2. Safety and Legal Notices................................................................................................................................5
3. Data Service Options......................................................................................................................................6
4. The Phone Controls........................................................................................................................................7
5. Launching the TeleNav GPS Navigator Application ..................................................................................9
6. Using the TeleNav GPS Navigator Application.........................................................................................10
7. TeleNav GPS Navigator Menu Ov erview....................................................................................................12
Drive To Menu.............................................................................................................................................12
Tools/Extras Menu ...................................................................................................................................... 14
8. Get Driving Directions (Drive To Menu).....................................................................................................14
My Favorites .......................................................................................................................................................16
Save a Location to My Favorites................................................................................................................ 16
Delete a Location from My Favorites..........................................................................................................17
Select a Recent Place................................................................................................................................. 18
Save or Delete Recent Places.................................................................................................................... 19
Address – Type It................................................................................................................................................19
Miss a Turn?....................................................................................................................................................... 25
3D Map ........................................................................................................................................................ 26
9. Directory Menu ..............................................................................................................................................27
10. Tools/Extras Menu ........................................................................................................................................29
11. Make a Phone Call from TeleNav GPS Navigator.....................................................................................30
Taking an Incoming Call..................................................................................................................................... 31
12. Change your PIN number.............................................................................................................................31
13. Interruption of Other Services.....................................................................................................................32
14. Exit the TeleNav GPS Navigator Application.............................................................................................32
15. The TeleNav Website....................................................................................................................................32
Available Without Logging In ............................................................................................................................. 32
Available With Logging In................................................................................................................................... 33
The TeleNav GPS Navigator™ application on your phon e uses GPS position determination tech nology and ac cess to
your carrier’s data network to provide you with drivi ng direction s and a host of ot her services inclu ding:
•GPS navigation that gives you turn-by-turn directions to any destinatio n address in the co ntinental United
States. If you miss a turn or get off-track, TeleNav GPS Navigator will calculate a new rout e for you. You
can enter a destination address by using TeleNav GPS Navigator’s automatic voice recognitio n system or
by typing on the phone’s keypad.
•A Directory feature that allows you to find businesses or points of interest nea r your current location, near
an airport, near a waypoint, or near any other entere d address. You can easily call th e business tha t you’ve
found to check on the availability of an item or to make a reservation. You can navigate to the busi ness
location now or save the address for later use.
•The ability to personalize your application preferen ces by selectin g US customary o r metric distan ce units,
the language for audible guidance, an d so on.
You can also use many of TeleNav GPS Navigator’s feature s on the TeleNav website, such as getting driving di rections
(Route Planning) and using the Search function to fi nd businesses. Y ou can also use the website to add an a ddress to
your My Favorites list and to manage your My Favorites and Recent Places lists. To access the TeleNav website, go to
www.telenav.com.
2. Safety and Legal Notices
Please read this section carefully before using TeleNav GPS Nav igator
Sprint Nextel and TeleNav, Inc. will not accept any responsibility whatsoever for acci dents re sulting from failure t o
observe common sense precautions. Your pe rsonal judgment, traffic reg ulations, and common sense must al ways take
precedence over any driving direction produced by Tele Nav GPS Navigator.
WARNING: Keep your eyes on the road.
It is your responsibility as the vehicle operator to keep your eyes on the road and be an alert driver at all times,
ESPECIALLY when the vehicle is moving. The vehicle operator should not be distracted by the application displays, by
audible cues, or by manually interacting with the control s. When you need to enter data on your pho ne using the keypa d
or study the display, only do so while the vehi cle is parke d, not while the vehicl e is in motion. Turn off your phone if your
ability to drive responsibly is decreased by using the TeleNav GPS Navigator application.
WARNING: Install the equipment safely .
If you are using a phone mounting kit, make sure that it does not ob struct your visio n. You may wish to ch arge the phone
while using TeleNav GPS Navigator. If so, make su re that the chargi ng cable doe s not interfere with any of th e vehicle’s
controls.
WARNING: Drive safely and use common sens e.
The vehicle operator’s personal judgment, traffic regulation s, and common se nse must alway s take precedence over t he
instructions provided by TeleNav GPS Navigator.
