Telenav Scout User Manual v1.8

User’s Guide v1.8

GPS Navigation Suite for:

Apple iPhone Optimized for iOS 4.3.x and above

Copyright

© 2013 Telenav, Inc. All rights reserved. Scout™ is a trademark and Telenav® is a registered trademark of Telenav, Inc., Sunnyvale, California in the United States and may be registered i n other count ries.

No part of this manual may be reproduced, transmitted, copied, or stored in any storage medium, for any purpose, without prior written consent from Telenav, Inc. Telenav, Inc. hereby grants the right to downloa d one copy of this manual onto a hard drive for personal use. This ma nual is copyright ed and contai ns proprietary i nformation that is subject to change without notice. For more informatio n, visit www.telenav.com

©2006–2013 TomTom. All rights reserved. Thi s material is p roprietary and the subject of copyright protection and other intellectual property rights owned or license d to TomTom. TomT om is an authori zed user of sele cted Statistics Can ada computer files and distributor of derive d information p roducts und er Agreeme nt number 6776. T he product i s sourced i n part from Statistics Canada computer files, incl uding 2010 Roa d Network File (RNF), 92-5 00-G and 2006 Census Population and Dwelling Count Highlight Tables, 97-550-XWE2006002. The product includes information copied with permission from Canadian authorities, i ncluding © Canada Post Corpo ration, GeoBase®, and Department of Natural Resources Canada, All rights reserved. The use of this material is subject to the terms of a License Agreement. You will be held liable for any unauthorized copyin g or disclosu re of this materi al.

Revision History

Version Date Released Description of Changes Author

1.8a 3/26/2013 Initial release. Daisy Luu

1. Welcome ...........................................................................................................................................................6

2. Safety and Legal Notices................................................................................................................................7

3. Data Service Options ......................................................................................................................................7

4. Device Controls ...............................................................................................................................................8

5. Downloading & Launching Scout .................................................................................................................9

5.1 Sign-On Process..................................................................................................................................10

6. Calendar Events ............................................................................................................................................12

7. Search & Voice Command ...........................................................................................................................13

8. Dashboard ......................................................................................................................................................14

8.1 Share Location ..................................................................................................................................... 15

8.2 Add to My Places ............................................................................................................... ..................15

9. Get Driving Directions ..................................................................................................................................16

9.1 Search Bar............................................................................................................................................16

9.1.1 Drive to Contacts........................................................................................................................... 17

9.2 Map....................................................................................................................................................... 17

9.3 Nearby ..................................................................................................................................................18

9.4 Set Up Home........................................................................................................................................ 19

9.5 Set Up Work......................................................................................................................................... 19

9.5.1 Share ETA..................................................................................................................................... 20

9.6 Recents................................................................................................................................................. 20

9.7 My Places............................................................................................................................................. 22

9.8 Resume Trip......................................................................................................................................... 23

9.9 Route Planning Screen........................................................................................................................ 24

9.9.1 Editing Your Route........................................................................................................................ 24

9.9.1.1 Edit Route Type................................................................................................................... 25

9.9.1.2 Edit Route Settings.............................................................................................................. 25

9.9.1.3 Edit Voice Settings............................................................................................................... 25

9.10 Moving to the Nearest Street............................................................................................................... 25

9.11 Audible Guidance During Navigation.................................................................................................. 25

9.12 Audio Replay........................................................................................................................................ 25

9.13 Miss a Turn?......................................................................................................................................... 26

9.14 Navigation Views.................................................................................................................................. 26

9.14.1 3D Moving Map........................................................................................................................ 27

9.14.2 2D Moving Map........................................................................................................................ 27

9.15 On-Screen Navigation Icons................................................................................................................ 28

9.16 Navigation Toolbar Options.................................................................................................................29

9.16.1 Navigation................................................................................................................................. 30

9.16.2 Route......................................................................................................................................... 30

9.16.2.1 Turns................................................................................................................................... 30

9.16.2.2 Traffic.................................................................................................................................. 31

9.16.2.3 Avoiding Traffic from Traffic Summary .............................................................................33

9.16.2.4 Avoiding Traffic from Traffic Alert...................................................................................... 35

9.16.2.5 Map..................................................................................................................................... 36

9.16.3 Places .......................................................................................................................................36

9.16.4 Exit.............................................................................................................................................37

10. Maps Menu .....................................................................................................................................................38

10.1 Map Menu Options............................................................................................................................... 38

10.2 Check Traffic & Red Light Cameras....................................................................................................40

10.3 Other Ways to View a Map.................................................................................................................. 41

11. Nearby Menu ..................................................................................................................................................42

11.1 Things to Do......................................................................................................................................... 42

11.2 Define a Location .................................................................................................................................47

11.3 Select Location for a Search Point...................................................................................................... 47

11.4 Sorting Options.....................................................................................................................................48

11.4.1 Sort by Best Match................................................................................................................... 48

11.4.2 Sort by Distance....................................................................................................................... 48

11.5 Sponsored Results............................................................................................................................... 49

11.6 Search for Gas by Price....................................................................................................................... 50

11.7 Map Results.......................................................................................................................................... 52

11.8 Share Address...................................................................................................................................... 53

11.9 Ratings and Reviews........................................................................................................................... 54

12. My Profile........................................................................................................................................................54

12.1 My Account........................................................................................................................................... 55

12.2 Addresses.............................................................................................................................................55

12.3 Settings.................................................................................................................................................55

12.3.1 Maps & Navigation...................................................................................................................55

12.3.2 Sharing...................................................................................................................................... 56

12.4 Maps On My Device............................................................................................................................. 56

12.4.1 Online vs. Offline Features ......................................................................................................56

12.5 My Car ..................................................................................................................................................57

12.6 Scout Info..............................................................................................................................................58

12.6.1 About......................................................................................................................................... 58

12.6.2 What’s New............................................................................................................................... 58

12.6.3 Share Scout.............................................................................................................................. 58

12.6.4 Leave us Feedback.................................................................................................................. 58

12.6.5 Rate Scout................................................................................................................................58

12.6.6 Support Information..................................................................................................................58

12.6.7 Terms and Conditions.............................................................................................................. 58

13. Suspending Scout.........................................................................................................................................59

13.1 Making a Phone Call from Scout......................................................................................................... 59

13.2 Taking an Incoming Call ...................................................................................................................... 59

14. Exiting Scout..................................................................................................................................................60

15. Removing Scout ............................................................................................................................................61

16. The Scout Website ........................................................................................................................................61

16.1 Syncing with www.scout.me................................................................................................................ 62

17. Error Conditions ............................................................................................................................................62

18. FAQs................................................................................................................................................................63

19. Telenav Customer Support..........................................................................................................................66

20. Telenav Services Warranty ..........................................................................................................................66

21. Appendix A: Available Features for Subscription Plans .........................................................................67

1. Welcome

The Scout™ v1.8 application on your device uses GPS p osition determi nation technol ogy and access to your carri er’s data network to provide you with driving direction s and a host of ot her services, includ ing:

 GPS navigation that gives you turn-by-turn directions to any destinatio n address in the Unit ed States.

If you miss a turn or get off-track, Scout will calculat e a new route for y ou.

 A “Speak It” voice command function so you ca n speak in a sea rch or Drive To desti nation.  Up to three routes to choose from before your trip, with estimated times for each route to put you in

control of navigation.

 Navigation features such as Lane Assist to help you d etermine whi ch lane(s) to be i n at a multi-lane

highway junction or an intersection. View Red Light Cameras and speed trap locations on your navigation map, as well as the legal speed limit.

 Audio and visual traffic alerts while driving or viewing m aps, as well a s traffic rerouting capabil ities to

minimize delays on your trip.

