No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior
written consent from TeleNav, Inc. TeleNav, Inc. hereby grants the right to download one copy of this manual onto a hard drive
for personal use. This manual is copyrighted and contains proprietary information that is subject to change without notice. For
more information, visit
2. Safety and Legal Notices...............................................................................................................................4
3. Data Service Options......................................................................................................................................5
4. The Phone Controls........................................................................................................................................6
5. Installing the TeleNav GPS Navigator Application.....................................................................................7
Using the CD to install....................................................................................................................................7
Using the OTA download method to install ..................................................................................................8
6. Removing TeleNav from the Treo.................................................................................................................8
7. Launching the TeleNav GPS Navigator Application..................................................................................9
9. TeleNav GPS Navigator Menu Overv iew....................................................................................................12
Main Menu...........................................................................................................................................................12
Drive To Menu..............................................................................................................................................12
Search Menu ................................................................................................................................................13
Tools/Extras Menu .......................................................................................................................................14
10. Get Driving Directions (Driv e To Menu).....................................................................................................15
Address – Typing In ............................................................................................................................................19
Address – Calling In ............................................................................................................................................20
Miss a Turn?.................................................................................................................................................25
Save a Location to My Favorites.................................................................................................................28
Delete a Location from My Favorites ..........................................................................................................30
Select a Recent Place..................................................................................................................................30
Record Location ..................................................................................................................................................35
Support ................................................................................................................................................................37
Making a Phone Call from the TeleNav GPS Navigator Application................................................................38
Taking an Incoming Call .....................................................................................................................................38
Interruption of Other Services.............................................................................................................................38
15. Change your PIN number.............................................................................................................................39
16. Exit the TeleNav GPS Nav igator Applic ation............................................................................................39
17. The TeleNav Website....................................................................................................................................39
Available Without Logging In ..............................................................................................................................39
My TeleNav .........................................................................................................................................................39
20. TeleNav GPS Nav igator Customer S upport..............................................................................................42
Technical Support ...............................................................................................................................................42
The TeleNav GPS Navigator™ application on your phone uses GPS position determination technology and access
to your carrier’s data network to provide you with driving directions and a host of other services including:
•GPS navigation that gives you turn-by-turn directions to any destination address in the continental
United States. If you miss a turn or get off-track, TeleNav GPS Navigator will calculate a new route for
you. You can enter a destination address by using TeleNav GPS Navigator’s automatic voice
recognition system or by typing on the phone’s keypad.
•A Directory feature that allows you to find businesses or points of interest near your current location,
near an airport, near a waypoint, or near any other entered address. You can easily call the business
that you have found to check on the availability of an item or to make a reservation. You can navigate
to the business location now or save the address for later use.
•Maps of the area around your current location, around a marked waypoint, or around an address that
you had previously entered. You can pan the map (adjust left, right, up, or down) and zoom in or out.
You can also mark a point under the cursor as a waypoint.
•The ability to personalize your application preferences by selecting U.S. customary or metric distance
units, the language for audible guidance, and so on.
• A compass-like indicator presenting your direction of travel, location, and speed.
• You can also use many of TeleNav GPS Navigator’s features on the TeleNav website, such as getting
driving directions (Route Planning) and using the Directory to find businesses, churches, schools, and
government offices. You can also use the TeleNav website to add an address to your My Favorites
list, manage your My Favorites and Recent Places lists, and shop at the TeleNav Store.
2. Safety and Legal Notices
Please read this section carefully before u sing Te leNav G PS Navigat or
TeleNav, Inc. will not accept any responsibility whatsoever for accidents resulting from failure to observe common
sense precautions. Your personal judgment, traffic regulations, and common sense must always take precedence
over any driving direction produced by TeleNav GPS Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application
displays, by audible cues, or by manually interacting with the controls. When you need to enter data on your phone
using the keypad or study the display, only do so while the vehicle is parked, not while the vehicle is in motion. Turn
off your phone if your ability to drive responsibly is decreased by using the TeleNav GPS Navigator application.
WARNING: Install the equipment safely .