It is your responsibility as the vehicle operator to drive safely, observ e all traffic rule s, and use your own p ersonal
judgment while driving. If you feel that a route suggested by the navigation software in structs you to pe rform an unsafe o r
illegal maneuver, places you in an unsafe situation, or routes you into an area that you consider to be unsafe, do not
follow the navigation instructions.
The TeleNav GPS Navigator application that you install o n your phone require s a means of accessin g the public
Internet, which is typically provided by your carrie r’s data net work.
The TeleNav GPS Navigator application on your phone co mmunicate s with the TeleNav GPS Navigator serve rs to get
routing and points of interest via your carrie r’s data network. You do not need to p urchase addition al data services i f you
already have a data or email services plan for your phone. Ho wever, if you do not already have a d ata or email services
plan, you must order one from your carrier so you ca n use the TeleNav GPS Navigator appli cation. For contact
information, please see the “Customer Sup port” section o n Page
Left softkeyThe key in the upper left corner of the keypad.
The left softkey performs the function directly abov e it on the menu bar. The left softkey is typically
used as YES or GO (usually the same as pressing the OK butto n), although someti mes it opens a
special menu or puts the keypad in a different mo de. For example, the left softkey switch es you
between alpha and numeric modes when you type i nformation in a tex t field. In the graphic b elow,
the left softkey executes the GO command and takes yo u to the My Favorites scree n.
Right softkeyThe key in the upper right corner of the key pad. The right softkey is typically u sed to go BACK one
screen, CLOSE a screen, or EXIT the application. In the graphic above, the right soft key takes you
back to the previous screen (the TeleNav GPS Navigator Main Menu).
Back button The Back button is located below the right soft key. For consistency th roughout the Tele Nav GPS
Navigator application, consider usi ng the left softkey inste ad of the Back button to go back to the
previous screen. The Back button is normally only used to delete e ntries in a text field.
OK button The Menu/OK button in the center of the circular navigation key.
Navigation keys The circular navigation key that surrounds the OK button. The navigation key has four possible
choices—left, right, up, and down. These are referred to as the Left navigation key, the Right
navigation key, the Up navigation key, and the Down navigation key.
END key The END key returns you to the Sprint Nextel Main Menu. Pres sing and holding the END key turns
off the phone.
If you are viewing a menu with a numerical listing, you can quickly shortcut to the it em
by pressing the number corresponding to the row you wa nt. For example, if you want
to select “City” in the menu shown to the right, simply key in “4.” You will be taken
directly to the City menu without having to scroll down to “City ” in the Drive To M enu
list.
If you see a right arrow next to a highlighted item (such as in t he “My Favorites” l ine in
the example to the right), you can select the right navig ation key to sel ect it. This
functions the same as pressing the OK key.
5. Launching the T eleNav GPS Navigator Application
To launch the TeleNav GPS Navigator application on your phone, d o the following step s:
1. On the Sprint Nextel Main Menu, press the Menu key.
2. Highlight Java Apps and press OK.
3. Select the TeleNav GPS Navigator application.
NOTE: If you are doing another function on your phone and want to go to the Main Menu so you can launch th e TeleNav
GPS Navigator application, press the END key once. As mention ed earlier, if you hold the END key down too long, it
may shut off the phone.
4. The TeleNav GPS Navigator splash screen appears.
5. On the Login screen, type in your 10-digit Phone Number your 4-digit PIN.
Then scroll down and choose “Done.”
6. The following message appears: “Turn on your phone’s speaker if p ossible. ”
Turn on the speaker if it is not already on. Then select th e OK button.
7. A warning message appears. Press the EXIT softkey to reject this warning
and exit application startup, or press the GO softkey to accept this warning
and start TeleNav GPS Navigator.
8. The TeleNav GPS Navigator Main Menu appears.
6. Using the TeleNav GPS Navigator Application
You can use the TeleNav GPS Navigator for many bu siness and perso nal functions includ ing:
• Finding businesses, such as restaurants, hotels, a nd stores.
• Getting audible and visual driving directions to virtually anywhe re in the United States within the Sprint
Nextel coverage area.