 A “Traffic,” “Red Light Camera,” and “Satellite” layer view that allows you to see traffic flow or any

Red Light Cameras, as well as a satellite view of your surroundings.

 Different ways to enter one or more destination addresse s: keying into the device, p ulling your

contacts from the device’s Contacts list, or entering them on the ww w.scout.me

website.

 A Nearby feature that allows you to find businesses or po ints of interest nea r your current location o r

another location that you choose. Quickly type into a Search Bar on th e Dashboard, or access a ful l page of Nearby category buttons. Read ratings and reviews for bu sinesses and ea sily call the business that you have found to check on the availability of an item or to make a reservation. You can navigate to the business now or save the address for later use.

 Points-of-Interest search result ads that offer merchant revie w, deals, and rest aurant men us

(depends on availability).

 Maps of the area around your current location or around any address that you enter. You ca n pan

the map (adjust left, right, up, or down) and zoom in or out. Maps and points-of-interest are frequently updated for accuracy, at no additional charge t o you.

 The ability to set Daytime or Nighttime colors for your map or navigati on screens. You can a lso set

this to “Auto” for automatic color adjustment throughout the day.

 Different car icons available so you can chang e the look of your car du ring navigation.  The ability to download regional maps, which allows yo u to use navigation while you are in an area

with no cell phone coverage.

 The ability to personalize the application by selecting the use of U.S. customary or metric distance

units, adjust the backlight, choose guidan ce audible ann ouncements, etc.

You can also use many of Scout’s features on the www.scout.me Planning) and using the Search f unction to find b usinesse s such as rest aurants, hotel s, and gas stat ions. You can also use the www.scout.me

NOTE: Scout v1.8 offers iPad support. iPads with Wifi-only are not supported as these devices do not have GPS hardware. Certain features are only available on the iPhone, including phone-related functions such as calling a business from the Scout Nearby menu and a ccessing your Contact s list.

website to add an address to your Places list, and manage your Place s.

website, such as getting driving directions (Route

2. Safety and Legal Notices

Please read this section carefully before using Scout

Telenav will not accept any responsibility whatsoever for accidents resulting from failure to observe common sense precautions. Your personal judgment, traffic regulation s, and common se nse must alway s take preceden ce over any driving direction produced by Scout.

WARNING: Keep your eyes on the road.

It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times, ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays, audible cues, or manually interacting with the controls. When you n eed to enter data on your device using t he keyp ad or study the display, please do so while the vehicle is parked, not while in motion. Should your ability to drive responsibly be decreased, please turn off the device.

WARNING: Install the equipment safely.

If you are using a device mounting kit, make sure that it does not obscu re your vision. You m ay wish to charge the device while using Scout. If so, make sure the charging cable does not interfere with any of the vehicle controls.

WARNING: Drive safely and use common sense.

The vehicle operator’s personal judgment, traffic regulation s, and common se nse must alway s take precedence over t he instructions provided by Scout.

It is your responsibility as the vehicle operator to drive safely, observ e all traffic rule s, and above al l use your own personal judgment while driving. If you feel that a ro ute suggested by the navig ation software i nstructs you to perform an unsafe or illegal maneuver, places you in an unsafe sit uation, or ro utes you into an area which yo u consider un safe, do not follow the instructions.

3. Data Service Options

The Scout application that you install on your device req uires a means of accessing the publ ic Internet, which is ty pically provided by your carrier’s data network.

The Scout application communicates with the Scout serve rs to get routing, map s, and points of int erest via your carrier’ s data network. You do not need to purchase additional da ta services if you alrea dy have a data or email services plan for your device. However, if you do not already have a data o r email services plan, yo u must order one f rom your wireless carrier so you can use the Scout applic ation. For contact info rmation, please see the “Custome r Support” secti on on page 66

4. Device Controls

The iPhone and iPad devices feature touch-screen capability. The Scout application can be viewed in either Port rait or Landscape modes. For the purpose of thi s User’s Guide, scre enshots are sho wn from the iPhone.

Ringer Mute button

Volume buttons

Lock/Standby button

Home key

Headset jack

Dock Connector

The iPhone and iPad feature an on-screen keyboa rd. Within the Scout applicatio n, the keyboard displ ays whenever you choose a field that requires text entry.

Toggle to Alpha/Numeric and Symbol keyboards

Backspace

Go to next step after you finish typing

5. Downloading & Launching Scout

Scout can be downloaded from the App Store directly from you r iPhone. Go to the App Store a nd download the “Sco ut by Telenav” application. You will not be charged for th e download.

After the download, the Scout logo is available for selection on the Main Menu.

5.1 Sign-On Process

There is no limit of how many of your devices on whi ch you can install Sco ut. To access Scout on different devices, simply install the app, and then log in with your sco ut.me User Name and Password that you are asked to creat e the first time you launch Scout. However, you can only use Scout’s p remium features on one device at a time.

1. Upon launching the app, the Scout splash screen appears for a few seconds.

2. Scout may ask if you r current location can be used fo r map and navigation purposes. Make a selection to clear the pop-up.

NOTE: If you choose "Don't Allow," the application will not be granted the

permission to get GPS fixes, so the map and na vigation features ma y not work. You may also frequently see a pop-up a sking yo u to select a Wi-Fi option. This is not needed for navigation, and you can disa ble the pop-ups b y turning off the “Ask to Join Networks” option in Settings >> Wi-Fi from the iPhone menu.

3. On the next screen, you can Create a Scout account or Log In if you already have an account. You can use your Sco ut account to log in t o the scout.me website, access web features, and sync certain features to your device, such as your Places.

NOTE: Your password must be 4 or more cha racters. Choose “M aybe later” to

skip this step. You can always set up an a ccount later by choosi ng My Profile >> My Account in the app.

4. You may see the purchasing screen, where you will be offered a chance to try or purchase Scout Plus, which offers more features than the free version of Scout. Choose “No thanks” to use Scout with free navigation.

5. Choose Go on the next screen to start using the app.

NOTE: The Free version of Sco ut does not offer a ll the features that com e with

the Premium version. See Appendix A on page 67 subscription features. This User’s Guide explain s all the features avail able in a Premium account.

When Scout is using data service to contac t the Scout servers, it will present a message such as: a) Reading GPS, b) Waiting, c) Sending, d) Receiving, e) Logging in, f) Personalizing, g) Downloading, an d h) Storing.

6. You may see a pop-up that asks you to set up Always There Navigation. When you download regional maps to your phone, you can continue t o get navigation directions within that region even if yo u happen to be out of network coverage. See “Maps on My Device” o n page 56 information.

for a matrix explaining the

for more

7. You may also see a pop-up that asks to access your iPhone calendar for a feature that helps you get to your remote meetings on time. See the next section, “Calendar Events,” for more information.

6. Calendar Events

When a scheduled calendar event occurs containing a saved address, a pop-up notification will appear to alert you about the event accordin g to the Event Alert time you have set up. You have the option to View the event details in your calendar or Close the pop-up.

NOTE: You do not need to be using Scout to view the pop-up alert. Scout will

only recognize calendar events with an Al ert set (15 minutes before, etc).

For convenience, Scout will take you to the Route Planning screen with your route mapped out from your current location to the sit e of the calendar e vent. Choose Drive on this screen for driving direction s. You can even share your Estimated Time of Arrival with chosen contacts. See “Sh are ETA” on page 20 more information.

The calendar event is also saved to your My Places list as an “Upcoming Event,” should you close the pop-up or wish to drive to the address at a different time. It will disappear from your Places list after the time for the event has passed.

for

7. Search & Voice Command

The Search Bar at the top of most of the appli cation screens lets you convenie ntly key in an address or bu siness. For example, you can type in “coffee” or a specific address to drive to.

Use the voice command feature by choosing th e Microphone icon at the left of the Search Bar. Sa y a command, such as the examples given on the screen, to st art your search or navi gation dire ctions.