If you are using a phone mounting kit, make sure that it does not obscure your vision. You may wish to charge the
phone while using TeleNav GPS Navigator. If so, make sure that the charging cable does not interfere with any of
the vehicle’s controls.
The vehicle operator’s personal judgment, traffic regulations, and common sense must always take precedence
over the instructions provided by TeleNav, Inc.
It is your responsibility as the vehicle operator to drive safely, observe all traffic rules, and use your own personal
judgment while driving. If you feel that a route suggested by the navigation software instructs you to perform an
unsafe or illegal maneuver, places you in an unsafe situation, or routes you into an area which you consider to be
unsafe, do not follow the navigation instructions.
3. Data Service Options
The TeleNav GPS Navigator application that you install on your phone requires a means of accessing the public
Internet, which is typically provided by your carrier’s data network.
The TeleNav GPS Navigator application on your phone communicates with the TeleNav GPS Navigator servers to
get routing, maps, and points of interest via your carrier’s data network. You do not need to purchase additional
data services if you already have a data or email services plan for your phone. However, if you do not already have
a data or email services plan, you must order one from your carrier so you can use the TeleNav GPS Navigator
application.
The following graphic shows the control buttons for the Treo 700p device. Other Treo versions may vary slightly.
Volume
buttons
Power/End button
OK key
Home key
5-way
navigator
Menu key
When you are using the TeleNav application, any time you want to go back a screen, select the Back arrow in the
upper right corner.
Clicking the Menu key on the Treo or tapping the Title Bar with the stylus while using the TeleNav application will
give you a variety of options, depending on what screen you are on. The options are discussed in the appropriate
sections below. There is usually an option for Help and one to take you back to the TeleNav Main Menu to reduce
the number of times you would have to select the Back arrow.
5. Installing the T eleNav GPS Navigator Application
TeleNav can be installed on your smartphone in two different ways: 1) By loading the application from a distribution
CD using the palmOne Quick Install application, or 2) By using the Treo Internet browser and downloading the
application directly to your handset over the air (OTA).
Installation Instructions
Using the CD to install
NOTE: You must have the Palm Desktop software installed and the handset connected to your personal
computer (PC) before completing the steps below.
1. Insert the TeleNav application CD into your CD or DVD drive.
2. Browse the CD and open the Palm Treo folder. Then select the PRC file.
3. After you select the file, the palmOne Quick Install application will launch automatically. Click OK to continue.
4. Locate the Hotsync feature on the Palm handset menu, or
press the button located on the sync cable and let the sync
complete.
3. In the Delete menu, scroll down the list until “TeleNav” is
highlighted. Then select the Delete button.
4. Click Yes on the Delete Application warning message.
5. Verify that the application is no longer available on the
handset menu.
7. Launching the TeleNav GPS Navigato r Application
To launch TeleNav on your Treo, find
the TeleNav icon on the Treo Main
Menu and select it.
After starting TeleNav, the splash
screen appears for a few seconds.
Login Screen
The next screen will collect your TeleNav account number and the PIN
you provided when registering for TeleNav services at www.telenav.com
Your account number MUST be the same as your carrier phone number
beginning with area code so that when you call the Voice Address Input
System, you will not need to type in the account number. After you have
entered the account number and four digit PIN, select Login.
NOTE: If your TeleNav account is not active, you will be notified at this
point, and will be directed to go to www.telenav.com
service agreement. You will not be able to progress beyond this point until
your account is returned to current status. You may also see an important
message from TeleNav regarding upgrades, scheduled downtime,
pending account expiration, etc.
When the handheld reaches the TeleNav servers with a valid and active
phone number and PIN, the handheld will be registered to use TeleNav
and will only present the splash screen and Warning screen in the future.
Visiting www.telenav.com
the above registration process.
This next screen presents a warning for usage safety. If you agree to the
conditions, click OK.
T eleNav Bluetooth GPS Configuration
The GPS location information is provided by a TeleNav Bluetooth GPS
receiver. If the Treo’s Bluetooth is turned off when TeleNav is launched, a
pop-up will appear asking you if you would like to turn it on. Click Yes.
