide routes, maps, and Directory content from the TeleNav GPS
Navigator servers using the data communication features of your phone. These services are different from your
cellular airtime. To order a data plan from TeleNav, please contact Customer Support.
Does TeleNav GPS Navigator use up my voice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice
minutes. However, when you place a call to a business from within the TeleNav GPS Navigator application, your
voice minutes will be affected.
How do I increase or decrease the voice prompt volume and control the backlighting?
The backlight can be controlled from within TeleNav GPS Navigator’s Share & More >> Preferences >>
Navigation menu. Speaker volume can be controlled with the volume buttons on side of the device. If the speaker
volume is set to at least mid-range and you are still not receiving audio prompts, verify that your phone profile is
not set to vibrate or quiet.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate
to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels, and dense foliage
can cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time
to first GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open
area and then begin to use the TeleNav GPS Navigator service.
Why does the GPS not work near buildings and other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that
block the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the
satellites are not overhead but near the horizon; in these cases, the GPS receiver in your phone must have a
clear view of the horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your phone alerts you if you do not have a valid GPS signal. If this
happens, move to an area where there is a clear view of the sky so the receiver can hear the GPS signals from
space.
What happens if I’m using TeleNav GPS Navigator for driving directions and I lose the GPS signal while
driving across a bridge or through a tunnel or lose the GPS signal for some other reason?
TeleNav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. TeleNav
GPS Navigator continues to give you driving directions based on an estimate of the projected distance that you
may have traveled at your last recorded rate of speed. TeleNav GPS Navigator recalculates your current position
when you regain a GPS signal and adjusts your driving directions accordingly.
I noticed there are stars in the Detail screen of some restaurants I have viewed or saved. Ho w is
popularity rated?
Popularity is calculated by the user-generated ratings, averaged by considering the scores of the ratings and the
number of users that have rated the location. A location accrues points based on how many stars it is given by
TeleNav GPS Navigator users. When a location consistently achieves above-average ratings, its popularity count
increases. Negative ratings lower the popularity count of the location.
How long are ratings kept?
Ratings and reviews expire after two years.
16. Customer Support
Send an email with your questions or comments to TeleNav GPS Navigator Customer Support, or enter a
comment through the TeleNav GPS Navigator Web site. We will promptly reply to your inquiries.
T echnical Support
Toll Free Customer Support Line: 1-88-Tel eNav-4 (1-888-353-6284)
Fax: 408-245-0238
The content and Java application services provided by TeleNav is provided “as is” and “as available” without warranties
of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for
particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole risk and you
agree that the service and the information provided are without warranty of any kind by TeleNav.
TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available
from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data
due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav does not warrant the
services in any respect due to suc h circumst ances b eyond its control.
Although certain information provided to yo u by Tel eNav may be obtained or compiled from sources TeleNav believes to
be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or co mpleten ess of any i nformation
made available to you for any particular purpose. Under no circumstances, including negligence, will TeleNav or any of
its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or
consequential damages that results from your use or your inability to use the services. You acknowledge that this
limitation applies to all content information or other services available from TeleNav, and whether or not TeleNav has
notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have
been within the control of TeleNav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In
those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliate s, officers and employees and
hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due
to, or arising out of your use of the service and t he site.