When you see this screen, speak clearly into you r device’s micro phone. Choose Cancel to exit Voice Command mode.

8. Dashboard

The Dashboard is your Home screen. Here, you can co nveniently view a m ap of your curre nt location, access Nearby points of interest, and get driving directions. You can even set up a Home or Work address to quickly drive to th ose locations.

Type or speak in a search address, category, or keyword

Current location is displayed by default

Share current location with a friend

View map and traffic information

Go to your saved My Places

Go to your Profile for account info

Weather for current location

Add current

tion to your

loc Places

Go to Nearby menu (choose icons for quick access)

Set up or drive to Home or Work address

TE:

be on the lookout for new content that may interest you.

You may see Scout house ads at the bottom of the Dashboard. The house ads will change from time to time, so

Drive to places you have recently been to

8.1 Share Location

1. On the Dash board, choose t he Down ar row under your current location to expose the Share Location feature.

2. A list of locations near you will ap pear. Choose o ne to share via Email, Text Message, or Facebook.

8.2 Add to My Places

1. On the Dash board, choose t he Down ar row under your current location to expose the Add to My Places feature.

2. A list of locations near you will ap pear. Choose o ne to add.

3. On the Add a Place screen, you can edit the na me of the place if you wish.

4. You can no w find the location by cho osing the My Places on the Dashboard.

icon

9. Get Driving Directions

There are many ways to get driving directions to a l ocation from the Dashboard:

 Search Bar – Enter a street address, business name, or category

in the Search Bar at the top of the screen.

 Map – Choose any point on the map.  Nearby – Choose a nearby business category.  Home – Get directions to your home address.  Work – Get directions to your work address.  Recents – Get directions to a place you have recently been to.  My Places – Choose a Place you have saved.

After you choose an address, the Route Planning confirmation screen will appear. You can change your route style and voice settings by choosing Options on this screen. See “Route Planning S creen” on page 24 information.

for more

9.1 Search Bar

Enter an address, business, or category by typing into the Search Bar at the top of most Scout screens. To enter an intersection, type “at” between the two street names, for example:

“Lawrence Expwy at Kifer Rd”

TIP: Partial entry (5 or more letters) is okay for the street name. You ca n also

leave the Address field blank and just type in a city and state or zip code to use the address of the city’s center. As you enter characters, nearby citi es or addresses that you have recently visited will be automatically sug gested. To save time, you can sele ct the su ggestions b efore you finish typing.

Choose the Search button directions.

or a suggested location to get driving

Scout checks to see if the address that you entered can be fo und. Scout prompts you to modify the address if it is too new to be found in t he mapping database or if the street number cannot be found for some other reason; for example, if the street number does not exist. Scout may also propose an address closest to the range of your entry.

9.1.1 Drive to Contacts

To choose an address saved with a Co ntact on your iPhone, tap th e Search bar and then choose the Contacts icon

9.2 Map

1. You can get driving directions to a place that you choose when viewing a map.

2. Tap the map on the Dashboard, or enter a keyword in the top Search Bar.

3. Press-and-hold a location on the map until the “Dropped Pin” pop-up appears.

4. Choose Drive To in the pop-up.

9.3 Nearby

Search the Nearby business directory for Points of Interest (POI) suc h as restaura nts, hotels, and banks. You can even look for the cheapest gas prices around the area.

For more information on this feature, see “Nearby Menu” on Pa ge 42

1. Choose a Nearby category on the Dashboard, or choose “More” for a bigger list.

2. Choose a Point of Interest (POI).

3. Choose Drive to get driving directions.

9.4 Set Up Home

This option lets you save a Home address so you can e asily select it for use in the future. Once you have set this up, you can Edit your Home address in My Profile >> Edit Home. See page 55

for more information.

9.5 Set Up Work

This option lets you save a Work address so you ca n easily select it for use in the future. Once you have set this up, you can Edit your Work address in My Profile >> Edit Work. See page 55

for more information.

9.5.1 Share ETA

You can turn on “Auto Share ETA” and add re cipient s from your device’s Contacts list to send a message with your arrival detail s every time you navigate to a Home or Work address.

9.6 Recents

Recents (or Recent Places) are addresses used recently for navig ation. When an address in the list is used within Scout, it is promoted t o the head of the li st.

 Tap on a Recent Place for additional options: Map, Info, or

Drive.

 Pull down on the screen to sync your Recent Places with

those from your scout.me account.

 Choose Edit in the upper-right to delete multiple Recent s

from the list. You can also left-swipe on a Recent Place for an individual deletion.

If you have a large Recents list, it may be easier to use th e Search function to find your desired Recent Place. To use the Search function, enter one or more alphanumeric charact ers in the Search t ext box. As you type, the closest match(e s) will appear at the top of the list.

The graphic below shows the options on t he Rece nts screen.

Tap a Recent to call up options

Delete Recents from the list

Date the Recent was added

View Recent on a map

View Details screen for Recent with additional options

Get driving directions

The graphic below shows the options wh en you choo se Info for a Recent Plac e. Drop-down options vary a ccording to the Place.

Give feedback for the recent place

Call the business (if available)

Share this Recent via email, text message, or Facebook

View business hours

9.7 My Places

Save Recent to My Places

Get driving directions

View map of the Recent

My Places are those that you have saved in the past so you can qu ickly access them. If your Pl aces list is long, it may be easier to use the Search function to find your desire d Place. To use the Se arch function, enter o ne or more alphanumeric characters in the text field at the top. As you type, th e closest match(es) wi ll appear at the top of the list.

Places are organized alphabetically by default.

 Tap on a Place for additional options: Map, Info, or Drive.

See the blow-out graphic in Recents (page 21 information.

 Pull down on the screen to sync your Places with those

from your scout.me account.

) for more

 Choose the Add icon

 Choose the Edit icon

You can delete by choosing the Delete icon and rename by tapping on a Place in the Edit screen. Yo u can also left-swipe a Place in the list for an individual deletion.

 Choose the Sort icon

alphabetically, by date, or by distance.

to add a new Place.

to rename or delete Places.

to order the list

9.8 Resume Trip

If you have exited a navigation session before arrivin g at your destinati on, choose “Resume Trip” next to the Recents optio n on the Dashboard to continue navigation. Cancel the existing trip by choosing the “x ” on the Resume Trip bar.

9.9 Route Planning Screen

Moments after you select a location, the Route Planning screen a ppears. Scout calculates what it believes to be an optimal rout e to your destination and offers up to three routes for your trip.

 Choose Share ETA to send a message to your chosen

recipients with your Estimate Time of Arrival. Your message will either be converted to a Voice Mail or a text message, depending on the contact information you provid e. Depending on your destination, your ETA will automatically be populated in the message. Contacts to whom you sent your ETA will also have the option of getting navigation directions to your destination, powered by Scout, from their p hone’s bro wser.

 Choose Drive for a moving map with audible turn-by-turn

directions to your destination.

9.9.1 Editing Your Route

Scout assumes that you want to start from your current location, but you can edit your route. Choose the Options button

Route Planning screen for editing options.

NOTE: You can also make adj ustments to your rout e settings in My Profil e >>

Maps & Navigation >> Route Setting (see page 55

at the top-right of the

for details).

9.9.1.1 Edit Route Type

This option lets you edit your route style in the follo wing ways:

 Fastest – This default Route Style finds the fastest driving route.  Shortest – This Route Style may or may not take more time to drive, but it shows you the shortest

distance.

 Avoid Highway – Use local streets instead of highways if possibl e.  Pedestrian – Find walking directions.

NOTE: The “Pedest rian” rout e style may m ake your walking rout e easier, for e xample by allo wing you to take

advantage of going the wrong way do wn one-way street s. As always, use you r common se nse to determine t he safety of any route.