After the Warning screen, if the Treo’s Bluetooth is turned on, a pop-up
will briefly appear to confirm connection.
The first time you launch TeleNav, a pop-up will appear asking if you
would like to configure the GPS receiver settings now. Click Yes, then a
page will automatically appear listing all of the nearby Bluetooth devices.
Make certain that your TeleNav Bluetooth GPS receiver is powered ON at
this point during the setup. You should see your GPS receiver listed.
Select the appropriate device and then click the OK button.
NOTE: If your GPS receiver is not listed, make sure it is powered on and
click the Find More button to search again.
For more information on manually configuring the GPS, see “GPS” on
page 36
.
8. Using the TeleNav GPS Navigator Application
You can use the TeleNav GPS Navigator for many business and personal functions including:
•Finding businesses, churches, schools, government offices, police and fire stations, and so on.
•Getting audible and visual driving directions to virtually anywhere in the United States, as long as you
are in your wireless carrier’s coverage area.
• Making reservations at restaurants, motels, and hotels.
• As a replacement for paper maps.
• As a personal information manager to keep a Favorites list of places that you have visited or called.
For example, you can use the TeleNav GPS Navigator to find a motel, save the motel’s location to your Favorites
list so you can easily find it again later, call it and make reservations, and then get audible turn-by-turn and visual
directions to the motel.
You can also search for a particular type of business closest to your current location or closest to another location.
For example, you could search for a Mexican restaurant closest to your current location or closest to the motel at
which you just made reservations.
In addition, you can also search for locations along your route. For example, you can search for all of the gas
stations that sell your favorite brand of gas on your route between Dallas and Houston.
See the Quick Start section on page 11
For an overview of the menu options, see the TeleNav GPS Navigator Menus section on page 12
for tutorials that show you how to use TeleNav GPS Navigator’s features.
Quick Start
The tutorials in this section get you up and running quickly so you can:
• Get driving directions (see page 15
• Get initial driving directions (see page 24
• Refine your GPS point of origin (see page 25
• Understand the meaning of various audible guidance tones (see page 25
• Miss a turn? (see page 25
• Change navigation views, such as 3D Maps, 2D Maps, and Turn Arrows Only (see page 26
• Enter a Drive To address by typing (see page 19
• Save locations to your My Favorites list so you can find them later (see page 28
).
).
).
).
).
) or speaking (see page 20).
).
.
).
• Delete locations from your My Favorites list (see page 30
• Select recent locations from your Recent Places list (see page 30
• Search the directory to find businesses, churches, schools, government offices, police and fire stations
and other entities (see page 31
• View maps (see page 33
• Call locations that you’ve found like restaurants, motels, stores and so on (see page 38
The Search menu provides you with a few different ways to find the
addresses and phone numbers of businesses such as restaurants, motels,
and gas stations, as well as other places like churches, schools, government
offices, and police and fire stations.
The Trip Confirmation screen usually appears before your navigation route is displayed. A countdown begins
before your route is generated.
On this screen, you can click the From drop-down menu to start navigation from your current location or from
a different location that you select. In the Style drop-down menu, you can choose the Route Type you prefer.
To save the address to your Favorites, choose Menu key>> Save Destination to Favorites.
To use the Drive To menu, do the following steps:
1. Select “Drive To” from the TeleNav GPS Navigator Main
Menu.
2. Select one of the following options from the Drive To menu
as shown in the illustration to the right and discussed
below.
Favorite are places that you have found and saved in the past so you
can find them quickly. Your Favorites list can grow to an unlimited
length.
If your Favorites list gets very large, it may be easier to use the
Search function to find your desired Favorite. To use the Search
function, enter one or more alphanumeric characters in the Search
field. As you type, the closest match(es) will appear at the top of the
list.
1. In the My Favorites screen, choose your desired location.
2. You can press the Nav Right key on the 5-way navigator to
see the Drive To, Map, Rename, and Delete options for the
highlighted favorite.