•Making reservations at restaurants, mot els and hotel s.
• As a personal information manager to kee p a My Favorites li st of places that you’ve v isited or called .
For example, you can use the TeleNav GPS Navigator to find a motel, save the m otel’s locati on to your My Favorite s list
so you can easily find it again later, call it and make rese rvations, and then get audi ble turn-by-turn and visual dire ctions
to the motel.
You can also search for a particular type of busi ness closest to your curre nt location or clo sest to another l ocation. For
example, you could search for a Mexican rest aurant closest to y our current locati on or closest to the motel at which you
just made reservations.
For an overview of the menu options, see the TeleNav GPS Navigato r Menus section on page
Quick Start
The tutorials in this section get you up and runnin g quickly so you can :
• Get driving directions (see page
• Get initial driving directions (see page
• Refine your GPS point of origin (see page
• Understand the meaning of various audi ble guidan ce tones (see page
• Miss a turn? (see page
• Change navigation options like your origin, destin ation or route style (see page
• Learn about navigation views such as 3D Map or Route Summary (see page
• Enter a Drive To address by typing (see p age
• Save locations to your My Favorites list so you can find them later (see page
25).
14).
23).
24).
24).
23).
25).
19) or speaking (see page 20).
16).
12.
• Delete locations from your My Favorites list (see page
• Select recent locations from your Recent Places list (see pag e
• Search the Directory to find businesses li ke restau rants, hotels, and stores (see pa ge
• Call locations that you’ve found (see page
• Take an incoming call when you’re using TeleNav GPS Navigator (see page
• Change your PIN number (see page
• Interruption of other phone services (see page
• Exit the TeleNav GPS Navigator application (see page
This section gives you a brief overview of the Tele Nav GPS Navigator menu s.
The TeleNav GPS Navigator Main Menu options are:
• Drive To
• Directory
• Tools/Extras
Drive To Menu
Use Drive To and select from a variety of ways to navigate to a chosen addre ss. The Drive To Menu o ptions are:
•My Favorites - Fav orite places t hat you have found and saved in the p ast so you ca n quickly search
for them. Your My Favorites list can grow to an unlimited lengt h.
•Recent Places - TeleNav GPS Navigator automatically sav es all of the place s that you:
1.) Found in a Directory search, or 2.) L ocated using a street addres s, city, or airport. Y ou can get
directions to a Recent Place, save a Recen t Place to your My Favorites l ist, or delete a Recent Pla ce.
Your Recent Places list can grow to an unlimited length.
•Addresses - Enter a street address by typing or speaking. The address is automatically saved to your
Recent Places list.
•City - Enter a name of a city. The city is automati cally saved to your Re cent Places list.
•Businesses - Search th e directory and fi nd the addresses and phone num bers of busin esses su ch as
restaurants, hotels, and gas stations. Once you find what you are lookin g for, you can get audi ble and
visual driving or walking directions, place a call (depends on phone number availability), or save the
business to your Favorites. The Directory search result i s automatically saved to yo ur Recent Places
list.
•Airports - Quickly find ai rports by 3-letter code or city name. Airport s closest to your current locati on
are automatically suggested. The chosen airport is saved to your Recent Places list.
Select one of these menu items or press t he BACK softkey to return to the TeleNav GPS Navigator Main Menu.
For more information about using the Drive To Menu, se e page
14.
Directory Menu
The Directory menu provides you with a few different ways to find the addre sses and pho ne numbers of b usinesses
such as restaurants, hotels, and gas statio ns.
Once you find what you are looking for, you can get audi ble and visual driving or walking directio ns, call the lo cation (if
there is a phone number listed with the busine ss), or save the location to your My Favorites list.
The result of every search is automatically saved to yo ur Recent Places list. If you do not have time to save the result of
your Directory search to your My Favorites list, you can e asily go into your Recent Pla ces list later a nd save the lo cation
to your My Favorites list.
For more information about using the Dire ctory Menu, see page
2. Select one of the following options from the Drive To menu as shown in the
illustration to the right and discussed below.
My Favorites
In the Favorites screen, press the Down navigation key until you highli ght your
desired location. Then press OK t o generate you r route.