9.9.1.2 Edit Route Settings

Next, make your selections on the following:

 Avoid Traffic – Find the best route around traffic jams.  Avoid Tolls – Find a route around tolls, if possible.  Use Carpool Lanes – Find routes that have a carpool lane option.

NOTE: These options are gr ayed out if you selected “Pedest rian” as your Route Style.

9.9.1.3 Edit Voice Settings

This option lets you customize the audible cues receive d during a navigation session.

 Directions & Traffic – Announce turns (left, right, etc.) and any traffic alerts/incidents along the route.  Directions Only – Announce just turns (left, right, etc.).  Traffic Only – Announce just traffic alerts/incidents along the route.  None – No audio.

9.10 Moving to the Nearest Street

If you are not directly on a street, for example if you are in a large p arking lot or driv eway, you will see a scree n that shows Scout’s best estimate of where you are, wit h guidance on how to move to the nearest street.

9.11 Audible Guidance During Navigation

The lead times for the audible guidance are increa sed proportionally to your driving speed. This allows more time for changing lanes before a turn if you are driving at highway speeds as opposed to driving more slowly on local streets. A preference setting in My Profile >> Maps & Navigation >> Route Setting s determines wh ether turn directi ons and traffic are included in the audio or not.

9.12 Audio Replay

If you wish to repeat the next turn direction during navigation, simply tap the Turn icon on the top navigation bar.

9.13 Miss a Turn?

Whenever you miss a turn, turn the wrong way, tu rn too early or too l ate, or otherwise get off the planned ro ute to your destination, Scout automatically creates a new route t o your desi red destination, a udibly announce s, “Rerouting,” and gives you a new set of instructions.

Though the typical response time is a few seconds, it may take up to 15 to 30 seconds for Scout to update your route. If during this process you make additional deviations from y our current route, Scout may have to contact it s servers for another new route.

Since Scout requires access your carrier’s network, if you are off route and outside of the carrier’s coverag e area, you must return to your carrier’s coverage area in order for Scout to recalculate your route. Download “Always There” maps for continuous coverage in case of loss of signal. See pa ge 56

for more information.

9.14 Navigation Views

The default navigation view is 3D moving maps, but you may wish to use the 2D Map instead. Go to My Profile >> Maps & Navigation >> Moving Maps to select a 2D map vie w instead.

TIP: You can also tap the Compass icon

views during a navigation session.

at the bottom-left of the screen to toggle between 2D and 3D map

9.14.1 3D Moving Map

A 3-dimensional map with turn icons (default). This view allows you to see how the road ahead is organized, similar t o the

perspective of a bird flying above the route. You ca n see the route to yo ur destination as a blue overlay on one of the roads. Orange arro ws mark any upcoming turns.

The name of the street you are currently on is displayed at the b ottom of the screen. The street name for your next turn is shown at th e top.

9.14.2 2D Moving Map

The 2D view allows you to see how the road network is organized, similar to the perspective of a cartographer looking down o n a map.

The name of the street you are currently on is displayed at the b ottom of the screen. The street name for your next turn is shown at th e top.

In 2D and 3D moving maps, you can zoom in or out while navigating by tapp ing the screen to expose the me nus and choosing the

screen. If you pan out of the current route, the map will snap back to the current route after 15 se conds with no click activity.

The content on the 3D Map is explained below.

and buttons. You can also pan the map up, down, left, and right by sliding your finger along the

Name of Tap to repeat last audio prompt

Distance until next turn

Following turn (appears when there are two consecutive turns close together)

street you

will turn onto

Distance

and time

remaining in

trip

Directional heading

Name of street you are on

9.15 On-Screen Navigation Icons

The following table explains some of t he icons that y ou may see during a n avigation sessi on when viewi ng a 2D or 3D Map.

Icon Name Function

Lane Assist

Speed Limit

The Lane Assist feature is designed t o help you determine which lane(s) to be in at a multi-lane highway junction or an intersection. As you approach a turn or junction, the Lane Assist graphic will be di splayed on the screen with correct lanes highlighted for your route. Lane Assist is shown at the bottom of the screen.

The legal speed limit will be displayed on t he screen for major roads and highways. The bottom toolbar will turn red with an “Over Speed Limit” warning if you are exceeding the posted limit.

Icon Name Function

Traffic Alert

Red Light Camera

Speed Trap

When you are viewing moving maps during navigation and have set Traffic Alerts to “On” in My Profile >> Maps & Navigation >> Traffic Incident Alert, an icon will appea r on the map if there is an accident less than 15 mile s ahead of your current route. You will see the distance along the route until the incident and hear an audi o warning.

You will see this icon when you are approaching a red light camera. Red Light Camera data is reported by u sers of the app and a third-party vendor.

You will see this icon when you are approaching a speed trap. Speed Trap data is reported by users of the app.

9.16 Navigation Toolbar Options

Tap the navigation screen to call up the bottom toolbar and other navigation o ptions. These are de scribed in the sections below.

When you arrive at your destination, choose Exit on the bottom toolbar.

Listen to music stored on your phone

Zoom in/out

View Traffic Summary

Center navigation screen on your

Toggle back to Nav screen (if on another screen)

current location

End current trip

View Turns, Traffic, or Map Summary

Speak in a Search

Search for busin

ess

along route

9.16.1 Navigation

If you are on the Navigation map, choose this to view the main Movin g Maps screen.

9.16.2 Route

Tap the navigation screen to call up the toolbar and the n choose Route for the following o ptions.

9.16.2.1 Turns

This screen shows a text listing of every turn for this navigatio n session from your starting location to your destination, alo ng with mini turn i cons.

Tap on a line in the Turns summary to view that seg ment along the route. Thi s allows you to page th rough the turn-by turn directions manually, as in the example below.

9.16.2.2 Traffic

Distance until next turn

Page through turns

Name of the street you are turning to

This screen shows you any delays from traffic, a summary of incident s on the route, and the average speed for each seg ment where availa ble. You can tap on any line to view more details.

NOTE: This screen can also be accessed by tapping th e Traffic icon

the navigation screen. If there is a Traffic Alert icon screen and you tap on it instead of the Traf fic icon, a summ ary of the specifi c incident coming up on your route will be displayed instead.

Below is an explanation of what you will see on the T raffic Alert screen:

 Incidents (triangle icons) – Total number of remaining incidents

directly along the route. The color of the triangle i ndicate s incident severity:

Color Severity

Yellow Only Minor incidents Orange At least one Major incident,

no severe incidents

Red At least one Severe incident

on the navigation

 Delay – Estimated delay time due to traffic incidents.  MPH/KPH – Average speed on that road segment.  Street – The street or highway name of the road segme nt.

NOTE: “N/A” is displayed for segments without traffi c flow information (u sually local streets) o r segments farther t han 200 miles away.

If you tap an incident line, you can view the details. Below i s an explanation of what you will see on the Traffic Detail screen:

 Distance – The total distance of the road segment is displayed

underneath the road name.

 Average Speed Bar – Average speed of a segment on a scale of

0 to the maximum-posted speed for that segment.

 Incident Detail – Each incident is displayed with the following:

o Incident graphic detailing the type of incident o Location o Additional comments

9.16.2.3 Avoiding Traffic from Traffic Summary

While you are in a navigation session, you can choo se to re-route st arting from the Traffic Summary screen to avoid traffic congestion.

1. During navigation, tap on the screen and choose the Traffic icon

2. You have two options to route around traffic:  Minimize All Delays – Reroute to minimize traffic delays for the

entire current route.

 Avoid Segment (this option appears when you tap on a segment

with an incident detail) – Reroute to avoid the select ed segment.

NOTE: Choose Navigation at the bottom toolba r to go back to the na vigation

screen.