3. You can also press the Menu key to Drive To, Map,
TeleNav GPS Navigator automatically saves all of the places that you:
• Viewed as a map.
• Located using a street address, intersection, or airport.
You can get directions to a Recent place, view maps of the Recent place, or
save a Recent place to your Favorites list. Your Recent places list can grow
to an unlimited length.
If you have a large Recent Places list, it may be easier to use the Search
function to find your desired Recent Place. To use the Search function,
enter one or more alphanumeric characters in the Search text box. As you
type, the closest match(es) will appear at the top of the list.
1. In the Recent Places screen, select your desired location. You will
then be taken to the Trip Confirmation screen.
2. You can press the Nav Right key on the 5-way navigator to see
the Drive To, Map, Rename, and Delete options for the highlighted
favorite.
3. You can also press the Menu key on the Recent Places screen to
Drive To, Map, Save the Recent Place to Favorites, or Delete the
Recent Place.
NOTE: Selecting Drive To from the Address screen takes you to the Trip
Confirmation screen.
Search
TeleNav GPS Navigator offers a full national business directory. Search by
popular categories or access an extensive directory.
In the directory, you can find the addresses and phone numbers of
businesses such as restaurants, motels, and gas stations, as well as other
places like churches, schools, government offices, and police and fire
stations.
Once you find what you are looking for, you can get audible and visual
driving or walking directions, place a call, view a map, or save it to your
Favorites list. The Directory search result is automatically saved to your
Recent places list.
In the Search screen, choose a category to begin your search. See the
Search Menu section on page 31
for more details on this feature.
Address – T yping In
Enter a street address by typing in the appropriate fields. You can get
directions, view a map of the address, or save the address to your
Favorites list. The address is automatically saved to your Recent Places
list.
1. Type in a street address. You can also leave the Street Address field
blank and just type in a city and state or zip code to use the address
of the city’s center. As you enter characters in the City field, nearby
cities beginning with these letters will automatically be suggested. To
save time, you can use the 5-way Navigator keys to select a city.
NOTE: To quickly clear all fields, press Menu key >> Clear All.
2. Select the Done button. You can also enter an address by Calling In
(see page 20
3. In the Trip Confirmation screen, press the Menu key to save the
4. The TeleNav GPS Navigator checks to see if the address that you
entered can be found. The TeleNav GPS Navigator prompts you to
modify the address if the address is too new to be found in the
mapping database or if the street number cannot be found for some
other reason, for example, if the street number does not exist.
NOTE: You can change your Navigation Options while in navigation
mode. See page for 23
further details.
Address – Calling In
Enter a street address by Calling In and dictating the address. You can
get directions, view a map of the address, or save the address to your
Favorites list. The address is automatically saved to your Recent Places
list.
1. On the Address screen, select the Call In button. This places a call to
the TeleNav server.
2. Because this phone can only perform one function at a time, it cannot
make a call and run the TeleNav GPS Navigator at the same time.
Select OK on the pop-up to exit from the TeleNav GPS Navigator
application and make your call.
3. Follow the voice prompts to enter a destination address.
4. Re-launch the TeleNav GPS Navigator application after speaking
your directions.
5. The location you entered by speaking will appear at the top of your
Recent Places list.
The following section contains an example of what you might hear and say when using the Call In option for
entering an address.
TeleNav GPS Navigator prompt> Welcome to TeleNav! Let’s g et your destinati on. Is it a street add ress, an
intersection, or an airport?
Your response> Street Address
TeleNav GPS Navigator prompt> OK. Tell me the 5 d igit ZIP code, or the ci ty and state, like Los Angeles,
California.
Your response> Arlington, Texas
TeleNav GPS Navigator prompt> I heard Arlington, Texas. Say GO BACK if this is not correct. <pause>
Say the street including both the number an d name, like 422 Main Street. <pause > It can also be a
highway.
Your response> 1620 Oak Street
TeleNav GPS Navigator prompt> I heard 1620 Oak S treet. Say GO BACK if this is not correct. <pause>
Great, your destination has been entered: 1620 O ak Street, Arling ton, Texas 75210. Would you like to enter
another?