Your Favorites list can grow to an unlimited length. If your Favorites list gets very
large, it may be easier to use the Find function to find your de sired Favorite. To use
the Find function, enter one or more alphanumeric characters in the Find text b ox.
Matching entries will move to the top of the list.
Save a Location to My Favorites
To save a location to your Favorites list, select the Save To Favorites option from an
Address Details screen. You can reach the Address Details screen from a numbe r of
menus, including Drive To >> Businesses and Directory.
In the Recent Places screen, press the Down navigation key until you highlight your
desired location. Then press OK t o go to the Address screen for this lo cation.
You have the following options from the Address screen: Drive To (to get driving
directions to this location); Save To Favorites (save this Recent Place to your My
Favorites list); or Delete (delete thi s Recent Place from your Recent Places list).
Selecting Drive To from the Address screen ta kes you to the Directio ns screen.
Your Recent Places list can grow to an unlimited length. If you have a large Recent
Places list, it may be easier to use the Find function to find your desire d Recent Place.
To use the Find function, enter one or more alphanumeric characters in the Find text
box. Matching entries will move to the top of the list.
Select a Recent Place
TeleNav GPS Navigator automatically keeps a list of all of the places that you hav e found when using a ny of the Drive
To functions.
You can save a Recent Place to your Favorites list (the l ocation stay s in your Recent
Places list). You can also delete a Recent Place from your Recent Places list if you do
not want to display it any longer. Simply select a Recent Place form the list and press
OK for the Address screen. Then choose either “Save T o Favorites” or “Delet e.”
Your Recent Places list can grow to an unlimited length. If your list is too long, you can
enter one or more alphanumeric characters in t he Find text box. Matchin g entries wi ll
move to the top of the list.
Address – T ype It
Enter a street address by typing in the appropriate field s as shown above. See t he User’s Guide for your phone for
information on how to enter numbers and l etters. When you are done typing, pres s the OK button twice. Partial entry (5
or more letters) is okay for the street name. After your location appears, you have the following options: get driving
directions or save the address to your My Favorites li st.
HINT: To change back and forth from typing n umbers to typing l etters, press the ALPHA softkey.
TeleNav GPS Navigator checks to see if the address that you entered can be found.
TeleNav GPS Navigator prompts you to modify the address if th e address is too ne w
to be found in the mapping database or if the street num ber can’t be found for some
other reason, for example, if the street number doe sn’t exist.
Choose an address from the list to generate the route. You ca n also enter an address
by speaking (see next section).
To enter an address by speaking, do the followi ng steps:
1. From the Drive To menu, select Address.
2. Select the Speak It option. This places a call to the TeleNav Speak It server.
3. Because the phone can only do one function at a time, it cannot make a call and
run TeleNav GPS Navigator at the same time, so the phone wil l automatically
exit from the TeleNav GPS Navigator application whe n you make a call.
4. Follow the voice prompts to dictate an address.
5. Re-launch TeleNav GPS Navigator after speaking your directions. The new
address can be found in the Recent Places list.
The following section contains an ex ample of what yo u might hear an d say when using the Spea k It option for en tering
an address.
TeleNav prompt >> Welcome to TeleNav! Let’s ge t your desti nation. Is it a street address, an intersecti on, or an
airport?
Your response >> Street Address
TeleNav prompt >> OK, Tell me the 5 digit ZIP code, or the city and state, like Los Angeles, California. For a
Canadian address, say the city and prov ince.
Your response >> Arlington, Texas
TeleNav prompt >> I heard Arlington, Texas. Say GO BACK if this is not correct. <pause> Say the street
including both the number and name, like 422 Main Stre et. <pause> It can also be a high way.
Your response >> 1620 Oak Street
TeleNav prompt >> I heard 1620 Oak Stree t. Say GO BACK if this is not correct. <pause> Great, your
destination has been entered: 1620 Oa k Street, Arlington, T exas 75210. Wo uld you like to en ter another?
Your response >> Silence (assuming that 1620 was correct )
TeleNav prompt >> Thanks for calling TeleNav .
The call is terminated and you are automatically ret urned to the Spri nt Nextel Main Menu.