3. The Suggested Route screen shows the proposed new route, outlining the original (blue) and suggested route (pink), as well as listing the estimated time saved.

 Choose New Route to generate a navigation session for the

new route.

 Choose Current Route to go back to the navigation screen.

9.16.2.4 Avoiding Traffic from Traffic Alert

When you hear an audio warning about a traffi c incident durin g your navigation session, you can re-route directly from thi s screen to avoid congestion ahead.

1. During navigation, an audio warning sounds to alert you to traffic incidents along your route. An alert icon appears on th e map, showing severity and distance to the incident.

2. Tap the traffic alert icon on the device and choose Avoid. The application can calculate a route to avoid all incidents within a 15-mil e range.

(Audio) “Accident 4.2 miles ahead on US 101 at Lawrence Expressway; 1 lane closed. Tap the traffic alert to avoid.”

9.16.2.5 Map

The entire route from your starting l ocation to your destin ation is drawn on a map. The route is displayed as a blue li ne conne cting the Start and Fi nish flags.

 Use a pinching motion to zoom in and out of the map. Sli de

your finger along the map to pan.

 To go back to the Navigation screen, choose Navigation on

the bottom toolbar.

9.16.3 Places

Use the Places menu to find the desired location s along your navigation route. For example, find every coffee shop on your route bet ween San Fran cisco and Sacramento.

After you have entered a keyword for your search or selected from the available categories, you have the following search options:

 Nearby – Find points of interests near your current location.  Up Ahead – Find points of interests up ahead on your route.  Near Destination – Find points of interest near your

destination.

The results screen displays either the number of miles from your current location (if you chose Nearby or Up Ahead), or the nu mber of miles from your destination (if you chose Near Destination) . Select a place from the Search Along list to get driving directions from your current location to th at place.

 Choose the Map button to view the points of interest on a

map along your route.

 You can change the Sort options by Best Match or Distance

at the bottom of the screen, or page through the Search Results list by using your finger to scroll the scree n.

9.16.4 Exit

Choose the Exit icon to end the navigation session.

10. Maps Menu

Choose the map on the Dashboard to go to the Maps screen. Yo ur current

10.1 Map Menu Options

location is shown by default. You can zoom in or out usi ng the buttons, or by pinching the screen. To pan the map, use your finger.

and

The following graphic explains the int eractions o n the Maps screen. To get a m ap for a different a rea, type in an addre ss or business in the top Search Bar.

Search for new map of address or business

Show/hide traffic

Show/hide red light cameras

Show/hide satellite map

Zoom in

Zoom out

Center on current location

10.2 Check Traffic & Red Light Cameras

In the Maps menu, you can check traffic conditions arou nd a certain area.

1. Choose the map on the Dashboard to view a map of your current location.

2. Choose Layers >> Traffic as well as traffic flow information, are then shown o n the map.

NOTE: You can zoom in or out using

screen. If no traffic information appears on the map, try zo oming out to show a larger area. Traffic flow information wil l only appea r for large roads such as highways. Use your finger to pan the map. When you zoom or pan, there may be brief activity to fetch the updated m ap.

Highways and major roads with traffic flow informati on are color-coded by speed in each direction of travel:

to show or hide traffic. Traffic alerts,

and , or by pinching the

Speed Road Color

> 50 mph Green 30 – 50 mph Yellow < 30 mph Red

The following are some icons you may see depi cting different type s of incidents:

Unknown No color

Accident

Congestion

Construction

Incident or events

10.3 Other Ways to View a Map

There are several other ways in which you can vie w a map and traffic i nformation:

1. From the “Map” option for My Places and Recents.

For example, from the Dashboard, select My Places >> choose a Place fro m the list >> choo se Map.

2. From the “Map” option for any location that you have found using the Nearby search.

For example, from the Dashboard, select one of the Nearby categories. Se arch the categori es for your desire d location, choose Info in the search results list, and then expand the Map drop-down on the l ocation’s Detail s page.

11. Nearby Menu

The Nearby menu provides you with a few different ways to find the a ddresses and phone numbers of businesse s such as re staurants, hotel s, and stores. You can also browse popular things to do around yo ur area.

After you choose a search option, a list of businesses will appear. These businesses will be near your current po sition or near t he location you ch ose.

Once you find what you are looking for, you can get audi ble and visual drivi ng or walking directions, view a map of the location, or save the location to your My Places list. You can also place a call to make reservations and share the location with others via email, text message (SMS), or Facebook.

NOTE: You can also Speak In a search. See “S earch & Voice Comm and” on

Page 13

TIP: Scroll down on the Things to Do bar to view ad ditional options.

for more information.

11.1 Things to Do

Choose a category from the “Things to Do” bar at th e bottom of the Nearby scree n to view upcomin g events. The following graphic shows the options on a “Things to Do” screen. The o ptions may vary, based on t he selected event.

Select an event to view more info and options

Customize your search criteria

View nearby activities on a map

 Choose Filters to customize your search criteria.

 Choose Map to view nearby activities on a map. You can tap

on a POI bubble to view a Details page for that activity.

Search for a business in the following ways:

 Choose the Search Bar to type in keywords.

 Choose a Nearby category from the icons on the Dashboard.  Choose More to search through an extensive category list.

1. A list of nearby results will be displayed, typically showing a sponsored listing at the top of the list. For most searches, the results will be ordered by “Best Match,” which is a combinati on of distance and rating. You can also change this to sort by “Distan ce.”

NOTE: If you choose Restaurants or Gas, a list of options will appear

before any results are displayed.

2. Make a selection from the list.

3. Choose Info to view the Results/Details screen.

4. You can choose from the following options. Depending on the business that you view, not all of the options may be availa ble.

 Feedback – Give feedback to Scout if you notice anything

wrong with this place.

 Save – Save the location to your Places by choosing the heart

icon

in the upper-right of the screen. You can also deselect a previous Favorite from here to remove it from your Places list.

 Call – Call the location by choosing the phone number.

NOTE: When the call ends, you will be returned to the Results

screen. The calling option will not be available if you are already on another call.

 Share – Share the address by email, text message (SMS), or

Facebook—see “Share Address” on page 53

 Drive – Get driving directions by choosing the address (this

option will take you to the Route Planning screen).

 Rating – View ratings and read reviews that others have

submitted on your device’s browser.

 Hours – This indicates if a business is currently within operating

hours. Expand the Hours drop-down to view a complete list of business hours.

 Map – View a map of the area surrounding the business address.

A quick-reference graphic of the Search Details scree n is shown belo w:

Return to Search Results list

Give feedback about the place

Call location

Read/write reviews

View map of location

Save

tion to

loc Places

Get driving

ction

dire

Share address with others

View business hours

11.2 Define a Location

You can choose to search for the business near another location by typing or speaking the search point in the Search Bar. For ex ample, you can type or speak in, “Sushi near Lawrence Expressway, Sunnyvale, CA.” Use th e autosuggest options to save yourself keystrokes.

11.3 Select Location for a Search Point

Select a location from a list to be your search origin.

1. On the Dashboard, choose the Search Bar.

2. Choose the Select Location icon to the left of the Search Bar.

3. On the Select Location screen, make a selection from the list.

4. After selecting your search origin, type in what you would like to search for, e.g., “restaurants.”

For example, you can enter a street addre ss in the Address screen fo r your search origin. Partial entry (5 or more letters) is okay for the street name.

When typing in an Address, you can leave the Address field b lank and type in a city n ame to get directions to t he center of the city. The City field has an auto-suggest feature for cities closest to your current location. If the city/state that you are looking for appears in the drop-down list under the text field, you can qui ckly select it.

If necessary, you can also type in the name of a state. T ype the two-letter a bbreviation for the state if you know it, or spell the whole name of the state if you do not. When you are finished ty ping, choose Done.