Your response> Silence (assuming that 1620 was correct)
TeleNav GPS Navigator prompt> Thanks for c alling TeleNav.
Enter an intersection by typing in the appropriate fields. You can get
directions, view a map of the intersection, or save the intersection to your
Favorites list. The intersection is automatically saved to your Recent Places
list.
1. Type in an intersection. You can also leave the Street fields blank and
just type in a city and state or zip code to use the address of the city’s
center. As you enter characters in the City field, nearby cities
beginning with these letters will automatically be suggested. To save
time, you can use the 5-way Navigator key to select a city.
2. Select the Done button.
NOTE: To quickly clear all fields, press Menu key >> Clear All. You can
also enter an address by calling in (see page 20
3. In the Trip Confirmation screen, press the Menu key to save the
destination to your Favorites.
).
4. The TeleNav GPS Navigator checks to see if the intersection that you
entered can be found. The TeleNav GPS Navigator prompts you to
modify the name of the intersection if one of the streets does not
exist, if the streets do not cross, or if the address is too new to be
found in the mapping database.
NOTE: You can change your Navigation Options while in navigation
Quickly find airports by Airport Code or City Name. You can get driving
directions to an airport, view a map, or save the airport information to your
Favorites list. The airport is automatically saved to your Recent places list.
1. Type the three-letter abbreviation of the airport, or type the whole
name of the airport. As you type, matching airports will be suggested.
You may highlight and select one of the suggestions using the 5-way
Navigator key.
2. Select the Done button. You will be taken to the Trip Confirmation
screen. To quickly clear the field, choose Menu key >> Clear All.
NOTE: If you are not sure of the street that you are on, simply start driving.
TeleNav GPS Navigator will revise its estimate of your location and provide
you with a new route if needed.
Navigation Options
After you select a Drive To location, the Trip Confirmation screen appears,
and a countdown begins before your route is generated.
To save the address to your Favorites, choose Menu key >> Save
Destination to Favorite.
The TeleNav GPS Navigator assumes that you want to start from your
current location, but your can select the From drop-down menu to start
navigation from a different location that you select.
If you select the “Somewhere Else” option, you will be taken to the Drive
From screen. The options of this screen are identical to the Drive To screen.
You can also modify the Route Style for your trip by selecting one of the
following options in the Style drop-down menu:
•Fastest - This default Route Style finds the fastest driving
route.
•Shortest - This Route Style may or may not take more time to
drive but it shows you the shortest distance.
• Prefer Streets - Use streets instead of highways if possible.
• Prefer Highway - Use highways instead of streets if possible.
• Pedestrian - Find walking directions.
NOTE: The “Pedestrian” route style may make your walking route easier,
for example by allowing you to take advantage of going the wrong way
down one way streets. As always, use your common sense to determine
the safety of any route.
Initial Driving Directions
Within a few seconds of selecting a Drive To location, the TeleNav GPS
Navigator calculates what it believes to be an optimal route to your
destination and tells you how to start your trip from your current location.
If you are not moving, the TeleNav GPS Navigator may not know your
direction of travel, so the first few driving directions may be incorrect since
the TeleNav GPS Navigator may make initially make an incorrect
assumption. However, once you start moving, the TeleNav GPS Navigator
learns your direction of travel and provides an updated set of driving
directions.
For more information about navigation views, see page 26
If you are using GPS navigation and you are in a parking lot or similar area
where your location does not exactly map to a specific street, you may see
a popup that shows the TeleNav GPS Navigator’s best estimate of which
street you are on. This gives you the opportunity to change the starting
street.
If you elect to change the starting street, a list of neighboring streets
appears, and you can make an alternate selection from the list. If you do
nothing, the first popup disappears after a few seconds and the TeleNav
GPS Navigator uses the default street as the starting location.
If you are not sure which street you are on, simply start driving. The TeleNav
GPS Navigator detects your current location and recalculates your driving
directions as needed.