City
Type the name of a city in the City field. The City field has an auto-fill feature, so yo u usually won’t have to ty pe the
whole name of the city or the name of the state. If the city that you are looki ng for appears in t he drop-d own list box
under the text field, you can press the Down navigation key until you highlight the desired city then press the OK button.
If necessary, you can also type in the name of a State. T ype the two-letter a bbreviation for the state if you know it, or
spell the whole name of the state if you do not. The State field also has the auto-fill feature. When you are finished
typing, press OK. Press the Down navigation key to highlight “Done,” and then press th e OK button.
After you have selected a city, you can either get driving directions or save the city to your Favorites list.
Search the Businesses directory and find the addre sses and phone n umbers of busine sses such as restaurants, hotels,
and gas stations. The search result is aut omatically save d to your Recent Places l ist.
Navigate to your desired location in the Directory th en press the OK button to select
it.
You have the following options when you sele ct a desired locatio n: get driving
directions, make a phone call (if there is a number liste d with the business), o r save
the business to your Favorites list.
For more information on this feature, see Directo ry Menu on Page
Airports
27.
Quickly find airports by airport code search or city sear ch. Airports clo sest to your current lo cation are automati cally
suggested in the drop-down menu and ord ered by distance. Y ou may be able to sav e time and keyst rokes by pressing
the Down navigation key to highlight the name of the desire d airport and th en pressing OK to select it. The airport you
choose is automatically saved to your Re cent Places list.
After you select an airport, you can get driving directions or save the airport
information to your Favorites list.
Initial Driving Directions
1. Within a few seconds of selecting a Drive To location, TeleNav GPS Navigator
calculates what it believes to be an optimal route to you r destination a nd tells
you how to start your trip from your current location.
2. Click “Edit Route” on the Directions screen to refine your route. The Edit Route
menu allows you to select a new origin or de stination by using any of the
methods discussed in the Get Driving Direction s section on page
example, you could select a location from your My Favorites or Recent Places
lists, you could search for a business or ot her entity in the Dire ctory, or you could
enter an address, a city, or an airport.
Choose from the following on the Edit Route menu:
• Origin – Choose a different Drive F rom address.
• Destination – Choo se a different Driv e To address.
• Route Style – Choose a style preference f rom the options liste d below.
The next time you generate a route, your preference wil l be
“remembered.”
• Fastest - This default Route Style finds the fastest driving route.
• Shortest - This Route Style may or may not take more time to drive, but it shows you the
shortest distance.
• Prefer Streets - Use streets instea d of highways if possi ble.
• Prefer Highway - Use highway s instea d of streets if po ssible.
• Pedestrian - Find walking dire ctions that may make yo ur walking ro ute easier, fo r example,
by allowing you to take advantage of going the wrong way down one way streets. As always,
use your common sense to determine the safety of any route.
3. If you are not moving, TeleNav GPS Navigator may not know your direction of
travel, so the first few driving directions may be incorrect si nce TeleNav GPS
Navigator may initially make an incorrect assum ption. However, on ce you start
moving, TeleNav GPS Navigator learns your direction of travel and provides an
updated set of driving directions.
For more information about navigation views, see page
25.
GPS Origin Refinement
If you are using GPS navigation and you are in a parking lot or similar area where your location does not exactly m ap to
a specific street, you may see a pop-up that shows TeleNav GPS Nav igator’s best estimate of whi ch street you are on.
This gives you the opportunity to change the st arting street.
If you elect to change the starting street, a list of neighboring st reets appea rs and you ca n make an alternate selection
from the list. If you do nothing the first pop-up disappears after a few se conds and Tel eNav GPS Navigator uses t he
default street as the starting location.
If you are not sure which street you are on, simply start driving. TeleNav GPS Navigator detect s your current lo cation
and recalculates your driving directions as needed.
Audible Guidance T ones
TeleNav GPS Navigator delivers audible guidance tones (beeps with a recognizabl e pitch) as you drive in addition to
spoken audible directions. A preparatory audi ble tone is typically h eard no less than 3 0 seconds before reaching a turn,
and an action audible tone is typically hear d no less tha n 10 seconds b efore reaching a turn. Th e preparatory audi ble
tone may not be sounded if the distance to the next turn only allows tim e for the action ton e.