The following are options on the Select Locati on screen that you can use as your search origin:

 Current Location – Use your current address.  Home – Use your Home address.  Work – Use your Work address.  My Places – Use Places you have saved as your favorites.  Address – Manually enter an address.  Recents – Use places you have recently been to.  Airports – Find airports by 3-letter Airport Code or City Name. The airports cl osest to your current

location are displayed for your convenience.

 Contacts – Find addresses that you have saved in your device’s Contacts list.  Nearby – Use nearby places that you can choose from a list.

11.4 Sorting Options

You have a variety of options to sort your search results (these options may not be available for all searches). On the Search Results screen, cho ose Best

Match or Distance at the bottom of the results list.

11.4.1 Sort by Best Match

This is the default sorting option, which is a combin ation of distance an d rating.

11.4.2 Sort by Distance

Sort the businesses by order of distance to your chosen location.

11.5 Sponsored Results

1. Highlighted business names preceded by a letter indicate that more information is available in the Details screen.

2. The Sponsored Results (Details) screen shows a business overview. Browse any deals or promotions that the business may be offering.

11.6 Search for Gas by Price

You can search for the cheapest gas prices aroun d your current lo cation or another location that you specify.

1. Choose More from the Nearby icons.

2. Choose Gas, and then choose a fuel grade.

3. The Search Results screen displays with a list of gas stations and prices.

5. You can also expand the Prices drop-down in the Details screen to view gas prices.

11.7 Map Results

You can view your search results plotte d on a map by ch oosing the Map button on the Search Results scree n. Use your finger to pan the map. Zooming out may allo w you to view more resu lts on the page. The follow graphic explains the interactio ns on the Map Result s screen for a point-of-in terest:

Go back to list view

Search Bar

Call, Share, or Drive To address

Show/hide traffic

Show/hide Red Light Cameras

Show/hide satellite view

View details of location

Zoom in

Zoom out

Center back on current location

Scroll through Search list

11.8 Share Address

You can send addresses to friends via email, text message (S MS), or Face book.

1. In the business’s Search Details screen, choose Share.

2. Choose “Email,” “Message” (SMS/text message), or “Facebook.”

11.9 Ratings and Reviews

View ratings and reviews from Yelp and Trip Adviso r in the Rating d rop-down in a business’s Details page (depends on availability). Tap either the Yelp or Trip Advisor logos to open a web browser and see review d etails.

NOTE: Scout will be suspen ded when you are in th e web browser. Choo se the

Scout app from the iPhone main menu to resume where you left off in Sco ut.

12. My Profile

The My Profile menu lets you view account information and S cout info, as well as edit your Home and Work addresses, Settings, and car icon for navigation. You can also leave feedback and download regi onal maps so t hat you can always get driving directions even when out of network coverage.

Choose My Profile

on the Dashboard.

12.1 My Account

View account information here.

 Name – You can change your First and Last name here.  ID – View your User ID.  Subscribed to – View your current subscription plan.

12.2 Addresses

Enter or edit a Home or Work address. These options appear on your Dashboard for quick sel ection.

12.3 Settings

Edit your Maps & Navigation settings here.

12.3.1 Maps & Navigation

Edit your on-screen navigation preferences.

 Region – Select a region for navigation maps. Currently, the Scout application only works in North

America.

 Distance Units – Choose Imperial (Miles/Feet) or Metric (Kilometers/Meters) for display.  Route Settings – Choose Fastest, Shortest, Avoid Highway, or Pedestrian. By default, all routes are

“Fastest” to minimize traffic delays. You can also choo se to Avoid Traffic, Avoid Toll s, or Use Ca rpool Lanes to find the best route for your purpos es. For “Voi ce Settings,” c hoose Directions & Traffic, Directions Only, Traffic Only, or None for audi ble cues du ring navigation.

NOTE: The “Pedest rian” rout e style may m ake your walking rout e easier, for e xample by allo wing you to

take advantage of going the wrong way down on e-way streets. A s always, use you r common sense to determine the safety of any route.

 Map Color – Choose from Auto, Daytime, or Nighttime. Nighttime colors have greater contrast to let

you better see the navigation screen in the dark. Choose “Auto” to have the navigati on maps switch to Daytime and Nighttime colors based on your location.

 Moving Maps – Choose either 3D Moving Maps or 2D Moving Maps as your default during

navigation.

 Back Light – Choose Always On or Device Default.  Speed Limit – On or Off. If On, the bottom toolbar during a navigation session will turn red if you

exceed the posted speed limit.

 Speed Trap Alert – On or Off. If On, speed trap icons reported by other Scout users will appear on

navigation maps.

 Lane Assist – On or Off. If On, you will see the Lane-Assist graphic when you are about to enter

multi-lane highway junctions or at intersections.

 Traffic Incident Alert – On or Off. If this feature is on, audio and visual traffic alerts will appear on

the 2D or 3D Moving Maps screen if there is a traffic incident on the route ahead.

 Traffic Camera Alert – On or Off. If this feature is on, you can view red light camera locations on

maps and navigation screens.

12.3.2 Sharing

Share Real-Time ETA: When this feature is turned On, share SMS will co ntain a link to allow t he recipient to check the

sender’s progress along the route. When Off, the share SMS link will only contain a one-time ETA.

12.4 Maps On My Device

When you are out of network coverage, Scout will seaml essly go into “Always There Navigation mode” so that you are still able to get navigation i nstructions and audio. To enable Always There Navigation mode to ki ck in when you are out of network, you must first download regional map data. Thi s download is encouraged so that the app can always get navigatio n instructions eve n during network interruption.

1. Go to My Profile >> Maps On My Device.

2. Choose a map region to begin your download.

A WiFi connection is required for the regional map data downloa d. The speed of the download depends on your WiFi connecti on, which you m ust maintain for the download. If you lose connection, download will pause and then resume when you are back in coverage. You can interact with the appli cation while the downloading is in progress.

NOTE: You can only store one map region at a tim e on your devi ce. If you

download a new region, the one you currently have download ed will be replaced. When offline, certain functions such as “Speak I t”/Voice Com mand, satellite image during navigation, and traffic will not work.

12.4.1 Online vs. Offline Features

The following table shows which features are available wh en you are within wireless network coverage (“online ”). Features with checkmarks in both columns rep resent Always There Na vigation mode (“offlin e”).

TIP: You can tell if the app is in Offline Mode if certain icons, such as the Microphone icon Dashboard.

Online Features

One-Touch Voice Search

(“Speak It/Voice Command”)

Up-to-Date Points of Interest Directory (POI) & Local Search Listings

Real-Time, Optimized Traffic Conditions & Incident Alerts (Red Light Camera,

Speed Limit, Lane Assist) Real-Time, Local Gas Prices

(Over-the-Network Navigation)



(On-Device Navigation)

, is disabled on the

Offline Features

Online Features Offline Features

(Over-the-Network Navigation) (On-Device Navigation)

Up-to-Date, High-Quality Map Content

Lane Assist

Map Layers for Satellite View &

Traffic Flow

Spoken Turn-by-Turn Directions with

Street Names

2D & 3D Moving Maps with Zoom

Options

Automatic Reroute (when a turn is missed)

Nighttime Optimized Navigation (automatic adjustment of screen brightness)

Enhanced Graphics (clear labels on navigation screens and maps)

NOTE: If you are on Offline mode, you can still view som e POIs, but less will sho w up on Search. For e xample, you

may find 5 million POIs instead of 22 million.

  



 

12.5 My Car

By default, the icon representing your car during navi gation is a blue a rrow. You can personalize your navigation ex perience by selecting a diffe rent car icon.