Audible Guidance Tones
The TeleNav GPS Navigator application delivers spoken audible directions as you drive. A preparatory audible tone
is typically heard no less than 30 seconds before reaching a turn, and an action audible tone is typically heard no
less than 10 seconds before reaching a turn. The preparatory audible tone may not be sounded if the distance to
the next turn only allows time for the action tone.
The lead times for the audible guidance tones are increased proportionally to your driving speed. For example, this
allows more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more
slowly on local streets.
Miss a Turn?
Whenever you miss a turn, turn the wrong way, turn too early or too late, or otherwise get off the planned route to
your destination, the TeleNav GPS Navigator automatically creates a new route to your desired destination and an
audible tone announces that a new set of instructions is available.
If you realize you have missed a turn or have otherwise gotten off the route, just keeping driving. The TeleNav GPS
Navigator detects your current location and recalculates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for the TeleNav GPS Navigator to update your route. If during this
process you make additional deviations from your current route, the TeleNav GPS Navigator may have to contact
its servers for another new route.
Since the TeleNav GPS Navigator requires access your carrier’s network, if you are off route and outside of the
carrier’s coverage area, you must return to your carrier’s coverage area in order for TeleNav GPS Navigator to
recalculate your route.
The default navigation view is 3D moving maps, but you may wish to use
another option when you are navigating. Of course, pull over and stop your
vehicle in a safe place before changing navigation options. You may also
wish to plan your trip before you start by looking at other navigation views.
To access other navigation views, choose Options during a navigation
session.
The Navigation Options menu appears. Select from the available options,
as discussed below.
A 3-dimensional map with turn icons. (This is the default view)
You can zoom in and out of this map by pressing the ‘Q’ and ‘P’ keys,
respectively. You may also pan the map by dragging the map with the
stylus.
Turn Icons
The upcoming street turns are shown through arrow icons.
Map Summary
The entire route from your starting location to your destination is drawn on a
map. The ‘O’ represents your origin and the ‘D’ represents your destination.
Route Summary
A text listing of every turn for this navigation session from your starting
location to your destination, along with mini-turn icons.
Use the Directory Search to find the desired locations along your navigation
route. For example, find Mexican restaurants on your route between San
Francisco and Sacramento. The search results will also display how many
miles away each restaurant is. Select a restaurant from the Search list to get
driving directions from your current location to the restaurant.
Save a Location to My Favorites
To save a location to your Favorites list, select the “Save Destination to
Favorites” option from the Trip Confirmation screen. You can reach the Trip
Confirmation screen from a number of menus, including Drive To, Maps,
Search, and so on.
You can also record you current location as a Favorite to mark it for future use:
1. Select Tools/Extras from the TeleNav GPS Navigator Main
To delete a location from your My Favorites list, highlight the location in your Favorites list. Press the Menu key and
then select the Delete option. For example:
Select a Recent Place
TeleNav GPS Navigator automatically keeps a list of all of the places that you have found when using any of the
Drive To functions. You can access the Recent Places list from the Drive To, Search, or Maps menu.
You can save a Recent Place to your Favorites list (the location stays in your Recent Places list). You can also
delete a Recent Place from your Recent Places list if you do not want to display it any longer.
If your Recent Places list is too long, you can enter one or more alphanumeric characters in the Search text box.
The Recent Places that match your search are automatically selected and displayed.
When you select a Recent Place from the View Maps menu, a map of your Recent Place appears. After your map
appears, you can either select Drive To for driving directions or Save to add this location to your My Favorites list.
You can also select the Menu key on the Palm device to get additional Help or to return to the Main Menu.
11. Directory Search Menu
The Directory Search menu provides you with a few different ways to find
the addresses and phone numbers of businesses such as restaurants,
motels, and gas stations, as well as other places like churches, schools,
government offices, and police and fire stations.
Once you find what you are looking for, you can get audible and visual
driving or walking directions, view a map of the location, or save the location
to your Favorites list. You can also place a call to make reservations.
To use the Directory Search feature, do the following steps:
1. From the TeleNav GPS Navigator Main Menu, select Search.
2. There are several options to find what you are looking for in the
Search menu:
Depending on which category you chose, you will encounter either the
Directory or Search screens.