The lead times for the audible guidance t ones are i ncreased propo rtionally to your driving sp eed. For exam ple, this
allows more time for changing lanes before a turn if you are driving at highway spe eds as oppo sed to driving more
slowly on local streets.
Miss a T urn?
Whenever you miss a turn, turn the wrong way, tu rn too early or too l ate, or otherwise get off the planned ro ute to your
destination, TeleNav GPS Navigator automatic ally creates a new route to your de sired destinati on, and an audibl e tone
announces that a new set of instruction s is available.
If you realize you have missed a turn or have otherwi se gotten off the route, just keeping driving. T eleNav GPS
Navigator detects your current location and recal culates a new set of driving directions to get you back on track.
It may take approximately 15 to 30 seconds for TeleNav GPS Navigator to update your route. If du ring this proces s you
make additional deviations from your current route, TeleNav GPS Navigator may have to contact its servers for another
new route.
Since TeleNav GPS Navigator requires access your ca rrier’s net work, if you are off route and o utside of the carrier’s
coverage area, you must return to your carrier’s coverage area in order for TeleNav GPS Navigator to recalculate your
route.
Navigation Views
The default navigation view is 3D moving maps, but you may wish to use another
option when you are navigating. Pull over and stop your vehi cle in a safe place
before changing navigation options. You may even wish to plan your trip before
you start by looking at other navigation views.
You can access other navigation views after you start a navigation se ssion. Press
the VIEW softkey to call up the menu.
Use the Up and Down navigation keys in the View menu to select the desired
navigation view. Then press OK.
3. Make a selection and then do one of the following:
• Press the OK button to start your search, or
• Wait for the default seven-second countdo wn to automatica lly launch
your search. The illustration on the right shows 6 second s left on the
automatic countdown.
Note: Press the Down navigation key to stop the automatic sea rch countdown.
Press the BACK softkey to stop a search that has already begun.
You can further narrow your search if necessary by redefi ning what you are sear ching
for (Edit What) and/or by redefining where you’re searching (Edit Where). The default
is to search for places closest to your current location.
3. The Results screen appears with matching businesses closest to your
chosen address listed at the top.
4. After you select a specific business, you will next come to the Address Details
screen with the following options:
• Get driving directions (Drive To).
• Place a phone call (if there is a phone numbe r listed with the busin ess).
• An easy way to call TeleNav GPS Navigator technical support.
• A display of your PIN number.
About
This menu option displays a screen similar to the illustration shown on the right. It
shows the exact version of TeleNav GPS Navigat or that is on your pho ne.
Knowing the exact version of your software may be helpf ul if you ever have to call
TeleNav technical support.
11. Make a Phone Call from T eleNav GPS Navigator
Calling a location that you’ve found in the Directo ry like a restau rant, a hotel, or a gas
station is easy; simply select the “Call” menu item.
NOTE: Because your phone can only do o ne function at a time, making a call f rom a
TeleNav GPS Navigator screen automatically exits the TeleNav GPS Navigator
application. In order easily return to the location that yo u found, select the Sav e to My
Favorites menu option before making your call. Rest art the TeleNav G PS Navigator
application after you finish your call and retrieve the l ocation from your My Favorites
list.
When you are using TeleNav GPS Navigator and you r phone receive s an incoming call, you r phone rings a nd display s a
screen that gives you the option to take the call or ignore t he call.
If you ignore the call, TeleNav GPS Navigator resumes and conti nues with the function that you were using before the
call came in. However, if you take the call, TeleNav GPS Navigato r terminates because the phone can on ly run one
application at a time.
After you finish the call, re-launch TeleNav GPS Navigator and begin again where you left off. For example, if you were
driving to a location that wasn’t saved to your My Favorites li st, look in your Recent Places list. To get driving directions,
simply select the destination in your Recent Places list and then select Drive To.