1. Go to My Profile >> My Car.

2. Choose a car icon from the list.

12.6 Scout Info

You can find specific information about your Scout version, browse new feature s, and share or rate the a pp. You can also leave feedback for feature improvements.

12.6.1 About

Find important information about your Scout account such a s the version numb er you are using. Kno wing the exact version of your software may be helpful if you ever have to call Scout Customer Support.

12.6.2 What’s New

Browse new features in the latest version of Scout. These new featu res are displaye d when you upgrade S cout through the App Store and launch the app for the first time. If you skipped the preview, you could alway s view the new feat ures in this screen.

12.6.3 Share Scout

Share the Scout app with your friends and family through email, text message, Facebook. When your friends and family use Scout, it is easier to share your ETA for trips and meet up with them.

12.6.4 Leave us Feedback

We are always striving to bring you a better product a nd welcome your feedback. Send us your suggestions, or let us know if you are encountering any issues.

12.6.5 Rate Scout

Rate Scout in the App Store. Scout will be placed in a susp ended state until you re-launch the a pp form the iPho ne menu.

12.6.6 Support Information

Find contact information for Scout Customer Suppo rt here. View additional support inf ormation from your ph one’s Internet browser. If asked by Customer Support, you can also choo se the Send Log button on thi s page to send an email with specs about your app and device. This may further h elp Customer Support troubleshoot your i ssue.

12.6.7 Terms and Conditions

View the full Terms and Conditions for usin g the app.

13. Suspending Scout

13.1 Making a Phone Call from Scout

You can Call In to a location that you have found in a Search such as a restaurant, a hotel, or a store. When available, ch oose the Call opti on in the Search Details screen for a business.

13.2 Taking an Incoming Call

When you are using Scout and your phone re ceives an in coming call, your phone rings and displays a screen that gives yo u the option to Answer the call or Decline the call.

If you decline the call, the Scout application resumes and continues with the function that you were using before the call came in.

If you answer the call, Scout will be operating but “suspended.” After the call, Scout should resume from its suspended state.

14. Exiting Scout

Press the Home key on the device to exit the application. Note that Scout will be running in the background unless you close the app from the iPhone toolbar. See page 65

for instructions.

Home key

15. Removing Scout

You do not need to remove Scout if you are installing a new versi on, but if you choose to do so, you can remove the application di rectly from the d evice.

1. In the iPhone Main Menu, press-and-hold the Scout app until it starts to wiggle.

2. Choose the “x” to delete the app.

NOTE: If you change yo ur mind, simpl y press the Home key.

16. The Scout Website

To access the general Scout website, log in to www. scout.me . Access features such as:

 Route planning for planning a trip by enteri ng the starti ng and destinatio n addresse s (this doe s not

update information on your phone).

 Search Places such a s restaur ants, hotel s, sto res, gove rnment off ices, etc. You can also get

addresses, phone numbers, maps, and directions.

 Manage addresses in your Places and organize them into Lists. These lists can grow to an unlimited

length. You can also delete addresses you no lo nger need.

 Add an address and save it to the Places list on your phone. T he next time you launch the S cout

application on your phone, the new address will appear in your Places list.

NOTE: Places created on the web site will only show up in your Pla ces list on your iPhon e (and vice

versa) after you do the following:

1.) Sync your iPhone with a scout.me account. 2. ) Pull down on the M y Places screen to manual ly sync within the Scout app.

 Update your personal information, including your home, work, and email addresses, or your login

password.

 Contact Customer Support.

If you need to migrate your Scout account to a differe nt phone numb er, please call Scout Customer Suppo rt at 1-888-353-6284. For security reasons, you cannot perform this change unassisted.

16.1 Syncing with www.scout.me

You can create a Scout account from www.scout.me. Sync My Places and Recents to your phone by pulling down from the top of the screen.

17. Error Conditions

Account cancelled

Your Scout account has been cancelled. Contact Scout Customer Support at 1-888-353-6284.

Account not found

You do not have a valid Scout account. Contact Scout Customer Support at 1-888-353-6284.

GPS signal weak, Cannot get GPS signal, or No GPS data

Move to an area where your device has a clearer view of the sky and can still connect with your dev ice. Please note that some car windshields that ha ve heat-reflective coati ngs may reduce the qua lity of the GPS signal. Y our device should announce when you have adequate GPS signal again.

Low battery

The GPS will not work if the device’s battery charge level is below about 15%. Starting with a f reshly charged standard battery, we have used Scout for around 4 hours before it beca me necessary to connect the ch arging cable. If you get a low battery warning, connect a charging ca ble as soon as possible. In some case s, you may need to wait a while f or the battery to become sufficiently charged so that the GPS receiver will work.

Network signal weak

If the carrier network signal is weak, move to an area where reception is better and try the function that requires network access again.

Scout encountered an error

Scout is having technical problems with the specific request that you ma de. This can be due to an address t hat it cannot find, or mapping data that does not allow routing from where you a re to where you want to g o. In this case, try to use a nearby address.

Scout not available

If you get an advisory message that Scout is not available, exit the application and then re -launch it. If the problem recurs, it may be due to a temporary server outage.

Unable to generate a route

Scout could not generate a route between the two endpo ints of the rout e. This may be a tempo rary error if you have a weak GPS signal when establishing the o rigin, but may be due to erro rs in the map data in the a rea around the destination.

18. FAQs

Why do I need the carrier’s data service?

The data plan allows you to access nationwide routes, maps, and Places content from the Scout servers usi ng the data communication features of your device. These services a re different from your cellular airtime. To order a data plan, please contact your wireless carrier.

How long after I apply for the data service until I can use my Scout app?

With data, you should be able to start using the S cout applicati on right after it has b een downloa ded.

How many devices can I install Scout on with my account?

There is no limit of how many of your devices on whi ch you can install Scout. To access Scout on different devices, simply install the app and then log in with your scout.me User Name and Password that you are a sked to create the first time you launch Scout. However, you can only use Scout’s p remium features on one device at a time.

Why do I get the “GPS Location Settings” prompt when I first launch the application?

You need to turn on the Location settings so your GPS locatio n can be detect ed, and for featur es such as navigation t o work within Scout. You will get a prompt message when you first launch the application with inst ructions on where to change the Location settings. You must choo se “Exit” and manu ally change the Loca tion settings.

Does Scout use up my voice plan minutes?

Scout uses data to provide its navigation functions. Using data does not use any of your voice minutes. However, if you call a business from within the Scout app, you will be incurring voice minutes.

How do I control the backlighting?

The backlight can be controlled from My Profile >> Maps & Navigation >> Back Light.

How accurate is the GPS?

GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurat e to less than 50 meters (approx. 164 ft).

What are ideal conditions for GPS navigation?

Ideally, a device with a GPS receiver needs a clear view of the sky, star ting from about five to ten de grees above the horizon. Solid or massive obstructions can redu ce accuracy or block GPS signal s, and may cause extended initializatio n time (time to first GPS fix). Common obstructions include tall buildings, covered parking lots, tun nels, trees, and t errain features.

If you are parked in a covered parking lot or near a tall building, it is recommended th at you move to an open a rea and then begin to use Scout.

Why does GPS not work near buildings and other tall objects?

Your device requires signals from GPS satellites in order to wo rk, so it needs a clear view of the sky. Dense materials (such as concrete, rock, steel, heavy wood), tall buildings, terrain features (like mountains, ridges, and cliffs), and l arge trees can block or degrade GPS signals a nd may make it impo ssible to det ermine your location.

GPS satellites are not always immediately overhead and could be anywhere i n the skies at any tim e, even low on t he horizon; however, there are enough satellites in orbit so that four or more will be view of your device if not blocked by large objects, terrain, or dense materials.

How do I know that my device is receiving GPS signals?

Scout alerts you if your device is not receiving GPS signals. If this happens, move to an area where there is a clear view of the sky so your device can receive GPS signals from spa ce.