3. In the Directory screen, you can narrow down your search by
selecting from the appropriate category. Click on the plus (+) signs
to expand a category and the minus (-) sign to collapse it.
4. In the Search screen, select the Search button to search near your
current location.
NOTE: To search around another location, select “Somewhere Else” in
the Near drop-down menu.
5. A list of nearby results will be displayed in order of closest distance.
To sort the list alphabetically, click the Men u button and select
Name under the Sort tab.
This field is reserved for your carrier’s Customer Support Representative.
Support
Find contact information for TeleNav Customer Support here.
About
This menu option displays a screen similar to the illustration shown on the
right. It shows the exact version of TeleNav GPS Navigator that is on your
phone.
Knowing the exact version of your software may be helpful if you ever have
to call TeleNav technical support.
Making a Phone Call from the TeleNav GPS Navigator Application
You can Call In to a location that you have found in a Search such as a restaurant, a hotel, or a church. You can
also select the Call In button on certain screens to speak in an address instead of typing it. The Treo is not able to
run TeleNav while making a phone call, so when you choose either option, you will be asked if you would like to
exit TeleNav.
After you end the call, you will need to re-launch the TeleNav GPS Navigator application.
or
T aking an Incoming Call
When you are using the TeleNav GPS Navigator and your phone receives an incoming call, your phone rings and
displays a screen that gives you the option to Ans wer the call or Ignore the call. Some Treos also have the option
to Ignore with Text Message.
If you ignore the call, the TeleNav GPS application resumes and continues with the function that you were using
before the call came in.
If you answer the call, you will need to re-launch the TeleNav GPS Navigator application after your call is
completed.
Interruption of Other Services
Whenever the TeleNav GPS Navigator application needs to contact its servers, it uses your carrier’s data service.
When the TeleNav GPS Navigator application uses your carrier’s data service, other services such as SMS
messaging and conventional cellular calls are not available. Typically, this interruption of other services lasts no
more than 20 seconds or so.
When incoming calls are blocked due to TeleNav GPS Navigator’s use of your carrier’s data network, phone calls
go to your voice mail if you have a voice mail service available.
1. In an Internet browser go to the TeleNav Web site at www.telenav.com.
2. Enter your phone number and PIN to log in.
3. Select the Change PIN Number link.
4. Enter your current PIN number and your new PIN number.
5. Click Submit.
16. Exit the T eleNav GPS Navigator Application
TeleNav GPS Navigator will run in the background of your Palm Treo device. To go back to the Palm Treo Main
Menu at any time, simply click the Home key on the device.
17. The T eleNav Website
To access the TeleNav website, go to http://www.telenav.com. Some of the features are available without logging
in, while others require logging into My TeleNav as described below.
Available W ithout Logging In
The following features are available without logging in:
•Route planning for planning a trip by entering the starting and destination addresses (this does not
update information on your phone).
•The Directory (Search) for finding restaurants, motels, stores, churches, schools, government offices,
etc. You can also get addresses, phone numbers, maps, and directions.
•Contact Customer Support.
My T eleNav
In My TeleNav, which requires logging in with your phone number and PIN, you can also:
•Add an address and save it to the My Favorites list on your phone. The next time you launch the
TeleNav GPS Navigator application on your phone, the new address will appear in your My Favorites
and Recent Places lists.
NOTE: If the TeleNav GPS Navigator application is running on your phone when you save the address on
the website, the new address will show up in your My Favorites list or your Recent Places list only if you
have not accessed these lists in your current TeleNav GPS Navigator session. If you have already
accessed one of these lists in your current session, the new address will not appear in these lists until you
close and then re-launch TeleNav GPS Navigator.
•Manage addresses in your My Favorites and Recent Places lists (both of which update information on
your phone). These lists can grow to an unlimited length.
•Manage an independent Web address book (saved to your Web address book only, not saved to your
phone).
• Update your personal information including your home and work addresses and your email address.
• Change your PIN number.
• Shop at the TeleNav online store.