12. Change your PIN number
1. In an Internet browser, go to the TeleNav website at www.telenav.com.
2. Click My TeleNav.
3. Enter your phone number and PIN to log in.
4. Click My Settings.
5. Click Change PIN.
6. Enter your current PIN number and your new PIN number.
7. Click Save.
NOTE: You can find your current PIN number by selecting Tools/Extras >> Contact Us >> PIN Number:
Whenever TeleNav GPS Navigator needs to contact its servers, it uses your carrier’s data service. When TeleNav GPS
Navigator uses your carrier’s data service, other service s such as SMS messagin g and conventional cellular calls are
not available. Typically, this interruption of other services last s no more than 20 seconds or so.
When incoming calls are blocked du e to TeleNav GPS Navi gator’s use of you r carrier’s d ata network, p hone calls g o to
your voice mail if you have a voice mail service available.
14. Exit the T eleNav GPS Navigator Application
To exit the TeleNav GPS Navigator application, do the followi ng steps:
• Press the End button, or
• If you are not on the TeleNav GPS Navigator Main Menu, pres s the BACK softkey until the Main Menu
appears. Then press the EXIT softkey once. In the “Exit TeleNav GPS Navigat or now?” dial og, choose the
YES softkey.
15. The T eleNav Website
To access the TeleNav website, go to www.telenav.com. Some of the features are available without logging in, while
others require logging in as described below.
Available W ithout Logging In
The following features are available without logging in:
•Route planning - Plan a tri p by entering the startin g and destination addre sses (this does not upd ate
information on your phone).
• Directory - Find restaurants, hotels, and stores, and get addresse s, phone numbers, maps, and directions.
The following features are available by logg ing in with your PIN num ber:
•Add an address and save it to the My Favorites list on your phone. The next tim e you launch Tel eNav GPS
Navigator on your phone, the new address will appear in your My Favorites list if you click the “Refresh
Favorites” option.
NOTE: If TeleNav GPS Navigator is running on your phone when you save the address on the websit e, the
new address will show up in your My Favorites list or your Recent Places list only if you click either the
“Refresh Favorites” or “Refresh Recent Pl aces” options.
•Manage addresses in your My Favorites and Recent Place s lists (both of whi ch update informati on on your
phone). These lists can grow to an unlimited length.
• Update your personal information, including you r home and work ad dresses and yo ur email addre ss.
• Change your PIN number.
• Share addresses with other users.
• Create and manage favorites and favorite categorie s. All favorites and favorite categ ories created on th e
phone automatically sync with the TeleNav website. You will need to choose “Refresh” on the Favorites
screen of the phone to prompt the syncing from the website to the phone.
16. Error Conditions
Account cancelled
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Cu stomer Care at:
1-888-353-6284.
Account not found
You do not have a valid TeleNav GPS Navigator account. Contact TeleNav GPS Navigator Customer Support at:
1-888-353-6284.
GPS signal weak
Move to an area with a clearer view of the sky.
Invalid login
Your PIN is a 4-digit number that you assign. If for some reason you do not rememb er your PIN, contact Tele Nav GPS
Navigator Customer Care at 1-888-353-6284.
No GPS data
Make sure that you have a good view of the open sky. Then exit and re-lau nch TeleNav GPS Nav igator.
Please input password
You must provide a four-digit personal identification number (PIN) to log into TeleNav GPS Navigator.
TeleNav GPS Navigator is having technical problems with the specifi c request that you made. This can be due to an
address that it cannot find, or mapping data that doe s not allow routing from wh ere you are to where you want to go. In
this case, try to use a nearby address.
TeleNav GPS Navigator not available
If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigat or
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigat or server
outage.
Trial expired
The trial period for your account has expired. You can order TeleNav GPS Navigator by visiting
calling TeleNav GPS Navigator Customer Support at 1-888-353-6284.
Unable to generate a route
TeleNav GPS Navigator could not generate a ro ute between the two en dpoints of the ro ute. This may be a tempo rary
error if you have a weak GPS signal when establi shing the origin, but may be due to errors in the map data in the area
around the destination.
Unable to login
Someone may be fraudulently using your account. Change yo ur PIN (see page
Your account has expired
You do not have a valid TeleNav GPS Navigator account. You can order TeleNav GPS Navi gator by visiting
www.telenav.com or by calling TeleNav GPS Navi gator Customer Su pport at: 1-888-353 -6284.