What happens if I’m using Scout for driving directions and I lose the GPS signal while driving across a bridge or through a tunnel or lose the GPS signal for some other reason?

A “GPS Weak” icon will pop up on screen if the GPS signal is not clearly receiv ed by the device. O nce you have cl ear GPS signal, the icon will disappear. Scout automatically reroutes you if you are using a paid subscription plan.

What happens if I lose network coverage for an extended time while driving?

When you are out of network coverage, Scout will seaml essly go into “Always T here Navigation m ode” so that yo u are still able to get navigation instructions and audio. To enable Always There Navigation mode to kick in when you are out of network, you must first download regional map data. S ee “Maps On My Device” on page 56

for setup instructions.

Why do I need WiFi to download the map?

Because each region is currently over 800MB, maps will be downloaded much quicker using a WiFi connection. Why can’t I download all three regions?

Having all three regions on your phone at one time will take up too much memory on your phone and in the app. To prevent any lag in service, we only allow one region at a time. While other apps allow you to download the whole country or even individual states, Scout does it via region to give you a comprehensive map around your respective area – so it’s easier for road trips, nearby travel, etc.

How much space will the maps take on my phone?

Each region is different. They vary in space based on how large each region is. While the initial download may take 10-15 minutes on a normal WiFi connection, it won’t take the same amount of time to load the map each time. Once it’s been downloaded in the app, you’re good to go. Each region’s current size is listed below:

o Western – 834 MB o Central – 1565 MB o Eastern – 1323 MB

Will search work out of wireless coverage?

Currently point-of-interest (POI) search is not offered outside of wireless coverage. Only address search will work with Always There Navigation.

Can I search for addresses in my contacts using speech recognition?

At this time, speech recognition cannot be used to search for addresses in your contacts.

What does the speech recognition understand?

The recognition is optimized to work best for navigation related tasks. The following types of request are recognized:

o Addresses o Points of interest o City, states o Airports o Intersections

How often are your maps updated?

Our maps are updated quarterly.

Scout is freezing up on me. How do I fix this?

If Scout is freezing, do the following steps:

1. Double-tap the Home button on the iPhone until you see a set of currently-runni ng app icons al ong the bottom.

2. Press-and-hold the Scout app icon until it starts to wiggle.

3. Choose the ”Minus” icon to close the app.

4. Re-launch the app from the iPhone Home screen.

If the above does not work, you can also power your phone off fo r about 20 seco nds before turnin g it back on. On ce you’ve done this, try launching Scout again. If you a re still experien cing issues, ple ase Custom er Support at 1-888-353-6284.

How do I reinstall the application on my phone?

You can go to the App Store in order to obtain the lat est build for S cout.

I added a number of places to My Places from my scout.me account online. Why don’t I see them on my iPhone?

You need to sync your iPhone to your scout.me account. See “Sy ncing with scout.me” on p age 62

for instructions.

How do I delete my list of “Recents?”

In the Recents screen of the Scout app, choose the Edit button. Then choose the Delete icon

next to the Recent

that you wish to delete. You can also left-swipe on a Re cent Place in the list for an individual deletio n.

19. Telenav Customer Support

Please contact Telenav directly for general information about your Scout accou nt.

Phone

1-888-353-6284

Website

General Information: www.telenav.com Pre-Planning: www.scout.me

20. Telenav Services Warranty

The content and Java application services provided by Telenav is provided “a s is” and “as available” wit hout warranties of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for particular use, or non-infringement. You acknowle dge that your use of the T elenav service is at yo ur sole risk and you agree that the service and the information provided are without warranty of any kind by Telenav.

Telenav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available from Telenav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data due to equipment failure or other technical problems bey ond the control of Tel enav, and Telenav d oes not warrant the services in any respect due to suc h circumst ances b eyond its control.

Although certain information provided to you by Telenav may be obtained o r compiled from sou rces Telenav b elieves to be reliable, Telenav cannot and does not guarantee the accura cy, validity, kindness, or completeness of any inf ormation made available to you for any particular purpose. Unde r no circumstances, in cluding neglig ence, will Telen av or any of its affiliates, directors, officers or employees, or any third party be liable for any di rect, indire ct, incidental, spe cial or consequential damages that results from your use or your inability to use the services. You acknowledge that this limitation applies to all content information or other servic es available from Telenav, and whether or not Telenav has notice of the possibility of such damages, and whether or not to circumstances giving rise to such d amages may have been within the control of Telenav.

Some states do not allow the exclusion of certain wa rranties, so some of the above exclu sions may not apply to yo u. In those states, liability is limited to the fullest extent allowed by law.

By using the service, you agree to indemnify Telenav and its parents, subsidiaries, affiliate s, officers and emp loyees and hold them harmless from any and all claims and ex penses, including rea sonable attorney’s fees, asserted third party d ue to, or arising out of your use of the service and t he site.

Telenav, Inc. 950 De Guigne Drive

Sunnyvale, CA 94085 T: 408.245.3800 F: 408.245.0238

www.telenav.com

21. Appendix A: Available Features for Subscription Plans

Visual turn by turn Yes Yes

POI Search Yes Yes

Traffic on map Yes Yes

DSR (Voice Command) Yes Yes

Voice Turn-by-Turn Yes Yes

Auto Rerouting Yes Yes

Speed Traps No Yes

Traffic/Red Light Camera No Yes

Lane Assist No Yes

Speed Limit Alert No Yes

Premium Traffic (reroute, incidents)

No Yes

Free Premium

Always There Navigation Maps No Yes

Telenav Scout User Manual v1.8

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright

Table of Contents

1. Welcome

2. Safety and Legal Notices

3. Data Service Options

4. Device Controls

5. Downloading & Launching Scout

5.1 Sign-On Process

6. Calendar Events

7. Search & Voice Command

8. Dashboard

8.1 Share Location

8.2 Add to My Places

9. Get Driving Directions

9.1 Search Bar

9.1.1 Drive to Contacts

9.2 Map

9.3 Nearby

9.4 Set Up Home

9.5 Set Up Work

9.5.1 Share ETA

9.6 Recents

9.7 My Places

9.8 Resume Trip

9.9 Route Planning Screen

9.9.1 Editing Your Route

9.10 Moving to the Nearest Street

9.11 Audible Guidance During Navigation

9.12 Audio Replay

9.13 Miss a Turn?

9.14 Navigation Views

9.14.1 3D Moving Map

9.14.2 2D Moving Map

9.15 On-Screen Navigation Icons

9.16 Navigation Toolbar Options

9.16.1 Navigation

9.16.2 Route

9.16.3 Places

9.16.4 Exit

10. Maps Menu

10.1 Map Menu Options

10.2 Check Traffic & Red Light Cameras

10.3 Other Ways to View a Map

11. Nearby Menu

11.1 Things to Do

11.2 Define a Location

11.3 Select Location for a Search Point

11.4 Sorting Options

11.4.1 Sort by Best Match

11.4.2 Sort by Distance

11.5 Sponsored Results

11.6 Search for Gas by Price

11.7 Map Results

11.8 Share Address

11.9 Ratings and Reviews

12. My Profile

12.1 My Account

12.2 Addresses

12.3 Settings

12.3.1 Maps & Navigation

12.3.2 Sharing

12.4 Maps On My Device

12.4.1 Online vs. Offline Features

12.5 My Car

12.6 Scout Info

12.6.1 About

12.6.2 What’s New

12.6.3 Share Scout

12.6.4 Leave us Feedback

12.6.5 Rate Scout

12.6.6 Support Information

12.6.7 Terms and Conditions

13. Suspending Scout

13.1 Making a Phone Call from Scout

13.2 Taking an Incoming Call

14. Exiting Scout