18. Error Conditions
Account Cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Account Not Found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at
1-888-353-6284.
GPS Signal Weak or No GPS Data
Move to an area where your Bluetooth GPS receiver has a clearer view of the sky and can still connect with your
Treo. Please note that some car windshields that have heat-reflective coatings may reduce the quality of the GPS
signal.
Cannot Connect to GPS Receiver
Make sure that your Bluetooth GPS receiver is powered on and then click the OK button to try again. If you
continue to get this message, go to the Main Menu and select Tools/Extras, then click the GPS option to pair your
Treo with the Bluetooth GPS device.
Invalid Login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the Contact option in the TeleNav GPS Navigator Tools/Extras
menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
Please input password
You must provide a four digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
TeleNav GPS Navigator Encountered An Error
TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.
TeleNav GPS Navigator Not Available
If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigator
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigator
server outage.
Trial Expired
The trial period for your account has expired. Order TeleNav GPS Navigator by visiting by calling TeleNav GPS
Navigator Customer Support at 1-888-353-6284.
Unable to generate a route
TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.
Unable to login
Someone may be fraudulently using your account. Change your PIN (see page 39
Your account has expired
You do not have a valid TeleNav GPS Navigator account. Order TeleNav GPS Navigator by calling TeleNav GPS
Navigator Customer Support at 1-888-353-6284.
) and attempt to log in again.
19. F AQs
Why do I need the carrier’s data serv ice?
The data plan allows you to access nationwide routes, maps, and Directory content from the TeleNav GPS
Navigator servers using the data communication features of your phone. These services are different from your
cellular airtime. To order a data plan from your carrier, please contact their customer support directly:
Does TeleNav GPS Navigator use up my voice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice
minutes. However, calling the Voice Address Input System does use about 75 seconds per address entered. The
Voice Call feature internal to the TeleNav GPS Navigator application also uses voice minutes.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate
to less than 50 meters (approx. 164 ft).
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels, and dense foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open area
and then begin to use the TeleNav GPS Navigator service.
Why does the GPS not work near buildings an d other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are
not overhead but near the horizon; in these cases, the GPS receiver in your phone must have a clear view of the
horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your phone alerts you if you do not have a valid GPS signal. If this
happens, move to an area where there is a clear view of the sky so the GPS satellite signal has access to the
Bluetooth GPS receiver.
What happens if I’m using TeleNav GPS Navigator for driv ing directions and I l ose the GPS signal while
driving across a bridge or through a tunnel or lo se the GPS signal for some other re ason?
TeleNav GPS Navigator remembers the speed at which you were driving before losing the GPS signal. TeleNav
GPS Navigator continues to give you driving directions based on an estimate of the projected distance that you
may have traveled at your last recorded rate of speed. TeleNav GPS Navigator recalculates your current position
when you regain a GPS signal and adjusts your driving directions accordingly.
20. T eleNav GPS Navigator Customer Support
Send an email with your questions or comments to TeleNav GPS Navigator Customer Support, or enter a
comment through the TeleNav GPS Navigator Web site. We will promptly reply to your inquiries.
The content and Java application services provided by TeleNav is provided “as is” and “as available” without
warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or
fitness for particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole
risk and you agree that the service and the information provided are without warranty of any kind by TeleNav.
TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services
available from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from
unreliable data due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav
does not warrant the services in any respect due to such circumstances beyond its control.
Although certain information provided to you by TeleNav may be obtained or compiled from sources TeleNav
believes to be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or completeness
of any information made available to you for any particular purpose. Under no circumstances, including negligence,
will TeleNav or any of its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect,
incidental, special or consequential damages that results from your use or your inability to use the services. You
acknowledge that this limitation applies to all content information or other services available from TeleNav, and
whether or not TeleNav has notice of the possibility of such damages, and whether or not to circumstances giving
rise to such damages may have been within the control of TeleNav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to
you. In those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliates, officers and
employees and hold them harmless from any and all claims and expenses, including reasonable attorney’s fees,
asserted third party due to, or arising out of your use of the service and the site.