31) and attempt to log in again.
www.telenav.com or by
17. F AQ
Why do I need the carrier’s data serv ice?
The data plan allows you to access nationwide routes, maps, and Directory content from the TeleNav GPS Nav igator
servers using the data communi cation feature s of your phone. These service s are different from you r cellular ai rtime. To
order a data plan from your carrier, please contact th eir customer su pport directly:
Does TeleNav GPS Navigator use up my v oice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functi ons. Using data d oes not use any of your v oice
minutes. However, calling the Voice Address Input System do es use about 75 seconds per a ddress entered. Th e Voice
Call feature internal to the TeleNav GPS Navigator appli cation also use s voice minutes.
How accurate is the GPS?
GPS accuracy can range from 20m (approx. 65 ft) to 100m (approx. 328 ft). Most of the time, the GPS is accurate to less
than 50 meters (approx. 164 ft).
The GPS requires an open, clear view of the sky. B uildings, cov ered parking area s, tunnels, and den se foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initializati on time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is re commended that you m ove into an open area a nd
then begin to use the TeleNav GPS Navigator service.
Why does the GPS not work near buildings an d other tall objects?
The GPS uses signals from satellites so it needs a clear view of the sky. Tall buildings and other objects that block the
GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are not
overhead but near the horizon; in these cases, th e GPS receive r in your phone must have a clear vi ew of the horizon.
How do I know that the GPS has a signal?
The TeleNav GPS Navigator application on your phone ale rts you if you do not have a valid GPS signal. If this ha ppens,
move to an area where there is a clear view of the sky so the GPS satellite signal ha s access to the GPS receiver in your
phone.
What happens if I’m using TeleNav GPS Navigator for driv ing directions and I lose the GPS signal while driving
across a bridge or through a tunnel or lose the GPS signal for so me other reason?
TeleNav GPS Navigator remembers the speed at which you we re driving bef ore losing the GPS si gnal. TeleNav GPS
Navigator continues to give you driving dire ctions based o n an estimate of the pr ojected distance that you may have
traveled at your last recorded rate of speed. TeleNav G PS Navigator recalculate s your current position wh en you regain
a GPS signal and adjusts your driving directions accordingly.
18. Customer Support
Carrier Customer Support
Please contact your wireless carrier directly to purchase a data or email service s plan, or for general i nformation about
your service plan.
The content and Java application services provided by TeleNav is provided “as is” and “as available” without warranties
of any kind, either expressed or implied, including but not limited to any warranties of merchantability or fitness for
particular use, or non-infringement. You acknowledge that your use of the TeleNav service is at your sole risk and you
agree that the service and the information provided are without warranty of any kind by TeleNav.
TeleNav does not warrant the availability, accuracy, completeness, currentness, or reliability of the services available
from TeleNav, or the service itself. Unavailability, errors, omissions, or inaccurate data may result from unreliable data
due to equipment failure or other technical problems beyond the control of TeleNav, and TeleNav does not warrant the
services in any respect due to suc h circumst ances b eyond its control.
Although certain information provided to yo u by Tel eNav may be obtained or compiled from sources TeleNav believes to
be reliable, TeleNav cannot and does not guarantee the accuracy, validity, kindness, or co mpleten ess of any i nformation
made available to you for any particular purpose. Under no circumstances, including negligence, will TeleNav or any of
its affiliates, directors, officers or employees, or any third party be liable for any direct, indirect, incidental, special or
consequential damages that results from your use or your inability to use the services. You acknowledge that this
limitation applies to all content information or other services available from TeleNav, and whether or not TeleNav has
notice of the possibility of such damages, and whether or not to circumstances giving rise to such damages may have
been within the control of TeleNav.
Some states do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In
those states, liability is limited to the fullest extent allowed by law.
By using the service, you agree to indemnify TeleNav and its parents, subsidiaries, affiliate s, officers and employees and
hold them harmless from any and all claims and expenses, including reasonable attorney’s fees, asserted third party due
to, or arising out of your use of the service and t he site.